Bose Music Multilingual Owners Guide - Page 48

TROUBLESHOOTING SYMPTOM One speaker doesn't play SOLUTION Make sure the speaker wires are in good condition. Disconnect the wire from the working speaker and attach it to the non-working speaker. If the speaker doesn't play, the problem may be with the speaker and not the speaker wire. Disconnect the speaker wire from the terminal block connector. Connect it to the other terminal block connector. If the speaker plays, the problem may be the other speaker wire. Replace the speaker wire. If the speaker doesn't play, the problem may be in that channel of the amplifier. Right and left stereo channels are heard on the wrong speakers Make sure the speaker wires are connected properly (see page 16). Make sure that the red and white analog cables are properly connected, red to red and white to white on the amplifier and on the external music source. Bass or treble is weak Make sure the speaker wires are connected properly (see page 16). If they aren't, they could be playing out of phase. Make sure the speakers are compatible: one pair of speakers requires 4 ohm minimum each, and two pairs of speakers require 8 ohm minimum each. Make sure the amplifier software is up-to-date in the Bose Music app. Adjust the bass or treble level using the Bose Music app. Can't connect with your mobile device using a ­Bluetooth connection Make sure the amplifier is set to Main (see page 27). Can't play ­Bluetooth audio On your mobile device, turn the Bluetooth feature off and then on. Delete the amplifier from the Bluetooth list. Connect again (see page 34). Make sure you're using a compatible Bluetooth mobile device. Make sure you're within 30 ft of the amplifier, and there are no large metal obstructions in the way. Delete the amplifier from your mobile device Bluetooth list. Connect again (see page 34). Set up the Bose Music app first and perform all updates. Connect a different mobile device (see page 35). Clear the amplifier's device list (see page 35). Connect again (see page 34). | 4 8 E N G