Cisco 7942G Phone Guide

Cisco 7942G - Unified IP Phone VoIP Manual

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  • Cisco 7942G | Phone Guide - Page 1
    Cisco Unified IP Phone 7962G and 7942G Phone Guide for Cisco Unified Communications Manager 7.1(2) (SCCP and SIP) Americas Headquarters Cisco Systems, Inc. 170 West Tasman Drive San Jose, CA 95134-1706 USA http://www.cisco.com Tel: 408 526-4000 800 553-NETS (6387) Fax: 408 527-0883
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    a number if necessary, and speak after you hear the tone. Start a standard (ad hoc) conference call Press more > Confrn, dial the participant, then press Confrn again. Cisco Unified IP Phone 7962G and 7942G for Cisco Unified Communications Manager 7.1(2) (SCCP and SIP) Softkey Definitions Phone
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    a call using Call Park Answer a call that is ringing on another phone in your group Submit call problems to the system administrator Redial the most recently dialed number Remove a conference participant Resume a call on hold Drop the last party added to a conference call Save the chosen settings
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    14 Understanding SIP vs. SCCP 15 Basic Call Handling 16 Placing a Call-Basic Options 16 Placing a Call-Additional Options 17 Answering a Call 20 Ending a Call 21 Using Hold and Resume 22 Using Mute 23 Cisco Unified IP Phone 7962G and 7942G Phone Guide for Cisco Unified Communications Manager
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    Meet-Me 31 Viewing or Removing Conference Participants 32 Placing or Receiving Intercom Calls 32 Advanced Call Handling 34 Speed Dialing 34 Picking Up a Redirected Call on Your Phone 35 Storing and Retrieving Parked Calls 37 Logging Out of Hunt Groups 38 Using a Shared Line 38 Understanding Shared
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    Setting Up Speed Dials on the Web 65 Setting Up Phone Services on the Web 66 Controlling User Settings on the Web 67 Controlling Line Settings on the Web 68 Setting Up Phones and Access Lists for Mobile Connect 70 Using Cisco WebDialer 72 Cisco Unified IP Phone 7962G and 7942G Phone Guide for Cisco
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    Understanding Additional Configuration Options 74 Troubleshooting Your Phone 76 General Troubleshooting 76 Viewing Phone Administration Data 77 Using the Quality Reporting Tool 77 Cisco One-Year Limited Hardware Warranty Terms 78 Index 79 vi OL-19613-01
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    Settings, page 52. See Using Call Logs and Directories, page 54. See Accessing Voice Messages, page 60. See the Quick Reference Card in the front of this guide. Explore your phone on your own Press Use your phone after it is installed Start with An Overview of Your Phone, page 7. Cisco Unified IP
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    Cisco Unified IP Phone 7962G and 7942G are not available, refer to the Cisco Unified IP Phone 7900 Series eLearning tutorials for an overview of the common IP phone features and functionality. Note Safety and Performance Information Refer to these sections for information about the impact of power
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    Cisco Unified IP Phone: Cisco recommends the use of good quality external devices (such as headsets and users are Cisco accessibility features at this URL: www.cisco.com/go/accessibility Cisco Unified IP Phone 7962G and 7942G Phone Guide for Cisco Unified Communications Manager 7.1(2) (SCCP and SIP
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    new Cisco Unified IP Phone to the corporate IP telephony network. If that is not the case, refer to the graphic and table below to connect your phone. 8 1 9 AUX 10/100 SW 10/100 PC + DC48V 2 3 4 1 2 3 4 5 7 6 5 185045 DC adaptor port (DC48V) AC-to-DC power supply AC power cord Network port
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    performs limited internal testing of third-party headsets for use with the Cisco Unified IP Phones, Cisco does not certify or support products from headset (or handset) vendors. Cisco Unified IP Phone 7962G and 7942G Phone Guide for Cisco Unified Communications Manager 7.1(2) (SCCP and SIP) 120521
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    sound good to the user and to the party on the far end. Sound quality is subjective and Cisco cannot guarantee the performance of any headsets. However, a variety of headsets from leading headset manufacturers have been reported to perform well with Cisco Unified IP Phones. See manufacturer's sites
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    Your Phone The Cisco Unified IP Phone 7962G and 7942G are full-feature telephones that provide voice communication over the same data network that your personal computer uses, allowing you to place and receive phone calls, put calls on hold, speed dial numbers, transfer calls, make conference calls
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    Cisco Unified IP Phone 7942G 2 16 1 3 4 5 6 7 8 9 15 14 13 12 11 10 8 187004 OL-19613-01
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    by service). Opens/closes the Directories menu. Use it to access call logs and directories. Activates the Help menu. Accessing Voice Messages, page 60 Using Call Logs, page 54 Accessing the Help System on Your Phone, page 13 Cisco Unified IP Phone 7962G and 7942G Phone Guide for Cisco Unified
  • Cisco 7942G | Phone Guide - Page 18
    and calls, refer to these descriptions: Lines-Each line corresponds to a directory number or intercom number that others can use to call you. The Cisco Unified IP Phone 7962G supports one to six lines and the Cisco Unified IP Phone 7942G supports one to two lines, depending on configuration. To
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    . See Placing or Receiving Intercom Calls, page 32. The recipient pressed the intercom line to activate two-way audio with the caller. See Placing or Receiving Intercom Calls, page 32. Cisco Unified IP Phone 7962G and 7942G Phone Guide for Cisco Unified Communications Manager 7.1(2) (SCCP and SIP)
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    buttons, speed-dial buttons, phone service buttons or phone feature buttons. Icons and labels indicate how button these buttons are configured. For an icon reference, see "Phone Screen Icons" in indicators the Quick Reference Card at the front of this guide. Softkey labels Status line Call activity
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    , then quickly press a button or softkey. Press , , or to display a feature menu. Highlight a menu item, then press twice quickly. Press twice quickly. Select the help topic you need. Cisco Unified IP Phone 7962G and 7942G Phone Guide for Cisco Unified Communications Manager 7.1(2) (SCCP and SIP)
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    Understanding Feature Availability Depending on your phone system configuration, features included in this Phone Guide might not be available to you or might work differently on your phone. Contact your support desk or system administrator for information about feature operation or availability. You
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    are protocol-specific. To learn which protocol your phone is using, you can ask your system administrator > Model Information > Call Control Protocol on your phone. or you can choose Cisco Unified IP Phone 7962G and 7942G Phone Guide for Cisco Unified Communications Manager 7.1(2) (SCCP and SIP)
  • Cisco 7942G | Phone Guide - Page 24
    ; see your system administrator for more information. Placing a Call-Basic Options Here are some easy ways to place a call on your Cisco Unified IP Phone. If you want to...Place a call using the handset Place a call using the speakerphone Place a call using a headset Then... For more information
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    a Line State, page 42 See if a line associated with a Look for Busy Lamp Field indicators. speed-dial, call record, or directory listing is busy before placing a call to that line Cisco Unified IP Phone 7962G and 7942G Phone Guide for Cisco Unified Communications Manager 7.1(2) (SCCP and SIP)
  • Cisco 7942G | Phone Guide - Page 26
    Using Cisco Extension Mobility, page 46 make a call, obtain your Mobile Voice Access number and End user PIN from your system administrator. 2. Dial your assigned Mobile Voice access number. 3. Enter your mobile phone number (if requested) and PIN. 4. Press 1 to make a call to an enterprise IP phone
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    administrator for more information. Configuring Fast Dials on the Web, page 63 Using Your Personal Address Book on the Web, page 62 1. Press the PAB line button. 2. Access the contact and select the number. The system dials the specified number. Cisco Unified IP Phone 7962G and 7942G Phone Guide
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    page 49 If you are using a wireless headset, refer to the wireless headset documentation. Answer with the speakerphone Press Note Using a Handset, Headset, The ringing line is automatically and Speakerphone, page 49 selected. Ask your system administrator about options to always select the primary
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    a wireless headset, refer to the wireless headset documentation. Hang up while using the speakerphone Press Hang up one call but preserve another call on the same line or EndCall. Press EndCall. If necessary, remove the call from hold first. Cisco Unified IP Phone 7962G and 7942G Phone Guide for
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    tone. • If you receive an alert for an incoming call and a reverting call at the same time, by default your phone will shift the focus of the phone screen to display the incoming call. Your system administrator can change this focus priority setting. • If you use a shared line, Hold Reversion rings
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    the appropriate call and press Resume. Press Answer, or if the call is ringing on a different line press (flashing). Any active call is placed on hold and the selected call is resumed. Cisco Unified IP Phone 7962G and 7942G Phone Guide for Cisco Unified Communications Manager 7.1(2) (SCCP and SIP)
  • Cisco 7942G | Phone Guide - Page 32
    and select Send call to mobile. 2. Answer the in-progress call on your mobile phone. The desktop phone line button turns red and handset icons and the calling party number appear on the phone display. You cannot use same phone line for any other calls, but if your desk phone supports multiple lines
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    up without pressing Transfer again places the call on hold. • You cannot use Transfer to redirect a call on hold. Press Resume to remove the call from hold before transferring it. Cisco Unified IP Phone 7962G and 7942G Phone Guide for Cisco Unified Communications Manager 7.1(2) (SCCP and SIP)
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    the menu. You can also ask your system administrator to configure a longer timeout value. Forwarding Calls to Another Number You can use the call forwarding features to redirect incoming calls from your phone to another number. Your system administrator might allow you to choose from two types of
  • Cisco 7942G | Phone Guide - Page 35
    (DND) feature to turn off only the ringer on your phone or to turn off all audible and visual notifications of incoming calls. Your system administrator enables DND for your phone. Cisco Unified IP Phone 7962G and 7942G Phone Guide for Cisco Unified Communications Manager 7.1(2) (SCCP and SIP)
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    calls will be auto-answered. If you want to...Turn on DND Then...Press DND or Do Not Disturb . lights, "Do Not Disturb" displays on the phone, the DND and the ring tone is turned off. Turn off DND Customize DND settings Press DND or Do Not Disturb . If your system administrator configured
  • Cisco 7942G | Phone Guide - Page 37
    steps listed above. Your system administrator determines whether non-initiators of a conference can add or remove participants. See Viewing or Removing Conference Participants, page 32. Cisco Unified IP Phone 7962G and 7942G Phone Guide for Cisco Unified Communications Manager 7.1(2) (SCCP and SIP)
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    Join.) Create a conference by joining together existing calls that are on multiple phone lines 1. From an active call, press Join. (You may need to able to combine multiple conference calls by using the Join or DirTrfr softkeys. Check with your system administrator to see whether this feature is
  • Cisco 7942G | Phone Guide - Page 39
    secure Meet-Me conference number from a non-secure phone, your phone displays the message, "Device Not Authorized." For more information, see Making and Receiving Secure Calls, page 43. Cisco Unified IP Phone 7962G and 7942G Phone Guide for Cisco Unified Communications Manager 7.1(2) (SCCP and SIP)
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    29. Placing or Receiving Intercom Calls You can make an intercom call to a target phone that auto-answers the call in speakerphone mode with mute activated. The one-way intercom call allows you to deliver a short message to the recipient. If the recipient's handset or headset is in use, the audio
  • Cisco 7942G | Phone Guide - Page 41
    the call in one of these ways: • Listen to the message in one-way audio. • Speak to the caller by pressing (active intercom line). • Press EndCall with the intercom call in focus. Cisco Unified IP Phone 7962G and 7942G Phone Guide for Cisco Unified Communications Manager 7.1(2) (SCCP and SIP)
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    index number, press a button, or select a phone screen item to place a call. Depending on configuration, your phone can support several speed-dial features: • Speed-dial buttons • Abbreviated Dialing • Fast Dials • To set up speed-dial buttons and Abbreviated Dial, you must access your User Options
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    (You might have to go off-hook to display the softkey.) If your phone supports auto-pickup, you are now connected to the call. 2. If the call rings, press Answer to connect to the call. Cisco Unified IP Phone 7962G and 7942G Phone Guide for Cisco Unified Communications Manager 7.1(2) (SCCP and SIP)
  • Cisco 7942G | Phone Guide - Page 44
    have to go off-hook to display the softkey.) 2. Enter the group pickup number. If your phone supports auto-pickup, you are now connected to the call. 3. If the call rings, press Answer to connect to the call. Answer a call that is ringing on another extension in your group or in an associated group
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    . retrieval prefix, press the Tips • You have a limited time to retrieve a parked call before it reverts to ringing at the original number. See your system administrator for details. Cisco Unified IP Phone 7962G and 7942G Phone Guide for Cisco Unified Communications Manager 7.1(2) (SCCP and SIP)
  • Cisco 7942G | Phone Guide - Page 46
    system administrator can assign Directed Call Park buttons to available line buttons on your Cisco Unified IP Phone 7962G that has a Cisco Unified IP Phone Expansion Module (the Cisco Unified IP Phone 7942G does not support the Cisco Unified IP Phone Expansion Module). • You can dial directed call
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    . • Single button barge allows you to press a line button to barge a call (if only one call is on the line). • Multi-touch barge allows you to view call information before barging. Cisco Unified IP Phone 7962G and 7942G Phone Guide for Cisco Unified Communications Manager 7.1(2) (SCCP and SIP)
  • Cisco 7942G | Phone Guide - Page 48
    is using the shared line has Privacy enabled, call information and barge softkeys will not appear on the other phones that share the line. • If a phone that is using the shared line has Privacy disabled and it is configured with Private Line Automated Ringdown (PLAR), the barge and cBarge features
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    to all shared lines on your phone. Consequently, if you have multiple shared lines and Privacy is enabled, coworkers will not be able to view or barge calls on any of your shared lines. Cisco Unified IP Phone 7962G and 7942G Phone Guide for Cisco Unified Communications Manager 7.1(2) (SCCP and SIP)
  • Cisco 7942G | Phone Guide - Page 50
    line that is associated with a speed-dial button, call log, or directory listing on your phone. If you use BLF Pickup, you can answer a ringing call for the line that you are monitoring. Your system administrator determines which BLF features are configured for your phone. If you want to...See the
  • Cisco 7942G | Phone Guide - Page 51
    the call. If your call is connected to a non-protected phone, the secure tone is not played. Determine if secure calls can be made in your company Contact your system administrator. Cisco Unified IP Phone 7962G and 7942G Phone Guide for Cisco Unified Communications Manager 7.1(2) (SCCP and SIP)
  • Cisco 7942G | Phone Guide - Page 52
    ) level for an outgoing call corresponding precedence numbers for calls. Want to make a priority (precedence) call Hear a special ring (faster than usual) or special call waiting tone Enter the MLPP access number (provided by your system administrator) followed by the phone number. You are receiving
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    status when you: - Put the call on hold - Transfer the call - Add the call to a three-way conference - Answer the call using PickUp • MLPP overrides the Do Not Disturb (DND) feature. Cisco Unified IP Phone 7962G and 7942G Phone Guide for Cisco Unified Communications Manager 7.1(2) (SCCP and SIP)
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    Mobility (EM) allows you to temporarily configure a Cisco Unified IP Phone as your own. Once you log in to EM, the phone adopts your user profile, including your phone lines, features, established services, and web-based settings. Your system administrator must configure EM for you. If you want to
  • Cisco 7942G | Phone Guide - Page 55
    if any of the following is true: - The number you are calling from is not one of your remote destinations. - The number is blocked by you or your carrier (shown as "Unknown Number"). Cisco Unified IP Phone 7962G and 7942G Phone Guide for Cisco Unified Communications Manager 7.1(2) (SCCP and SIP)
  • Cisco 7942G | Phone Guide - Page 56
    -999-6666 in the database. • If you incorrectly enter any requested information (such as mobile phone number or PIN) three times in a row, the Mobile Voice Access call disconnects, and you are locked out for a period of time. Contact your system administrator if you need assistance. 48 OL-19613-01
  • Cisco 7942G | Phone Guide - Page 57
    invoking a dial tone. Lift the handset. Press Press Save to preserve the volume level for future calls. Toggle headset mode on and off Press If you use AutoAnswer, see Using AutoAnswer with a Headset or Speakerphone, page 51. Cisco Unified IP Phone 7962G and 7942G Phone Guide for Cisco Unified
  • Cisco 7942G | Phone Guide - Page 58
    more about your headset, refer to the headset documentation or ask your system administrator for assistance. Using a Speakerphone Many of the actions you can take to dial a number or answer a call will automatically trigger is not lit. speakerphone mode, assuming that the handset is in its cradle
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    ), even Use AutoAnswer with the Keep the handset in the cradle and headset mode inactive ( unlit). speakerphone Otherwise, calls ring normally and you must manually answer them. Cisco Unified IP Phone 7962G and 7942G Phone Guide for Cisco Unified Communications Manager 7.1(2) (SCCP and SIP)
  • Cisco 7942G | Phone Guide - Page 60
    Changing Phone Settings You can customize your Cisco Unified IP Phone by adjusting the ring tone, background image, and other settings. Customizing Rings and Message Indicators You can customize how your phone indicates an incoming call and a new voice mail message. You can also adjust the ringer
  • Cisco 7942G | Phone Guide - Page 61
    IP Phone Expansion Module 1. Choose > User Preferences > Contrast. . 2. To make adjustments, press Up, Down or 3. Press Save, or press Cancel. Note The Cisco Unified IP Phone 7942G does not support the Cisco Unified IP Phone Expansion Module. Cisco Unified IP Phone 7962G and 7942G Phone Guide
  • Cisco 7942G | Phone Guide - Page 62
    both features, use the . Directories button Using Call Logs Your phone maintains call logs. Call logs contain records of your missed, placed, and received calls. Your phone administrator determines whether missed calls are logged in your missed calls directory for a given line appearance on your
  • Cisco 7942G | Phone Guide - Page 63
    Calls, or Received Calls. 2. Highlight the URL entry that you want to dial. 3. If you need to edit the entry, press EditDial. 4. The icon appears to indicate that you can begin editing characters in the URL entry. 5. Press Dial. Cisco Unified IP Phone 7962G and 7942G Phone Guide for Cisco Unified
  • Cisco 7942G | Phone Guide - Page 64
    that you can access on your phone. Your system administrator sets up and maintains your Corporate Directory. • Personal Directory-If available, personal contacts and associated speed-dial codes that you can configure and access from your phone and User Options web pages. Personal Directory is
  • Cisco 7942G | Phone Guide - Page 65
    search criteria and press Submit. 3. You can choose Previous or Next to move through listings. 4. Highlight the PAB listing that you want and press Select. Cisco Unified IP Phone 7962G and 7942G Phone Guide for Cisco Unified Communications Manager 7.1(2) (SCCP and SIP)
  • Cisco 7942G | Phone Guide - Page 66
    3. Press Edit to modify a name or email address. 4. If necessary, choose Phones to modify a phone number. 5. Dial. 4. Highlight the number that you want to dial and press Select. 5. Highlight any unassigned Fast Dial code that you want to assign to the number and press Select. Add a new Fast Dial
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    be set up for international call logging, which is indicated by a "+" symbol on the call logs, redial, or call directory entries. See your system administrator for more information. Cisco Unified IP Phone 7962G and 7942G Phone Guide for Cisco Unified Communications Manager 7.1(2) (SCCP and SIP)
  • Cisco 7942G | Phone Guide - Page 68
    , headset, or speakerphone when you place a call. Note Listen to your voice messages or access the voice messages menu Press The stutter tone is line-specific. You hear it only when using the line with the waiting messages. . Depending on your voice message service, doing so either auto-dials the
  • Cisco 7942G | Phone Guide - Page 69
    access User Settings, Directory, Personal Address Book, Fast Dials, and Mobility Settings. 2. To return to the Device Configuration page from another page, choose User Options > Device. Cisco Unified IP Phone 7962G and 7942G Phone Guide for Cisco Unified Communications Manager 7.1(2) (SCCP and SIP)
  • Cisco 7942G | Phone Guide - Page 70
    and services from your User Options web pages after logging in. See Accessing Your User Options Web Pages, page 61. Using Personal Directory on the Web The Personal Directory feature set that you can access on your computer consists of: • A Personal Address Book (PAB) • Fast Dials • Cisco Unified
  • Cisco 7942G | Phone Guide - Page 71
    to a phone number (without using a PAB entry) 1. Choose User Options > Fast Dials. 2. Click Add New. 3. Change the Fast Dial code, if desired. 4. Enter a phone number. 5. Click Save. Cisco Unified IP Phone 7962G and 7942G Phone Guide for Cisco Unified Communications Manager 7.1(2) (SCCP and SIP)
  • Cisco 7942G | Phone Guide - Page 72
    Windows Address Book (if applicable) with your PAB. Entries from your Microsoft Windows Address Book will then be accessible on your Cisco Unified IP Phone and User Options web pages. Your system administrator can give you access to TABSynch and provide detailed instructions. 64 OL-19613-01
  • Cisco 7942G | Phone Guide - Page 73
    a number and label for an Abbreviated Dialing code. 5. Click Save. Set up Fast Dials See Configuring Fast Dials on the Web, page 63. You can also set up Fast Dials on your phone. See Using Personal Directory on Your Phone, page 57. Cisco Unified IP Phone 7962G and 7942G Phone Guide for Cisco
  • Cisco 7942G | Phone Guide - Page 74
    Setting Up Phone Services on the Web Phone services can include special phone features, network data, and web-based information (such as stock quotes and movie listings). You must first subscribe to a phone service before accessing it on your phone. If you want to...Subscribe to a service Then do
  • Cisco 7942G | Phone Guide - Page 75
    list. 3. Click Save. 1. Choose User Options > User Settings. 2. Choose an item from the User Locale drop-down list. 3. Click Save. Change the language (locale) for your phone screen Cisco Unified IP Phone 7962G and 7942G Phone Guide for Cisco Unified Communications Manager 7.1(2) (SCCP and SIP)
  • Cisco 7942G | Phone Guide - Page 76
    in to your User Options web pages and Cisco WebDialer on your personal computer. For more information, ask your system administrator. Controlling Line Settings on the Web Line settings affect a specific phone line (directory number) on your phone. Line settings can include call-forwarding, voice
  • Cisco 7942G | Phone Guide - Page 77
    drop-down menu. 5. In the Line Text Label area, enter a text label. 6. Click Save. Note Your phone uses the ASCII Label field if the phone does not support double-byte character sets. Cisco Unified IP Phone 7962G and 7942G Phone Guide for Cisco Unified Communications Manager 7.1(2) (SCCP and SIP)
  • Cisco 7942G | Phone Guide - Page 78
    Setting Up Phones and Access Lists for Mobile Connect When using Cisco Mobile Connect, you must add your mobile phone and other phones that you want to use to make and receive calls using the same directory numbers as your desk phone. These phones are called remote destinations. You can also define
  • Cisco 7942G | Phone Guide - Page 79
    blocked access list that you select. Note The ring schedule drop-down list boxes include only the access lists that you have created. 9. Click Save. Cisco Unified IP Phone 7962G and 7942G Phone Guide for Cisco Unified Communications Manager 7.1(2) (SCCP and SIP)
  • Cisco 7942G | Phone Guide - Page 80
    allows you to make calls on your Cisco Unified IP Phone to directory contacts by clicking items in a web browser. Your system administrator must configure this feature for you. If you want to...Use WebDialer with your User Options directory Then...1. Log in to your User Options web pages. See
  • Cisco 7942G | Phone Guide - Page 81
    by default after you click a phone number in a WebDialer-enabled online directory. • Disable Auto Close-If selected, the call window does not close automatically after fifteen seconds. Cisco Unified IP Phone 7962G and 7942G Phone Guide for Cisco Unified Communications Manager 7.1(2) (SCCP and SIP)
  • Cisco 7942G | Phone Guide - Page 82
    Module 7916 Phone Guide. Note The Cisco Unified IP Phone 7942G does not support the Cisco Unified IP Phone Expansion Module. Need to handle more Ask your system administrator to calls on your phone line configure your line to support more calls. Need more than one phone line Need more speed-dial
  • Cisco 7942G | Phone Guide - Page 83
    and see the Cisco Unified Video Advantage Quick Start Guide and User Guide. See Using BLF to Determine a Line State, page 42. Determine the state of a Ask your administrator to set up the phone line associated Busy Lamp Field (BLF) feature for with a speed-dial your phone. button, call log, or
  • Cisco 7942G | Phone Guide - Page 84
    information for your Cisco Unified IP Phone. General Troubleshooting This section provides information to help you troubleshoot general problems with your phone. For more information, see your system administrator. Symptom You cannot hear a dial tone or complete a call Explanation One or
  • Cisco 7942G | Phone Guide - Page 85
    your system administrator. Depending on configuration, use the QRT to: • Immediately report an audio problem on a current call. • Select a general problem from a list of categories and choose reason codes. Cisco Unified IP Phone 7962G and 7942G Phone Guide for Cisco Unified Communications Manager
  • Cisco 7942G | Phone Guide - Page 86
    There are special terms applicable to your hardware warranty and various services that you can use during the warranty period. Your formal Warranty Statement, including the warranties and license agreements applicable to Cisco software, is available on Cisco.com at the following URL: http://www
  • Cisco 7942G | Phone Guide - Page 87
    on 29 B barge and privacy 41 and shared lines 38 using 39 BLF 42 BLF Pickup 42 Busy Lamp Field see BLF 42 button 33 Cisco Unified IP Phone 7962G and 7942G Phone Guide for Cisco Unified Communications Manager 7.1(2) (SCCP and SIP)
  • Cisco 7942G | Phone Guide - Page 88
    services for 61 Cisco Unified IP Phone Expansion Module 7914 53, 74 Cisco Unified IP Phone Expansion Module 7915 74 Cisco Unified Video Advantage 75 Cisco WebDialer 72 Client Matter Code 18 CMC 18 conference calls Meet-Me 31 types of 29 configuration options 74 corporate directory dialing from
  • Cisco 7942G | Phone Guide - Page 89
    , Cisco Unified IP Phone 4 intercom calls 32 intercom line 11, 33 international call logging 17, 56, 59 G GPickUp 36 group call pickup, using 36 H K handset light strip 10 keypad Cisco Unified IP Phone 7962G and 7942G Phone Guide for Cisco Unified Communications Manager 7.1(2) (SCCP and SIP)
  • Cisco 7942G | Phone Guide - Page 90
    and call forwarding 68 and call states 11 description of 10 icons 11 ring patterns for 68 text label for 68 using BLF 42 viewing 12 voice message indicator setting for 68 logging out of hunt groups 38 N navigation button, description of 10 network configuration data, locating 76 O on-hook dialing
  • Cisco 7942G | Phone Guide - Page 91
    phone services configuring see also User Options web pages PickUp 35 PIN, changing 67 placed calls, records of 54 placing calls, options for 16 prioritizing calls calls, records of 54 Cisco Unified IP Phone 7962G and 7942G Phone Guide for Cisco Unified Communications Manager 7.1(2) (SCCP and SIP)
  • Cisco 7942G | Phone Guide - Page 92
    services configuring 61 see also User Options web pages WebDialer 17, 72 whisper 11 wideband headset 50 T Tabs, phone and feature 12 TABSynch 64 TAPS, using 5 telephony features audible message waiting indicator 60 text, entering on phone 14 Tool for Auto-Registered Phones Support 5 transferring
  • Cisco 7942G | Phone Guide - Page 93
  • Cisco 7942G | Phone Guide - Page 94
    . Addresses, phone numbers, and fax numbers are listed on the Cisco Website at www.cisco.com/go/offices. CCDE, CCSI, CCENT, Cisco Eos, Cisco HealthPresence, the Cisco logo, Cisco Lumin, Cisco Nexus, Cisco Nurse Connect, Cisco Stackpower, Cisco StadiumVision, Cisco TelePresence, Cisco WebEx, DCE
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Americas Headquarters
Cisco Systems, Inc.
170 West Tasman Drive
San Jose, CA 95134-1706
USA
Tel:
408 526-4000
800 553-NETS (6387)
Fax:
408 527-0883
Cisco Unified IP Phone 7962G and
7942G Phone Guide for Cisco Unified
Communications Manager 7.1(2)
(SCCP and SIP)