Canon imagePROGRAF W2200S User Guide

Canon imagePROGRAF W2200S Manual

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  • Canon imagePROGRAF W2200S | User Guide - Page 1
    Graphic Color Printer
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    without notice. • Every effort has been made to ensure that the information contained in this guide is correct. If any error or omission is found, contact us directly or an authorized Canon representative. • Canon is not responsible for any damages, direct or indirect, arising from or related to the
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    under the headings listed below. Before you use this guide, make sure that you understand what these headings people working around the printer. Caution z Failure to follow these instructions could lead to mistakes in the use of printer and result problems and use the printer more efficiently. i
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    Abbreviations Throughout this document the following abbreviations are used in text. • Microsoft® Windows® Millennium Edition is abbreviated as "Windows Me" • Microsoft® Windows® 98 is abbreviated as "Windows 98" • Microsoft® Windows® 95 is abbreviated as "Windows 95" • Microsoft® Windows® XP is
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    Safety Warnings and Precautions Read and follow all the warnings and guidelines described below to prevent the hazards of fire or electrical shock and ensure safe use of this printer. Warning T Location z The electrical contacts inside the printer become extremely hot during normal operation. To
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    the Power button to switch the printer off and unplug the power cord from the power supply. Discontinue using the printer and call for service. TCleaning the Printer z Use only a damp, clean cloth to clean the surfaces of the printer. The electrical contacts inside the printer become hot during
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    To avoid breaking a paper cassette and personal injury, always remove the cassettes before lifting and moving the printer or a paper feed unit. z The Model W2200 weighs 17 kg (37.5 lb.) To avoid back strain or other personal injuries, at least 2 people, lifting together at the front and back of the
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    to switch the printer off then unplug the printer power cord from the power supply. Call for service and do not use the printer until it has been checked by a qualified service technician. z Connect the interface cable correctly. To avoid damage, before connection make sure that the shape of
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    Contents Notations About Text i Conventions i Abbreviations ii Legal Notice ii Safety Warnings and Precautions iii Contents vii Chapter 1 Before Using the Printer Printer Part Names 1-2 Printer 1-2 Paper Feed Unit (option 1-6 Switching the Printer On and Off 1-7 Switching the Printer On
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    the Printer 6-9 Replacing the Printhead 6-11 Handing Printhead Precautions 6-11 How to Replace the Printhead 6-12 Chapter 7 Troubleshooting Having a problem 7-2 Printer not Operating Correctly 7-3 Cannot Print 7-3 Printing Does Not Start 7-6 Printing Halts During Print Job 7-8 Print Job
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    Print Results Do Not Match Print Job Content 7-11 Colors Wrong 7-12 Other Problems 7-13 Error Messages 7-16 Removing Paper Jams 7-20 Performing Print Test 7-25 Cleaning the Printhead 7-28 Types of Printhead Cleaning 7-28 Head Cleaning Procedure 7-28
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    x
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    1 Before Using the Printer This section describes printer parts and procedures you should know before you use the printer.
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    in order to replace ink tanks, press the Ink Replace button on the operation panel.(ÆP.6-4) e Manual feed lever Releases the paper feed roller to allow manual paper feed. Raise this lever to feed paper manually for printing or to remove jammed paper. (ÆP.2-18, P.7-20) f Slide lever Slide to the left
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    g Tray Set paper here for manual feed printing. Also functions as the paper exit tray during slot. The printer is provided with one slot for a network interface board (NB-11FB). (ÆSetup Guide) b USB port Provides a connection point for a USB cable connected to the USB port of the computer. (ÆSetup
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    for a Parallel cable connected to the Parallel port of the computer. (ÆSetup Guide) e Power connector Provides a connection point for the printer power cord. TUnder install it before you can use the printer. (ÆSetup Guide) d Carriage Holds the printhead and moves it left and right across the paper
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    TUnder the Right Cover a b c d e f g h i j k l a Y ink tank cover b M ink tank cover c PM ink tank cover d C ink tank cover e PC ink tank cover f Bk ink tank cover The ink tank covers protect the tanks and lock them in place. To replace an ink tank, press the Ink Replace button on the operation
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    Avoid hitting or applying great force to this connector. e Back cover f Back inner covers Open these covers to remove jammed paper from Cassette 2. g Guide pins These 2 pins, located at the back of the paper feed unit, align the paper feed unit correctly for installation. h Lift handles Grasp these
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    after it is set up and ready for normal operation. If the printer has not been set up completely, follow the procedures in the Setup Guide to complete the setup procedures before you execute the procedures below. Switching the Printer On Switch on the printer before you execute a print job from
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    Cancel Job/ Utility Setup Reset/Enter Power Online Ink Replace Online Message If you see an error message displayed, follow the procedure to correct the problem, and make sure the print job has completed. If a print job is in progress, wait for the print job to complete before switching off the
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    menus and make selections. The printer enters the offline mode automatically when an error message alerts you about a problem so you can perform the procedure to correct the problem. When you are finished performing settings with the operation panel and display, or after you have corrected an error
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    Setting the Printer Offline Follow the procedure below to set the printer offline. 1 Press the Online button to switch the Online lamp off. Set Media Cancel Job/ Utility Setup Reset/Enter Power Online Ink Replace Online Message Note When the Online lamp off, the printer is offline. z
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    2 Print Media You Can Use This chapter describes the types of print media that can be used and how to load each type.
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    or special media, the print area of each type, and other details are described below. Note z For more details about Canon print media, please refer to the instructions provided with each package. Types of Print Media The types of paper and other print media are described below. TPlain Paper
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    glossy coating on the surface, excellent in color development and water resistance. This media is ideal for printing photographs in high print quality. Canon product: Photo Paper Pro (PR-101) THigh Gloss Photo Film Film base media with a coated surface much shinier than Glossy Paper, an excellent
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    TQuick Dry Transparencies Highly transparent film that dries quickly. Ideal for large volume print jobs with transparencies. Canon product: Color Bubble Jet Transparencies Quick Drying Type (CF-401) Important z You must always print on the correct print side (the rough side) of this
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    in - No Yes Yes Yes Yes*1 Yes No Yes Yes Yes*1 No No W2200 Cassette 2 (Option) 13x22 in Cassette (Option) No Yes Yes No Yes No ~ 5.8 x 19 in. (Length) Note z Skew may occur when feeding paper manually from the tray. If this occurs, remove all of the paper from the paper cassette and print
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    (KP-101) A3 Ledger Transparencies (CF-102) Transparencies Quick Dry Type (CF-401) BJ Proofing Paper (IP-101) A3+ 13x22 in. W2200 (Sheets) Cassette 1 Cassette 2 (Option) 13x22 in Cassette (Option) Tray 250 250 - 1 50 50 - 1 100 100 - 1 100 100 - 1 150 150 - 1 150 150
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    used: • Folded • Curled • Wrinkled • Looseleaf pads or any type of sheets with holes. z For details about handling and storing print media, please refer to the instructions provided with each package. Print Media That Can Be Used 2-7
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    Loading Paper Cassettes Follow the procedures below to load the paper cassette: • Load the print media in a paper cassette. • Select the media size and type on the printer operation panel. • Start the print job on the computer. Important z Store unused paper and other media in its original package.
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    the paper. Marks for standard paper sizes are provided on the length guide. Move the guide to the desired mark. 4 Pinch the lever on the width guide so it moves freely and move the guide to the paper size mark. The width guide can be set and locked in every 0.5 mm (0.02 in.). Set the
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    against the bottom of the stack. You can fill the cassette up to the load limit mark (a) marked on the width guide. = > ? Important z Overloading the paper cassette can cause paper jams. Never load paper higher than the load limit mark (a), and never load more than the number
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    stack. z When printing transparencies, always load 1 sheet of plain paper the same size as the transparencies on the bottom of the stack. 7 Move the width guide until it rests lightly against the side of the stack. Important z To ensure smooth paper feed from the cassette, make sure that the width
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    Important z You must set the slide lever to the center position to enable paper feed from the cassette. Note z The out put extension should be used to prevent large size media from falling off the tray after it is ejected from the printer. Always attach the out put extension before starting the
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    media on the operation panel. z Adjust the line feed setting in the "LF Adjust" menu on the operation panel before you execute a print job. (ÆSetup Guide) Loading Paper Cassettes 2-13
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    Note z The printer is shipped from the factory with the "Media Size" set for "B5-JIS" and the "Media Type" set for "Plain Paper". z While printing with one of the settings described above, if the ink blurs or if printing is too light, select Special 1 to 5 for the "Media Type". These settings
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    3 Select the cassette. You can skip Steps 4, 5 if you are using one of the following paper sizes (these sizes set automatically): A4, B4, A3, A3+ (L), 13x22", Letter, Ledger. Go to Step 6 and do the Media Type selection. z If the optional cassette is not installed.  Confirm that "Cassette 1" is
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    7 Press or to display the media type loaded and press . Media Type Plain Paper → An equals sign (=) displayed to the left of the setting indicates the current Media Type selection. 8 When you are finished, press the Online button to light the Online lamp. Set Media Cancel Job/ Utility Setup
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    may not feed smoothly. z Skew may occur when feeding paper manually from the tray. If this occurs, remove all of the paper from the paper cassette and print. 1 From the computer, select Manual for Media Source. As the operation panel displays "Load Media", enters
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    2 Remove the front upper cover. 3 While raising the manual feed lever, pull Cassette 1 to the marked position. Align the mark (a) of the cassette cover with the position of the printer front. a Important z If there
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    (b) facing down, align the edge of the stack with the right guide (a) then push the stack into the cassette until it stops. When Important z To prevent misfeeds, make sure that the paper is not over the right guide (a). z When loading the media that is wider than the media loaded in the cassette
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    z To prevent the ejected media falling from the tray, use the output tray extension. 6 Move the slide lever until it lightly touches the media. 7 While raising the manual feed lever, push Cassette 1 completely into the printer. a 2-20 Print Media You Can Use
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    Important z To prevent incorrect feeding, the sheets must be set to pass below the exit guide (a). a 8 Press the Online button. Set Media Cancel Job/ Utility Setup Reset/Enter Power Online Ink Replace Online Message Note The print job starts. To print
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    cassettes, make sure that the slide lever is always as close as possible to the center position within its range. z If you moved the width guide of Cassette 1 at Step 4, after moving the width guide back to its original position, feed paper from the cassette. 2-22 Print Media You Can Use
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    3 Printing from Windows This chapter describes the basic procedure for printing from Windows.
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    about the printer driver, refer to the printer driver online Help. (Æ P.3-4) z For more details about print software functions, refer to the Setup Guide. Print Procedure 1 If the software application, select Print from the File menu. The Print window opens. 2 Make sure the name of the printer
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    Canceling a Print Job Follow the procedures below to cancel a print job. 1 In the Printers folder, double-click the icon for the printer. 2 Click the name of the job that you want to cancel, click Printer in the menu bar and select Cancel All Documents. The print job is deleted. 3 If the Online
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    , click the Help button. Note The Help window opens. z For more details about how to use the Help window, please refer to your operating system manual. 3-4 Printing from Windows
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    4 Printing from a Macintosh This chapter describes the basic procedures for printing from a Macintosh.
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    about the printer driver, refer to the printer driver Help. (Æ P.4-13) z For more details about print software functions, refer to the Setup Guide. z Once you select this printer, reselection is not necessary for future print jobs. If you selected another printer previously, reselect this printer
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    2 Select the GARO Printer Driver icon from the list on the left, and for the Destination select the connection method, then select this printer from the list on the right. If the printer is connected to a network, make sure that the Active button for AppleTalk is clicked on. 3 Close the Chooser
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    TMac OS X With Mac OS X use Print Center to select the printer. However, if the printer is switched off, or if the cable is disconnected, the name of the printer will not appear in the list. Be sure to check the status of the printer before starting a print job. An example using Mac OS X Ver.10.2 is
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    3 If the name of the printer is not in the Printer List, click the Add Printer icon. If the name of the printer is in the list, go to Step 5. 4 In the new connection menu connect the connection destination for the printer, select the name of the printer from the list, then click the Add button.
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    Print Procedure 1 In the software application, select Print from the File menu. The Print window opens. 2 Check the Printer box and make sure that the name of the printer is displayed. On the Main panel select the settings for the pages, number of copies, Media Type, Media Source, Print Quality, and
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    Canceling a Print Job The procedure to cancel a print job is different, depending on whether the job is printing in the background or the foreground. Note z With Mac OS X all print jobs execute in the background; print jobs do not execute in the foreground. Canceling a Background Print Job With
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    3 With the Job selected for deletion, click the Printing Paused button again. The print job is deleted. 4 Select Resume Printing from the File menu. The printer re-enters print mode and is ready for operation. Important z After canceling a print job, you should always select Resume Printing. With
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    5 If the Online lamp on the printer operation panel is flashing, indicating that the print job is still processing, press and hold down the Cancel Job/Utility button for 3 seconds until "Job Cancel" is displayed, then release the button. Set Media Cancel Job/ Utility Setup Reset/Enter Power
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    2 Open the Utilities folder and open Print Center. 3 Select the name of the printer from the Printer List, then select Show Jobs from the Printers menu. The queue list for the printer is displayed. 4 Select the print job to cancel, then select Delete Job from the Jobs menu. The print job in progress
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    Important z After the print data has been sent to the printer, the print job cannot be canceled. When you want to cancel a print job that remains in the printer, do the GARO Printmonitor job cancel procedure. To open the GARO Printmonitor, in the Print Center of the Printer menu select Printer
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    Canceling a Foreground Print Job Follow the procedure below to cancel a print job in the foreground. When you cancel a print job in the foreground, the print-in-progress dialog box opens. 1 When the print-in-progress dialog box opens, press and hold down the Command key and press the period (.) key.
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    Acrobat Reader is required to view the Help file. z For details about how to use Adobe Acrobat Reader, please refer to the Adobe Acrobat Reader manual. z You can copy the Help file to the hard disk. This will allow you to view the Help at any time without mounting the User
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    4-14 Printing from a Macintosh
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    5 Using the Operation Panel This chapter describes how to use the printer operation panel buttons and functions.
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    What's On the Operation Panel? On the printer operation panel there is a display (a), 7 buttons (b), and 2 lamps (c). The operation panel is used to indicate the current status of the printer, to display messages and settings, and to perform menu settings. a Set Media Cancel Job/ Utility Setup
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    Display Replace Y Tank Note Line 1, Line 2: Displays an error message if the printer requires attention, and the printer stops printing. After correcting the problem, press the Online button. Line 2 only: Displays an error message, but the print job can continue. In the Setup Menu the printer can
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    Using the Operation Panel Buttons The buttons on the operation panel are used for the functions described below. a b Set Media Cancel Job/ Utility Setup c d Reset/Enter Power Online Ink Replace e g f Online Message a Setup ( ) button Offline: When the printer is offline, press this
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    printer online. However, when an error message is displayed, the printer will not return online until the problem has been corrected. Error message displayed: After correcting the problem, press this button to return the printer online. Menu display: Closes the menu display and returns the printer
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    g Ink Replace button Press this button to start the procedure to replace an ink tank. After setting the printer offline line by pressing the Online button, press this button to prepare the printer for ink tank replacement and to unlock the right cover. Reading Operation Panel Lamps The lamps on the
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    Function Menus This printer is provided with many built-in functions that can be set through the operation panel and GARO Device Setup Utility. The functions provided by the multi-level menu displays can be accessed with the arrow buttons on the operation panel. Types of Menus The functions are
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    Menu Flow Summaries The printer operation panel menus are summarized in the flowcharts below. Use the arrow buttons to display the items on the menus. or Press or to move the previous or next item on the same level. Press to move to the next level below. Press to return to the previous level
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    TSet Media Menu Flow Set Media Cassette 1 Cassette 2 *1 *1 Displayed when this option is installed. Media Size Media Type Media Size Media Type Function Menus 5-9
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    the computer. In order to print, the printer must be set online. After the printer is switched on, the printer automatically goes online if no problems occur. T Offline When it is set offline, the printer cannot receive a print job from the computer; the offline state is for using the operation
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    3 Press the Set Media button (b). The Media Set Menu opens. 4 Press or to display "Cassette 1", then press . Media Set Menu Cassette 1 → The next menu level is displayed. 5 Press or to display "Media Type", then press . Cassette 1 Media Type → The first setting available for selection is
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    Menu Settings Summary Tables The menus provide the functions listed and described in the tables below. Settings marked with an asterisk (*) in the tables are the initial or default values. Setup Menu Menu Item Ext. Features Warning Display Drying Time Language Job Time Out Ink Check Off Adjust
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    of bi-directional printing. A hard reset must be performed on the printer to enable these settings. Frame Type: Disable, Ethernet II IP Mode: Manual*, Automatic Protocol DHCP: On*, Off BOOTP: On*, Off RARP: On*, Off IP Setting IP Address Subnet Mask Default G/W Executes the initial settings for
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    Utility Menu Menu Item Nozzle Check Status Print LF Status Print Ext. I/F Print Head Cleaning A Head Cleaning B Head Cleaning C Move Printer Replace Head Ink Remains Feed/Exit Available Settings Cassette 1, Cassette 2 Functions Prints a nozzle check pattern. Prints a list of the menu items and
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    Media Set Menu Menu Item Cassette 1 Media Size Media Type Cassette 2 Media Size Media Type Available Settings Functions B5-JIS* Selects the media size for Cassette 1. A4, A3, B4, Letter, Legal, Ledger, A3+ are set automatically. Plain Paper*, Coated Paper, Glossy Paper, Glossy Paper 2, Matte
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    5-16 Using the Operation Panel
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    6 Maintenance This chapter describes how to replace consumables and maintain the printer.
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    Replacing Ink Tanks A message in the printer driver screen or in the printer operation panel display warns you when the level of the ink in an ink tank is low to indicate that it is time to replace the ink tank. The printer is provided with 6 replaceable ink tanks; Yellow (Y), Magenta (M), Photo
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    TWhen the "Replace Tank" Message Is Displayed When ink in an ink tank runs out, the replace tank message is displayed and printing halts. Replace the ink tank when this message is displayed. The capital letters in the message indicate the ink tank color: Y (Yellow), M (Magenta), PM (Photo Magenta),
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    Replacing an Ink Tank Follow the procedure below to replace the ink tank. This procedure can be followed to replace any ink tank. 1 Press the Online button to switch the Online lamp off. Set Media Cancel Job/ Utility Setup Reset/Enter Power Online Ink Replace Online Message The printer is set
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    4 Push up the ink tank lever of the color ink tank to replace and open the ink tank cover. 5 Holding the ink tank by the grips on both sides, remove the ink tank. Important z Place the removed ink tank in a plastic bag and seal the bag. 6 Remove the new ink tank from its package. Important z Always
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    z Never touch the ink supply port (a) or the terminals (b). Touching these areas could damage these parts or cause poor quality printing. The illustration below shows the insertion side up. a b c 7 With the ink supply ports facing down and the label facing in the direction as shown below, insert the
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    9 If you need to replace another ink tank, follow Step 4 to Step 8. 10 When you are finished replacing ink tanks, close the right cover. Press down on the right cover until you hear it click and lock. Note The Online lamp lights and the printer is ready to print. If printing was paused, the
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    level detection function switched off could damage the printer, especially the printhead, or could cause the printer to operate abnormally in other ways. Canon is not responsible for damages or injuries caused by such actions. Caution z Once the ink level detection feature is switched off, the ink
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    Cleaning the Printer Periodically clean the printer to ensure quality printing and to avoid problems. Always follow the safety guidelines below when cleaning the printer. Warning z To avoid minor burns or minor injury from moving parts, before cleaning the printer
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    3 Dampen a clean cloth, wring it out thoroughly, then use it to wipe and clean the printer exterior and tray, the paper output tray, and the area around the power connector to remove all dust and paper dust. Use a clean, dry cloth to wipe and dry the cleaned surfaces. 4 Plug the power cord into the
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    ink tank with a new tank before performing the printhead replacement. Note z Purchase the printhead below as a replacement. Contact a Canon service center for details. Printhead BC-1300 Handing Printhead Precautions Always follow these precautions when handling a printhead. Caution z Store the
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    How to Replace the Printhead To replace the printhead, you must execute the "Replace Head" feature of the Utility Menu and follow the order of the messages on the printer operation panel to complete the following tasks: • Set the printer offline • Execute "Replace Head" • Remove all ink tanks •
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    3 Press the Cancel Job/Utility button. Set Media Cancel Job/ Utility Setup Reset/Enter Power Online Ink Replace Online Message The Utility Menu opens in the display. 4 Press or to display "Replace Head" then press . Utility Menu Replace Head → When the message "Remove Ink Tank" is
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    6 Open the ink tank covers and remove all the ink tanks. 7 Close all the ink tank covers, then close the right cover. Note When the display reads "Ink Draining..." this means the ink has started to drain. z About 3 minutes is required for the ink to drain from the printhead. 6-14 Maintenance
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    8 When the display reads "Open Cover Back Upper Cover", open and remove the back upper cover. After removing the cover, the display reads "Rep. P.Head OK". 9 Pull the printhead lock lever out and lower it completely. 10 Raise the printhead lock cover completely. Replacing the Printhead 6-15
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    11 Remove the old printhead. Caution z If the printer was operating before you started to remove the printhead, allow the printer to cool for a few minutes. The metal parts of the printhead become very hot during printing. To avoid minor burns, never touch the metal parts of the printhead.
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    z To prevent poor printing results, never touch the exposed nozzles (e) or electrical contacts (f) on the printhead. The below illustration represents the insertion surface facing upward. e f z Never try to re-attach the protective caps or packing material removed from the printhead. Discard these
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    15 Raise the printhead lock lever and push in toward the printer until it locks. 16 Re-attach the back upper cover. On the operation panel "Ins. Ink Tank OK" is displayed and the right cover lock is released. Go on to the next step to install the ink tanks. 17 Open the right cover. Important z Make
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    18 Push up the lever of the ink tank to replace then open the cover. 19 With the ink ports pointing down and the label facing in the direction shown in the illustration below, insert the ink tank into the holder. Important z Always match the color of the ink with the correct holder before inserting
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    is ready for operation. Note z After you finish replacing the printhead, execute "Position Adjust" to print the printhead alignment pattern and adjust the printhead. (ÆSetup Guide) z When you finish adjusting the printhead, execute "LF Adjust" to print the pattern and adjust LF setting.(ÆSetup
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    7 Troubleshooting This chapter describes how to solve problems with the printer.
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    or if you experience any other problems, read in order through the list below, select the heading that best describes your problem, then go to the referenced page   Print job completes with unexpected Æ results. Removing Paper Jams Print Job Results Abnormal Æ P.7-20 Æ P.7-9 7-2 Troubleshooting
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    receptacle and the main power line. Problem 4: Power cord broken. Solution: Call for service and request a new power cord. Printer is on but not online. Problem 1: Printhead is not installed. Solution: Install the printhead. (ÆSetup Guide) Problem 2: Ink tank(s) are not installed. Solution
  • Canon imagePROGRAF W2200S | User Guide - Page 102
    (http:// www.canon.com/). System does not recognize the printer. Problem 1: Interface cable is disconnected. Solution: If the printer is connected via the parallel port, USB port, or IEEE1394 port, check the cable connections at the printer and the computer. (ÆSetup Guide). 7-4 Troubleshooting
  • Canon imagePROGRAF W2200S | User Guide - Page 103
    Problem opens, follow the instructions on the screen instructions to install the interface driver.  Next, when the Add New Hardware Wizard opens, follow the instructions then install the driver. Problem 3: The destination via the for "Connect To" and "Zone". Problem 4: The parallel port or USB port
  • Canon imagePROGRAF W2200S | User Guide - Page 104
    select "Phase 2" for the AppleTalk protocol.(ÆNetwork Guide) Printing Does Not Start No error message displayed. Problem 1: Printer is not selected as the destination Jobs menu. Problem 3: The printer is offline. Solution: Press the Online button to set the printer online. 7-6 Troubleshooting
  • Canon imagePROGRAF W2200S | User Guide - Page 105
    : Check if the error message appears in GARO Status Monitor for Windows or GARO Printmonitor for Macintosh and follow the instructions in the message to solve the problem. (ÆP.7-16) Problem 3: Paper out. Solution: Load paper in the paper cassette or tray designated as the paper supply source
  • Canon imagePROGRAF W2200S | User Guide - Page 106
    for Macintosh and follow the instructions in the message to solve the problem. (ÆP.7-16) Problem 2: The selected Media Size clogged, clean the printhead. (ÆP.7-28) Problem 3: Printer is damaged. Solution: Call for service. Problem 4: Ink filling is not completed. (ÆP.6-2) 7-8 Troubleshooting
  • Canon imagePROGRAF W2200S | User Guide - Page 107
    expect, check the items described below. Poor Print Quality Printing is faint. Problem 1: Printing on the wrong side of the sheet. Solution: Determine which side setting (print density) in the printer driver. (ÆPrinter Driver Help) Problem 2: The selected Media Size is not the same as the media
  • Canon imagePROGRAF W2200S | User Guide - Page 108
    Problem (ÆP.2-8) Problem 2: Print media is curled the print job again. Problem 3: Platen is stained or Dark Streaks Visible. Problem 1: Printhead is out of Adjust" item. (ÆP.7-34) Problem 2: The amount of paper not solve the problem, perform "Paper Adjust" on the operation panel. Problem 3: The types
  • Canon imagePROGRAF W2200S | User Guide - Page 109
    printer and try again. (ÆSetup Guide) Problem 3: The computer cannot communicate with supported. Solution: Make sure that the font used in the text of the software application has been installed correctly. For details, see your software application manual. The Thickness of Lines Different Problem
  • Canon imagePROGRAF W2200S | User Guide - Page 110
    color correction. (ÆMonitor Instructions) Solution: The color management setting in the software application is not set correctly. For details, see your software application manuals. Problem 3: The printer does Process check box off, and print again. (ÆPrinter driver Help) 7-12 Troubleshooting
  • Canon imagePROGRAF W2200S | User Guide - Page 111
    other large image normally consumes a large amount of ink. This is not abnormal. The printer does not print correctly, even after a printhead cleaning. Problem 1: Ink flow is not performed properly to fill the printhead after a printhead cleaning because there is not enough ink left in the ink tank
  • Canon imagePROGRAF W2200S | User Guide - Page 112
    Do not remove the ink tank. Problem 1: Never remove an ink tank with the printer switched off. Solution: Follow the procedure below to remove the right cover manually and remove the ink tank. 1 Insert and slide the thin cover. a The right cover unlocks. 2 Open the right cover. 7-14 Troubleshooting
  • Canon imagePROGRAF W2200S | User Guide - Page 113
    3 Push up the lever of the ink tank to replace then open the cover. 4 Holding the ink tank by the grips on both sides, remove the ink tank. Important z Place the removed ink tank in a plastic bag and seal the bag. Print Job Results Abnormal 7-15
  • Canon imagePROGRAF W2200S | User Guide - Page 114
    after following the procedures above, note the number of the error and call for service. Replace x Tank Problem 1: The ink tank of the displayed color (x = Y, M, PM, C, . (ÆP.6-2) Problem 2: A problem has occurred with the ink tank. Solution: Install a new ink tank. (ÆP.6-2) 7-16 Troubleshooting
  • Canon imagePROGRAF W2200S | User Guide - Page 115
    . Solution: Read the message and select the correct color ink tank for replacement. Make sure that the new ink tank is installed correctly. Ink level ? Problem 1: The ink level detection function is set to off. Solution: The message is displayed when the print job is executed, and the printer is set
  • Canon imagePROGRAF W2200S | User Guide - Page 116
    full and requires replacing very soon. Solution: Call for service. Install P.head Press Online Key Problem 1: The printhead is not installed. Solution: Install the printhead correctly. (ÆSetup Guide) Printhead NG Press Online Key Problem 1: The installed printhead cannot be used with the printer
  • Canon imagePROGRAF W2200S | User Guide - Page 117
    cannot be cancelled with the printer operation panel. No Media:Manual Problem 1: Paper could not feed from the tray. Solution: Load the media in media in the tray and press the Online button. (ÆP.2-17) Remove Media Problem 1: The printer is waiting for removal of paper or other print media from
  • Canon imagePROGRAF W2200S | User Guide - Page 118
    panel and the print job stops. Follow the procedure below to check each part for paper jams and remove the jammed sheets. 1 While raising the manual feed lever, remove the paper cassettes. If you are using Cassette 2, be sure to remove all the paper cassettes. 2 Remove the front upper cover. 7-20
  • Canon imagePROGRAF W2200S | User Guide - Page 119
    3 If you see paper jammed at the paper exit, use both hands to pull the jammed paper out slowly. 4 If you see paper jammed at any paper feed slot, use both hands to pull the jammed paper out slowly. Removing Paper Jams 7-21
  • Canon imagePROGRAF W2200S | User Guide - Page 120
    the back inner cover, push in gently the grips both sides. If the back inner cover is loose, the paper does not feed smoothly. 7-22 Troubleshooting
  • Canon imagePROGRAF W2200S | User Guide - Page 121
    6 If you see pieces of torn paper inside the printer, remove the rear upper cover then use both hands to pull the jammed paper to the front of the printer to remove it. a b Important z Never touch the encoder film (a), and try to avoid touching other parts of the device. z Try to avoid bending the
  • Canon imagePROGRAF W2200S | User Guide - Page 122
    7 Attach the front upper cover and the back upper cover. 8 Load paper in the paper cassettes and insert the paper cassettes in the printer. 7-24 Troubleshooting
  • Canon imagePROGRAF W2200S | User Guide - Page 123
    Performing Print Test If your printouts become faint or streaked with white lines, print a nozzle check pattern to determine of the print nozzles on the printhead are clogged. Before executing the nozzle check pattern, load A4 or letter size sheet of in the Cassette 1. Important z Always load A4 or
  • Canon imagePROGRAF W2200S | User Guide - Page 124
    pattern is normal. z Normal Print Pattern z Abnormal Print Pattern If any of the lines are broken, follow the procedure below: • Execute printhead cleaning. (ÆP.7-28) 7-26 Troubleshooting
  • Canon imagePROGRAF W2200S | User Guide - Page 125
    5 When you are finished, press the Online button to switch the Online lamp on. Set Media Cancel Job/ Utility Setup Reset/Enter Power Online Ink Replace Online Message The printer is ready to print. Performing Print Test 7-27
  • Canon imagePROGRAF W2200S | User Guide - Page 126
    the printhead. The procedure is basically the same for all 3 methods for cleaning the printhead. • If 1 execution of Head Cleaning A does not correct the problem, perform Head Cleaning B. • If Head Cleaning B does not correct the problem, repeat Head Cleaning B 2 or 3 times. 7-28 Troubleshooting
  • Canon imagePROGRAF W2200S | User Guide - Page 127
    • If 3 consecutive cleanings with Head Cleaning B does not solve the problem, then perform Head Cleaning C. • If Head Cleaning C does not restore normal operation of the printhead, then the printhead is damaged and should be replaced. (ÆP.6-11) 1
  • Canon imagePROGRAF W2200S | User Guide - Page 128
    the Online lamp on. Set Media Cancel Job/ Utility Setup Reset/Enter Power Online Ink Replace Online Message The printer is ready to print. 7-30 Troubleshooting
  • Canon imagePROGRAF W2200S | User Guide - Page 129
    Aligning the Printhead If you notice broken vertical lines or deviation in colors in your prints, print a printhead alignment patterns and align the printhead. Before printing a printhead alignment pattern, load A4 or Letter size paper in Cassette 1. Follow the procedure below to align the printhead
  • Canon imagePROGRAF W2200S | User Guide - Page 130
    Adjust" then press . Adj. Printhead Position Adjust→ 7 Press or to select "Print Pattern" then press . Position Adjust Print Pattern → The printhead alignment pattern prints. 7-32 Troubleshooting
  • Canon imagePROGRAF W2200S | User Guide - Page 131
    8 Press or to select "Adj. Setting A" then press . Position Adjust Adj. Setting A → 9 Look at "A" on the printhead alignment pattern and determine the number of the vertical line that is least conspicuous. Press or to display that number then press . Adj. Setting A 2 → The selected setting is
  • Canon imagePROGRAF W2200S | User Guide - Page 132
    switch the Online lamp off. Set Media Cancel Job/ Utility Setup Reset/Enter Power Online Ink Replace Online Message The printer is set offline. 7-34 Troubleshooting
  • Canon imagePROGRAF W2200S | User Guide - Page 133
    3 Press the Setup button. Set Media Cancel Job/ Utility Setup Reset/Enter Power Online Ink Replace Online Message The Setup Menu opens in the display. 4 Press or to display "Adjust Printer" then press . Setup Menu Adjust Printer → 5 Press or to display "Band Adjust" then press . Adjust
  • Canon imagePROGRAF W2200S | User Guide - Page 134
    / Utility Setup Reset/Enter Power Online Ink Replace Online Message When "Ready" is displayed on the operation panel, the printer is ready to print. 7-36 Troubleshooting
  • Canon imagePROGRAF W2200S | User Guide - Page 135
    Adjusting the Amount of Line Feed If you notice white or dark lines in your prints, print an LF setting pattern and adjust the amount of media feed. Before printing the LF setting pattern, load LF Adjust Paper provided with the printer or A4 or letter size High Resolution Paper (HR-101S) in Cassette
  • Canon imagePROGRAF W2200S | User Guide - Page 136
    Adjust " then press . Adj. Printhead LF Adjust → 7 Press or to display " Print Pattern " then press . LF Adjust Print Pattern → The LF setting pattern prints. 7-38 Troubleshooting
  • Canon imagePROGRAF W2200S | User Guide - Page 137
    8 Press or to display " Adj. Setting " then press . LF Adjust Adj. Setting → 9 Look at the LF setting pattern and determine the number of the horizontal line that is least conspicuous. Press or to display the number then press . Adj. Setting 1 → The selected setting is prefixed with an equals
  • Canon imagePROGRAF W2200S | User Guide - Page 138
    switch the Online lamp off. Set Media Cancel Job/ Utility Setup Reset/Enter Power Online Ink Replace Online Message The printer is set offline. 7-40 Troubleshooting
  • Canon imagePROGRAF W2200S | User Guide - Page 139
    3 Press the Setup button. The Setup Menu opens. Set Media Cancel Job/ Utility Setup Reset/Enter Power Online Ink Replace Online Message 4 Press or to display " Adjust Printer " then press . Setup Menu Adjust Printer → 5 Press or to display " Paper Adjust " then press . Adjust Printer Paper
  • Canon imagePROGRAF W2200S | User Guide - Page 140
    the setting value of the print patterns may show different numbers from -28 - +28, you can not select these numbers on the operation panel. 7-42 Troubleshooting
  • Canon imagePROGRAF W2200S | User Guide - Page 141
    8 Other Important Information This chapter describes options, specifications, and provides other information.
  • Canon imagePROGRAF W2200S | User Guide - Page 142
    Options The following options can be used with this printer. Paper Feed Units A paper feed unit is installed below the printer to hold an additional paper cassette. One paper cassette can be added to the printer. The printer can switch automatically between the paper cassettes as alternate paper
  • Canon imagePROGRAF W2200S | User Guide - Page 143
    Universal Cassette UCW-22 For Cassette 2. 13x22 inch Cassette UCW-20 Exclusive for Proof Paper. Options 8-3
  • Canon imagePROGRAF W2200S | User Guide - Page 144
    Uninstalling the Software Follow the procedures below to uninstall the printer driver and utilities from computer. Important z If you uninstall the software from Windows XP, Windows 2000, or Windows NT 4.0, you must log in as a member of the Administrators group before the uninstallation. Deleting
  • Canon imagePROGRAF W2200S | User Guide - Page 145
    is finished, the printer names deleted from this list are displayed. Confirm the printer names, then click the OK button. Note Follow the instructions on the screen to restart the computer. z If a message warns you that the uninstallation failed, restart the computer, then repeat this procedure
  • Canon imagePROGRAF W2200S | User Guide - Page 146
    Administrators group before the uninstallation. 1 On the desktop, click the Start button, point to Programs, then click "GARO Printer Driver Uninstaller" for "Canon Printer Uninstaller". The Delete Printer window opens. 2 Click the printer in the list you wish to delete, then click the Delete button
  • Canon imagePROGRAF W2200S | User Guide - Page 147
    . Uninstalling the LPR Port Follow the procedure below to uninstall Canon LPR Port installed with Windows. 1 Follow the messages indicated port" select any setting other than the "Canon LPR Port" setting. For the CANON LPR Port, "XXX.XXX.XXX.XXX@LP (Canon LPR Port)" is displayed. 2 Mount the
  • Canon imagePROGRAF W2200S | User Guide - Page 148
    Uninstalling the GARO Device Setup Utility Follow the procedures below to uninstall the GARO Device Setup Utility installed with Windows. 1 On the desktop click the Start button, point to Settings, then click Control Panel. The Control Panel window opens. 2 Double-click the Add/Remove Programs icon.
  • Canon imagePROGRAF W2200S | User Guide - Page 149
    Specifications Print Capacity Print Method Print Speed Max. Resolution Interface Parallel Interface*1 (IEEE1284) USB Interface*1 (1.10 Compliant) Network Interface (10base-T/100base-TX) IEEE1394 Interface (IEEE1394) Interface Connector Printhead Replaceable Ink Tanks Yellow Magenta Photo Magenta
  • Canon imagePROGRAF W2200S | User Guide - Page 150
    Main Unit Power source AC100 - 127 V 50/60 Hz AC220 - 240 V 50/60 Hz Power Consumption Less than 44W (during printing) Less than 15W (during printing)*2 Noise (Operation) Appox. 46 dB (A) (No optional cassettes installed, with High mode selected for Print Quality on the Main sheet of the GARO
  • Canon imagePROGRAF W2200S | User Guide - Page 151
    front upper cover 1-2, 2-18, 7-20 function menu flow ...5-8 summary ...5-12 types ...5-7 using ...5-10 GARO Device Setup Utility 8-8 GARO Printer Driver 4-3 GARO Status Monitor 8-7 Glossy Paper ...2-2 guide pin ...1-6 Index 8-11
  • Canon imagePROGRAF W2200S | User Guide - Page 152
    to replace ...6-4 when to replace 6-2 jams ...7-20 lamps ...5-6 length guide ...2-9 lift handles ...1-3, 1-6 load limit mark ...2-10 LPR Port ...8-7 Mac OS 8.6/9.x 4-2, 4-7 Mac OS X ...4-4, 4-9 Macintosh ...4-2 manual feed ...2-17 manual feed lever 1-2, 2-18, 7-20 Matte Photo Paper ...2-3 media
  • Canon imagePROGRAF W2200S | User Guide - Page 153
    13 selecting type 2-13 Print Queue Restarting 4-8 print side ...2-10, 2-19 printer cleaning ...6-9 name ...1-2 specifications ...8-9 troubleshooting 7-3 printer driver ...4-2 printer selection ...4-2 printhead ...1-4, 6-16 aligning position 7-31 handling precautions 6-11 lock cover ...1-4 lock
  • Canon imagePROGRAF W2200S | User Guide - Page 154
    , 7-35, 7-38, 7-41 setup menu 5-7, 5-8, 5-12 slide lever ...1-2, 2-19 T transparencies ...2-3 transparencies, quick dry 2-4 tray ...1-3, 2-17 troubleshooting ...7-2 U universal paper cassettes 8-2 USB port ...1-3 utility menu 5-7, 5-8, 5-14 W width guide ...2-9 Windows print procedure 3-2 8-14
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Graphic Color Printer