Brother International MFC 9600 Users Manual - English - Page 176

Error Messages Error Message Cause Action CHANGE DRUM SOON CHECK PAPER CHECK PAPER #1 CHECK PAPER #2 CHECK CASSETTE CHECK SCAN LOCK COMM. ERROR CONNECTION FAIL COOLING DOWN COVER OPEN DISCONNECTED The drum unit is near the end of its life. The drum counter was not reset. Use the drum unit until you have a print quality problem; then replace the drum unit with a new one. 1. Open the front cover and press Clear . 2. Press 1 to reset. The machine is out of paper or paper is not properly loaded in the paper cassette. Refill the paper or remove the paper and load it again. MFC cassette cover is open or MFC cassette is not installed properly. Close cassette cover or install cassette properly. The scanner lock is locked. Release the scanner lock lever and press Stop . If you see MACHINE ERROR AF (or AE), stop operation and call Customer Service for assistance: USA: 1-800-284-4329 From within Canada: 1-800-853-6660 From within Montreal: 1-514-685-6464 Poor phone line quality caused communication error. Try the call again. If problem continues, call Telephone Company to check your phone line. You tried to poll a fax machine that is not in Polled Waiting mode. Verify the other party's polling setup. The temperature of the drum You must wait 20 minutes for unit or toner cartridge is too it to cool. hot. The machine will pause its current print job and go into cooling down mode. During the cooling down mode, you will hear the cooling fan running while the display on the machine shows COOLING DOWN. The front cover was not completely closed. Close the front cover for the drum unit. The other party or other party's fax machine terminated the call. Try to transmit or receive again. 22 - 2 TROUBLESHOOTING AND ROUTINE MAINTENANCE