Brother International 1860C User Guide

Brother International 1860C - IntelliFAX Color Inkjet Manual

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  • Brother International 1860C | User Guide - Page 1
    USER'S GUIDE MFC-3360C FAX-1860C
  • Brother International 1860C | User Guide - Page 2
    to call Customer Service Please complete the following information for future reference: Model Number: MFC-3360C and FAX-1860C (Circle your model number) Serial Number: 1 Date of Purchase: Place of Purchase: 1 The serial number is on the back of the unit. Retain this User's Guide with your sales
  • Brother International 1860C | User Guide - Page 3
    for all your Fax Machine/Multi-Function Center needs. You can download the latest software documents and utilities, read FAQs and troubleshooting tips, and learn how to get the most from your Brother product. http://solutions.brother.com Note • You can check here for Brother driver updates. • To
  • Brother International 1860C | User Guide - Page 4
    system, so you can get instant answers to common technical questions and product information for all Brother products. This system is available 24 hours a day, 7 days a week. You can use the system to receive faxed instructions and an Index of fax back subjects. In USA only: 1-800-521-2846 ii
  • Brother International 1860C | User Guide - Page 5
    (fax) http://www.brothermall.com In Canada: 1-877-BROTHER (voice) Description Ink Cartridge Standard Ink Cartridge Ink Cartridge (blue) Ink Cartridge (red) Premium Glossy Photo Paper (Letter size / 20 sheets) (4"X6" size / 20 sheets) Matte Inkjet Paper (Letter
  • Brother International 1860C | User Guide - Page 6
    THE LIKE) ARISING OUT OF THE USE OR INABILITY TO USE THE SOFTWARE EVEN IF BROTHER'S LICENSOR HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. BECAUSE SOME Compilation and Publication Notice Under the supervision of Brother Industries Ltd., this manual has been compiled and published, covering the
  • Brother International 1860C | User Guide - Page 7
    include but are not limited to print heads, toner, drums, ink cartridges, print cartridges, refill ribbons, therma PLUS paper, thermal paper, and the cordless handset battery. „ Except as otherwise provided herein, Brother warrants that the Machine and the accompanying Consumable and Accessory
  • Brother International 1860C | User Guide - Page 8
    . What happens when Brother elects to replace your Machine: When a replacement Machine is authorized by Brother, and you have delivered the Machine to an Authorized Service Center, the Authorized Service Center will provide you with a replacement Machine after receiving one from Brother. If you are
  • Brother International 1860C | User Guide - Page 9
    /Facsimile machine must be delivered or shipped freight prepaid by the end user/purchaser to a "Brother" Authorized Service Center, together with your Proof of Purchase in the form of a Sales Receipt. For laser products: Failure to remove the Toner Cartridge (and Toner Drum Unit on applicable models
  • Brother International 1860C | User Guide - Page 10
    Software User's Guide (MFC-3360C only 2 Viewing Documentation 2 Accessing Brother Support (For Windows 4 Control panel overview 5 2 Loading documents and paper the machine off 17 Turning the machine on 17 On/Off setting ...17 Mode Timer...18 Paper settings ...18 Paper Type ...18 Paper Size
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    (Black & White only 28 Checking and canceling waiting jobs 28 Sending a fax manually 29 Sending a fax at the end of a conversation 29 Out of Memory message 29 6 Receiving a Fax 30 Receive modes ...30 Choosing the Receive Mode 30 Using receive modes 31 Fax only ...31 Fax/Tel...31 Manual
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    Fax/Tel mode when the power key is on 34 Fax/Tel mode when the power key is off 34 Telephone services 35 Brother cordless external telephone 42 Using remote codes 42 8 Dialing and storing numbers 43 How to Dial ...43 Manual dialing 43 One-Touch Dialing 43 Speed-Dialing 43 Search ...44 Fax
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    commands 52 10 Printing Reports 53 Fax reports...53 Transmission Verification Report 53 Fax Journal (activity report 53 Reports ...54 How to print a report 54 11 Polling 55 Polling receive ...55 Setup for polling receive 55 Sequential polling 55 Polled transmit (Black & White only 56
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    59 Enlarging or reducing the image copied 59 Copy options 60 Making N in 1 copies 61 Sorting copies using the ADF (Black & White only 62 Adjusting Brightness, Contrast and Color 62 Paper options 63 Section IV Software 13 Software features (MFC-3360C only) 66 How to read the HTML User
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    78 Troubleshooting 78 If you are having difficulty with your machine 78 Error messages 83 Transferring your faxes or Fax Journal report 85 Document jam 86 Printer jam or paper jam 87 Dial Tone ...88 Phone line interference 89 Routine maintenance 89 Replacing the ink cartridges 89
  • Brother International 1860C | User Guide - Page 16
    D Specifications 108 General ...108 Print media...110 Fax ...111 Copy ...112 Scanner (MFC-3360C only 113 Printer ...114 Interfaces ...115 Computer requirements 115 Consumable items 116 E Glossary 117 F Index 120 xiv
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    Section I General I General Information 2 Loading documents and paper 7 General setup 17 Security features 21
  • Brother International 1860C | User Guide - Page 18
    to devices and operations that are not compatible with the machine. Accessing the Software User's Guide (MFC-3360C only) 1 This User's Guide does not contain all the information about the machine such as how to use Printer, Scanner and PC Fax. When you are ready to learn detailed information about
  • Brother International 1860C | User Guide - Page 19
    from the root directory of the Brother CD-ROM. d Click User's Guide to view the Software User's Guide in HTML format. How to find Scanning instructions 1 There are several ways you can scan documents. You can find the instructions as follows: Software User's Guide „ Scanning (For Windows® 98/98SE/Me
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    Windows®) 1 You can find all the contacts you will need, such as Web support (Brother Solutions Center), Customer Service and Brother Authorized Service Centers on page i and on the Brother CD-ROM. „ Click Brother Support on the main menu. The following screen will appear: „ To access our web site
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    Control panel overview MFC-3360C 2 General Information 1 1 1 1 11 10 3 4 5 6 7 8 9 FAX-1860C 1 2 1 11 10 3 4 65 7 8 9 5
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    you want to make sure a fax machine will answer, and then press Black Start or Color Start. Also, press this key after picking up the handset of an external telephone during the F/T double/pseudo-ring. Also, lets you place telephone calls on hold. „ Receive Mode (FAX-1860C only) Press to select how
  • Brother International 1860C | User Guide - Page 23
    with ink are completely dry. a2 Open the document support (1) and the document tray (2) and then pull out the extension (3). 1 2 3 b Fan the pages well. Make sure you put the documents face down, top edge first in the ADF until you feel them touch the feed roller. c Adjust the paper guides (1) to
  • Brother International 1860C | User Guide - Page 24
    paper. „ When you print on inkjet paper (coated paper), transparencies and glossy paper, be sure to choose the proper media in the 'Basic' tab of the printer driver or in the Paper Type setting of the menu (See Paper Type on page 18). „ When you print on Brother photo paper, load the instruction
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    quality. Transparencies designed for laser printers/copiers may stain your next document. Use only transparencies recommended for inkjet printing. Improper Setup DO NOT use the following kinds of paper: • Damaged, curled, wrinkled, or irregularly shaped paper 2 1 1 1 0.08 in. (2 mm) or longer
  • Brother International 1860C | User Guide - Page 26
    Chapter 2 Choosing the right media Paper type and size for each operation Paper Type Paper Size Cut Sheet Cards Envelopes 8.3 × 11.7 in. (210 × 297 mm) 2 2 Usage Fax Yes Yes Yes Copy Yes Yes Yes - - Yes - Yes - - - - Printer Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes -
  • Brother International 1860C | User Guide - Page 27
    documents and paper Paper weight, thickness and capacity Paper Type Weight Cut Plain Paper Sheet Inkjet Paper 17 to 32 lb (64 to 120 g/m2) 17 to 53 lb (64 to 200 g/m2) Glossy Paper Up to in. (Up to 0.15 mm) 30 Up to 0.01 in. (Up to 0.23 mm) 30 Up to 0.02 in. (Up to 0.52 mm) 10 - 10 11
  • Brother International 1860C | User Guide - Page 28
    completely out of the machine. If the paper support flap (1) is open, close it. Open the output paper tray cover (2). c Press and slide the paper side guides (1) and paper length guide (2) to fit the paper size. 1 2 1 d Fan the stack of paper well to avoid paper jams and misfeeds. 2 b If you
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    that the paper side guides and paper length guide touch the edges of the paper. Loading documents and paper h Slowly push the paper tray completely into the machine. 2 Note Be careful that you do not push the paper in too far; it may lift at the back of the tray and cause feed problems. g Close
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    Some envelopes need margin settings to be set in the application. Make sure you do a test print first. CAUTION Do not use any of the following types of envelopes, as they will cause paper feed problems: • If they are of a baggy construction. • That are embossed (have raised writing on them). • That
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    flap is either to the side of the envelope or to the back edge of the envelope when printing. c Adjust the size and margin in your application. Removing small printouts from the machine 2 When the machine ejects small paper onto the output paper tray, you may not be able to reach it. Make sure
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    are using. The figures below show the unprintable areas on cut sheet paper and envelopes. The machine can only print in the shaded areas when the Borderless print feature is available and turned on. Cut Sheet Paper 3 4 1 Envelopes 34 1 2 2 Cut Sheet Envelopes Top (1) 0.12 in. (3 mm) 0.47 in
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    setting) No machine operations will be available. 3 Fax Receive: On 1 2 Fax Only External TAD Fax/Tel Fax Receive Easy Receive Delayed Fax 3 Fax Forward 3 Paging 3 Fax Storage 3 Remote Retrieval 3 Manual Easy Receive Delayed Fax 3 1 You cannot receive a fax with Black Start or Color Start
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    Inkjet Paper, Brother Photo, Other Photo or Transparency. Press OK. c Press Stop/Exit. Note The machine ejects paper with printed surfaces face up onto the paper tray in the front of the machine. When you use transparencies or glossy paper, remove each sheet at once to prevent smudging or paper jams
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    General setup Beeper Volume 3 When the choose is on, the machine will beep when you press a key, make a mistake or after you send or receive a fax. You can choose a range of volume levels, from High to Off. a Press Menu, 1, 4, 2. b Press a or b to choose Low, Med, High or Off Press OK. c Press
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    „ If only some of the users are hearingimpaired, select Temporary, and then press OK. d Press Stop/Exit. Automatic Daylight Savings Time 3 You can set the machine to change automatically for daylight savings time. It will reset itself forward one hour in the Spring and backward one hour in the Fall
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    the following operations are NOT available: „ Sending faxes „ Copying „ PC printing Setting and changing the TX Lock password 4 Setting up the password 4 Note • If you forget the TX Lock password, 4 please call Brother Customer Service. (See Brother numbers on page i.) • If you have already
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    4 Turning TX Lock on 4 a Press Menu, 2, 0, 1. b Press a or b to choose Set TX Lock. Press OK. c Enter the registered 4-digit password. Press OK. The machine goes offline and the LCD shows TX Lock Mode. Turning TX Lock off 4 a Press Menu. b Enter the registered 4-digit password. Press OK. TX
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    Section II Fax II Sending a fax 24 Receiving a Fax 30 Telephone Services and External devices 34 Dialing and storing numbers 43 Remote fax options 48 Printing Reports 53 Polling 55
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    d Press Black Start or Color Start. The machine starts scanning the document. Note • To cancel, press Stop/Exit. • If the memory is full, the fax will be sent in real time. Color fax transmission 5 Your machine can send a color fax to machines that support this feature. However, color faxes cannot
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    press Black Start to send the portion that is in the memory. Canceling a Broadcast in progress 5 a Press Menu, 2, 6. The LCD will show the fax number being contrast, overseas mode and real time transmission. a Make sure you are in Fax mode b Load your document. .5 c Choose a setting you want to
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    resolution you want. Press OK. Note You can choose four different resolution settings for black & white faxes and two for color. Black & White Standard Fine S.Fine Photo Suitable for most typed documents. Good for small print and transmits a little slower than Standard resolution. Good for small
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    Sending a fax Dual access (Black & White only) 5 You can dial a number and start scanning the fax into memory-even when the machine is sending from memory, receiving faxes or printing PC data. The LCD shows the new job number and available memory. The number of pages you can scan into the memory
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    you can scan into the memory depends on the amount of data that is printed on each page. Delayed Batch Transmission (Black & White only) 5 Before sending the delayed faxes, your machine will help you economize by sorting all the faxes in the memory by destination and scheduled time. All delayed
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    ringing and fax-receiving tones while sending a fax. a Make sure you are in Fax mode . b Load your document. c Pick up the handset of the machine or press Hook/Hold and listen for a dial tone. d Dial the fax number you want to call. e When you hear the fax tone, press Black Start or Color Start
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    b Press a or b to choose Fax Only, Fax/Tel, External TAD or Manual. Press OK. c Press Stop/Exit. The LCD will display the current receive mode. 1 12/10 11:53 Fax 1 Current receive mode Fax: Fax Only (FAX-1860C only) a Press Receive Mode. b Continue to press Receive Mode until your new selection
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    the Distinctive Ring feature. To receive a fax in manual mode press Black Start or Color Start when you hear fax tones (short repeating beeps). You can also use the Easy Receive feature to receive faxes by lifting a handset on the same line as the machine. Also see Easy Receive on page 32. External
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    rest. If Easy Receive is Semi: 6 The machine will only receive a fax call if you answered it using the machine's handset. If Easy Receive is Off: 6 You have to lift the machine's handset or the handset of an external phone, and then press Black Start or Color Start on the machine. If you are
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    repeating beeps), press Black Start or Color Start. c Replace the handset. Printing a fax from the memory 6 If you are using the Paging or Fax Storage feature (Menu, 2, 5, 1), you can still print a fax from the memory when you are at your machine. (See Turning off Remote Fax Options on page 49
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    (for example, for telephone banking), follow the instructions below: a Pick up the handset. b Press # on the machine's control panel. Any digits dialed after this will send tone signals. When you hang up, the machine will return to the Pulse dialing service. Fax/Tel mode when the power key is on
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    and rates. What does Brother's 'Distinctive Ring' do? 7 The Brother machine has a Distinctive Ring feature that allows you to use your machine to take full advantage of the telephone company's Distinctive Ring service. The new phone number on your line can just receive faxes. Note You must pay
  • Brother International 1860C | User Guide - Page 52
    ring patterns and then answer with a fax tone. When the 'voice number' is called, the machine will not answer. Registering the Distinctive Ring pattern 7 Very Important! After you have set the Distinctive Ring feature to on, the receive mode is set to Manual automatically. You cannot change the
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    message means the caller has intentionally blocked transmission of information. You can print a list of the Caller ID information received by your machine. (See Printing Caller ID List on page 37.) Note Caller ID service varies with different carriers. Call your local telephone company to find out
  • Brother International 1860C | User Guide - Page 54
    '. Make sure you carefully follow the instructions in this guide for recording your outgoing message. We do not recommend using the toll saver feature on your external answering machine if it exceeds five rings. Note • If you do not receive all your faxes, reduce the Ring Delay setting on your
  • Brother International 1860C | User Guide - Page 55
    by pressing l 5 1 and Start.' Note We recommend beginning your OGM with an initial 5-second silence because the machine cannot hear fax tones over a resonant or loud voice. You may try omitting this pause, but if your machine has trouble receiving, then you must rerecord the OGM to include it. 39
  • Brother International 1860C | User Guide - Page 56
    in size and appearance and both may contain four wires (black, red, green, yellow). To test the type of jack, plug in a twoline phone and see if it can access both lines. If it can, you must separate the line for your machine. (See Easy Receive on page 32.) Converting telephone wall outlets 7 There
  • Brother International 1860C | User Guide - Page 57
    you set the Receive Mode to Manual. We cannot guarantee that your machine will operate properly under all circumstances when connected to a PBX. Any difficulties with sending or receiving faxes should be reported first to the company who handles your PBX. Telephone Services and External devices
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    you're receiving a manual fax. Press l 5 1 and wait for the chirp or until the LCD shows Receiving, and then hang up. Note You can also use the Easy Receive feature to make your machine automatically take the call. (See Easy Receive on page 32.) Using a non-Brother cordless external telephone
  • Brother International 1860C | User Guide - Page 59
    8 Dialing and storing numbers 8 How to Dial 8 Manual dialing 8 Press all of the digits of the fax number. Speed-Dialing 8 a Press Search/Speed Dial, the # (pound) key, and then the two digit Speed-Dial number. One-Touch Dialing 8 Press the One-Touch
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    looking for. Fax Redial 8 If you are sending a fax manually and the line is busy, press Redial/Pause, and then press Black Start or Color Start to try You can set up your machine to do the following types of easy dialing: One-Touch, Speed-Dial and Groups for broadcasting faxes. When you dial a Quick
  • Brother International 1860C | User Guide - Page 61
    Storing One-Touch Dial numbers 8 Your machine has 5 One-Touch keys where you can store 10 fax or phone numbers for automatic dialing. To access few keys (For example: Search/Speed Dial #, the two-digit number, and Black Start or Color Start). a Press Menu, 2, 3, 2. b Use the dial pad to enter
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    name, or enter a new one. Follow the instructions below: a Enter a new number. Press OK. you regularly want to send the same fax message to many fax numbers you fax message to all the numbers stored in a Group just by pressing a One-Touch key or entering a Speed-Dial number, and then pressing Black
  • Brother International 1860C | User Guide - Page 63
    to the Group follow the instructions below: „ For example, for g Press Stop/Exit. Note You can easily print a list of all your Speed-Dial numbers. Numbers that are 03, Search/Speed Dial, #02, and Black Start or Color Start. Numbers can be added manually by entering them on the dial pad: Search/Speed
  • Brother International 1860C | User Guide - Page 64
    d Press a or b to choose Backup Print:On or Backup Print:Off. Press OK. Note When Fax Forwarding is turned on your machine will only receive black & white faxes into memory. Color faxes will not be received, unless the sending machine converts them to black & white before sending. e Press Stop/Exit
  • Brother International 1860C | User Guide - Page 65
    printed at the machine. • If Paging is turned on your machine cannot receive a color fax unless the sending machine converts it to black & white. Fax Storage 9 The fax storage feature lets you store your received faxes in the machine's memory. You can retrieve stored fax messages from a fax machine
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    digits followed by l). c The machine signals if it has received messages: „ 1 long beep - Fax messages „ No beeps - No messages d When the machine gives two short beeps, enter a command. The machine will hang up if you wait longer than 30 seconds to enter a command. The machine will beep three times
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    when you have finished. f Hang up after you hear your machine beep. Your machine will call the other fax machine, which will then print your fax messages. Note You can insert a pause in a fax number by using the # key. Changing your Fax Forwarding number 9 You can change the default setting of your
  • Brother International 1860C | User Guide - Page 68
    on page 51.) Enter the number of a remote fax machine to receive stored fax messages. (See Retrieving fax messages on page 51.) If you hear one long beep, fax messages have been erased from the memory. You can check whether your machine has received any faxes. If yes, you will hear one long beep
  • Brother International 1860C | User Guide - Page 69
    , the Report will only print if there is a transmission error, with NG in the RESULT column. a Press Menu, 2, 4, 1. b Press a or b to choose Off+Image, On, On+Image or Off. Press OK. c Press Stop/Exit. Fax Journal (activity report) 10 You can set the machine to print a journal at specific intervals
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    program your machine. 3.Quick-Dial Lists names and numbers stored in the One-Touch and Speed-Dial memory, in numerical order. 4.Fax Journal Lists information about the last incoming and outgoing faxes. (TX: Transmit.) (RX: Receive.) 5.User Settings Lists your settings. How to print a report 10
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    fax machines support polling. Polling receive 11 Polling receive lets you call another fax machine to receive a fax. Setup for polling receive 11 a Make sure you are in Fax mode . b Press Menu, 2, 1, 6. 6.Polling RX c Enter the fax number you are polling. d Press Black Start or Color Start
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    ADF before the paper document is polled, you must cancel the job. „ Press 2 to scan the document into the memory. f The LCD shows: Other Settings 1.Yes 2.No g Press 2 and press Black Start. Note If the document will be stored in the memory it can be retrieved by any other fax machine until you
  • Brother International 1860C | User Guide - Page 73
    Section III Copy I II Making copies 58
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    Sorting copies using the ADF (Black & White only) on page 62.) Stop copying 12 To stop copying, press Stop/Exit. Copy keys 12 When you want to quickly change the copy settings temporarily for the next copy, use the Copy keys. MFC-3360C FAX-1860C The machine returns to its default settings one
  • Brother International 1860C | User Guide - Page 75
    speed and lowest ink consumption. Use to save time printing documents to be FAX-1860C) Press Copy Options and a or b to choose Quality. Press OK. e Press a or b to choose Normal, Fast or Best. Press OK. f Press Black Start or Color Start. To change the default setting, follow the instructions
  • Brother International 1860C | User Guide - Page 76
    example, press 5 3 to enter 53%.) Press OK. f Press Black Start or Color Start. Note Page Layout Options 2 in 1(P), 2 in 1(L), 4 Press Paper Type Plain Paper 63 Inkjet Paper Brother Photo or Other Photo Transparency Paper Size instructions on how to do this in the section for each feature. 60
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    OK. e Press a or b to select Off(1 in 1), 2 in 1 (P), 2 in 1 (L), 4 in 1 (P), or 4 in 1 (L). Press OK. f Press Black Start to scan the document. 12 Note If photo paper is selected as the paper type setting for N in 1 copies, the images will be printed as if plain paper had been selected. 61
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    to select Brightness. Press OK. -nnonn+ e e Press a or b to make the copy lighter or darker. Press OK. f Press Black Start or Color Start. To change the default setting follow the instructions below: a Press Menu, 3, 2. b Press a or b to make the copy lighter or darker. Press OK. c Press Stop/Exit
  • Brother International 1860C | User Guide - Page 79
    and a or b to select Paper Type. Press OK. e Press a or b to choose the type of paper you are using (Plain Paper, Inkjet Paper, Brother Photo, Other Photo or Transparency). Press OK. f Press Black Start or Color Start. Note To change the default paper type setting see Paper Type on page 18. 12
  • Brother International 1860C | User Guide - Page 80
    ). d Press Options or Copy Options and a or b to select Paper Size. Press OK. e Press a or b to choose the size of paper you are using Letter, Legal, A4, A5 or 4"(W)x 6"(H). Press OK. f Press Black Start or Color Start. Note To change the default paper type setting see Paper Size on page 18. 64
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    Section IV Software IV Software features (MFC-3360C only) 66
  • Brother International 1860C | User Guide - Page 82
    ®) „ Remote Setup „ Faxing from your computer How to read the HTML User's Guide 13 This is a quick reference for using the HTML User's Guide. (For Windows®) Note If you have not installed the software, see Viewing Documentation on page 2. a From the Start menu, point to Brother, MFC-3360C from
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    Section V Appendixes V Safety and Legal 68 Troubleshooting and Routine Maintenance 78 Menu and Features 99 Specifications 108 Glossary 117
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    your machine in a high-traffic area. • Avoid placing your machine on a carpet. • DO NOT put the machine near machine to direct sunlight, excessive heat, moisture, or dust. • DO NOT connect your machine out information in the machine's memory. • Do not connect your machine to electrical outlets
  • Brother International 1860C | User Guide - Page 85
    Safety and Legal To use the machine safely A Please keep these instructions for later reference and read them before attempting any maintenance. WARNING There are high voltage electrodes inside the machine. Before you clean the inside of the machine, make sure you have unplugged the telephone line
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    DO NOT put your hands on the edge of the machine under the panel cover or touch the document feed rollers. Doing this may cause injury. DO NOT touch the paper feed roller. Doing this may cause injury. 70
  • Brother International 1860C | User Guide - Page 87
    each side of the unit as shown in the illustration. If the machine becomes hot, releases smoke or generates any strong smells, immediately unplug the machine from the AC power outlet. Call Brother Customer Service. (See Brother numbers on page i.) If metal objects, water or other liquids get inside
  • Brother International 1860C | User Guide - Page 88
    the vicinity of the leak. 4 Use only the power cord provided with the machine. Important safety instructions A 1 Read all of these instructions. 2 Save them for later reference. 3 Follow all warnings and instructions marked on the product. 4 Unplug this product from the wall outlet before cleaning
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    does not exceed 15 amperes (USA only). 12 Do not place anything in front of the machine that will block received faxes. Do not place anything in the path of received faxes. 13 Wait until pages have exited the machine before picking them up. 14 Never push objects of any kind into this product through
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    in a wet basement. „ Do not use the machine during an electrical storm (there is the remote notices are in effect on models sold and used in the is also compliant. See installation instructions for details. The REN is advance that temporary discontinuance of service may be required. But
  • Brother International 1860C | User Guide - Page 91
    disable alarm equipment, call your telephone company or a qualified installer. If you are not able to solve a problem with your machine, call Brother Customer Service. (See Brother numbers on page i.) WARNING For protection against the risk of electrical shock, always disconnect all cables from the
  • Brother International 1860C | User Guide - Page 92
    Brother International Corporation 100 Somerset Corporate Boulevard Bridgewater, NJ 08807-0911 USA TEL: (908) 704-1700 declares, that the products Product Name: MFC-3360C and FAX-1860C with the instructions, may cause the receiving antenna. „ Increase the separation between the equipment and receiver.
  • Brother International 1860C | User Guide - Page 93
    Technology Corporation. Each company whose software title is mentioned in this manual has a Software License Agreement specific to its proprietary programs. All other brand and product names mentioned in this User's Guide and the Software User's Guide are registered trademarks of their respective
  • Brother International 1860C | User Guide - Page 94
    the ink cartridges on page 89.) Check to see if the LCD is showing an error message. (See Error messages on page 83.) Check that the correct printer driver has been installed and chosen. Make sure the machine is online. Click Start and then Printers and Faxes. Rightclick and choose 'Brother MFC
  • Brother International 1860C | User Guide - Page 95
    95.) Make sure the Printer Driver or Paper Type setting in the menu matches the type of paper you are using. (See Printing for Windows® or Printing and Faxing for Macintosh® in the Software User's Guide on the CD-ROM and Paper Type on page 18.) Make sure that your ink cartridges are fresh. The
  • Brother International 1860C | User Guide - Page 96
    scanner may be dirty. Ask the sender to make a copy to see if the problem is with the sending machine. Try receiving from another fax machine. Received color fax prints only in black and white. Replace the color ink cartridges that are empty or nearly empty, and then ask the other person to send
  • Brother International 1860C | User Guide - Page 97
    ' or 'Result:ERROR'. Poor fax send quality. Vertical black lines when sending. Make sure that the Fax key is illuminated. (See Entering Fax mode on page 24.) Check all line cord connections. Ask the other party to check that the receiving machine has paper. Print the Transmission Verification
  • Brother International 1860C | User Guide - Page 98
    custom feature on a single phone line with your machine, it may create a problem sending or receiving faxes. For example: If you subscribe to Call Waiting or some other custom service and its signal comes through the line while your machine is sending or receiving a fax, the signal can temporarily
  • Brother International 1860C | User Guide - Page 99
    latest FAQs and troubleshooting tips. Visit us at http://solutions.brother.com. Error Message Cause Action Change Unable XX The machine has a mechanical problem. Clean Unable XX -OR- A foreign objects such as a clip or ripped paper is in the machine. Open the Upper Clear Jam Cover and remove
  • Brother International 1860C | User Guide - Page 100
    fax be sent as black and white. If the sending machine has the ability to convert it, the color fax will be received into memory as a black and white fax. Order a new ink cartridge. (See Ordering accessories and supplies on page iii.) No Caller ID You have not subscribed to the Caller ID service
  • Brother International 1860C | User Guide - Page 101
    Troubleshooting and Routine Maintenance Error Message Cause Out of Memory The machine's memory is full. Paper Jam Paper is jammed in the machine. Print Unable XX The machine has a mechanical problem. Scan Unable XX -OR- A foreign objects such as a clip or ripped paper is in the machine. Wrong
  • Brother International 1860C | User Guide - Page 102
    to which Fax Journal report will be forwarded. c Press Black Start. Document jam B Documents can jam if they are not inserted or fed properly, or if they are too long. Follow the steps below to clear a document jam. Document is jammed inside the front of the machine B a Take out any paper from
  • Brother International 1860C | User Guide - Page 103
    Printer jam or paper jam B Take out the jammed paper depending on where it is jammed in the machine. a Pull the paper tray (1) out of the machine. Troubleshooting and Routine Maintenance d Remove the Lower Jam Clear Cover (1) from the back of the machine. Pull the jammed paper out of the machine.
  • Brother International 1860C | User Guide - Page 104
    Detection will shorten the dial detect pause. a (MFC-3360C) Press Menu, 0, 5. (FAX-1860C) Press Menu, 0, 4. b Press a or b to choose Detection or No Detection. Press OK. c Press Stop/Exit. Note If the paper is jammed under the print head, unplug the machine from the power source, and then move the
  • Brother International 1860C | User Guide - Page 105
    for color fax sending. Even though the machine tells you that an ink cartridge is empty, there will be a small amount of ink left in the ink cartridge. It is necessary to keep some ink in the ink cartridge to prevent air from drying out and damaging the print head assembly. a Open the ink cartridge
  • Brother International 1860C | User Guide - Page 106
    shown on the LCD, and then take out the ink cartridge. d Remove the protective yellow cap (1). 1 e Each color has its own correct position. Insert the ink cartridge in the direction of the arrow on the label. M brother XXXX f Lift each lock release lever and gently push it until it clicks, and
  • Brother International 1860C | User Guide - Page 107
    only Genuine Brother Brand replacement ink cartridges. Use or attempted use of potentially incompatible ink and/or cartridges in the Brother machine may cause damage to the machine and/or may result in unsatisfactory print quality. Our warranty coverage does not apply to any problem that is caused
  • Brother International 1860C | User Guide - Page 108
    isopropyl alcohol to remove dirt from the control panel. It may crack the panel. Clean the outside of the machine as follows: B a Pull the paper tray (1) completely out of the machine. b Wipe the outside of the machine with a soft cloth to remove dust. c Remove anything that is stuck inside the
  • Brother International 1860C | User Guide - Page 109
    glass strip (3) with isopropyl alcohol on a soft lint-free cloth. 1 Cleaning the machine printer platen B WARNING Unplug the machine from the AC power outlet before cleaning the printer platen (1). If ink is scattered on or around the printer platen, wipe it off with a soft, dry, lint-free cloth
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    B To ensure good print quality, the machine will regularly clean the print head. You can start the cleaning process manually if needed. Clean the print head and ink cartridges if you get a horizontal line in the text or graphics on your printed pages. You can clean Black only, three colors at a time
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    the ink cartridge for the clogged color. After replacing the ink cartridge, check the print quality. If the problem still exists, repeat the cleaning and test print procedures at least five times for the new ink cartridge. If ink is still missing, call Brother Customer Service. (See Brother numbers
  • Brother International 1860C | User Guide - Page 112
    OK. The LCD shows the ink volume. Ink Volume e BK:-nnnonnn+ c Press a or b to choose the color you want to check. d Press Stop/Exit. Note You can check the ink volume from your computer. (See Printing for Windows® or Printing and Faxing for Macintosh® in the Software User's Guide on the CD-ROM
  • Brother International 1860C | User Guide - Page 113
    mechanical noise has stopped. Not allowing the machine to finish this parking process may lead to print problems and possible damage to the print head. a Open the ink cartridge cover. b Pull the lock release levers down and take out all the ink cartridges. c Install the yellow protective part, lift
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    below. Do NOT pack the used ink cartridges in the carton. (MFC-3360C only) Note If you are returning your machine to Brother as part of the Exchange Service, pack only the machine. Keep all separate parts and printed materials to use with your 'Exchange' machine. j Close the carton and tape it
  • Brother International 1860C | User Guide - Page 115
    has to offer. Since your programming is done on the LCD, we have created step-by-step on-screen instructions to help you program your machine. All you need to do is follow the instructions as they guide you through the menu selections and programming options. Menu table C You can program your
  • Brother International 1860C | User Guide - Page 116
    level. Delete an incorrect letter when you need to enter text into the machine. Scroll through the current menu level. Go back to the previous menu Menu. b Choose an option. „ Press 1 for General Setup menu. „ Press 2 for Fax menu. „ Press 3 for Copy menu. „ Press 0 for Initial Setup. You can scroll
  • Brother International 1860C | User Guide - Page 117
    to exit Main Menu 1.General Setup Submenu Menu Selections 1.Mode Timer - 2.Paper Type - 3.Paper Size - Options 0 Sec* (FAX-1860C) 30 Secs* (MFC-3360C) 1 Min 2 Mins 5 Mins Off Plain Paper* Inkjet Paper Brother Photo Other Photo Transparency Letter* Legal A4 A5 4"x6" Descriptions Sets the
  • Brother International 1860C | User Guide - Page 118
    of the 20 LCD. Sets the number of rings 31 before the machine answers in Fax Only or Fax/Tel mode. 03 04* 2.F/T Ring Time 20 Secs* 30 Secs Sets the pseudo/double- 32 ring time in Fax/Tel mode. 40 Secs 3.Easy Receive 70 Secs On* Semi Receives fax messages 32 without pressing Start. Off 102
  • Brother International 1860C | User Guide - Page 119
    number at the same time of day into one transmission. Sends a fax without using 27 the memory. Sets up the document on 56 your machine to be retrieved by another fax machine. If you are having problems 27 sending faxes overseas, set this to on. Stores One-Touch Dial 43 numbers, so you can dial
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    equalization 89 for transmission problems. 3.Distinctive Basic Off* Set (On) Uses the Telephone 35 Company's Distinctive Ring subscriber service to register the ring pattern with the machine. 4.Caller ID Display#* Print Report View or print a list of the 37 last 30 Caller IDs stored in
  • Brother International 1860C | User Guide - Page 121
    Main Menu 3.Copy 4.Print Reports Submenu 1.Quality Menu Selections - 2.Brightness - 3.Contrast - 4.Color Adjust 1.Red 2.Green Prints a Transmission 53 Verification Report for your last transmission. Prints the Help List so you 54 can see at-a-glance how to quickly program your machine
  • Brother International 1860C | User Guide - Page 122
    Menu 4.Print Reports (Continued) Submenu Menu Selections 4.Fax Journal - Options - 5.Machine Info. 5.User Settings - 1.Serial No. - MFC-3360C Main Menu 0.Initial Setup Submenu Menu Selections 1.Receive Mode - 2.Date/Time - - - Options Fax Only* Fax/Tel External TAD Manual - 3.Station
  • Brother International 1860C | User Guide - Page 123
    machine. Most dial pad keys have three or four letters printed on keys. The keys for 0, # and l do not have printed R V Y four times 2 3 4 5 6 S 8 Z Putting spaces To enter a space in a fax number, press c once between numbers. To enter a space in a name, press c twice between characters. Making
  • Brother International 1860C | User Guide - Page 124
    Tray Printer Type Print Method LCD (Liquid Crystal Display) Power Source Power Consumption 16 MB Up to 20 pages Temperature: 68° F - 86° F (20° C - 30° C) Humidity: 50% - 70% Paper: [20 lb (80 g/m2)] Letter size 100 Sheets [20 lb (80 g/m2)] Ink Jet Black: Piezo with 94 × 1 nozzles Color
  • Brother International 1860C | User Guide - Page 125
    ) 11.5 in. (292 mm) 19.3 in. (490 mm) Weight Noise 13.2 lb (6.0 kg) Operating: Temperature Operating: 50 dB 1 50° F to 95° F (10 to 35° C) Best Print Quality: 68° F to 91° F (20 to 33° C) Humidity Operating: 20 to 80% (without condensation) Best
  • Brother International 1860C | User Guide - Page 126
    (80 g/m2) plain paper (face up print delivery to the output paper tray) 2 1 Use only transparencies recommended for inkjet printing. 2 For glossy paper or transparencies, we recommend removing printed pages from the output paper tray immediately after they exit the machine to avoid smudging. 3 See
  • Brother International 1860C | User Guide - Page 127
    /in. (7.7 line/mm) (Black/Color) Photo 196 line/in. (7.7 line/mm) (Black) Superfine 392 line/in. (15.4 line/mm) (Black) 100 stations 10 stations 160 stations 1 time after 5 minutes 0, 1, 2, 3 or 4 rings Public switched telephone network. MFC-3360C: Up to 200 1/170 2 pages FAX-1860C: Up to 250 1/300
  • Brother International 1860C | User Guide - Page 128
    14 in. (127mm to 355.6 mm) Black: Up to 18 pages/minute (Letter paper) 1 Color: Up to 16 pages/minute (Letter paper) 1 Stacks up to 99 pages Sorts up to 99 pages (Black only) 25% to 400% (in increments of 1%) Plain, inkjet or glossy paper: „ Scans up to 600×1200 dpi „ Prints up to 600×1200 dpi OHP
  • Brother International 1860C | User Guide - Page 129
    10.2.4 or greater Yes (Windows® XP 1) 36 bit color Processing (Input) 24 bit color Processing (Output) (Actual Input: 30 bit color/Actual Output: 24 bit color Up to 2400 × 2400 dpi (interpolated) 2 Up to 600 × 1200 dpi (optical) Color: up to 8.49 sec. Black: up to 3.81 sec. (Letter size in 100 × 100
  • Brother International 1860C | User Guide - Page 130
    driver supporting Brother Native Compression mode and bi-directional capability Brother Ink Driver For Mac OS® X 10.2.4 or greater Note For FAX-1860C, you can download the free Brother printer driver from the Brother Solutions Center. Visit us at: http://solutions.brother.com Resolution Print
  • Brother International 1860C | User Guide - Page 131
    /G5, Intel Core Solo/Duo. 350MHz 128 MB 256 MB 80 MB 200 MB 1 Microsoft® Internet Explorer 5 or greater. 2 Third party USB ports are not supported. 3 PC Fax supports black and white faxing only. For the latest driver updates, access the Brother Solutions Center at http://solutions
  • Brother International 1860C | User Guide - Page 132
    items D Ink Service Life of Ink Cartridge Replacement Consumables The machine uses individual Black, Yellow, Cyan and Magenta ink cartridges that are separate from the print head assembly. The first time you install the ink cartridges the machine will use extra ink to fill the ink delivery tubes
  • Brother International 1860C | User Guide - Page 133
    existing phone line. The Brother machine uses the new number to simulate a dedicated fax line. Dual Access Your machine can scan outgoing faxes or scheduled jobs into memory at the same time it is sending a fax from memory or receiving or printing an incoming fax. Easy Receive Enables your machine
  • Brother International 1860C | User Guide - Page 134
    the machine is idle. Manual fax Depending on your model, you can lift the handset, cordless handset or handset of the external telephone or handset of the external telephone or you can press Hook or Speaker Phone to hear the receiving fax machine answer before you press Black Start or Color Start
  • Brother International 1860C | User Guide - Page 135
    Tone telephones. Transmission The process of sending faxes over the phone lines from your machine to the receiving fax machine. Transmission Verification Report A listing for each fax sent, that shows its date, time and number. User Settings A printed report that shows the current settings of the
  • Brother International 1860C | User Guide - Page 136
    24 ADF cover 86 Answering machine (TAD 38 connecting 39 Apple® Macintosh® See Software User's Guide on the CD-ROM Automatic fax receive 30 Easy Receive 32 B Broadcasting 24 setting up Groups for 46 Brother accessories and supplies iii Brother numbers i Customer Service ii FAQs (frequently
  • Brother International 1860C | User Guide - Page 137
    83 Change Unable 83 Clean Unable 83 Comm. Error 83 Init. Unable 83 Ink Empty 84 Near Empty 84 No Paper Fed 84 Not Registered 43 Out of Memory 85 Print Unable 83 Scan Unable 83 Extension telephone, using 42 External telephone, connecting 41 F Fax codes changing 42, 50 Fax Receive Code
  • Brother International 1860C | User Guide - Page 138
    Jams document 86 paper 86 L LCD (liquid crystal display 99, 100 Contrast 20 Help List 54 M Macintosh® See Software User's Guide on the CD-ROM Maintenance, routine 89 Manual dialing 43 receive 30 transmission 29 Memory Storage 99 Menu Table 99 Mode, entering Copy 58 Fax 24 Scan 6
  • Brother International 1860C | User Guide - Page 139
    checking ink volume 96 document jam 86 error messages on LCD 83 if you are having difficulty copying 82 document jam 86 incoming calls 81 phone line or connections 80 printing 78 printing receiving faxes 80 receiving faxes 81 scanning 82 sending faxes 81 software 82 paper jam 87 print
  • Brother International 1860C | User Guide - Page 140
    EQUIPMENT ATTACHMENT LIMITATIONS (Canada only) NOTICE This product meets the applicable Industry Canada technical specifications. NOTICE The Ringer Equivalence Number is an indication of the maximum number of devices allowed to be connected to a telephone interface. The termination on an interface
  • Brother International 1860C | User Guide - Page 141
    QC, Canada H9B 3H6 Visit us on the World Wide Web http://www.brother.com These machines are made for use in the USA and Canada only. We cannot power requirements of your machine may not be compatible with the power available in foreign countries. Using USA or Canada models overseas is at your
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USER’S GUIDE
MFC-3360C
FAX-1860C