Brother International DCP-L5650DN Order Supplies Users Guide - Page 11

Troubleshooting

Page 11 highlights

6. Accept the privacy notice and press OK. 7. Your order has been placed. Your Brother dealer or IT administrator will confirm your order and the new supplies will be delivered to you shortly. A copy of your request will also be sent to your personal email address. 4.2 Troubleshooting Problem Authenticate Err. (Authentication Error) Sending error I want to display the Privacy Notice again Solution Make sure the email settings are configured correctly. Make sure that the machine is connected to the network and the Contact and Personal email addresses are configured correctly. To view the privacy notice again, go to Home Screen > Services > Privacy Notice. If the user has agreed to the Privacy Notice, the "Agree" button will be greyed out. 10

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10
6.
Accept the privacy notice and press
OK
.
7.
Your order has been placed.
Your Brother dealer or IT administrator will confirm your order and the new supplies will be delivered to you
shortly. A copy of your request will also be sent to your personal email address.
4.2 Troubleshooting
Problem
Solution
Authenticate Err. (Authentication Error)
Make sure the email settings are configured
correctly.
Sending error
Make sure that the machine is connected to the
network and the Contact and Personal email
addresses are configured correctly.
I want to display the Privacy Notice again
To view the privacy notice again, go to Home
Screen > Services > Privacy Notice.
If the user has agreed to the Privacy Notice, the
“Agree” button will
be greyed out.