Brother International DCP 350C Users Manual - English

Brother International DCP 350C - Color Inkjet - All-in-One Manual

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  • Brother International DCP 350C | Users Manual - English - Page 1
    USER'S GUIDE DCP-350C DCP-560CN Version A
  • Brother International DCP 350C | Users Manual - English - Page 2
    need to call Customer Service Please complete the following information for future reference: Model Number: DCP-350C and DCP-560CN (Circle your model number) Serial Number: 1 Date of Purchase: Place of Purchase: 1 The serial number is on the back of the unit. Retain this User's Guide with your sales
  • Brother International DCP 350C | Users Manual - English - Page 3
    is our one-stop resource for all your Digital Copier needs. You can download the latest software documents and utilities, read FAQs and troubleshooting tips, and learn how to get the most from your Brother product. http://solutions.brother.com Note • You can check here for Brother driver updates
  • Brother International DCP 350C | Users Manual - English - Page 4
    : 1-800-284-4329 1-901-379-1215 (fax) 1-800-284-3238 (TTY service for the hearing-impaired) 1-877-BROTHER (514) 685-4898 (fax) Service Center Locator (USA only) For the location of a Brother authorized service center, call 1-800-284-4357. Service Center Locations (Canada only) For the location of
  • Brother International DCP 350C | Users Manual - English - Page 5
    .com In Canada: 1-877-BROTHER http://www.brother.ca Description Item Ink Cartridge Standard LC51BK (Prints approx. 500 pages) Ink Cartridge LC51Y (Prints approx. 400 pages) Ink Cartridge (blue) LC51C (Prints approx. 400 pages) Ink Cartridge (red) LC51M
  • Brother International DCP 350C | Users Manual - English - Page 6
    THE LIKE) ARISING OUT OF THE USE OR INABILITY TO USE THE SOFTWARE EVEN IF BROTHER'S LICENSOR HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. BECAUSE SOME Compilation and Publication Notice Under the supervision of Brother Industries Ltd., this manual has been compiled and published, covering the
  • Brother International DCP 350C | Users Manual - English - Page 7
    ink cartridges, print cartridges, cordless handset battery, refill ribbons, therma PLUS paper and thermal paper. „ Except as otherwise provided herein, Brother one installation problem to Brother or an Authorized Service Center within the applicable warranty period, Brother or its Authorized Service
  • Brother International DCP 350C | Users Manual - English - Page 8
    new Product only if: (i) you do not return your original Product to Brother within five (5) business days; (ii) the problems with your original Product are not covered by the limited warranty; (iii) the proper packaging instructions are not followed and has caused damage to the product; or (iv) the
  • Brother International DCP 350C | Users Manual - English - Page 9
    paper rolls, toner cartridges, drum units, OPC belts, fixing units, print heads, paper feed rollers, transfer rolls, cleaning rollers, waste toner packs, oil bottles) or damage caused by accident, neglect, misuse or improper installation or operation, any damage caused from service, maintenance
  • Brother International DCP 350C | Users Manual - English - Page 10
    and Network User's Guide 2 Viewing Documentation 2 Accessing Brother Support (For Windows 5 Control panel overview 6 LCD display screen 8 Basic Operations 8 Status LED indications 9 Printing Reports 9 2 Loading documents and paper 10 Loading documents 10 Using the ADF (DCP-560CN only 10
  • Brother International DCP 350C | Users Manual - English - Page 11
    28 Sorting copies using the ADF (DCP-560CN only 29 Adjusting Brightness, Contrast and Color 29 Paper options 30 Setting your changes as the Flash memory drive folder structure 33 Getting started ...34 Entering PhotoCapture mode 35 Print Images...35 View Photo(s 35 Print Index (Thumbnails 35
  • Brother International DCP 350C | Users Manual - English - Page 12
    51 Printing Images 51 Understanding the Error Messages 52 Section IV Software 7 Software and Network features 54 Section V Appendixes A Safety and Legal 56 Choosing a location 56 To use the machine safely 57 Important safety instructions 60 Federal Communications Commission (FCC
  • Brother International DCP 350C | Users Manual - English - Page 13
    and Routine Maintenance 65 Troubleshooting 65 If you are having difficulty with your machine 65 Error messages 69 Error animation 71 Document jam (DCP-560CN only 71 Printer jam or paper jam 72 Routine maintenance 74 Replacing the ink cartridges 74 Cleaning the outside of the
  • Brother International DCP 350C | Users Manual - English - Page 14
    xii
  • Brother International DCP 350C | Users Manual - English - Page 15
    Section I General I General Information 2 Loading documents and paper 10 General setup 22
  • Brother International DCP 350C | Users Manual - English - Page 16
    , from the Start menu, point to Brother, DCP-XXXX (where XXXX is your model name) from the programs group, and then choose User's Guides in HTML format. If you have not installed the software, you can find the documentation by following the instructions below: a Turn on your PC. Insert
  • Brother International DCP 350C | Users Manual - English - Page 17
    User's Guide in PDF format. This format is recommended for printing the manuals. Click to go to the Brother Solutions Center, where you can view or download the PDF documents. (Internet access and PDF Reader software are required.) General Information How to find Scanning instructions 1 There
  • Brother International DCP 350C | Users Manual - English - Page 18
    to read. „ Software User's Guide „ Network User's Guide (DCP-560CN only) How to find Scanning instructions 1 There are several ways you can scan documents. You can find the instructions as follows: Software User's Guide „ Scanning (For Mac OS® X 10.2.4 or greater) „ ControlCenter2 (For Mac OS® X 10
  • Brother International DCP 350C | Users Manual - English - Page 19
    find all the contacts you will need, such as Web support (Brother Solutions Center), Customer Service and Brother Authorized Service Centers on For Customer Service on page ii and on the Brother CDROM. „ Click Brother Support on the main menu. The following screen will appear: General Information
  • Brother International DCP 350C | Users Manual - English - Page 20
    1 The DCP-350C and DCP-560CN have the same control panel keys. 9 8 7 6 5 COPY Quality Enlarge/Reduce 20:48 Paper Type Paper Size Brightness color or black & white, depending on the scanning setting in the ControlCenter software). „ Black Start Lets you start making copies in black & white.
  • Brother International DCP 350C | Users Manual - English - Page 21
    ink volume. 8 Mode keys „ Scan Lets you access Scan mode. „ PhotoCapture Lets you access PhotoCapture Center® mode. 9 Warning LED Turns red when the LCD displays an error or an important status message. Note Most of the illustrations in this User's Guide show the DCP-350C. General
  • Brother International DCP 350C | Users Manual - English - Page 22
    The LCD display screen shows the mode the machine is in, the current settings, and the available ink volume. COPY Quality Enlarge/Reduce 20:48 Paper Type Paper Size Brightness 01 Normal 100% Plain Letter 0 1 1 Ink indicator Lets you see the available ink volume. Basic Operations 1 The following
  • Brother International DCP 350C | Users Manual - English - Page 23
    open Red Ink empty Paper error Other messages Description The DCP is ready for use. The cover is open. Close the cover. (See Error messages on page 69.) Replace the Ink cartridge with a new one. (See Replacing the ink cartridges on page 74.) Put paper in the tray or clear the paper jam. Check the
  • Brother International DCP 350C | Users Manual - English - Page 24
    written with ink are completely dry. a Fan the pages well. Make sure you put the documents face down, top edge first in the ADF until you feel them touch the feed roller. b Adjust the paper guides to fit the width of your documents. c Unfold the ADF Document Output Support Flap (1). 1 CAUTION
  • Brother International DCP 350C | Users Manual - English - Page 25
    Loading documents and paper Using the scanner glass 2 You can use the scanner glass to copy or scan pages of a book or one page at a time. Document Sizes Supported 2 Length: Width: Weight: Up to 11.7 in. (297 mm) Up to 8.5 in. (215.9 mm) Up to 4.4 lb (2 kg) How to load documents 2 Note To
  • Brother International DCP 350C | Users Manual - English - Page 26
    'Basic' tab of the printer driver or in the Paper Type setting of the menu (See Paper Type on page 30). „ When you print on Brother photo paper, load the instruction sheet included with the photo paper in the paper tray first, and then put the photo paper on top of the instruction sheet. „ When you
  • Brother International DCP 350C | Users Manual - English - Page 27
    on by a printer • Paper that cannot be arranged uniformly when stacked • Paper made with a short grain Paper capacity of the output paper tray 2 Up to 50 sheets of 20 lb Letter or 80 g/m2 A4 paper. „ Transparencies or photo paper must be picked up from the output paper tray one page at a time
  • Brother International DCP 350C | Users Manual - English - Page 28
    Chapter 2 Choosing the right media 2 Paper type and size for each operation 2 Paper Type Paper Size Usage Copy Cut Sheet Letter 8 1/2 × 11 in. (216 × 279 mm) Yes A4 8.3 × 11.7 in. (210 × 297 mm) Yes Legal 8 1/2 × 14 in. (216 × 356 mm)
  • Brother International DCP 350C | Users Manual - English - Page 29
    in. (0.08 to 0.15 mm) 100 1 Sheet 2 Inkjet Paper 17 to 53 lb (64 to 200 g/m2) 0.003 to 0.01 in. (0.08 to 0.25 mm) 20 Glossy Paper Up to 58 lb (Up to 220 g/m2) Up to 10 Transparencies - - 10 1 Up to 50 sheets for Legal size paper 20 lb (80 g/m2). Up to 100 sheets of Letter/A4 20 lb (80 g/m2
  • Brother International DCP 350C | Users Manual - English - Page 30
    a If the paper support flap is open, close it, and then pull the paper tray completely out of the machine. Lift the output paper tray cover (1). b Press and slide the paper side guides (1) and paper length guide (2) to fit the paper size. 1 2 c Fan the stack of paper well to avoid paper jams and
  • Brother International DCP 350C | Users Manual - English - Page 31
    the paper side guides touch the sides of the paper. h While holding the paper tray in place, pull out the paper support (1) until it clicks and unfold the paper support flap (2). Note Be careful that you do not push the paper in too far; it may lift at the back of the tray and cause feed problems
  • Brother International DCP 350C | Users Manual - English - Page 32
    DO NOT use any of the following types of envelopes, as they will cause paper feed problems: • That are of a baggy construction. • That are embossed (have raised 'doublefeeding,' put one envelope or post card in the paper tray at a time. b Put the envelopes or post cards into the paper tray with the
  • Brother International DCP 350C | Users Manual - English - Page 33
    Loading documents and paper If you have problems when printing on envelopes, try the following suggestions: 2 a Open the envelope flap. b into the photo printing position. 1 1 Photo Bypass Tray b Press and slide the paper side guides (1) and paper length guide (2) to fit the paper size. 1 2 19
  • Brother International DCP 350C | Users Manual - English - Page 34
    tray and gently adjust the paper side guides to the paper. Make sure the paper side guides touch the sides of the paper. Note • Be careful that you do not push the paper in too far; it may lift at the back of the tray and cause feed problems. • Always make sure that the paper is not curled. d When
  • Brother International DCP 350C | Users Manual - English - Page 35
    and envelopes. The machine can only print in the shaded areas when the Borderless print feature is available and turned on. 2 Cut Sheet Paper Envelopes 3 4 1 34 1 2 2 Cut Sheet Envelopes Top (1) 0.12 in. (3 mm) 0.47 in. (12 mm) Bottom (2) 0.12 in. (3 mm) 0.95 in. (24 mm) Left (3) 0.12
  • Brother International DCP 350C | Users Manual - English - Page 36
    Paper, Brother Photo, Other Photo or Transparency. Press OK. e Press Stop/Exit. Note The machine ejects paper with printed surfaces face up onto the paper tray in front of the machine. When you use transparencies or glossy paper, remove each sheet at once to prevent smudging or paper jams. Paper
  • Brother International DCP 350C | Users Manual - English - Page 37
    General setup LCD display 3 LCD Contrast 3 You can adjust the LCD contrast for a sharper and more vivid display. If you are having difficulty reading the LCD, try changing the contrast setting. a Press Menu. b Press a or b to choose General Setup. Press OK. c Press a or b to choose LCD Settings.
  • Brother International DCP 350C | Users Manual - English - Page 38
    Chapter 3 Setting the Dim Timer for the backlight 3 You can set how long the LCD backlight stays on after the last key press. a Press Menu. b Press a or b to choose General Setup. Press OK. c Press a or b to choose LCD Settings. Press OK. d Press a or b to choose Dim Timer. Press OK. e Press a or b
  • Brother International DCP 350C | Users Manual - English - Page 39
    Section II Copy II Making copies 26
  • Brother International DCP 350C | Users Manual - English - Page 40
    Type (See page 30.) „ Paper Size (See page 30.) „ Brightness (See page 29.) „ Contrast (See page 29.) „ Color Adjust (See page 29.) „ Stack/Sort (DCP-560CN only) (See page 29.) „ Page Layout (See page 28.) „ Set New Default (See page 30.) „ Factory Reset (See page 30.) When the option you want is
  • Brother International DCP 350C | Users Manual - English - Page 41
    Normal. Fast Normal Best Fast copy speed and lowest amount of ink used. Use this setting to save time (documents to be proof LGLiLTR (DCP-560CN) 83% (DCP-350C) 83% LGLiA4 (DCP-560CN) 93% A4iLTR 97% LTRiA4 100%* 104% EXEiLTR 142% A5iA4 186% 4"x6"iLTR 198% 4"x6"iA4 200% Custom(25-400%) d Do one of
  • Brother International DCP 350C | Users Manual - English - Page 42
    Chapter 4 Making N in 1 copies or a poster (page layout) 4 The N in 1 copy feature can help you save paper by letting you copy two or four pages onto one printed page. You can also make a poster. When you use the poster feature your machine divides your document into sections, then enlarges the
  • Brother International DCP 350C | Users Manual - English - Page 43
    Making copies Sorting copies using the ADF (DCP-560CN only) 4 You can sort multiple copies. Pages Press a to increase the color saturation or press b to decrease the color saturation. Press OK. f Do one of the following: „ If you want to change another color saturation, go to step d. „ If you
  • Brother International DCP 350C | Users Manual - English - Page 44
    number of copies you want. c Press a or b to choose Paper Type. Press OK. d Press a or b to choose Plain Paper, Inkjet Paper, Brother Photo, Other Photo or Transparency. Press OK. e If you do again. a Press a or b to choose Factory Reset. Press OK. b Press + to choose Yes. c Press Stop/Exit. 30
  • Brother International DCP 350C | Users Manual - English - Page 45
    Section III Walk-up Photo Printing I II PhotoCapture Center®: Printing photos from a memory card or USB Flash memory drive 32 Printing photos from a camera 49
  • Brother International DCP 350C | Users Manual - English - Page 46
    drive. (See Scan to a memory card or USB Flash memory drive on page 46.) Using PhotoCapture Center® from your computer 5 You can access a memory card or Macintosh® in the Software User's Guide on the CD-ROM.) 32 Using a memory card or USB Flash memory drive 5 Your Brother machine has media drives
  • Brother International DCP 350C | Users Manual - English - Page 47
    avoid errors, supports SecureDigital High Capacity. „ The DPOF file on the memory cards must be in a valid DPOF format. (See DPOF printing on page 41.) Please be aware of the following: „ When printing the INDEX or IMAGE, the PhotoCapture Center® will print all the valid images, even if one
  • Brother International DCP 350C | Users Manual - English - Page 48
    a digital camera that uses the USB mass storage standard. Any other USB devices are not supported. „ PhotoCapture light is on, the memory card or USB Flash memory drive is properly inserted card. The machine can only read one memory card or USB Flash memory drive at a time so do not put more than
  • Brother International DCP 350C | Users Manual - English - Page 49
    drive Entering PhotoCapture mode 5 After you 40.) „ Trimming (See page 41.) Note If your digital camera supports DPOF printing, see DPOF printing on page 41. When the option you the photos. f After you have chosen all the photos, do one of the following: „ Press OK and change the print settings.
  • Brother International DCP 350C | Users Manual - English - Page 50
    Print Index. Press OK. c Press a or b to choose the paper settings, Paper Type or Paper Size. Do one of the following. „ If you chose Paper Type, press OK and press a or b to choose the type of paper you are using, Plain Paper, Inkjet Paper, Brother Photo or Other Photo. Press OK. „ If you chose
  • Brother International DCP 350C | Users Manual - English - Page 51
    image by pressing Ink. To go back to the original size, press Ink again. • The Photo Effects feature is supported by technology from to adjust the effect level manually. Press OK when you have finished. f Press + or - repeatedly to enter the number of copies you want. g Do one of the following. „
  • Brother International DCP 350C | Users Manual - English - Page 52
    if you do not want to change any settings. „ Press a or b to adjust the effect level manually. Press OK when you have finished. f Press + or - repeatedly to enter the number of copies you want. g Do one of the following. „ Press OK and change the print settings. (See page 42.) „ If you do
  • Brother International DCP 350C | Users Manual - English - Page 53
    e Press + or - repeatedly to enter the number of copies you want. f Do one of the following. „ Press OK and change the print settings. (See page 42.) e Press + or - repeatedly to enter the number of copies you want. f Do one of the following. „ Press OK and change the print settings. (See page 42.)
  • Brother International DCP 350C | Users Manual - English - Page 54
    slot. Press (PhotoCapture). b Press a or b to choose Print All Photos. Press OK. c Press + or - repeatedly to enter the number of copies you want. d Do one of the following: „ Change the print settings. (See page 42.) „ If you do not want to change any settings, press Color Start to print. Slide
  • Brother International DCP 350C | Users Manual - English - Page 55
    of the frame. „ Press Ink to rotate the frame. „ camera supports DPOF choose Yes. c Do one of the following: „ Change error can occur if the print order that was created on the camera has been corrupted. Delete and recreate the print order using your camera to correct this problem. For instruction
  • Brother International DCP 350C | Users Manual - English - Page 56
    settings you use most often by setting them as default. (See Setting your changes as the new default on page 46.) PHOTO 0001 1 Print Quality Paper Type Paper Size Brightness Contrast Photo OtherPHT 4"x 6" 0 0 Print Start Press 1 No. of prints (For View Photo(s), Search by Date, Slide Show
  • Brother International DCP 350C | Users Manual - English - Page 57
    Default Factory Reset Options 1 2 Page 44 44 45 45 5 46 46 Print Quality 5 a Press a or paper 1 2 3 4"x 3" 5"x 3.5" 6"x 4" Paper Type 5 a Press a or b to choose Paper Type. Press OK. b Press a or b to choose the type of paper you are using, Plain Paper, Inkjet Paper, Brother
  • Brother International DCP 350C | Users Manual - English - Page 58
    on the color enhancement (True2Life®) feature to print more vivid images. Printing time will be slower. a Press a or b to choose True2Life. Press OK. b Do one of the following: „ If you want to customize the White Balance, Sharpness or Color Density, press d or c to choose On, and then go to step
  • Brother International DCP 350C | Users Manual - English - Page 59
    5 settings, press Color Start to print. Cropping: On 5 Cropping: Off 5 Borderless printing 5 This feature expands the printable area to the edges of the paper. Printing time will be slightly slower. a Press a or b to choose Borderless. Press OK. b Press a or b to choose Off (or On). Press OK
  • Brother International DCP 350C | Users Manual - English - Page 60
    a Press a or b to choose Factory Reset. Press OK. b Press + to choose Yes. c Press Stop/Exit. Scan to a memory card or USB Flash memory drive 5 Entering Scan mode 5 When you want to scan to Windows® or Macintosh® in the Software User's Guide on the CD-ROM for details about the other menu options
  • Brother International DCP 350C | Users Manual - English - Page 61
    that you set using the control panel keys. (For details, see Quick Setup Guide.) For example, the fifth image scanned on June 1, 2007 would be named (Scan). d Press a or b to choose Scan to Media. Press OK. e Do one of the following. „ To change the quality, go to step f. „ Press Black Start
  • Brother International DCP 350C | Users Manual - English - Page 62
    troubleshoot any problems. „ Hub is Unusable. This message will appear if a Hub or USB Flash memory drive with a Hub has been put into the USB direct interface. „ Media Error not supported has been connected to the USB direct interface. (For more information, visit us at http://solutions.brother.com
  • Brother International DCP 350C | Users Manual - English - Page 63
    Your Brother machine supports the PictBridge requirements 6 To avoid errors, remember the following points: „ is in PictBridge mode. The following PictBridge Paper Size Letter, A4, 4"×6", Printer Settings (Default setting) 2 Paper Type Plain Paper, Glossy Paper, 6 Inkjet Paper, Printer
  • Brother International DCP 350C | Users Manual - English - Page 64
    it easier to print images from a digital camera. If your digital camera supports DPOF printing, you will be able to choose on the digital camera Camera Connected. c Choose the photo you want to print following the instructions from your camera.When the machine starts printing a photo, the LCD
  • Brother International DCP 350C | Users Manual - English - Page 65
    from your camera. If you would like to print photos in PictBridge mode, see Printing photos directly from a PictBridge camera on page 49. Note camera for detailed information, such as how to switch from PictBridge mode to mass storage mode. Printing Images 6 Note Remove any memory cards or USB Flash
  • Brother International DCP 350C | Users Manual - English - Page 66
    Messages 6 Once you are familiar with the types of errors that can occur while you are using PictBridge, you can easily identify and troubleshoot any problems. „ Out of Memory This message will appear if you are working with images that are too large for the machine's memory. „ Unusable Device This
  • Brother International DCP 350C | Users Manual - English - Page 67
    Section IV Software IV Software and Network features 54
  • Brother International DCP 350C | Users Manual - English - Page 68
    If you have not installed the software, see Viewing Documentation on page 2. a From the Start menu, point to Brother, DCP-XXXX (where XXXX is your model number) from the programs group, then click User's Guides in HTML format. b Click SOFTWARE USER'S GUIDE (or NETWORK USER'S GUIDE) from the top menu
  • Brother International DCP 350C | Users Manual - English - Page 69
    Section V Appendixes V Safety and Legal 56 Troubleshooting and Routine Maintenance 65 Menu and Features 85 Specifications 94 Glossary 105
  • Brother International DCP 350C | Users Manual - English - Page 70
    circuit as large appliances or other equipment that might disrupt the power supply. • Avoid interference sources, such as speakers or the base units of non-Brother cordless phones. 56
  • Brother International DCP 350C | Users Manual - English - Page 71
    Safety and Legal To use the machine safely Please keep these instructions for later reference and read them before attempting any maintenance. WARNING There are high voltage electrodes inside the machine. Before you clean the inside of the machine, make sure you have unplugged the power cord
  • Brother International DCP 350C | Users Manual - English - Page 72
    DO NOT put your hands on the edge of the paper tray under the output paper tray cover. Doing this may cause injury. DO NOT touch the paper feed roller. Doing this may cause injury. DO NOT touch the area shaded in the illustration. Doing this may cause injury. 58
  • Brother International DCP 350C | Users Manual - English - Page 73
    the machine, immediately turn off the power switch and unplug the machine from the AC power outlet. Call Brother Customer Service. (See Brother numbers on page i.) WARNING • This product must be installed near an AC power outlet that is easily accessible. In case of an emergency, you must unplug
  • Brother International DCP 350C | Users Manual - English - Page 74
    all warnings and instructions marked on the This product should never be placed in a built-in installation unless proper ventilation is provided. 8 This product should be Refer all servicing to a Brother Authorized Service Center. For the location of your nearest Brother Authorized Service Center,
  • Brother International DCP 350C | Users Manual - English - Page 75
    (FCC) Declaration of Conformity (USA only) A Responsible Party: Brother International Corporation 100 Somerset Corporate Boulevard A Bridgewater, NJ 08807-0911 USA TEL: (908) 704-1700 declares, that the products Product Name: DCP-350C and DCP-560CN comply with Part 15 of the FCC Rules
  • Brother International DCP 350C | Users Manual - English - Page 76
    all cables from the wall outlet before servicing, modifying or installing the equipment. Brother cannot accept any financial or other responsibilities conforme à la norme NMB-003 du Canada. LAN connection (DCP-560CN only) A CAUTION DO NOT connect this product to a LAN connection that is subject
  • Brother International DCP 350C | Users Manual - English - Page 77
    either criminal or civil liability. This memorandum is intended to be a guide rather than a complete listing of every possible prohibition. In case of Internal Revenue Stamps (canceled or uncanceled) „ Selective Service or draft papers „ Passports „ United States/Canadian Postage Stamps (canceled
  • Brother International DCP 350C | Users Manual - English - Page 78
    , Inc. Each company whose software title is mentioned in this manual has a Software License Agreement specific to its proprietary programs. All other brand and product names mentioned in this User's Guide, the Software User's Guide and the Network User's Guide (DCP-560CN only) are registered
  • Brother International DCP 350C | Users Manual - English - Page 79
    ink cartridges on page 74.) Check to see if the LCD is showing an error message. (See Error messages on page 69.) Check that the correct printer driver has been installed and chosen. Make sure that the machine is online. Click Start and then Printers and Faxes. Right-click and choose Brother DCP
  • Brother International DCP 350C | Users Manual - English - Page 80
    dirty with ink. (See Cleaning the machine printer or at the bottom of the page. platen on page 78.) Make sure you are using the paper support flap. (See Loading paper and other media on page 16.) The machine prints dense lines on Check Reverse Order in the Basic tab of the printer driver. the
  • Brother International DCP 350C | Users Manual - English - Page 81
    , Scan or Get Photo and click Select to choose the Brother TWAIN/WIA driver. Try using the scanner glass. (See Using the scanner glass on page 11.) Software Difficulties Difficulty Cannot install software or print. Cannot install software or print. 'Device Busy' Cannot print images from FaceFilter
  • Brother International DCP 350C | Users Manual - English - Page 82
    update? If not, do the following: 1) Unplug the USB cable. 2) Install the Windows® 2000 update using one of the following methods. „ Install MFL-Pro Suite from the CD-ROM. (See the Quick Setup Guide.) „ Download the latest service pack from the Microsoft Web site. 3) Wait about 1 minute after you
  • Brother International DCP 350C | Users Manual - English - Page 83
    Center offers the latest FAQs and troubleshooting tips. Visit us at http://solutions.brother.com. Error Message Cover is Open. Data Remaining Document Jam High Temperature Hub is Unusable. Image Too Long. Image Too Small. Ink Empty Low Temperature Media Error Media is Full. Cause Action The
  • Brother International DCP 350C | Users Manual - English - Page 84
    Error Message Near Empty No Cartridge No File No Paper Fed Out of Memory Paper Jam Unable to Clean XX Unable to Init. XX Unable to Print XX Unable to Scan XX Unusable Device Disconnect device from front connector & turn machine off & then on Cause Action One or more of the ink cartridges Order a
  • Brother International DCP 350C | Users Manual - English - Page 85
    interface. For more information, visit us at http://solutions.brother.com Action Unplug the device from the USB direct interface. Error animation B Error animation automatically displays stepby-step instructions when paper gets jammed or ink cartridges become empty. You can read the steps at your
  • Brother International DCP 350C | Users Manual - English - Page 86
    document out to the left. Printer jam or paper jam B Take out the jammed paper depending on where it is jammed in the machine. a Pull the paper tray (1) out of the machine. 1 d Close the document cover. e Press Stop/Exit. b Pull out the jammed paper (1). 1 c Reset the machine by lifting the
  • Brother International DCP 350C | Users Manual - English - Page 87
    . Pull the jammed paper out of the machine. Troubleshooting and Routine Maintenance e Put the Jam Clear Cover back on. Make sure the cover is set properly. 1 CAUTION DO NOT place the jam clear cover face down as shown in the illustration. You may damage the cover and cause paper jams. f Lift the
  • Brother International DCP 350C | Users Manual - English - Page 88
    you pull out the paper support until it clicks. Routine maintenance B Replacing the ink cartridges B Your machine is equipped with an ink dot counter. The ink dot counter automatically monitors the level of ink in each of the 4 cartridges. When the machine detects an ink cartridge is running out of
  • Brother International DCP 350C | Users Manual - English - Page 89
    lever down and take out the ink cartridge for the color shown on the LCD. Troubleshooting and Routine Maintenance Improper Setup DO NOT touch the area shown in the illustration below. Note If the protective yellow caps come off when you open the bag, the cartridge will not be damaged. e Each
  • Brother International DCP 350C | Users Manual - English - Page 90
    (Yes) to automatically reset the ink dot counter for that color. If the ink cartridge you installed is not a brand new one, be sure to press - (No). • If the LCD shows No Cartridge after you install the ink cartridges, check that the ink cartridges are installed properly. WARNING If ink gets in your
  • Brother International DCP 350C | Users Manual - English - Page 91
    Troubleshooting and Routine Maintenance Cleaning the outside of the machine B CAUTION Use neutral It may crack the panel. Clean the outside of the machine as follows: B a Pull the paper tray (1) completely out of the machine. 1 b Wipe the outside of the machine with a soft cloth to remove
  • Brother International DCP 350C | Users Manual - English - Page 92
    platen B WARNING Unplug the machine from the AC power outlet before cleaning the printer platen (1). If ink is scattered on or around the printer platen, wipe it off with a soft, dry, lint-free cloth. 2 b (DCP-560CN only) In the ADF unit, clean the white bar (1) and the glass strip (2) with a lint
  • Brother International DCP 350C | Users Manual - English - Page 93
    the Jam Clear Cover (1). Troubleshooting and Routine Maintenance c Clean the paper pick-up roller (1) with isopropyl alcohol on a cotton swab. 1 1 CAUTION DO NOT place the jam clear cover face down as shown in the illustration. You may damage the cover and cause paper jams. d Put the Jam Clear
  • Brother International DCP 350C | Users Manual - English - Page 94
    You can start the cleaning process manually if there is a print quality problem. Clean the print head and ink cartridges if you get a horizontal line mode automatically. Note If you clean the print head at least five times and the print has not improved, call Brother Customer Service. (See Brother
  • Brother International DCP 350C | Users Manual - English - Page 95
    ink cartridge, check the print quality. If the problem still exists, repeat the cleaning and test print procedures at least five times for the new ink cartridge. If ink is still missing, call Brother Customer Service. (See Brother are gone. Troubleshooting and Routine Maintenance Checking the print
  • Brother International DCP 350C | Users Manual - English - Page 96
    is left in the cartridge. a Press Ink. b Press a or b to choose Ink Volume. Press OK. The LCD shows the ink volume. c Press Stop/Exit. Note You can check the ink volume from your computer. (See Printing for Windows® or Printing and Faxing for Macintosh® in the Software User's Guide on the CD-ROM
  • Brother International DCP 350C | Users Manual - English - Page 97
    Troubleshooting and Routine Maintenance Packing and shipping the machine B When you problems and possible damage to the print head. a Open the ink cartridge cover. b Pull the lock release levers down and take out all the ink cartridges. (See Replacing the ink cartridges on page 74.) c Install
  • Brother International DCP 350C | Users Manual - English - Page 98
    . h Pack the printed materials in the original carton as shown below. Do not pack the used ink cartridges in the carton. Note If you are returning your machine to Brother as part of the Exchange Service, pack only the machine. Keep all separate parts and printed materials to use with your 'Exchange
  • Brother International DCP 350C | Users Manual - English - Page 99
    All you need to do is follow the instructions as they guide you through the menu selections and programming options. Menu table C You can program your machine by using the Menu table that begins on page 86. These pages list the menu selections and options. Mode and menu keys C Access the main menu
  • Brother International DCP 350C | Users Manual - English - Page 100
    are shown in Bold with an asterisk. Menu ( ) Level 1 Level 2 General Setup Paper Type Level 3 - Options Plain Paper* Inkjet Paper Descriptions Page Sets the type of paper in the 22 paper tray. Brother Photo Other Photo Paper Size - Transparency Letter* Legal Sets the size of the
  • Brother International DCP 350C | Users Manual - English - Page 101
    DCP-560CN only) Level 2 TCP/IP Level 3 BOOT Method Options Auto* Static RARP BOOTP DHCP Descriptions Page Chooses the BOOT method that best suits your needs. See Network User's Guide WINS Config Auto* Static Chooses the WINS configuration mode. WINS Server (Primary) Specifies the IP
  • Brother International DCP 350C | Users Manual - English - Page 102
    Reset - Print Reports Help List - User Settings - Network Config - (DCP-560CN only) Machine Info. Serial No. - Initial Setup Date&Time - Options Auto* 100B-FD 100B-HD 10B-FD 10B-HD Yes No - - - Descriptions Chooses the Ethernet link mode User's Guide on the CD-ROM 9 82 See Quick Setup
  • Brother International DCP 350C | Users Manual - English - Page 103
    . 78% LGLiLTR (DCP-560CN) 83% (DCP-350C) 83% LGLiA4 (DCP-560CN) 93% A4iLTR 97% LTRiA4 100%* 104% EXEiLTR 142% A5iA4 186% 4"x6"iLTR 198% 4"x6"iA4 200% Custom(25-400%) Plain Paper* Choose the paper type that 30 matches the paper in the C Inkjet Paper tray. Brother Photo Other Photo
  • Brother International DCP 350C | Users Manual - English - Page 104
    in copies. Blue - 0 Adjusts the amount of Blue in copies. Stack/Sort - (DCP-560CN only) Page Layout - - Stack* Sort - Off(1 in 1)* 2 in (P) 4 in 1 (L) Set New Default - Poster(3 x 3) - Yes Factory Reset - No - Yes No The factory settings are shown in Bold with an asterisk.
  • Brother International DCP 350C | Users Manual - English - Page 105
    You can preview your photos on the LCD. You can print a thumbnail page. Page 35 35 Brother Photo Paper Size - Other Photo Letter* Print Photos - - Photo Effects Auto Correct Enhance SkinTone A4 See the print settings in the following table. See the print settings
  • Brother International DCP 350C | Users Manual - English - Page 106
    Option 2 Print Quality Normal Option 3 - Option 4 - (Does not appear Photo* for DPOF printing) Paper Type Plain Paper - - Inkjet Paper Paper Size Brother Photo Other Photo* Letter A4 4"x6"* 5"x 7" (When A4 or - Letter is chosen) 4"x 3" 5"x 3.5" 6"x 4" 7"x 5" 8"x 6" Brightness
  • Brother International DCP 350C | Users Manual - English - Page 107
    46 to the factory settings. Scan ( ) Level 1 Option 1 Option 2 Option 3 Descriptions Page Scan to E-mail - Scan to Image - Scan to OCR - - - You can scan a black & white See or a color document into your Software E-mail application. User's - - You can scan a color picture Guide
  • Brother International DCP 350C | Users Manual - English - Page 108
    size Paper Tray 100 Sheets [20 lb (80 g/m2)] Printer Type Ink Jet Print Method Black: Piezo with 94 × 1 nozzle Color: Piezo with 94 × 3 nozzles LCD (liquid crystal display) 2.0 in. (50.8 mm) Color LCD Power Source AC 100 to 120V 50/60Hz Power Consumption (DCP-350C) Off Mode: Average
  • Brother International DCP 350C | Users Manual - English - Page 109
    in. (398 mm) 14.6 in. (370 mm) 13.8 in. (351 mm) 17.4 in. (443 mm) 13.8 in. (351 mm) 17.4 in. (443 mm) Weight (DCP-350C) 15.9 lb (7.2 kg) (DCP-560CN) 17.9 lb (8.1 kg) Noise Operating: 50 dB or less 1 D Temperature Operating: 50° F to 95° F (10 to 35° C) Best Print Quality: 68° F to
  • Brother International DCP 350C | Users Manual - English - Page 110
    capacity: Approx. 100 sheets of 20 lb (80 g/m2) plain paper Photo Bypass Tray (USA) Photo Paper Tray (Canada) „ Paper type: Plain paper, inkjet paper (coated paper) and glossy paper 2 „ Paper size: Photo 4"×6" and Photo L 3.5"×5". „ Maximum paper tray capacity: Approx. 20 sheets Up to 50 sheets of
  • Brother International DCP 350C | Users Manual - English - Page 111
    paper) 1 Stacks up to 99 pages Sorts up to 99 pages (DCP-560CN only) 25% to 400% (in increments of 1%) (Black & White) „ Scans up to 600×1200 dpi „ Prints up to 1200×1200 dpi (Color) „ Scans up to 600×1200 dpi „ Prints up to 600×1200 dpi 1 Based on Brother standard pattern (Fast mode
  • Brother International DCP 350C | Users Manual - English - Page 112
    cards such as Compact LAN card and Compact Modem card are not supported.) Memory Stick® Memory Stick Pro™ (Not available for music data with from 16 MB to 8 GB Support format: FAT12/FAT16/FAT32 5 Progressive JPEG format is not supported. 6 See Paper type and size for each operation on page 14. 98
  • Brother International DCP 350C | Users Manual - English - Page 113
    PictBridge Compatibility Interface Specifications D Supports the Camera & Imaging Products Association PictBridge standard CIPA DC-001. Visit http://www.cipa.jp/pictbridge for more information. USB direct interface D 99
  • Brother International DCP 350C | Users Manual - English - Page 114
    ® XP in this User's Guide includes Windows® XP Home Edition, Windows® XP Professional, and Windows® XP Professional x64 Edition. 2 Maximum 1200 × 1200 dpi scanning when using the WIA Driver for Windows® XP and Windows Vista™ (resolution up to 19200 × 19200 dpi can be chosen by using the Brother
  • Brother International DCP 350C | Users Manual - English - Page 115
    Specifications Printer D Printer Driver Resolution Print Speed Printing Width Disk-Based Fonts Borderless Windows® 2000 Professional/XP/XP Professional x64 Edition/Windows Vista™ driver supporting Brother Native Compression mode Mac OS® X 10.2.4 or greater: Brother Ink Driver Up to 1200 × 6000
  • Brother International DCP 350C | Users Manual - English - Page 116
    ® 2000 and SP2 or higher for XP. 5 Presto!® PageManager® on the CD-ROM supports Mac OS® X 10.3.9 or higher. For Mac OS® X 10.2.4-10.3.8 Presto!® PageManager® is available as a download from the Brother Solutions Center. For the latest driver updates, visit www.brother.com. All trademarks, brand and
  • Brother International DCP 350C | Users Manual - English - Page 117
    Service Life of Ink Cartridge Replacement Consumables The machine uses individual Black, Yellow, Cyan and Magenta ink cartridges that are separate from the print head assembly. The first time you install the ink cartridges the machine will use extra ink to fill the ink delivery tubes. This is a one
  • Brother International DCP 350C | Users Manual - English - Page 118
    Network (LAN) (DCP-560CN only) D LAN Support for Protocols You can connect your machine to a network for Network Printing and Network Scanning. Also included is Brother BRAdmin Light 1 Network Management software. Windows® 2000 Professional/XP/XP Professional x64 Edition/Windows Vista™ Mac OS® X
  • Brother International DCP 350C | Users Manual - English - Page 119
    use to program your machine when you do not have the User's Guide with you. Innobella™ Innobella™ is a brand new range of genuine consumables offered by Brother.For best quality results Brother recommends Innobella™ Ink and Paper. LCD (liquid crystal display) The display screen on the machine that
  • Brother International DCP 350C | Users Manual - English - Page 120
    ii product support ii service centers (Canada ii service centers (USA ii Solutions Center i warranties iv, v, vii C Cleaning paper pick-up roller 79 print head 80 printer platen 78 scanner 78 Consumable items 103 Control panel overview 6 ControlCenter See Software User's Guide on the
  • Brother International DCP 350C | Users Manual - English - Page 121
    J Jams document 71 paper 72 L LCD (liquid crystal display 85 Brightness 23 Contrast 23 Dim Timer 24 Help List 9 Off Timer 24 M Macintosh® See Software User's Guide on the CD-ROM Maintenance, routine replacing ink cartridges 74 Menu Table 85 Mode, entering PhotoCapture 7 Scan 7 N
  • Brother International DCP 350C | Users Manual - English - Page 122
    Instructions 60 Scannable area 11 Scanner glass cleaning 78 using 11 Scanning See Software User's Guide on the CD-ROM Serial Number how to find See inside front cover Shipping the machine 83 T Transparencies 12, 15, 96 Troubleshooting 65 checking ink volume 82 document jam 71 error
  • Brother International DCP 350C | Users Manual - English - Page 123
    EQUIPMENT ATTACHMENT LIMITATIONS (Canada only) NOTICE This product meets the applicable Industry Canada technical specifications.
  • Brother International DCP 350C | Users Manual - English - Page 124
    QC, Canada H9B 3H6 Visit us on the World Wide Web http://www.brother.com These machines are made for use in the USA and Canada only. recommend using them overseas because the power requirements of your Digital Copier/Printer may not be compatible with the power available in foreign countries. Using
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USER’S GUIDE
DCP-350C
DCP-560CN
Version A