Compaq 6000 Troubleshooting Guide - Page 55

Table A-1, Storage, DPS Self-test - motherboard

Page 55 highlights

Table A-1 Numeric Codes and Text Messages (continued) Control panel message Description Recommended action 660-Display cache is detected unreliable Integrated graphics controller display cache Replace system board if minimal graphics is not working properly and will be disabled. degrading is an issue. 912-Computer Cover Has Been Removed Since Last System Startup Computer cover was removed since last system startup. No action required. 917-Front Audio Not Connected Front audio harness has been detached or Reconnect or replace front audio harness. unseated from motherboard. 921-Front USB 1 Not Connected Front USB harness has been detached or unseated from motherboard. Reconnect or replace front USB harness. 922-Front USB 1 Not Connected Front USB harness has been detached or unseated from motherboard. Reconnect or replace front USB harness. 921-Device in PCI Express slot failed to initialize There is an incompatibility/problem with this Try rebooting the system. If the error device and the system or PCI Express Link reoccurs, the device may not work with this could not be retrained to an x1. system 1151-Serial Port A Address Conflict Detected Both external and internal serial ports are assigned to COM1. 1. Remove any serial port expansion cards. 2. Clear CMOS. (See Appendix B, Password Security and Resetting CMOS on page 55.) 3. Reconfigure card resources and/or run Computer Setup or Windows utilities. 1152-Serial Port B Address Conflict Detected Both external and internal serial ports are assigned to COM2. 1. Remove any serial port expansion cards. 2. Clear CMOS. (See Appendix B, Password Security and Resetting CMOS on page 55.) 3. Reconfigure card resources and/or run Computer Setup or Windows utilities. 1155-Serial Port Address Conflict Detected Both external and internal serial ports are assigned to same IRQ. 1. Remove any serial port expansion cards. 2. Clear CMOS. (See Appendix B, Password Security and Resetting CMOS on page 55.) 3. Reconfigure card resources and/or run Computer Setup or Windows utilities. 1720-SMART Hard Drive Detects Imminent Failure Hard drive is about to fail. (Some hard drives 1. have a hard drive firmware patch that will fix an erroneous error message.) Determine if hard drive is giving correct error message. Enter Computer Setup and run the Drive Protection System test under Storage > DPS Self-test. 2. Apply hard drive firmware patch if applicable. (Available at http://www.hp.com/support.) 3. Back up contents and replace hard drive. 1796-SATA Cabling Error One or more SATA devices are improperly attached. For optimal performance, the SATA 0 and SATA 1 connectors must be used before SATA 2 and SATA 3. Ensure SATA connectors are used in ascending order. For one device, use SATA 0. For two devices, use SATA 0 and SATA 1. ENWW POST Numeric Codes and Text Messages 49

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67

Control panel message
Description
Recommended action
660-Display cache is detected unreliable
Integrated graphics controller display cache
is not working properly and will be disabled.
Replace system board if minimal graphics
degrading is an issue.
912-Computer Cover Has Been Removed
Since Last System Startup
Computer cover was removed since last
system startup.
No action required.
917-Front Audio Not Connected
Front audio harness has been detached or
unseated from motherboard.
Reconnect or replace front audio harness.
921-Front USB 1 Not Connected
Front USB harness has been detached or
unseated from motherboard.
Reconnect or replace front USB harness.
922-Front USB 1 Not Connected
Front USB harness has been detached or
unseated from motherboard.
Reconnect or replace front USB harness.
921-Device in PCI Express slot failed to
initialize
There is an incompatibility/problem with this
device and the system or PCI Express Link
could not be retrained to an x1.
Try rebooting the system. If the error
reoccurs, the device may not work with this
system
1151-Serial Port A Address Conflict Detected
Both external and internal serial ports are
assigned to COM1.
1.
Remove any serial port expansion
cards.
2.
Clear CMOS. (See Appendix B,
Password Security and Resetting
CMOS
on page
55
.)
3.
Reconfigure card resources and/or run
Computer Setup or Windows utilities.
1152-Serial Port B Address Conflict Detected
Both external and internal serial ports are
assigned to COM2.
1.
Remove any serial port expansion
cards.
2.
Clear CMOS. (See Appendix B,
Password Security and Resetting
CMOS
on page
55
.)
3.
Reconfigure card resources and/or run
Computer Setup or Windows utilities.
1155-Serial Port Address Conflict Detected
Both external and internal serial ports are
assigned to same IRQ.
1.
Remove any serial port expansion
cards.
2.
Clear CMOS. (See Appendix B,
Password Security and Resetting
CMOS
on page
55
.)
3.
Reconfigure card resources and/or run
Computer Setup or Windows utilities.
1720-SMART Hard Drive Detects Imminent
Failure
Hard drive is about to fail. (Some hard drives
have a hard drive firmware patch that will fix
an erroneous error message.)
1.
Determine if hard drive is giving correct
error message. Enter Computer Setup
and run the Drive Protection System test
under
Storage
>
DPS Self-test
.
2.
Apply hard drive firmware patch
if applicable. (Available at
support
.)
3.
Back up contents and replace hard
drive.
1796-SATA Cabling Error
One or more SATA devices are improperly
attached. For optimal performance, the SATA
0 and SATA 1 connectors must be used
before SATA 2 and SATA 3.
Ensure SATA connectors are used in
ascending order. For one device, use SATA
0. For two devices, use SATA 0 and SATA 1.
Table A-1
Numeric Codes and Text Messages (continued)
ENWW
POST Numeric Codes and Text Messages
49