Coby MPC654 Instruction Manual - Page 50

Troubleshooting

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TROUBLESHOOTING If you have a problem with this device, please read the troubleshooting guide below and check our website at www.cobyusa.com for Frequently Asked Questions (FAQs) and firmware updates. If these resources do not resolve the problem, please contact Technical Support. Address COBY Electronics Technical Support 56-65 Rust Street Maspeth, NY 11378 Email [email protected] Web www.cobyusa.com Phone 800-727-3592: Weekdays 8:00AM-11:00PM EST Weekends 9:00AM-5:30PM EST 718-416-3197: Weekdays 8:00AM-5:30PM EST The player does not turn on.  Ensure that the player has been charged.  Ensure that the Hold switch is disengaged.  Try resetting your player (use a pin to press the Reset button located on the rear of the player). The buttons do not work.  Ensure that the player has been charged.  Ensure that the Hold switch is disengaged. I cannot transfer files to the player. Page 50 Coby Electronics Corporation

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Coby Electronics Corporation
TROUBLESHOOTING
If you have a problem with this device, please read the
troubleshooting guide below and check our website
at www.cobyusa.com for Frequently Asked Questions
(FAQs) and firmware updates. If these resources do not
resolve the problem, please contact Technical Support.
Address
COBY Electronics Technical Support
56-65 Rust Street
Maspeth, NY 11378
Email
Web
www.cobyusa.com
Phone
800-727-3592:
Weekdays 8:00AM–11:00PM EST
Weekends 9:00AM–5:30PM EST
718-416-3197:
Weekdays 8:00AM–5:30PM EST
The player does not turn on.
Ensure that the player has been charged.
Ensure that the Hold switch is disengaged.
Try resetting your player (use a pin to press the
Reset button located on the rear of the player).
The buttons do not work.
Ensure that the player has been charged.
Ensure that the Hold switch is disengaged.
I cannot transfer files to the player.