Compaq 155727-003 Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127
Compaq 155727-003 - Presario 1200XL110 - K6-2 475 MHz Manual
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- Compaq 155727-003 | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - Page 1
Sequence Product Description Battery Operations Parts Catalog Specifications Troubleshooting MSG Index Welcome to the Maintenance & Service Guide (MSG) Welcome to the Maintenance and Service Guide (MSG) for Compaq Presario 1200XL Series Portable Notebooks. This online guide is designed to serve - Compaq 155727-003 | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - Page 2
color-coded bubble for another chapter. Printing the MSG For portable copies of this MSG, you can print single pages, multiple pages, or the entire guide. In the Acrobat Reader, click File, and then Print... for printing options. 2 PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES - Compaq 155727-003 | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - Page 3
herein may be trademarks and/or registered trademarks of their respective companies. Maintenance and Service Guide Compaq Presario 1200 Series Notebook Computer First Edition (June 2000) Compaq Computer Corporation PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES BEFORE YOU BEGIN 1 - Compaq 155727-003 | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - Page 4
This Maintenance and Service Guide is a troubleshooting guide that is used as a reference guide when servicing the Compaq Presario 1200 Series Notebook Computers. Compaq Computer Corporation reserves the right to make changes to the Compaq Presario 1200 Series Notebooks without notice. Symbols - Compaq 155727-003 | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - Page 5
support this product: • Compaq Presario 1200XL Series Notebook Computer documentation set • Introducing Windows 98 Guide • Introducing Windows 2000 Guide • Service Training Guides • Compaq Service Advisories and Bulletins • Compaq QuickFind • Compaq Service Quick Reference Guide PRESARIO NOTEBOOK - Compaq 155727-003 | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - Page 6
Presario 1200 Series Models: XL101-XL113, XL115, XL118-XL127 4 BEFORE YOU BEGIN PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES - Compaq 155727-003 | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - Page 7
and Features Compaq Presario 1200 Series Portable Notebook Models Feature XL101, XL102, XL103 XL104, XL105, XL106 Display 12.1" HPA 12.1" HPA or 13.0" HPA Processor AMD-K6II MMX 450MHz AMD-K6II MMX 450MHz or AMD-K6II MMX 475MHz Hard Drive CD or DVD Drive Modem Battery System Memory 4.8GB - Compaq 155727-003 | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - Page 8
PCI data/fax Battery 4.5Ahr NiMH or 3.5Ahr LiOn 3.5Ahr LiOn or 4.5Ahr NiMH System Memory 64MB 32MB or 64MB Compaq Presario 1200 Series Portable Notebook Models Feature XL110 XL111 Display Processor Hard Drive CD or DVD Drive Modem 12.1" TFT AMD-K6II MMX 475MHz 6.0GB 24X CD-ROM 56.0Kbps PCI - Compaq 155727-003 | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - Page 9
56.0Kbps PCI data/fax 56.0Kbps PCI data/fax Battery 4.5Ahr NiMH 3.5Ahr LiOn System Memory 64MB 64MB Compaq Presario 1200 Series Portable Notebook Models Feature XL120 XL121 Display Processor Hard Drive CD or DVD Drive Modem 12.1" HPA AMD-K6II MMX 500MHz 5.0GB 24X CD-ROM 56.0Kbps PCI data - Compaq 155727-003 | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - Page 10
-K6II+ MMX 533MHz AMD-K6II+ MMX 533MHz Hard Drive 6.0GB 6.0GB CD or DVD Drive 6X DVD 24X CD-ROM Modem 56.0Kbps PCI data/fax 56.0Kbps PCI data/fax Battery 3.2Ahr LiOn 3.2Ahr LiOn System Memory 64MB 96MB 4 PRODUCT DESCRIPTION PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES - Compaq 155727-003 | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - Page 11
# Description 1 Display 2 Power (On/Off) Button 3 Keyboard 4 TouchPad 5 Left TouchPad Button # Description 6 Headphone Jack 7 Microphone Jack 8 Right TouchPad Button 9 Integrated Speakers and Ports PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES PRODUCT DESCRIPTION 5 - Compaq 155727-003 | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - Page 12
1200 Series Models: XL101-XL113, XL115, XL118-XL127 Front Bezel Lights # Description 1 Power Light 2 Battery Charging Light 3 Power Cord Light # Description 4 Num Lock Light 5 Caps Lock Light 6 Scroll Lock Light 6 PRODUCT DESCRIPTION PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL - Compaq 155727-003 | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - Page 13
Presario 1200 Series Models: XL101-XL113, XL115, XL118-XL127 Right-Side Components # Description 1 Battery Compartment 2 CD or DVD Drive Eject Button 3 CD or DVD Drive Manual Eject Hole PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES PRODUCT DESCRIPTION 7 - Compaq 155727-003 | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - Page 14
Presario 1200 Series Models: XL101-XL113, XL115, XL118-XL127 Left-Side Components # Description 1 PC Card Eject Lever 2 PC Card Slot # Description 3 Diskette Drive 4 Diskette Drive Eject Button 8 PRODUCT DESCRIPTION PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES - Compaq 155727-003 | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - Page 15
Presario 1200 Series Models: XL101-XL113, XL115, XL118-XL127 Underside of the Unit # Description 1 Memory Compartment 2 Stand Feet PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES PRODUCT DESCRIPTION 9 - Compaq 155727-003 | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - Page 16
Rear Connectors # Description 1 AC Adapter 2 Universal Serial Bus 3 Security Slot 4 Serial Port # Description 5 External VGA Monitor Port 6 Parallel/Printer Port 7 Keyboard/Mouse Port 8 Modem Jack 10 PRODUCT DESCRIPTION PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES - Compaq 155727-003 | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - Page 17
hard drive goes into low power mode Important: The setting for the Hard Disk must be less than or equal to the setting for System Standby. If the Notebook is on a network, Compaq recommends that System Standby be set to Never. PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES PRODUCT - Compaq 155727-003 | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - Page 18
the Alarms tab are preset for the Notebook to run at its best. Changing any of these settings could cause the Notebook to function improperly. It is recommended that these settings be left at their default values. 12 PRODUCT DESCRIPTION PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES - Compaq 155727-003 | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - Page 19
Reversed: opposite recommended • Recommended: performance on AC, Battery Optimized on Battery • Disabled: no run time support, high speed SpeedStep options can be accessed in SpeedStep(TM) technology dialog box. PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES PRODUCT DESCRIPTION 13 - Compaq 155727-003 | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - Page 20
maintains system information and open files while in Standby mode. However, unsaved information is lost if the Notebook is turned off prior to system wake-up, or if a power loss occurs while using the AC adapter. 14 PRODUCT DESCRIPTION PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES - Compaq 155727-003 | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - Page 21
power. Notebook will not automatically enter Standby mode if using AC Power. Hibernate Manual Time Notebook will not automatically enter Hibernation mode if using AC Power. Press Power button once. Power light is off, screen is blank** PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES - Compaq 155727-003 | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - Page 22
• Type and number of installed PC cards For more information on increasing battery-pack operating time, conditioning the battery pack, and disposing of a used battery pack, refer to Battery Pack Operations. 16 PRODUCT DESCRIPTION PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES - Compaq 155727-003 | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - Page 23
disconnects while the Notebook is turned on, turn it off until normal service is restored. The next time the Notebook is turned on, ScanDisk may run to check the hard disk for errors caused by improper shutdown. PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES PRODUCT DESCRIPTION 17 - Compaq 155727-003 | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - Page 24
Presario 1200 Series Models: XL101-XL113, XL115, XL118-XL127 18 PRODUCT DESCRIPTION PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES - Compaq 155727-003 | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - Page 25
@ 9.6V Li-Ion W @ 14.8V W @ 14.8V W @ 14.8V AC Power Requirements Operating Voltage Operating Current Operating Frequency Maximum Transient Voltage 100-240V 0.8/0.4A RMS 47- 0 to 3.15km 0 to 30,000ft 0 to 10.14km PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES SPECIFICATIONS 1 - Compaq 155727-003 | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - Page 26
Compaq Presario 1200 Series Portable Notebooks operate well within this range of temperatures. System Interrupts IRQ Device(s) 0 System Timer 1 Standard 101/102-Key or Microsoft Natural Keyboard Master IDE Controller 2 SPECIFICATIONS PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES - Compaq 155727-003 | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - Page 27
System CMOS/Real Time Clock Motherboard resources Direct Memory Access Controller Motherboard resources Programmable Interrupt Controller Motherboard Resources Direct Memory Access Controller Motherboard Resources PPRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES SPECIFICATIONS 3 - Compaq 155727-003 | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - Page 28
Resources Motherboard Resources ESS SOLO-1 PCI AudioDrive ESS SOLO-1 PCI AudioDrive PCI Fast Ethernet DEC 21143 Based Adapter Lucent 56K V.90 PCI DF Modem ESS SOLO-1 PCI AudioDrive Primary IDE Controller (dual fifo) 4 SPECIFICATIONS PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES - Compaq 155727-003 | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - Page 29
PRO AGP 2X (English) System Memory Catalog Memory Address Device(s) 00000000h - 0009FFFFh System Board Extension for PnP BIOS 000A0000h - 000AFFFFh RAGE LT PRO English) FFFC0000h - FFFFFFFFh Motherboard Resources PPRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES SPECIFICATIONS 5 - Compaq 155727-003 | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - Page 30
Height Depth Width 8.58in 0.31in 11.6in 218.0mm 8.0mm 295.0mm Response Time 150ms Contrast Ratio 50:1 Brightness 100nits Avg Refresh Rate 120-150Hz 6 SPECIFICATIONS PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES - Compaq 155727-003 | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - Page 31
Density Access Times Track-to-Track (high/low) Average Setting Time Latency Average No. Read/Write Heads 3.5 in Drive 3.5in Height 0.5in / 1.27cm 512 18 (1.44Mb/ 15 (1.2Mb) 9 80 80 3ms / 6ms 94ms / 174ms 15ms 100 2 PPRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES SPECIFICATIONS 7 - Compaq 155727-003 | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - Page 32
Disc Drive Rotational Speed 24X CD-ROM Drive CD-DA, CD-ROM, CD-ROM XA, CD-1, Photo CD (multisession), Video CD, CD-Extra (CD+), CD-G, CD-RW 6X DVD Drive 15mm 12cm, 8cm 1.2mm Info. not available Info. not available 8 SPECIFICATIONS PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES - Compaq 155727-003 | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - Page 33
Presario 1200 Series Models: XL101-XL113, XL115, XL118-XL127 Specifications Track Pitch Access Time Typical ( Drive 1.6um 110ms Info not available +/- 0.27Vrms none Info. not available 128Kb - Compaq 155727-003 | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - Page 34
Presario 1200 Series Models: XL101-XL113, XL115, XL118-XL127 10 SPECIFICATIONS PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES - Compaq 155727-003 | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - Page 35
Assignments This section provides connector pin assignment tables for Compaq Presario 1200XL series portable Notebook computers. For more information on connectors, refer to * 9 Data Bit 7 18-25 Signal Ground * = Active low PRESARIO MAINTENANCE AND SERVICE GUIDE 1200XL SERIES PIN ASSIGNMENTS 1 - Compaq 155727-003 | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - Page 36
Presario 1200 Series Models: XL101-XL113, XL115, XL118-XL127 Serial Connector Pin Assignments Pin Signal Pin Signal 1 ) Connectors Pin Assignments Pin Signal Pin Signal 1 +5V 3 Data + 2 Data - 4 Ground 2 PIN ASSIGNMENTS PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES - Compaq 155727-003 | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - Page 37
Presario 1200 Series Models: XL101-XL113, XL115, XL118-XL127 External VGA Monitor Connector External VGA Monitor Connector Pin Assignments Pin Signal 1 Unused 2 Unused 3 Tip Pin Signal 4 Ring 5 Unused 6 Unused PRESARIO MAINTENANCE AND SERVICE GUIDE 1200XL SERIES PIN ASSIGNMENTS 3 - Compaq 155727-003 | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - Page 38
Presario 1200 Series Models: XL101-XL113, XL115, XL118-XL127 Keyboard/Mouse Connector Pin Assignments Pin Signal Pin Signal 1 Data 1 4 +5 V 2 Data 2 5 Clock 1 3 Ground 6 Clock 2 4 PIN ASSIGNMENTS PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES - Compaq 155727-003 | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - Page 39
Hard drive usage • Changes in operating temperature • Type and number of installed PC Cards Note: The power consumption requirements for PC Cards vary widely. Some cards battery life depends on the values selected. PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES BATTERY OPERATIONS 1 - Compaq 155727-003 | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - Page 40
this process. If the AC adapter is plugged in while the battery is draining, begin again with step 1 of the conditioning process. 3. The battery is reconditioned. 4. Resume normal use of the Notebook with AC power. 2 BATTERY OPERATIONS PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES - Compaq 155727-003 | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - Page 41
of safeguarding our environment, Compaq Computer Corporation recommends that nickel service a battery pack. Opening a battery pack not only damages the pack and makes it unusable, but also exposes potentially harmful battery components. PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES - Compaq 155727-003 | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - Page 42
Presario 1200 Series Models: XL101-XL113, XL115, XL118-XL127 4 BATTERY OPERATIONS PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES - Compaq 155727-003 | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - Page 43
without the external device connected. 5. Install loopback plugs in the serial and parallel connectors if you would like to test these ports. 6. Ensure that the hard drive is installed in the notebook. PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES TROUBLESHOOTING 1 - Compaq 155727-003 | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - Page 44
steps: 1. Turn off the Notebook. 2. Disconnect the power cord. 3. Remove the battery pack. 4. Remove the Palmrest cover with the TouchPad. 5. Remove the Heatspreader. 6. Remove the keyboard. Continued on the next page. 2 TROUBLESHOOTING PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES - Compaq 155727-003 | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - Page 45
in the diskette drive. However, if POST detects errors, these are indicated by messages on the display screen and/or audible messages. A list of the POST error codes and what they mean is shown in the table below. PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES TROUBLESHOOTING 3 - Compaq 155727-003 | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - Page 46
Replace the keyboard. Probable Cause Keyboard failure 301-Keyboard Error Recommended Action 1. Ensure the keys are not depressed during POST. 2. Reconnect the keyboard with the notebook off. 3. Replace the keyboard. 4 TROUBLESHOOTING PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES - Compaq 155727-003 | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - Page 47
format error 1. Run Computer Checkup (TEST). 2. Replace the hard drive. 1782-Hard Drive Controller Probable Cause Recommended Action Hard drive controller failure 1. Run Computer Setup. 2. Replace the hard drive. PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES TROUBLESHOOTING 5 - Compaq 155727-003 | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - Page 48
Codes • Troubleshooting without Diagnostics • Before Replacing Parts • Solving Minor Problems • Solving Hard Drive Problems • Solving Hardware Installation Problems • Solving Keyboard/Numeric Keypad Problems • Solving Memory Problems • Solving PC Card Problems • Solving Power Problems • Solving - Compaq 155727-003 | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - Page 49
Compaq Diagnostics diskette in drive A. 4. Turn on or restart the notebook. The notebook starts from drive instructions on the screen as the devices are tested. When testing is complete, the Test Option menu is displayed. PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES TROUBLESHOOTING - Compaq 155727-003 | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - Page 50
Error Codes Diagnostic error codes are displayed if the system recognizes a problem while running the Compaq Diagnostic program. These error codes help identify subassemblies with possible damage or defects. 8 TROUBLESHOOTING PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES - Compaq 155727-003 | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - Page 51
(pg 11) 501 through 516 ( Memory Test Keyboard Test Parallel Printer Test Video Test Diskette Drive Test Serial Test Hard Drive Test Video Test Video Test Video Test Audio Test DVD or CD Test TouchPad Pointing Device Test PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES TROUBLESHOOTING - Compaq 155727-003 | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - Page 52
Interrupt controller master test failed Port 61 error Keyboard controller self-test failed CMOS RAM test failed memory module and retest. 2. Install a new memory module and retest. Random address test failed 10 TROUBLESHOOTING PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES - Compaq 155727-003 | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - Page 53
Keyboard Repeat Test Recommended Action 1. Check the keyboard connection. If disconnected, turn off the computer and reconnect the keyboard. 2. Replace the keyboard . 5. Replace the system board and retest. PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES TROUBLESHOOTING 11 - Compaq 155727-003 | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - Page 54
test failed Diskette change line test Diskette type error Diskette drive speed not within limits Diskette drive/media ID error 1. Replace media. 2. Run the configuration. 2. Replace the system board and retest. 12 TROUBLESHOOTING PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES - Compaq 155727-003 | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - Page 55
test failed Hard drive conditional format test failed Hard drive ECC* test failed Hard drive power mode test failed Network preparation test failed Drive monitoring test failed *ECC = Error Correction Code PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES TROUBLESHOOTING 13 - Compaq 155727-003 | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - Page 56
Video 320 x 200 mode color set 1 test failed Video 640 x 200 mode test failed Video screen memory page test failed Video gray scale test failed Video white screen test failed Video noise pattern test failed 14 TROUBLESHOOTING PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES - Compaq 155727-003 | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - Page 57
set 1 test failed Video 640 x 200 mode test failed Video screen memory page test failed Video gray scale test failed Video white screen test failed Video noise pattern test failed ECG/VGC memory test failed PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES TROUBLESHOOTING 15 - Compaq 155727-003 | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - Page 58
Color test failed Error Code 2458-xx 2468-xx 2477-xx 2478-xx 2480-xx Video Test Error Codes (Continued) Description Recommended Action Advanced VGA BitBLT test failed The failed Advanced VGA LineDraw test failed 16 TROUBLESHOOTING PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES - Compaq 155727-003 | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - Page 59
screen. The following pages contain troubleshooting information on: Audio Battery CD or DVD Drive Diskette Drive Display Hard Drive Hardware Installation Memory PC Card Power Printer TouchPad Keyboard/Numeric Keypad PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES TROUBLESHOOTING 17 - Compaq 155727-003 | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - Page 60
does not beep after the PowerOn Self-Test (POST). Solving Audio Problems Probable Cause Solution This is typical; it indicates successful completion of the Power-On Self-Test (POST). No action is required. 18 TROUBLESHOOTING PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES - Compaq 155727-003 | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - Page 61
/Gauge Problems Problem Computer won't turn on when battery pack is inserted and power cord is unplugged. Probable Cause Battery pack is discharged. Notebook is beeping room temperature. Replace the battery pack. PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES TROUBLESHOOTING 19 - Compaq 155727-003 | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - Page 62
is turned off or disabled. An external device or PC Card is draining the battery. Enable power management in Computer Setup and in Windows Power Properties. Turn off or disconnect external devices when not in use. 20 TROUBLESHOOTING PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES - Compaq 155727-003 | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - Page 63
Problem Presario 1200 Series Models: XL101-XL113, XL115, XL118-XL127 Solving Battery Pack/Gauge Problems Probable Cause Solution(s) Battery pack has Range: -4°F to 86°F (-20°C to 30°C) Recharge the battery pack. PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES TROUBLESHOOTING 21 - Compaq 155727-003 | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - Page 64
required diskette. by the drive. Diskette has a bad sector. Copy files to hard drive or another diskette. Reformat bad floppy. Drive error has occurred. Run Computer Checkup from the Compaq Diagnostics diskette. 22 TROUBLESHOOTING PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES - Compaq 155727-003 | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - Page 65
drive A. Put the bootable diskette in drive A. Diskette Boot has incorrect setting in Computer Setup. Run Computer Setup and set diskette as first to boot. Solving Display Problems any key or touch the TouchPad. PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES TROUBLESHOOTING 23 - Compaq 155727-003 | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - Page 66
Fn+F8. Solving Display Problems Probable Cause Solution(s) Display has overheated. If the notebook is in direct sunlight, supports up to 800 x 600. Improper backlight or display cable connections Restart the notebook TROUBLESHOOTING PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES - Compaq 155727-003 | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - Page 67
for the icons to turn on at the front of the notebook. Solving Display Problems Continued Problem Probable Cause Solution(s) This display panel has a continuous pattern across . Replace the display assembly. PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES TROUBLESHOOTING 25 - Compaq 155727-003 | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - Page 68
. Hard drive has bad sectors or has failed. Hard drive is not seated properly. Run Computer Checkup. Turn off and unplug the notebook, remove the battery pack, and remove and then reinstall the hard drive. 26 TROUBLESHOOTING PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES - Compaq 155727-003 | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - Page 69
to the notebook. Press the Shift+NumLk keys to enable the Num Lock function and embedded numberic keypad. The Num Lock light on the notebook turns on. Disconnect the external numeric keypad from the notebook. PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES TROUBLESHOOTING 27 - Compaq 155727-003 | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - Page 70
or volume is turned down. Double-click the PC Card icon in the Control Panel, click the Global Settings tab, the enable PC Card sound effects. Press Volume buttons to turn the speaker on, then increase the volume. 28 TROUBLESHOOTING PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES - Compaq 155727-003 | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - Page 71
. address. The card is not supported. Use supported cards only. Network driver is not installed or is not set up properly. Telephone cord is not properly connected. Install driver. Verify telephone connection. PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES TROUBLESHOOTING 29 - Compaq 155727-003 | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - Page 72
cords to the external power source are unplugged. Power adapter is defective. Ensure that power cords connecting the computer and the external power source are plugged in properly. Replace AC Adapter and restart. 30 TROUBLESHOOTING PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES - Compaq 155727-003 | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - Page 73
install the correct printer driver. Printer that is set up for a network is not connected to the network. Connect the printer to the network. Printer cable is too long, unshielded, or defective. Replace the cable. PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES TROUBLESHOOTING 31 - Compaq 155727-003 | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - Page 74
is not enabled. Enter MOUSE at the system prompt to activate the mouse device driver. Add a line in the AUTOEXEC.BAT file to automatically activate the mouse driver each time the computer is turned on or restarted. 32 TROUBLESHOOTING PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES - Compaq 155727-003 | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - Page 75
Compaq Support Obtain the following information before contacting Compaq Reseller Support: • Product name • Product serial number • Purchase date • Conditions under which the problem AUTOEXEC.BAT files, if possible. PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES TROUBLESHOOTING 33 - Compaq 155727-003 | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - Page 76
cache Initialize caches to initial POST values Initialize I/O component Initialize the local bus IDE Initialize Power Management Load alternate registers with initial POST values 34 TROUBLESHOOTING PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES - Compaq 155727-003 | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - Page 77
refresh Test 8742 Keyboard Controller Set ES segment register to 4 GB Enable A20 line Autosize DRAM Initialize POST Memory Manager Clear 512 KB base RAM Video configuration against CMOS Initialize PCI bus and devices PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES TROUBLESHOOTING - Compaq 155727-003 | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - Page 78
error messages Check for configuration errors Check for keyboard errors Set up hardware interrupt vectors Initialize coprocessor if present Disable onboard Super I/O ports and IRQs Late POST device initialization 36 TROUBLESHOOTING PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES - Compaq 155727-003 | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - Page 79
option ROMs Set up Power Management Initialize security engine (optional) Enable hardware interrupts Determine number of ATA and SCSI drives Set time of day Check key lock Initialize Typematic rate Erase F2 prompt PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES TROUBLESHOOTING 37 - Compaq 155727-003 | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - Page 80
function Initialize system error handler PnPnd dual CMOS (optional) Initialize notebook docking (optional) Initialize notebook docking late Force check (optional) Extended checksum (optional) Unknown interrupts 38 TROUBLESHOOTING PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES - Compaq 155727-003 | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - Page 81
for the 1200XL unit. Serial Number Location Report the unit's serial number 1 to Compaq when requesting information or ordering spare parts. The serial number is located underneath the notebook as shown below. PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES REMOVAL SEQUENCE 1 - Compaq 155727-003 | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - Page 82
Presario 1200 Series Models: XL101-XL113, XL115, XL118-XL127 Electrostatic Discharge A sudden discharge of static electricity from a ,000 V Note: 700 Volts can degrade a product. 20,000 V 11,000 V 7,000 V 5,000 V 2 REMOVAL SEQUENCE PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES - Compaq 155727-003 | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - Page 83
removed during disassembly be kept with the part that was removed, and then returned to their proper locations. Important: As each subassembly is removed from the Notebook, place it away from the work area to prevent damage. PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES REMOVAL - Compaq 155727-003 | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - Page 84
Plastic parts can be damaged by the use of excessive force during disassembly and reassembly. When handling these plastic parts, use care. Apply pressure only at the points designated in the maintenance instructions. 4 REMOVAL SEQUENCE PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES - Compaq 155727-003 | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - Page 85
with constant light force. ÄCAUTION: When servicing this notebook, ensure that cables are placed in their proper location during the reassembly process. Improper cable placement can damage the notebook. PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES REMOVAL SEQUENCE 5 - Compaq 155727-003 | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - Page 86
for the CD or DVD drive is shown below. Ä CAUTION: When servicing this computer, ensure that cables are placed in their proper location during the reassembly process. Improper cable placement can damage the computer. 6 REMOVAL SEQUENCE PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES - Compaq 155727-003 | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - Page 87
for the diskette drive is shown below. Ä CAUTION: When servicing this computer, ensure that cables are placed in their proper location during the reassembly process. Improper cable placement can damage the computer. PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES REMOVAL SEQUENCE 7 - Compaq 155727-003 | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - Page 88
and under the edge of the system board. ÄCAUTION: When servicing this notebook, ensure that cables are placed in their proper location during the reassembly process. Improper cable placement can damage the notebook. 8 REMOVAL SEQUENCE PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES - Compaq 155727-003 | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - Page 89
for the hard drive is shown below. Ä CAUTION: When servicing this computer, ensure that cables are placed in their proper location during the reassembly process. Improper cable placement can damage the computer. PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES REMOVAL SEQUENCE - Compaq 155727-003 | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - Page 90
Presario 1200 Series Models: XL101-XL113, XL115, XL118-XL127 Preparing the Notebook for Disassembly Before beginning Removal & Replacement Procedures, complete the following steps: 1. Disconnect AC power and any external devices. 2. Remove the battery pack (pg 11). 3. Remove any PC Cards. Important: - Compaq 155727-003 | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - Page 91
To remove the battery pack, complete the following steps: 1. Slide the battery compartment door down and remove it from the chassis. Continued on next page. PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES REMOVAL SEQUENCE 11 - Compaq 155727-003 | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - Page 92
battery contacts. Place only the battery pack for Compaq Presario 1200XL Series Portable Notebooks into the battery compartment. Do not force the battery field-serviceable parts are located inside the battery pack. 12 REMOVAL SEQUENCE PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES - Compaq 155727-003 | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - Page 93
for disassembly (pg 10). 2. Close the display and turn the computer upside down. 3. Remove three screws from the underside of the Notebook and one screw from the right-side of the computer. Continued on next page. PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES REMOVAL SEQUENCE - Compaq 155727-003 | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - Page 94
board. If the metal end comes in contact with the keyboard, the Notebook may be damaged. Note: When replacing the palmrest cover, ensure that the cable is properly routed through the slot on the Upper CPU Cover. 14 REMOVAL SEQUENCE PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES - Compaq 155727-003 | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - Page 95
disassembly (pg 10). 2. Remove the palmrest cover with TouchPad (pg 13). 3. Gently lift and turn the keyboard over allowing it to rest where the palmrest cover normally sits. 4. Remove the heatspreader (pg 17). Continued on next page. PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES - Compaq 155727-003 | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - Page 96
Presario 1200 Series Models: XL101-XL113, XL115, XL118-XL127 5. Disconnect the flex cable from the ZIF connector on the system board and remove the keyboard. To replace the keyboard, reverse these procedures. 16 REMOVAL SEQUENCE PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES - Compaq 155727-003 | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - Page 97
installing the new Heatspreader, remove the plastic covering from the thermal pads. Å WARNING: To prevent damage, do not use excessive force when replacing the screws. PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES REMOVAL SEQUENCE 17 - Compaq 155727-003 | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - Page 98
of the processor and push away from the display to lock the processor. 4. Reassemble the remaining components by reversing their removal procedures. 18 REMOVAL SEQUENCE PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES - Compaq 155727-003 | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - Page 99
the hard drive, complete the following steps: 1. Prepare the unit for disassembly (pg 10). 2. Remove the palmrest cover with TouchPad (pg 13). 3. Disconnect the hard drive data cable from the hard drive. Continued on next page. PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES REMOVAL - Compaq 155727-003 | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - Page 100
Presario 1200 Series Models: XL101-XL113, XL115, XL118-XL127 4. Remove two screws from the hard drive mounting bracket and lift out the hard drive with mounting bracket attached. Continued on next page. 20 REMOVAL SEQUENCE PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES - Compaq 155727-003 | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - Page 101
-XL127 Removing the Hard Drive Mounting Bracket To remove the hard drive mounting bracket, remove four screws from the top of the hard drive. To replace the hard drive and mounting bracket, reverse these procedures. PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES REMOVAL SEQUENCE 21 - Compaq 155727-003 | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - Page 102
heatspreader (pg 17). 5. Close the display and turn the Notebook over (upside down). 6. Remove two screws from the underside of the Notebook that secure the CD or DVD drive to the chassis. Continued on next page. 22 REMOVAL SEQUENCE PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES - Compaq 155727-003 | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - Page 103
located at the back of the CD or DVD drive. 9. Disconnect the CD/DVD drive cable from the CD or DVD drive. 10. Remove the CD or DVD drive from the chassis. To replace the CD/DVD drive, reverse these procedures. PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES REMOVAL SEQUENCE 23 - Compaq 155727-003 | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - Page 104
parts listed in the written procedure. To remove the battery charger board, complete the following: 1. Prepare the Notebook for disassembly (pg 10). 2. Remove the palmrest cover with TouchPad (pg 13). 3. Remove the hard drive SEQUENCE PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES - Compaq 155727-003 | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - Page 105
(pg 13). 3. Remove the keyboard (pg 15). 4. Remove the heatspreader (pg 17). 5. Remove three screws securing the modem, and disconnect the modem from the connector on the system board. Continued on next page. PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES REMOVAL SEQUENCE 25 - Compaq 155727-003 | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - Page 106
Presario 1200 Series Models: XL101-XL113, XL115, XL118-XL127 6. Disconnect the modem cable from the modem. To replace the modem, reverse these procedures. 26 REMOVAL SEQUENCE PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES - Compaq 155727-003 | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - Page 107
(pg 13). 3. Remove the keyboard (pg 15). 4. Remove the heatspreader (pg 17). 5. Disconnect the backlight cable attached to the display panel assembly from the connector on the system board. Continued on next page. PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES REMOVAL SEQUENCE 27 - Compaq 155727-003 | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - Page 108
Presario 1200 Series Models: XL101-XL113, XL115, XL118-XL127 6. For units with Thin Film Transistor (TFT) displays, disconnect the data cable from the CMOS connector as shown in 3 below. Continued on the next page. 28 REMOVAL SEQUENCE PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES - Compaq 155727-003 | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - Page 109
the display, carefully push in 1 on the hinge covers, and then lift 2 the covers off the hinges. 8. Support the back of the display panel and remove two screws from each of the hinges. Continued on the next page. PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES REMOVAL SEQUENCE 29 - Compaq 155727-003 | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - Page 110
displays, Compaq recommends replacing the LVDS connector on the end of the display flex cable after the display panel assembly has been removed from the unit. To replace the display panel, reverse these procedures. 30 REMOVAL SEQUENCE PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES - Compaq 155727-003 | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - Page 111
(pg 17). 5. Remove the hard drive (pg 19). 6. Remove the display panel assembly (pg 27). 7. Remove the screw on the underside of the unit, which secures the upper CPU cover to the chassis. Continued on next page. PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES REMOVAL SEQUENCE 31 - Compaq 155727-003 | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - Page 112
Presario 1200 Series Models: XL101-XL113, XL115, XL118-XL127 8. Remove four screws located on the top of the upper CPU cover. connector on the system board. To replace the upper CPU cover, reverse these procedures. 32 REMOVAL SEQUENCE PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES - Compaq 155727-003 | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - Page 113
Notebook for disassembly (pg 10). 2. Remove the palmrest cover with TouchPad (pg 13). 3. Remove the keyboard (pg 15). 4. Remove the heatspreader (pg 17). 5. Remove the hard drive assembly, reverse these procedures. PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES REMOVAL SEQUENCE 33 - Compaq 155727-003 | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - Page 114
Presario 1200 Series Models: XL101-XL113, XL115, XL118-XL127 Removing the Diskette Drive To remove the diskette drive, complete the following: 1. Prepare the Notebook for disassembly (pg 10). 2. Remove the palmrest cover with TouchPad (pg 13). 3. Remove the keyboard (pg 15). 4. Remove the - Compaq 155727-003 | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - Page 115
the Notebook for disassembly (pg 10). 2. Remove the palmrest cover with TouchPad (pg 13). 3. Remove the keyboard (pg 15). 4. Remove the heatspreader (pg 17). 5. Remove the hard drive ( . Continued on the next page. PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES REMOVAL SEQUENCE 35 - Compaq 155727-003 | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - Page 116
Presario 1200 Series Models: XL101-XL113, XL115, XL118-XL127 To remove the fan gasket, pull the gasket from the fan. To assembly, ensure that the arrow (located on the top of the fan gasket) is pointing inward. 36 REMOVAL SEQUENCE PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES - Compaq 155727-003 | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - Page 117
Remove the battery charger board (pg 24). 11. Remove the CD/DVD drive (pg 22). 12. Remove the fan assemblies (pg 35). 13. Disconnect the data cable and the speaker assembly cables (pg 33). Continued on the next page. PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES REMOVAL SEQUENCE 37 - Compaq 155727-003 | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - Page 118
XL113, XL115, XL118-XL127 14. Remove seven standoffs from the system board. 15. Remove two screws from the CD/DVD drive mounting rails and remove the mounting rails from the system board. Continued on the next page. 38 REMOVAL SEQUENCE PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES - Compaq 155727-003 | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - Page 119
the chassis. To replace the system board, reverse these procedures. Important: When replacing the system board, remove the memory module and all cables from the system board. See also Verifying Dip Switch Settings. PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES REMOVAL SEQUENCE 39 - Compaq 155727-003 | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - Page 120
to the Notebook and/or system board. Ensure that the dip switch settings for 1 Switch 1 and 2 Switch 2 are as illustrated below. Note: Black portions of the switch diagrams above indicate the position of the switch. 40 REMOVAL SEQUENCE PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES - Compaq 155727-003 | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - Page 121
the memory module door and lift the door off the unit. 4. Pull the side levers to release the memory module and unplug the memory module from the system board. To replace the memory module, reverse these procedures. PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES REMOVAL SEQUENCE - Compaq 155727-003 | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - Page 122
Presario 1200 Series Models: XL101-XL113, XL115, XL118-XL127 42 REMOVAL SEQUENCE PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES - Compaq 155727-003 | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - Page 123
the Presario 1200XL Series Notebook Computer. The computer serial number should be provided to Compaq whenever requesting information or ordering spare parts. The serial number 1 is located underneath the unit. PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES ILLUSTRATED PARTS CATALOG - Compaq 155727-003 | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - Page 124
System Units Presario 1200 Series Models: XL101-XL113, XL115, XL118-XL127 # Description Models XL-xxx Spare Part Numbers 1 Keyboards 141706-xxx: UK Pack LiOn Enhanced 111, 119, 125-127 138184-001 2 ILLUSTRATED PARTS CATALOG PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES - Compaq 155727-003 | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - Page 125
-105, 109 159548-001 475MHz AMD 2V K6II Processor 104, 106-108, 161064-001 110, 115, 119, 122 500MHz 2.1V K6II Processor 111, 118, 120- 173534-001 121, 123-124 533MHz K6II Processor 125-127 201542-001 PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES ILLUSTRATED PARTS CATALOG 3 - Compaq 155727-003 | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - Page 126
Presario 1200 Series Models: XL101-XL113, XL115, XL118-XL127 # Description 5 System I/O Bd 512K Cache 32MB System I/O BD 512K Cache -001 125 126-127 all all 202071-001 202072-001 158800-001 158801-001 4 ILLUSTRATED PARTS CATALOG PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES - Compaq 155727-003 | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - Page 127
Models: XL119 13.0" HPA Models:XL105-107, 118, 123-124, 126-127 159038-001 173540-001 158796-001 13.3" TFT/LVDS Models: XL111 173665-001 PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES ILLUSTRATED PARTS CATALOG 5 - Compaq 155727-003 | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - Page 128
Drive all 3 24X CD ROM Drive 102, 104-106, 108, 110, 115, 118-119, 120124, 126-127 4 6X DVD Drive (Not Shown) 108, 111, 125 Spare Part Number 169609-001 170087-001 141847-001 142307-001 169799-001 6 ILLUSTRATED PARTS CATALOG PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES - Compaq 155727-003 | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - Page 129
Miscellaneous Cable 330946-001 Kit* 1a. Diskette Drive Cable 1b. Hard Drive Cable 1c. CD Drive Cable 1d. TouchPad Cable 1e. Modem Cable *Kit includes one each of the above items unless quantity specified. PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES ILLUSTRATED PARTS CATALOG 7 - Compaq 155727-003 | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - Page 130
Presario 1200 Series Models: XL101-XL113, XL115, XL118-XL127 Miscellaneous Hardware Miscellaneous Plastics # Description Spare Part Number Miscellaneous Hardware 346853-001 Kit* 1 1. Hard Drive Mounting Bracket 2 2. LCD Guide FPC 3 3. PCMCIA Torsion Spring (qty. 4) *Kit includes one each - Compaq 155727-003 | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - Page 131
UK -031 AC Power Cord NA (Not Shown) 104-108, 110-111, 115, 118, 125-127 293831-001 AC Power Cord LA/Intl 102, 104- (Not Shown) 108, 110 293831-002 AC Power Cord JP (Not Shown) 123-124 293831-291 PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES ILLUSTRATED PARTS CATALOG 9 - Compaq 155727-003 | Presario 1200 Series Models XL101-XL113, XL115, XL118-XL127 - Page 132
Rico/Caribbean -002 Sweden -102 UK -032 Feature Guide Spare Part Numbers Denmark -081 Neatherlands -331 Spain -071 Canada -002 Fr-Canada -122 Mexico -162 Portugal -202 Spain -162 US -002 153325-xx1 10 ILLUSTRATED PARTS CATALOG PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES
Presario 1200 Series
Models: XL101-XL113, XL115, XL118-XL127
Before You
Begin
Product
Description
Specifications
Pin
Assignments
Battery
Operations
Troubleshooting
Removal
Sequence
Parts
Catalog
MSG Index
Welcome to the Maintenance & Service Guide (MSG)
Welcome to the
Maintenance and Service Guide
(MSG) for Compaq Presario 1200XL Series
Portable Notebooks. This online guide is designed to serve the needs of technicians whose
job is to repair Compaq products.
For copyright and trademark information, refer to the
Notice
section of this MSG. To locate
your unit’s serial number, to see symbol conventions, or to view technician’s notes, see the
Preface
. This MSG is updated online as needed.
For comments or questions about the contents of this MSG,
contact Compaq
.
To report a technical problem, contact your Regional Support Center or IM Help Center.
For help on navigating in this guide, refer to
Using this Guide
.