Cisco SPA8000-G1 Administration Guide

Cisco SPA8000-G1 Manual

Cisco SPA8000-G1 manual content summary:

  • Cisco SPA8000-G1 | Administration Guide - Page 1
    ADMINISTRATION GUIDE Cisco Small Business SPA2102, SPA3102, SPA8000, SPA8800, PAP2T Analog Telephone Adapters
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    Logo are trademarks of Cisco Systems, Inc. and/or its affiliates in the U.S. and other countries. A listing of Cisco's trademarks can be found at www.cisco.com/go/trademarks. Third party trademarks mentioned are the property of their respective owners. The use of the word partner does not imply
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    36 Basic Services and Equipment Required 36 Downloading Firmware 37 Basic Installation and Configuration 37 Upgrading the Firmware for the ATA Device 37 Setting up Your ATA Device 38 Using the Administration Web Server 39 Connecting to the Administration Web Server 40 Setting Up the
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    NAT Mapping with a Static IP Address 48 Configuring NAT Mapping with STUN 50 Determining the Router's NAT Mechanism 52 Firewalls and SIP 53 Configuring SIP Timer Values 53 Chapter 4: Configuring Voice Services 54 Supported Codecs 54 Using a FAX Machine 55 Fax Troubleshooting
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    to PSTN 98 Sharing One VoIP Account Between the FXS and PSTN Lines (SPA3102)98 Other Options 99 PSTN Call to Ring Line 1 (SPA3102) 99 Symmetric RTP (SPA3102 and SPA8800) 99 Call Progress Tones (SPA3102 and SPA8800) 100 Call Scenarios 100 Cisco Small Business ATA Administration Guide 5
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    page Port Forwarding Settings section DMZ Settings section Miscellaneous Settings section System Reserved Ports Range section Appendix B: ATA Voice Field Reference Info page Product Information section System Status section Line Status section Cisco Small Business ATA Administration Guide
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    section Line page Line Enable section Streaming Audio Server (SAS) section NAT Settings section Network Settings section 120 120 123 124 124 125 125 126 127 127 129 131 132 134 135 138 139 140 142 143 144 145 146 148 154 154 156 160 161 162 163 164 Cisco Small Business ATA Administration Guide 7
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    NAT Settings section Network Settings section SIP Settings section Proxy and Registration section Subscriber Information section 165 168 169 171 172 174 179 180 180 182 183 183 184 185 188 189 190 190 190 191 194 196 196 197 198 199 199 200 201 204 205 Cisco Small Business ATA Administration Guide
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    section PSTN Ring Thru Line 1 Ring Settings section Appendix C: Troubleshooting Appendix D: Environmental Specifications PAP2T SPA2102 SPA3102 SPA8000 SPA8800 WRTP54G Appendix E: Where to Go From Here Cisco Small Business ATA Administration Guide 206 210 210 212 213 213 215 218 220 221 222 222
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    Product Resources Related Documentation Contents 237 238 Cisco Small Business ATA Administration Guide 10
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    System administrators or anyone who performs LVS installation and administration NOTE This guide does not provide the configuration information required by specific service providers. Please consult with the service provider for specific service parameters. Cisco Small Business ATA Administration
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    on • A literal value to be entered in a field. May indicate either of the following: • A variable that should be replaced with a literal value. • The name of a page, section, or field in the user interface Indicates code samples or system output. Cisco Small Business ATA Administration Guide 12
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    in PDF Files The SPA9000 Voice System documents are published as PDF files. The PDF Find/ Search tool within Adobe® Reader® lets you find information quickly and easily online. You can 5 Press Enter again to continue to more instances of the term. Cisco Small Business ATA Administration Guide 13
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    stored on your PC or local network. The PDF files do not need to be open. STEP 1 Start Acrobat Professional or Adobe Reader. STEP 2 Choose Edit > Search, or click the arrow next to Search Options, and choose the options you want. d. Click Search. Cisco Small Business ATA Administration Guide 14
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    Preface STEP 4 When the Results appear, click + to open a folder, and then click any link to open the file where the search terms appear. For more information about the Find and Search functions, see the Adobe Acrobat online help. Cisco Small Business ATA Administration Guide 15
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    -based call-control system. Figure 1 ATA Deployment without Onsite Call Control Telephone/fax V Ethernet Broadband Linksys ATA Broadband CPE (DSL, cable, fixed wireless) Layer 3 IP infrastructure Voice gateway V PSTN SIP proxy 187254 Cisco Small Business ATA Administration Guide 16
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    little or no involvement by a "middle-man" server or media gateway controller. SIP allows interoperation with all ITSPs that support SIP. The ATA Models table summarizes the ports and features provided by the ATA devices described in this document. Cisco Small Business ATA Administration Guide 17
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    the call processing. This allows the deployment of a large network with thousands of subscribers without complicated, expensive servers. The following figure illustrates how the different ATA devices provide voice connectivity in a VoIP network. Cisco Small Business ATA Administration Guide 18
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    as SIP-PSTN gateways. • The WRTP54G router provides ports for analog telephone devices and provides QoS in the form of priority packet queueing. NOTE SPA112, SPA122, and WRP400: www.cisco.com/en/US/products/ps10024/prod_maintenance_guides_list.html Cisco Small Business ATA Administration Guide 19
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    to the ATA device are unable to communicate with each other if the Internet connection is not available for any reason. It is recommended you connect the ATA device to a local router that provides hairpinning support to prevent this problem. Cisco Small Business ATA Administration Guide 20
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    telephone to Line 1. • For proper operation, the service provider should use an Outbound Proxy to forward all voice traffic when the PAP2T is located behind a router. If necessary, explicit port ranges can be specified for SIP and RTP. 187420 Cisco Small Business ATA Administration Guide 21
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    an analog telephone to Line 1. • For proper operation, the service provider should use an Outbound Proxy to forward all voice traffic when the SPA2102 is located behind a router. If necessary, explicit port ranges can be specified for SIP and RTP. Cisco Small Business ATA Administration Guide 22
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    an analog telephone to Line 1. • For proper operation, the service provider should use an Outbound Proxy to forward all voice traffic when the SPA3102 is located behind a router. If necessary, explicit port ranges can be specified for SIP and RTP. Cisco Small Business ATA Administration Guide 23
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    one fax machine is connected to each pair of ports to illustrate that only one T.38 connection is supported by each of the four pairs of RJ-11 ports. Up to four fax machines can be connected to the SPA8000 router, but they must be distributed as shown. Cisco Small Business ATA Administration Guide
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    Cisco Small Business Analog Telephone Adapters ATA Connectivity Requirements 1 NOTE • You can use line 1 or line 2 to access the IVR functions. • For proper operation, the service provider should use an Outbound Proxy to forward all voice traffic when the SPA8000 is located behind a router
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    forward all voice traffic when the SPA8800 is located behind a router. If necessary, explicit port ranges can be specified for SIP and RTP. ATA Software Features The ATA device is a full featured, fully programmable phone adapter that can be custom provisioned within a wide range of configuration
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    2 can be using G.723.1 simultaneously, or Line 1 or Line 2 can initiate a three-way conference with both call legs using G.723.1. NOTE When no static payload value is assigned per RFC 1890, the ATA device can support dynamic payloads for G.726. Cisco Small Business ATA Administration Guide 27
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    . Feature Streaming Audio Server T.38 Fax Relay Silence Suppression Description See "Configuring a Streaming Audio Server," on page 88. See "Using a FAX Machine," on page 55. See "Silence Suppression and Comfort Noise Generation," on page 60. Cisco Small Business ATA Administration Guide 28
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    (DTMF) methods of Caller ID (CID) delivery, ATAs provide a large subset of ETSI-compliant methods to support international CID equipment. International CID is configured in the Line and PSTN Line tabs. See "ATA Voice Field Reference," on page 115. Cisco Small Business ATA Administration Guide 29
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    ATA device also implements an echo suppressor with comfort noise generator (CNG) so that any residual echo is not noticeable. Echo Cancellation is configured in the Regional, Line, and PSTN Line tabs. See "ATA Voice Field Reference," on page 115. Cisco Small Business ATA Administration Guide 30
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    set when a call is connected and when a call is disconnected. This feature is required to support some pay phone system and answering machines. Polarity Control is configured in the Line and PSTN Line tabs. See "ATA Voice Field Reference," on page 115. Cisco Small Business ATA Administration Guide
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    dropped, because TCP is already in use for basic activities such as Internet browsing or e-commerce. SIP over TCP is configured in the Line tabs. See "ATA Voice Field Reference," on page 115. This feature applies to SPA2102, SPA3102, and SPA8800. Cisco Small Business ATA Administration Guide 32
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    back to the transmitter/receiver instead of transmitting the data sampled on its local microphone (IP phone) or attached analog telephone (ATA-type device). Media loopback is configured in the User tab. See "ATA Voice Field Reference," on page 115. Cisco Small Business ATA Administration Guide 33
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    Delay setting is added on top of the exponential back-off adjusted delay value. The default value is 0, which disables the exponential back-off feature. Register Retry is configured in the SIP tab. See "ATA Voice Field Reference," on page 115. Cisco Small Business ATA Administration Guide 34
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    be operating correctly. If it returns a different address, the ATA device changes its IP address to the new address provided by the DHCP server. The ATA device then resets, and once again sends a SIP register request for the DHCP server to accept. Cisco Small Business ATA Administration Guide 35
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    for broadband access to the Internet • Internet Telephony Service Provider (ITSP) for Voice Over IP Telephone service • You must have to following information about your account: • SIP Proxy (IP address or name) • Account information and Password Cisco Small Business ATA Administration Guide 36
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    SPA9000 Voice System. Upgrading the Firmware for the ATA Device In this procedure, you install the firmware files that you downloaded previously. STEP 1 Determine the address of the ATA device: a. Connect an analog telephone to the Phone 1 or Phone 2 port on the ATA device. (You may not hear a dial
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    and basic configuration of your ATA device, you will use the administration web server to finish your configuration. ATA devices support two levels of administration privileges: Administrator and User. Both privileges can be password protected. Cisco Small Business ATA Administration Guide 38
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    the ATA device. It includes the following topics: • "Connecting to the Administration Web Server" section on page 40 • "Setting Up the WAN Configuration for Your ATA Device" section on page 40 • "Registering to the Service Provider" section on page 42 Cisco Small Business ATA Administration Guide
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    a password during the initial configuration. Setting Up the WAN Configuration for Your ATA Device STEP 1 Start Internet Explorer, connect to the administration web server, and choose Admin access with Advanced settings. STEP 2 Click Network tab > WAN Setup. Cisco Small Business ATA Administration
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    STEP 4 Click Submit All Changes. The ATA device reboots. STEP 5 To verify your progress, click the Router tab and then click Status. Under System Status, confirm the WAN Connection Type, Current IP, Current Netmask, Current Gateway, and Primary DNS. Cisco Small Business ATA Administration Guide 41
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    Provider To use VoIP phone service, you must configure your ATA device to the Service Provider. STEP 1 Start Internet Explorer, connect to the administration web server, and choose Admin access with Advanced settings. STEP 2 Click Voice tab > Line N, where N is the line number that you want to
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    the ATA device even if the web page indicates otherwise. The syntax of the Upgrade URL is as follows: http://spa-ip-addr/admin/upgrade?[protocol://][server-name[:port]][/ firmware-pathname] Both HTTP and TFTP are supported for the upgrade operation. Cisco Small Business ATA Administration Guide 43
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    for example: http://192.168.2.217admin/resync?tftp://192.168.2.251/spaconf.cfg Reboot URL The Reboot URL lets you reboot the ATA device. The Reboot URL is as follows: http://spa-ip-addr/admin/reboot NOTE The ATA device reboots only when it is idle. Cisco Small Business ATA Administration Guide 44
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    upgrades using HTTPS are not supported). Remote upgrades are controlled by configuring the desired firmware image URL into the ATA device via a remote profile resync. For further information about remote provisioning refer to the SPA Provisioning Guide. Cisco Small Business ATA Administration Guide
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    the SPA Provisioning Guide for further details. The names of parameters in XML profiles can generally be inferred from the ATA configuration Web pages, by substituting the Line 1 Proxy is named Proxy[1] in source text profiles for input to the SPC. Cisco Small Business ATA Administration Guide 46
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    , you have several options. • "NAT Mapping with Session Border Controller," on page 48 • "NAT Mapping with SIP-ALG Router," on page 48 • "Configuring NAT Mapping with a Static IP Address," on page 48 • "Configuring NAT Mapping with STUN," on page 50 Cisco Small Business ATA Administration Guide 47
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    are connected. NOTE Use NAT mapping only if the ITSP network does not provide a Session Border Controller functionality. STEP 1 Connect to the administration web server, and choose Admin access with Advanced settings. STEP 2 Click Voice tab > SIP. Cisco Small Business ATA Administration Guide 48
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    YES. • NAT Keep Alive Enable: Choose YES (optional). Voice tab > Line N > NAT Settings STEP 6 Click Submit All Changes. NOTE You also need to configure the firewall settings on your router to allow SIP traffic. See "Firewalls and SIP," on page 53. Cisco Small Business ATA Administration Guide 49
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    settings: • Handle VIA received: yes • Handle VIA rport: yes • Insert VIA received: yes • Insert VIA rport: yes • Substitute VIA Addr: yes • Send Resp To Src Port: yes • STUN Enable: Choose yes. • STUN Server: Enter the IP address for your STUN server. Cisco Small Business ATA Administration Guide
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    keep the NAT ports open permanently. Check with your ITSP to determine the requirements. STEP 6 Click Submit All Changes. NOTE You also need to configure the firewall settings on your router to allow SIP traffic. See "Firewalls and SIP," on page 53. Cisco Small Business ATA Administration Guide 51
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    STUN Test Enable field, choose yes. STEP 5 To enable SIP signalling, complete the following task: a. Click Voice tab > Line N, where N represents the line interface number. b. In the SIP Settings section, choose full from the SIP Debug Option field. Cisco Small Business ATA Administration Guide 52
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    enter a longer SIP T1 retry value. To view the default settings or to make changes, open the Voice > SIP page, and scroll down to the SIP Timer Values section. For field descriptions, see "SIP Timer Values (sec) section," on page 129 of Appendix B. Cisco Small Business ATA Administration Guide 53
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    (s); Audio Configuration. You may set your first, second, and third preferred codec. See "ATA Routing Field Reference," on page 105. PAP2T / SPA2102 / SPA3102 / SPA8000 / SPA8800 • G.711u (configured by default) • G.711a • G.726-16 • G.726-24 • G.726-32 Cisco Small Business ATA Administration Guide
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    T.38, allocate at least 50 kbps. STEP 3 To optimize G.711 fallback fax completion rates, set the following on the Line tab of your ATA device: • Network Jitter Buffer: very high • Jitter buffer adjustment: disable • Call Waiting: no • 3 Way Calling: no Cisco Small Business ATA Administration Guide
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    6 If you are using a Cisco media gateway use the following settings: Make sure the Cisco gateway is correctly configured for T.38 with the SPA dial peer. For example: fax protocol T38 fax rate voice fax-relay ecm disable fax nsf 000000 no vad Fax Troubleshooting If have problems sending or receiving
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    . STEP 8 Contact technical support: • If you are an end user of VoIP products, contact the reseller or Internet telephony service provider (ITSP) that supplied the equipment. • If you are an authorized Cisco partner, contact Cisco technical support. Cisco Small Business ATA Administration Guide 57
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    ring. The default is Bellcore(N.Amer, China). The ATA device supports bell 202 and v.23 standards for caller ID generation. Select the FSK standard you want to use, bell 202 or v.23. The default is bell 202. This field is not found in the PAP2T. Cisco Small Business ATA Administration Guide 58
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    Configuring Voice Services Managing Caller ID Service 4 There are three types of Caller ID: • On Hook Caller ID Associated with Ringing - This type of Caller ID is used for incoming calls when the attached phone has changed or updated (such as due Cisco Small Business ATA Administration Guide 59
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    may think the call has been disconnected because of the "dead silence" periods created by the VAD and Silence Suppression feature. Silence suppression is configured in the Line and PSTN Line tabs. See "ATA Routing Field Reference," on page 105. Cisco Small Business ATA Administration Guide 60
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    of sequences is enclosed within parentheses. Each digit sequence within the dial plan consists of a series of elements, which are individually matched to the keys that the user presses. NOTE White space is ignored, but may be used for readability. Cisco Small Business ATA Administration Guide 61
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    . EXAMPLE 2: xxxxxxxxxx In this example, no digits are replaced. When the user enters a 10-digit string of numbers, the number 1 is added at the beginning of the sequence. If the user dials 9725550112, the system transmits 19725550112 Cisco Small Business ATA Administration Guide 62
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    : need example NOTE The SPA implicitly appends the vertical code sequences entered in the regional parameter settings to the end of the dial plan. Likewise, if Enable_IP_Dialing is enabled, then IP dialing is also accepted on the associated line. Cisco Small Business ATA Administration Guide 63
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    the number to the carrier. • Local dialing with an automatically inserted 3-digit area code EXAMPLE: ( [1-8]xx | 9, xxxxxxx | 9, [2-9]xxxxxxxxx | 8, xxxxxxx | 9, 1 [2-9] xxxxxxxxx | 9, 1 900 xxxxxxx ! | 9, 011xxxxxx. | 0 | [49]11 ) Cisco Small Business ATA Administration Guide 64
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    Voice Services Configuring Dial Plans 4 8, xxxxxxx This is example is useful where a local area code is required by the carrier but the majority of calls go to one area code. After the user presses 8, an external dial tone sounds. The user can enter any seven-digit number. The system
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    on the phone display. • If the sequence is complete and is allowed by the dial plan, the number is accepted and is transmitted according to the dial plan. • If the sequence is incomplete or is blocked by the dial plan, the number is rejected. Cisco Small Business ATA Administration Guide 66
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    Configuring Voice Services Configuring Dial Plans 4 Dial Plan Timer (Off-Hook Timer) You can think of the Dial Plan Timer as "the off-hook timer." This timer starts counting when the phone goes off hook. If no digits are dialed within the specified number of seconds, the timer expires and the null
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    one digit sequence in the dial plan. Unless the user enters another digit within the specified number of seconds, the entry is evaluated. If it is valid, the call proceeds. If it is invalid, the call is rejected. The default value is 3 seconds. Cisco Small Business ATA Administration Guide 68
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    within the dial plan. EXAMPLE: (9,8[2-9]xxxxxx | 9,8,1[2-9]xxxxxxxxxS0 | 9,8,011xx. | 9,8,xx.|[1-8]xx) 9,8,1[2-9]xxxxxxxxxS0 With the timer set to 0, the call is transmitted automatically when the user dials the final digit in the sequence. Cisco Small Business ATA Administration Guide 69
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    the IP address of the SPA9000. Click Admin Login and then click Advanced. Entering the Line Interface Dial Plan This dial plan is used to strip steering digits from a dialed number before it is transmitted out to the carrier. STEP 1 Connect to the administration web server, and choose Admin access
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    public key of the signing agent is pre-configured into the ATA device by the administrator and is used by the ATA device to verify the Mini-Certificate of its peer. The Mini-Certificate is valid if it has not expired, and it has a valid signature. Cisco Small Business ATA Administration Guide 71
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    Final" message to the called party with the following information: • Message ID (4B) • Encrypted Master Key (16B or 128b) • Encrypted Master Salt (16B or 128b) Cisco Small Business ATA Administration Guide 72
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    the Mini Certificate Generator by going to Cisco Partner Central, Voice & Conferencing page, Technical Resources section. Use the following URL: http://www.cisco.com/web/partners/sell/smb/products/ voice_and_conferencing.html#~vc_technical_resources Cisco Small Business ATA Administration Guide 73
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    Configuring Voice Services Secure Call Implementation 4 NOTE The partner sites require a logon. The Mini Certificate Generator uses the following syntax: gen_mc /8R52IEvJjOw/ e+Klm4XiiFEPaKmU8UbooxKG36SEdKusp0AQ== Cisco Small Business ATA Administration Guide 74
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    Group," on page 79 • "Outgoing Call Routing for a Trunk Group," on page 81 • "Configuring a Trunk Group," on page 82 • "Additional Notes About Trunk Groups," on page 85 • "Setting the Hunt Policy," on page 85 • "Trunk Group Management," on page 83 Cisco Small Business ATA Administration Guide 75
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    lines to the PBX. Fax PBX System Fax 194488 PBX System SPA8000 Integrated Access Device Internet ITSP The SPA8000 offers four trunk groups, numbered T1, T2, T3, and T4. A SIP-based voice service with an ITSP can be configured on each trunk group with a distinct phone number. Each of the
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    Server handles all SIP signalling between both ends of the call, from call establishment to termination. • RTP Path: Whether the line is standalone or a member of a trunk group, the Line UA exchanges RTP packets directly with the ITSP equipment. Cisco Small Business ATA Administration Guide 77
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    configuration. STEP 4 The Caller ID of the external Caller is signaled by the Line UA out to the FXS port using the configured Caller ID method (FSK, DTMF, etc.). The PBX must be able to detect Caller ID signal in order for the proper Caller ID to show. Cisco Small Business ATA Administration Guide
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    answer within the specified interval (see below), the hunt proceeds through the lines in sequential order. - ra: Random order. The Trunk UA randomly chooses a line from the list. If the selected line does not answer within the specified interval (see Cisco Small Business ATA Administration Guide
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    ring simultaneously (hunt=al). If there is no answer after 30 seconds (30), the call is forwarded to the specified number (cfwd=14085550100). • ?,hunt=ra;12;1,cfwd=14085550123 A wildcard character is used to represent "all trunk lines." The Trunk UA Cisco Small Business ATA Administration Guide 80
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    Dial Plan on the number before sending out INVITE to the ITSP. This Trunk Dial Plan typically is redundant since the trunk should trust the number sent by the Line UA. By default the trunk dial plan allows any nonempty number: ([*#0-9A-D][*#0-9A-D].) Cisco Small Business ATA Administration Guide
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    Trunk Group field, near the top of the line configuration page, choose a trunk number or choose none for a standalone line (the default setting). c. Repeat this step for each line that you want to add to a trunk group. Voice > Ln > Trunk Group field Cisco Small Business ATA Administration Guide 82
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    the top right corner of the web page and at the lower left corner. You also can connect directly to the Trunk Status Page by entering the following URL: http://spa8000-ip-addr/status. This page is available with the User Login or the Admin Login. Cisco Small Business ATA Administration Guide 83
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    Configuring Voice Services SIP Trunking and Hunt Groups on the SPA8000 Trunk Status page 4 The Trunk Status page shows all calls that are currently active on each trunk group. This page shows a snapshot click the Delete button to cancel the call. Cisco Small Business ATA Administration Guide 84
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    not at the trunk level. Via the PBX, the phone user can trigger/control supplementary service and settings by signaling to the line port or configuring the line parameters. For more information, refer to the Appendix B, "ATA Voice Field Reference." Cisco Small Business ATA Administration Guide 85
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    on page 86 • "Configuring a Streaming Audio Server," on page 88 IP phone. STEP 1 Use the phone menu to find the IP address of the phone: a. Press the Setup button on the phone keypad. b. Press 9 - Network, and then scroll down to 2- Current IP Address. Cisco Small Business ATA Administration Guide
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    . STEP 5 Enter the following URL in the Internal Music URL field: tftp://server_IPaddress:portpath • server_IPaddress: The local IP address of the computer you are using as the TFTP server • port: The port number used by the TFTP server (default 69) Cisco Small Business ATA Administration Guide 87
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    Ethernet cable from a media source to the FXS port. For example, the MC-9700 Music Coupler has been tested with ATA devices and is available at the following URL: www.neogadgets.com/cart/ cart.php?target=product&product_id=17&substring=music+coupler Cisco Small Business ATA Administration Guide 88
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    an LED to indicate the battery status. This can be used as a visual indication as to whether audio streaming is in progress. • Call Forwarding, Call Screening, Call Blocking, DND, and Caller-ID Delivery features are not available on an SAS line. Cisco Small Business ATA Administration Guide 89
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    -11 adapter between the music source (a CD player or iPod, for example) and an FXS port. STEP 2 Start Internet Explorer, connect to the administration web server, and choose Admin access with Advanced settings. STEP 3 Configure the FXS port: a. Click Voice tab > FXS N, where N represents the number
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    finds that the SAS line is on-hook, it does not remove battery from the line so that IVR may be used. But if the ATA device boots up and finds that the SAS line is off-hook, it removes battery from the line because no audio session is in progress. Cisco Small Business ATA Administration Guide 91
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    as a PSTN gateway and VoIP gateway, without relying on a PBX for call control. - FXS Port: The SPA3102 has 1 FXS port that you can connect to a standard analog telephone or fax machine. Configure the FXS settings by using the SPA3102 Line page. Cisco Small Business ATA Administration Guide 92
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    parameter must match one of the VoIP accounts stored on the ATA device. You can configure these settings on the Voice tab > PSTN Line page. For more information, see "VoIP Users and Passwords (HTTP Authentication) section," on page 212. Cisco Small Business ATA Administration Guide 93
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    -SIP INVITE must contain a valid authorization header. PSTN callers can be authenticated by one of the following methods: • No authentication-All callers are accepted for service. • PIN-Caller is prompted to enter a PIN right after the call is answered. Cisco Small Business ATA Administration Guide
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    PIN number. (These dial plans are configured on the Voice Voice tab > PSTN Line page, Dial Plans section.) • If the PIN does not match one of the configured PSTN PIN values, then the ATA device plays the reorder tone and then takes the FXO port on-hook. Cisco Small Business ATA Administration Guide
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    Line page. For more information, see "PSTN Disconnect Detection section," on page 215. On the SPA8800, these settings can be configured on the Voice tab > Phone page. For more information, see "FXS Port Polarity Configuration section," on page 182. Cisco Small Business ATA Administration Guide 96
  • Cisco SPA8000-G1 | Administration Guide - Page 97
    to start outside dial tone, prepend 1408 followed by seven digits, and route the call to Gateway 2, but use the given port, user-id, and password, and no pstn.cisco.com:5061, and with user-id = "Alex Bell" and pwd = bell_pwd, and disable NAT mapping Cisco Small Business ATA Administration Guide 97
  • Cisco SPA8000-G1 | Administration Guide - Page 98
    . • If the service provider does not allow more than one register contact, the PSTN Line should not register. In this case, only Line 1 rings on the inbound call to this VoIP account because it is the only line registered with the service provider. Cisco Small Business ATA Administration Guide 98
  • Cisco SPA8000-G1 | Administration Guide - Page 99
    gateway picks up the call. Symmetric RTP (SPA3102 and SPA8800) The Symmetric RTP parameter is used to send audio RTP to the source IP and port of the inbound RTP packets. This facilitates NAT traversal. See "SIP Parameters section," on page 127. Cisco Small Business ATA Administration Guide 99
  • Cisco SPA8000-G1 | Administration Guide - Page 100
    the following topics: • "PSTN to VoIP Call with and Without Ring-Thru" section on page 101 • "VoIP to PSTN Call With and Without Authentication" section on page 101 • "Call Forwarding to PSTN Gateway (SPA3102 and SPA8800)" section on page 103 Cisco Small Business ATA Administration Guide 100
  • Cisco SPA8000-G1 | Administration Guide - Page 101
    VoIP caller calls the FXO number, which auto-answers after VoIP Answer Delay. The ATA device then prompts the VoIP caller for a PIN. When a valid PIN is entered, the ATA plays the Outside Dial Tone and prompts the caller to dial the PSTN number. Cisco Small Business ATA Administration Guide 101
  • Cisco SPA8000-G1 | Administration Guide - Page 102
    the ATA device replies 403 to the INVITE. If the target number is invalid according to the corresponding dial plan, the ATA device also replies 403 to the INVITE. Again, if the PSTN Line is busy at the time of the call, the ATA device replies 503. Cisco Small Business ATA Administration Guide 102
  • Cisco SPA8000-G1 | Administration Guide - Page 103
    . The default VoIP caller dial plan is used in this scenario. Authentication is performed when the method is none or when the source IP address of the inbound INVITE matches one of the VoIP Access List patterns. Call Forwarding to PSTN Gateway (SPA3102 and SPA8800) This section describes a number of
  • Cisco SPA8000-G1 | Administration Guide - Page 104
    method. However, the caller is still limited by the VoIP Caller ID Pattern parameter Forward-On-Busy to PSTN Gateway or Number This scenario is similar to the previous cases of call forwarding to gw0, but this applies when Line 1 is active. Cisco Small Business ATA Administration Guide 104
  • Cisco SPA8000-G1 | Administration Guide - Page 105
    or your setup. Router Status page You can use the Router tab > Status page to view information about the Router. The Status page includes the following sections: • "Product Information section," on page 106 • "System Status section," on page 106 Cisco Small Business ATA Administration Guide 105
  • Cisco SPA8000-G1 | Administration Guide - Page 106
    . Current Gateway The default router assigned to the ATA device. Primary DNS The primary DNS server assigned to the ATA device. Secondary DNS The secondary DNS server assigned to the ATA device. LAN IP Address The address of the router. Cisco Small Business ATA Administration Guide 106
  • Cisco SPA8000-G1 | Administration Guide - Page 107
    ," on page 111 Router tab > WAN Setup page > Internet Connection Settings section Connection Type The type of WAN connection. Options are: DHCP, Static IP, PPPoE, PPPoE / DHCP (tries PPPoE then DHCP), or DHCP/ PPPoE (tries DHCP then PPPoE). Cisco Small Business ATA Administration Guide 107
  • Cisco SPA8000-G1 | Administration Guide - Page 108
    Login Password The password assigned by the ISP for connecting on a Point-to-Point Protocol over Ethernet (PPPoE) link. PPPoE Service Name The service name assigned by the ISP for connecting on a Point-to-Point Protocol over Ethernet (PPPoE) link. Cisco Small Business ATA Administration Guide
  • Cisco SPA8000-G1 | Administration Guide - Page 109
    at the same time, and the first incoming reply is accepted by the ATA device. The default is parallel. Primary NTP Server The IP address or name of the primary NTP server. Secondary NTP Server The IP address or name of the secondary NTP server. Cisco Small Business ATA Administration Guide 109
  • Cisco SPA8000-G1 | Administration Guide - Page 110
    the address for your PC. Router tab > WAN Setup page > Remote Management section Enable WAN Web Server Allows or prevents access to the administration web server from a computer that is not directly connected to the ATA device. Options are Yes or No. The default value is Yes. WAN Web Server Port
  • Cisco SPA8000-G1 | Administration Guide - Page 111
    112 Router tab > LAN Setup page > Networking Service section Networking Service NAT-the unit acts as a router and provides IP addresses to PCs attached to the LAN port. Bridge-The unit acts as a switch, a passthrough, and does not give IP addresses. Cisco Small Business ATA Administration Guide
  • Cisco SPA8000-G1 | Administration Guide - Page 112
    DMZ settings, multicast passthru setting, and system reserved ports range. This page includes the following sections: • "Port Forwarding Settings section," on page 113 • "DMZ Settings section," on page 113 • "Miscellaneous Settings section," on page 114 Cisco Small Business ATA Administration Guide
  • Cisco SPA8000-G1 | Administration Guide - Page 113
    must have its DHCP client function disabled and should have a new static IP address assigned to it because its address may change when using the DHCP function. To expose one PC, select Yes. The default is No. Specify the host computer's IP address. Cisco Small Business ATA Administration Guide 113
  • Cisco SPA8000-G1 | Administration Guide - Page 114
    for NAT translation. That is, if there is a conflict - if port forwarding is set on the same port - then the port forwarding is cancelled. Default is 50000. Num of Ports Reserved Total number of ports reserved. Options are: 256, 512, and 1024. Cisco Small Business ATA Administration Guide 114
  • Cisco SPA8000-G1 | Administration Guide - Page 115
    can configure under the Voice tab in the administration web server pages. NOTE For information about the Voice > Provisioning tab, see the SPA Provisioning Guide. After you click the Voice tab, you can choose the following pages: • "Info page," on page 116 • "System page," on page 124 • "SIP page
  • Cisco SPA8000-G1 | Administration Guide - Page 116
    indicates whether the unit has been customized or not. Pending indicates a new RC unit that is ready for provisioning. If the unit has already retrieved its customized profile, this field displays the name of the company that provisioned the unit. Cisco Small Business ATA Administration Guide 116
  • Cisco SPA8000-G1 | Administration Guide - Page 117
    port. Options are either On or Off. Registration State Indicates if the line has registered with the SIP proxy. Last Registration At Last date and time the line was registered. Next Registration In Number of seconds before the next registration renewal. Cisco Small Business ATA Administration Guide
  • Cisco SPA8000-G1 | Administration Guide - Page 118
    and answered by Line 1 • Line 1 Forward to PSTN Gateway = VoIP calls Line 1 then forwarded to PSTN GW • Line 1 Forward to PSTN Number =VoIP calls Line 1 then forwarded to PSTN number • Line 1 To PSTN Gateway • Line 1 Fallback To PSTN Gateway Cisco Small Business ATA Administration Guide 118
  • Cisco SPA8000-G1 | Administration Guide - Page 119
    . Error Call 1 and 2 The port mapped for Real Time Protocol traffic for Call 1/2. Mapped RTP Port Call 1 and 2 Media Media loopback is used to quantitatively and qualitatively Loopback measure the voice quality experienced by the end user. Cisco Small Business ATA Administration Guide 119
  • Cisco SPA8000-G1 | Administration Guide - Page 120
    from the FXO Line. Last Called PSTN The PSTN number dialed by the SPA (logged only if a non- Number trivial dial plan is used). Last VoIP Caller The last VoIP caller to the FXO Line. Last PSTN Caller Name and number of the last PSTN caller. Cisco Small Business ATA Administration Guide 120
  • Cisco SPA8000-G1 | Administration Guide - Page 121
    and answered by Line 1 • Line 1 Forward to PSTN Gateway = VoIP calls Line 1 then forwarded to PSTN GW • Line 1 Forward to PSTN Number =VoIP calls Line 1 then forwarded to PSTN number • Line 1 To PSTN Gateway • Line 1 Fallback To PSTN Gateway Cisco Small Business ATA Administration Guide 121
  • Cisco SPA8000-G1 | Administration Guide - Page 122
    hold. Hold VoIP Call Duration Duration of the call. VoIP Call Packets Sent VoIP Call Packets Recv Number of packets sent. Number of packets received. VoIP Call Bytes Sent Number of bytes sent. VoIP Call Bytes Recv Number of bytes received. Cisco Small Business ATA Administration Guide 122
  • Cisco SPA8000-G1 | Administration Guide - Page 123
    it to clear or set the flag. Setting this value to Yes can activate stutter tone and VMWI signal. This parameter is stored in long term memory and survives after reboot or power cycle. Mapped SIP Port Port number of the SIP port mapped by NAT. Cisco Small Business ATA Administration Guide 123
  • Cisco SPA8000-G1 | Administration Guide - Page 124
    to the Access administration web server. Select yes or no from the drop- down menu. Admin Password User Password The default is yes. Password for the administrator. The default is no password. Password for the user. The default is no password. Cisco Small Business ATA Administration Guide 124
  • Cisco SPA8000-G1 | Administration Guide - Page 125
    Sets the secondary DNS server to take over if problems are discovered with the Primary DNS server. This is in addition to DHCP-supplied DNS servers if DHCP is enabled; when DHCP is disabled, this is the secondary DNS server. The default is 0.0.0.0. Cisco Small Business ATA Administration Guide
  • Cisco SPA8000-G1 | Administration Guide - Page 126
    (not used with PAP2T) Syslog Server Debug Server Specifies the IP address of the syslog server. Specifies the IP address of the debug server, which logs debug information. The level of detailed output depends on the debug level parameter setting. Cisco Small Business ATA Administration Guide 126
  • Cisco SPA8000-G1 | Administration Guide - Page 127
    SIP Max Forward value, which can range from 1 to 255. The default is 70. Number of times an invite can be redirected to avoid an infinite loop. The default is 5. Maximum number of times (from 0 to 255) a request may be challenged. The default is 2. Cisco Small Business ATA Administration Guide
  • Cisco SPA8000-G1 | Administration Guide - Page 128
    the settings of the Use Compact Header parameter. If inbound SIP requests contain normal headers, ATA device substitutes those headers with compact headers (if defined by RFC 261) if Use Compact Header parameter is set to yes. The default is no. Cisco Small Business ATA Administration Guide 128
  • Cisco SPA8000-G1 | Administration Guide - Page 129
    retransmit interval for nonINVITE requests and INVITE responses), which can range from 0 to 64 seconds. The default is 4. RFC 3261 T4 value (maximum duration a message remains in the network), which can range from 0 to 64 seconds. The default is 5. Cisco Small Business ATA Administration Guide 129
  • Cisco SPA8000-G1 | Administration Guide - Page 130
    proxy in the Min-Expires header. If the value is larger than this setting, the maximum value is used. The default is 7200. Interval to wait before the ATA device retries registration after failing during the last registration. The default is 30. Cisco Small Business ATA Administration Guide 130
  • Cisco SPA8000-G1 | Administration Guide - Page 131
    or Busy tone is played by default for all unsuccessful response status code for SIT 1 RSC through SIT 4 RSC. SIP response status code to INVITE on which to play the SIT2 Tone. SIP response status code to INVITE on which to play the SIT3 Tone. Cisco Small Business ATA Administration Guide 131
  • Cisco SPA8000-G1 | Administration Guide - Page 132
    ICMP Err The default is 0.030. Number of successive ICMP errors allowed when transmitting RTP packets to the peer before the ATA device terminates the call. If value is set to 0, the ATA device ignores the limit on ICMP errors. The default is 0. Cisco Small Business ATA Administration Guide 132
  • Cisco SPA8000-G1 | Administration Guide - Page 133
    =,OR=,PL=,JI=,LA=,DU=,EN=,DE=. The default is no. Cisco Small Business ATA Administration Guide 133
  • Cisco SPA8000-G1 | Administration Guide - Page 134
    The default is telephone-event. G.711u codec name used in SDP. The default is PCMU. G.711a codec name used in SDP. The default is PCMA. G.726-16 codec name used in SDP. The default is G726-16. G.726-24 codec name used in SDP. The default is G726-24. Cisco Small Business ATA Administration Guide
  • Cisco SPA8000-G1 | Administration Guide - Page 135
    the drop-down menu. The default is no. Insert VIA received Inserts the received parameter into the VIA header of SIP responses if the received-from IP and VIA sent-by IP values differ. Select yes or no from the drop-down menu. The default is no. Cisco Small Business ATA Administration Guide 135
  • Cisco SPA8000-G1 | Administration Guide - Page 136
    this IP address when generating SIP messages and SDP (if NAT Mapping is enabled for that line). However, the results of STUN and VIA received parameter processing, if available, supersede this statically configured value. The default is 0.0.0.0. Cisco Small Business ATA Administration Guide 136
  • Cisco SPA8000-G1 | Administration Guide - Page 137
    . number. If this value is not zero, the RTP port number in all outgoing SIP messages is substituted for the corresponding port value in the external RTP port range. The default is 0. Interval between NAT-mapping keep alive messages. The default is 15. Cisco Small Business ATA Administration Guide
  • Cisco SPA8000-G1 | Administration Guide - Page 138
    /responses. • full excl. REG-Logs all SIP messages in full text except REGISTER requests/responses. • full excl. OPT|NTFY|REG-Logs all SIP messages in full text except for OPTIONS, NOTIFY, and REGISTER requests/ responses. The default is none. Cisco Small Business ATA Administration Guide 138
  • Cisco SPA8000-G1 | Administration Guide - Page 139
    Activation Codes section" section on page 148 • "Vertical Service Announcement Codes section (SPA2102, SPA8000)" section on page 154 • "Outbound Call Codec Selection Codes section" section on page 154 • "Miscellaneous section" section on page 156 Cisco Small Business ATA Administration Guide 139
  • Cisco SPA8000-G1 | Administration Guide - Page 140
    when the user dials a three-way call. The default is 420@-19,520@-19;10(*/0/1+2). Alternative to the Dial Tone. It prompts the user to enter an external phone number, as opposed to an internal extension. It is triggered by a, (comma) character encountered in the dial plan. The default is 420@-19
  • Cisco SPA8000-G1 | Administration Guide - Page 141
    Played instead of the Dial Tone when there are unheard messages in the caller's mailbox. The default is 350@-19,440@-19;2(.1/.1/1+2);10(*/0/ 1+2). Played when all calls are forwarded. The default is 350@-19,440@-19;2(.2/.2/1+2);10(*/0/ 1+2). Cisco Small Business ATA Administration Guide 141
  • Cisco SPA8000-G1 | Administration Guide - Page 142
    in the PAP2T. Voice tab > Regional page > Distinctive Ring Patterns section Ring1 Cadence Ring2 Cadence Cadence script for distinctive ring 1. The default is 60(2/4). Cadence script for distinctive ring 2. The default is 60(.3/.2, 1/.2,.3/4). Cisco Small Business ATA Administration Guide 142
  • Cisco SPA8000-G1 | Administration Guide - Page 143
    .1/9.7). Cadence script for distinctive CWT 3. The default is 30(.1/.1, .1/.1, .1/9.3). Cadence script for distinctive CWT 4. The default is 30(.1/.1, .3/.1, .1/9.5). Cadence script for distinctive CWT 5. The default is 30(.3/.1,.1/.1,.3/9.1). Cisco Small Business ATA Administration Guide 143
  • Cisco SPA8000-G1 | Administration Guide - Page 144
    field is for the SPA2102 only. The default is 30(.3/9.7). Voice tab > Regional page > Distinctive Ring/CWT default is Bellcore-r5. Name in an INVITE's Alert-Info Header to pick distinctive ring/CWT 6 for the inbound call. The default is Bellcore-r6. Cisco Small Business ATA Administration Guide
  • Cisco SPA8000-G1 | Administration Guide - Page 145
    inbound call. This field is for the SPA2102 only. The default is Bellcore-r9. Voice tab > Regional page > Ring and Call Waiting Tone Spec section IMPORTANT: Ring and Call Waiting tones don't work the same way on all phones. When setting ring tones, consider the following recommendations: • Begin
  • Cisco SPA8000-G1 | Administration Guide - Page 146
    immediately, inf = never plays. Range: 0-255 seconds. The default is 5. Expiration time in seconds of a call back activation. Range: 0-65535 seconds. The default is 1800. Call back retry interval in seconds. Range: 0-255 seconds. The default is 30. Cisco Small Business ATA Administration Guide 146
  • Cisco SPA8000-G1 | Administration Guide - Page 147
    ) and the CPC feature should be used instead. Without CPC enabled, reorder tone will is played after a configurable delay. If CPC is enabled, dial tone will be played when tip-to-ring voltage is restored Resolution is 1 second. The default is 2. Cisco Small Business ATA Administration Guide 147
  • Cisco SPA8000-G1 | Administration Guide - Page 148
    . The default is *86. Starts a callback when the last outbound call is busy. This field is only found in the PAP2T. Cfwd All Act Code The default is *05 Forwards all calls to the extension specified after the activation code. The default is *72. Cisco Small Business ATA Administration Guide 148
  • Cisco SPA8000-G1 | Administration Guide - Page 149
    Last Deact Code CW Act Code The default is *64. Cancels the code to accept the last outbound call. The default is *84. Enables call waiting on all calls. CW Deact Code The default is *56. Disables call waiting on all calls. The default is *57. Cisco Small Business ATA Administration Guide 149
  • Cisco SPA8000-G1 | Administration Guide - Page 150
    Deact Code The default is *65. Disables caller ID generation. CWCID Act Code The default is *85. Enables call waiting, caller ID generation. CWCID Deact Code The default is *25. Disables call waiting, caller ID generation. The default is *45. Cisco Small Business ATA Administration Guide 150
  • Cisco SPA8000-G1 | Administration Guide - Page 151
    Toggles the line to a modem. Code The default is *99. Modem pass-through mode can be triggered only by pre-dialing this code. FAX Line Toggle Code Toggles the line to a fax machine. This field is not found in the PAP2T. The default is #99. Cisco Small Business ATA Administration Guide 151
  • Cisco SPA8000-G1 | Administration Guide - Page 152
    perform further processing, such as call park. The *codes should not conflict with any of the other vertical service codes internally processed by the ATA device. You can empty the corresponding *code that you do not want to ATA device to process. Cisco Small Business ATA Administration Guide 152
  • Cisco SPA8000-G1 | Administration Guide - Page 153
    *code is not to be followed by a phone number, such as *73 to cancel call forwarding, do not include it in this parameter. In that case, simple add that *code in the dial plan and the ATA device send INVITE *73@..... as usual when user dials *73. Cisco Small Business ATA Administration Guide 153
  • Cisco SPA8000-G1 | Administration Guide - Page 154
    Codes section (SPA2102, SPA8000) Service Annc Base Number Service Annc Extension Codes Base number for service announcements. Extension codes for service announcements. Voice tab > Regional page > Outbound Call Codec Selection Codes section These codes automatically appended to the dial-plan
  • Cisco SPA8000-G1 | Administration Guide - Page 155
    . The default is *0272640. Prefer G729a Code Makes this codec the preferred codec for the associated call. The default is *01729. Force G729a Code Makes this codec the only codec that can be used for the associated call. The default is *02729. Cisco Small Business ATA Administration Guide 155
  • Cisco SPA8000-G1 | Administration Guide - Page 156
    . Sets the electrical impedance of the FXS port. Choices are 600, 900, 600+2.16uF, 900+2.16uF, 270+750||150nF, 220+850||120nF, 220+820||115nF, or 200+600||100nF. The default is 600. NOTE For New Zealand impedance (370+620||310nF), use 270+750||150nF. Cisco Small Business ATA Administration Guide
  • Cisco SPA8000-G1 | Administration Guide - Page 157
    ATA Voice Field Reference Regional page B Daylight Saving Time Rule Enter the rule for calculating daylight saving time; it should include the start, end, and save (0-59). The default Daylight Saving Time Rule is start=4/1/ 7;end=10/-1/7;save=1. Cisco Small Business ATA Administration Guide 157
  • Cisco SPA8000-G1 | Administration Guide - Page 158
    , select no. Playback ABCD The default is yes. Setting has no effect if DTMF Tx Method is INFO; ABCD is always sent OOB regardless in this setting. To enable local playback of OOB DTMF ABCD, select yes. Otherwise, select no. The default is yes. Cisco Small Business ATA Administration Guide 158
  • Cisco SPA8000-G1 | Administration Guide - Page 159
    ATA Voice Field Reference Regional page B Caller ID Method Caller ID FSK Standard FXS Port Power Limit Feature default is 3. Select the method you want to use, Default or Sweden default. This field is not found in the PAP2T. The default is Default. Cisco Small Business ATA Administration Guide
  • Cisco SPA8000-G1 | Administration Guide - Page 160
    "Subscriber Information section" section on page 171 • "Supplementary Service Subscription section" section on page 172 • "Audio Configuration section" section on page 174 • "VoIP Fallback to PSTN section (SPA3102 and SPA8800)" section on page 180 Cisco Small Business ATA Administration Guide 160
  • Cisco SPA8000-G1 | Administration Guide - Page 161
    Enable To enable this line for service, select yes. Otherwise, select no. The default is yes. To add this line to a trunk group, choose the trunk group number. Otherwise, choose none. This feature is available on the SPA8000 only. The default is none. Cisco Small Business ATA Administration Guide
  • Cisco SPA8000-G1 | Administration Guide - Page 162
    connection to the caller is still active. If the caller does not respond to the refresh message, the ATA device ends this call with a SIP BYE message. The range is 0 to 255 seconds (0 means that the session refresh is disabled). The default is 30. Cisco Small Business ATA Administration Guide 162
  • Cisco SPA8000-G1 | Administration Guide - Page 163
    value is empty. Voice tab > Line page > NAT Settings section NAT Mapping Enable NAT Keep Alive Enable NAT Keep Alive Msg To use externally mapped IP addresses and SIP/RTP ports in SIP messages, select yes. Otherwise, select no. The default is no. To send the configured NAT keep alive message
  • Cisco SPA8000-G1 | Administration Guide - Page 164
    medium, high, very high, or extremely high. Jitter Buffer Adjustment The default is high. Controls how the jitter buffer should be adjusted. Select the appropriate setting: up and down, up only, down only, or disable. The default is up and down. Cisco Small Business ATA Administration Guide 164
  • Cisco SPA8000-G1 | Administration Guide - Page 165
    configured and the proxy does not support it, it responds with the message, unsupported. Enter the appropriate header in the field provided. To use the Remote-Party-ID header instead of the From header, select yes. Otherwise, select no. The default is yes. Cisco Small Business ATA Administration
  • Cisco SPA8000-G1 | Administration Guide - Page 166
    -Logs all SIP messages in full text except REGISTER requests/responses. • full excl. OPT|NTFY|REG-Logs all SIP messages in full text except for OPTIONS, NOTIFY, and REGISTER requests/ responses. • The default is none. The interval for the RTP log. Cisco Small Business ATA Administration Guide 166
  • Cisco SPA8000-G1 | Administration Guide - Page 167
    receiving the first 183 SIP response for an outbound INVITE. To enable this feature, select yes. Otherwise, select no. Auth INVITE The default is no. When enabled, authorization is required for initial incoming INVITE requests from the SIP proxy. Cisco Small Business ATA Administration Guide 167
  • Cisco SPA8000-G1 | Administration Guide - Page 168
    > 2), instead of mixing audio locally. To use this feature, set this parameter to that of the server's name, for example, [email protected]:12345 or conf (which uses the Proxy value as the domain). This field is found on the SPA2102 and PAP2T only. Cisco Small Business ATA Administration Guide 168
  • Cisco SPA8000-G1 | Administration Guide - Page 169
    based on this smaller value instead of the configured value. If registration failed with an Expires too brief error response, the PAP2T will retry with the value given in the Min-Expires header in the error response. The default is 3600. Cisco Small Business ATA Administration Guide 169
  • Cisco SPA8000-G1 | Administration Guide - Page 170
    1st proxy's port on the list. Voice Mail Server Mailbox Subscribe Expires The default is Normal. Enter the URL or IP address of the server. Expiry time to the voice mail server. The time to send another subscribe message to the voice mail server. Cisco Small Business ATA Administration Guide 170
  • Cisco SPA8000-G1 | Administration Guide - Page 171
    ATA Voice Field Reference Line page B Voice tab > Line page > Subscriber Information section Display Name User ID Password Use Auth ID Display name for caller ID. Extension number to identify this line. Password for this line. To use the authentication ID and password for SIP authentication,
  • Cisco SPA8000-G1 | Administration Guide - Page 172
    No Answer Service Cfwd Sel Serv The default is yes. Enable Call Forward Selective Service Cfwd Last Serv The default is yes. Enable Forward Last Call Service Block Last Serv The default is yes. Enable Block Last Call Service The default is yes. Cisco Small Business ATA Administration Guide
  • Cisco SPA8000-G1 | Administration Guide - Page 173
    Transfer Service. The default is yes. Enable MWI Service. MWI is available only if a Voice Mail Service is set-up in the deployment. The default is yes. Enable VMWI Service (FSK). The default is yes. Enable Speed Dial Service. The default is yes. Cisco Small Business ATA Administration Guide 173
  • Cisco SPA8000-G1 | Administration Guide - Page 174
    the Referral Services Codes parameter for more details. The default is yes. Enable Feature Dial Service. See the Feature Dial Services Codes parameter for more details. The default is yes. Enable Service Announcement Service. The default is yes. Voice tab > Line page > Audio Configuration section
  • Cisco SPA8000-G1 | Administration Guide - Page 175
    The default is yes. Echo Canc Enable To enable the use of the echo canceller, select yes. Otherwise, select no. The default is yes. G723 Enable To enable the use of the G.723a codec at 6.3 kbps, select yes. Otherwise, select no. The default is yes. Cisco Small Business ATA Administration Guide
  • Cisco SPA8000-G1 | Administration Guide - Page 176
    , select no. The default is yes. FAX Passthru Codec Select the codec for fax passthrough, G711u or G711a. The default is G711u. DTMF Process INFO To use the DTMF process info feature, select yes. Otherwise, select no. The default is yes. Cisco Small Business ATA Administration Guide 176
  • Cisco SPA8000-G1 | Administration Guide - Page 177
    value will reduce the chance of talk-off (beeping) during conversation, at the expense of reduced performance of DTMF detection, which is needed for interactive voice response systems (IVR). Default: 90 ms Cisco Small Business ATA Administration Guide 177
  • Cisco SPA8000-G1 | Administration Guide - Page 178
    (Line 1-2, 3-4, 5-6, and 7-8). The SPA8000 supports a maximum of four connections, but it does not support two fax devices connected to the same module. The default is yes. FAX T38 Redundancy Select the appropriate number. The default is 1. Cisco Small Business ATA Administration Guide 178
  • Cisco SPA8000-G1 | Administration Guide - Page 179
    can be added to the dial plan such that when the user dials 1408+7digits, the call will be routed to Gateway 1. Without the syntax, all calls are routed to the given proxy by default (except IP dialing). The default is blank. Cisco Small Business ATA Administration Guide 179
  • Cisco SPA8000-G1 | Administration Guide - Page 180
    settings are configured on the Phone pages only. Auto PSTN Fallback If enabled, the ATA device automatically routes all calls to the PSTN gateway when the Line 1 proxy is down (registration failure or network link down). The default is yes. Voice tab > Line page > Dial Plan section The dial plan
  • Cisco SPA8000-G1 | Administration Guide - Page 181
    locally configured gateways, where gw0 represents the local PSTN gateway in the same SPA3102. Example 1: *1xxxxxxxxxx
  • Cisco SPA8000-G1 | Administration Guide - Page 182
    ATA Voice Field Reference Line page B Enable IP Dialing Emergency Number Enable or disable IP dialing. If IP dialing is enabled, one can dial [user-id@]a.b.c.d[:port], where '@', '.', and ':' are dialed by entering *, user-id must be numeric (like a phone number) and a, b, c, d must be between 0
  • Cisco SPA8000-G1 | Administration Guide - Page 183
    that a callback goes to the correct number. Enter the digits. PSTN caller Default Index of the dial plan in the dial plan pool to be used when DP the PSTN Caller is not authenticated. Choose from {1, 2, 3, 4, 5, 6, 7, 8}. The default is 1. Cisco Small Business ATA Administration Guide 183
  • Cisco SPA8000-G1 | Administration Guide - Page 184
    2xx, the SPA will disconnect both PSTN and VoIP call legs automatically. The range is 0-255. The default is 30. PSTN Ring Timeout Delay after a ring burst before the SPA decides that PSTN ring has ceased. The range is 0-255. The default is 5. Cisco Small Business ATA Administration Guide 184
  • Cisco SPA8000-G1 | Administration Guide - Page 185
    SPA8800, these settings are configured on the Phone pages only. Detect CPC CPC is a brief removal of tip-and-ring voltage. If enabled, the SPA will disconnect both call legs when this signal is detected during a gateway call. The default is yes. Cisco Small Business ATA Administration Guide 185
  • Cisco SPA8000-G1 | Administration Guide - Page 186
    If enabled, SPA will disconnect both call legs when it detects the disconnect tone from the PSTN side during a gateway call. Disconnect tone is specified in the Disconnect Tone parameter, which depends on the region of the PSTN service. The default is yes. Cisco Small Business ATA Administration
  • Cisco SPA8000-G1 | Administration Guide - Page 187
    @-10; 10(0.5/0.5/1) Poland-425@-10; 10(0.5/0.5/1) Denmark-425@-10; 10(0.25/0.25/1) New Zealand-400@-15; 10(0.25/0.25/1) Australia-425@-13; 10(0.375/0.375/1) Cisco Small Business ATA Administration Guide 187
  • Cisco SPA8000-G1 | Administration Guide - Page 188
    ) to be applied to the signal sent from the PSTN side to the SPA. The range is -15 to 12. Ring Validation Time The default is 0. Specify the minimum signal duration required by the Gateway for recognition as a ring signal. The default is 256 ms. Cisco Small Business ATA Administration Guide 188
  • Cisco SPA8000-G1 | Administration Guide - Page 189
    Services, and Ring Settings (SPA8000 and SPA8800) On the SPA8000 and the SPA8800, you can configure settings for call forward, speed dial, and supplementary services, as well as ring settings. For field descriptions, see "User page," on page 220. Cisco Small Business ATA Administration Guide
  • Cisco SPA8000-G1 | Administration Guide - Page 190
    . Voice tab > Trunk Group page (SPA8000)> Network Settings section SIP ToS/DiffServ Value TOS/DiffServ field value in UDP IP packets carrying a SIP message. The default is 0x68. SIP CoS Value [0-7] CoS value for SIP messages. The default is 3. Cisco Small Business ATA Administration Guide 190
  • Cisco SPA8000-G1 | Administration Guide - Page 191
    configured and the proxy does not support it, it responds with the message, unsupported. Enter the appropriate header in the field provided. To use the Remote-Party-ID header instead of the From header, select yes. Otherwise, select no. The default is yes. Cisco Small Business ATA Administration
  • Cisco SPA8000-G1 | Administration Guide - Page 192
    /responses. • full excl. REG-Logs all SIP messages in full text except REGISTER requests/responses. • full excl. OPT|NTFY|REG-Logs all SIP messages in full text except for OPTIONS, NOTIFY, and REGISTER requests/ responses. The default is none. Cisco Small Business ATA Administration Guide 192
  • Cisco SPA8000-G1 | Administration Guide - Page 193
    seconds. Refer-To Target Contact The default is 0. To contact the refer-to target, select yes. Otherwise, select no. Auth INVITE The default is no. When enabled, authorization is required for initial incoming INVITE requests from the SIP proxy. Cisco Small Business ATA Administration Guide 193
  • Cisco SPA8000-G1 | Administration Guide - Page 194
    : When the limit is reached, the Line SUA plays a fast busy tone to the caller. Note that a trunk line can make an outgoing call only through its own trunk. If that trunk reaches full capacity, it will not attempt to failover to use other trunks Cisco Small Business ATA Administration Guide 194
  • Cisco SPA8000-G1 | Administration Guide - Page 195
    assigned to this particular trunk. • You can instruct the SPA8000 to hunt only the phones that are on-hook, through the Voice tab > SIP page, Trunking Parameters section, Hunt Policy field. See "Trunking Parameters section (SPA8000)," on page 138. Cisco Small Business ATA Administration Guide 195
  • Cisco SPA8000-G1 | Administration Guide - Page 196
    By default the trunk dial plan allows any non-empty number: ([*#0-9AD][*#0-9A-D].) Voice tab > Trunk Group page (SPA8000) > NAT Settings section NAT Mapping Enable NAT Keep Alive Enable NAT Keep Alive Msg NAT Keep Alive Dest To use externally mapped IP addresses and SIP/RTP ports in SIP messages
  • Cisco SPA8000-G1 | Administration Guide - Page 197
    . The default is 3600. Expires value in sec in a REGISTER request. The PAP2T will periodically renew registration shortly before the current registration expired. This parameter is ignored if the Register parameter is no. Range: 0 - (231 - 1) sec Cisco Small Business ATA Administration Guide 197
  • Cisco SPA8000-G1 | Administration Guide - Page 198
    . PSTN Line page (SPA3102) On the SPA3102, you can use the Voice tab > PSTN Line page to configure your PSTN line. This page includes the following sections: • "Line Enable section" section on page 161 • "NAT Settings section" section on page 199 Cisco Small Business ATA Administration Guide 198
  • Cisco SPA8000-G1 | Administration Guide - Page 199
    Phone 1, or Phone 2. The default is Phone1+2. Voice tab > PSTN Line page (SPA3102) > NAT Settings section NAT Mapping Enable To use externally mapped IP addresses and SIP/RTP ports in SIP messages, select yes. Otherwise, select no. The default is no. Cisco Small Business ATA Administration Guide
  • Cisco SPA8000-G1 | Administration Guide - Page 200
    default is 0x68. SIP CoS Value [0-7] CoS value for SIP messages. RTP ToS/DiffServ Value The default is 3. ToS/DiffServ field value in UDP IP packets carrying RTP data. RTP CoS Value [07] The default is 0xb8. CoS value for RTP data. The default is 6. Cisco Small Business ATA Administration Guide
  • Cisco SPA8000-G1 | Administration Guide - Page 201
    can support a specific extension or behavior when it sees this header from the user agent. If this field is configured and the proxy does not support it, it responds with the message, unsupported. Enter the appropriate header in the field provided. Cisco Small Business ATA Administration Guide 201
  • Cisco SPA8000-G1 | Administration Guide - Page 202
    SIP messages in full text except REGISTER requests/responses. • full excl. OPT|NTFY|REG-Logs all SIP messages in full text except for OPTIONS, NOTIFY, and REGISTER requests/ responses. RTP Log Intvl The default is none. The interval for the RTP log. Cisco Small Business ATA Administration Guide
  • Cisco SPA8000-G1 | Administration Guide - Page 203
    183 The default is no. If this feature is enabled, the IP telephony ignores further 180 SIP responses after receiving the first 183 SIP response for an outbound INVITE. To enable this feature, select yes. Otherwise, select no. The default is no. Cisco Small Business ATA Administration Guide 203
  • Cisco SPA8000-G1 | Administration Guide - Page 204
    . The default is 3600. Expires value in sec in a REGISTER request. PAP2T will periodically renew registration shortly before the current registration expired. This parameter is ignored if the Register parameter is no. Range: 0 - (231 - 1) sec Cisco Small Business ATA Administration Guide 204
  • Cisco SPA8000-G1 | Administration Guide - Page 205
    on the 1st proxy's port on the list. The default is Normal. Voice tab > PSTN Line page (SPA3102) > Subscriber Information section Display Name User ID Password Display name for caller ID. Extension number for this line. Password for this line. Cisco Small Business ATA Administration Guide 205
  • Cisco SPA8000-G1 | Administration Guide - Page 206
    Select one of the following: G711u, G711a, G726-16, G726-24, G726-32, G726-40, G729a, or G723. The default is G711u. To enable silence suppression so that silent audio frames are not transmitted, select yes. Otherwise, select no. The default is no. Cisco Small Business ATA Administration Guide 206
  • Cisco SPA8000-G1 | Administration Guide - Page 207
    is yes. To enable detection of the fax Caller-Entered Digits (CED) tone, select yes. Otherwise, select no. G726-32 Enable The default is yes. To enable the use of the G726 codec at 32 kbps, select yes. Otherwise, select no. The default is yes. Cisco Small Business ATA Administration Guide 207
  • Cisco SPA8000-G1 | Administration Guide - Page 208
    DTMF as AVT events. INFO uses the SIP INFO method. Auto uses InBand or AVT based on the outcome of codec negotiation. FAX Process NSE The default is Auto. To use the fax process NSE feature, select yes. Otherwise, select no. The default is yes. Cisco Small Business ATA Administration Guide 208
  • Cisco SPA8000-G1 | Administration Guide - Page 209
    If enabled, the ATA sends RTP packets to the source address and port of the last received valid inbound RTP packet. If disabled (or before the first RTP packet arrives) the ATA sends RTP to the destination as indicated in the inbound SDP. The default is yes. Cisco Small Business ATA Administration
  • Cisco SPA8000-G1 | Administration Guide - Page 210
    a PIN number (used only if authentication method is set to PIN). One Stage Dialing The default is 3. Enable one-stage dialing (applicable if authentication method is none, or HTTP Digest, or caller is in the Access List). The default is yes. Cisco Small Business ATA Administration Guide 210
  • Cisco SPA8000-G1 | Administration Guide - Page 211
    The default is blank. VoIP Caller 1/2/3/4/ One of 8 PIN numbers that can be specified to control 5/6/7/8 PIN access to the PSTN gateway by a VoIP Caller, when the VoIP Caller Authentication Method parameter is set to PIN. The default is blank. Cisco Small Business ATA Administration Guide 211
  • Cisco SPA8000-G1 | Administration Guide - Page 212
    Password The default is 1. The password to be used with VoIP User 1. The user assumes the identity of VoIP User 1 must therefore compute the credentials using this password, or the INVITE will be challenged with a 401 response The default is blank. Cisco Small Business ATA Administration Guide
  • Cisco SPA8000-G1 | Administration Guide - Page 213
    is a SIP ReINVITE and the VoIP peer must response with a 2xx response. If VoIP peer does not reply or response is not greater than 2xx, the SPA will disconnect both PSTN and VoIP call legs automatically. The range is 0-255. The default is 30. Cisco Small Business ATA Administration Guide 213
  • Cisco SPA8000-G1 | Administration Guide - Page 214
    port. This allows the VoIP peer to initiate a three-way conference call and subsequent call transfer. The duration of the on-hook signal can be configured using this parameter. The default is 0.25. The permitted range is limited to 0.02 to 1.6 seconds. Cisco Small Business ATA Administration Guide
  • Cisco SPA8000-G1 | Administration Guide - Page 215
    Silence Duration parameter during a gateway call Min CPC Duration The default is yes. Specify the minimum duration of a low tip-and-ring voltage (below 1V) for the Gateway to recognize it as a CPC signal or PSTN line removal. The default is 0.2. Cisco Small Business ATA Administration Guide 215
  • Cisco SPA8000-G1 | Administration Guide - Page 216
    is 30. This parameter adjusts the sensitivity of PSTN silence detection. Choose from {very low, low, medium, high, very high}. The higher the setting, the easier to detect silence and hence easier to trigger a disconnection. The default is medium. Cisco Small Business ATA Administration Guide 216
  • Cisco SPA8000-G1 | Administration Guide - Page 217
    @-10; 10(0.5/0.5/1) Poland-425@-10; 10(0.5/0.5/1) Denmark-425@-10; 10(0.25/0.25/1) New Zealand-400@-15; 10(0.25/0.25/1) Australia-425@-13; 10(0.375/0.375/1) Cisco Small Business ATA Administration Guide 217
  • Cisco SPA8000-G1 | Administration Guide - Page 218
    -15 to 12. Ring Validation Time Tip/Ring Voltage Adjust The default is 0. Specify the minimum signal duration required by the Gateway for recognition as a ring signal. The default is 256 ms. Choices are {3.1, 3.2, 3.35, 3.5}. The default is 3.5. Cisco Small Business ATA Administration Guide 218
  • Cisco SPA8000-G1 | Administration Guide - Page 219
    -In-Use Voltage Determines the voltage threshold at which the SPA-3000 assumes the PSTN is in use by another handset sharing the same line (and will declare PSTN gateway service not available to incoming VoIP callers). The default value is 40v. Cisco Small Business ATA Administration Guide 219
  • Cisco SPA8000-G1 | Administration Guide - Page 220
    the ATA device shall use the user and line settings for that line; there is no user login support. Per user parameter tags must be appended with [1] or [2] (corresponding to line 1 or 2) in the configuration profile. It is omitted below for readability. Cisco Small Business ATA Administration Guide
  • Cisco SPA8000-G1 | Administration Guide - Page 221
    @gw0 - forward to caller to the PSTN number (dialed automatically by the SPA through the PSTN gateway) The default is blank. Cfwd No Ans Delay Delay in sec before Call Forward No Answer triggers. Same as Cfwd All Dest. The default is 20. Cisco Small Business ATA Administration Guide
  • Cisco SPA8000-G1 | Administration Guide - Page 222
    default is blank. Voice tab > User page > Speed Dial Settings section This section does not apply to the WIP310 wireless phone. Speed Dial 2-9 Target phone number (or URL) assigned to speed dial 2, 3, 4, 5, 6, 7, 8, or 9. The default is blank. Cisco Small Business ATA Administration Guide 222
  • Cisco SPA8000-G1 | Administration Guide - Page 223
    . The user can also manually modify it to clear or set the flag. Setting this value to yes can activate stutter tone and VMWI signal. This parameter is stored in long term memory and will survive after reboot or power cycle. The default is no. Cisco Small Business ATA Administration Guide 223
  • Cisco SPA8000-G1 | Administration Guide - Page 224
    patterns are matched from Ring 1 to Ring 8. The first match (not the closest match) will be used for alerting the subscriber. Ring1 - 9 Caller Caller number pattern to play Distinctive Ring/CWT 1, 2, 3, 4, 5, 6, 7, 8, or 9. The default is blank. Cisco Small Business ATA Administration Guide 224
  • Cisco SPA8000-G1 | Administration Guide - Page 225
    as long as there is 1 or more unread voice mail • New VM Becomes Available-ring when the number of unread voice mail changes from 0 to non-zero • New VM Arrives-ring when the number of unread voice mail increases. The default is New VM Available. Cisco Small Business ATA Administration Guide 225
  • Cisco SPA8000-G1 | Administration Guide - Page 226
    a certain VoIP number. If the caller is blocked, the SPA will not auto-answers the call. Eight VoIP destinations to forward a PSTN caller matching the Cfwd Sel x Caller parameter. If this entry is blank, the PSTN caller is blocked for VoIP service. Cisco Small Business ATA Administration Guide 226
  • Cisco SPA8000-G1 | Administration Guide - Page 227
    Settings section Default Ring The default ring to be used to ring through Line 1. Choose from {1,2,3,4,5,6,7,8,Follow Line 1}. If Follow Line 1 is selected, the ring to be used is determined by Line 1's distinctive ring settings. The default is 1. Cisco Small Business ATA Administration Guide
  • Cisco SPA8000-G1 | Administration Guide - Page 228
    ATA Voice Field Reference PSTN User page (SPA3102) B Cisco Small Business ATA Administration Guide 228
  • Cisco SPA8000-G1 | Administration Guide - Page 229
    Write down the IP address as it is announced. 5. Press 7932#. 6. Press 1 to enable WAN access to the administration web server. 7. Open the web browser on a networked computer. 8. Start Internet Explorer and enter the IP address of the ATA device. Cisco Small Business ATA Administration Guide 229
  • Cisco SPA8000-G1 | Administration Guide - Page 230
    3. You do not need to change the value of the syslog server parameter. 4. To capture SIP signaling messages, under the Line tab, set SIP Debug Option to Full. The file output is syslog..log (for the default port setting, syslog.514.log). Cisco Small Business ATA Administration Guide 230
  • Cisco SPA8000-G1 | Administration Guide - Page 231
    a password and reconfigure the unit as necessary. Q. My ATA device is behind a NAT device or firewall and I'm unable to make a call or I'm only receiving a one-way connection. What should I do? A. Complete the following steps. 1. Configure your router to port forward "TCP port 80" to the IP address
  • Cisco SPA8000-G1 | Administration Guide - Page 232
    : http://www.voip-info.org/wiki-Open+Source+VOIP+Software NOTE STUN does not work with a symmetric NAT router. Enable debug through syslog (see FAQ#10), and set STUN Test Enable to yes. The messages indicate whether you have symmetric NAT or not. Cisco Small Business ATA Administration Guide 232
  • Cisco SPA8000-G1 | Administration Guide - Page 233
    Temp -17º to 158ºF (-27 to 70ºC) Operating Humidity 10% to 90% relative humidity, Non-Condensing Storage Humidity 10% to 90% relative humidity, Non-Condensing Cisco Small Business ATA Administration Guide 233
  • Cisco SPA8000-G1 | Administration Guide - Page 234
    Environmental Specifications SPA2102 D SPA2102 Device Dimensions Unit Weight Power Certification Operating Temp Storage Temp Operating Humidity Storage Humidity 3.98" x 3.98" x 1.10" ( Non-Condensing 10% to 90% relative humidity, Non-Condensing Cisco Small Business ATA Administration Guide 234
  • Cisco SPA8000-G1 | Administration Guide - Page 235
    Non-Condensing 10% to 90% relative humidity, Non-Condensing SPA8800 Device Dimensions Unit Weight Power Certification Operating Temp Storage Temp Operating Humidity Storage Humidity 6.69" x 1.54" x 8. 10% to 90% relative humidity, Non-Condensing Cisco Small Business ATA Administration Guide 235
  • Cisco SPA8000-G1 | Administration Guide - Page 236
    Environmental Specifications WRTP54G WRTP54G Device Dimensions Unit Weight Power Certification Operating Temp Storage Temp Operating Humidity Storage Humidity 6.69 " x humidity, Non-Condensing 5% to 90% relative humidity, Non-Condensing D Cisco Small Business ATA Administration Guide 236
  • Cisco SPA8000-G1 | Administration Guide - Page 237
    Firmware Downloads Go to tools.cisco.com/support/downloads, and enter the model number in the Software Search box. Cisco Community Central > Small Business Support Community www.myciscocommunity.com/community/ smallbizsupport/voiceandconferencing/voice Phone Support www.cisco.com/en/US/support
  • Cisco SPA8000-G1 | Administration Guide - Page 238
    and Configuration Guide Web-UI (Legacy) Based Product Configuration Manual installation of the SPA9000 Voice System, by using the Web User Interface, instead of the Cisco SPA900 Voice System Setup Wizard. End Users, VARs, and Service Providers Cisco Small Business ATA Administration Guide 238
  • Cisco SPA8000-G1 | Administration Guide - Page 239
    IP phones Analog Telephone Adapter Administration Guide • Administration and use of Cisco Small Business ATAs • PAP2T, SPA2102, SPA3102, SPA8000, and WRTP54G VARs, system administrators, and Service Providers User Guide for switch User Guide for router Cisco Small Business ATA Administration
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Cisco Small Business
SPA2102, SPA3102, SPA8000, SPA8800, PAP2T
Analog Telephone Adapters
ADMINISTRATION
GUIDE