Canon W8200 User Guide

Canon W8200 - imagePROGRAF Color Inkjet Printer Manual

Canon W8200 manual content summary:

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    . If any error or omission is found, contact us directly or an authorized Canon representative. • Canon is not responsible for any damages, direct or indirect, arising from or related to the use of this printer. Trademarks • Canon and the Canon logo are trademarks of Canon Inc. • Microsoft®, Windows
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    one for dye ink and one for pigment ink. Both systems are described in this Guide. Read them as required to achieve maximum performance with the W8200 printer. When you open the package ... Ð Mount the User Manuals CD-ROM in your computer's CDROM drive, then open the CD-ROM window in "My Computer
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    of this printer, important information is provided under the headings listed below. Before you use this guide, make sure that you understand what these headings mean and remember the important information described under these headings. Warning z Failure to follow these instructions could result
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    as "Windows 95" • Microsoft® Windows® XP is abbreviated as "Windows XP" • Microsoft® Windows® 2000 is abbreviated as "Windows 2000" • Microsoft® Windows NT® is abbreviated as "Windows NT" • Microsoft® Windows® is abbreviated as "Windows" • The term "GARO", used in the name of this printer driver, is
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    Canon Large Format Printer, Model K90029 IEEE1394 Expansion Board EB-01, Model K90023 Hi-Speed USB Board EB-02, Model K90035 This device complies with Part the instructions, may Part 15 of FCC Rules. Do not make any changes or modifications to the equipment unless otherwise specified in the manual
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    radio noise emissions from digital apparatus as set out in the interference-causing equipment standard ENERGY STAR® Program As an ENERGY STAR® Partner, Canon Inc. has determined that this product meets the ENERGY such as computers, monitors, printers, facsimiles, and copiers. Their standards and
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    to the cord by pulling on it, and never place a heavy object on the power cord. z To avoid a fire or serious electrical shock, connect the printer power cord to an independent power source that is not shared by other equipment or appliances. z To avoid a fire or serious electrical shock, never knot
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    printer and call for service. TCleaning the Printer z Use only a damp, clean cloth to clean the surfaces of the printer. The electrical contacts inside the printer To ensure normal operation of the printer and avoid possible damage, never install the printer near large office equipment or any other
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    printer to cool. TPrinthead and Ink Tanks z Store the ink tanks out of the reach of small children. If a child accidentally ingests ink from an ink tank, contact a physician immediately. z To avoid staining clothing or your work area with spilled ink, never shake or drop the printhead or an ink tank
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    press the Power button immediately to switch the printer off then unplug the printer power cord from the power supply. Call for service and do not use the printer until it has been checked by a qualified service technician. z Connect the interface cable correctly. To avoid damage, before connection
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    Part Names 1-2 Printer Main Unit 1-2 Media Take-up Unit (option 1-8 Switching the Printer On and Off 1-9 Switching the Printer On 1-9 Switching the Printer Off 1-10 Setting the Printer Online and Offline 1-11 Setting the Printer Online 1-11 Setting the Printer Offline 1-12 Chapter 2 Print
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    Making Settings 5-8 Menu Settings Summary Tables 5-10 Main Menu 5-10 Chapter 6 Maintenance Replacing Ink Tanks 6-2 When to Replace an Ink Tank 6-2 Handling Ink Tank Precautions 6-3 Replacing an Ink Tank 6-4 Caution About Using Refilled Ink Tanks for This Printer 6-8 Switching Off Ink Level
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    the Cutter Blade 7-42 Chapter 8 Other Important Information Options 8-2 Media Take-up Unit 8-2 USB 2.0 Expansion Board 8-2 IEEE1394 Expansion Board 8-3 Roll Holder Sets 8-3 Consumables 8-4 Print Media 8-4 Ink Tanks 8-5 Printhead 8-5 Cutter Blade 8-6 Updating the Firmware 8-7 xii
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    Confirming the Firmware Version 8-7 Uninstalling the Software 8-8 Deleting Old USB/IEEE1394 Printer Drivers 8-8 Uninstalling the Printer Driver 8-10 Uninstalling GARO Status Monitor 8-11 Uninstalling an LPR Port 8-11 Uninstalling the GARO Device Setup Utility 8-12 Specifications 8-13 Index
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    xiv
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    1 Before Using the Printer This section describes printer parts and procedures you should know before you use the printer.
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    a Upper cover Open to install the printhead or to remove paper jams inside the printer. (Æ P.6-21, P.7-22) b Left cover Open to replace the mist filter. (Æ Filter Instructions provided with filter) c Tray Used to feed cut sheets and to receive printed output from the printer. Open to load roll media
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    may be unlocked automatically by selecting "Rep. Ink Tank" from the MAIN MENU on the printer operation panel. i Lift handles Grasp the handles provided on the left and right side to lift or move the printer. j Roll media window Allows you to visually check the amount of media remaining on the roll
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    b c d a Guide rail An important part for the movement of the carriage. b Carriage rail Provides the path for the carriage as it moves from side to side. c Paper restraint Required for media and paper output in the paper path. d Platen Supports the paper from below while the printhead moves from side
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    in place. Open to install the printhead. (Æ Setup Guide) c Printhead Equipped with the nozzles that supply the inks for printing. This important part is not installed before shipping, so you must install it before you can use the printer. (Æ Setup Guide) d Printhead lock lever This lever locks and
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    roll holder. c Tray open lever Pull on this lever to unlock the roll media tray so you can draw it out of the printer. d Roll holder Used when loading roll media in the printer. e Paper guide An important part in the media feed path. When loading roll media, pass the sheet between the paper
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    PM Ink Tank Cover k M Ink Tank Cover l Y Ink Tank Cover The ink tank covers protect the tanks and lock them in place. To replace an ink tank, on the operation panel select "Rep. Ink Tank" from the MAIN MENU to release the right cover. Open the right cover then raise the ink tank cover. Printer Part
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    . e Take-up switch Switches media take-up on and off when the take-up mode switch is set for manual. f Sensor unit Senses the presence of the print media. When the take-up mode switch is set for automatic and a sheet of media blocks this sensor, the take-up operation starts. 1-8 Before Using the
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    printer has not been set up completely, follow the procedures in the Setup Guide to complete the setup procedures before you execute the procedures below. Switching the Printer On Switch on the printer before you execute a print check the power cord connections at the printer and the power supply and
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    Power Cancel Enter Online If you see an error message displayed, follow the procedure to correct the problem, and make sure the print job has completed. If a print job is in progress, wait for the print job to complete before switching off the printer. 2 Press and hold down the Power button for
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    power. As soon as the printer receives print data, or if a button on the operation panel is pressed, the printer leaves the sleep mode. The printer requires about 5 seconds to return to full operation. Setting the Printer Online Follow this procedure to set the printer online. 1 Press the Online
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    set the printer offline. 1 Press the Online button. The Online lamp goes off. Paper Source Roll Media Cut Sheet Data Message Power Cancel Enter Online Note When the Online lamp goes off, the printer is offline. z Pressing the Online button repeatedly cycles the printer through three modes
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    2 Print Media You Can Use This chapter describes the types of print media that can be used and how to load each type.
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    before handling the media. Note z For more details about Canon print media, please refer to the instructions provided with each media package. Types of Print Media The types of paper and other print media are described below. Dye Ink Plain Paper Coated Paper Heavy Coated Paper Glossy Paper
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    finish to photographs. TProofing Paper Media used to achieve best results in color hues and gloss. Ideal for testing prints to confirm changed color or finishing settings. TBack Print Film The front side is glossy like a photograph and the reverse side is white, semi-transparent and slightly rough
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    . Use a pigment printer to print on the front printing on backlight film or synthetic paper in Standard mode, fine horizontal lines may appear in the image. When using either of these print media, in the printer driver be sure to set the Print Quality setting for High, or Highest. 2-4 Print
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    130 mm (5.1 in.), media core inside diameter of 2 inches, and 3 inches that can be used in this printer. Name ISO A0 ISO A1 ISO A3 ARCH 36" ARCH 30" ARCH 24" Non-Category 42" Non-Category 44 34 x 44 in.) 711.2 x 1016.0 mm (28 x 40 in.) 558.8 x 863.6 mm (22 x 34 in.) Print Media That Can Be Used 2-5
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    in.) 508.0 x 762.0 mm (20 x 30 in.) 762.0 x 1016.0 mm (30 x 40 in.) 1067 x 1524.0 mm (42 x 60 in.) 1118 x 1574.8 mm (44 x 62 in.) 2-6 Print Media You Can Use
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    in the printer driver, the top and bottom margins should be set for the minimum settings in order to maximize the print area. For more details, refer to the printer driver Help. Handling Print Media For details about handling and storing print media, please refer to the instructions provided with
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    a cool, dry location that is not exposed to direct sunlight. z To prevent jams, never open the roll media tray during printing. z If you switch the printer off with the roll media set, do not pull out the roll media tray. If you must open the roll media tray, open the upper cover, raise
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    Cancel Enter Online Loading the Roll Media Follow the procedure below to set the roll media in the roll media tray. If there are any in the printer, refer to "Print Media That Can Be Used". (Æ P.2-2) 1 Open the tray. "Open Roll Tray" is displayed. If the roll media is already set, then "Close
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    remove the holder stopper, pinch in the lever at the center then pull the holder stopper off. Remove any remaining paper from the roll. 2-10 Print Media You Can Use
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    is not exposed to direct sunlight. 5 Position the roll media to load as shown in the illustration, then insert the roll holder. Caution z Before setting the roll media, place it horizontally on a flat surface. Roll media is heavy so to avoid personal injury or damage to the roll, always carefully
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    of the roll media tray, then set the roll media in the tray. If the roll media has unrolled, turn the roll as you set it. Important z When holding the media on the print side, this could cause poor printing. 8 Push in the roll release lever to release the paper guide. 2-12 Print Media You Can Use
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    and right side of the leading edge, then insert it. Important z The bottom surface of the paper guide has a finish to prevent slipping. The roll media must pass over the top of the paper guide before it is inserted. 10 Pull out a sufficient amount of roll media to ensure that it is
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    11 While pressing down on the center of the roll media, turn the roll holder in the direction shown in the illustration below to remove all slack from the media. 12 While pressing down on the roll holder, pull the roll release lever forward to lock the paper guide. 2-14 Print Media You Can Use
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    by the arrows to roll the leading edge of the media as far as the paper guide. Turn the roll until approximately 1~2 mm of the leading edge of the roll media is visible below the paper guide. 1~2mm 14 Close the roll media tray. Push in the roll media tray completely. "Close
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    Paper Photo Semi-Glossy Paper Glossy Film Back Print Film Proofing Paper - Roll Media Type Setting Plain Paper Coated Paper Heavy Coated Glossy Paper Photo Glossy Photo Semi-Glos Glossy Film Back Print Film Proofing Paper Special 1 to 5 For Pigment Ink Media Name Heavy Coated Paper Photo Glossy
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    shipping a dye ink printer, the Media Type is set for "Plain Paper". z Before shipping a pigment ink printer, the Media Type is set for "Heavy Coated". z It is recommended that the special settings (1 to 5) be used when smudges and blots appear on the print density is too light while printing on one
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    Selecting the Roll Media Type After loading roll media in the printer, you must select the correct Roll Media Type setting on the operation panel. If the Roll Media Type setting does not match the roll media loaded in the printer, the print job cannot execute correctly from the computer. As soon as
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    so the cut sheet can be set for printing. After the cut sheet is printed, the printer automatically returns to the Roll Media selection for printing. Selecting the Cut Sheet Source Use the Paper Source button on the operation panel to set the printer for printing on cut sheets. 1 Press the Online
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    retracts to the standby position and the printer enters the cut sheet mode. Important z If the roll media is not to be used for a week or so, open the roll media tray and take up the roll media until it is cleared from the paper guide. Leaving the roll media at the standby
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    of cut sheets that can be loaded in the printer, refer to "Print Media That Can Be Used". (Æ P.2-2) 1 Open the upper cover. Important z To avoid soiling your hands or damaging the printer, never touch any part inside the printer unless instructed to do so. 2 Raise the paper release lever. Loading
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    (a) and the inner guide (b). b a When the cut sheet is inserted, the printer grabs it and holds it on the platen. Important z Set the cut sheet so it is straight and aligned with the right side of the platen. If the cut sheet is skewed, this will cause an error. If an error occurs, remove the
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    4 Lower the paper release lever. 5 Close the upper cover. "Cut Sheet Type" is displayed. Loading Cut Sheets 2-23
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    Heavy Coated The cut sheet starts to feed. If the printer detects no skew and there is no problem, then the printer enters the print standby mode. The table below lists the possible settings for the cut sheet type. For Dye Ink Media Name Plain Paper Coated Paper Heavy Coated Paper Glossy Paper
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    Note z Before shipping a dye ink printer, the Media Type is set for "Plain Paper". z Before shipping a pigment ink printer, the Media Type is set for "Heavy Coated". z It is recommended that the special settings (1 to 5) be used when smudges and blots appear on the print density is too light while
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    Select the Cut Sheet Type Whenever a cut sheet is set, the Cut Sheet Type setting must be set. This setting must be done correctly in order to execute the print job. 1 Press the Online button twice to display "MAIN MENU". Paper Source Roll Media Cut Sheet Data Message Power Cancel Enter
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    P.2-19) • Align the printhead. (Æ P.2-30) • Execute the print job. (Æ Chapter 3, "Printing from Windows", Chapter 4, "Printing from a Macintosh") • After completing the special print job, return the printhead height to its original setting and re-align the printhead. (Æ P.2-30) Important z When
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    to the center. 3 Open the upper cover. Important z To avoid soiling your hands or damaging the printer, never touch any part inside the printer unless instructed to do so. z If the printhead height adjustment lever is dirty, before continuing with this procedure, wring out a damp cloth and use it
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    the height of the printhead with the printhead height adjustment lever. For printing on film-base media, set the lever to the down position (a). For printing on paper, set the lever to the center(standard) position (b). For printing on thick paper, or on paper that wrinkles easily, set the lever to
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    adjusting the height of the printhead, use the operation panel to execute "Print Pattern A", then adjust the printhead alignment. (Æ "Aligning the Printhead" P.7-35) Re-adjusting Printhead Height After the print job is finished, especially before starting the next print with another type of media
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    setting on the MAIN MENU. However, if the Auto Cut setting in the printer driver is switched on, the media will be cut. Be sure to check this setting off before starting the print the ink has dried thoroughly. z When printing on thinly coated media or thin, weak media with a large amount of ink in
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    Settings for Using the Media Take-up Unit 1 Press the Online button twice to display "MAIN MENU". Paper Source Roll Media Cut Sheet Data Message Enter. Take-up Reel Enable The selection is prefixed with an equals sign (=), and the Media Take-up Unit is ready to use. 2-32 Print Media You Can Use
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    Loading Roll Media 1 On the Media Take-up Unit, set the take-up mode switch to "Manual". Manual Feed/Forward Auto 2 If the output stacker is installed, remove it from the stand. Store the output stacker where it will not interfere with the
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    lever is only partially locked, this could interfere with the operation of the Media Take-up Unit. z After pressing in firmly on the slide holder, check the core to make sure that it does not shake. Hold the media core and move it left and right. If there is a difference in
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    6 Press the Online button twice to display "MAIN MENU". Paper Source Roll Media Cut Sheet Data Message Power Cancel Enter Online 7 Press or to select "Auto Feed" then press . MAIN MENU Auto Feed 8 Press or to select "Yes" then press Enter. Auto Feed Yes The selection is prefixed with an
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    10 Taking care not to loosen the roll media, tape the left and right edges of the sheet to the media core. 11 Press to feed some slack into the roll media. 2-36 Print Media You Can Use
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    12 On the Media Take-up Unit, press and hold down the take-up switch until the slack disappears. Manual Feed/Forward Auto Important z Allow the media core to turn for more than two rotations. If the media is not taken up by at least
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    (a) + Yellow (d) z The weight roll (b, c, d) cannot be used other than the combinations above. 15 Gently set the weight roll on the roll media slack. Important z You must install the weight roll to avoid poor performance of sheet out of position on the media core. 2-38 Print Media You Can Use
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    the Online button to display "Online". Paper Source Roll Media Cut Sheet Data Message Power Cancel Enter Online 17 On the Media Take-up Unit, set the take-up mode switch to Auto. Manual Feed/Forward Auto The completes the installation of the Media Take-up Unit. You can now execute
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    you are about to remove, feed the roll media about one full turn of the roll. Paper Source Roll Media Cut Sheet Data Message Power Cancel Enter Online 3 On the Media Take-up Unit, set the take-up mode switch to "Manual". Manual Feed/Forward Auto 4 Remove the weight roll from inside the roll
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    Message Power Cancel Enter Online 6 Press or to display "Force Cutting" then press . MAIN MENU Force Cutting 7 While holding the trailing edge of the printed media, press or to display "Yes", then press Enter. Force Cutting Yes The roll media is cut. Important z You must hold the trailing edge
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    down the take-up switch to take up the media onto the roll. Manual Feed/Forward Auto Tape the edge of the roll if required. Important z Be careful not to damage the print surface of the media. 9 While supporting the printed media with your hand, press the slide holder release lever to the left
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    10 If the output stacker was in use, re-attach it to the stand. Disabling the Media Take-up Unit 1 Press the Online button twice to display "MAIN MENU". Paper Source Roll Media Cut Sheet Data Message Power Cancel Enter Online 2 Press or to display "Take-up Reel" then press . MAIN MENU Take
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    2-44 Print Media You Can Use
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    3 Printing from Windows This chapter describes the basic procedures for printing from Windows.
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    printer to temporarily pause during printing, resulting in poor print quality. Note z For more details about the printer driver, refer to the printer driver online Help. (ÆP.3-5) Print Procedure 1 In the software application, select Print from the File menu. The Print window opens. 3-2 Printing
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    before starting the job. If ink runs out during the print job, you may lose the print job data. To check the ink supply level, in the Windows drive click the Main tab, click the Status Monitor button, then view the Printer Information. However, if you reinstall an ink tank that is nearly out of
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    Data lamp goes off and you cannot cancel the print job, then use GARO Status Monitor to cancel the print job. 5 If the GARO Status Monitor is release it, then switch the printer power off and on. If you switch off the printer, all the print jobs received by the printer and currently in progress are
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    available to explain the functions and items of the printer driver. Opening Online Help 1 In the Printer Properties window, click the Help button. Note The Help window opens. z For more details about how to use the Help window, please refer to your operating system manual. Viewing Online Help 3-5
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    3-6 Printing from Windows
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    4 Printing from a Macintosh This chapter describes the basic procedures for printing from a Macintosh.
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    during data transfer, or cause the printer to temporarily pause during printing, resulting in poor print quality. Note z For more details about the printer driver, refer to the printer driver Help. (Æ P.4-13) Selecting the Printer TMac OS 8.6/9.x With Mac OS 8.6/9.x use the Chooser to select the
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    2 Click the GARO Printer Driver icon in the list on the left, then in the right list under Destination select the name of the selected printer. If the printer is connected to a network, make sure that the Active button for AppleTalk is clicked on. 3 Close the Chooser window and click the OK button
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    is switched off, or if the cable is disconnected, the name of the printer will not appear in the list. Be sure to check the status of the printer before starting a print job. An example using Mac OS X Ver. 10.2 is described here. The appearance and name of the icon is slightly different using
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    . Note z If the name of the printer is not displayed, check the printer connection cable, and make sure that the printer and network device are both switched on. 5 If you want to set the printer as the default, select the name of the printer in the Printer List, then select Make Default from the
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    the File menu. The Print window opens. 2 Check the Printer box and make sure that the name of the printer is displayed. On the Main panel select the settings for the Page, number of Copies, Media Type, Media Source, Print Quality, and other settings. If you are using Mac OS X, set the Copies&Pages
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    do not execute in the foreground. Canceling a Background Print Job With print jobs are printing in the background, you can check their status or cancel them at any time. Follow the procedures below to cancel a print job. TMac OS 8.6/9.x 1 In the GARO Printer Extra folder installed on the hard disk
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    from the File menu. The printer re-enters print mode and is ready for operation. Important z If the print job data has already been sent to the printer, the print job cannot be canceled. After canceling a print job, you should always select Resume Printing. With the print queue halted (the red mark
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    switches off, switch it on again. If you switch off the printer, all the print jobs received by the printer and currently in progress are erased completely. You will need to restart any job you need to print. TMac OS X An example using Mac OS X Ver. 10.2 is described here. The appearance and name of
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    the Utilities folder and open Print Center. 3 Select the name of the printer from the Printer List, then select Show Jobs from the Printers menu. The queue list for the printer is displayed. 4 Select the print job to cancel, then select Delete Job from the Jobs menu. The print job in progress is
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    cancel procedure. To open the GARO Printmonitor, in the Print Center of the Printer menu select Printer Settings. Select the print job to cancel, then click the Print Cancel button to cancel the print job. 5 If the Online lamp on the printer operation panel is flashing, indicating that the job is
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    for 1 second or more until the Online lamp goes off and release it, then after the printer switches off, switch it on again. If you switch off the printer, all the print jobs received by the printer and currently in progress are erased completely. You will need to restart any job you need to
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    in a PDF file to describe the functions and items of the printer driver. Opening Help 1 Mount the User Software CD-ROM into the CD-ROM drive, then open the PDF icon. For Mac OS 8.x/9.x open the W8200DRV89_Us file in the OS89 folder. For Mac OS X open the W8200DRVx_Us file in the OSX folder. Note
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    4-14 Printing from a Macintosh
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    5 Using the Operation Panel This chapter describes how to use the printer operation panel buttons and functions.
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    ink printer Online Dye Pigment ink printer Online Pigment Line 1: The first line of the display indicates the current status of the printer. Line 2: Dye or Pigment is displayed. This indicates the dye ink printer or pigment printer, respectively. TPrint Job Processing Printing... "Printing
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    item or value of the setting. A setting prefixed with an equals sign (=) indicates the current selection. TMessage Display Replace Y Tank Note When a device requires attention, the message lamp flashes and the printer stops. In such a case, you must correct the problem. When a message is displayed
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    Roll Media or Cut Sheet. However, with the Media Take-up Unit installed, this setting is fixed at Roll Media. b Cancel button Offline: Press and hold for over 0.5 seconds to cancel printing, ink drying, or head cleaning and eject the media. Pause: Press and hold for over 0.5 seconds to cancel
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    the menu operation mode and returns the printer online. However, if an error message is displayed, or if no media is loaded in the printer, the printer does not return online until the problem is corrected. Job processing: Puts the printer in the pause mode. The current print job pauses temporarily
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    on the operation panel. Flashing: A error has occurred. Off: The printer is operating normally, or the printer is switched off. e Online lamp On: The printer is online, or the printer is processing a print job. Flashing: Media is being loaded in the printer. Off: The printer is offline or pause or
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    Feed Force Cutting Head Cleaning Ink RAM Version Interface Error MAC Address Ext. Interface Language Nozzle Check Ink Check Off Status Print Nozzle Check Head Cleaning B Head Cleaning A EOP Timer IP Setting Sleep Timer Move Printer Adjust Printer Replace P. head CutDustReduct. Buzzer
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    the sleep timer as an example of how to make settings on the operation panel. B Paper Source Data Message Power C Roll Media Cut Sheet D = Cancel > ? @ A Enter Online E 1 Press the Power button (h) to switch the printer on. After a few seconds "Online" is displayed in the operation
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    (=). 6 Press the Online button (i) . "Online" is displayed. Paper Source Roll Media Cut Sheet Data Message Power Cancel Enter Online The Online lamp lights and the printer is ready to print. How to Perform Menu Settings 5-9
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    Film, Back Print Film, Proofing paper, Special 1~5 (Pigment ink printer) Heavy Coated*, Photo Glossy, Photo Semi-Glos, Syn. Paper, Adh. Syn. Paper, Back Light Film, Flame-Res. Cloth, Special 1~5 Selects the type setting for roll media. No*, Yes Sets the printer in the replace ink tank mode. 5-10
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    it enters the sleep mode. If set off, the printer never enters the sleep mode. Sets the printer in the replace printhead mode. On*, Off Adj. Setting A1 ~ A5 Adj. Setting B1 ~ B5 Adj. Setting C1 ~ C5 Adj. Setting D2 ~ D5 Adj. Setting E2 ~ E5 Automatically prints Print Pattern A after replacing the
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    Back Print Film U: Proofing paper V~Z: Special 1 ~5. (Pigment ink printer) L: Heavy Coated Paper M: Photo Glossy Paper N: Photo Semi-Glossy Paper P: Synthetic Paper (Non-Adhesive) Q: Synthetic Paper (Adhesive) S: Back Light Film T: Flame-Resistant Cloth V~Z: Special 1~5 Sets the printer to the mode
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    Ink Tank PM Ink Tank M Ink Tank Y Ink Tank English*, , Français, Deutsch, Italiano, Español Function When printing on roll media, prints a line at the cutting position in order to reduce the amount of dust and cut waste. This setting can be adjusted for each type of media. Sets the printer to check
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    RAM Interface Ext. Interface MAC Address Error Available Settings - - Function Prints a complete list of all printer settings. Prints the nozzle check pattern. Displays the amount of ink supply remaining. Displays the version numbers for the printer unit and the firmware. Displays the memory
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    6 Maintenance This chapter describes how to replace consumables and maintain the printer.
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    Replacing Ink Tanks A message in the printer driver screen or in the printer operation panel display warns you when the ink tank level in a tank so low that it is time to replace the ink tank. Of the six ink tanks, Yellow (Y), Magenta (M), Photo Magenta (PM), Cyan (C), Photo Cyan (PC), and Black
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    whether it is for dye ink or pigment ink before you install it. Installing the wrong ink tanks for the printhead will cause poor quality printing. z Do not break the seal of the protective packing on an ink tank until you are ready to install it in the printer. After breaking the seal, install
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    its seal is broken. Not using the ink tank within this time period could cause poor printing. z Never leave an ink tank removed from the printer for longer than one month. This could lead to ink clogging in the tank and poor printing. Replacing an Ink Tank Follow the procedure below to replace any
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    in the removed ink tank, be sure to cover the ink port (a) to prevent the ink from spilling and staining. a z Discard used ink tanks in compliance with local regulations regarding the disposal of such items 6 Remove the new ink tank from its protective cover. For a pigment ink tank, slowly rotate it
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    the ink tank into the ink tank holder. Y Important z Always make sure that the ink tank is set in the correct direction and that the color of the tank matches the slot. If the wrong color is inserted in a slot, the ink will mix incorrectly in the tubes and printhead, causing the printer to print
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    cover. Press in on the right cover until you hear it click and lock. Note The Online lamp lights and the printer is ready to print. z If any of the ink tanks are not installed, you will see the message "No X Ink Tank" displayed. Repeat the procedure from Step 1 and make sure that all of the
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    printing due to ink shortage. If you use such ink tanks, then the ink level detection function must be switched off. Printing with the ink level detection function switched off could damage the printer, especially the printhead, or could cause the printer to operate abnormally in other ways. Canon
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    Periodically clean the printer to ensure quality printing and to avoid problems. Always follow the safety guidelines below when cleaning the printer. Caution z To avoid personal injury from high voltage points, hot components, or moving parts inside the printer, always switch the printer off before
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    3 Dampen a clean cloth, wring it out completely, then use it to clean the printer exterior surfaces, tray, ventilation vent (a), and power cord plug. After cleaning, make sure that everything is free of dirt and paper dust, then use a clean,
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    is dirty, or at least once a month. You should check the platen and clean the platen and inside the printer after printing on small size media. 1 Press and hold the Power button your hands or damaging the printer, never touch any part inside the printer unless instructed to do so. Cleaning the
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    upper cover handle (a), entire platen area (b), tray (c), upper cover roller (d), guide rail (e) and paper release lever (f). a d e f b c Important poor printing, never use a dry cloth to wipe inside the upper cover. z When you clean the guide rail (e), wipe clean only the upper part of
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    6 Plug the power cord into the power source. Cleaning the Printer 6-13
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    Cleaning the Paper Restraint To achieve the best performance with this printer, use plain paper to clean the reverse side of the paper restraint when the print side or reverse side of the media is dirty, or at least once a month. Before starting this procedure, prepare some plain paper (or any media
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    3 Fold a sheet of plain paper (a) 2 or 3 times, then insert it from the back of the printer below the lower surface of the paper restraint (b), then use the paper to clean. Be sure to clean the entire surface of the paper restraint. a b 4
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    Cleaning the Carriage Rail To achieve the best performance with this printer, clean the carriage rail at least once a year or when the printhead is replaced. Use the rail cleaner provided with the printer to clean the carriage rail. z Rail cleaner Note z The white sponge on the rail cleaner takes
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    the right side of the carriage rail, then move the rail cleaner all the way to the left end of the carriage rail. Cleaning the Printer 6-17
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    the rail cleaner, wash out the white sponge, re-install in the rail cleaner, then store the rail cleaner in its protective case. If the printer is installed on the stand, place the rail cleaner in the storage compartment in the leg cover of the stand. 6-18 Maintenance
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    Replacing the Printhead Replace the printhead after two unsuccessful Printhead B cleanings do not restore high quality printing, or after calling a Help Desk or service center in response to a printer service call error and the service technician directs you to replace the printhead. Ink may spill
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    . • Remove printed and other media from the tray. • Clean the carriage rail and the paper restraint. (Æ P.6-14, P.6-16) • Replace the filters (Æ Instructions provided with the filters) • Execute "Replace P.head" on the printer operation panel. • After ink has drained from the printhead, remove it
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    . 6 Open the upper cover. Important z To avoid soiling your hands or damaging the printer, never touch any part inside the printer unless instructed to do so. z Check the carriage cover, printhead lock cover, and the printhead lock lever. If one or more of these items is dirty, clean them with
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    7 Raise the carriage cover and open it completely. 8 Pull the printhead lock lever completely forward to open it. 9 Raise the printhead lock cover completely to open it. 6-22 Maintenance
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    the printhead immediately after printing, allow the printhead to cool for a new minutes (the metal parts of the printhead become extremely hot during printing). To avoid minor burns, do not touch these metal parts when you remove the printhead. Important z To avoid damaging the printer, never
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    printhead and causing ink stains. z When handling the printhead, always hold it by the grips (a) on the left and right sides of the printhead. z To prevent damaging the printhead or poor printing facing the printer, insert the new printhead into the carriage. Handle the printhead carefully so
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    13 Lower the printhead lock cover toward you to lock the printhead in place. 14 Raise the printhead lock lever and push it in until you hear it catch. 15 Pull the carriage cover down and forward until you hear it catch. Replacing the Printhead 6-25
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    about 3.5 minutes for the dye ink printer and about 17 minutes for the pigment ink printer. When the processing is finished, Print Pattern A prints automatically. Now you should adjust the printhead. (Æ Chapter 7, "Aligning the Printhead", P.7-35) Important z Print Pattern A cannot execute if either
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    7 Troubleshooting This chapter describes how to solve problems with the printer.
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    list below, select the heading that best describes your problem, then go to the referenced page. Cannot print. Æ Printer Not Operating Correctly Æ P.7-3    Prints but displays error message. Æ    Message Is Displayed Æ P.7-13 Paper jam. Æ    Print job completes with unexpected
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    for service and request a new power cord. Printer Is On But Not Online Problem 1: Printhead is not installed. Solution: Install the printhead. (Æ Setup Guide) Problem 2: Ink tank(s) not installed. Solution: Confirm that all ink tanks are installed. (Æ Setup Guide) Problem 3: No print media loaded
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    printer. Problem 2: User Software CD-ROM is damaged. Solution: Call for service and request a new installer CD-ROM. You can also download the driver from the Canon Home Page (http://www.canon.com/). Problem 3: Windows operating system is unstable. Solution: If Windows displays a system error
  • Canon W8200 | User Guide - Page 137
    a location", then install the driver. Problem 3: The printer is connected to the LAN, but the LAN communication method is not detected automatically. Solution: On the back of the printer, set the DIP switches to the correct settings for the LAN in use. (Æ Setup Guide) Problem 4: The destination via
  • Canon W8200 | User Guide - Page 138
    select "Phase 2" for the AppleTalk protocol. Printing Does Not Start No error message is displayed. Problem 1: Printer is not selected as the destination for the print job. Solution: If you are using Windows or Mac OS X, make sure that the correct name of the printer is selected in the name box
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    selection is incorrect, cancel the print job, open the printer driver and select the correct setting for the print media loaded. (Æ P.3-4, P.4-7) Problem 6: Ink has run out, or the printhead nozzles are clogged. Solution: Print a nozzle check pattern and check the ink supply and the condition of
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    nozzles, If you determine that the printhead nozzles are clogged, clean the printhead. (Æ P.7-33) Problem 4: An ink tank has run out of ink. Solution: Check the ink tanks and replace any empty ink tanks. (Æ P.6-2) Problem 5: Printer is damaged. Solution: Call for service. 7-8 Troubleshooting
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    been used for more than 24 hours, execute Print Head Cleaning B. (Æ P.7-33) Ink Smeared Problem 1: Printing with high density ink on plain paper. Solution: Lower the Intensity setting (print density) in the printer driver. (Æ Printer Driver Help) Problem 2: The selected Media Type does not match
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    that are open and cancel other jobs that are executing. Fine horizontal lines appear in images printed on backlight film or synthetic paper. Problem 1: Standard is selected for Print Quality. Solution: In the printer driver, select High or Highest for Print Quality. 7-10 Troubleshooting
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    : Check the level of the ink in the tanks and replace a tank if it is nearly empty. (Æ P.6-2) Wrong colors are printing. Problem 1: The printer driver is not performing color adjustment. Solution: Use the printer driver to adjust the colors with the settings on the Color Settings of the Color Mode
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    , execute "Nozzle Check". If each color is notprinting correctly, on the printer operation panel execute "Head Cleaning B". (Æ P.7-31, P.7-33) Image Color Borders Printing Dark Problem 1: Ink is clogged in a nozzle. Solution: Open the printer driver, click the Device Settings tab then select
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    Message Is Displayed GARO nnnnn ("n" = numbers) Problem 1: Error in the print data. Solution: If the job does not print correctly, check the settings then restart the print job. x Ink Check ("x" = Letter code for the ink tank) Problem 1: Ink in the ink tank of the displayed color is running low.
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    : The message is displayed when the print job is executed, and the printer is set to offline. Press the Online button to continue the print job. Solution: To retrieve the ink level display, replace with the ink tanks specified for use with this printer. Cut Failed Problem 1: Leading edge of the roll
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    message occurs again after switching the printer off and on, note the message in the first line of the operation panel display, then call for service. W-Ink Full Soon Problem 1: The waste ink tank is nearly full and requires replacing very soon. Solution: Printing can continue after this message is
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    button, select "Replace P.head", then replace the printhead. (Æ P.6-19) Memory Overflow Problem 1: Print job cannot be processed due to the large amount of data. Solution: Check and lower the resolution and quality settings in the printer driver. Solution: Use the banner printing feature to divide
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    in the printer. Solution: Set the correct size media then try again. (ÆP.2-8, P.2-19) Media Jam Problem 1: Media has jammed in the printer. Solution: Remove the jammed media then press the Online button. (Æ P.7-19) Incorrect Media Problem 1: The media type specified by the printer driver does not
  • Canon W8200 | User Guide - Page 150
    : Load the specified print media in the roll media tray and press the Online button. (Æ P.2-8) Remove Roll Media Problem 1: The printer is waiting for removal of the roll media from the tray. Solution: Remove the printed roll media from the tray then press the Online button. 7-18 Troubleshooting
  • Canon W8200 | User Guide - Page 151
    When a paper jam occurs, the "Media Jam" or "Turn Power Off !!" message is displayed on the operation panel and the print job stops. Follow the procedure below to check each location for paper jams and remove the jammed sheets. Removing a Roll Media Jam Follow the procedure below to remove a roll
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    3 If you cannot take up the roll media, open the roll media guide on the back of the printer, then pull out the roll media and cut the buckled portion. Note z Check inside the roll media guide for any paper scraps or media tape and remove it. 4 Lower the roll release lever toward the inside
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    until approximately 1~2 mm of the leading edge of the roll media is visible below the paper guide. 1~2mm 7 After closing the roll media tray, close the tray. Firmly push the roll media tray completely into the printer. "Roll Media Type" is displayed on the operation panel. Removing Paper Jams 7-21
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    the button, then switch the printer off. Paper Source Roll Media Cut Sheet Data Message Power Cancel Enter Online 2 Open the upper cover. Important z To avoid soiling your hands or damaging the printer, never touch any part inside the printer unless instructed to do so. 7-22 Troubleshooting
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    the right or left edge of the carriage rail before attempting to remove the media. If the cutter is out of its normally parked position, manually move it to the left. 4 Raise the paper release lever. Removing Paper Jams 7-23
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    5 Hold the jammed sheet by the left and right edges and pull it toward you, then cut it where the printing ends or where it is wrinkled. 6 Open the tray, pull the tray open lever, then pull out the roll media tray. 7-24 Troubleshooting
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    7 Lower the roll release lever toward the inside of the machine, release the paper guide, then pull out the left and right corners of the leading edge of the media as far as take up any buckle in the media, pull the roll release lever toward you, then lock the paper guide. Removing Paper Jams 7-25
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    9 Rotate the roll holder in the direction of the arrow , then cut the media along the edge of the paper guide. 1~2mm 10 After closing the roll media tray, close the tray. Firmly push the roll media tray completely into the printer. 7-26 Troubleshooting
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    Power Cancel Enter Online Note Roll media preparation begins. When preparation is finished, the printer is ready to print. z If want you a sharper leading edge, press the Online button on the a new type media, be sure to change the Roll Media Type setting. (Æ P.2-18) Removing Paper Jams 7-27
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    Jam Follow the procedure below to remove a cut sheet jam that occurs during printing. 1 Open the upper cover. Important z To avoid soiling your hands or damaging the printer, never touch any part inside the printer unless instructed to do so. 2 Raise the paper release lever. 7-28 Troubleshooting
  • Canon W8200 | User Guide - Page 161
    , grip the sheet by the left and right sides and pull it toward you out of the printer. 4 If the jammed sheet is not visible, on the back of the printer open the roll media guide then pull out the jammed sheet. Visually inspect the area to make sure that no pieces of
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    5 Load a new sheet of paper, then lower the paper release lever. 6 Close the upper cover. Cut sheet preparation begins. When preparation is finished, the printer is ready to print. 7-30 Troubleshooting
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    Status If your printouts become faint or streaked with white lines, print a nozzle check pattern to determine if the print nozzles on the printhead are clogged. Before executing the nozzle check pattern, be sure at least one cut sheet or roll media A3 size or larger is loaded. Note z If you are
  • Canon W8200 | User Guide - Page 164
    Print Pattern If any of the lines are broken, perform the following procedure: • Execute printhead cleaning. • Execute nozzle check pattern again. • If cleaning the printhead does not solve the problem, call for service or contact the dealer where you bought the printer. 7-32 Troubleshooting
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    to complete. THead Cleaning B Perform when the printing is blank or when Head Cleaning A does not correct the problem. Head Cleaning B requires about 2 minutes for the dye ink printer and about 3 minutes for the pigment ink printer. Printhead Cleaning Procedure Follow the procedure below to clean
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    press Enter. Head Cleaning Head Cleaning A Head cleaning begins. When head cleaning is finished, "Online" is displayed and the printer is ready to print. 5 Print the nozzle check pattern to determine if normal operation has been restored. (Æ "Checking the Print Status" P.7-31) 7-34 Troubleshooting
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    pattern, make sure A3 size or larger roll media is loaded. Follow the procedure below to align the printhead. Note z When you execute Print Pattern A, use the media most commonly used with the printer. z If you are using a cut sheet, make sure at least one sheet of unused A3 paper (not the
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    4 Press or to select "Adjust Printer" then press . System Setup Adjust Printer 5 Press or to select "Print Pattern A" then press Enter. Adjust Printer Print Pattern A Pattern A is printed. After the pattern has printed, "Adj.Setting A1" is displayed. 6 Look at Pattern A1 and determine the number
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    setting prefixed with an equals sign (=) to denote the current value of "D2". Sample: Positioned Incorrectly Sample: Positioned Correctly 9 Repeat Step 8 for Pattern D3 to D5, and E2 to E5 adjustments. When you are finished making settings, the printer returns online. Aligning the Printhead
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    correct setting for the roll media type loaded in the printer. If the "Roll Media Type" selection is incorrect for the roll media set in the printer, this could cause poor print quality or possibly damage the printer. Media Cut Sheet Data Message Power Cancel Enter Online 7-38 Troubleshooting
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    Setup 4 Press or to select "Adjust Printer" then press . System Setup Adjust Printer 5 Press or to select "Print Pattern B" then press Enter. Adjust Printer Print Pattern B Pattern B prints. After Pattern B prints, "Adj.Setting M" is displayed. This "M" setting is different for each media type
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    cutting waste. Using this function reduces the chance of poor print quality and lengthens the service life of the printhead. The cut waste be used with cut sheets. 1 If the printer is off, press the Power button to switch the printer on. Paper Source Roll Media Cut Sheet Data Troubleshooting
  • Canon W8200 | User Guide - Page 173
    Setup CutDustReduct. 5 Press or to select the media type then press . CutDustReduct. Glossy Film 6 Press or to select the setting then press Enter. In order to enable the cut waste reduction function for the selected media, select "Yes", or to disable the function select "No". Glossy Film Yes The
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    to replace a dull blade that no longer cuts cleanly. 1 If the printer is off, press the Power button to switch the printer on. Paper Source Roll Media Cut Sheet Data Message Power Cancel Enter Source Roll Media Cut Sheet Data Message Power Cancel Enter Online 7-42 Troubleshooting
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    3 Open the upper cover. Important z To avoid soiling your hands or damaging the printer, never touch any part inside the printer unless instructed to do so. z If the cutting area is dirty, use a damp cloth to clean the cutter unit before starting the procedure to replace the cutter
  • Canon W8200 | User Guide - Page 176
    (when it clicks it is locked). If the blade is installed incorrectly and not securely locked when in use, the blade could damage the printer or the printout. Note z Discard the used cutter blade in compliance with local laws and regulations regarding the disposal of such items. 6 Close the
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    8 Other Important Information This chapter describes options, specifications, and provides other information.
  • Canon W8200 | User Guide - Page 178
    Options The following options are provided for this printer. Media Take-up Unit The Media Take-up Unit, automatically takes up long sheets of media onto a roll as they are printed. This device is convenient when printing with roll media on very long sheets. z Media Take-up Unit TU-03 USB 2.0
  • Canon W8200 | User Guide - Page 179
    provides the IEEE1394 (FireWire) interface. z IEEE1394 Expansion Board EB-01 Roll Holder Sets These sets contain a roll holder and holder stopper, just like the roll holder and holder stopper on the printer. These optional sets are designed for use with media of different types and widths. Having
  • Canon W8200 | User Guide - Page 180
    service or contact the dealer where you bought the printer. Print Media The following media can be used with this printer. TMedia Types Dye ink printer • Photo semi-glossy paper • Glossy film • Back Print Film • Proofing paper Pigment ink printer • Heavy coated paper • Photo glossy paper • Photo
  • Canon W8200 | User Guide - Page 181
    Cyan Ink Tank BCI-1421PC • Black Ink Tank BCI-1421Bk z For details about how to replace ink tanks, see Chapter 6, "Replacing Ink Tanks", (Æ P.6-2). Printhead The product number of the printhead that can be used on the printer are: z Dye Ink Printhead z Pigment Ink Printhead Note Printhead BC
  • Canon W8200 | User Guide - Page 182
    Cutter Blade The product number of the cutter blade that can be used on the printer are: z Cutter Blade CT-03 Note z For details about how to replace the cutter blade, see Chapter 7, "Replacing the Cutter Blade", (Æ P.7-42). 8-6 Other Important Information
  • Canon W8200 | User Guide - Page 183
    existing functions. Obtaining the Firmware Update Contact a Canon service center, or the dealer where you purchased the printer, for details about how to obtain the most recent version of the firmware update. Confirming the Firmware Version Before updating the firmware, follow the procedure below
  • Canon W8200 | User Guide - Page 184
    utilities from computer. Important z If you uninstall the software from Windows XP, Windows 2000, or Windows NT 4.0, you must log in as a member of the Administrators group before the uninstallation. Deleting Old USB/IEEE1394 Printer Drivers Follow the procedure below when you need to remove an old
  • Canon W8200 | User Guide - Page 185
    printer drivers presented in the list. Confirm the names of the printers, then click the Yes button. Uninstall begins. 4 When the uninstallation is finished, the printer names deleted from this list are displayed. Confirm the printer names, then click the OK button. Note Follow the instructions
  • Canon W8200 | User Guide - Page 186
    uninstallation. 1 On the desktop, click the Start button, point to Programs, then click "GARO Printer Driver Uninstaller" from "Canon Printer Uninstaller". The Delete Printer window opens. 2 Click the printer in the list you wish to delete, then click the Delete button. Confirmation message appears
  • Canon W8200 | User Guide - Page 187
    is displayed. Uninstalling an LPR Port Follow the procedure below to uninstall Canon LPR Port installed with Windows. 1 Use the printer driver to select and set the printer for any port ("Print to the following port") other than Canon LPR Port. This selection can be performed on the Details sheet of
  • Canon W8200 | User Guide - Page 188
    Setup Utility Follow this procedure to uninstall the GARO Device Setup Utility installed with Windows. 1 On the desktop click the Start button, point to Settings, then click Control Panel. The Control Panel window opens. 2 Double-click the Add/Remove Programs icon. 3 Select GARO Device Setup Utility
  • Canon W8200 | User Guide - Page 189
    Cyan Ink Black Ink Ink type Ink tank capacity Print Media Maximum width Maximum length Thickness Type Dye ink Pigment ink Serial Bubble Jet Highest, High, Standard, Draft 1200 x 1200 dpi (When printing on Proofing Paper)*1 1 port Option (High Speed mode cannot be used if computer port, OS and
  • Canon W8200 | User Guide - Page 190
    x 860 x 1175 mm (72.5 x 33.9 x 46.3 in.) Weight (including printhead, ink tanks) Printer only approx. 85.0 kg (approx. 187 lb.) Printer + Stand approx. 112.0 kg (approx. 246.4 lb.) Take-up Unit (Option) Specifications Power Source Supplied from main unit Control System Independent Take-up
  • Canon W8200 | User Guide - Page 191
    • These specifications are subject to change for improvements. • The above specifications may vary for different operating environments. • When printing is done at 300 x 300 dpi resolution when printing with Macintosh OS 8/9 on paper larger than the B0 size. Specifications 8-15
  • Canon W8200 | User Guide - Page 192
    printing Macintosh ...4-7 Windows ...3-4 carriage ...1-5, 7-23 carriage cover 1-5, 6-22 carriage rail ...1-4, 6-17 carriage rail cleaning 6-16 checking print cut waste reduction 7-40 cutter adjustment ...7-42 cutter blade ...7-43, 8-6 Data lamp ...5-6 Deleting Old USB/IEEE1394 Printer Drivers 8-8
  • Canon W8200 | User Guide - Page 193
    Dye ink 2-2, 2-16, 2-24, 5-10 Dye Ink Printhead ...8-5 Dye Ink Tank 6-2, 8-5 E Enter button ...5-5 F firmware update ...8-7 Flame-Resistant Cloth 2-4 foreground printing 4-12 function menus operation ...5-8 settings ...5-10 structure ...5-7 G GARO Device Setup Utility 8-12 GARO Printer Driver
  • Canon W8200 | User Guide - Page 194
    2-43 paper guide 1-6, 2-13, 7-20, 7-26 paper release lever 1-4, 2-21, 6-12, 7-23, 7-28 paper restraint 1-4, 2-22 cleaning ...6-14 Paper Source button 2-9, 2-20, 5-4 Photo Glossy Paper 2-3 Photo Semi-Glossy Paper 2-3 Pigment ink 2-2, 2-16, 2-24, 5-10 Pigment Ink Printhead 8-5 Pigment Ink Tank
  • Canon W8200 | User Guide - Page 195
    on ...1-9 Print Center ...4-4 Print Pattern A ...7-36 Print Pattern B ...7-39 Print Queue Restarting 4-8 printer cleaning ...6-9 parts name ...1-2 specifications 8-13 printer driver ...3-2, 4-2 printer function priorities 5-7 printer operation ...7-3 printer selection ...4-2 printhead 1-5, 6-19
  • Canon W8200 | User Guide - Page 196
    7-19, 7-24 troubleshooting ...7-2 U Uninstalling the GARO Device Setup Utility 8-12 upper cover 1-2, 1-5, 2-21, 2-28, 6-11, 6-17, 6-21, 7-22, 7-28, 7-43 cleaning inside 6-11 parts inside ...1-4 upper cover handle 6-12 upper cover roller 6-12 W weight roll ...2-38, 2-40 Windows ...3-2, 8-10 8-20
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