Cisco WAVE-274-K9 Hardware Installation Guide

Cisco WAVE-274-K9 Manual

Cisco WAVE-274-K9 manual content summary:

  • Cisco WAVE-274-K9 | Hardware Installation Guide - Page 1
    Cisco Wide Area Virtualization Engine 274 and 474 Hardware Installation Guide November 2008 Americas Headquarters Cisco Systems, Inc. 170 West Tasman Drive San Jose, CA 95134-1706 USA http://www.cisco.com Tel: 408 526-4000 800 553-NETS (6387) Fax: 408 527-0883 Text Part Number: OL-17739-01
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    energy. If it is not installed in accordance with Cisco's installation instructions, it may cause interference with radio and television reception. This equipment has been tested and found to comply with the limits for a Class B digital device in accordance with the specifications in part 15 of the
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    unintentional and coincidental. This document may reproduce requested material from HP. Copyright 2007 Hewlett-Packard Development Company, L.P. Reproduced with Permission. Cisco Wide Area Virtualization Engine 274 and 474 Hardware Installation Guide © 2008 Cisco Systems, Inc. All rights reserved.
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    3-1 Installing the WAVE Appliance on a Tabletop 3-2 Installing the WAVE Appliance on a Wall 3-2 Installing the WAVE Appliance in an Equipment Rack 3-5 Rack-Mounting Considerations 3-5 Rack Requirements 3-6 Rack Installation 3-6 Connecting Cables 3-8 Cisco Wide Area Virtualization Engine 274 and 474
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    Messages 5-13 Interpreting POST Diagnostic Front Panel LEDs and Beep Codes 5-16 Wide Area Virtualization Engine Hardware Specifications A-1 Appliance Specifications A-1 Inline Adapter Specifications A-4 Cisco Wide Area Virtualization Engine 274 and 474 Hardware Installation Guide vi OL-17739-01
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    Interference B-5 Magnetism B-5 Shock and Vibration B-6 Power Source Interruptions B-6 Using Power Protection Devices B-7 Surge Protectors B-7 Line Conditioners B-8 Uninterruptible Power Supplies B-8 OL-17739-01 Cisco Wide Area Virtualization Engine 274 and 474 Hardware Installation Guide vii
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    Contents Cisco Wide Area Virtualization Engine 274 and 474 Hardware Installation Guide viii OL-17739-01
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    site for installation, how to install a Wide Area Virtualization Engine (WAVE) appliance, and how to maintain and troubleshoot the system hardware. After completing the hardware installation procedures covered in this guide, you will then use the appropriate related publications to configure your
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    Only trained and qualified personnel should be allowed to install, replace, or service this equipment. Statement 1030 Organization This guide includes the following chapters: Chapter Chapter 1 Chapter 2 Chapter 3 Chapter 4 Title Description Introducing the Cisco Wide Area Virtualization Engine
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    alternative keywords are grouped in brackets and separated by vertical bars. A nonquoted set of characters. Do not use quotation marks around the string, or the string will include the quotation marks. OL-17739-01 Cisco Wide Area Virtualization Engine 274 and 474 Hardware Installation Guide xi
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    characters, such as passwords, are in angle brackets. [ ] Default responses to system manual. Caution Means reader be careful. You are capable of doing something that might result in equipment damage or loss of data. Cisco Wide Area Virtualization Engine 274 and 474 Hardware Installation Guide
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    Preface Warning IMPORTANT SAFETY INSTRUCTIONS This warning symbol means danger. You are in a situation that could safety warnings that accompanied this device. Statement 1071 SAVE THESE INSTRUCTIONS OL-17739-01 Cisco Wide Area Virtualization Engine 274 and 474 Hardware Installation Guide xiii
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    Preface Cisco Wide Area Virtualization Engine 274 and 474 Hardware Installation Guide xiv OL-17739-01
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    Preface OL-17739-01 Cisco Wide Area Virtualization Engine 274 and 474 Hardware Installation Guide xv
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    Preface Cisco Wide Area Virtualization Engine 274 and 474 Hardware Installation Guide xvi OL-17739-01
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    Preface OL-17739-01 Cisco Wide Area Virtualization Engine 274 and 474 Hardware Installation Guide xvii
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    Guide • Cisco Wide Area Application Services API Reference • Cisco WAAS Installation and Configuration Guide for Windows on a Virtual Blade The documentation for this product also includes the following hardware-related documents: xviii Cisco Wide Area Virtualization Engine 274 and 474
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    documents, see the monthly What's New in Cisco Product Documentation, which also lists all new and revised Cisco technical documentation, at: http://www.cisco.com/en/US/docs/general/whatsnew/whatsnew.html OL-17739-01 Cisco Wide Area Virtualization Engine 274 and 474 Hardware Installation Guide xix
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    Preface Cisco Wide Area Virtualization Engine 274 and 474 Hardware Installation Guide xx OL-17739-01
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    WAVE-474 appliances, unless specifically noted otherwise. Supported Products The WAVE-274 and WAVE-474 appliances support Cisco Wide Area Application Services (WAAS) software version 4.1.1 and later releases. OL-17739-01 Cisco Wide Area Virtualization Engine 274 and 474 Hardware Installation Guide
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    Panel Controls and LEDs Figure 1-1 shows the front panel controls and LEDs. Figure 1-1 WAVE-274 and WAVE-474 Front Panel 1 Power button 2 LEDs 3 2 USB 2.0 ports (not supported) 4 CD/DVD optical drive Cisco Wide Area Virtualization Engine 274 and 474 Hardware Installation Guide 1-2 OL-17739-01
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    and WAVE-474 appliances support one Ethernet port and one console port. This section contains the following topics: • Ethernet Port Connector, page 1-5 • Console Port Serial Connector, page 1-6 Figure 1-2 shows the back panel ports and connectors. OL-17739-01 Cisco Wide Area Virtualization Engine
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    . The keyboard and monitor are used only during the BIOS boot process for troubleshooting purposes. After the BIOS boots, all input and output for the appliance is by way of the serial console port. Cisco Wide Area Virtualization Engine 274 and 474 Hardware Installation Guide 1-4 OL-17739-01
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    higher cabling. The WAVE appliance has one Ethernet connector the Ethernet port in the server supports auto negotiation, the controllers detect configure the controller. Figure 1-3 Ethernet Port Connector OL-17739-01 Cisco Wide Area Virtualization Engine 274 and 474 Hardware Installation Guide 1-5
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    Features Chapter 1 Introducing the Cisco Wide Area Virtualization Engine Console Port Serial Connector The WAVE-274 and WAVE-474 appliances have one console port (see Figure 1-4). Use the console port serial connector to connect to a console for accessing the WAAS command-line interface (CLI
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    Before you install the WAVE appliance, observe the following safety warnings. Warning Only trained and qualified personnel should be allowed to install, replace, or service this equipment. Statement 1030 OL-17739-01 Cisco Wide Area Virtualization Engine 274 and 474 Hardware Installation Guide 2-1
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    Install the Wide Area Virtualization Engine Warning Read the installation instructions installation in restricted access areas. A restricted access area is where access can only be gained by service Cisco Wide Area Virtualization Engine 274 and 474 Hardware Installation Guide 2-2 OL-17739-01
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    of this product should be handled according to all national laws and regulations. Statement 1040 Warning Installation of the equipment must comply with local and national electrical codes. Statement 1074 OL-17739-01 Cisco Wide Area Virtualization Engine 274 and 474 Hardware Installation Guide 2-3
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    are marked with the triangular symbol with a lightning bolt may expose you to electrical shock. Components inside these compartments should be serviced only by a trained and qualified service technician. Cisco Wide Area Virtualization Engine 274 and 474 Hardware Installation Guide 2-4 OL-17739-01
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    required, consult your service representative or local power company. • Use only approved power cables. If you have not been provided with a power cable for your WAVE appliance or for any AC from a cable. OL-17739-01 Cisco Wide Area Virtualization Engine 274 and 474 Hardware Installation Guide 2-5
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    to the instructions provided with the adapters. • A failed fan is replaced within 48 hours. • The appliance is powered down and the power cords are disconnected before you open the air baffle cover. Cisco Wide Area Virtualization Engine 274 and 474 Hardware Installation Guide 2-6 OL-17739
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    baffle or a microprocessor. Protecting Against Electrostatic Discharge Static electricity can harm delicate components inside the appliance. To prevent static humidity and increases static electricity. OL-17739-01 Cisco Wide Area Virtualization Engine 274 and 474 Hardware Installation Guide 2-7
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    Safety Guidelines Chapter 2 Preparing to Install the Wide Area Virtualization Engine Cisco Wide Area Virtualization Engine 274 and 474 Hardware Installation Guide 2-8 OL-17739-01
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    a WAVE Appliance, page 3-9 Before you begin the installation, read Chapter 2, "Preparing to Install the Wide Area Virtualization Engine" and the Regulatory Compliance and Safety Information for the Cisco Wide Area Virtualization Engines document. Warning Read the installation instructions before
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    48.26 cm) of clearance at the front and rear of the WAVE appliance for accessing network cables or equipment. • The front should be completely clear. "Installing the WAVE Appliance on a Tabletop" section on page 3-2. Cisco Wide Area Virtualization Engine 274 and 474 Hardware Installation Guide 3-2
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    surfaces vary widely. We recommend that you use the appropriate screws or other mounting solution for your type of surface. Be sure your mounting solution is properly installed to support the weight. OL-17739-01 Cisco Wide Area Virtualization Engine 274 and 474 Hardware Installation Guide 3-3
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    the Mounting Sleeve 243295 Step 3 Slide the WAVE appliance into the mounting sleeve as shown. See Figure 3-3 on page 3-4. Figure 3-3 Inserting the WAVE Appliance into the Mounting Sleeve 243294 Cisco Wide Area Virtualization Engine 274 and 474 Hardware Installation Guide 3-4 OL-17739-01
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    Chapter 3 Installing the Wide Area Virtualization Engine Installing the WAVE Appliance in an Equipment Rack Installing the WAVE Appliance in an Equipment Rack Use the optional rackmount shelf to install your WAVE-274 or WAVE-474 in an equipment rack. Make sure that you follow the guidelines
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    To install the WAVE appliance in an equipment rack, follow these steps: Step 1 Power down the appliance before beginning the installation. Step 2 Attach shelf to rack rails with mounting hardware as shown in Figure 3-4. Cisco Wide Area Virtualization Engine 274 and 474 Hardware Installation Guide
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    Installing the WAVE Appliance in an Equipment Rack Figure 3-4 Attaching the Rack Shelf 247709 Note The shelf may be mounted upside down and will not loose any of its weight capacity. Step 3 Place the chassis on the rack shelf. OL-17739-01 Cisco Wide Area Virtualization Engine 274 and 474
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    of the WAVE appliance. The system should begin booting. Once the operating system boots, you are ready to initialize the basic software configuration. (See the software configuration guide for details.) Cisco Wide Area Virtualization Engine 274 and 474 Hardware Installation Guide 3-8 OL-17739
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    a WAVE appliance, remove it from the network, and then install a new WAVE appliance and configure it using the same configuration parameters (IP address and so forth) that you used for the removed WAVE appliance. OL-17739-01 Cisco Wide Area Virtualization Engine 274 and 474 Hardware Installation
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    Removing or Replacing a WAVE Appliance Chapter 3 Installing the Wide Area Virtualization Engine 3-10 Cisco Wide Area Virtualization Engine 274 and 474 Hardware Installation Guide OL-17739-01
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    be used over which VLANs. By default, the adapter operates on all inline-capable interfaces and VLANs. You can configure the inline redirection feature using the WAAS CLI or the WAAS Central Manager GUI. OL-17739-01 Cisco Wide Area Virtualization Engine 274 and 474 Hardware Installation Guide 4-1
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    passes through an unresponsive WAVE appliance without being processed. For more information about configuring the inline network adapter, see the Cisco Wide Area Application Services Configuration Guide. Cisco Wide Area Virtualization Engine 274 and 474 Hardware Installation Guide 4-2 OL-17739-01
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    234291 Chapter 4 WAVE Inline Network Adapter Ports L0 LINK/ACT 100 1000 BYPASS W0 L0 W0 Port WAN0; Group 0 WAN interface L0 Port LAN0: Group 0 LAN interface The inline network adapter has three LEDs that -01 Cisco Wide Area Virtualization Engine 274 and 474 Hardware Installation Guide 4-3
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    WAVE inline adapter uses Fast Ethernet. If you configure any of your connecting interfaces for Gigabit Ethernet, your WAVE inline adapter uses Gigabit Ethernet. Speed and duplex settings are port specific through Cisco Wide Area Virtualization Engine 274 and 474 Hardware Installation Guide 4-4 OL-
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    a crossover cable. • When you are directly connecting two network devices that are different, such as a switch and router, use a straight-through cable. OL-17739-01 Cisco Wide Area Virtualization Engine 274 and 474 Hardware Installation Guide 4-5
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    WAVE inline appliance and the network device. • On the WAN side of the connection, use the cable that is different from the cable that you would use to connect the two network devices directly (as determined in Step 1). Cisco Wide Area Virtualization Engine 274 and 474 Hardware Installation Guide
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    appliance can provide optimization. (See Figure 4-2.) Note When you connect two WAVE inline appliances to each other serially, always use a crossover cable between the two WAVE appliances. (See Figure 4-3.) OL-17739-01 Cisco Wide Area Virtualization Engine 274 and 474 Hardware Installation Guide
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    Fast Ethernet: WAVE 2 WAN0 (InlinePort 1/0/wan) Cable type: Crossover 2 Connection: WAVE 1 to WAVE 2 Fast Ethernet: WAVE1 WAN0 (InlinePort 1/0/wan) to WAVE 2 LAN0 (InlinePort 1/0/lan) Cable type: Crossover Cisco Wide Area Virtualization Engine 274 and 474 Hardware Installation Guide 4-8 OL-17739
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    Ethernet: WAVE 2 WAN0 (InlinePort 1/0/wan) Cable type: Crossover 2 Connection: WAVE 1 to WAVE 2 Fast Ethernet: WAVE 1 WAN0 (InlinePort 1/0/wan) to WAVE 2 LAN0 (InlinePort 1/0/lan) Cable type: Crossover OL-17739-01 Cisco Wide Area Virtualization Engine 274 and 474 Hardware Installation Guide 4-9
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    Installation Scenarios and Cabling Examples for Fast Ethernet Connections Chapter 4 WAVE Inline Network Adapter 4-10 Cisco Wide Area Virtualization Engine 274 and 474 Hardware Installation Guide OL-17739-01
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    WAVE-274 or WAVE-474 appliance. All faulty components can only be replaced by a qualified service technician. Once you have identified a faulty component, contact the Cisco Technical Assistance Center (TAC). OL-17739-01 Cisco Wide Area Virtualization Engine 274 and 474 Hardware Installation Guide
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    beeps, find the beep code in the "Interpreting POST Diagnostic Front Panel LEDs and Beep Codes" section on page 5-16. If necessary, see the "Undetermined Problems" section on page 5-6. Cisco Wide Area Virtualization Engine 274 and 474 Hardware Installation Guide 5-2 OL-17739-01
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    to the electrical outlet or power strip. Make sure that all connections fit tightly together. Power up the system. Is the problem resolved? Yes. The connections were loose. You have fixed the problem. OL-17739-01 Cisco Wide Area Virtualization Engine 274 and 474 Hardware Installation Guide 5-3
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    manually to match the speed and duplex mode of the switch. • Check the Ethernet controller LEDs on the device back panel. (See Figure 1-2.) These LEDs indicate whether a problem exists with the connector, cable, or switch: Cisco Wide Area Virtualization Engine 274 and 474 Hardware Installation
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    that you also manually configure the speed. • Reseat or replace the adapter. The Ethernet activity Check the following: LED does not work. • The network might be idle. Try sending data from this device. OL-17739-01 Cisco Wide Area Virtualization Engine 274 and 474 Hardware Installation Guide 5-5
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    System Hardware Table 5-1 Ethernet Troubleshooting Chart (continued) Ethernet Controller Problem Data is incorrect or sporadic. time): • Any non-Cisco devices • Surge suppressor device (on the device) Cisco Wide Area Virtualization Engine 274 and 474 Hardware Installation Guide 5-6 OL-17739-01
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    when requesting technical assistance. • Machine type and model • Microprocessor or hard disk upgrades • Failure symptom - What, when, where; single or multiple systems? - Is the failure repeatable? OL-17739-01 Cisco Wide Area Virtualization Engine 274 and 474 Hardware Installation Guide 5-7
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    is the most likely cause of the symptom. Caution Any component that is internal to the device must be serviced by trained and qualified personnel. Contact your Cisco customer service representative. Cisco Wide Area Virtualization Engine 274 and 474 Hardware Installation Guide 5-8 OL-17739-01
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    tests again. Table 5-4 General Problems Symptom Cause and Action Problems such as a broken Broken component. Call your customer service representative. cover latch or indicator LEDs not working. OL-17739-01 Cisco Wide Area Virtualization Engine 274 and 474 Hardware Installation Guide 5-9
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    or by POST, follow these steps: - Start the configuration/setup utility program. - Enable the DIMM. - Save the configuration and restart the device. 3. Check the DIMM. 4. Check the system board. 5-10 Cisco Wide Area Virtualization Engine 274 and 474 Hardware Installation Guide OL-17739-01
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    items: a. The console device is connected only to the serial port labeled COM1 or CONSOLE a. The device is compatible with the WAVE appliance. b. The device is suggested solutions to the problem. OL-17739-01 Cisco Wide Area Virtualization Engine 274 and 474 Hardware Installation Guide 5-11
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    " section on page 5-16 for more information. Note If you have a power-up password or administrator password set, you must enter the password and press Enter when prompted, before POST will continue. 5-12 Cisco Wide Area Virtualization Engine 274 and 474 Hardware Installation Guide OL-17739-01
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    Set CMOS jumper may not be properly installed. 164-Memory Size Error Memory amount has changed since the last boot (memory added or removed). 164-Memory Size Error Memory configuration incorrect. OL-17739-01 Cisco Wide Area Virtualization Engine 274 and 474 Hardware Installation Guide 5-13
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    Configuration Warning Populated DIMM configuration is not optimized. 219-ECC Memory Module Detected ECC Modules not supported on this Platform Recently added memory module(s) support ECC memory . 5-14 Cisco Wide Area Virtualization Engine 274 and 474 Hardware Installation Guide OL-17739-01
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    Troubleshooting the and they cannot be accessed while the system is configured for RAID mode. 1801-Microcode Patch Error Processor is not supported by ROM BIOS. 2216 Memory Parity Error Parity RAM failure. OL-17739-01 Cisco Wide Area Virtualization Engine 274 and 474 Hardware Installation Guide
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    Chapter 5 Troubleshooting the System WAVE-274 or WAVE-474 appliance. All faulty components can only be replaced by a qualified service technician. Once you have identified a faulty component, contact the Cisco Cisco Wide Area Virtualization Engine 274 and 474 Hardware Installation Guide OL-17739-01
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    but LEDs continue until problem is solved. Processor not installed (not an indicator of bad processor). 1. Check to see that the processor is present. 2. Reseat the processor. 3. Contact Cisco TAC. OL-17739-01 Cisco Wide Area Virtualization Engine 274 and 474 Hardware Installation Guide 5-17
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    Power-On Self Test (POST) Chapter 5 Troubleshooting the System Hardware Table 5-11 POST Diagnostic iteration but LEDs continue until problem is solved. Pre-video graphics error. Contact Cisco TAC. 5-18 Cisco Wide Area Virtualization Engine 274 and 474 Hardware Installation Guide OL-17739-01
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    Chapter 5 Troubleshooting the System Hardware Power-On Self Test (POST) Table 5- fifth iteration but LEDs continue until problem is solved. System powers on but is unable to boot. Contact Cisco TAC. OL-17739-01 Cisco Wide Area Virtualization Engine 274 and 474 Hardware Installation Guide 5-19
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    Chapter 5 Troubleshooting the System Beeps stop after fifth iteration but LEDs continue until problem is solved. Bad option card. 1. Check installed cards by removing the card (one at a Cisco TAC. 5-20 Cisco Wide Area Virtualization Engine 274 and 474 Hardware Installation Guide OL-17739-01
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    Wide Area Virtualization Engine Hardware Specifications This appendix provides hardware specifications for the Wide Area Virtualization Engine (WAVE) 274 and 474 appliances. It contains the following sections: • Appliance Specifications, page A-1 • Inline Adapter Specifications, page A-4 Appliance
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    Appliance Specifications Appendix A Wide Area Virtualization Engine Hardware Specifications Table A-1 WAVE-274 and WAVE-474 Features and Specifications (continued) Specification Size Weight Ports fan Cisco Wide Area Virtualization Engine 274 and 474 Hardware Installation Guide A-2 OL-17739-01
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    Appendix A Wide Area Virtualization Engine Hardware Specifications Appliance Specifications Table A-1 WAVE-274 and WAVE-474 Features and Specifications (continued) Specification Description Environment • Air temperature: - Device on: 50 to 104° F (10 to 40° C); altitude: 0 to 2000 m (6500 ft)
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    voltage +3.3 V ±9% +12 V ±8% Weight 6.4 oz (180.0 g) Operating humidity 0 to 90%, noncondensing Operating temperature 32 to 122 °F (0 to 50 °C) Storage temperature -4 to 149 °F (-20 to 65 °C) Cisco Wide Area Virtualization Engine 274 and 474 Hardware Installation Guide A-4 OL-17739-01
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    into the system by the power supply fan. This section discusses various environmental factors that can adversely affect system performance and longevity. OL-17739-01 Cisco Wide Area Virtualization Engine 274 and 474 Hardware Installation Guide B-1
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    Source Interruptions, page B-6 Temperature Temperature extremes can cause a variety of problems, including premature aging and failure of chips or mechanical failure of devices. on the back of the system. Cisco Wide Area Virtualization Engine 274 and 474 Hardware Installation Guide B-2 OL-17739-01
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    reduces the efficiency of forced and convection cooling and can result in electrical problems related to arcing and corona effects. This condition can also cause sealed of 30000 feet (9144 meters). OL-17739-01 Cisco Wide Area Virtualization Engine 274 and 474 Hardware Installation Guide B-3
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    on boards and cards. Protecting the system from corrosive problem particularly in dry environments where the relative humidity is below 50 percent. To reduce the effects of ESD, you should observe the following guidelines: Cisco Wide Area Virtualization Engine 274 and 474 Hardware Installation Guide
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    power source or through the air like transmitted radio waves. The Federal Communications Commission (FCC) publishes specific regulations to limit the amount of EMI and RFI emitted : • Monitors • TV sets OL-17739-01 Cisco Wide Area Virtualization Engine 274 and 474 Hardware Installation Guide B-5
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    (or spikes) can erase data from memory or even cause components to fail. To protect against these types of problems, power cables should always be properly - Vacuum cleaners - Space heaters - Power tools Cisco Wide Area Virtualization Engine 274 and 474 Hardware Installation Guide B-6 OL-17739-01
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    system through the electrical outlet. Surge protectors, however, do not offer protection against brownouts, which occur when the voltage drops more than 20 percent below the normal AC line voltage level. OL-17739-01 Cisco Wide Area Virtualization Engine 274 and 474 Hardware Installation Guide B-7
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    Wide Area Virtualization Engine Line Conditioners Line conditioners go beyond the overvoltage protection on the UPS system. UPS systems range in price from a few hundred dollars to several thousand dollars Cisco Wide Area Virtualization Engine 274 and 474 Hardware Installation Guide B-8 OL-17739-01
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    4-4 inline network adapter (examples) 4-7 CD/DVD drive problems 5-9 CD/DVD drive activity LED 1-3 D DC power installation precautions 2-6 dust preventing damage B-4 E electromagnetic interference OL-17739-01 Cisco Wide Area Virtualization Engine 274 and 474 Hardware Installation Guide IN-1
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    2-1 intermittent problems troubleshooting 5-10 L LEDs back panel (figure) 1-4 checking 3-9 description 1-3, 1-5 front panel (table) 1-3 front view 1-2 inline network adapter 4-3 rear view 1-4 line conditioners IN-2 Cisco Wide Area Virtualization Engine 274 and 474 Hardware Installation Guide OL
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    interference See RFI removing or replacing WAVE 3-9 RFI preventing effects of B-5 S safety general precautions 2-4 warnings 2-1 serial port connector pinout 1-6 description 1-6 problems 5-11 shock OL-17739-01 Cisco Wide Area Virtualization Engine 274 and 474 Hardware Installation Guide IN-3
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    problems 5-6 U undetermined problems troubleshooting 5-6 uninterruptible power supplies using B-8 V vibration preventing damage B-6 W warnings installation 2-1 WAVE maintaining B-1 removing or replacing 3-9 IN-4 Cisco Wide Area Virtualization Engine 274 and 474 Hardware Installation Guide
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Americas Headquarters
Cisco Systems, Inc.
170 West Tasman Drive
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USA
Tel:
408 526-4000
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Cisco Wide Area Virtualization
Engine 274 and 474 Hardware
Installation Guide
November 2008
Text Part Number: OL-17739-01