Compaq 310200-001 Compaq Armada 3500 Series Reference Guide - Page 149
Solving Printer Problems
UPC - 743172501684
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Solving Printer Problems Problem Possible Cause Solution Printer will not turn on Printer will not print The cables may not Ensure that the cables are be connected properly properly connected and or the printer is that the power plug is unplugged. connected to an electrical outlet. Printer is not turned Turn on the printer. on. Printer is not online. Set the printer to online. The printer drivers for If you are running the application are not Windows 95, install the installed. necessary printer drivers using the Add New Hardware wizard. If you are running Windows NT, from the Windows desktop, double- click My Computer. Double-click Control Panel. Then double-click Printers to install the necessary printer drivers. Printer is offline Paper tray is empty. Printer prints garbled Correct printer drivers information are not installed. Fill the paper tray with paper. Set the printer to online. Install the correct printer drivers. Cables are not connected properly. Ensure that the printer cable is properly connected to the computer or convenience base. 16-18 Troubleshooting Writer: Lorise Fazio Saved by: J Abercrombie Saved date: 12/08/98 4:55 PM Part Number: 310296-002 File name: Ch16.doc