Cisco SPA504G User Guide

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  • Cisco SPA504G | User Guide - Page 1
    USER GUIDE Cisco Small Business Pro SPA 500 Series IP Phones Models 501G, 502G, 504G, 508G, and 509G
  • Cisco SPA504G | User Guide - Page 2
    Network are trademarks; Changing the Way We Work, Live, Play, and Learn, Cisco Capital, Cisco Capital (Design), Cisco:Financed (Stylized), Cisco Store, and Flip Gift Card are service Quotient, TransPath, WebEx, and the WebEx logo are registered trademarks of Cisco Systems, Inc. and/or its affiliates
  • Cisco SPA504G | User Guide - Page 3
    Chapter 1: Getting Started About This Document Overview of the Cisco Small Business Pro IP Phones Understanding Your Phone's Lines and Buttons Phone Components Softkey Buttons Using Keypad Shortcuts Cisco SPA 500S Attendant Console Caring for Your Phone Chapter 2: Installing Your Phone Before You
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    26 Using Phone Hardware and Accessories 27 Using the Speakerphone 27 Using the Headset with Your IP Phone 27 Switching Between the Handset/Headset/Speakerphone During a Call 27 Sending Audio to the Phone Speaker 27 Choosing Your Preferred Audio Device 28 Adjusting Call Volume and Muting
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    Setting or Changing a Phone Password Accessing Voicemail Chapter 4: Using Advanced Phone Features Configuring Privacy and Security Features Blocking Caller ID Blocking Anonymous Calls Using Secure Call Enabling Dial Assistance Creating Speed Dials Creating Speed Dials on Unused Line Buttons Creating
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    Blocking Caller ID 71 Blocking Anonymous Calls 71 Using Your Personal Directory 72 Viewing Call History Lists 72 Creating Speed Dials 73 Accepting Text Messages 73 Adjusting Audio Volume 74 Changing the LCD Contrast 75 Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) iv
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    Console to the IP Phone 78 Connecting a Single Cisco SPA 500S 79 Connecting a Second Cisco SPA 500S 83 Configuring the Cisco SPA 500S 85 Using the Cisco SPA 500S 86 Monitoring the Cisco SPA 500S 86 Appendix A: Where to Go From Here 87 Cisco Small Business Pro IP Phone SPA 50X User Guide
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    Pro IP Phones, page 3 • Understanding Your Phone's Lines and Buttons, page 4 About This Document This guide describes the concepts and tasks necessary to use and configure your Cisco Small Business Pro IP Phone. NOTE The Cisco Small Business Pro IP Phone features vary, depending on the type of call
  • Cisco SPA504G | User Guide - Page 9
    such as placing and answering calls, transferring calls, setting up call forwarding, and picking up calls. How to perform advanced phone tasks, such as configuring privacy and security features, speed dials, paging, and ring tones. How to log in to and use the phone's web user interface. How to use
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    phones that provide voice communication over an IP network. The phones provide traditional features, such as call forwarding, redialing, speed dialing, transferring calls, conference calling and accessing voice mail. Calls can be made or received with a handset, headset or over a speaker. IP phones
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    are explained in the following table. # Phone Feature 1 Handset 2 Message Waiting Indicator Description Pick up to place or answer a call. Displays solid red when you have a new voice mail message. Flashes red during an incoming call. Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) 4
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    an arrow key to scroll left, right, up, or down through items shown on the LCD screen. (Not available on the Cisco SPA 501G.) Press to access voice mail (must be set up by your phone system administrator). Press to place a call on hold. Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) 5
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    1 # Phone Feature 9 Setup button 10 Mute button 11 Volume button 12 Headset button 13 Speaker button 14 Keypad Description Press to access a menu to configure features and preferences (such as your directory and speed dials), access your call history, and set up functions (such as call forwarding
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    the Last Call Received. Shows the Missed Calls list. Puts a call on hold at a designated "park" number. The call is parked on the line until you unpark it or the caller disconnects. Must be configured by your phone system administrator. Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) 7
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    to the menu or sub-menu item on the LCD screen. (Not applicable to the Cisco SPA 501G.) For example, to obtain your IP address on the Cisco SPA 504G, press the Setup button and dial 9. The IP address is displayed on the Network screen. Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) 8
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    Getting Started Cisco SPA 500S Attendant Console 1 NOTE Menus and options vary depending on phone model. Cisco SPA 500S Attendant Console Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) 9
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    Getting Started Caring for Your Phone 1 The Cisco SPA 500S is a 32-button attendant console for the Cisco Small Business Pro IP phones, providing 32 three-color (red, green, and amber) programmable LEDS, with support for Broadsoft Busy Lamp Field and Asterisk Line Monitoring. The Cisco SPA 500S
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    Connecting Your Phone to the Network, page 20 • Connecting a PC to Your Phone (Optional), page 21 • Connecting Wired and Wireless Headsets (Optional), page 21 • Verifying Phone Startup, page 22 • Upgrading Your Phone's Firmware, page 23 Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) 11
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    Administrator (if applicable) that the network is ready for the phone, read the safety notices, and make sure you have all the phone parts and documentation available. NOTE The RJ-11 port marked "AUX" is reserved for connection with the Cisco SPA 500S Attendant Console that works with the IP phones
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    by lining up the tabs on the stand with the slots on the phone body. STEP 2 Slide the bottom tabs into the lower slots on the phone body and lightly press down on the stand. It should easily slide into the upper stand slots. Do not force. Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP
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    Installing Your Phone Mounting the Phone to the Wall (Optional) 2 Mounting the Phone to the Wall (Optional) To mount the phone to the wall, you must purchase the MB100 wall mount bracket kit. Figure 2 MB100 Wall Mount Kit Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) 14
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    on the MB with the holes in the phone's base. STEP 2 Orient the MB such that the phone's Ethernet and handset ports are accessible after installation. STEP 3 Push the MB onto the phone's base. Slide the MB upwards to lock it in place. Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) 15
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    Installing Your Phone Mounting the Phone to the Wall (Optional) STEP 4 (Optional) If a Wi-Fi or PoE dongle is installed, place in the tray. 2 Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) 16
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    Installing Your Phone Mounting the Phone to the Wall (Optional) Plug in the Ethernet and power cables. 2 Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) 17
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    you must reverse the handset retention tab on the phone body so that the handset does not fall off the phone when it is placed on the cradle. STEP 1 Push the latch in. STEP 2 Slide the retention tab up until it detaches from the phone. Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) 18
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    the handset is placed onto the cradle. Connecting the Power If you are using an external power source, insert one end of the power cord into an outlet and insert the other end of the power cord into the power port on the phone body. Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) 19
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    Cisco SPA 9000 Voice System IP Phone PA100 power adapter to provide power to the WBP54G. To connect your phone to the Cisco WBP54G: STEP 1 Configure the Cisco WBP54G using the Setup Wizard. See the instructions in the Wireless-G Bridge for Phone Adapters Quick Installation Guide, available on cisco
  • Cisco SPA504G | User Guide - Page 28
    the headset's telephone cord into the telephone port on the back of the IP Phone. • Wired headsets-Connect the 2.5mm connector from the headset into the headset port on the right side of the IP phone as shown in the following graphic: Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) 21
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    are displayed over their associated soft buttons. On models with no screen, such as the Cisco SPA 501G, the lines should glow green and you should hear a dial tone when picking up the handset or pressing the speakerphone button. Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) 22
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    . See the following section for instructions. • Upgrade using the Cisco SPA 9000 Voice System Setup Wizard (if your phone is part of a Cisco SPA 9000 Voice System network). See the Cisco SPA 9000 Voice System Setup Wizard User Guide. Determining Your Current Firmware Version Cisco SPA 502G, SPA 504G
  • Cisco SPA504G | User Guide - Page 31
    the Setup button. STEP 2 Scroll to Network and press select. STEP 3 Scroll to view Current IP. This is the IP address of your phone. SPA 501G: STEP 1 Press the Setup button. STEP 2 Enter 110, then press #. The IP address is recited. Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) 24
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    . STEP 6 Click Upgrade to begin the upgrade. NOTE Do not disconnect your phone's power until the upgrade is complete (the lights on your phone are no longer blinking). STEP 7 Click OK to dismiss the status message of the upgrade. Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) 25
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    40 • Parking a Call, page 41 • Placing a Three-Way Conference Call, page 42 • Using the Phone Directories, page 44 • Using the Call History Lists, page 46 • Setting or Changing a Phone Password, page 48 • Accessing Voicemail, page 48 Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) 26
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    are switching from the handset to a wireless headset, however, do not replace the handset or you will disconnect the call.) Sending Audio to the Phone Speaker Choosing this option sends audio to the speaker when the handset is lifted. Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) 27
  • Cisco SPA504G | User Guide - Page 35
    audio device: STEP 1 Press the Setup button. STEP 2 Select Preferences. STEP 3 Choose Preferred Audio Device and press edit. STEP 4 Press option to view your choices. When the option you want is displayed, press ok. STEP 5 Press save. Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) 28
  • Cisco SPA504G | User Guide - Page 36
    . Placing or Answering a Call NOTE You may have to dial a number or numbers to reach an outside line. Ask your phone administrator. To place or answer a call, do one of these: • Pick up the receiver. • Press the Speaker button. Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) 29
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    To put a call on hold, press the Hold button. A series of beeps or music on hold plays for the caller to indicate that the call is on hold. Only one call can be active at a time. Pressing the Hold button places the active call on hold. Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) 30
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    call and either: - transfer the call while the phone is ringing. - wait for the person to answer before transferring the call. • Blind Transfer-You transfer the call without speaking to the other party to which you are transferring the call. Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP
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    , SPA 504G, SPA 508G, SPA 509G: STEP 1 During an active call, press the bXfer softkey. STEP 2 Enter the number to which you want to transfer the call and press dial. The call is transferred with no further action required on your part. Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) 32
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    a number and modify it (for example, to add an area code). When you're done, press ok. STEP 3 Lift the handset or press dial to automatically dial the selected number. Cisco SPA 501G: To redial the last number, press the Redial button. Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) 33
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    missed calls: • If the LCD screen shows a missed call, press the miss softkey to view a list of missed calls. • If the LCD screen does not show a missed call: a. Press the Setup button. b. Select Call History. c. Select Missed Calls. Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) 34
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    ; see the "Configuring Call Forwarding" section on page 69. NOTE For the Cisco SPA 501G, you can only use the IP Phone Web Interface or star codes to set call forwarding. See the instructions below for the appropriate star codes. Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) 35
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    Calls When Your Phone is Busy Using the star code: Press *90 and enter the number to which to forward calls. Using the Setup button: STEP 1 Press the Setup button and select Call Forward > CFWD Busy Number. STEP 2 Press the edit softkey. Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP
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    , another extension, or an outside line.) If forwarding calls to an outside line, be sure to use any access and area codes required. To enter "vm" (will connect to voice mail if this feature has been set up by your phone administrator), press the Right navigation button, press the alpha softkey, and
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    *73 to deactivate call forwarding. • Enter *91 to deactivate call forward busy. • Enter *93 to deactivate call forward no answer. Setting Do Not Disturb Use the Do Not Disturb feature to prevent incoming calls from ringing your phone. If you have voice mail configured, incoming callers immediately
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    do not ring your phone if you are on another call, and the caller hears a busy signal or message. You can also turn call waiting on and off from your PC using the IP Phone Web Interface. See the "Configuring Call Waiting" section on page 70. Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP
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    . (Not available for the Cisco SPA 501G.) • Pick up a call ringing at an extension that is configured on one of the line buttons on your phone. Requires configuration by your phone administrator. (Not available on Cisco SPA 502G.) Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) 40
  • Cisco SPA504G | User Guide - Page 48
    phone extension number, and you can pick any easily-remembered number (for example, 100). The call is then parked on that line, and the caller hears "on hold" music or messages. STEP 3 You or another person must then "unpark" the call. Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP
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    508G, SPA 509G: To initiate a conference call: STEP 1 Press the conf softkey during an active call. The first call is placed on hold, a second line is opened, and you hear a dial tone. STEP 2 Dial the second person's telephone number. Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) 42
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    . • If you have only one call on hold, the conference call is created between the three of you. • If you have more than one call on hold, choose the held call you want to conference in by pressing the line button of the call on hold. Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) 43
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    one character to the left or the right, or the clear softkey to clear the entire name. When finished with the name, use the navigation button to go down to the Number field. Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) 44
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    : STEP 1 Press the dir softkey, or press the Setup button and select Directories. STEP 2 Scroll to the LDAP Directory Name and press Select. NOTE The name of the LDAP directory is configured by the phone administrator and can differ. Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) 45
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    list you want to view. Available Call History lists are: • Redial List-Shows the last 60 numbers dialed from your phone. • Answered Calls-Shows the caller ID of the last 60 answered calls. • Missed Calls-Shows the last 60 missed calls. Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) 46
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    Calls list, choose the call. STEP 2 Use the navigation button to scroll to the right to access more softkey button options, and press save. STEP 3 Edit the information (if desired) and press save again. The entry is added to your directory. Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP
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    , including any digits you must dial to reach an outside line. TIP To clear the field of a previous entry, press clear. To enter letters, press the Right navigation button to scroll, then press the alpha softkey. STEP 4 Press save. Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) 48
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    Ring Tones, page 59 • Configuring Date and Time Parameters on Your Phone, page 60 • Using Star Codes, page 60 • Using the Interactive Voice Response Menu on the Cisco SPA 501G, page 62 • Advanced Procedures for Technical Support Personnel, page 65 Cisco Small Business Pro IP Phone SPA 50X User
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    the Cisco SPA 501G, configure these features using the IP Phone Web Interface or use the star codes (described below). Blocking Caller ID You can block Caller ID from your phone so that your phone number will not appear to the person you call. Using the Setup button: STEP 1 Press the Setup button
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    Press y/n to choose yes. STEP 5 Press ok. STEP 6 Press save. When you dial, you will hear a tone before the call. Using star codes: • *16-Activate Secure Call feature for all calls. • *18-Activate Secure Call feature for a single call. Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) 51
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    down, highlight a phone number on the LCD screen, and press dial to complete the call. Creating Speed Dials You can configure different types of speed dials: • You can assigned unused line buttons on your phone to act as a speed dial. Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) 52
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    interface to create speed dials on unused line buttons. This is an administrative function available from the Admin > Advanced Configuration pages. Creating Numerical Speed Dials STEP 1 Press the Setup button. STEP 2 Select Speed Dial. Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) 53
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    Speed Dials Cisco SPA 502G, SPA 504G, SPA 508G, SPA 509G: To call one of your configured speed dial numbers, either: • Open a phone line and press the number on the phone keypad for the speed dial, then press Dial. • Press the Setup button, select Speed Dial, choose the number, and press Dial. Cisco
  • Cisco SPA504G | User Guide - Page 62
    to display the status of another user's phone. For example, if your line 4 is configured to display Bob's phone line, the LED color shows you the status of his phone line: • Green: Line is idle. • Red (steady): Line is active or in use. Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) 55
  • Cisco SPA504G | User Guide - Page 63
    ): Line is ringing. • Orange (solid): Line is unregistered (cannot be used). • Orange (blinking): Line is not configured properly. In addition, if your system administrator has configured it, you can press the same line button (4) to speed dial Bob's extension, or to pick up a ringing call at
  • Cisco SPA504G | User Guide - Page 64
    Some of these options can be configured from your PC using the IP Phone Web Interface. See "Configuring the Phone Screen Saver," on page 75. To configure your screen saver: STEP 1 Press the Setup button. STEP 2 Select Screen Saver Mode. Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) 57
  • Cisco SPA504G | User Guide - Page 65
    phone's station ID and time onto the picture. • Lock-Overlays a lock graphic onto the picture. • Phone-Overlays a phone graphic onto the picture. • Date/Time-Overlays the date and time onto the picture. STEP 3 Press ok. STEP 4 Press save. Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP
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    Tone. STEP 3 Choose the extension for which to choose a ring tone and press change. STEP 4 Scroll through the ring tones and press play to play the highlighted ring tone. Press select to choose the highlighted ringtone for that extension. Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP
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    (star code 67), you would dial *67, followed by the telephone number you are calling. Following is a list of commonly-used star codes. Some star codes may not be available to you; consult your system administrator for more information. Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) 60
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    See Turning Call Waiting On and Off, page 39. Activate Call Forward All. See Forwarding Calls, page 35. Deactivate Call Forward All. See Forwarding Calls, page 35. Activate anonymous call blocking. See Blocking Anonymous Calls, page 50. Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) 61
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    information about the phone and its operation. To access the IVR: STEP 1 Press the Setup button. Enter the IVR option by pressing the numbers of the option, then press #. Some menus require entering of further information or numbers. Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) 62
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    to the default. (Clears all user settings such as speed dials.) Enter 1 to confirm, or * to exit. If you chose to reset, hang up to exit and begin the restore process. Reboot the phone. After entering #, hang up to begin rebooting. Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) 63
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    3; to exit, press *. Enable or disables access to the administrative (admin) login on the web interface. Press 1 to enable or 0 to disable, then press #. To save, press 1; to review, press 2; to re-enter, press 3; to exit, press *. Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) 64
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    the Cisco SPA 501G" section on page 62. STEP 1 Press the Setup button. STEP 2 Choose from the following options: • Network: This setting is to configure and troubleshoot the network. You should not change this settings unless directed to by your Administrator as this can seriously alter your phone
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    Phone This setting is to configure and troubleshoot the network. You should not change this settings unless directed to by your phone administrator as this can negatively affect your phone's function. To reboot your phone: Cisco SPA 502G, SPA 504G, SPA 508G, SPA 509: STEP 1 Press the Setup button
  • Cisco SPA504G | User Guide - Page 74
    , page 72 • Viewing Call History Lists, page 72 • Creating Speed Dials, page 73 • Accepting Text Messages, page 73 • Adjusting Audio Volume, page 74 • Changing the LCD Contrast, page 75 • Configuring the Phone Screen Saver, page 75 Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) 67
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    (read only). - System-Allows you to configure a password and network settings. - Phone-Allows you to enable the screen saver. - User-Contains settings for call forwarding, speed dials, call waiting, privacy settings, and audio settings. • Call History-Displays calls received and made from your
  • Cisco SPA504G | User Guide - Page 76
    bottom of the page, click Submit All Changes. NOTE You can turn off Do Not Disturb from your phone or from the web interface. Configuring Call Forwarding STEP 1 Log in to the web interface. STEP 2 In the Voice tab, click the User tab. Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) 69
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    the web interface. STEP 2 In the Voice tab, click the User tab. STEP 3 Under Supplementary Services, locate the CW Setting field. STEP 4 Choose yes or no to enable or disable. STEP 5 At the bottom of the page, click Submit All Changes. Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) 70
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    interface. STEP 2 In the Voice tab, click the User tab. STEP 3 Under Supplementary Services, locate the Block ANC Setting field. STEP 4 Choose yes or no to enable or disable. STEP 5 At the bottom of the page, click Submit All Changes. Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) 71
  • Cisco SPA504G | User Guide - Page 79
    . STEP 2 Click the Call History tab. A window appears with the call history lists for your phone. These include: • Placed-Shows the last 60 numbers dialed from your phone. • Answered-Shows the caller ID of the last 60 answered calls. Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) 72
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    To accept text messages from other IP phones: STEP 1 Log in to the web interface. STEP 2 In the Voice tab, click the User tab. STEP 3 Under Supplementary Services, in the Text Message field, choose yes. STEP 4 Click Submit All Changes. Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) 73
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    click the User tab. Under Audio Volume, you can adjust the following settings: • Ringer Volume • Speaker Volume • Handset Volume • Headset Volume Enter a volume between 1 and 10, with 1 being the lowest. STEP 3 Click Submit All Changes. Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) 74
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    screen saver on and off. • Screen Saver Wait: The number of seconds that the phone is idle before the screen saver starts. • Screen Saver Icon: The display type: - A background picture. - The station time in the middle of the screen. Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) 75
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    padlock icon. When the phone is locked, the status line displays a scrolling message "Press any key to unlock your phone." - A moving phone icon. - The station date and time in the middle of the screen. STEP 3 Click Submit All Changes. Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) 76
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    6 Using the Cisco SPA 500S Attendant Console This chapter describes how to install and use the Cisco SPA 500S Attendant Console with your IP Phone. Figure 1 Cisco SPA 500S Attendant Console Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) 77
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    SPA 500S Attendant Console to the IP Phone 6 The Cisco SPA 500S is a 32-button attendant console for the Cisco SPA 500 Series IP Phones, providing 32 three-color (red, green, and orange) programmable LEDS, with support for Broadsoft Busy Lamp Field and Asterisk Line Monitoring. The Cisco SPA 500S
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    500S STEP 1 Turn both the IP phone and Cisco SPA 500S face down. STEP 2 Align the screw hole in the IP phone with one of the holes on the attachment arm. STEP 3 Insert the pegs on the attachment arm into the peg holes on the IP phone. Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) 79
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    screw, secure the attachment arm to the IP phone. STEP 5 Align the right screw hole in the Cisco SPA 500S with the unused hole on the attachment arm. STEP 6 Insert the pegs on the attachment arm into the peg holes on the Cisco SPA 500S. Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) 80
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    port. STEP 9 Locate the AUX port on the back of the IP phone. Connect the other end of the auxiliary cable to this port. The Cisco SPA 500S is powered by the auxiliary cable with the IP phone; no additional power source is required. Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) 81
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    Cisco SPA 500S Attendant Console Connecting the Cisco SPA 500S Attendant Console to the IP Phone 6 STEP 10 Route the auxiliary cable inside the cable slot of the Cisco SPA 500S. STEP 11 Attach the appropriate desktop stand to each unit. Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP
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    SPA 500S A maximum of two SPA500S attendant consoles can be connected to a Cisco SPA 500 Series IP Phone. The instructions in this section are for connecting a second Cisco SPA 500S. If you are not attaching a second Cisco SPA 500S, skip to "Configuring the Cisco SPA 500S" on page 85. STEP 1 Attach
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    port. STEP 9 Route the auxiliary cable inside the cable slot. The Cisco SPA 500S is powered by the auxiliary cable with the IP phone; no additional power source is required. STEP 10 Attach the appropriate desktop stands to each unit. Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) 84
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    of the line buttons is performed by the system administrator and is not described in this document. To configure the Cisco SPA 500S: • If the Cisco SPA 500S and attached IP phone are part of a Cisco SPA 9000 Voice System, we recommend that you use the Cisco SPA 9000 Setup Wizard. For instructions on
  • Cisco SPA504G | User Guide - Page 93
    not registered; there is a problem with phone connectivity. - Orange (blinking): The line is not configured properly. - Off: The line is not configured. • Transfer an active call by pressing the line button on the Cisco SPA 500S. (This requires that the line button is configured as a speed dial for
  • Cisco SPA504G | User Guide - Page 94
    of the Cisco Small Business IP phone. Product Resources Support Cisco Small Business Support Community Online Technical Support and Documentation (Login Required) Phone Support Contacts Software Downloads (Login Required) Product Documentation IP Phone Accessories Cisco SPA 9000 Voice System www
  • Cisco SPA504G | User Guide - Page 95
    Quick Start Guide- Installation and initial configuration of your Cisco IP phone. • Cisco WBP54G Wireless-G Bridge for Phone Adapters User Guide- Installation and use of the WBP54G wireless bridge with your Cisco IP phone. • Cisco Small Business Pro SPA 500 Series and WIP310 IP Phone Administration
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Cisco Small Business Pro
SPA 500 Series IP Phones
Models 501G, 502G, 504G, 508G, and 509G
USER GUIDE