Cisco WRP400 User Guide

Cisco WRP400 Manual

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  • Cisco WRP400 | User Guide - Page 1
    USER GUIDE Cisco Small Business WRP400 Wireless-G Broadband Router with 2 Phone Ports
  • Cisco WRP400 | User Guide - Page 2
    dVagdZ\da!^9h8iZ:Y!VcdYcLiZ]aXZdb8Z^ihdXi]dZ=LjbZVWchC^ZiZildVgi`VlgZligVlYZ#Xb^Vhg`Xhd08#X]Vdcb\^c$\\id]Z$dL[V[n^XLZZhL# dg`! © 2009 Cisco Systems, Inc. All rights reserved. OL-18475-01
  • Cisco WRP400 | User Guide - Page 3
    4: Basic Settings 22 Setup > Basic Setup 23 Internet Setup 23 Network Setup 30 Time Setting 33 Setup > DDNS 34 DynDNS.org 34 TZO.com 36 Setup > MAC Address Clone 37 Setup > Advanced Routing 38 Advanced Settings: PPPoE Relay 39 Advanced Routing 39 Cisco WRP400 User Guide i
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    7: Configuring Network Security and Controlling Internet Access 66 Security > Firewall 66 Firewall 67 Internet Filter 67 Web Filter 68 Security > VPN Passthrough 68 Access Restrictions > Internet Access 69 Creating or Modifying an Internet Access Policy 73 Cisco WRP400 User Guide ii
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    Password Firmware Upgrade Administration > Config Management Backup Configuration Restore Configuration Administration > Reboot Chapter 10: Using the Status Screens Status > Router Router Information Internet Connection Status > Mobile Network Mobile Network Status Data Card Status Cisco WRP400 User
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    Forward Settings Speed Dial Settings Supplementary Service Settings Distinctive Ring Settings Ring Settings Voice > Admin Login Chapter 12: Interactive Voice Response Menu Overview Menu Commands Appendix A:Troubleshooting General Troubleshooting Mobile Network Troubleshooting Cisco WRP400 User Guide
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    Appendix B:Specifications Appendix C:Regulatory Information Appendix D:Where to Go From Here Contents 128 134 153 Cisco WRP400 User Guide v
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    in a PDF file. STEP 1 Enter your search terms in the Find text box on the toolbar. NOTE By default, the Find tool is available at the right end of the Acrobat toolbar. If the Find tool does not appear . STEP 5 Press Enter again to continue to more instances of the term. Cisco WRP400 User Guide 6
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    network, and click OK. c. If you want to specify additional search criteria, click Use Advanced Search Options, and choose the options you want. d. Click Search. Cisco WRP400 User Guide 7
  • Cisco WRP400 | User Guide - Page 10
    Preface STEP 4 When the Results appear, click + to open a folder, and then click any link to open the file where the search terms appear. For more information about the Find and Search functions, see the Adobe Acrobat online help. Cisco WRP400 User Guide 8
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    via a wireless connection or through one of its four switched ports. You can also use the WRP400 to share resources such as computers, printers and files. The built-in phone adapter enables Voice-over-IP (VoIP) calls even while you are using the Internet. Front Panel Cisco WRP400 User Guide 9
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    the WRP400 product page on Cisco.com: http://www.cisco.com/en/US/products/ ps10028/index.html Wi-Fi Protected Setup (White/Orange): If you have client devices, such as wireless adapters, that support Wi-Fi Protected Setup, then you can use Wi-Fi Protected Setup to automatically configure wireless
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    when an Internet connection is made through the Internet port. It flashes to indicate network activity over the Internet port. NOTE: The Power LED indicates Internet connectivity through the mobile network connection. See the information for the Power LED in this table. Cisco WRP400 User Guide 11
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    connection. Phone 1-2: Use these ports to connect standard analog telephones to the WRP400. Ethernet 1, 2, 3, 4: Use these Ethernet ports to connect the WRP400 to wired computers and other Ethernet network devices. Power: Use the power port to connect the power adapter. Cisco WRP400 User Guide 12
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    web server. (The Factory Defaults screen allows you to restore the router and voice defaults separately.) NOTE: Restoring the voice defaults may require your login (the default user name and password are admin). If the defaults do not work, contact your service provider for more information. Stand
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    WRP400 on a wall, follow these instructions: STEP 1 Choose a wall that is smooth, flat, dry, and sturdy. Make sure that an electrical outlet is nearby. STEP 2 Obtain mounting hardware. Suggested hardware is illustrated below (not true to scale). Figure 2 Mounting Hardware Cisco WRP400 User Guide
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    Mount Template NOTE Cisco is not responsible for damages incurred by insecure wall-mounting hardware. STEP 4 Position the WRP400 so that two of the wall-mount slots are over the two screws. Slide the WRP400 down until the screws fit snugly into the wall-mount slots. Cisco WRP400 User Guide 15
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    Setup Wizard guides you through the process of completing the tasks that are described below. You are strongly encouraged to use the Setup Wizard for initial configuration of the WRP400. Change the Default Wireless Network Name or SSID Wireless devices have a default wireless network name or Service
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    Wireless Security Change the Default Router Password 2 Change the Default Router Password When you connect to the administration web server, you will be asked for a password. The WRP400 has a default password set by the factory. The default password is admin. Hackers know the defaults
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    wireless routers, access points, or gateways off when they are not being used (at night, during vacations). • Use strong passphrases that are at least eight characters in length. Combine letters and numbers to avoid using standard words that can be found in the dictionary. Cisco WRP400 User Guide
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    as Internet connection, IP address, DHCP server settings, DDNS, time settings, and advanced router settings. For more information, see Chapter 4, "Basic Settings." • Mobile Network: You can connect a compatible Mobile Broadband USB modem to the USB port of the WRP400 and configure the mobile network
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    new default IP address, 192.168.16.1. When the login screen appears, use the default user name and password, admin. Then click OK to continue. Later, you can set a new password from the Administration tab > Management page. See "Administration > Management," on page 88. Cisco WRP400 User Guide 20
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    Using the Web-Based Utility for Advanced Configuration How to Access the Web-Based Utility Figure 4 Web-Based Utility Login Window 3 Cisco WRP400 User Guide 21
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    settings for PPPoE Relay, NAT, Dynamic Routing (RIP), or Static Routing? See "Setup > Advanced Routing," on page 38. NOTE For information about using the Setup screens to configure mobile network settings, see Chapter 5, "Installing and Configuring Your Mobile Network." Cisco WRP400 User Guide 22
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    Configuration - DHCP By default, the Internet Connection Type is set to Automatic Configuration - DHCP, which should be kept only if your service provider supports DHCP or you are connecting through a dynamic IP address. This option usually applies to cable connections. Cisco WRP400 User Guide
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    your service provider. • Internet IP Address: The IP address of your WRP400, as seen from the Internet. • Subnet Mask: The subnet mask, as seen by users on the Internet (including your service provider). • Default Gateway: The IP address of your service provider server. Cisco WRP400 User Guide 24
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    option applies to some DSL services. Figure 7 Setup > Basic Setup > Internet Connection Type > PPPoE Enter the information that was provided by your service provider, and select the Connect On Demand or Keep Alive feature, if desired. • User Name and Password: The login information for your account
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    • Internet IP Address: The IP address of your WRP400, as seen from the Internet. • Subnet Mask: The subnet mask, as seen by users on the Internet (including your service provider). • Default Gateway: The IP address of your service provider server. • User Name and Password: The login information for
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    provided by your service provider, and select the Connect On Demand or Keep Alive feature, if desired. • Server IP Address: The IP address of the L2TP Server. • User Name and Password: The login information for your account. • Connect on Demand: Max Idle Time: A feature that allows your WRP400 to re
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    by your service provider, and select the Connect On Demand or Keep Alive feature, if desired. • Heart Beat Server: The IP address of the Heart Beat Server. • User Name and Password: The login information for your account. • Connect on Demand: Max Idle Time: A feature that allows your WRP400 to re
  • Cisco WRP400 | User Guide - Page 31
    . If you wish to use a different DNS server, enter its IP address in one of these fields. You can enter up to three DNS server IP addresses here. The WRP400 will use these for quicker access to functioning DNS servers. By default, the WRP400 uses 192.168.15.1 for DNS. Cisco WRP400 User Guide 29
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    Setup > Basic Setup 4 Network Setup You can use the Network Setup section to change the IP address of the WRP400 and configure the DHCP server settings. NOTE For wireless setup, use the Wireless tab. See Chapter 6, "Configuring Your Wireless Network." Router IP You can enter the Local IP Address
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    IP addresses. • Client Lease Time: Enter the maximum connection time in minutes that a a dynamic IP address is "leased" to a network user. When the time elapses, the user is automatically assigned a new dynamic IP address. The default is 0 minutes, which means one day. Cisco WRP400 User Guide
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    Service (WINS) manages each PC's interaction with the Internet. I DHCP Reservation This page appears if you click the DHCP Reservation button on the Basic Setup page. Use this page to assign a fixed local IP address to a computer on the network. Figure 14 DHCP Reservation Cisco WRP400 User Guide
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    default, Auto. If you want to specify the NTP server, select Manual, and enter the URL or IP address of the NTP server that you want to use. • Resync Timer: Enter the number of seconds that elapse before the WRP400 resyncs with the NTP server. The default is 3600 seconds. Cisco WRP400 User Guide
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    you enter settings on this page, click Save Settings to apply your changes, or click Cancel Changes to cancel your changes. Choose your DDNS service from the drop-down list, and then enter the information for your service. DynDNS.org Figure 16 Setup > DDNS > DynDNS.org Cisco WRP400 User Guide 34
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    the default, Disabled. • Internet IP Address: The Internet IP address of the WRP400 is displayed here. Because it is dynamic, it will change. • Status: The status of the DDNS service connection is displayed here. • Update: To manually trigger an update, click this button. Cisco WRP400 User Guide
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    account with TZO. • Internet IP Address: The Internet IP address of the WRP400 is displayed here. Because it is dynamic, it will change. • Status: The status of the DDNS service connection is displayed here. • Update: To manually trigger an update, click this button. Cisco WRP400 User Guide 36
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    MAC address to the WRP400, select Enabled. Otherwise, select Disabled. • MAC Address: Enter the MAC address that you previously registered with your service provider. • Clone Your PC's MAC: Click this button to clone the MAC address of the computer you are using. Cisco WRP400 User Guide 37
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    use the Advanced Routing page to set up PPPoE Relay, NAT, Dynamic Routing (RIP), or Static Routing. NOTE After you enter settings on this page, click Save Settings to apply your changes, or click Cancel Changes to cancel your changes. Figure 19 Setup > Advanced Routing Cisco WRP400 User Guide 38
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    This Entry to delete a static route. - Enter Route Name: Enter a name for the Route here, using a maximum of 25 alphanumeric characters. - Destination LAN IP: The Destination LAN IP is the address of the remote network or host to which you want to assign a static route. Cisco WRP400 User Guide 39
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    : Click this button to view the static routes you have already set up. For each route, the Destination LAN IP address, Subnet Mask, Gateway, and Interface are displayed. Click Refresh to update the information. Click Close to exit this screen. Figure 20 Routing Table Cisco WRP400 User Guide 40
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    a compatible Mobile Broadband USB modem to the USB port of the WRP400 and configure the mobile network connection. How Do I... ? • Connect a USB modem to my WRP400? See "Installing Your USB Modem," on page 42 • Enter the account information for my mobile network connection? See "Setup > Mobile
  • Cisco WRP400 | User Guide - Page 44
    through the local Ethernet, if available. The mobile network connection is used as a failover when an Ethernet connection is unavailable. NOTE For more information about configuring your mobile network, see "Setup > Mobile Network," on page 43. Cisco WRP400 User Guide 42
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    to cancel your changes. Figure 21 Setup > Mobile Network NOTE Ethernet Connection Recovery and Interface Connection Failover will work only if the Connection Mode is set to Auto. For more information about these features, see "Setup > Connection Recovery," on page 46.. Cisco WRP400 User Guide 43
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    to automatically configure modem & mobile network settings, keep the default, Auto. NOTE Some Internet Service Providers (ISPs) will require that you enter specific information, such as User Name and Password. This information can be obtained from your ISP, if required. Cisco WRP400 User Guide 44
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    based on your area service signal. If your location supports only one mobile data service, you may set up for enhance build up connection. The first selection will always search for HSPDA/3G/UMTS service or switch to GPRS automatically only when it is available. Cisco WRP400 User Guide 45
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    Configuring Your Mobile Network Setup > Connection Recovery 5 Setup > Connection Recovery An Internet connection can be established via the Ethernet Internet port or a USB modem connected to the USB port to cancel your changes. Figure 22 Setup > Connection Recovery Cisco WRP400 User Guide 46
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    Configuring Your Mobile Network Setup the Mobile Connection Mode and the Ethernet WRP400 to use to detect the status of the Internet connection. By default the WRP400 pings the Network Time Protocol (NTP) servers. You may specify a different IP address as a target here. Cisco WRP400 User Guide
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    and Configuring Your Mobile Network Setup > - Wait Recovery: When the WRP400 is connected to the Ethernet, this status means that the Ethernet is waiting recovered to route to the Failover Validation Site. configurable only when Ethernet Connection Recovery is disabled. Cisco WRP400 User Guide 48
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    Configuring to show that a device is connected to the USB port and that initialization is in progress. • If the initialization WRP400 is not using the mobile network connection. If an Internet connection is active through the Ethernet, then the Internet LED is illuminated. Cisco WRP400 User Guide
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    Mobile Network 5 - If the USB device was removed, this LED behavior indicates that the WRP400 has power. To check the status of the USB Modem, or modify the settings for the mobile network, connection recovery, and failover, you can use the administration web server. Cisco WRP400 User Guide 50
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    > Advanced Wireless Settings," on page 64. Wireless > Basic Wireless Settings You can use the Basic Wireless Settings page to configure your wireless network manually or to use Wi-Fi Protected Setup. Figure 23 Wireless > Basic Wireless Settings > Wireless Configuration Cisco WRP400 User Guide 51
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    you have only Wireless-G devices, select Wireless-G only. If you have only Wireless-B devices, select Wireless-B only. • Wireless Channel: Select the channel that you want to use. To allow the WRP400 to select the best available wireless channel, keep the default, Auto. Cisco WRP400 User Guide 52
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    create a second wireless network. Configure the following settings for each wireless network: - Wireless Network Name (SSID): The default wireless network uses this name: "cisco" followed by the last four digits of the wireless MAC address of the WRP400. To rename the default wireless network, enter
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    screen. This number also appears on the label on the bottom of the WRP400. After the client device has been configured, click OK. Then refer to your client device or its documentation for further instructions. Repeat for any additional devices that you need to configure. Cisco WRP400 User Guide 54
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    Configuring Your Wireless Network Wireless > Basic Wireless Settings 6 Cisco WRP400 User Guide 55
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    Save Settings to apply your changes, or click Cancel Changes to cancel your changes. Select the SSID that you want to configure. Then choose the Security Mode. If you do not want to use wireless security, keep the default, Disabled. Figure 25 Wireless > Wireless Security Cisco WRP400 User Guide 56
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    The default is 64 bits 10 hex digits. • Passphrase: Enter a Passphrase to automatically generate WEP keys. Then click Generate. • Key 1-4: If you did not enter a Passphrase, enter the WEP key(s) manually. • TX Key: Select which TX (Transmit) Key to use. The default is 1. Cisco WRP400 User Guide 57
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    of algorithm, TKIP or AES. The default is TKIP. • WPA Shared Key: Enter a WPA Shared Key of 8-63 characters. • Group Key Renewal: Enter a Group Key Renewal period, which instructs the WRP400 how often it should change the encryption keys. The default is 3600 seconds. Cisco WRP400 User Guide 58
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    , AES or TKIP + AES. The default is TKIP + AES. • WPA Shared Key: Enter a WPA Shared Key of 8-63 characters. • Group Key Renewal: Enter a Group Key Renewal period, which instructs the WRP400 how often it should change the encryption keys. The default is 3600 seconds. Cisco WRP400 User Guide 59
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    Configuring Your Wireless Network Wireless > Wireless Security 6 WPA Enterprise This option features WPA used in coordination with a RADIUS (Remote Authentication Dial-In User Service) server. This option should only be used when a RADIUS server is connected to the WRP400. Figure 29 Wireless
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    Configuring Your Wireless Network Wireless > Wireless Security 6 WPA2 Enterprise This option features WPA2 used in coordination with a RADIUS (Remote Authentication Dial-In User Service) server. This option should only be used when a RADIUS server is connected to the WRP400. Figure 30 Wireless >
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    to cancel your changes. Figure 31 Wireless > Wireless MAC Filter • Select a SSID: Select the SSID that you want to configure. NOTE If you enabled the second wireless network on the Basic Wireless Settings screen, then you can set up wireless MAC filtering for each SSID. Cisco WRP400 User Guide 62
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    the Save to MAC Address Filter List check box to select a device. Then click Add to add the device to the MAC Address Filter List. To retrieve the most up-to-date information, click Refresh. To exit this screen and return to the Wireless MAC Filter screen, click Close. Cisco WRP400 User Guide 63
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    by an expert administrator as incorrect settings can reduce wireless performance. NOTE After you enter settings on this page, click Save Settings to apply your changes, or click Cancel Changes to cancel your changes. Figure 33 Wireless > Advanced Wireless Settings Cisco WRP400 User Guide 64
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    will negotiate the best possible connection speed between the WRP400 and a wireless client. The default is Auto. • CTS Protection Mode: The WRP400 will automatically use CTS (Clear-ToSend) Protection Mode when your Wireless-G products are experiencing severe problems and are not able to transmit
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    Firewall The Firewall screen is used to configure a firewall that can filter out various types of unwanted traffic on the local network. NOTE After you enter settings on this page, click Save Settings to apply your changes, or click Cancel Changes to cancel your changes. Cisco WRP400 User Guide 66
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    this feature to filter Internet NAT redirection. It is not selected by default. • Filter IDENT (Port 113): This feature keeps port 113 from being scanned by devices outside of your local network. This feature is selected by default. Deselect this feature to disable it. Cisco WRP400 User Guide 67
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    enable VPN tunnels using IPSec, PPTP, or L2TP protocols to pass through the firewall of the WRP400. NOTE After you enter settings on this page, click Save Settings to apply your changes, or click Cancel Changes to cancel your changes. Figure 35 Security > VPN Passthrough Cisco WRP400 User Guide 68
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    specific kinds of Internet usage and traffic, such as Internet access, designated services, and websites during specific days and times. NOTE After you enter settings on this page, click Save Settings to apply your changes, or click Cancel Changes to cancel your changes. Cisco WRP400 User Guide 69
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    Configuring Network Security and Controlling Internet Access Access Restrictions > Internet Access Figure 36 Access Restrictions > Internet Access 7 • Access Policy the settings. Be sure to save your changes before selecting another policy from the drop-down list. Cisco WRP400 User Guide 70
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    Configuring Network Security and Controlling Internet Access Access Restrictions > Internet Access 7 • Delete This Entry: the policy that you selected in the Access Policy list. • Status: Policies are disabled by default. To enable the selected policy, select Enabled. Cisco WRP400 User Guide 71
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    Configuring Network Security and Controlling Address: Enter a MAC address that you want to add to the list. - IP Address: Enter the final octet of an IP address that you want to add to the list. - IP Address Range: Enter the final octet of an IP address PCs screen. Cisco WRP400 User Guide 72
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    will be affected by this policy. a. In the List of PCs window, enter individual MAC addresses or IP addresses, or enter IP address ranges. b. Click Save Settings to apply your changes, or click Cancel Changes to cancel your changes. Then click Close close the window. Cisco WRP400 User Guide 73
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    Configuring Network Security and Controlling Internet Access Access Restrictions > Internet Access 7 STEP 5 In the Access Restriction section, choose . To cancel the settings, click Cancel Changes. STEP 9 Repeat these steps to create additional policies, one at a time. Cisco WRP400 User Guide 74
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    the Applications and Gaming screens to configure your WRP400 to support applications, services, and gaming. How Do I... ? • Customize port services for common applications? See "Applications and Gaming > Single Port Forwarding," on page 76. • Support public services such as web servers, FTP
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    allows you to customize port services for common applications on this screen. When users send these types of requests to your network via the Internet, the WRP400 will forward those requests to the appropriate servers (computers). Before using forwarding, you should assign static IP addresses to the
  • Cisco WRP400 | User Guide - Page 79
    requests to the appropriate servers (computers). Before using forwarding, you should assign static IP addresses to the designated servers (use the DHCP Reservation feature on the Basic Setup screen). If you need to forward all ports to one computer, click the DMZ tab. Cisco WRP400 User Guide 77
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    a static IP address to the PC, then you can click the DHCP Reservation button on the Basic Setup screen to look up its static IP address. See "Setup > Basic Setup," on page 23. • Enabled: Select Enabled to enable port forwarding for the applications you have defined. Cisco WRP400 User Guide 78
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    each application, enter the starting and ending port numbers of the forwarded port number range. Check with the Internet application documentation for the port number(s) needed. • Enabled: Select Enabled to enable port triggering for the applications you have defined. Cisco WRP400 User Guide 79
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    . Then configure the following settings: • Source IP Address: If you want any IP address to be the source, select Any IP Address. If you want to specify an IP address or range of IP addresses as the designated source, select and complete the IP address range fields. Cisco WRP400 User Guide 80
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    > QoS Quality of Service (QoS) ensures better service to high-priority types of network traffic, which may involve demanding, real-time applications, such as videoconferencing. NOTE Click Save Settings to apply your changes, or click Cancel Changes to cancel your changes. Cisco WRP400 User Guide
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    you have other devices that support Wi-Fi Multimedia (WMM) on your network, select Enabled. Otherwise, keep the default, Disabled. • No Acknowledgement: To prevent the WRP400 from resending data if an error occurs, select Enabled. Otherwise, keep the default, Disabled. Cisco WRP400 User Guide 82
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    , keep the default, Auto. To manually set the maximum, select Manual, and enter the appropriate number in the field provided. Category There are four categories available. Select one of the following: Application, Online Games, MAC Address, or Ethernet Port. Proceed to the instructions for your
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    have up to three ranges to define for this bandwidth allocation. Port numbers can range from 1 to 65535. Check your application's documentation for details on the service ports used. - Priority: Select the appropriate priority: High, Medium (Recommend), Normal, or Low. Cisco WRP400 User Guide 84
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    button to add your new entry to the Summary list. Ethernet Port • Ethernet: Select the appropriate Ethernet port. • Priority: Select the appropriate priority: High, Medium (Recommend), Normal, or Low. • Add: Click this button to add your new entry to the Summary list. Cisco WRP400 User Guide 85
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    This column displays the application, device, or port name. • Information: This column displays the port range or MAC address entered for your entry. If a pre-configured application or game was selected, there will appear in the Category section of the page for editing. Cisco WRP400 User Guide 86
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    screens to manage access, configure Universal Plug and Play, support multimedia streaming, enable logging and diagnostics, restore factory default settings, upgrade firmware, and back up and restore configurations. How Do I... ? • Change the admin password? See "Administration > Management," on
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    , to configure UPnP (Universal Plug and Play), and to enable support for multimedia streaming. NOTE After you enter settings on this page, click Save Settings to apply your changes, or click Cancel Changes to cancel your changes. Figure 42 Administration > Management Cisco WRP400 User Guide 88
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    Disabled. • Allowed Remote IP Address: If you want to be able to access the WRP400 from any external IP address, select ny IP Address. If you want to specify an external IP address or range of IP addresses, then select the second option and complete the fields provided. Cisco WRP400 User Guide 89
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    http://:port or https://:port • : The Internet IP address of the WRP400 • port: The Remote Management Port number UPnP Universal Plug and Play (UPnP) allows Windows XP and Vista to automatically configure the WRP400 for various Internet
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    Cancel Changes to cancel your changes. Figure 43 Administration > Log • Log: To disable the Log function, keep the default, Disabled. To monitor traffic between the network and the Internet, select Enabled. With logging enabled, you can choose to view temporary logs. Cisco WRP400 User Guide 91
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    the local IP addresses, destination URLs/IP addresses, and service/port numbers for the outgoing Internet traffic. • The Security Log will display the login information for the web-based utility. • The DHCP Client Log will display the LAN DHCP server status information. Click Refresh to update the
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    size you want to use. The default is 32 bytes. • Times to Ping: Enter many times you wish to test it. • Start to Ping: To run the test, click this button. The Ping Test screen will show if the test was successful. Click Close to return to the Diagnostics screen. Cisco WRP400 User Guide 93
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    a connection. • IP or URL Address: Enter the address of the PC whose connection you wish to test. • Start to Traceroute: To run the test, click this button. The Traceroute Test screen will show if the test was successful. Click Close to return to the Diagnostics screen. Cisco WRP400 User Guide 94
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    the search, click this button. The Active LAN Client Table screen will show the search results. You can sort the results by IP Address, MAC Address, Interface, Client Name, or IP Status. To re-run the search, click Retry. Click Close to return to the Diagnostics screen. Cisco WRP400 User Guide 95
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    settings before restoring the factory defaults. • Restore Router Factory Defaults: To reset the router settings to the default values, select Yes. Then click Save Settings. Any custom router settings you have saved will be lost when the default settings are restored. Cisco WRP400 User Guide 96
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    Restoring the voice defaults may require your login (the default user name and password are admin). If the defaults do not work, contact your service provider for more information. Administration > Firmware Upgrade The Firmware Upgrade screen allows you to upgrade the firmware of the WRP400. Do not
  • Cisco WRP400 | User Guide - Page 100
    . Firmware Upgrade Download the latest firmware from Cisco.com, and then upgrade the firmware on your WRP400. Downloading the Firmware STEP 1 Go to the WRP400 product page on Cisco.com: http://www.cisco.com/en/US/products/ps10028/index.html NOTE This site requires a login. If you do not have a user
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    the appropriate file, click this button, and follow the on-screen instructions. Administration > Config Management The Config Management screen allows you to back up or restore the settings by using a configuration file. Figure 52 Administration > Config Management Cisco WRP400 User Guide 99
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    the configuration settings, click this button and follow the on-screen instructions. Administration > Reboot The Reboot screen allows you to reboot the device from the administration web server. Click the Reboot button. Figure 53 Administration > Config Management Cisco WRP400 User Guide 100
  • Cisco WRP400 | User Guide - Page 103
    your WRP400. How Do I... ? • View the firmware version, the router name, the host name, the Internet MAC address and the current time? See "Status > Router," on page 106 • View information about my wireless network? See "Status > Wireless Network," on page 108. Cisco WRP400 User Guide 101
  • Cisco WRP400 | User Guide - Page 104
    > Router Status > Router The Router screen displays information about the WRP400. Figure 54 Status > Router 10 Router Information • Firmware Version: The version number of the current firmware is displayed. • Current Time: The time set on the WRP400 is displayed. Cisco WRP400 User Guide 102
  • Cisco WRP400 | User Guide - Page 105
    service provider, this was entered on the Basic Setup screen. Internet Connection This section shows the current network information. It varies depending on the Internet connection type selected on the Basic Setup screen. Click Refresh to update the on-screen information. Cisco WRP400 User Guide
  • Cisco WRP400 | User Guide - Page 106
    of time that the Mobile USB modem has been connected to the Internet during this session • Current Session Usage: The number of packets have been downloaded and uploaded during this session Cisco WRP400 User Guide 104
  • Cisco WRP400 | User Guide - Page 107
    connection • Service Type: Displayed your current UMTS/GPRS/EVDO service for Internet connection. • Signal Strength: Indicated the signal strength of your current UMTS/GPRS/ EVDO service to your location. • Card Status: Indicated current Mobile WAN connection status. Cisco WRP400 User Guide 105
  • Cisco WRP400 | User Guide - Page 108
    starting IP address is displayed. • End IP Address: For the range of IP addresses used by devices on your local network, the ending IP address is displayed. • DHCP Clients Table: Click this button to view a list of computers that are using the WRP400 as a DHCP server. Cisco WRP400 User Guide 106
  • Cisco WRP400 | User Guide - Page 109
    Address, Interface, MAC Address, and Expires Time (how much time is left for the current IP address). To remove a DHCP client, click Delete. To retrieve the most up-to-date information, click Refresh. To exit this screen and return to the Local Network screen, click Close. Cisco WRP400 User Guide
  • Cisco WRP400 | User Guide - Page 110
    MAC address of the local, wireless interface is displayed. • Network Name (SSID): The network name, which is also called the SSID, is displayed. • Security: The wireless security method is displayed. • SSID Broadcast: The status of the SSID Broadcast feature is displayed. Cisco WRP400 User Guide
  • Cisco WRP400 | User Guide - Page 111
    page 110 • Change the password for user access to the Voice screens? See "Voice > System," on page 113 • Set call forwarding, speed dial, supplementary services, and ring settings? See "Voice > User 1/2," on page 114 • Configure the Admin login? See "Voice > Admin Login," on page 118 Access to
  • Cisco WRP400 | User Guide - Page 112
    Voice > Info 11 NOTE In most cases, you do not need to use the administrative screens. Contact your service provider for more information. Voice > Info The Info screen displays Voice over Internet Protocol (VoIP) information about the WRP400. Figure 59 Voice > Info Cisco WRP400 User Guide
  • Cisco WRP400 | User Guide - Page 113
    by the WRP400 • SIP Bytes Sent: The number of SIP bytes sent by the WRP400 • SIP Messages Recv: The number of SIP messages received by the WRP400 • SIP Bytes Recv: The number of SIP bytes received by the WRP400 • External IP: The external IP address used for NAT mapping Cisco WRP400 User Guide 111
  • Cisco WRP400 | User Guide - Page 114
    the call on hold. • Call 1/2 Callback: This indicates whether the call was triggered by a call back request. • Call 1/2 Peer Name: The name of the internal phone • Call 1/2 Peer Phone: The phone number of the internal phone • Call 1/2 Duration: The duration of the call Cisco WRP400 User Guide 112
  • Cisco WRP400 | User Guide - Page 115
    The number of the NAT mapped RTP port • Call 1/2 Media Loopback: The Media Loopback feature allows the service provider to test the quality of the connection to the WRP400. The status of the feature Voice > System The System screen displays the User Password setting. NOTE After you enter settings on
  • Cisco WRP400 | User Guide - Page 116
    Configuring Voice Services Voice > User 1/2 11 System Configuration • User Password: Enter the password for user access to the Voice screens. (By default, there is no password.) Miscellaneous Settings No settings are displayed. Voice > User 1/2 The User 1 and 2 screens display similar settings.
  • Cisco WRP400 | User Guide - Page 117
    Configuring Voice Services Voice > User 1/2 Figure 61 Voice > User 1 11 Cisco WRP400 User Guide 115
  • Cisco WRP400 | User Guide - Page 118
    Last Caller: Enter the ID of the caller blocked via the Block Last Caller service. • Accept Last Caller: Enter the ID of the caller accepted via the Accept Last Caller service. Speed Dial Settings • Speed Dial 2-9: Enter the phone number for each Speed Dial setting. Cisco WRP400 User Guide 116
  • Cisco WRP400 | User Guide - Page 119
    when the phone is on-hook. The default is 8. • Call Back Ring: Select the ring pattern for call back notification. The default is 7. • Cfwd Ring Splash Len: Enter the duration of the ring splash when a call is forwarded. The range is 0 to 10.0 seconds. The default is 0. Cisco WRP400 User Guide 117
  • Cisco WRP400 | User Guide - Page 120
    by your service provider. Contact your service provider for more information. (The factory default Admin Login name and password are admin.) NOTE In most cases, you do not need to use the administrative screens. Contact your service provider for more information. Cisco WRP400 User Guide 118
  • Cisco WRP400 | User Guide - Page 121
    use the Interactive Voice Response (IVR) Menu to configure the network settings. Use your telephone's keypad to enter your commands and select choices, and the WRP400 will use voice responses. To access the IVR Menu: STEP 1 Use a telephone connected to the Phone 1 or 2 port of the WRP400. (You can
  • Cisco WRP400 | User Guide - Page 122
    Check DHCP 100 Check IP 110 Address Check Subnet 120 Mask Check Static 130 Gateway IP Address Check MAC 140 Address Check Firmware 150 Version Voice Factory Reset of the Router Warning: All custom settings will be lost. 73738 Cisco WRP400 User Guide Choices Confirm Press 1. Cancel
  • Cisco WRP400 | User Guide - Page 123
    power on each device in the following order: - Cable or DSL modem - WRP400 - Computer c. Check the cable connections. The computer should be connected to one of the ports numbered 1-4 on the WRP400, and the modem must be connected to the Internet port on the WRP400. Cisco WRP400 User Guide 121
  • Cisco WRP400 | User Guide - Page 124
    Troubleshooting A Q. There is no dial tone, and the Phone 1 or 2 LED is not lit. Follow these instructions until your problem is solved: a. Make sure the telephone is plugged into the appropriate port, Phone 1 or 2. b. Disconnect and re-connect the RJ-11 telephone cable between the WRP400 and
  • Cisco WRP400 | User Guide - Page 125
    Troubleshooting A Q. The modem does not have an Ethernet port. If your modem does not have an Ethernet port, then it is a modem for traditional dial-up service. To use the WRP400, you need a cable/DSL modem and a high-speed Internet connection. Q. I cannot use the DSL service to connect manually
  • Cisco WRP400 | User Guide - Page 126
    If you place the WRP400 behind a primary router with the IP address of 192.168.15.1, then the WRP400 will automatically assume a new default IP address, 192.168.16.1. b. A login screen appears. The first time you open the web-based utility, use the default user name and password, admin. (You can set
  • Cisco WRP400 | User Guide - Page 127
    , Q. Q. I am unable to connect to the mobile network. What do I do? a. Make sure that you have the latest mobile-support firmware loaded on your WRP400. To download the latest firmware, go to the WRP400 product page on www.cisco.com/en/US/products/ps10028/index.html Cisco WRP400 User Guide 125
  • Cisco WRP400 | User Guide - Page 128
    that you enter specific information such as APN, Dial Number, User Name, and Password. This information can be obtained from your service provider, if required. Log on to the WRP400 administration web server and input the correct settings on the Setup > Mobile Network page, the Mobile Network
  • Cisco WRP400 | User Guide - Page 129
    you are using? Follow these instructions: a. Open a web browser. b. Enter the IP address of the WRP400 in the Address field (the default IP address is 192.168.15.1). Then press Enter. c. When prompted, complete the User name and Password fields (the default user name and password is admin). Click OK
  • Cisco WRP400 | User Guide - Page 130
    ) TFTP RTSP HTTP NAT (RFC 1631) Reverse NAT SDP Type of Service - TOS (RFC 791/1349) SNTP - Simple Network Time Protocol (RFC 2030) QoS - Packet Prioritization by Type MAC Address Cloning Port Forwarding IP Multicast / IGMP v1/v2/v3 / IGMP proxy / IGMP Immediate Leave Cisco WRP400 User Guide 128
  • Cisco WRP400 | User Guide - Page 131
    Voice Features Voice Algorithms • G.711 (a-law and μ-Law) • G.726 (16/24/32/40 kbps) • G.729 AB Call Forwarding: No Answer/Busy/Unconditional Support Setting Repeat Dialing on Busy Call Return Emergency Call Support Dial plan Speed Dial Voice RFCs Compliance ) Cisco WRP400 User Guide 129
  • Cisco WRP400 | User Guide - Page 132
    Voice Routing) RFC 3842 (SIP Message Summary and Message Waiting Indication) RFC 3856 (SIP Presence Event Package) RFC 3891 (SIP "Replaces the Internet : Timestamps) RFC 3362 (Support of T.38 in SIP) Only sdPv2 for specifying the location of services (DNS SRV)) RFC 4235 Cisco WRP400 User Guide 130
  • Cisco WRP400 | User Guide - Page 133
    Key Pad Configuration with Interactive Voice Prompts Provisioning/Configuration/Authentication via HTTPS, HTTP, TFTP Provisioning Support for Configuring Router/Data and Voice Parameters Asynchronous Notification of Upgrade Availability via NOTIFY Non-intrusive, In-Service Upgrades Report
  • Cisco WRP400 | User Guide - Page 134
    1-4, Wireless, Phone 1, Phone 2, Internet, WPS Documentation Quick Installation and User Guide are downloaded from www.cisco.com/ go/smallbiz SPA ATA Administration Guide - Service Providers Only Security features Provisioning Guide - Service Providers Only "Password protected configuration for
  • Cisco WRP400 | User Guide - Page 135
    are programmable within a defined range or list of options. Please see the ATA Administration Guide for details. The target configuration profile is uploaded to the WRP400 at the time of provisioning. NOTE Specifications are subject to change without notice. Cisco WRP400 User Guide 133
  • Cisco WRP400 | User Guide - Page 136
    • "Safety Notices and Information," on page 136 • "Industry Canada Statement," on page 137 • "Avis d'Industrie Canada," on page 138 • "Telepermit Statement," on page 139 • must accept any interference received, including interference that may cause undesired operation. Cisco WRP400 User Guide 134
  • Cisco WRP400 | User Guide - Page 137
    -located or operating in conjunction with any other antenna or transmitter. IEEE 802.11b or 802.11g operation of this product in the USA is firmware-limited to channels 1 through 11. Cisco WRP400 User Guide 135
  • Cisco WRP400 | User Guide - Page 138
    or other reproductive harm. Wash hands after handling. WARNING: This equipment will be inoperable when main power fails. Cisco WRP400 User Guide WARNING: Many Internet phone service providers do not support calls to emergency service numbers (000 in Australia or 111 in New Zealand). An alternative
  • Cisco WRP400 | User Guide - Page 139
    device. Industry Canada Radiation Exposure the following three 3G cards, as described in this filing. Other 3G cards with Wireless, Inc. Novatel Wireless, Inc. Novatel Wireless, Inc. Model Name AirCard 595U U720 U727 FCC ID N7N-MC5725U PKRNVWMCD3000 PKRNVWMCD727 Cisco WRP400 User Guide
  • Cisco WRP400 | User Guide - Page 140
    érieure au niveau requis pour obtenir une communication satisfaisante. Avis d'Industrie Canada concernant l'exposition aux radiofréquences : Ce matériel est conforme aux , operating system used, mix of wireless products used, interference and other adverse conditions. Cisco WRP400 User Guide 138
  • Cisco WRP400 | User Guide - Page 141
    et de toute autre condition défavorable. Telepermit Statement The cabling between the phone port and the phone shall not exceed 100 metres. Statement 287-Declaration of Conformity to R& und den weiteren [German]: entsprechenden Vorgaben der Richtlinie 1999/5/EU. Cisco WRP400 User Guide 139
  • Cisco WRP400 | User Guide - Page 142
    i EU-direktiv 1999/5/EF. Polski [Polish]: Português [Portuguese]: Este equipamento está em conformidade com os requisitos essenciais e outras provisões relevantes da Directiva 1999/5/EC. Cisco WRP400 User Guide 140
  • Cisco WRP400 | User Guide - Page 143
    je v zhode so základnými požiadavkami a inými príslušnými [Slovak]: nariadeniami direktív: 1999/5/EC. Suomi [Finnish]: Svenska [Swedish]: Latviski Malti Magyar Polski Cisco WRP400 User Guide 141
  • Cisco WRP400 | User Guide - Page 144
    required by the regulations to avoid interference with Radio Location Services (radars). TPC: For operation in the 5 GHz Wireless-N, -G, -B, and/or -A products, the following CE mark, notified body number (where applicable), and class 2 identifier are added to the equipment. Cisco WRP400 User Guide
  • Cisco WRP400 | User Guide - Page 145
    Regulatory Requirements for Wireless LANs" provides an overview of the regulatory requirements applicable for the 2,4- and 5-GHz bands. Later in this document you will find an overview of countries in which additional restrictions or requirements or both are applicable. Cisco WRP400 User Guide 143
  • Cisco WRP400 | User Guide - Page 146
    have restrictions and/or requirements in addition to those given in the "Overview of Regulatory Requirements for Wireless LANs" table: Denmark In Denmark, the band 5150 - 5350 MHz is also allowed for outdoor Consultez http:// www.arcep.fr/ pour de plus amples détails. Cisco WRP400 User Guide 144
  • Cisco WRP400 | User Guide - Page 147
    in Italia. Se non viene installato all'interno del proprio fondo, l'utilizzo di prodotti Wireless LAN a 2,4 GHz richiede una "Autorizzazione Generale". Consultare http://www.comunicazioni.it/it/ to the output power available at the connector (specified in dBm). Cisco WRP400 User Guide 145
  • Cisco WRP400 | User Guide - Page 148
    level exceeding 100 mW EIRP are illegal. Third-Party Software or Firmware The use of software or firmware not supported/provided by Cisco may result that the equipment is no longer compliant with the regulatory requirements. User Information for Consumer Products Covered by EU Directive 2002/96/EC
  • Cisco WRP400 | User Guide - Page 149
    detailed information about the disposal of your old equipment, please contact your local authorities, waste disposal service, or the shop where you purchased the product. Ceština (Czech) - Informace o ochran komunálních odpad nebo obchodu, kde jste produkt zakoupili. Cisco WRP400 User Guide 147
  • Cisco WRP400 | User Guide - Page 150
    su aparato usado, consulte a las autoridades locales, al servicio de recogida y eliminación de residuos de su zona o pregunte en la tienda donde adquirió el producto. Cisco WRP400 User Guide 148
  • Cisco WRP400 | User Guide - Page 151
    santé publique. Pour plus d'informations sur le mode d'élimination de votre ancien équipement, veuillez prendre contact avec les pouvoirs publics locaux, le service de traitement des déchets, ou l'endroit atkritumos un prstrde tiek veikta pareizi, tad mazins iespjamais Cisco WRP400 User Guide 149
  • Cisco WRP400 | User Guide - Page 152
    over het vernietigen van uw oude apparatuur neemt u contact op met de plaatselijke autoriteiten of afvalverwerkingsdienst, of met de winkel waar u het product hebt aangeschaft. Cisco WRP400 User Guide 150
  • Cisco WRP400 | User Guide - Page 153
    serviços de eliminação de resíduos ou o estabelecimento comercial onde adquiriu o produto. Român (Romanian) - Informaii de mediu pentru clienii din Uniunea European Directiva european 2002/96/CE - Informácie o ochrane životného prostredia pre zákazníkov v Európskej únii Cisco WRP400 User Guide 151
  • Cisco WRP400 | User Guide - Page 154
    konsekvenser för miljön och personhälsa. För mer detaljerad information om kassering av din gamla utrustning kontaktar du dina lokala myndigheter, avfallshanteringen eller butiken där du köpte produkten. Cisco WRP400 User Guide 152
  • Cisco WRP400 | User Guide - Page 155
    products/ps10024/ tsd_products_support_series_home.html Firmware Downloads www.cisco.com/en/US/products/ps10024/index.html Customer Support www.cisco.com/en/US/support/ tsd_cisco_small_business_support_center_contacts.html Warranty and End User License Agreement www.cisco.com/go/warranty Open
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Cisco Small Business
WRP400 Wireless-G Broadband Router with 2 Phone
Ports
USER GUIDE