Canon S400 User Manual - Page 345
Check 5, port box, the printer port is set to the USB port.
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Check 5 Check 6 An Error Message Appears IS THE PRINTER DRIVER INSTALLED CORRECTLY? There may be a problem with the printer driver. Uninstall the printer driver and install it again. Uninstalling the BJ Printer Driver See the Quick Start Guide for details on installing the printer driver. IS THE PRINTER PORT SETTING IDENTICAL TO THE INTERFACE YOU ARE USING? If the printer port setting is not identical to the interface connected to the printer, an error message appears. To check the printer port setting, open the Printer Properties dialog box and click the Details tab. • If LPT1 is displayed in the "Print to the following port" box, the printer port is set to the parallel port. • If USBPRN nn (nn: numerals) is displayed in the "Print to the following port" box, the printer port is set to the USB port. If the printer port setting does not match the interface connected to the printer, shut down Windows and turn the printer off. Then connect the printer using the correct interface specified in the printer driver, or install the correct printer driver that matches the connected interface. Troubleshooting 345