Canon Color imageCLASS MF8280Cw Basic Guide - Page 106
Resolve an Error Code
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Resolve an Error Code If an error occurs, a report that contains a three-digit error code is printed. Locate the error code in the table and follow the recommended actions to resolve the problem. Error code For more details about other error codes, see [Troubleshooting] [When an Error Code Appears] in the e-Manual. Error Code #001 #003 #005 #012 #018 #022 #037 #099 #995 Cause Action A document jams in the feeder. Remove the jammed document. Transmission failed due to the high volume of data. When sending a fax: • Reduce the scanning resolution, and try to send the document again. When receiving a fax: • Reduce the scanning resolution or ask the sender to divide the document before sending it again. A fax recipient did not respond within 35 seconds. Repeat the sending procedure from the beginning. Additionally, ask the recipient to check the fax machine. When making an overseas call, add a pause to the fax number. The recipient's machine has run out of paper. Ask the recipient to ensure that paper is loaded in their machine. You cannot send a fax because the line is busy or disconnected. No pause was added to the fax number when attempting an international fax transmission. Sending faxes from a computer is restricted. A fax could not be forwarded because the specified destination was deleted from the Address Book. The machine's memory is full. Printing, sending, or receiving was canceled. A document waiting to be sent has been canceled by a user. Wait a moment, and then try again. If you are still unable to send the document, ask the recipient to verify that the fax machine is ready to receive a fax. Add a pause after the country code or in front of the fax number, and then redial the number. The restriction needs to be canceled. Contact your administrator for more information. For details, see [Security] [Restricting the Machine's Functions] [Restricting Access to Address Book and Sending Functions] [Prohibiting PC Faxing] in the e-Manual. Register the forwarding destination again, and check the fax forwarding settings. For details, see [Basic Operations] [Registering in the Address Book] or [Faxing] [Sending and Receiving Faxes According to Your Purposes] [Forwarding Received Faxes] in the e-Manual. Print, send, or delete any documents stored in memory. Print, send, or receive documents again as necessary. Try to send the document again. 106