Compaq Evo Notebook n200 Reference Guide Mobile Expansion Unit - Page 27

A Troubleshooting Using the World Wide Web Support services are available on the Internet through the Compaq Support Forum. You can either browse the postings as a guest, or register as a user and submit your own questions. Compaq responds to questions within one business day. To access the Compaq Support Forum, go to the Compaq Web site at http://www.compaq.com. Preparing to Call Technical Support If you cannot solve a problem using the troubleshooting tips in this section, you may need to call technical support. To receive the fastest possible solution when you call, run Compaq Diagnostics. Refer to your computer documentation for information on running diagnostics. Have the following information available when you call: I The computer and MEU I Serial numbers for the computer and MEU I Purchase date on invoice I Conditions under which the problem occurred I Error messages that have occurred I Hardware configuration I Hardware and software you are using Reference Guide A-1