Compaq 1215US Presario Select 1200 Series Maintenance and Service Guide - Page 20

Power-On Self-Test Messages - ram

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Presario 1200 Series Models: 1255, 1256, 1260, 1262, 1266, 1267, 1272, 1273, 1274, and 1275 Before You Begin Specifications Parts Catalog Removal Sequence Troubleshooting Battery Operations Product Description Pin Assignments Index Power-On Self Test (POST) Running POST To run POST, complete the following steps: q Turn off the computer; then, turn on the computer. q If POST does not detect any errors, the computer will not beep. This indicates successful completion of POST test. POST has run successfully and boots from the hard drive (or from a bootable diskette if one is installed in the diskette drive). q If POST detects errors, the errors are indicated by screen and/or audible messages. Refer to "Power-On Self-Test (POST) Codes" in the tables for a list of POST codes and their relevant descriptions. If the system is not functioning well enough to run POST, or if the display is NOTE: not functioning well enough to show POST error messages, refer to the Troubleshooting tables. Power-On Self-Test Messages 102-System Board Failure Probable Cause DMA, timers, etc. Recommended Action Replace the system board. 162-System Options Not Set Probable Cause Configuration incorrect CMOS reflects that an invalid configuration has been set. RAM failure Recommended Action Run Computer Setup. Run Computer Setup. 1. Replace the memory modules. Memory test data error 2. Replace the system board. 1. Replace the memory modules. XX000YZZ RAM failure 2. Replace the system board. Replace the system board. XX000YZZ 201-Memory Error Probable Cause RAM failure Recommended Action 1. Replace the memory modules. Memory test data error 2. Replace the system board. 1. Replace the memory modules. 2. Replace the system board. XXOOOYZZ Ram failure Replace the system board. 301-Keyboard Error Probable Cause Recommended Action Keyboard failure 1. Ensure that keys are not depressed during POST. 2. Reconnect the keyboard with the computer off. 3. Replace the keyboard. 304-Keyboard or System Unit Error Probable Cause Recommended Action Keyboard or system board error 1. Replace the keyboard. 2. Replace the TouchPad or mouse. 3. Replace the system board. 601-Diskette Controller Error Probable Cause Recommended Action Mismatch in drive type or failure in the diskette controller 1. Run Computer Checkup (TEST). 2. Check and/or replace cables. 3. Replace the system board. 605-Diskette Drive Error Probable Cause Mismatch in drive type Recommended Action Run Computer Setup. 1780-Primary Hard Drive 0 Failure Probable Cause Disk 0 failed to respond Recommended Action 1. Run Computer Checkup (TEST). Hard drive format error 2. Replace the hard drive. 1. Run Computer Checkup (TEST). 2. Replace the hard drive. 1782-Hard Drive Controller Probable Cause Hard drive controller failure Recommended Action 1. Run Computer Setup. 2. Replace the hard drive.

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Presario 1200 Series
Models: 1255, 1256, 1260, 1262, 1266, 1267, 1272, 1273, 1274, and 1275
Before You Begin
Specifications
Parts Catalog
Removal Sequence
Troubleshooting
Battery Operations
Product Description
Pin Assignments
Index
Power-On Self Test (POST)
Running POST
To run POST, complete the following steps:
●
Turn off the computer; then, turn on the computer.
●
If POST does not detect any errors, the computer will not beep. This indicates successful
completion of POST test. POST has run successfully and boots from the hard drive (or from a
bootable diskette if one is installed in the diskette drive).
●
If POST detects errors, the errors are indicated by screen and/or audible messages.
Refer to "Power-On Self-Test (POST) Codes" in the tables for a list of POST codes and their relevant
descriptions.
NOTE:
If the system is not functioning well enough to run POST, or if the display is
not functioning well enough to show POST error messages, refer to the
Troubleshooting tables.
Power-On Self-Test Messages
102-System Board Failure
Probable Cause
Recommended Action
DMA, timers, etc.
Replace the system board.
162-System Options Not Set
Probable Cause
Recommended Action
Configuration incorrect
Run Computer Setup.
CMOS reflects that an invalid
configuration has been set.
Run Computer Setup.
RAM failure
1. Replace the memory modules.
2. Replace the system board.
Memory test data error
1. Replace the memory modules.
2. Replace the system board.
XX000YZZ RAM failure
Replace the system board.
XX000YZZ 201-Memory Error
Probable Cause
Recommended Action
RAM failure
1. Replace the memory modules.
2. Replace the system board.
Memory test data error
1. Replace the memory modules.
2. Replace the system board.
XXOOOYZZ Ram failure
Replace the system board.
301-Keyboard Error
Probable Cause
Recommended Action
Keyboard failure
1. Ensure that keys are not depressed
during POST.
2. Reconnect the keyboard with the
computer off.
3. Replace the keyboard.
304-Keyboard or System Unit Error
Probable Cause
Recommended Action
Keyboard or system board error
1. Replace the keyboard.
2. Replace the TouchPad or mouse.
3. Replace the system board.
601-Diskette Controller Error
Probable Cause
Recommended Action
Mismatch in drive type or failure in the
diskette controller
1.
Run Computer Checkup (TEST).
2. Check and/or replace cables.
3. Replace the system board.
605-Diskette Drive Error
Probable Cause
Recommended Action
Mismatch in drive type
Run Computer Setup.
1780-Primary Hard Drive 0 Failure
Probable Cause
Recommended Action
Disk 0 failed to respond
1.
Run Computer Checkup (TEST).
2. Replace the hard drive.
Hard drive format error
1.
Run Computer Checkup (TEST).
2. Replace the hard drive.
1782-Hard Drive Controller
Probable Cause
Recommended Action
Hard drive controller failure
1. Run Computer Setup.
2. Replace the hard drive.