Compaq 18XL390 Maintenance & Service Guide Presario 1800/1800T Series-Mode - Page 37
Troubleshooting, Back to MSG Contents
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Presario 1800/1800T Series Models: XL280, XL380, XL381, and XL390 Troubleshooting This chapter covers troubleshooting and resolving common problems associated with Compaq Presario 1800XL Series Notebooks. The basic steps in troubleshooting include: 1. Preparing the Notebook for troubleshooting as outlined in Preliminary Steps on the following page. 2. Performing the Power-On Self-Test (POST) and observing any error messages displayed. Note: If the Notebook is unable to complete POST or an error message is displayed, skip to Step 3 below to try to resolve the problem. 3. Taking the recommended steps described later in this chapter to solve the problems. When following the recommended actions provided in POST and Diagnostic Error Codes, perform the steps in the order listed above. Rerun POST after each recommended action until the problem is solved, even if no error message occurs. Once the problem is solved, do not perform any remaining recommended solutions. Note: If the problem is intermittent, check the Notebook several times to be sure that the problem is resolved. PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1800 SERIES TROUBLESHOOTING 1