Brother International MFC-8710DW Network User's Guide - English - Page 153
The Brother machine is not found on the network even after successful installation.
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Troubleshooting The Brother machine is not found on the network during the MFL-Pro Suite installation. (continued) Question Are there any obstructions (walls or furniture, for example) between your machine and the WLAN access point/router? Is there a wireless computer, Bluetooth supported device, microwave oven or digital cordless phone near the Brother machine or the WLAN access point/router? Interface wireless wireless Solution Move your Brother machine to an obstruction-free area, or closer to the WLAN access point/router. Move all the devices away from the Brother machine or WLAN access point/router. The Brother machine cannot print or scan over the network. The Brother machine is not found on the network even after successful installation. Question Interface Solution Are you using security software? wired/ See I'm using security software. uu page 148. wireless Is your Brother machine wired/ Confirm the IP address and the Subnet Mask assigned with an available wireless IP address? Verify that both the IP addresses and Subnet Masks of your computer 9 and the Brother machine are correct and located on the same network. For more information on how to verify the IP address and the Subnet Mask, ask the network administrator or visit the Brother Solutions Center at http://solutions.brother.com/. (Windows®) Confirm the IP address and the Subnet Mask using the Network Connection Repair Tool. Use the Network Connection Repair Tool to fix the Brother machine's network settings. It will assign the correct IP address and the Subnet Mask. To use the Network Connection Repair Tool, ask the network administrator for the details and then follow the steps below: Note • (Windows® XP/XP Professional x64 Edition/Windows Vista®/Windows® 7) You must log on with Administrator rights. • Make sure that the Brother machine is turned on and is connected to the same network as your computer. 146