Brother International MFC-7860DW Users Manual - English - Page 81
Stop/Exit, Start, Error Message, Cause, Action, Cover is Open, Disconnected, Document Jam - troubleshooting
UPC - 012502627029
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Page 81 highlights
Troubleshooting Error Message Cause Action Cover is Open The front cover is not completely Close the front cover of the machine. closed. Cover is Open The ADF cover is not completely Close the ADF cover of the machine. closed. The ADF is open while loading a Close the ADF cover of the machine, then document. press Stop/Exit. Cover is Open The fuser cover is not completely closed or paper was jammed in the back of the machine when you turned on the power. Close the fuser cover of the machine. Make sure paper is not jammed inside the back of the machine, and then close the fuser cover and press Start. Disconnected The other person or other Try to send or receive again. person's fax machine stopped the call. Document Jam The document was not inserted or fed properly, or the document scanned from the ADF was too long. See Document is jammed in the top of the ADF unit on page 70 or Using the automatic document feeder (ADF) on page 22. DR Mode in Use Drum Error The machine is set to Distinctive Ring mode. You cannot change the Receive Mode from Manual to another mode. The corona wire on the drum unit needs to be cleaned. Set Distinctive Ring to Off. (See Turning off Distinctive Ring on page 34.) Clean the corona wire on the drum unit. (See Cleaning the corona wire on page 58.) Drum Stop It is time to replace the drum unit. Replace the drum unit. (See Replacing the drum unit on page 59.) Duplex Disabled The duplex tray is removed or is Carefully put the duplex tray into the not properly installed. machine until it clicks into place. The back of the machine is not closed completely. Close the back cover of the machine. EL Error Fuser Error The machine has a mechanical Open the front cover and close it again. problem. B The temperature of the fuser unit (For MFC-7360N and MFC-7460DN ) does not rise to a specified Received fax messages still in memory will temperature within the specified be lost when the machine is turned off. See time. Transferring your faxes or Fax Journal The fuser unit is too hot. report on page 69 before disconnecting the machine so you will not lose any important messages. Then, turn the power switch off, wait a few seconds, and then turn it on again. Leave the machine for 15 minutes with the power on. (For MFC-7860DW) Turn the power switch off, wait a few seconds, and then turn it on again. Leave the machine for 15 minutes with the power on. 65