Canon imagePROGRAF iPF6350 iPF6300/iPF6350 Basic Guide No.2 - Page 49

Roll paper is not securely in, contact with roll holder., Roll Holder, Roll feed unit error., Roll

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Error Message Roll paper is not securely in contact with roll holder. Roll feed unit error. No Roll Unit. Error Messages Cause Corrective Action When the roll was loaded, the roll was not inserted firmly all the way on the Roll Holder. Follow these steps to reload the roll. 1. Press the OK button and remove the roll holder from the printer. 2. Insert the roll firmly on the Roll Holder until it touches the flange. (→ , Loading Rolls on the Roll Holder) 3. Load the Roll Holder in the printer. The Roll Feed Unit is not working. Turn off the printer, remove the Roll Feed Unit momentarily, and then reinstall it. (→"Removing the Roll Feed Unit," User Manual) (→"Installing the Roll Feed Unit," User Manual) If the message is displayed again despite these measures, contact your Canon dealer for assistance. The printer has received a print job, but the Roll Unit is not installed. Press the Stop button to stop printing. 1. Turn the printer off and install the Roll Unit. Connect the Roll Unit Cable firmly and completely. 2. Turn the printer on and resend the print job. 49

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49
Error Messages
Error Message
Cause
Corrective Action
Roll paper is not securely in
contact with roll holder.
When the roll was loaded, the roll
was not inserted firmly all the way
on the
Roll Holder
.
Follow these steps to reload the roll.
Press the
OK
button and remove the roll holder
from the printer.
(
→
, Loading Rolls on the Roll Holder)
Insert the roll firmly on the
Roll Holder
until it
touches the flange.
1.
2.
Load the
Roll Holder
in the printer.
3.
Roll feed unit error.
The
Roll Feed Unit
is not working.
Turn off the printer, remove the
Roll Feed Unit
momentarily, and then reinstall it.
(
→
"Removing the Roll Feed Unit," User Manual)
(
→
"Installing the Roll Feed Unit," User Manual)
If the message is displayed again despite these
measures, contact your Canon dealer for assistance.
No Roll Unit.
The printer has received a print
job, but the
Roll Unit
is not
installed.
Press the
Stop
button to stop printing.
Turn the printer off and install the
Roll Unit
.
1.
Turn the printer on and resend the print job.
2.
Connect the
Roll Unit Cable
firmly and completely.