Compaq CQ50-139WM Multimedia - Windows Vista - Page 28

A disc does not play automatically, A DVD movie stops, skips, or plays erratically

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1. Right-click on a blank area of the computer desktop, and select Personalize > Display Settings. 2. Set Colors to Medium (16 bit), if this setting is not already selected. A disc does not play automatically 1. Click Start and type autoplay in the Start Search box. As you type, search results are listed in the pane above the box. 2. In the results pane, click Autoplay. If prompted by User Account Control, click Continue. 3. Select the check box for Use AutoPlay for all media and devices, and then click Save. A CD or DVD should now start automatically when it is inserted into the optical drive. A DVD movie stops, skips, or plays erratically ● Press the Play button. You may have accidentally paused the movie. ● Clean the disc. ● Conserve system resources by trying the following suggestions: ◦ Log off the Internet. ◦ Change the color properties of the desktop: 1. Right-click on a blank area of the computer desktop, and select Personalize > Display Settings. 2. Set Colors to Medium (16 bit), if this setting is not already selected. ◦ Disconnect external devices, such as a printer, scanner, camera, or handheld device. A DVD movie is not visible on an external display 1. If both the computer display and an external display are turned on, press fn+f5 one or more times to switch between the 2 displays. 2. Configure the monitor settings to make the external display primary: a. Right-click on a blank area of the computer desktop, and select Personalize > Display Settings. b. Specify a primary display and a secondary display. NOTE: When using both displays, the DVD image will not appear on any display designated as the secondary display. To get information about a multimedia question not covered in this guide, go to Start > Help and Support. 24 Chapter 7 Troubleshooting

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1. Right-click on a blank area of the computer desktop, and select
Personalize
>
Display
Settings
.
2. Set
Colors
to
Medium (16 bit)
, if this setting is not already selected.
A disc does not play automatically
1.
Click
Start
and type
autoplay
in the
Start Search
box.
As you type, search results are listed in the pane above the box.
2.
In the results pane, click
Autoplay
. If prompted by User Account Control, click
Continue
.
3.
Select the check box for
Use AutoPlay for all media and devices
, and then click
Save
.
A CD or DVD should now start automatically when it is inserted into the optical drive.
A DVD movie stops, skips, or plays erratically
●
Press the
Play
button. You may have accidentally paused the movie.
●
Clean the disc.
●
Conserve system resources by trying the following suggestions:
◦
Log off the Internet.
◦
Change the color properties of the desktop:
1. Right-click on a blank area of the computer desktop, and select
Personalize
>
Display
Settings
.
2. Set
Colors
to
Medium (16 bit)
, if this setting is not already selected.
◦
Disconnect external devices, such as a printer, scanner, camera, or handheld device.
A DVD movie is not visible on an external display
1.
If both the computer display and an external display are turned on, press
fn+f5
one or more times
to switch between the 2 displays.
2.
Configure the monitor settings to make the external display primary:
a.
Right-click on a blank area of the computer desktop, and select
Personalize
>
Display
Settings
.
b.
Specify a primary display and a secondary display.
NOTE:
When using both displays, the DVD image will not appear on any display designated as
the secondary display.
To get information about a multimedia question not covered in this guide, go to
Start
>
Help and
Support
.
24
Chapter 7
Troubleshooting