Canon 9540A003 Digital Video Software (Macintosh) Ver.13 Instruction Manual - Page 58

Troubleshooting

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Troubleshooting Connection ? Camcorder is not recognized when connected to the computer. ➜ Computer does not support the USB interface. The USB interface is not supported for computer not in compliance with the following requirements. Acquire the necessary system to use the USB interface. Requirements: Genuine Apple Computer brand computer with a built-in USB interface. ➜ There is no memory card in the camcorder. Insert a memory card into the camcorder. ➜ The camcorder is not set to the correct mode. Turn the POWER switch to PLAY (VCR) and move the TAPE/CARD switch to CARD. ➜ Camcorder is not correctly connected to the computer. Read Connecting the Camcorder to a Computer ( 14) and check the connection. Ensure that you are using the correct cable and that its connectors are in good shape. ➜ If you are experiencing operational problems, detach the USB cable from the camcorder and computer and terminate the connection. Restart the computer and then reconnect the camcorder. 58

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58
Connection
?
Camcorder is not recognized when connected to the
computer.
➜
Computer does not support the USB interface.
The USB interface is not supported for computer not in compliance with the
following requirements. Acquire the necessary system to use the USB
interface.
Requirements: Genuine Apple Computer brand computer with a built-in USB
interface.
➜
There is no memory card in the camcorder.
Insert a memory card into the camcorder.
➜
The camcorder is not set to the correct mode.
Turn the POWER switch to PLAY (VCR) and move the TAPE/CARD switch to
CARD.
➜
Camcorder is not correctly connected to the computer.
Read
Connecting the Camcorder to a Computer
(
14) and check the
connection.
Ensure that you are using the correct cable and that its connectors are in
good shape.
➜
If you are experiencing operational problems, detach the USB cable
from the camcorder and computer and terminate the connection.
Restart the computer and then reconnect the camcorder.
Troubleshooting