Brother International MFC 495CW Users Manual - English
Brother International MFC 495CW - Color Inkjet - All-in-One Manual
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- Brother International MFC 495CW | Users Manual - English - Page 1
USER'S GUIDE MFC-495CW Version 0 USA/CAN - Brother International MFC 495CW | Users Manual - English - Page 2
If you need to call Customer Service Please complete the following information for future reference: Model Number: MFC-495CW Serial Number: 1 Date of Purchase: Place of Purchase: 1 The serial number is on the back of the unit. Retain this User's Guide with your sales receipt as a permanent record of - Brother International MFC 495CW | Users Manual - English - Page 3
all your Fax Machine/Multi-Function Center needs. You can download the latest software documents and utilities, read FAQs and troubleshooting tips, and learn how to get the most from your Brother product. http://solutions.brother.com/ Note • You can check here for Brother driver updates. • To keep - Brother International MFC 495CW | Users Manual - English - Page 4
BROTHER http://www.brother.ca/ Description Item Ink Cartridge Standard LC61BK (Prints approx. 450 pages) 1 Ink Cartridge (blue) LC61C (Prints approx. 325 pages) 1 Ink Cartridge (red) LC61M (Prints approx. 325 pages) 1 Ink Cartridge LC61Y (Prints Guide - Brother International MFC 495CW | Users Manual - English - Page 5
THE LIKE) ARISING OUT OF THE USE OR INABILITY TO USE THE SOFTWARE EVEN IF BROTHER'S LICENSOR HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. BECAUSE SOME and Publication Notice Under the supervision of Brother Industries, Ltd., this manual has been compiled and published, covering the - Brother International MFC 495CW | Users Manual - English - Page 6
and Accessory Items is covered by this warranty and if you first reported the problem to Brother or an Authorized Service Center within the applicable warranty period, Brother or its Authorized Service Center will repair or replace the Machine and/or accompanying Consumable and Accessory Items at - Brother International MFC 495CW | Users Manual - English - Page 7
you have delivered the Machine to an Authorized Service Center, the Authorized Service Center will provide you with a replacement Machine after receiving one from Brother. If you are dealing directly with Brother's Express Exchange Service Brother will send to you a replacement Machine shipped for - Brother International MFC 495CW | Users Manual - English - Page 8
a "Brother" Authorized Service Centre, together with your Canadian Proof of Purchase in the form of a Sales Receipt. When shipping or transporting your MFC/Fax machine, please refer to your Operation Manual for the proper packaging procedures. For Laser units: Failure to remove the Toner Cartridge - Brother International MFC 495CW | Users Manual - English - Page 9
2 Accessing the Software User's Guide and Network User's Guide 2 Viewing Documentation 2 Accessing Brother Support (Windows 5 Control using print media 17 Choosing the right print media 19 Loading documents 21 Using the ADF 21 Using the scanner glass 22 Scannable area 23 3 General setup 24 - Brother International MFC 495CW | Users Manual - English - Page 10
from the scanner glass 33 Color fax transmission 33 Canceling a fax in progress 33 Broadcasting (Black & White only 34 Canceling Black & White only 37 Real Time Transmission 37 Overseas Mode 37 Delayed Faxing (Black & White only 37 Delayed Batch Transmission (Black & White only 38 Checking - Brother International MFC 495CW | Users Manual - English - Page 11
Easy Receive 44 Memory Receive (Black & White only 44 Fax Forwarding receiving operations 48 Printing a reduced Multi-line connections (PBX 61 External and extension telephones 62 Connecting an external or extension telephone 62 Using external and extension telephones 62 Using a non-Brother - Brother International MFC 495CW | Users Manual - English - Page 12
Report 72 Fax Journal (activity report 72 Reports ...73 How to print a report 74 10 Polling 75 Polling overview 75 Polling receive ...75 Setup to receive polling 75 Sequential polling (Black & White only 75 Polled transmit (Black & White only 76 Setup for polled transmit 76 x - Brother International MFC 495CW | Users Manual - English - Page 13
Layout 80 Sorting copies using the ADF 82 Adjusting Brightness and Contrast 82 Ink Save Mode 83 Paper Options 83 Book Copy ...84 Watermark Copy 85 Printing 12 PhotoCapture Center®: Printing photos from a memory card or USB Flash memory drive 90 PhotoCapture Center® Operations 90 Printing - Brother International MFC 495CW | Users Manual - English - Page 14
PhotoCapture Center® print settings 101 Print Quality 102 Paper options 102 Adjusting Brightness, Contrast and Color 103 Cropping ...104 Borderless printing 104 Print Date...104 Setting your changes as the new default 105 Restoring all settings to the factory settings 105 Scan to a memory - Brother International MFC 495CW | Users Manual - English - Page 15
Cleaning the machine's printer platen 154 Cleaning the paper pick-up rollers 155 Cleaning the print head 155 Checking the print quality 156 Checking the print alignment 157 Checking the ink volume 157 Machine Information 158 Checking the serial number 158 Reset functions 158 How to reset - Brother International MFC 495CW | Users Manual - English - Page 16
182 D Specifications 183 General ...183 Print media...184 Fax ...185 Copy ...187 PhotoCapture Center 188 PictBridge ...189 Scanner ...190 Printer ...191 Interfaces ...192 Computer requirements 193 Consumable items 194 Network (LAN 195 Wireless one-push configuration 196 E Glossary 197 - Brother International MFC 495CW | Users Manual - English - Page 17
Section I General I General Information 2 Loading paper and documents 9 General setup 24 Security features 29 - Brother International MFC 495CW | Users Manual - English - Page 18
or avoid to prevent possible machine problems or damage to other objects. Brother, MFC-XXXX (where XXXX is your model name) from the programs group, and then choose User's Guides in HTML format. If you have not installed the software, you can find the documentation by following the instructions - Brother International MFC 495CW | Users Manual - English - Page 19
User's Guide in PDF format. This format is recommended for printing the manuals. Click to go to the Brother Solutions Center, where you can view or download the PDF documents. (Internet access and PDF Reader software are required.) General Information How to find Scanning instructions 1 There - Brother International MFC 495CW | Users Manual - English - Page 20
application. How to find Network setup instructions 1 Your machine can be connected to a wireless or wired network. You can find basic setup instructions in the Quick Setup Guide. If your wireless access point supports SecureEasySetup™, Wi-Fi Protected Setup or AOSS™, follow the steps - Brother International MFC 495CW | Users Manual - English - Page 21
You can find all the contacts you will need, such as Web support (Brother Solutions Center), Customer Service and Brother Authorized Service Centers in Brother numbers on page i and on the Brother CD-ROM. „ Click Brother Support on the top menu. The following screen will appear: General Information - Brother International MFC 495CW | Users Manual - English - Page 22
want to make sure a fax machine will answer, and then press Black Start or Color Start. Also, press this key after picking up the handset of . „ Copy Lets you access Copy mode. „ Photo Capture Lets you access PhotoCapture Center® mode. 4 Menu keys: „ Volume keys d c While the machine is idle - Brother International MFC 495CW | Users Manual - English - Page 23
start a scanning operation (in color or black & white depending on the scanning setting in the ControlCenter software). 4 5 6 Stop/Exit Stops an operation or exits the menu. 7 Ink Lets you clean the print head, check the print quality, and check the available ink volume. 8 LCD (liquid crystal - Brother International MFC 495CW | Users Manual - English - Page 24
wireless connection. 0 Max 2 Memory Status Lets you see the available memory in the machine. 3 Ink indicator Lets you see the available ink volume. 4 Current Receive Mode Lets you see the current receive mode. „ Fax (Fax only) „ F/T (Fax/Tel) „ TAD (External TAD) „ Mnl (Manual Setup Mode Timer Paper - Brother International MFC 495CW | Users Manual - English - Page 25
flap is open, close it, and then close the paper support. Pull the paper tray completely out of the machine. c With both hands, gently press and slide the paper side guides (1) and then the paper length guide (2) to fit the paper 2 size. Make sure that the triangular marks (3) on the paper - Brother International MFC 495CW | Users Manual - English - Page 26
guide release button (1) as you slide out the front of the paper tray. e Gently put the paper into the paper tray print side down and top edge in first. Check cause feed problems. f Gently adjust the paper side guides (1) to fit the paper using both hands. Make sure the paper side guides touch the - Brother International MFC 495CW | Users Manual - English - Page 27
the paper support ( ) until it clicks, and then unfold the paper support flap ( ). 2 1 IMPORTANT DO NOT use the paper support flap for clasps or staples. • That are pre-printed on the inside. Glue Double flap Occasionally you may experience paper feed problems caused by the thickness, size and - Brother International MFC 495CW | Users Manual - English - Page 28
the address side down and the leading edge in first as shown in the illustration. With both hands, gently press and slide the paper side guides (1) and paper length guide (2) to fit the size of the envelopes or postcards. 1 2 12 - Brother International MFC 495CW | Users Manual - English - Page 29
Loading paper and documents If you have problems printing on envelopes with the flap on the short edge, try 2 Use the photo bypass tray, which is located on the top of the output paper tray cover, to print on Photo (4" × 6") and Photo L (3.5" × 5") size paper. When you use the photo bypass tray - Brother International MFC 495CW | Users Manual - English - Page 30
paper. 2 Make sure the paper side guides touch the sides of the paper. Check that the paper is flat in the tray. Note • Be careful that you do not push the paper in too far; it may lift at the back of the tray and cause feed problems. • Always make sure that the - Brother International MFC 495CW | Users Manual - English - Page 31
Loading paper and documents IMPORTANT If you do not return the photo bypass tray to the Normal printing position after printing photos, you will get a No Paper Fed error when you use cut sheet paper. Removing small printouts from the machine 2 When the machine ejects small - Brother International MFC 495CW | Users Manual - English - Page 32
in the shaded areas of cut sheet paper only when the Borderless print feature is available and turned on. (See Printing for Windows® or Printing and Faxing for Macintosh in the Software User's Guide on the CD-ROM.) Cut Sheet Paper 3 4 1 Envelopes 34 1 2 2 Cut Sheet Envelopes Top (1) 0.12 - Brother International MFC 495CW | Users Manual - English - Page 33
(coated paper), transparencies and photo paper, be sure to choose the proper print media in the 'Basic' tab of the printer driver or in the Paper Type setting of the machine's menu. (See Paper Type on page 25.) „ When you print on Brother Photo paper, load one extra sheet of the same photo paper in - Brother International MFC 495CW | Users Manual - English - Page 34
Chapter 2 IMPORTANT DO NOT use the following kinds of paper: • Damaged, curled, wrinkled, or irregularly shaped paper 1 1 1 0.08 in. (2 mm) or greater curl may cause jams to occur. • Extremely shiny or highly textured paper • Paper that cannot be arranged uniformly when stacked • Paper made with a - Brother International MFC 495CW | Users Manual - English - Page 35
Loading paper and documents Choosing the right print media 2 Paper type and size for each operation 2 Paper Type Paper Size Usage 2 Fax Copy Photo Printer Capture Cut Sheet Letter 8 1/2 × 11 in. (215.9 × 279.4 mm) Yes Yes Yes Yes A4 8.3 × 11.7 in. (210 × 297 mm) Yes Yes Yes Yes - Brother International MFC 495CW | Users Manual - English - Page 36
USA) or the photo paper tray (in Canada). (See Loading photo paper on page 13.) 3 BP71 69 lb (260 g/m2) paper is especially designed for Brother inkjet machines. 20 - Brother International MFC 495CW | Users Manual - English - Page 37
or taped. • DO NOT use cardboard, newspaper or fabric. Make sure documents with ink or liquid correction fluid are completely dry. a Unfold the ADF Document Output Support Flap (1). b Fan the pages well. c Adjust the paper guides (2) to fit the width of your document. d Make sure you place your - Brother International MFC 495CW | Users Manual - English - Page 38
2 Using the scanner glass 2 You can use the scanner glass to fax, copy or scan pages of a book or one page at a time. Document Sizes Supported 2 Length: Width: Weight: Up to 11.7 in. (297 mm) Up to 8.5 in. (215.9 mm) Up to 4.4 lb (2 kg) How to load documents 2 Note To use - Brother International MFC 495CW | Users Manual - English - Page 39
Scannable area 2 The scannable area depends on the settings in the application you are using. The figures below show unscannable areas. 3 4 1 2 Usage Fax Copy Scan Document Top (1) Size Bottom (2) Letter 0.12 in. (3 mm) A4 0.12 in. (3 mm) Legal 0.12 in. (3 mm) Letter 0.12 in. (3 mm - Brother International MFC 495CW | Users Manual - English - Page 40
General setup 3 On/Off key 3 You can turn the machine on and off by pressing the On/Off key. Note If you have connected an machine stays in the mode you used last. a Press Menu. b Press a or b to choose General Setup. Press OK. c Press a or b to choose Mode Timer. d Press d or c to choose 0Sec - Brother International MFC 495CW | Users Manual - English - Page 41
Paper Type 3 To get the best print quality, set the machine for the type of paper you are using. a Press Menu. b Press a or b to choose General Setup. Press OK. c Press a or b to choose Paper Type. d Press d or c to choose Plain Paper, Inkjet Paper, Brother BP71, Other Glossy or Transparency. Press - Brother International MFC 495CW | Users Manual - English - Page 42
until you change it. You can also change the volume through the menu, by following the instructions below: Setting the Ring Volume from the menu 3 a Press Menu. b Press a or b to choose General Setup. Press OK. c Press a or b to choose Volume. Press OK. d Press a or b to choose Ring. e Press - Brother International MFC 495CW | Users Manual - English - Page 43
. The factory setting is Off, so you will have to turn on Automatic Daylight Saving Time as follows. a Press Menu. b Press a or b to choose General Setup. Press OK. c Press a or b to choose Auto Daylight. d Press d or c to choose On (or Off). Press OK. e Press Stop/Exit. Sleep Mode 3 You can - Brother International MFC 495CW | Users Manual - English - Page 44
changing the contrast setting. a Press Menu. b Press a or b to choose General Setup. Press OK. c Press a or b to choose LCD Settings. Press OK. d go back to the Ready screen. a Press Menu. b Press a or b to choose General Setup. Press OK. c Press a or b to choose LCD Settings. Press OK. d Press a - Brother International MFC 495CW | Users Manual - English - Page 45
On, the following operations are NOT available: „ Sending faxes „ Copying „ PC printing „ Scanning „ PhotoCapture „ Operation from Control panel Note If you forget the TX Lock password, please call Brother Customer Service. (See Brother numbers on page i.) Setting and changing the TX Lock password - Brother International MFC 495CW | Users Manual - English - Page 46
choose TX Lock. Press OK. e Press a or b to choose Set TX Lock. Press OK. f Enter the registered 4-digit password. Press OK. The machine goes offline and the LCD shows TX Lock Mode. Turning TX Lock off 4 a Press Menu. b Enter the registered 4-digit password. Press OK. TX Lock is automatically - Brother International MFC 495CW | Users Manual - English - Page 47
Section II Fax II Sending a Fax 32 Receiving a Fax 40 Telephone Services and External devices 53 Dialing and storing numbers 64 Printing Reports 72 Polling 75 - Brother International MFC 495CW | Users Manual - English - Page 48
a or b to scroll through the Fax key options. Some functions are only available when sending black & white faxes. „ Fax Resolution (See page 36.) „ to Dial on page 64.) d Press Black Start or Color Start. Note • To cancel, press Stop/Exit. • If you send a black & white fax when the memory is - Brother International MFC 495CW | Users Manual - English - Page 49
setting is only available for sending documents from the scanner glass. Color fax transmission 5 Your machine can send a color fax to machines that support this feature. Color faxes cannot be stored in the machine's memory. When you send a color fax, the machine will send it in real time (even if - Brother International MFC 495CW | Users Manual - English - Page 50
more than one fax number. You can include Groups, Speed Dial numbers and up to 50 manually dialed numbers in the same broadcast. After the broadcast is finished, a Broadcast Report will be printed. a Press (Fax). b Load your document. c Press a or b to choose Broadcasting. Press OK. d You can add - Brother International MFC 495CW | Users Manual - English - Page 51
Sending a Fax Canceling a Broadcast in progress 5 a Press Menu. b Press a or b to choose Fax. Press OK. c Press a or b to choose Remaining Jobs. Press OK. The LCD will show the fax number being dialed and the Broadcast job number. d Press OK. The LCD will ask you the following message: Cancel Job? - Brother International MFC 495CW | Users Manual - English - Page 52
you want. Press OK. Note You can choose four different resolution settings for black & white faxes and two for color faxes. Black & White Standard Suitable for most typed documents. Fine Good for small print and transmits a little slower than Standard resolution. S.Fine Good for small - Brother International MFC 495CW | Users Manual - English - Page 53
of pages you can scan into the memory will vary depending on the data that is printed on them. Note If the Out of Memory message appears while scanning a document, press Stop/Exit to cancel or Black Start to send the scanned pages. Real Time Transmission 5 When you are sending a fax, the - Brother International MFC 495CW | Users Manual - English - Page 54
Chapter 5 Delayed Batch Transmission (Black & White only) 5 Before sending the choose Batch TX. c Press d or c to choose On. Press OK. d Press Stop/Exit. Checking and canceling waiting jobs 5 You can check which jobs are still waiting in the memory to be sent and cancel a job. (If there are - Brother International MFC 495CW | Users Manual - English - Page 55
a dial tone press Hook or pick up the handset of the external telephone. d Dial the fax number. e When you hear the fax tone, press Black Start or Color Start. If you are using the scanner glass press 1 to send a fax. f If you picked up the handset of an external telephone, replace it - Brother International MFC 495CW | Users Manual - English - Page 56
when receiving incoming calls. (See Voice Mail on page 53 for instructions on setting up your machine using this service.) Will you be using a Telephone Answering Device on the same telephone line as your Brother machine? Your external telephone answering device (TAD) will automatically answer every - Brother International MFC 495CW | Users Manual - English - Page 57
Receiving a Fax To set the receive mode follow the instructions below: a Press Menu. b Press a or b to choose Initial Setup. Press OK. c Press a or b to choose Receive Mode. d Press d or c to choose Fax Only, Fax/Tel, External TAD or Manual. Press OK. e Press Stop/Exit. The LCD will show the current - Brother International MFC 495CW | Users Manual - English - Page 58
functions unless you are using the Distinctive Ring feature. To receive a fax in manual mode lift the handset of the external telephone or press Hook. When you hear fax tones (short repeating beeps), press Black Start or Color see Connecting an external TAD (telephone answering device) on page 58.) - Brother International MFC 495CW | Users Manual - English - Page 59
any telephone. (For more information see Using remote codes on page 63.) a Press Menu. b Press a or b to choose Fax. Press OK. c Press a or b to choose Setup Receive. Press OK. d Press a or b to choose F/T Ring Time. e Press d or c to choose how long the machine will ring to alert you that you have - Brother International MFC 495CW | Users Manual - English - Page 60
press Black Start or Color Start, and then press 2 to receive. If you answered at an extension telephone press l 5 1. (See Using external and extension telephones on page 62.) Note • If this feature is set to On, but your machine does not connect a or b to choose Setup Receive. Press OK. d - Brother International MFC 495CW | Users Manual - English - Page 61
fax is forwarded or a problem at the receiving machine. • When you receive a color fax, your machine prints the color fax at your machine fax will automatically be printed at the machine. a Press Menu. b Press a or b to choose Fax. Press OK. c Press a or b to choose Setup Receive. Press OK. - Brother International MFC 495CW | Users Manual - English - Page 62
your PC. (For details, see PC-FAX receiving in the Software User's Guide on the CD-ROM.) If you choose Backup Print:On the machine will also print the fax. a Press Menu. b Press a or b to choose Fax. Press OK. c Press a or b to choose Setup Receive. Press OK. d Press a or b to choose Memory Receive - Brother International MFC 495CW | Users Manual - English - Page 63
Receive you must install the MFL-Pro Suite software on your PC. Make sure your PC is connected and turned on. (For details see PC-FAX Receiving in the Software User's Guide on the CD-ROM.) • If you get an error message and the machine cannot print the faxes in memory, you can use this - Brother International MFC 495CW | Users Manual - English - Page 64
the setting changes. You will be asked if you want to turn on Backup Print. (For detail, see PC Fax Receive (Windows® only) on page 46.) b Press a or b to choose Fax. Press OK. c Press a or b to choose Setup Receive. Press OK. d Press a or b to choose Auto Reduction. e Press d or c to choose On - Brother International MFC 495CW | Users Manual - English - Page 65
When you hear the other machine's CNG tones (slowly repeating beeps), press Black Start or Color Start. c Press 2 to receive the fax. d Replace the handset of . Put some paper in the paper tray. (See Loading paper and other print media on page 9.) The machine will carry on receiving the fax, with - Brother International MFC 495CW | Users Manual - English - Page 66
times if you enter an invalid command. e Press 9 0 to stop Remote Access when you have finished. f Hang up. Note If your machine is set to Manual mode and you want to use the remote retrieval features, wait for about 100 seconds after it starts ringing, and then enter the remote access - Brother International MFC 495CW | Users Manual - English - Page 67
96 Retrieve a fax 2 Retrieve all faxes 3 Erase faxes from the memory 97 Check the receiving status 1 Fax 98 Change the Receive Mode 1 External TAD 2 Fax one long beep, fax messages have been erased from the memory. You can check whether your machine has received any faxes. If yes, you will hear one - Brother International MFC 495CW | Users Manual - English - Page 68
you want to create a pause. e Hang up after you hear your machine beep. Your machine will call the other fax machine, which will then print your fax messages. Changing your Fax Forwarding number 6 You can change the default setting of your fax forwarding number from another touch tone telephone or - Brother International MFC 495CW | Users Manual - English - Page 69
be made either with an external telephone, by dialing manually, or by using Quick Dial numbers. Tone or Pulse (Canada only) 7 If you have a Pulse dialing service, but need to send tone signals (for example, for telephone banking), follow the instructions below: a Pick up the handset of an external - Brother International MFC 495CW | Users Manual - English - Page 70
machine in MANUAL Mode, see Choose the correct Receive Mode on page 40.) 54 Distinctive Ring 7 Distinctive Ring is a function of your Brother machine that 's 'Distinctive Ring' do? 7 Your telephone company's Distinctive Ring service allows you to have more than one number on the same telephone - Brother International MFC 495CW | Users Manual - English - Page 71
machine can work together without any problems. If each one has a separate telephone number, . If you decide to get the Distinctive Ring service from the telephone company, you will need to registered. The ring patterns below are supported by your Brother machine. Register the one your telephone - Brother International MFC 495CW | Users Manual - English - Page 72
Ring number will receive faxes automatically. The receive mode is automatically set to Manual and you cannot change it to another receive mode while Distinctive Ring is set to On. This ensures the Brother machine will only answer the Distinctive Ring number and not interfere when your main - Brother International MFC 495CW | Users Manual - English - Page 73
Caller ID service area. „ The Private Call message means the caller has intentionally blocked transmission of information. You can print a list number dialing system for calling outside your area code, you may experience problems returning calls automatically from the caller ID history. If this is - Brother International MFC 495CW | Users Manual - English - Page 74
for the fax 'handshake'. Make sure you carefully follow the instructions in this guide for recording your outgoing message. We do not recommend using Subscribe to your Telephone company's Distinctive Ring Service: You may connect an external TAD to a separate wall jack only if you - Brother International MFC 495CW | Users Manual - English - Page 75
Telephone Services and External devices Connections 7 The important in recording this message. The message sets up the ways to handle both manual and automatic fax reception. a Record 5 seconds of silence at the beginning has trouble receiving, then you must re-record the OGM to include it. 59 - Brother International MFC 495CW | Users Manual - English - Page 76
machine must be plugged into an RJ11 jack. RJ11 and RJ14 jacks may be equal in size and appearance and both may contain four wires (black, red, green, yellow). To test the type of jack, plug in a two-line telephone and see if it can access both lines. If it can - Brother International MFC 495CW | Users Manual - English - Page 77
Services Multi-line connections (PBX) 7 We suggest you ask the company who installed your PBX to connect your machine. If you have a multi line system we suggest you ask the installer to connect Manual. We cannot guarantee that your machine will operate properly under all circumstances when connected - Brother International MFC 495CW | Users Manual - English - Page 78
call at the external telephone connected to the EXT jack of the machine, you can make the machine receive the fax by pressing Black Start and choose Receive. no one is on the line: 7 You should assume that you're receiving a manual fax. Press l 5 1 and wait for the chirp or until the LCD shows - Brother International MFC 495CW | Users Manual - English - Page 79
Services and External devices Using a non-Brother cordless external telephone 7 If your non-brother cordless telephone is connected connected to the EXT jack of the machine, you can make the machine receive the fax by pressing Black OK. c Press a or b to choose Setup Receive. Press OK. d Press a or - Brother International MFC 495CW | Users Manual - English - Page 80
8 Dialing and storing numbers 8 How to Dial 8 Manual dialing 8 Press all of the digits of the fax or telephone number. Speed Dialing 8 a Press (Speed Dial). Or, you can press (Fax) and then press a - Brother International MFC 495CW | Users Manual - English - Page 81
choose the number you want. Press OK. c Do one of the following: „ To send a fax, press a or b to choose Send a fax. Press OK. Press Black Start or Color Start. „ If you want to store the number, press a or b to choose 8 Add to Speed Dial. Press OK. (See Storing Speed Dial numbers from - Brother International MFC 495CW | Users Manual - English - Page 82
Caller ID subscriber service offered by many local fax, press a or b to choose Send a fax. Press OK. Press Black Start or Color Start. „ If you want to store the number, press a or b to only) on page 57.) • You can print the Caller ID List. (See How to print a report on page 74.) Storing numbers 8 - Brother International MFC 495CW | Users Manual - English - Page 83
d Do one of the following: „ Enter the name (up to 16 characters) using the dial pad. Press OK. (To help you enter letters, see Entering Text on page 182.) „ To store the number without a name, press OK. e Enter the fax or telephone number (up to 20 digits). Press OK. f Do one of the following: „ - Brother International MFC 495CW | Users Manual - English - Page 84
Chapter 8 Storing Speed Dial numbers from the Caller ID history 8 If you have the Caller ID subscriber service from your telephone company you can also store Speed Dial numbers from incoming calls in the Caller ID History. (See Caller ID on page 57.) a - Brother International MFC 495CW | Users Manual - English - Page 85
numbers on page 66 and Broadcasting (Black & White only) on page 34.) a Press (Speed Dial). b Press a or b to choose Setup Groups. Press OK. Dialing and storing Groups for broadcasting, press Stop/Exit. Note You can print a list of all the Speed Dial numbers. Group numbers will be marked in - Brother International MFC 495CW | Users Manual - English - Page 86
Press a or b to choose Delete. Press OK. Press 1 to confirm. e Press Stop/Exit. Deleting a number from a Group 8 a Press (Speed Dial). b Press a or b to choose Setup Groups. Press OK. c Press a or b to choose the Group you want to change. Press OK. d Press a or b to choose the number you want to - Brother International MFC 495CW | Users Manual - English - Page 87
one Speed Dial location, you will be asked which number you want to send to. e Press a or b to choose Search. Press OK. f Enter 02. g Press Black Start or Color Start. You will dial '555-7000 '. To temporarily change a number, you can substitute part of the number with - Brother International MFC 495CW | Users Manual - English - Page 88
the Transmission Verification Report. If transmission is not successful, "NG" will appear next to "RESULT". Fax Journal (activity report) 9 You can set the machine to print a journal at specific intervals (every 50 faxes, 6, 12 or 24 hours, 2 or 7 days). If you set the interval to Off, you can still - Brother International MFC 495CW | Users Manual - English - Page 89
Faxes, go to step g. „ 6, 12, 24 hours, 2 or 7 days The machine will print the report at the chosen time and then erase all jobs from its memory. If the machine's jobs before the time you chose has passed, the machine will print the Journal early and then erase all jobs from the memory. If you want - Brother International MFC 495CW | Users Manual - English - Page 90
Chapter 9 How to print a report 9 a Press Menu. b Press a or b to choose Print Reports. Press OK. c Press a or b to choose the report you want. Press OK. d (Quick Dial only) Press a or b to choose Alphabetical Order or Numerical Order. Press OK. e Press Black Start. f Press Stop/Exit. 74 - Brother International MFC 495CW | Users Manual - English - Page 91
you call another fax machine to receive a fax. Setup to receive polling 10 a Press (Fax). b Press a or b to choose Polling RX. c Press d or c to choose On (or Off). Press OK. d Enter the fax number you are polling. e Press Black Start or Color Start. The LCD shows Dialing. Sequential polling - Brother International MFC 495CW | Users Manual - English - Page 92
fax machine until you delete it from the memory. (See Checking and canceling waiting jobs on page 38.) Setup for polled transmit 10 a Press (Fax). b Load your . „ Press 1 to send another page. Go to h. „ Press 2 or Black Start to send the document. h Place the next page on the scanner glass, - Brother International MFC 495CW | Users Manual - English - Page 93
Section III Copy III Making copies 78 - Brother International MFC 495CW | Users Manual - English - Page 94
Timer on page 24.) • Book Copy, Watermark Copy and Ink Save Mode features are supported by technology from Reallusion, Inc. The LCD shows: 1 documents on page 21.) c Press Black Start or Color Start. Making multiple copies 11 You can make up to 99 copies in one print run. a Press (Copy). b - Brother International MFC 495CW | Users Manual - English - Page 95
Mode Timer on page 24.) If you have finished choosing settings, press Black Start or Color Start. If you want to choose more settings, press a or b. is Normal. „ Fast Fast copy speed and lowest amount of ink used. Use to save time printing documents to be proof-read, large documents or many copies. - Brother International MFC 495CW | Users Manual - English - Page 96
do not want to change additional settings, press Black Start or Color Start. Note • Page Layout is not available them into a poster. If you want to print a poster, use the scanner glass. IMPORTANT time. Note Watermark Copy, Book Copy, Sort, Ink Save Mode and Enlarge/Reduce are not available with - Brother International MFC 495CW | Users Manual - English - Page 97
Black Start or Color Start to scan the page. If you placed the document in the ADF or are making a poster, the machine scans the pages and starts printing chosen in the Paper Type setting for N in 1 copies, the machine will print the images as if Plain paper had been chosen. Making copies Place the - Brother International MFC 495CW | Users Manual - English - Page 98
d Press a or b to choose Stack/Sort. e Press d or c to choose Sort. Press OK. f If you do not want to change additional settings, press Black Start or Color Start. Note Fit to Page, Page Layout and Book Copy are not available with Sort. Adjusting Brightness and Contrast 11 Brightness 11 You can - Brother International MFC 495CW | Users Manual - English - Page 99
Black Start or Color Start. Note Watermark Copy, Book Copy and Page Layout are not available with Ink print quality. a Press (Copy). b Load your document. c Enter the number of copies you want. d Press a or b to choose Paper Type. e Press d or c to choose Plain Paper, Inkjet Paper, Brother - Brother International MFC 495CW | Users Manual - English - Page 100
On and go to step g. f Adjust the skewed data by using # or l. Remove the shadows by using a or b. g If you are finished making corrections, press Black Start or Color Start. Note Page Layout, Sort, Ink Save Mode, Fit to Page and Watermark Copy are not available with Book Copy. 84 - Brother International MFC 495CW | Users Manual - English - Page 101
Flash memory drive, or scanned data. Note Fit to Page, Page Layout, Ink Save Mode and Book Copy are not available with Watermark Copy. Using a you need. i If you do not want to change additional settings, press Black Start or Color Start. Using media card or a USB Flash memory drive 11 a Press - Brother International MFC 495CW | Users Manual - English - Page 102
watermark on the scanner glass. g Press Black Start or Color Start. h Take out the watermark Color Start. Note You cannot enlarge or reduce the scanned watermark. Setting your changes as the new default 11 You can save the copy settings for Quality, Enlarge/Reduce, Brightness, Contrast, Ink - Brother International MFC 495CW | Users Manual - English - Page 103
while scanning document, press Stop/Exit to cancel or Black Start or Color Start to copy the scanned pages. You will need Print the faxes that are in the memory. (See Printing a fax from the memory on page 49.) When you get an Out of Memory message, you may be able to make copies if you first print - Brother International MFC 495CW | Users Manual - English - Page 104
Chapter 11 88 - Brother International MFC 495CW | Users Manual - English - Page 105
Section IV Direct Printing IV PhotoCapture Center®: Printing photos from a memory card or USB Flash memory drive 90 Printing photos from a camera 109 - Brother International MFC 495CW | Users Manual - English - Page 106
front of the machine from your computer. (See PhotoCapture Center® for Windows® or Remote Setup & PhotoCapture Center® for Macintosh in the Software User's Guide on the CD-ROM.) Using a memory card or USB Flash memory drive 12 Your Brother machine has media drives (slots) for use with the following - Brother International MFC 495CW | Users Manual - English - Page 107
™ is not compatible with the machine. „ CompactFlash® Type II is not supported. The PhotoCapture Center® feature lets you print digital photos from your digital camera at high resolution to get photo quality printing. Memory cards, USB Flash memory drive and folder structures 12 Your machine is - Brother International MFC 495CW | Users Manual - English - Page 108
a USB Flash memory drive, a PictBridge compatible camera, or a digital camera that uses the USB mass storage standard. Any other USB devices are not supported. „ Photo Capture light is on, the memory card or USB Flash memory drive is properly inserted. „ Photo Capture light is off, the memory card - Brother International MFC 495CW | Users Manual - English - Page 109
Center®: Printing Print Index Print Photos Enhance Photos Search by Date Print All Photos PHOTO supports DPOF printing, see DPOF printing on page 100. When the option you want is highlighted, press OK. Print number of the image from the index page. (See Print Index (Thumbnails) on page 94.) d Press a or - Brother International MFC 495CW | Users Manual - English - Page 110
Center® does not recognize any other numbers or file names that your digital camera or computer has used to identify the pictures. You can print you are using, Plain Paper, Inkjet Paper, Brother BP71 or Other Glossy. Press OK. „ Press Color Start to print. Printing Photos 12 Before you can print an - Brother International MFC 495CW | Users Manual - English - Page 111
the print settings. (See page 101.) „ If you do not want to change any settings, press Color Start to print. printing. Note • After adding each effect, you can enlarge the view of the image by pressing l. To go back to the original size, press l again. • The Enhance Photos feature is supported - Brother International MFC 495CW | Users Manual - English - Page 112
change the print settings. (See page 101.) „ If you do not want to change any settings, press Color Start to print. Enhance a or b to choose Enhance Scenery. Press OK. Note You can also adjust the effect level manually, by pressing a or b. e Press OK and a or b to increase or decrease the number - Brother International MFC 495CW | Users Manual - English - Page 113
PhotoCapture Center®: Printing photos from a memory card or USB Flash memory following: „ Press OK and change the print settings. (See page 101.) „ If you do not want to change any settings, press Color Start to print. Monochrome 12 You can convert your photo to black & white. a Make sure you - Brother International MFC 495CW | Users Manual - English - Page 114
copies you want using the dial pad. f Do one of the following: „ Press OK and change the print settings. (See page 101.) „ If you do not want to change any settings, press Color Start to print. Search by Date 12 You can find your photos based on date. a Make sure you have put - Brother International MFC 495CW | Users Manual - English - Page 115
PhotoCapture Center®: Printing photos from a memory card or USB Flash memory drive Print All Photos 12 You can print all the one of the following: „ Change the print settings. (See page 101.) „ If you do not want to change any settings, press Color Start to print. Slide Show 12 You can view - Brother International MFC 495CW | Users Manual - English - Page 116
want to change any settings, press Color Start to print. Note An Invalid DPOF File error can occur if the print order that was created on the camera has been corrupted. Delete and recreate the print order using your camera to correct this problem. For instructions on how to delete or recreate the - Brother International MFC 495CW | Users Manual - English - Page 117
from a memory card or USB Flash memory drive PhotoCapture Center® print settings 12 You can change the print settings temporarily for the next printing. These settings are temporary, and the machine returns to its default settings 3 minutes after printing, unless you have set the Mode Timer to - Brother International MFC 495CW | Users Manual - English - Page 118
Press d or c to choose the paper type you are using, Plain Paper, Inkjet Paper, Brother BP71 or Other Glossy. Press OK. c If you do not want to change additional settings, press Color Start to print. Paper and print size 12 a Press a or b to choose Paper Size. b Press d or c to choose the paper - Brother International MFC 495CW | Users Manual - English - Page 119
PhotoCapture Center®: Printing photos from a memory card or USB Flash memory drive Adjusting Brightness, Contrast and Color 12 Brightness 12 a Press a or b to choose Brightness. b Press d to make a darker copy or press c to make a lighter print. Press OK. c If you do not want to change - Brother International MFC 495CW | Users Manual - English - Page 120
If the data doesn't have the date information, you cannot use this function. a Press a or b to choose Print Date. b Press d or c to choose On (or Off). Press OK. c If you do not want to change additional settings, press Color Start to print. Note The DPOF setting on your camera must be turned off to - Brother International MFC 495CW | Users Manual - English - Page 121
Center®: Printing photos from a memory card or USB Flash memory drive Setting your changes as the new default 12 You can save the print are not connected to your computer only the Scan to Media selection will appear on the LCD. (See Using the Scan key in the Software User's Guide on the - Brother International MFC 495CW | Users Manual - English - Page 122
Setup Guide.) For example, the fifth image scanned on July 1, 2009 would be named 07010905.PDF. You can change the color and quality. Quality Color 150 dpi Color 300 dpi Color the file type, go to step h. „ Press Black Start or Color Start to start scanning without changing additional settings. h - Brother International MFC 495CW | Users Manual - English - Page 123
Center®: Printing photos from a memory card or USB Flash memory drive Note Press Clear/Back to delete the current name. k Press Black Start or Color right) 2 0.8 in. (20 mm) or greater (bottom) Note Auto Crop is supported by technology from Reallusion, Inc. a Make sure you have put the memory card - Brother International MFC 495CW | Users Manual - English - Page 124
can occur while you are using PhotoCapture Center®, you can easily identify and troubleshoot any problems. „ Hub is Unusable. This supported has been connected to the USB direct interface. For more information, visit us at http://solutions.brother.com. This message will also appear if you connect - Brother International MFC 495CW | Users Manual - English - Page 125
from a PictBridge camera 13 Your Brother machine supports the PictBridge standard, allowing you to connect to and print photos directly from any PictBridge compatible digital camera. If your camera is using the USB Mass Storage standard, you can also print photos from a digital camera without - Brother International MFC 495CW | Users Manual - English - Page 126
Paper Type Layout Glossy Paper Borderless: On Print Quality Fine Color Enhancement Off Print Date Off „ When your camera does not Connected. c Choose the photo you want to print following the instructions from your camera. When the machine starts printing a photo, the LCD will show Printing - Brother International MFC 495CW | Users Manual - English - Page 127
problem. For instructions on how to delete or recreate the print order, refer to your camera manufacturer's support web site or accompanying documentation. Printing photos directly from a digital camera (without PictBridge) 13 If your camera is using the USB Mass Storage standard, you can connect - Brother International MFC 495CW | Users Manual - English - Page 128
can occur while you are printing from a camera, you can easily identify and troubleshoot any problems. „ Out of Memory This message will appear if you are working with images that are too large for the machine's memory. „ Unusable Device This message will appear if you connect a camera that is not - Brother International MFC 495CW | Users Manual - English - Page 129
Section V Software V Software and Network features 114 - Brother International MFC 495CW | Users Manual - English - Page 130
Center® „ Network Printing „ Network Scanning „ Wired and Wireless Network How to read HTML User's Guide This is a quick reference for using the HTML User's Guide. Windows® Note If you have not installed the software, see Viewing Documentation on page 2. a From the Start menu, point to Brother, MFC - Brother International MFC 495CW | Users Manual - English - Page 131
Section VI Appendixes VI Safety and Legal 116 Troubleshooting and Routine Maintenance 129 Menu and Features 162 Specifications 183 Glossary 197 - Brother International MFC 495CW | Users Manual - English - Page 132
, medical equipment, chemicals or water. DO NOT connect your machine to AC power outlets on the same excessive heat, moisture, or dust. • DO NOT connect your machine to AC power outlets controlled by wall switches the base units of non-Brother cordless telephones. • DO NOT tip the machine, - Brother International MFC 495CW | Users Manual - English - Page 133
Safety and Legal To use the machine safely A Please keep these instructions for later reference and read them before attempting any maintenance. WARNING There are high voltage electrodes inside the machine. Before you clean the inside of - Brother International MFC 495CW | Users Manual - English - Page 134
unplug the machine from the AC power outlet. Call Brother Customer Service. (See Brother numbers on page i.) If metal objects, water or power completely. This product should be connected to an AC power source within the range indicated on the rating label. DO NOT connect it to a DC power source or - Brother International MFC 495CW | Users Manual - English - Page 135
Safety and Legal When using your telephone equipment connected to this product, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury to people, including the following: • - Brother International MFC 495CW | Users Manual - English - Page 136
CAUTION DO NOT put your hands on the edge of the machine under the document cover or the scanner cover. Doing this may cause injury. DO NOT put your hands on the edge of the paper tray under the paper tray cover. Doing this may cause injury. 120 - Brother International MFC 495CW | Users Manual - English - Page 137
Safety and Legal DO NOT touch the area shaded in the illustration. Doing this may cause injury. When moving the machine you must lift it from the base, by placing a hand at each side of the unit as shown in the illustration. DO NOT carry the machine by holding the scanner cover or the Jam Clear - Brother International MFC 495CW | Users Manual - English - Page 138
risks and may void your warranty. Refer all servicing to a Brother Authorized Service Center. For the location of your nearest Brother Authorized Service Center, please call the following: In USA: 1-877-BROTHER (1-877-276-8437) In Canada: 1-877-BROTHER 12 Unplug this product from the AC power outlet - Brother International MFC 495CW | Users Manual - English - Page 139
. It is designed to be connected to a compatible modular jack that is also compliant. See installation instructions for details. The REN is telephone company will notify you in A advance that temporary discontinuance of service may be required. But if advance notice isn't practical, the telephone - Brother International MFC 495CW | Users Manual - English - Page 140
information, please contact Brother Customer Service. (See Brother numbers on page i.) If the equipment is causing harm to the telephone network, the telephone company may request that you disconnect the equipment until the problem is resolved. Connection to party line service is subject to state - Brother International MFC 495CW | Users Manual - English - Page 141
Brother International Corporation Party: 100 Somerset Corporate Boulevard Bridgewater, NJ 08807-0911 USA TEL: (908) 704-1700 declares, that the product Product Name: MFC-495CW instructions, Connect the equipment into an outlet on a circuit different from that to which the receiver is connected - Brother International MFC 495CW | Users Manual - English - Page 142
to a LAN connection that is subject to over-voltages. International ENERGY STAR® Qualification Statement A The purpose of the International ENERGY STAR® Program is to promote the development and popularization of energy-efficient office equipment. As an ENERGY STAR® Partner, Brother Industries, Ltd - Brother International MFC 495CW | Users Manual - English - Page 143
limitations for copying A Color reproductions of certain documents are illegal and may result in either criminal or civil liability. This memorandum is intended to be a guide rather than a complete listing of every possible prohibition. In case of doubt, we suggest that you check with counsel as to - Brother International MFC 495CW | Users Manual - English - Page 144
Brother Industries, Ltd. Brother is a registered trademark of Brother Industries, Ltd. Multi-Function Link is a registered trademark of Brother . Wi-Fi, WPA, WPA2, Wi-Fi Protected Access and Wi-Fi Protected Setup are either trademarks or registered trademarks of Wi-Fi Alliance in the United States - Brother International MFC 495CW | Users Manual - English - Page 145
If the LCD shows Cannot Print and Replace Ink, see Replacing the ink cartridges on page 151. Check that the correct printer driver has been installed and chosen. Make sure that the machine is online. Click Start and then Printers and Faxes. Right-click and choose Brother MFC-XXXX (where XXXX is your - Brother International MFC 495CW | Users Manual - English - Page 146
setting in the printer driver or the Paper Type setting in the machine's menu matches the type of paper you are using. (See Printing for Windows® or Printing and Faxing for Macintosh in the Software User's Guide on the CD-ROM and Paper Type on page 25.) Make sure that your ink cartridges are fresh - Brother International MFC 495CW | Users Manual - English - Page 147
are wrinkled. In the printer driver Advanced tab, click Color Settings, and uncheck Bi-Directional Printing for Windows® or Bi-Directional Printing for Macintosh. Make sure you are using Genuine Brother Innobella™ Ink. Cannot perform 'page layout' printing. Check that the paper size setting - Brother International MFC 495CW | Users Manual - English - Page 148
scanner may be dirty. Ask the sender to make a copy to see if the problem is with the sending machine. Try receiving from another fax machine. Received color fax prints only in black & white. Replace the color ink cartridges that have reached the end of their life, and then ask the other person to - Brother International MFC 495CW | Users Manual - English - Page 149
subscribe to DSL or VoIP services, please contact your service provider for connection instructions. Make sure the machine is in the correct Receive Mode. This is determined by the external devices and telephone subscriber services you have on the same line as the Brother machine. (See Receive mode - Brother International MFC 495CW | Users Manual - English - Page 150
cord connections. Make sure the telephone line cord is plugged into the telephone wall jack and the LINE jack of the machine. Make sure that the Fax key is illuminated. (See Entering Fax mode on page 32.) Ask the other party to check that the receiving machine has paper. Print the Transmission - Brother International MFC 495CW | Users Manual - English - Page 151
Call Waiting or some other custom service and its signal comes through the line while your machine is sending or receiving a fax, the signal can temporarily interrupt or disrupt the faxes. Brother's ECM (Error Correction Mode) feature should help overcome this problem. This condition is related to - Brother International MFC 495CW | Users Manual - English - Page 152
with your machine. To install FaceFilter Studio see the Quick Setup Guide. Also, before you start FaceFilter Studio for the first time, you must make sure your Brother machine is turned On, and connected to your computer. This will allow you to access all the functions of FaceFilter Studio. 136 - Brother International MFC 495CW | Users Manual - English - Page 153
Troubleshooting and Routine Maintenance PhotoCapture Center® Difficulties Difficulty Suggestions B Removable Disk does (See the Quick Setup Guide.) „ Download the latest service pack from the Microsoft Web site. 3) Wait about 1 minute after you restart the PC, and then connect the USB cable. - Brother International MFC 495CW | Users Manual - English - Page 154
work. (If you are using a wireless connection or are having Network problems, see the Network User's Guide on the CD-ROM for more information.) Firewall settings on your PC may be rejecting the necessary network connection. Follow the instructions below to configure the Firewall - Brother International MFC 495CW | Users Manual - English - Page 155
Troubleshooting and Routine Maintenance Dial Tone B Setting the dial tone to Detection will shorten the dial detect pause. a Press Menu. b Press a or b to choose Initial Setup. Press OK. c Press a or b to choose Dial Tone. d Press d or c to choose Detection or No Detection. Press OK. e Press Stop/ - Brother International MFC 495CW | Users Manual - English - Page 156
messages by yourself. If you need more help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips. Visit us at http://solutions.brother.com. Error Message B&W Print Only Cause Action One or more of the color ink cartridges have reached the end of their life. Replace the - Brother International MFC 495CW | Users Manual - English - Page 157
it, the color fax will be stored in the memory as a black & white fax. Replace the ink cartridge. (See Replacing the ink cartridges on page 151.) Poor telephone line quality caused a communication error. Send the fax again or connect the machine to another telephone line. If the problem continues - Brother International MFC 495CW | Users Manual - English - Page 158
or more of the ink cartridges are near the end of their life. If a sending machine has a color fax to send, machine's 'handshake' will ask that the fax be sent as black & white. If the sending machine has the ability to convert it, the color fax will be printed at your machine as a black & white fax - Brother International MFC 495CW | Users Manual - English - Page 159
again and then press Black Start or Color Start. (See Loading paper and other print media on page 9.) The paper is jammed in the machine. Remove the jammed paper by following the steps in Printer jam or paper jam on page 148. The Jam Clear Cover is not closed properly. Check the Jam Clear Cover - Brother International MFC 495CW | Users Manual - English - Page 160
it. The ink absorber box or flushing box will need to be replaced. Contact Brother Customer Service or a Brother Authorized Service Center to have your machine serviced. (See Brother numbers on page i.) Other reasons for cleaning are: 1 Machine automatically cleans after clearing a printer jam - Brother International MFC 495CW | Users Manual - English - Page 161
USB Flash memory drive that is not supported has been connected to the USB direct interface. Unplug the device from the USB direct interface. For more information, visit us at http://solutions.brother.com. Wrong Paper Size Paper is not the correct size. Check that the Paper Size setting matches - Brother International MFC 495CW | Users Manual - English - Page 162
instructions to Init. XX „ Unable to Print XX „ Unable to Scan XX Setup Guide.) a Press Stop/Exit to interrupt the error temporarily. b Press Menu. c Press a or b to choose Service faxes will be forwarded. g Press Black Start. Transferring faxes to your PC Software User's Guide on the CD-ROM.) 146 - Brother International MFC 495CW | Users Manual - English - Page 163
Station ID, you cannot enter fax transfer mode. (See Set your Station ID in the Quick Setup Guide.) a Press Stop/Exit to interrupt the error temporarily. b Press Menu. c Press a or b to choose Service. Press OK. d Press a or b to choose Data Transfer. Press OK. e Press a or b to choose Report - Brother International MFC 495CW | Users Manual - English - Page 164
cover. c Pull the jammed document out to the left. Printer jam or paper jam B Take out the jammed paper depending on where it is jammed in the machine. a If the paper support flap is open, close it, and then close the paper support. Pull the paper tray completely out of the machine. d - Brother International MFC 495CW | Users Manual - English - Page 165
d Open the Jam Clear Cover (1) at the back of the machine. Pull the jammed paper out of the machine. Troubleshooting and Routine Maintenance f Lift the scanner cover (1) from the front side of the machine until it locks securely in the open position. Make sure B that - Brother International MFC 495CW | Users Manual - English - Page 166
/Exit until the print head moves to the middle. Then unplug the machine from the power source, and take out the paper. g Lift the scanner cover to release the lock ( ). Gently push the scanner cover support down ( ) and close the scanner cover ( ) using both hands. 1 2 3 • If ink gets on your - Brother International MFC 495CW | Users Manual - English - Page 167
we strongly recommend the use of Genuine Brother Supplies. Troubleshooting and Routine Maintenance a Open the ink cartridge cover. If one or more of the ink cartridges have reached the end of their life, the LCD B shows B&W Print Only or Cannot Print. b Press down to unlock the release lever - Brother International MFC 495CW | Users Manual - English - Page 168
may ask you to verify that it was a brand new one (for example, Did You Change Black). For each new cartridge you installed, press 1 (Yes) to automatically reset the ink dot counter for that color. If the ink cartridge you installed is not a brand new one, be sure to press 2 (No). • If the LCD shows - Brother International MFC 495CW | Users Manual - English - Page 169
immediately wash it off with soap or detergent. • If you mix the colors by installing an ink cartridge in the wrong position, clean the print head several times after correcting the cartridge installation. • Once you open an ink cartridge, install it in the machine and use it up within six months of - Brother International MFC 495CW | Users Manual - English - Page 170
avoid electrical shock. a Lift the scanner cover until it locks securely in the open position. b Clean the machine's printer platen (1) and the area around it, wiping off any scattered ink with a soft, dry lint-free cloth. 1 2 1 Note In addition to cleaning the scanner glass and glass strip with - Brother International MFC 495CW | Users Manual - English - Page 171
times and the print has not improved, try installing a new Genuine Brother Original Innobella™ ink Brand replacement cartridge for each problem color. Try cleaning the print head again up to five more times. If the print has not improved call Brother Customer Service. (See Brother numbers on page - Brother International MFC 495CW | Users Manual - English - Page 172
the ink cartridge for the clogged color. After replacing the ink cartridge, check the print quality. If the problem still exists, repeat the cleaning and test print procedures at least five times for the new ink cartridge. If ink is still missing, call Brother Customer Service. (See Brother numbers - Brother International MFC 495CW | Users Manual - English - Page 173
is left in each cartridge. a Press Ink. b Press a or b to choose Ink Volume. Press OK. The LCD shows the ink volume. c Press Stop/Exit. Note You can check the ink volume from your computer. (See Printing for Windows® or Printing and Faxing for Macintosh in the Software User's Guide on the CD-ROM - Brother International MFC 495CW | Users Manual - English - Page 174
functions are available: 1 Network You can reset the print server back to its default factory settings such as the password and IP address information. 2 Speed Dial&Fax Speed Dial & Fax resets the following settings: „ Speed Dial (Speed-Dial and Setup at the factory. Brother strongly recommends you - Brother International MFC 495CW | Users Manual - English - Page 175
Troubleshooting and Routine Maintenance Packing and shipping the machine B When you print problems and possible damage to the print head. a Open the ink cartridge cover. b Press the ink release lever to release the ink cartridge and take out the ink cartridges. (See Replacing the ink cartridges on - Brother International MFC 495CW | Users Manual - English - Page 176
locks securely into the open position. Then unplug the interface cable from the machine, if it is connected. h Lift the scanner cover ( ) to release the lock. Gently push the scanner cover support down ( ) and close the scanner cover ( ) using both hands. 1 i Wrap the machine in the bag. 2 3 160 - Brother International MFC 495CW | Users Manual - English - Page 177
. Do not pack the used ink cartridges in the carton. Note If you are returning your machine to Brother as part of the Exchange Service, pack only the machine. Keep all separate parts and printed materials to use with your 'Exchange' machine. Troubleshooting and Routine Maintenance B k Close the - Brother International MFC 495CW | Users Manual - English - Page 178
to offer. Since your programming is done on the LCD, we have created step-by-step on-screen instructions to help you program your machine. All you need to do is follow the instructions as they guide you through the menu selections and programming options. Menu table C You can program your machine by - Brother International MFC 495CW | Users Manual - English - Page 179
in Bold with an asterisk. Menu ( ) C Level1 Level2 General Setup Mode Timer Level3 - Paper Type - Paper Size - Volume Ring Daylight - Options Off 0Sec 30Secs 1Min 2Mins* 5Mins Plain Paper* Inkjet Paper Brother BP71 Other Glossy Transparency Letter* Legal A4 A5 4"X6" Off Low Med* High - Brother International MFC 495CW | Users Manual - English - Page 180
Light* Med Dim Timer Dark Off 10Secs Wallpaper 20Secs 30Secs* 1* 2 3 4 Sleep Mode - 1Min 2Mins 3Mins 5Mins* 10Mins 30Mins 60Mins Fax Setup Receive Ring Delay 0 1 2 F/T Ring Time 3 4* 20Secs* 30Secs 40Secs 70Secs Easy Receive On* Off Remote Codes On* (l51, #51) Off Auto - Brother International MFC 495CW | Users Manual - English - Page 181
Print. Report Setting Transmission On On+Image Off* Initial setup functions 29 except receiving faxes. Distinctive Off* Set (On) Uses the Telephone 54 company's Distinctive Ring subscriber service to register the ring pattern with the machine. Caller ID (USA only) Area Code View or print - Brother International MFC 495CW | Users Manual - English - Page 182
Wired LAN Level3 TCP/IP Level4 BOOT Method IP Address Subnet Mask Gateway Node Name WINS Config WINS Server DNS Server APIPA See Network User's Guide on the CD-ROM. The factory settings are shown in Bold with an asterisk. Options Auto* Static RARP Descriptions Chooses the BOOT method that best - Brother International MFC 495CW | Users Manual - English - Page 183
. DNS Server (Primary) 000.000.000.000 (Secondary) 000.000.000.000 Specifies the IP address of the primary or secondary server. See Network User's Guide on the CD-ROM. The factory settings are shown in Bold with an asterisk. 167 - Brother International MFC 495CW | Users Manual - English - Page 184
- - See Network User's Guide on the CD-ROM. The factory settings are shown in Bold with an asterisk. Descriptions Automatically allocates the IP address from the link-local address range. You can configure your print server. You can easily configure your wireless network settings using the one - Brother International MFC 495CW | Users Manual - English - Page 185
suits your needs. External TAD Date&Time - Station ID - Manual - Fax: Name: Puts the date and time on the LCD and in headings of faxes you send. Set your name and fax number to appear on each page you fax. See Quick Setup Guide. Tone/Pulse - Tone* Choose the dialing mode. (Canada only - Brother International MFC 495CW | Users Manual - English - Page 186
Setup Reset (Continued) Level3 Network Options - Speed Dial&Fax - All Settings - Local Language - (USA only) English* Spanish Local Language - (Canada only) English* French The factory settings are shown in Bold with an asterisk. Descriptions Resets the print See Quick Setup Guide. 170 - Brother International MFC 495CW | Users Manual - English - Page 187
Start). Set Speed Dial - Numerical Order - You can store Speed Dial 64 numbers, so you can dial by pressing only a few keys (and Start). Setup Groups - - Sets up a Group number for 69 Broadcasting. Outgoing Call Send a fax - Add to Speed Dial Delete - You can choose a number 65 from - Brother International MFC 495CW | Users Manual - English - Page 188
Level1 Polling RX Level2 - Overseas Mode - Glass ScanSize - Set New Default - Level3 - - - - Options On Off* On Off* Letter* A4 - Factory Reset - - - The factory settings are shown in Bold with an asterisk. Descriptions Sets up your machine to poll another fax machine. Page 75 If you - Brother International MFC 495CW | Users Manual - English - Page 189
Option3 Descriptions Page Scan to E-mail - Scan to Image - - - You can scan a black & white See or a color document into your Software E-mail application. User's C - - You can scan a color picture Guide into your graphics on the application. CD-ROM. Scan to OCR - - - You can - Brother International MFC 495CW | Users Manual - English - Page 190
adjust 79 the size automatically to the paper size you set. - You can enter an 79 enlargement or reduction ratio. Plain Paper* Inkjet Paper Brother BP71 Choose the paper type that 83 matches the paper in the tray. Other Glossy Transparency Letter* Legal A4 Choose the paper size that 84 - Brother International MFC 495CW | Users Manual - English - Page 191
Menu and Features Level1 Level2 Level3 Options Descriptions Page Ink Save Mode - - On You can save some ink. 83 Stack/Sort - Page Layout - - Off(1 in 1)* 2 in 1 (P) Off* Stack* Sort - You can choose to stack or 82 sort multiple copies. C You can make N in 1 - Brother International MFC 495CW | Users Manual - English - Page 192
COPY Position A B C D E* F G H I Size Pattern Small Medium* Angle Large -90° -45°* 0° 45° 90° Transparency -2 -1 0* +1 +2 Color Red Orange Yellow Blue Green Purple Black* Apply - The factory settings are shown in Bold with an asterisk. Descriptions Uses a template to - Brother International MFC 495CW | Users Manual - English - Page 193
Option1 Media Scan Menu and Features Option2 (Select image from media) Option3 Position Option4 A B C D Descriptions Page Places a logo or text into 85 your document as a Watermark using an image from removable media. C E* F G H I Pattern Size Small Medium* Angle Large -90° -45°* - Brother International MFC 495CW | Users Manual - English - Page 194
94 page. 5 Images/Line Paper Type Plain Paper* Inkjet Paper Brother BP71 Paper Size Other Glossy Letter* Print Photos - - Enhance Photos Auto Correct - Enhance SkinTone A4 See the print settings in the following table. You can print an individual 94 image. You can adjust your photos 95 - Brother International MFC 495CW | Users Manual - English - Page 195
Option2 Option3 Option4 Descriptions Page Print Quality Normal - - Choose the print quality. 102 (Does not appear Photo* when DPOF Print C is chosen.) Paper Type Plain Paper - - Choose the paper type. 102 Inkjet Paper Brother BP71 Paper Size Other Glossy* 4"x 6"* 5"x 7" Letter - Brother International MFC 495CW | Users Manual - English - Page 196
103 Enhances the detail of the image. Adjusts the total amount of color in the image. Crops the image around the 104 margin to fit the paper size or print size. Turn this feature off if you want to print whole images or prevent unwanted cropping. Expands the printable area 104 to fit - Brother International MFC 495CW | Users Manual - English - Page 197
an asterisk. Ink ( ) Level1 Test Print Cleaning Ink Volume Level2 Level3 Options Descriptions - - Print Quality Lets you check the print Alignment quality or alignment. - - Black Lets you clean the print Color head. All - - - Lets you check the available ink volume. The - Brother International MFC 495CW | Users Manual - English - Page 198
Station ID, you may need to enter text into the machine. Most dial pad keys have three or four letters printed on keys. The keys for 0, # and l do not have printed letters because they are used for special characters. Press the appropriate dial pad key the number of times shown in this - Brother International MFC 495CW | Users Manual - English - Page 199
D Specifications D General Printer Type Inkjet Print Method Black: Piezo with 94 × 1 nozzle Color: Piezo with 94 × 3 nozzles Memory Capacity 40 MB LCD (liquid crystal display) Wide 3.3 in. (83.8 mm) Color LCD 1 Power Source AC 100 to 120 V 50/60 Hz Power Consumption Off: Average 0.5 - Brother International MFC 495CW | Users Manual - English - Page 200
: Up to 20 sheets Up to 50 sheets of 20 lb (80 g/m2) plain paper (face up print delivery to the output paper tray) 1 1 For glossy photo paper or transparencies, we recommend removing printed pages from the output paper tray immediately after they exit the machine to avoid smudging. 2 Use only - Brother International MFC 495CW | Users Manual - English - Page 201
Modem Speed Document Size Scanning Width Printing Width Gray Scale Polling Types Contrast Control line/mm) (Black) 196 line/in. (7.7 line/mm) (Color) Fine 196 line/in. (7.7 line/mm) (Black/Color) Photo 196 line/in. (7.7 line/mm) (Black) Superfine 392 line/in. (15.4 line/mm) (Black) 100 stations - Brother International MFC 495CW | Users Manual - English - Page 202
1 Black & White only 2 'Pages' refers to the 'Brother Standard Chart No. 1' (a typical business letter, Standard resolution, MMR code). Specifications and printed materials are subject to change without prior notice. 3 'Pages' refers to the 'ITU-T Test Chart #1' (a typical business letter, Standard - Brother International MFC 495CW | Users Manual - English - Page 203
Copy Color/Black Document Size Multiple Copies Enlarge/Reduce Resolution Ink Save Mode Specifications Yes/Yes ADF Width % to 400% (in increments of 1%) (Black) „ Scans up to 1200 × 1200 dpi „ Prints up to 1200 × 1200 dpi (Color) „ Scans up to 600 × 1200 dpi „ Prints up to 600 × 1200 dpi Yes D D - Brother International MFC 495CW | Users Manual - English - Page 204
Center® D Compatible Media 1 CompactFlash® (4 MB - 16 GB) (Type I only) (Microdrive™ is not compatible) (Compact I/O cards such as Compact LAN card and Compact Modem card are not supported Photo Print: JPEG 6 Scan to Media: JPEG, PDF (Color) Color Enhancement True2Life® TIFF, PDF (Black) Photo - Brother International MFC 495CW | Users Manual - English - Page 205
PictBridge Compatibility Interface Specifications D Supports the Camera & Imaging Products Association PictBridge standard CIPA DC-001. VIsit http://www.cipa.jp/pictbridge for more information. USB direct interface D 189 - Brother International MFC 495CW | Users Manual - English - Page 206
Scanner D Color/Black TWAIN Compliant WIA Compliant Color Depth Resolution Document Size Scanning 256 levels Yes 1 For the latest driver updates for the Mac OS X you are using, visit us at http://solutions.brother.com. 2 Windows® XP in this User's Guide includes Windows® XP Home Edition, Windows® - Brother International MFC 495CW | Users Manual - English - Page 207
Windows Server® 2008 1 driver supporting Brother D Native Compression mode Mac OS X 10.3.9 - 10.4.x - 10.5.x 2: Brother Ink Driver Up to 1200 × 6000 dpi 1200 × 2400 dpi 1200 × 1200 dpi 600 × 1200 dpi 600 × 600 dpi 600 × 300 dpi 600 × 150 dpi (Color) 450 × 150 dpi (Black & White) 8.26 in - Brother International MFC 495CW | Users Manual - English - Page 208
or a wireless Peer-to-Peer connection in Ad-hoc Mode. 1 Your machine has a USB 2.0 Hi-speed interface. The machine can also be connected to a computer that has a USB 1.1 interface. 2 Third party USB ports are not supported. 3 See Network (LAN) on page 195 and the Network User's Guide for detailed - Brother International MFC 495CW | Users Manual - English - Page 209
OPERATING SYSTEMS AND SOFTWARE FUNCTIONS Computer Platform & Operating System Version Supported PC Software Functions PC Interface Processor Minimum Speed Hard Disk Space to install Minimum Recommended RAM RAM For For Drivers Applications Windows® Windows® 2000 Printing, USB, Operating - Brother International MFC 495CW | Users Manual - English - Page 210
Consumable items D Ink Service Life of Ink Cartridge Replacement Consumables The machine uses individual Black, Yellow, Cyan and Magenta ink cartridges that are separate from the print head assembly. Starter ink cartridges are in the box. The first time you install the ink cartridges the machine - Brother International MFC 495CW | Users Manual - English - Page 211
Specifications Network (LAN) D LAN Support for You can connect your machine to a network for Network Printing, Network Scanning, PC Fax Send, and access photos from PhotoCapture Center® 1. Also included is Brother BRAdmin Light 2 Network Management software. Windows® 2000 Professional/Windows - Brother International MFC 495CW | Users Manual - English - Page 212
network and security settings. See the user's guide for your wireless LAN router/access point for instructions on how to access one-push mode. 1 Push Button Configuration Note Access point/routers that support SecureEasySetup™, Wi-Fi Protected Setup or AOSS™ have the symbols shown below. 196 - Brother International MFC 495CW | Users Manual - English - Page 213
prints a copy of every fax that is received and stored in memory.This is a safety feature so you will not lose messages during a power failure. Batch Transmission (Black service purchased from the telephone company that gives you another telephone number on an existing telephone line. The Brother - Brother International MFC 495CW | Users Manual - English - Page 214
when you do not have the User's Guide with you. Innobella™ Innobella™ is a range of genuine consumables offered by Brother. For best quality results Brother recommends Innobella™ Ink and Paper. Journal Period The pre-programmed time period between automatically printed Fax Journal Reports. You can - Brother International MFC 495CW | Users Manual - English - Page 215
software Center® Allows you to print digital photos from your digital camera at high resolution for photo quality printing E You can check which jobs are black & white or color document into a memory card or USB Flash memory drive. Black & white images can be in TIFF or PDF file format and color - Brother International MFC 495CW | Users Manual - English - Page 216
You must press (Speed Dial), the two digit code, and Black Start or Color Start to start the dialing process. Standard resolution 203 × 97 (B&W) 392 × 203 dpi. Best for very small print and line art. TAD (telephone answering device) You can connect an external device or answering machine to the EXT. - Brother International MFC 495CW | Users Manual - English - Page 217
Software User's Guide on the CD-ROM. Automatic fax receive 40 Easy Receive 44 B Broadcasting 34 setting up Groups for 69 Brother accessories and supplies ii Brother numbers i CreativeCenter 5 Customer Service i FAQs (frequently asked questions) ......... i product support i service centers - Brother International MFC 495CW | Users Manual - English - Page 218
Comm. Error 141 Ink Low 142 No Cartridge 142 No Paper Fed 143 Not Registered 64, 143 Out of Memory 143 while scanning a document 87 Unable to Clean 144 Unable to Init 144 Unable to Print 144 Unable to Scan 144 Extension telephone, using 63 External telephone, connecting 62 F Fax codes - Brother International MFC 495CW | Users Manual - English - Page 219
ink cartridges 151 F Manual dialing 64 receive 40 transmission 39 Memory Security 76 Memory Storage 162 Menu Table 162 Mode, entering Copy 78 Fax 32 Photo Capture 6, 93 Scan 6, 105 Timer 24 Multi-line connections (PBX 61 N Network Printing See Network User's Guide - Brother International MFC 495CW | Users Manual - English - Page 220
Help in Presto! PageManager application. Print checking alignment 157 checking quality 156 difficulties 129, 132 drivers 191 fax from memory 49 printable area 16 report 73 resolution 191 specifications 191 Printing on small paper 15 See Software User's Guide on the CD-ROM. Programming your - Brother International MFC 495CW | Users Manual - English - Page 221
, 19, 20, 184 Troubleshooting 129 checking ink volume 157 document jam 147 error messages on LCD 140 if you are having difficulty copying 136 incoming calls 135 Network 138 phone line or connections 132 PhotoCapture Center 137 printing 129 printing received faxes 132 receiving - Brother International MFC 495CW | Users Manual - English - Page 222
V Voice Mail 53 Volume, setting beeper 26 ring 26 speaker 27 W Warranties iii Canada vi Notice-Disclaimer iii USA iv Windows® See Software User's Guide on the CD-ROM. Wireless Network See Quick Setup Guide and Network User's Guide on the CD-ROM. World Wide Web i 206 - Brother International MFC 495CW | Users Manual - English - Page 223
applicable Industry Canada technical specifications. NOTICE The Ringer Equivalence Number is an indication of the maximum number of devices allowed to be connected to a telephone interface. The termination on an interface may consist of any combination of devices subject only to the requirement that - Brother International MFC 495CW | Users Manual - English - Page 224
the World Wide Web http://www.brother.com These machines are made for use in the USA and Canada only. We cannot recommend using them overseas because it may violate the Telecommunications Regulations of that country and the power requirements of your multi-function center may not be compatible with
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USER’S GUIDE
MFC-495CW
Version 0
USA/CAN