Bose Smart Soundbar 700 English Owners Guide - Page 54
Audio Return Channel, play audio from
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TROUBLESHOOTING SYMPTOM Sound is coming from TV speaker Poor or distorted audio Soundbar doesn't play audio from the correct source or selects the incorrect source after a delay SOLUTION Make sure that the soundbar's HDMI cable is inserted into a connector on your TV labeled eARC or ARC (Audio Return Channel). If your TV does not have an HDMI eARC or ARC connector, connect to the soundbar using the optical cable (see page 62). Turn off your TV speakers. Refer to your TV owner's guide. If the soundbar is connected to your TV's HDMI eARC or ARC connector, make sure that Consumer Electronics Control (CEC) is enabled in your TV system menu. Your TV may refer to CEC by a different name. Refer to your TV owner's guide. Disconnect the soundbar's HDMI cable from your TV's HDMI eARC or ARC connector and reconnect it. Decrease your TV volume to its lowest setting. Connect to the soundbar using both the HDMI cable (see page 61) and optical cable (see page 62). Test different sources if available. Make sure that your TV can output surround sound audio. Refer to your TV owner's guide. If the audio is being played from another device, reduce the volume of that device. Adjust the bass level using the Bose Music app (see page 27). Power off your TV speakers. Refer to your TV owner's guide. Run ADAPTiQ audio calibration (see page 20). Set CEC to Alternate using the Bose Music app. Disable CEC on your source (refer to the source owner's guide for more information). Connect to the soundbar using both the HDMI cable (see page 61) and the optical cable (see page 62). Soundbar and source do not power on/off simultaneously On the remote, press the source button for the source that is out of sync. Press the Power button I to power on/off the source. | 5 4 E N G