Canon imageCLASS MF5550 imageCLASS MF5500 Facsimile Guide
Canon imageCLASS MF5550 Manual
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Canon imageCLASS MF5550 manual content summary:
- Canon imageCLASS MF5550 | imageCLASS MF5500 Facsimile Guide - Page 1
Facsimile Guide - Canon imageCLASS MF5550 | imageCLASS MF5500 Facsimile Guide - Page 2
- Canon imageCLASS MF5550 | imageCLASS MF5500 Facsimile Guide - Page 3
imageCLASS MF5550 Facsimile Guide - Canon imageCLASS MF5550 | imageCLASS MF5500 Facsimile Guide - Page 4
home-page. • Setting Up the Machine • Software Installation Set-Up Sheet • Copying, Printing Instructions • Troubleshooting • Fax Instructions • Troubleshooting Basic Guide Facsimile Guide (This Manual) • Software Installation and Instructions • Troubleshooting Software Guide CD-ROM The - Canon imageCLASS MF5550 | imageCLASS MF5500 Facsimile Guide - Page 5
Settings Chapter 9 Appendix Includes the specifications of the machine and the index. Considerable effort has been made to ensure that this manual is free of inaccuracies and omissions. However, as we are constantly improving our products, if you need an exact specification, please contact Canon - Canon imageCLASS MF5550 | imageCLASS MF5500 Facsimile Guide - Page 6
Contents Preface viii How to Use This Manual viii Symbols Used in This Manual viii Keys Used in This Manual viii Legal Notices ix Users in the U.S.A ix Pre-installation Requirements for Canon Facsimile Equipment ix Connection of the Equipment x In Case of Equipment Malfunction x Rights of - Canon imageCLASS MF5550 | imageCLASS MF5500 Facsimile Guide - Page 7
Dialing Methods 4-7 Regular Dialing 4-7 One-Touch Speed Dialing 4-8 Coded Speed Dialing 4-8 Group Dialing 4-9 Redialing a Busy Number 4-10 Manual Redialing 4-10 Automatic Redialing 4-10 Customizing Automatic Redialing Settings 4-10 Sending the Same Document to Several Recipients (Sequential - Canon imageCLASS MF5550 | imageCLASS MF5500 Facsimile Guide - Page 8
7-1 Error Codes 7-4 Faxing Problems 7-5 Sending Problems 7-5 Receiving Problems 7-7 Telephone Problems 7-11 If a Power Cut Occurs 7-12 If You Cannot Solve the Problem 7-13 Chapter 8 Machine Settings Accessing the Machine Settings 8-1 Menu Descriptions 8-3 COMMON SETTINGS 8-3 COPY SETTINGS - Canon imageCLASS MF5550 | imageCLASS MF5500 Facsimile Guide - Page 9
Chapter 9 Appendix Specifications 9-1 Facsimile 9-1 Telephone 9-2 Index 9-3 vii - Canon imageCLASS MF5550 | imageCLASS MF5500 Facsimile Guide - Page 10
Preface Thank you for purchasing the Canon imageCLASS MF5550. Please read this manual thoroughly before operating the machine in order to familiarize yourself with its capabilities, and to make the most of its many functions. After reading this manual, store it in a safe place for future reference. - Canon imageCLASS MF5550 | imageCLASS MF5500 Facsimile Guide - Page 11
the U.S.A. Pre-installation Requirements for Canon Facsimile Equipment A. Location Supply a suitable table, cabinet, or desk. For the machine's dimensions and weight, see Chapter 11, "Appendix," in the Basic Guide. B. Order Information 1. Only a single line, touch-tone or rotary telephone set is to - Canon imageCLASS MF5550 | imageCLASS MF5500 Facsimile Guide - Page 12
in facilities and services which may affect the operation of this equipment. When such changes are necessary, the telephone company is required to give adequate prior notice to the user. FCC Notice imageCLASS MF5550: Facsimile Transceiver, Model H12295 This device complies with Part 15 of the - Canon imageCLASS MF5550 | imageCLASS MF5500 Facsimile Guide - Page 13
in Subpart B of Part 15 of the FCC Rules. Do not make any changes or modifications to the equipment unless otherwise specified in this manual. If such changes or modifications should be made, you could be required to stop operation of the equipment. Canon U.S.A. Inc. One Canon Plaza, Lake Success - Canon imageCLASS MF5550 | imageCLASS MF5500 Facsimile Guide - Page 14
-installation Requirements for Canon Facsimile Equipment A. Location Supply a suitable table, cabinet, or desk. For the machine's dimensions and weight, see Chapter 11, "Appendix," in the Basic Guide. B. Order Information 1. Provide only a single-line to touch-tone or rotary telephone set terminated - Canon imageCLASS MF5550 | imageCLASS MF5500 Facsimile Guide - Page 15
local telecommunications company. The equipment must also be installed using an acceptable method of connection. The customer should be aware that compliance with the above conditions may not prevent degradation of service in some situations. Repairs to certified equipment should be coordinated by - Canon imageCLASS MF5550 | imageCLASS MF5500 Facsimile Guide - Page 16
33.6 Kbps modem speed. The Public Switched Telephone Network (PSTN) currently supports 28.8 Kbps modem speeds or lower, depending on telephone line conditions. Trademarks Canon, the Canon logo, and imageCLASS are trademarks of Canon Inc. Other product and company names herein may be the trademarks - Canon imageCLASS MF5550 | imageCLASS MF5500 Facsimile Guide - Page 17
No part of this publication may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopying and recording, or by any information storage or retrieval system without the prior written permission of Canon Inc. Disclaimers The information in this manual is - Canon imageCLASS MF5550 | imageCLASS MF5500 Facsimile Guide - Page 18
xvi - Canon imageCLASS MF5550 | imageCLASS MF5500 Facsimile Guide - Page 19
used for the fax function of the machine. Customer Support The machine is designed with the latest technology to provide trouble-free operation. If you encounter a problem with the machine's operation, try to solve it by using the information in Chapter 7, "Troubleshooting." If you cannot solve - Canon imageCLASS MF5550 | imageCLASS MF5500 Facsimile Guide - Page 20
k l mn o p q r st a One-Touch Speed Dialing keys Dial fax/telephone numbers registered under one-touch speed dialing keys. b Pause key Enters pauses is set, or a fax is received into the memory. e Alarm indicator Flashes red when the machine has a problem such as a paper jam. (The error message - Canon imageCLASS MF5550 | imageCLASS MF5500 Facsimile Guide - Page 21
speed dialing. m Status Monitor key Checks the status of print and fax jobs. n Clear key Clears an entry in the LCD. r Set key Determines the contents you set or register. s Image Quality key Adjusts the quality of fax image. t Numeric keys Enter numbers when dialing or registering fax/ telephone - Canon imageCLASS MF5550 | imageCLASS MF5500 Facsimile Guide - Page 22
& time Introduction Receive mode Image quality NOTE For the standby display in the Copy mode and the Scan mode, see Chapter 1, "Introduction," in the Basic Guide. 1-4 Standby Display - Canon imageCLASS MF5550 | imageCLASS MF5500 Facsimile Guide - Page 23
Registering Information in Your Machine 2 CHAPTER This chapter explains how to register the information necessary for sending and receiving faxes. Guidelines for Entering Numbers, Letters, and Symbols Follow this procedure when you come to a step that requires you to enter a name or number. 1 - Canon imageCLASS MF5550 | imageCLASS MF5500 Facsimile Guide - Page 24
2 Use the numeric keys to enter the character. Press the key repeatedly until the character you want appears. Registering Information in Your Machine Key Letter Mode Number Mode [1] @.-_/ 1 [2] ABCabc 2 [3] DEFdef 3 2 [4] GHIghi 4 [5] JKLjkl 5 [6] MNOmno 6 [7] PQRSpqrs 7 [8] - Canon imageCLASS MF5550 | imageCLASS MF5500 Facsimile Guide - Page 25
SAPORS LANE•BOOLE•DORSET•BH25 8ER TELEPHONE BOOLE (945 13) 51617 - FAX 1234567 Our Ref. 350/PJC/EAC Your name Page number NOTE You can set the sender information to print inside or outside the image area. (See of "Menu Descriptions," on p. 8-5.) Registering Sender Information - Canon imageCLASS MF5550 | imageCLASS MF5500 Facsimile Guide - Page 26
] twice. 5 Use the numeric keys to enter the date (month/day/year) and time (in 24-hour format) ➞ press [Set]. Ex: D A T E / T I M E S E T T I N G 12/03/2003 15:10 ➞ 12/03/2003 FaxOnly WED 15:10 FINE Enter only the last two digits of the year. Registering Your - Canon imageCLASS MF5550 | imageCLASS MF5500 Facsimile Guide - Page 27
]. 7 Use the numeric keys to enter your name (max. 24 characters, including spaces) ➞ press [Set]. Ex: Canon :A ➞ USER SETTINGS 2.UNIT NAME For details on how to enter or delete characters, see "Guidelines for Entering Numbers, Letters, and Symbols," on p. 2-1. 8 Press [Stop/Reset] to return - Canon imageCLASS MF5550 | imageCLASS MF5500 Facsimile Guide - Page 28
, contact your telephone company. 2 NOTE You can print the USER DATA LIST to check the current setting. (See "Printing the USER DATA LIST," on p. 6-8.) Follow this procedure to set the telephone line type: Registering Information in Your Machine 1 Press [Menu]. 2 Press [ ] or [ ] to select - Canon imageCLASS MF5550 | imageCLASS MF5500 Facsimile Guide - Page 29
assigned to that number. ■ Group Dialing Register a group of fax/telephone numbers for group dialing (see "Registering Group Dialing," on p. 3-6), then to send a document to all numbers in that group, simply press the one-touch speed dialing key assigned to that group. Speed Dialing Methods 3-1 - Canon imageCLASS MF5550 | imageCLASS MF5500 Facsimile Guide - Page 30
Speed Dialing 1 Press [Menu]. 2 Press [ ] or [ ] to select ➞ press [Set] three times. 3 Press [ ] or [ ] to select a one-touch speed dialing key (01 to 12) ➞ press [Set] twice. You can also select a key by pressing the one-touch speed dialing key. 4 Use the numeric keys to enter - Canon imageCLASS MF5550 | imageCLASS MF5500 Facsimile Guide - Page 31
Speed Dialing 5 Use the numeric keys to enter a name for the one-touch speed dialing key (max. 16 characters, including spaces) ➞ press [Set]. Ex: Canon FRANCE : A Ex: 1 - T O U C H S P D D I A L ➞ 02= For details on how to enter or delete characters, see "Guidelines for Entering Numbers, - Canon imageCLASS MF5550 | imageCLASS MF5500 Facsimile Guide - Page 32
the numeric keys to enter the fax/telephone number you want to register (max. 32 digits, including spaces and pauses) ➞ press [Set] twice. Ex: T E L N U M B E R E N T R Y TEL=149xxxxxxx ➞ :A For details on how to enter or delete numbers, see "Guidelines for Entering Numbers, Letters, and Symbols - Canon imageCLASS MF5550 | imageCLASS MF5500 Facsimile Guide - Page 33
name for the coded speed dialing code (max. 16 characters, including spaces) ➞ press [Set]. Ex: Canon ITALIA : A Ex: C O D E D S P D D I A L ➞ 3-4). In step 5, press [Clear] to delete the registered number ➞ press [Set] ➞ [Stop/Reset]. NOTE • When deleting the registered number, the registered - Canon imageCLASS MF5550 | imageCLASS MF5500 Facsimile Guide - Page 34
Follow this procedure: 1 Press [Menu]. 2 Press [ ] or [ ] to select ➞ press [Set] twice. 3 Press [ ] or [ ] to select ➞ press [Set]. 4 Press [ ] or [ ] to select a one-touch speed dialing key (01 to 12) ➞ press [Set] twice. You can also select a key by pressing the - Canon imageCLASS MF5550 | imageCLASS MF5500 Facsimile Guide - Page 35
To select a one-touch speed dialing entry: ❑ Press the one-touch speed dialing key(s) ➞ press [Set] twice. Set] twice. 3 To review the numbers you have entered, press [ ] or [ ]. 6 Use the numeric keys to enter a name for the group (max. 16 characters, including spaces) ➞ press [Set]. Ex: Canon - Canon imageCLASS MF5550 | imageCLASS MF5500 Facsimile Guide - Page 36
an Entire Group 3 Follow step 1 to 4 of "Registering Group Dialing" (see p. 3-6). In step 5, press [Clear] until all numbers are deleted ➞ press [Set] ➞ [Stop/Reset]. NOTE When deleting all numbers, the registered group name is cleared automatically. Speed Dialing 3-8 Registering Group Dialing - Canon imageCLASS MF5550 | imageCLASS MF5500 Facsimile Guide - Page 37
dialing lists: 1 Press [Menu]. 3 2 Press [ ] or [ ] to select ➞ press [Set]. 3 Press [ ] or [ ] to select ➞ press [Set]. 4 Press [ ] or [ ] to select the list you want to print ➞ press [Set]. SPEED DIAL LIST 1.1-TOUCH LIST ➞ PRINT REPORT You can select from - Canon imageCLASS MF5550 | imageCLASS MF5500 Facsimile Guide - Page 38
GREEN Speed Dialing 12/03/2003 10:47 FAX 1234567 NO. [*00] [*02] [*03] [*01] 555 1234 16172223322 1 312 538 4005 14043333499 CANON *** CODED DIAL LIST *** RECIPIENT ADDRESS 001 DESTINATION ID BILL HUNT INVESTMENTS LAKESIDE INC. PEACHTREE,INC. ■ GROUP DIAL LIST 12/03/2003 10:07 - Canon imageCLASS MF5550 | imageCLASS MF5500 Facsimile Guide - Page 39
NOTE • You can also fax the documents from your computer. If you want to install the software for fax sending, see the following: - "Install the software and connect the machine to your computer," in the Set-Up Sheet - Chapter 1, "Installation," in the Software Guide • For details on how to send - Canon imageCLASS MF5550 | imageCLASS MF5500 Facsimile Guide - Page 40
size marks on the platen glass, or adjust the slide guides to the A4 width and load the document in the ADF. Otherwise, the recipient will not receive the whole document. Sending Faxes 4 2 Adjust any necessary settings for your document. • Press [Image Quality] to select the fax resolution. (See - Canon imageCLASS MF5550 | imageCLASS MF5500 Facsimile Guide - Page 41
, and how to load documents, see Chapter 3, "Document Handling," in the Basic Guide. NOTE If sending an A5-size document, adjust the slide guides to the A4 width and load the document in the ADF. Otherwise, the recipient will not receive the whole document. 3 Adjust any necessary settings for your - Canon imageCLASS MF5550 | imageCLASS MF5500 Facsimile Guide - Page 42
-pitched signal instead of the recipient's voice, go to step 8. 7 Ask the recipient to set his fax machine to receive faxes. 8 When you hear a high-pitched signal, press [Start] ➞ hang up the handset. NOTE To cancel manual sending, press [Stop/Reset]. (See Chapter 7, "System Monitor," in the Basic - Canon imageCLASS MF5550 | imageCLASS MF5500 Facsimile Guide - Page 43
Sending Faxes Improving Faxed Images There are several settings that allow you to improve the quality of faxed documents. Adjusting the Image Quality (Fax Resolution) You can adjust the image quality (fax resolution) of the document you send. The higher the image quality, the better the output - Canon imageCLASS MF5550 | imageCLASS MF5500 Facsimile Guide - Page 44
]. 2 Press [ ] or [ ] to select the density ➞ press [Set]. 4 Ex: S C A N D E N S I T Y Ex: 1 2 / 0 3 / 2 0 0 3 W E D 1 5 : 1 0 DARK ➞ FaxOnly FINE Sending Faxes You can select from the following: - for standard documents - for light documents to be darker - for dark - Canon imageCLASS MF5550 | imageCLASS MF5500 Facsimile Guide - Page 45
■ When the Fax/Telephone Number Is Registered in the Machine • One-Touch Speed Dialing 4 • Coded Speed Dialing • Group Dialing NOTE Dial COPY Alarm In Use Status Monitor Clear FAX SCAN Menu Start Stop/Reset Set Enlarge / Reduce Exposure Image Quality Collate Energy Saver 1 GHI 4 PQRS 7 - Canon imageCLASS MF5550 | imageCLASS MF5500 Facsimile Guide - Page 46
SCAN Menu Start Stop/Reset Set Enlarge / Reduce Exposure Image Quality Collate Energy Saver 1 GHI 4 PQRS 7 ABC DEF 23 JKL MNO 56 TUV WXYZ 89 SYMBOLS 0 Sending Faxes Ex: T E L = 01 905xxxxxxx Canon FRANCE The number registered under that one-touch speed dialing key is displayed - Canon imageCLASS MF5550 | imageCLASS MF5500 Facsimile Guide - Page 47
/Reset]. Group Dialing Dial a group of fax/telephone numbers by pressing the one-touch speed dialing key to which the numbers are assigned. (See "One-Touch Speed Dialing," on p. 4-8.) 4 Ex: T E L = G R O U P D I A L 03 Canon GROUP 2 The name of the group is displayed. appears - Canon imageCLASS MF5550 | imageCLASS MF5500 Facsimile Guide - Page 48
keys. 4 NOTE To cancel manual redialing, press [Stop/Reset]. Automatic Redialing When using memory sending to send a document and the recipient's line is Reset] ➞ follow the instructions in the LCD. Customizing Automatic Redialing Settings You can customize the following settings: • Whether or not - Canon imageCLASS MF5550 | imageCLASS MF5500 Facsimile Guide - Page 49
keys to enter the number of times you want the machine to redial ➞ press [Set]. Ex: R E D I A L T I M E S TX SETTINGS 02TIMES ➞ 2.AUTO REDIAL ❑ Press [Set] twice. ❑ Press [ ] or [ ] to select ➞ press [Set]. ❑ Press [ ] or [ ], or use the numeric keys to enter the time interval - Canon imageCLASS MF5550 | imageCLASS MF5500 Facsimile Guide - Page 50
100 destinations ■ Regular Dialing (Using the Numeric Keys) or Redialing One destination You can enter the destinations in any order, but be sure to press [Set] after your entry by using the numeric keys. NOTE If you frequently send documents to the same group of recipients, you can group these - Canon imageCLASS MF5550 | imageCLASS MF5500 Facsimile Guide - Page 51
keys to enter the fax/telephone number ➞ press [Set]. To review the numbers you have entered, press [ ] or document) ➞ press [Start]. To start sending, press [Set]. NOTE • Only one broadcasting job will be active at any given time. • To cancel sending, press [Stop/Reset] ➞ follow the instructions - Canon imageCLASS MF5550 | imageCLASS MF5500 Facsimile Guide - Page 52
A4-size marks on the platen glass, or adjust the slide guides to the A4 width and load the document in the ADF. Otherwise, the recipient will not receive the whole document. Sending Faxes 2 Adjust any necessary settings for your document. • Press [Image Quality] to select the fax resolution. (See - Canon imageCLASS MF5550 | imageCLASS MF5500 Facsimile Guide - Page 53
enter a pause at the end of the fax/telephone number. 6 Press [Start]. NOTE • To cancel sending after dialing has started, press [Stop/Reset] ➞ follow the instructions in the LCD. • To take advantage of the speed dialing features of the machine, register frequently used 4 overseas numbers for - Canon imageCLASS MF5550 | imageCLASS MF5500 Facsimile Guide - Page 54
Sending Faxes 4 4-16 Dialing an Overseas Number (With Pauses) - Canon imageCLASS MF5550 | imageCLASS MF5500 Facsimile Guide - Page 55
chapter describes the different ways to receive faxes. It also explains how to set the receive mode and to cancel the documents the machine is receiving. Setting the Receive Mode Follow this procedure to set the receive mode: 1 Press [FAX] ➞ [Receive Mode]. 2 Press [ ] or [ ] to select the receive - Canon imageCLASS MF5550 | imageCLASS MF5500 Facsimile Guide - Page 56
8-6.) • When you want to use DRPD, check with your local telephone company if the distinctive ringer pattern service is available in your area. 3 Press [Set]. Ex: 1 2 / 0 3 / 2 0 0 3 W E D 1 5 : 1 0 FaxOnly FINE Receiving Faxes Automatically: FAX ONLY MODE If you want to select - Canon imageCLASS MF5550 | imageCLASS MF5500 Facsimile Guide - Page 57
>, check the following: ■ Select This Mode If: • you only have one telephone line for both fax and telephone use. • you receive mainly voice calls and sometimes faxes. ■ You Will Need to: • set . (See "Setting the Receive Mode," on p. 5-1.) • connect a telephone to the machine. (See - Canon imageCLASS MF5550 | imageCLASS MF5500 Facsimile Guide - Page 58
only one telephone line. The machine will automatically monitor incoming calls and based on the ring pattern, will let you know if the call is a fax or voice call. Contact your telephone company for more information on this service. ■ You Will Need to: • set . (See "Setting the Receive - Canon imageCLASS MF5550 | imageCLASS MF5500 Facsimile Guide - Page 59
pattern to each number when you order the DRPD service. Follow this procedure to set the fax ring pattern that matches the pattern assigned by the telephone company: 1 Make sure you have set the receive mode to . (See "Setting the Receive Mode," on p. 5-1.) 2 Press [Menu]. 3 Press [ ] or - Canon imageCLASS MF5550 | imageCLASS MF5500 Facsimile Guide - Page 60
Receiving Faxes While Performing Other Tasks Since the machine is a multitasking device, it can receive faxes and voice calls while you are performing other tasks. • If you receive a fax while you are performing certain tasks, the machine stores the incoming fax in the memory. Then, as soon as you - Canon imageCLASS MF5550 | imageCLASS MF5500 Facsimile Guide - Page 61
one or more messages. When the problem is cleared, the machine automatically prints the fax which was stored in the memory. For an explanation of the message(s) and details on the action to take, see "Error the other party sends the fax by the imageCLASS MF5550 with ITU-T No. 1 Chart, Standard Mode - Canon imageCLASS MF5550 | imageCLASS MF5500 Facsimile Guide - Page 62
Canceling Receiving Follow this procedure if you want to stop receiving a fax before reception is completed: 1 Press [Stop/Reset]. The confirmation message will appear. Ex: C A N C E L D U R I N G T X / R X ? 5 2 Press [ ] to cancel receiving. If you change your mind and want to - Canon imageCLASS MF5550 | imageCLASS MF5500 Facsimile Guide - Page 63
fax/telephone numbers and names registered for one-touch speed dialing. p. 3-10 manually set the machine to print it. p. 6-2 TX (Transmission) REPORT Prints after transmission of a document. You can enable or disable this feature, or set the machine p. 6-4 to print a report only when an error - Canon imageCLASS MF5550 | imageCLASS MF5500 Facsimile Guide - Page 64
was pressed during transaction Transaction duration * See "Error Codes," in the Additions and Corrections for the Basic Guide, the Facsimile Guide, and the Set-Up Sheet. NOTE The recipient's fax/telephone number (DESTINATION TEL#) is not shown for the manually sent faxes. If you want to print an - Canon imageCLASS MF5550 | imageCLASS MF5500 Facsimile Guide - Page 65
2 Press [ ] or [ ] to select ➞ press [Set]. 3 Press [ ] or [ ] to select ➞ press [Set]. 4 Press [ ] or [ ] to select ➞ press [Set]. 5 Press [ ] or [ ] to select the setting you want ➞ press [Set]. Ex: A C T I V I T Y R E P O R T AUTO PRINT OFF - Canon imageCLASS MF5550 | imageCLASS MF5500 Facsimile Guide - Page 66
it to print every time it sends a document, or only when an error occurs. Alternatively, you can disable printing the report. By default, the machine is set to print a TX report only when an error occurs. TX REPORT 12/03 2003 17:52 FAX 1234567 CANON 001 TRANSMISSION OK TX REPORT RECIPIENT - Canon imageCLASS MF5550 | imageCLASS MF5500 Facsimile Guide - Page 67
you want ➞ press [Set]. Ex: T X R E P O R T REPORT SETTINGS OUTPUT YES ➞ 1.TX REPORT You can select from the following: - to print a report only when a transmission error occurs - to print a report every time you send a document 6 - to disable - Canon imageCLASS MF5550 | imageCLASS MF5500 Facsimile Guide - Page 68
it to print every time it receives a document, or only when an error occurs. Alternatively, you can disable printing the report. By default, the machine is set not to print an RX REPORT. 12/03 2003 17:52 FAX 1234567 CANON 001 RX REPORT RECEPTION OK RECIPIENT ADDRESS ST. TIME TIME USE PGS - Canon imageCLASS MF5550 | imageCLASS MF5500 Facsimile Guide - Page 69
R X REPORT PRINT ERROR ONLY ➞ REPORT SETTINGS 2.RX REPORT You can select from the following: - to disable printing the report - to print a report only when a reception error occurs - to print a report every time you receive a document 6 Press [Stop - Canon imageCLASS MF5550 | imageCLASS MF5500 Facsimile Guide - Page 70
Sender Information," on p. 2-3.) 12/03/2003 13:36 FAX 1234567 CANON 001 USER'S DATA LIST *** COMMON SETTINGS PAPER SETTINGS PAPER SIZE PAPER TYPE TONER SAVER MODE SYSTEM SETTINGS DATE SETUP DEFAULT SETTINGS LTR PLAIN PAPER OFF MM/DD/YYYY COPY 6 Follow this procedure to print the USER - Canon imageCLASS MF5550 | imageCLASS MF5500 Facsimile Guide - Page 71
or if it encounters an error. This section describes messages related to fax functions. For other messages, see Chapter 9, "Troubleshooting," in the Basic Guide. CLEAR ADF Cause 1 Remedy Cause 2 Remedy There is a paper jam in the ADF. Remove the document you are trying to copy in the ADF. (See - Canon imageCLASS MF5550 | imageCLASS MF5500 Facsimile Guide - Page 72
size paper in the cassette or multi-purpose feeder. (See Chapter 2, "Paper Handling," in the Basic Guide. MEMORY FULL PRESS SET KEY Cause The memory becomes full during the document scanning, copying, sending, or receiving the fax. Remedy When sending the document, divide it into a few parts or - Canon imageCLASS MF5550 | imageCLASS MF5500 Facsimile Guide - Page 73
Basic Guide • Chapter 9, "Troubleshooting," in the Basic Guide REMOVE MP PAPER 7 Cause Paper is loaded in the multi-purpose feeder. Remedy Remove the paper from the multi-purpose feeder. If the machine receives the fax when paper is loaded in the multi-purpose feeder, the received document will - Canon imageCLASS MF5550 | imageCLASS MF5500 Facsimile Guide - Page 74
against the table below to learn more about what caused the error and how to remedy it. 0x2✕ Cause An Initial phase error occurred. Remedy Contact the other party and make sure their any necessary external device," in the Set-Up Sheet.) * ✕ stands for a number. Troubleshooting 7-4 Error Codes - Canon imageCLASS MF5550 | imageCLASS MF5500 Facsimile Guide - Page 75
. (See "Setting the Telephone Line Type," on p. 2-6.) 7 Q Is the document loaded? A Remove the document, stack it if necessary, and place it on the platen glass or load it in the ADF correctly. For more information, see Chapter 3, "Document Handling," in the Basic Guide. Q Is the one-touch - Canon imageCLASS MF5550 | imageCLASS MF5500 Facsimile Guide - Page 76
the ERROR TX REPORT? A The fax/telephone number you dialed is busy. Try sending the document later. busy. Please wait until the extension phone becomes free. Faxes sent from the machine are spotted 5, "Copying," in the Basic Guide. If the copy is clear, the problem may be in the receiving fax - Canon imageCLASS MF5550 | imageCLASS MF5500 Facsimile Guide - Page 77
in the ADF correctly. For more information, see Chapter 3, "Document Handling," in the Basic Guide. Cannot send using ECM (Error Correction Mode). Q Does the receiving fax machine support ECM? A If the receiving fax machine does not support ECM, the document is sent in the normal mode without - Canon imageCLASS MF5550 | imageCLASS MF5500 Facsimile Guide - Page 78
have to receive the fax manually. (See "Receiving Faxes Manually: MANUAL MODE," on p. 5-3.) Cannot receive a document manually. 7 Q Is the machine set to receive manually? Troubleshooting A For the machine to receive faxes manually, the receive mode must be set to . (See Chapter - Canon imageCLASS MF5550 | imageCLASS MF5500 Facsimile Guide - Page 79
the Basic Guide. A Select in in of the Menu. With this setting, the machine will not store documents in the memory even if the toner has run out. (See of "Menu Descriptions," on p. 8-7.) Q Is the correct paper loaded in - Canon imageCLASS MF5550 | imageCLASS MF5500 Facsimile Guide - Page 80
Errors occur frequently while receiving. Q Is the sending fax machine functioning properly? A Call the sender and have them check that their fax machine is functioning properly. 7 Troubleshooting 7-10 Faxing Problems - Canon imageCLASS MF5550 | imageCLASS MF5500 Facsimile Guide - Page 81
machine, the telephone jack on your wall and the jack on your telephone. (See 7 "Connect the telephone cable and any necessary external device," in the Set-Up Sheet.) Troubleshooting Telephone Problems 7-11 - Canon imageCLASS MF5550 | imageCLASS MF5500 Facsimile Guide - Page 82
unplugging, a built-in battery retains the user data settings and the speed dialing settings. Any sent or received documents stored in the memory are lost. During a power cut, functions are limited as follows: • You cannot send, receive, or copy documents. • You may not be able to make telephone - Canon imageCLASS MF5550 | imageCLASS MF5500 Facsimile Guide - Page 83
Troubleshooting," in the Basic Guide, contact Canon Authorized Service Facilities or the Canon Customer Care Center. Canon's support personnel are trained in the technical support of Canon's products and should be able to help you with your problem. For details on contacting Canon Authorized Service - Canon imageCLASS MF5550 | imageCLASS MF5500 Facsimile Guide - Page 84
Troubleshooting 7 7-14 If You Cannot Solve the Problem - Canon imageCLASS MF5550 | imageCLASS MF5500 Facsimile Guide - Page 85
is also provided for your reference. NOTE To specify or register the copy settings, see Chapter 10, "Machine Settings," in the Basic Guide. Accessing the Machine Settings Follow this procedure to change a setting: 1 Press [Menu]. 2 Press [ ] or [ ] to select the menu you want to change ➞ press - Canon imageCLASS MF5550 | imageCLASS MF5500 Facsimile Guide - Page 86
NOTE • For details on submenus, see "Menu Descriptions," on p. 8-3. • After selecting the item or value with [ ] or [ ], press [Set] to enter the setting. • If you press [Stop/Reset] before [Set] is pressed, the item you have selected will not be registered. • Press [Stop/Reset] to exit from Menu. • - Canon imageCLASS MF5550 | imageCLASS MF5500 Facsimile Guide - Page 87
1. PAPER SIZE 2. PAPER TYPE TONER SAVER MODE ON OFF SYSTEM SETTINGS 1. DATE/TIME SETTING 1. DATE/TIME SETTING 2. DATE SETUP 2. DEFAULT SETTINGS COPY Descriptions Sets the paper size and paper type. Selects the paper size. LTR, LGL, EXECUTIV, A4, B5, ENVELOPE (COM10, MONARCH, DL, ISO-C5), FREE - Canon imageCLASS MF5550 | imageCLASS MF5500 Facsimile Guide - Page 88
saver mode. 3MIN. to 30MIN. (5MIN.) The auto energy saver function is turned off. (The factory default setting is in bold face.) Machine Settings COPY SETTINGS See Chapter 10, "Machine Settings," in the Basic Guide. 8 FAX SETTINGS Name TEL# REGISTRATION 1. 1-TOUCH SPD DIAL TEL NUMBER ENTRY NAME - Canon imageCLASS MF5550 | imageCLASS MF5500 Facsimile Guide - Page 89
numbers by specifying the one-touch speed dialing keys set for rotary pulse dialing. Sets the settings related to report functions. Enables/disables automatic printing of a transmission report. Prints a report only when a transmission error occurs. Prints a report every time you send a document - Canon imageCLASS MF5550 | imageCLASS MF5500 Facsimile Guide - Page 90
attempt at dialing fails, redialing is not attempted. 3. TX START SPEED Sets the transmission speed for all documents 8 you send. 33600bps/14400bps/9600bps/7200bps/4800bps/ 2400bps RX SETTINGS Sets the reception functions. 1. DRPD: SELECT FAX Selects the ring pattern for fax calls. DOUBLE - Canon imageCLASS MF5550 | imageCLASS MF5500 Facsimile Guide - Page 91
in the memory. The keep printing function is turned on. With this setting, the machine will not store documents in the memory if the toner has run out. Re-set to after replacing the cartridge with a new one. Sets the default for the fax functions. Sets the fax resolution. Suitable for - Canon imageCLASS MF5550 | imageCLASS MF5500 Facsimile Guide - Page 92
ACTIVITY REPORT 2. SPEED DIAL LIST 3. USER DATA LIST Descriptions Prints a report manually before it is printed automatically after every 20 transactions. Prints the list of the fax/telephone numbers registered for one-touch speed dialing keys, coded speed dialing codes, or group dialing. 1-TOUCH - Canon imageCLASS MF5550 | imageCLASS MF5500 Facsimile Guide - Page 93
Appendix 9 CHAPTER This chapter lists the specifications for the fax function of the machine, and the index. Specifications Specifications are subject to change without notice. Facsimile Applicable Line Compatibility Data Compressing System Modem Speed - Canon imageCLASS MF5550 | imageCLASS MF5500 Facsimile Guide - Page 94
/in. × 196 lines/in. (8 pels/mm × 7.7 lines/mm) • Speed dialing One-touch speed dialing (12 destinations) Coded speed dialing (100 destinations) Group dialing (12 destinations) Regular dialing (with numeric keys) • Automatic redialing • Manual redialing (with Redial key) • Sequential broadcast (32 - Canon imageCLASS MF5550 | imageCLASS MF5500 Facsimile Guide - Page 95
settings, 8-3 DEFAULT SETTINGS setting, 8-3 Dialing coded speed, 3-1, 3-4, 4-8 group, 3-1, 3-6, 4-9 methods, 4-7 one-touch speed, 3-1, 3-2, 4-8 regular, 4-7 DOCUMENT TOO LONG message, 7-2 DRPD, 5-5 description, 5-4, 8-6 9 E Energy Saver key, 1-3 ENERGY SVR TIME setting, 8-4 Envelope, 8-3 Error - Canon imageCLASS MF5550 | imageCLASS MF5500 Facsimile Guide - Page 96
setting, 8-7 In Use indicator, 1-2 INCOMING RING setting, 8-6 9 INCORRECT PAPER SIZE message, 7-2 O One- PAPER message, 7-2 P PAPER SETTINGS settings, 8-3 PAPER SIZE setting, 8-3 PAPER TYPE setting, 8-3 Pause key, 1-2 PAUSE TIME setting, 8-6 Pauses, dialing with, 4-14 Plain paper, 8-3 Problems - Canon imageCLASS MF5550 | imageCLASS MF5500 Facsimile Guide - Page 97
setting, 2-6 description, 6-1, 8-5 Telephone problems, 7-11 setting, 6-6 Time, entering, 2-4 RX REPORT setting, 8-5 TONER SAVER MODE setting, 8-3 RX SETTINGS settings, 8-6 TONER SUPPLY LOW setting, 8-7 RX TO MEMORY setting, 8-7 TOUCH TONE setting, 8-5 Transparencies, 8-3 Troubleshooting - Canon imageCLASS MF5550 | imageCLASS MF5500 Facsimile Guide - Page 98
TX START SPEED setting, 8-6 Types of ring patterns, 5-5 U UNIT NAME setting, 8-5 USER DATA LIST description, 6-1 printing, 6-8 USER DATA LIST setting, 8-8 USER SETTINGS settings, 8-5 USER TEL NUMBER setting, 8-5 9 Appendix 9-6 Index - Canon imageCLASS MF5550 | imageCLASS MF5500 Facsimile Guide - Page 99
contents of this guide are printed on 70% recycled paper. CANON INC. 30-2, Shimomaruko 3-chome, Ohta-ku, Tokyo 146-8501, Japan CANON U.S.A., INC. One Canon Plaza, Lake Success, NY 11042, U.S.A. CANON CANADA INC. 6390 Dixie Road Mississauga, Ontario L5T 1P7, Canada CANON EUROPA N.V. Bovenkerkerweg
Facsimile Guide
Facsimile Guide