Canon PowerShot G5 Software Starter Guide DC SD Ver.13 - Page 120

Close the [System Properties] window.

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114 Troubleshooting 3. Click the symbol beside the [Other devices] and/or [Imaging devices] category. Your camera model name or [Canon Camera] will display in these categories if it is being recognized as an "other" device. There are other potential reasons for the problem if the "Other devices" or "Imaging devices" categories do not appear or your camera model name or [Canon Camera] does not appear. Proceed to Step 6, temporarily quit the procedures and investigate the other potential causes. 4. Select your camera model name or [Canon Camera], right-click and select [Delete]. 5. Click [OK] in the confirmation dialog. Delete all instances of your camera model name or [Canon Camera] if it appears in one or more places in the [Other devices] or [Imaging devices] categories. 6. Close the [System Properties] window. Step 7 and above are not required for Windows XP. < Delete the setup information files> 7. Double-click the [My Computer] icon on the desktop, followed by the [C:] drive, [Winnt] folder and [Inf] folder.

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Troubleshooting
114
3. Click the
symbol beside the [Other devices] and/or [Imaging devices]
category. Your camera model name or [Canon Camera] will display in
these categories if it is being recognized as an “other” device.
4. Select your camera model name or [Canon Camera], right-click and
select [Delete].
5. Click [OK] in the confirmation dialog.
Delete all instances of your camera model name or [Canon Camera] if it
appears in one or more places in the [Other devices] or [Imaging devices]
categories.
6. Close the [System Properties] window.
< Delete the setup information files>
7. Double-click the [My Computer] icon on the desktop, followed by the
[C:] drive, [Winnt] folder and [Inf] folder.
There are other potential reasons for the problem if the
“Other devices” or “Imaging devices” categories do not
appear or your camera model name or [Canon Camera] does
not appear. Proceed to Step 6, temporarily quit the
procedures and investigate the other potential causes.
Step 7 and above are not required for Windows XP.