Cisco WS-C3550-24-DC-SMI Brochure - Page 15

SERVICE AND SUPPORT The services and support programs described in Table X below are available as part of the Cisco Desktop Switching Service and Support solution, and are available directly from Cisco and through resellers. Table 2. Service and Support Advanced Services Total Implementation Solutions (TIS) available direct from Cisco Packaged Total Implementation Solutions (Packaged TIS) available through resellers Technical Support Services SMARTnet and SMARTnet Onsite (OS) available direct from Cisco Packaged SMARTnet available through resellers Features Benefits • Project management • Site survey, configuration deployment • Installation, text, and cutover Training • Major Moves, Adds, Changes (MAC) • Design review and product staging • Supplements existing staff • Ensures functionality meets needs • Mitigates risk • 24x7 access to software updates • Web access to technical repositories • Telephone support through the Technical Assistance Center • Advance replacement of hardware parts • Enables proactive or expedited issue resolution • Lowers cost of ownership by utilizing Cisco expertise and knowledge • Minimize network downtime Table 3. Ordering Information Model Numbers WS-C3550-12G WS-C3550-12T WS-C3550-24-SMI WS-C3550-24PWR-SMI Configuration • 10 1000BASE-X ports + 2 10/100/1000BASE-T ports • 1.5 RU stackable, multilayer Gigabit Ethernet switch • Delivers enterprise-class intelligent services to the network edge • Provides advanced IP routing • 10 10/100/1000BASE-T ports + 2 1000BASE-X ports • 1.5 RU stackable, multilayer Gigabit Ethernet switch • Delivers enterprise-class intelligent services to the network edge • Provides advanced IP routing • 24 10/100 ports + 2 1000BASE-X ports • 1 RU stackable, multilayer switch • Delivers enterprise-class intelligent services and basic IP routing to the network edge • SMI installed, upgradeable to advanced IP routing • 24 10/100 ports + 2 1000BASE-X ports • 1 RU stackable, multilayer switch; integrated inline power • Delivers enterprise-class intelligent services and basic IP routing to the network edge • SMI installed, upgradeable to advanced IP routing © 2005 Cisco Systems, Inc. All rights reserved. Important notices, privacy statements, and trademarks of Cisco Systems, Inc. can be found on cisco.com. Page 15 of 18