Canon BJC-3000 Series User Manual - Page 341

Printout Is Unsatisfactory Macintosh 1 When using Manual for printing, click the Details button in the Printer Properties dialog box. 2 In the color panel, use the Intensity slide bar to change the print density setting. I Printed surface scratched The print side of the paper is scratched and stained. CHECK 1 ARE YOU PRINTING ON THICK PAPER? If you print on thick paper, the print head may scratch the printed surface of the page. If you experience difficulty when printing on thick paper, clean the print head. Cleaning the Print Head CHECK 2 IS THE PAPER THICKNESS LEVER SET CORRECTLY? When you use thick paper such as envelopes, or Artist Canvas, set the Paper Thickness Lever to the Down position. If the printed surface is scratched or stained on plain paper, it is also helpful to set the Paper Thickness Lever to the Down position. Troubleshooting 341