Compaq Evo n600c Compaq Evo Notebook N600c, N610c, N610v and N620c Notebook PC
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- Compaq Evo n600c | Compaq Evo Notebook N600c, N610c, N610v and N620c Notebook PC - Page 1
Compaq Evo Notebook N600c Series Document Part Number: 279362-003 May 2003 This guide is a troubleshooting reference used for maintaining and servicing the notebook. It provides comprehensive information on identifying notebook features, components, and spare parts, troubleshooting notebook problems - Compaq Evo n600c | Compaq Evo Notebook N600c, N610c, N610v and N620c Notebook PC - Page 2
such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorials errors or omissions contained herein. Maintenance and Service Guide Third Edition May 2003 First Edition July 2002 Document Part Number: 279362 - Compaq Evo n600c | Compaq Evo Notebook N600c, N610c, N610v and N620c Notebook PC - Page 3
from the Security Menu 2-4 Selecting from the Advanced Menu 2-5 2.2 Using Compaq Diagnostics 2-7 Obtaining, Saving, or Printing Configuration Information 2-7 Obtaining, Saving, or Printing Diagnostic Test Information 2-8 2.3 Troubleshooting Flowcharts 2-10 Maintenance and Service Guide iii - Compaq Evo n600c | Compaq Evo Notebook N600c, N610c, N610v and N620c Notebook PC - Page 4
Serial Number 5-2 5.2 Disassembly Sequence Chart 5-2 5.3 Preparing the Notebook for Disassembly 5-4 5.4 Notebook Feet 5-11 5.5 Mini PCI Communications Board 5-12 5.6 Disk Cell RTC Battery 5-15 5.7 Keyboard 5-17 5.8 Memory Expansion 5-22 5.9 TouchPad 5-25 iv Maintenance and Service Guide - Compaq Evo n600c | Compaq Evo Notebook N600c, N610c, N610v and N620c Notebook PC - Page 5
Modem Cable 5-54 6 Specifications A Connector Pin Assignments B Power Cord Set Requirements 3-Conductor Power Cord Set B-1 General Requirements B-1 Country-Specific Requirements B-2 C Screw Listing Index Maintenance and Service Guide v - Compaq Evo n600c | Compaq Evo Notebook N600c, N610c, N610v and N620c Notebook PC - Page 6
modularity, Mobile Intel Pentium 4 and Pentium III processors with 64-bit architecture, industry-leading Accelerated Graphics Port (AGP) implementation, and extensive multimedia support. Figure 1-1. Compaq Evo Notebook N620c, N610c, N610v, and N600c Series Maintenance and Service Guide 1-1 - Compaq Evo n600c | Compaq Evo Notebook N600c, N610c, N610v and N620c Notebook PC - Page 7
Product Description 1.1 Models Computer models are shown in Tables 1-1 through 1-5. Table 1-1 Compaq Evo Notebook N620c, N610c, N610v, and N600c Model Naming Conventions Key N620 P4 200 P4 40 V C 25 O XXXXXX-XXX 1 2 3 4 567 8 9 10 Key Description Options 1 Brand/Series designator N = - Compaq Evo n600c | Compaq Evo Notebook N600c, N610c, N610v and N620c Notebook PC - Page 8
-ROM drive D = CD-ROM drive 7 Integrated communication M = Modem 0 = None C = Modem/NIC combination card 8 RAM 51 = 512 MB 38 = 384 MB 25 = 256 MB 12 = 128 MB 9 Operating system 8 = Windows 98 SE 2 = Windows 2000 6 = Windows 2000 O = Windows XP Pro and Windows XP E = Windows XP Home - Compaq Evo n600c | Compaq Evo Notebook N600c, N610c, N610v and N620c Notebook PC - Page 9
Compaq Evo Notebook N620c Models The following Evo Notebook N620c models feature: ■ Dual Stick pointing device (TouchPad and pointing stick) ■ 8-cell, 4.4-Ah lithium ion (Li ion) battery pack ■ 3-year warranty on parts, labor, and on-site, next business day response ■ 32 MB of discrete video memory - Compaq Evo n600c | Compaq Evo Notebook N600c, N610c, N610v and N620c Notebook PC - Page 10
Product Description Table 1-2 Compaq Evo Notebook N620c Models (Continued) N620c P 150 P4 60 C G 51 2 Asia Pacific Australia Belgium Czech Republic Denmark European International AKN DE271A ABE DE271A AK8 DE271A UUZ DE271A AB0 DE271A AKL DE271A AB8 DE271A ABU Maintenance and Service Guide 1-5 - Compaq Evo n600c | Compaq Evo Notebook N600c, N610c, N610v and N620c Notebook PC - Page 11
Product Description Table 1-2 Compaq Evo Notebook N620c Models (Continued) N620c P 150 P4 60 C G 51 O Asia Pacific Australia Belgium Czech Republic Denmark European International AKN DE270A ABE DE270A AK8 DE270A UUZ DE270A AB0 DE270A AKL DE270A AB8 DE270A ABU 1-6 Maintenance and Service Guide - Compaq Evo n600c | Compaq Evo Notebook N600c, N610c, N610v and N620c Notebook PC - Page 12
Product Description Table 1-2 Compaq Evo Notebook N620c Models (Continued) N620c P 140 X4 40 C X 25 2 Asia Pacific Australia Belgium Brazil Czech Republic Denmark European DE265A ABE DE265A AK8 DE265A UUZ DE265A AB0 DE265A AKL DE265A AB8 DE265A ABU DE265A ABA Maintenance and Service Guide 1-7 - Compaq Evo n600c | Compaq Evo Notebook N600c, N610c, N610v and N620c Notebook PC - Page 13
Product Description Table 1-2 Compaq Evo Notebook N620c Models (Continued) N620c P 140 X4 40 C X 25 O Asia Pacific Australia Belgium Brazil Czech Republic Denmark DE268A ABZ DE268A ABN Switzerland United Kingdom United States DE268A UUZ DE268A ABU DE268A ABA 1-8 Maintenance and Service Guide - Compaq Evo n600c | Compaq Evo Notebook N600c, N610c, N610v and N620c Notebook PC - Page 14
Product Description Table 1-2 Compaq Evo Notebook N620c Models (Continued) N620c P 130 X4 30 C X 25 2 Asia Pacific Australia Belgium Brazil Czech Republic Denmark European DE263A ABE DE263A AK8 DE263A UUZ DE263A AB0 DE263A AKL DE263A AB8 DE263A ABU DE263A ABA Maintenance and Service Guide 1-9 - Compaq Evo n600c | Compaq Evo Notebook N600c, N610c, N610v and N620c Notebook PC - Page 15
Product Description Table 1-2 Compaq Evo Notebook N620c Models (Continued) N620c P 130 X4 30 C X 25 O Asia Pacific Australia Belgium Brazil Czech Republic Denmark European ABE DE262A AK8 DE262A UUZ DE262A AB0 DE262A AKL DE262A AB8 DE262A ABU DE262A ABA 1-10 Maintenance and Service Guide - Compaq Evo n600c | Compaq Evo Notebook N600c, N610c, N610v and N620c Notebook PC - Page 16
Table 1-3 Compaq Evo Notebook N610c Models The following Evo Notebook N610c models feature: ■ Dual Stick pointing device (TouchPad and pointing stick) ■ 8-cell, 4.0-Ah Li ion battery pack ■ 3-year warranty on parts, labor, and on-site, next business day response ■ 32 MB of discrete video memory - Compaq Evo n600c | Compaq Evo Notebook N600c, N610c, N610v and N620c Notebook PC - Page 17
Compaq Evo Notebook N610c Models (Continued) The following Evo Notebook N610c models feature: ■ Dual Stick pointing device (TouchPad and pointing stick) ■ 8-cell, 4.0-Ah Li ion battery pack ■ 3-year warranty on parts and labor ■ 32 MB of discrete video memory 749 1-12 Maintenance and Service Guide - Compaq Evo n600c | Compaq Evo Notebook N600c, N610c, N610v and N620c Notebook PC - Page 18
Product Description Table 1-3 Compaq Evo Notebook N610c Models (Continued) N6c P4 200 P4 40 W C 25 E Asia Pacific Australia Belgium Brazil Czech Republic Denmark European 470050-938 470050-954 470050-955 470050-956 470050-957 470050-958 470050-959 470037-757 Maintenance and Service Guide 1-13 - Compaq Evo n600c | Compaq Evo Notebook N600c, N610c, N610v and N620c Notebook PC - Page 19
Product Description Table 1-3 Compaq Evo Notebook N610c Models (Continued) N6c P4 200 X4 30 V C 25 2 Asia Pacific Australia Belgium Brazil Czech Republic Denmark France 470050-407 470050-410 470050-412 470050-440 470050-414 470050-415 470050-020 470050-531 1-14 Maintenance and Service Guide - Compaq Evo n600c | Compaq Evo Notebook N600c, N610c, N610v and N620c Notebook PC - Page 20
Product Description Table 1-3 Compaq Evo Notebook N610c Models (Continued) N6c P4 200 X4 30 V C 25 E Asia Pacific Australia Belgium Brazil Czech Republic Denmark France 537 470050-561 470050-562 470050-563 470050-564 470050-574 470050-565 470050-566 470050-535 Maintenance and Service Guide 1-15 - Compaq Evo n600c | Compaq Evo Notebook N600c, N610c, N610v and N620c Notebook PC - Page 21
Product Description Table 1-3 Compaq Evo Notebook N610c Models (Continued) N6c P4 200 X4 30 V C 25 O Asia Pacific Australia Belgium Brazil Czech Republic Denmark France 470050-482 470050-486 470050-487 470050-506 470050-488 470050-489 470050-021 470050-533 1-16 Maintenance and Service Guide - Compaq Evo n600c | Compaq Evo Notebook N600c, N610c, N610v and N620c Notebook PC - Page 22
Product Description Table 1-3 Compaq Evo Notebook N610c Models (Continued) N6c P4 180 X4 30 V C 25 2 Asia Pacific Australia Belgium Brazil Czech Republic Denmark European 470037-551 470037-552 470037-555 470037-580 470037-556 470037-558 470037-525 470037-724 Maintenance and Service Guide 1-17 - Compaq Evo n600c | Compaq Evo Notebook N600c, N610c, N610v and N620c Notebook PC - Page 23
Product Description Table 1-3 Compaq Evo Notebook N610c Models (Continued) N6c P4 180 X4 30 V C 25 E Asia Pacific Australia Belgium Brazil Czech Republic Denmark European 470044-426 470044-427 470044-429 470044-431 470044-444 470044-433 470044-434 470042-693 1-18 Maintenance and Service Guide - Compaq Evo n600c | Compaq Evo Notebook N600c, N610c, N610v and N620c Notebook PC - Page 24
Product Description Table 1-3 Compaq Evo Notebook N610c Models (Continued) N6c P4 180 X4 30 V C 25 O Asia Pacific Australia Belgium Brazil Czech Republic Denmark European 470050-751 470050-735 470050-752 470050-753 470050-754 470050-755 470050-757 470050-637 Maintenance and Service Guide 1-19 - Compaq Evo n600c | Compaq Evo Notebook N600c, N610c, N610v and N620c Notebook PC - Page 25
Product Description Table 1-3 Compaq Evo Notebook N610c Models (Continued) N6c P4 180 X4 20 D C 25 O Belgium Czech Republic Denmark France Germany Greece/ V C 25 O French Canada United States 470037-736 United States 470037-733 (GEM/NAFTA) 470037-741 1-20 Maintenance and Service Guide - Compaq Evo n600c | Compaq Evo Notebook N600c, N610c, N610v and N620c Notebook PC - Page 26
Product Description Table 1-3 Compaq Evo Notebook N610c Models (Continued) N6c P4 160 X4 20 D C 25 2 Belgium Czech Republic Denmark France Germany Greece/Poland Hungary 641 470037-644 470037-618 470037-646 470037-648 470037-650 470037-653 470037-656 470037-658 Maintenance and Service Guide 1-21 - Compaq Evo n600c | Compaq Evo Notebook N600c, N610c, N610v and N620c Notebook PC - Page 27
Product Description Table 1-4 Compaq Evo Notebook N610v Models The following Evo Notebook N610v models feature: ■ Dual Stick pointing device (TouchPad and pointing stick) ■ 8-cell, 4.4-Ah Li ion battery pack ■ 1-year warranty on parts and labor ■ 32 MB of discrete video memory ■ no configuration - Compaq Evo n600c | Compaq Evo Notebook N600c, N610c, N610v and N620c Notebook PC - Page 28
Product Description Table 1-4 Compaq Evo Notebook N610v Models (Continued) The following Evo Notebook N610v models feature: ■ Dual Stick pointing device (TouchPad and pointing stick) ■ 8-cell, 4.0-Ah Li ion battery pack ■ 1-year warranty on parts and labor ■ 32 MB of discrete video memory ■ no - Compaq Evo n600c | Compaq Evo Notebook N600c, N610c, N610v and N620c Notebook PC - Page 29
Table 1-5 Compaq Evo Notebook N600c Models The following Evo Notebook N600c models feature: ■ Dual Stick pointing device (TouchPad and pointing stick) ■ 8-cell, 4.0-Ah Li ion battery pack ■ 3-year warranty on parts, labor, and on-site, next business day response ■ 32 MB of discrete video memory - Compaq Evo n600c | Compaq Evo Notebook N600c, N610c, N610v and N620c Notebook PC - Page 30
Product Description Table 1-5 Compaq Evo Notebook N600c Models (Continued) N600 P3 120 P4 30 V C 25 2 Belgium Czech Republic Denmark France Germany Greece/ 25 2 European International 470023-460 N600 P3 120 P4 30 V 0 25 0 European International 470053-691 Maintenance and Service Guide 1-25 - Compaq Evo n600c | Compaq Evo Notebook N600c, N610c, N610v and N620c Notebook PC - Page 31
Product Description Table 1-5 Compaq Evo Notebook N600c Models (Continued) N600 P3 120 X4 30 V C 25 2 Asia Pacific Australia Belgium Brazil Czech Republic Denmark France French 470053-672 470053-674 and 470053-676 470053-688 470053-678 470053-680 470053-607 1-26 Maintenance and Service Guide - Compaq Evo n600c | Compaq Evo Notebook N600c, N610c, N610v and N620c Notebook PC - Page 32
Product Description Table 1-5 Compaq Evo Notebook N600c Models (Continued) N600 P3 120 X4 30 V C 25 O Asia Pacific Australia Belgium Brazil Czech Republic Greece/Poland Hungary Portugal 470029-002 470029-054 470029-056 Russia Turkey 470029-058 470029-060 Maintenance and Service Guide 1-27 - Compaq Evo n600c | Compaq Evo Notebook N600c, N610c, N610v and N620c Notebook PC - Page 33
Product Description Table 1-5 Compaq Evo Notebook N600c Models (Continued) N600 P3 100 X4 20 D C 12 8 Belgium Czech Republic Denmark France Germany Greece/ O European International 470030-001 N600 P3 100 X4 20 D 0 25 8 European International 470029-998 1-28 Maintenance and Service Guide - Compaq Evo n600c | Compaq Evo Notebook N600c, N610c, N610v and N620c Notebook PC - Page 34
high-performance Synchronous DRAM (SDRAM), expandable to 2048 MB ❏ The Evo Notebook N600c features 256- or 128-MB high-performance Synchronous DRAM (SDRAM), expandable to 1024 MB ■ Microsoft Windows 98 SE, Windows 2000, or Windows XP preinstalled, varying by notebook model ■ 14.1-inch, SXGA+ (1400 - Compaq Evo n600c | Compaq Evo Notebook N600c, N610c, N610v and N620c Notebook PC - Page 35
16-bit PC Cards ■ External AC adapter with power cord ■ 8-cell Li ion battery pack ■ 60-, 40-, 30-, 20-, 15-, or 10-GB high-capacity hard drive ■ Connectors for: ❏ RJ-11 modem ❏ Mono microphone ❏ Stereo line-out/headphone ❏ MultiPort ❏ Universal serial bus (USB) ❏ Docking ❏ Parallel devices ❏ Serial - Compaq Evo n600c | Compaq Evo Notebook N600c, N610c, N610v and N620c Notebook PC - Page 36
the notebook you are servicing has an unknown password, follow these steps to clear the password. These steps also clear CMOS. 1. Prepare the notebook for disassembly (refer to Section 5.3, "Preparing the Notebook for Disassembly," for more information). 2. Remove the RTC battery (refer to Section - Compaq Evo n600c | Compaq Evo Notebook N600c, N610c, N610v and N620c Notebook PC - Page 37
Evo Notebook N620c, N610c, N610v, and N600c battery pack that is the only available power source reaches a low-battery condition. On: A battery pack is charging. Blinking: A battery pack that is the only available power source has reached a low-battery condition. 1-32 Maintenance and Service Guide - Compaq Evo n600c | Compaq Evo Notebook N600c, N610c, N610v and N620c Notebook PC - Page 38
in microphone. Opens the notebook. Attaches an optional security cable to the notebook. Accepts a diskette drive, CD- or DVD-ROM drive, or secondary battery pack. Connects the modem cable to an internal modem. A modem cable is included with internal modem models. Maintenance and Service Guide 1-33 - Compaq Evo n600c | Compaq Evo Notebook N600c, N610c, N610v and N620c Notebook PC - Page 39
any one of the following: ■ AC adapter ■ Optional automobile power adapter/charger ■ Optional aircraft power adapter Connects an external keyboard or PS/2-compatible external mouse. To connect a keyboard and a mouse at the same time, use an optional Y-adapter. 1-34 Maintenance and Service Guide - Compaq Evo n600c | Compaq Evo Notebook N600c, N610c, N610v and N620c Notebook PC - Page 40
USB connectors (2) RJ-45 jack (network models only) Serial connector External monitor connector S-Video connector 9 Vent 10 Hard drive Supports the removable primary hard drive. Support a 32-bit (CardBus) or 16-bit PC Card. Eject a PC Card from a PC Card slot. Maintenance and Service Guide - Compaq Evo n600c | Compaq Evo Notebook N600c, N610c, N610v and N620c Notebook PC - Page 41
jack Function Connects wireless communication devices, such as an optional Bluetooth or 802.11b MultiPort module, and other options. Connects any one of the following: ■ AC adapter ■ Optional automobile power adapter/charger ■ Optional aircraft power adapter 1-36 Maintenance and Service Guide - Compaq Evo n600c | Compaq Evo Notebook N600c, N610c, N610v and N620c Notebook PC - Page 42
(Continued) Item 3 Component Keyboard/mouse connector 4 Parallel connector 5 Docking connector 6 Serial connector 7 External monitor connector 8 S-Video connector 9 RJ-45 jack (network models only) 10 USB connectors (2) 11 Vent 12 Hard drive 13 PC Card slots 14 PC Card eject - Compaq Evo n600c | Compaq Evo Notebook N600c, N610c, N610v and N620c Notebook PC - Page 43
-Evo Notebook N620c, N610c, and N610v Table 1-8 Bottom Components Item 1 2 Component Media Bay Media Bay release latch Function Accepts a diskette drive, CD- or DVD-ROM drive, or secondary battery pack. Releases the Media Bay device from the connector. 1-38 Maintenance and Service Guide - Compaq Evo n600c | Compaq Evo Notebook N600c, N610c, N610v and N620c Notebook PC - Page 44
. Supports the removable primary hard drive. Secures the hard drive. Covers the memory expansion compartment that contains two memory expansion slots for memory expansion boards. Releases the battery pack from the battery compartment. Holds the battery pack. Maintenance and Service Guide 1-39 - Compaq Evo n600c | Compaq Evo Notebook N600c, N610c, N610v and N620c Notebook PC - Page 45
Figure 1-6. Bottom Components-Evo Notebook N600c Table 1-9 Bottom Components Item 1 2 Component Media Bay Media Bay release latch Function Accepts a diskette drive, optical drive, or secondary battery pack. Releases the Media Bay device from the connector. 1-40 Maintenance and Service Guide - Compaq Evo n600c | Compaq Evo Notebook N600c, N610c, N610v and N620c Notebook PC - Page 46
for memory expansion boards. Secures the computer to an optional expansion base, convenience base, or port replicator. Releases the battery pack from the battery compartment. Holds the battery pack. Identifies the computer; needed when you call Compaq customer support. Maintenance and Service Guide - Compaq Evo n600c | Compaq Evo Notebook N600c, N610c, N610v and N620c Notebook PC - Page 47
Product Description The components on the top of the Evo Notebook N620c, N610c, N610v, and N600c are shown in Figure 1-7 and described in Table 1-10. Figure 1-7. Top Components Item Component 1 Num lock light is enabled. On: Scroll is on. On: Caps lock is on. 1-42 Maintenance and Service Guide - Compaq Evo n600c | Compaq Evo Notebook N600c, N610c, N610v and N620c Notebook PC - Page 48
, initiates Hibernation. Produce stereo sound. Provide quick access to the Internet. Refer to the Hardware Guide that ships with the notebook for information about these buttons. Turns on the notebook. To turn off like the left mouse button on an external mouse. Maintenance and Service Guide 1-43 - Compaq Evo n600c | Compaq Evo Notebook N600c, N610c, N610v and N620c Notebook PC - Page 49
Evo Notebook N620c, N610c, N610v, and N600c are shown in Figure 1-8 and described in Table 1-11. Figure 1-8. Keyboard Components Table 1-11 Keyboard Components Item 1 2 3 4 5 6 7 Component F1 through F12 function keys Embedded numeric keypad Cursor control keys Windows Windows Start menu. - Compaq Evo n600c | Compaq Evo Notebook N600c, N610c, N610v and N620c Notebook PC - Page 50
3, "Illustrated Parts Catalog," to identify replacement parts, and Chapter 5, "Removal and Replacement Procedures," for disassembly steps. The system board provides the following device connections: ■ Memory expansion board ■ Hard drive ■ Display ■ Keyboard/TouchPad or pointing stick ■ Audio ■ Intel - Compaq Evo n600c | Compaq Evo Notebook N600c, N610c, N610v and N620c Notebook PC - Page 51
technicians trained by Compaq should repair this equipment. All troubleshooting and repair safety hazard. Any indication of component replacement or printed wiring board modification may void and Diagnostics Utilities The computer features two Compaq system management utilities: ■ Computer Setup-A - Compaq Evo n600c | Compaq Evo Notebook N600c, N610c, N610v and N620c Notebook PC - Page 52
Troubleshooting ■ Compaq Diagnostics-A system information and diagnostic utility that is used within your Windows operating system. Use this utility whenever possible to: ❏ Display system information. ❏ Test system components. ❏ Troubleshoot a device configuration problem in Windows 2000, Windows XP - Compaq Evo n600c | Compaq Evo Notebook N600c, N610c, N610v and N620c Notebook PC - Page 53
any battery packs in the system. ■ View specification information about the processor, memory and cache size, and system ROM. Save system configuration settings to a diskette. Restore system configuration settings from a diskette. Replace configuration settings in Computer Setup with factory default - Compaq Evo n600c | Compaq Evo Notebook N600c, N610c, N610v and N620c Notebook PC - Page 54
Diskette write* ■ CD-ROM or diskette startup ✎ Settings for a DVD-ROM can be entered in the CD-ROM field. System IDs Enter identification numbers for the computer, a docking base, and all battery packs in the system. *Not applicable to SuperDisk LS-120 drives. 2-4 Maintenance and Service Guide - Compaq Evo n600c | Compaq Evo Notebook N600c, N610c, N610v and N620c Notebook PC - Page 55
, select Disable.) ■ Enable/disable USB legacy support for a USB keyboard. (When USB legacy support is enabled, the keyboard works even when a Windows operating system is not loaded.) ■ Set an optional external monitor or overhead projector connected to a video card in a docking base as the primary - Compaq Evo n600c | Compaq Evo Notebook N600c, N610c, N610v and N620c Notebook PC - Page 56
to recognize the docking bases individually, by serial number.) ■ Enable/disable the reporting of the processor serial number by the processor to the software. HDD Self Test Options Run a quick comprehensive self test on hard drives in the system that support the test features. * Video modes vary - Compaq Evo n600c | Compaq Evo Notebook N600c, N610c, N610v and N620c Notebook PC - Page 57
Troubleshooting 2.2 Using Compaq Diagnostics When you access Compaq Diagnostics, a scan of all system components is displayed on the screen before the Compaq Diagnostics window opens. You can display more or less information from anywhere within Compaq Diagnostics by selecting Level on the menu bar. - Compaq Evo n600c | Compaq Evo Notebook N600c, N610c, N610v and N620c Notebook PC - Page 58
Troubleshooting Obtaining, Saving, or Printing Diagnostic Test Information 1. Access Compaq Diagnostics by selecting Start > Settings > Control Panel > Compaq Diagnostics. 2. Select the Test tab. 3. In the scroll box, the checkbox for each test you want to run. 2-8 Maintenance and Service Guide - Compaq Evo n600c | Compaq Evo Notebook N600c, N610c, N610v and N620c Notebook PC - Page 59
Troubleshooting 5. Select a test mode: ❏ Interactive Mode-Provides maximum control over the testing process. You determine whether the test was passed or . 9. Select a tab to print the report: ❏ Log tab-Select File > Save As, then print the file from your folder. Maintenance and Service Guide 2-9 - Compaq Evo n600c | Compaq Evo Notebook N600c, N610c, N610v and N620c Notebook PC - Page 60
No Video, Part 1 No Video, Part 2 Nonfunctioning Docking Station No Operating System (OS) Loading No OS Loading From Hard Drive, Part 1 No OS Loading From Hard Drive, Part 2 No OS Loading From Hard Drive, Part 3 No OS Loading From Diskette Drive No OS Loading From CD- or DVD-ROM Drive No Audio, Part - Compaq Evo n600c | Compaq Evo Notebook N600c, N610c, N610v and N620c Notebook PC - Page 61
there video? (no boot) Y Go to Flowchart 2.6, No Video, Part 1. N Is the OS loading? Y Go to Flowchart 2.9, No OS Loading. N Is there sound? Y Go to Flowchart 2.15, No Audio. N All drives working Go to Flowchart 2.20, No Network or Modem Connection. End Maintenance and Service Guide 2-11 - Compaq Evo n600c | Compaq Evo Notebook N600c, N610c, N610v and N620c Notebook PC - Page 62
Troubleshooting Flowchart 2.2 - No Power, Part 1 No power (power LED is off). Remove from docking station (if applicable). N Power up on battery power? Y N Power up on AC power? Y Y Power up in docking station? N *Reset power. *Reset power. N Power up on battery power? Y N Power up on AC power? - Compaq Evo n600c | Compaq Evo Notebook N600c, N610c, N610v and N620c Notebook PC - Page 63
in battery socket and clean if necessary. Y Power on? N Done Check battery by recharging, moving it to another computer, or replacing it. N Power on? Y Replace power supply (if applicable). N Done Power on? Y Go to Flowchart 2.4, No Power, Part 3. Done Maintenance and Service Guide 2-13 - Compaq Evo n600c | Compaq Evo Notebook N600c, N610c, N610v and N620c Notebook PC - Page 64
. Y Power on? N N Power outlet active? Y Replace power cord. Y Power on? N Done Done Try different outlet. External Internal or external AC adapter? Replace external AC adapter. Internal Go to Flowchart 2.5, No Power, Part 4. N Power on? Y Done Done 2-14 Maintenance and Service Guide - Compaq Evo n600c | Compaq Evo Notebook N600c, N610c, N610v and N620c Notebook PC - Page 65
Y Done Replace the following items (if applicable). Check computer operation after each replacement: 1. Internal DC-DC converter* 2. Internal AC adapter 3. Processor board* 4. System board* *Replace these items as a set to prevent shorting out among components. Maintenance and Service Guide 2-15 - Compaq Evo n600c | Compaq Evo Notebook N600c, N610c, N610v and N620c Notebook PC - Page 66
Troubleshooting Flowchart 2.6 - No Video, Part 1 No video. Stand-alone or docking station? Docking station Go to Flowchart 2.7, No Video, Part 2. *To change from internal to external display, use the hotkey combination. Stand-alone Internal or external display*? External Adjust brightness. - Compaq Evo n600c | Compaq Evo Notebook N600c, N610c, N610v and N620c Notebook PC - Page 67
Troubleshooting Flowchart 2.7 - No Video, Part 2 Continued from Flowchart 2.6, No Video, Part 1. Remove notebook from docking station, if connected. Adjust display brightness. Check brightness of external monitor. N Video OK? Y Go to "A" in Flowchart 2.6, No Video, Part 1. Y Video OK? N - Compaq Evo n600c | Compaq Evo Notebook N600c, N610c, N610v and N620c Notebook PC - Page 68
on docking station. Reset monitor cable connector at docking station. Y Docking station operating? N Remove notebook, reseat all internal parts, and replace any damaged items in docking station. Done Reinstall notebook into docking station. Y Docking station operating? N Done Replace the - Compaq Evo n600c | Compaq Evo Notebook N600c, N610c, N610v and N620c Notebook PC - Page 69
hard drive, go to Flowchart 2.10, No OS Loading from Hard Drive, Part 1. No OS loading from diskette drive, go to Flowchart 2.13, No OS Loading from Diskette Drive. No OS loading from CD- or DVD-ROM drive, go to Flowchart 2.14, No OS Loading from CD- or DVD-ROM Drive. Maintenance and Service Guide - Compaq Evo n600c | Compaq Evo Notebook N600c, N610c, N610v and N620c Notebook PC - Page 70
Troubleshooting Flowchart 2.10 - No OS Loading from Hard Drive, Part 1 OS not loading from hard drive. Y Nonsystem disk message? N Go to Flowchart 2.11, No OS Loading from Hard Drive, Part 2. Reseat external hard drive. Y OS loading? Done N N Boot from CD? Y Check the setup utility for - Compaq Evo n600c | Compaq Evo Notebook N600c, N610c, N610v and N620c Notebook PC - Page 71
, then format hard drive to bootable C:\ prompt. Hard drive formatted? Y Format hard drive and bring to a bootable C:\ prompt. Y Computer booted? N Go to Flowchart 2.12, No OS Loading from Hard Drive, Part 3. Load OS using Restore CD (if applicable). Maintenance and Service Guide 2-21 - Compaq Evo n600c | Compaq Evo Notebook N600c, N610c, N610v and N620c Notebook PC - Page 72
sectors be fixed? Y Clean virus. Y OS loading from hard drive? N Y Diagnostics on diskette? N Replace hard drive. Run diagnostics and follow recommendations. N Fix bad sectors. Boot from hard drive? Replace hard drive. Y Done Replace hard drive. Done 2-22 Maintenance and Service Guide - Compaq Evo n600c | Compaq Evo Notebook N600c, N610c, N610v and N620c Notebook PC - Page 73
drive and cold boot computer. Clear CMOS. Refer to Section 1.3, "Clearing a Password," for instructions. N Bootable diskette in drive? Install bootable diskette and reboot computer. Y Check diskette for system files. Try different diskette. Y Nonsystem disk error? N 1. Replace diskette drive - Compaq Evo n600c | Compaq Evo Notebook N600c, N610c, N610v and N620c Notebook PC - Page 74
disc. Y Boots from CD or DVD? N Done Y Reseat drive. Boots from CD or DVD? N N Booting from another device? Y Y Booting order correct? N Done Go to Flowchart 2.17, Nonfunctioning Device. Clear CMOS. Refer to Section 1.3, "Clearing a Password," for instructions. Correct boot order using - Compaq Evo n600c | Compaq Evo Notebook N600c, N610c, N610v and N620c Notebook PC - Page 75
Troubleshooting Flowchart 2.15 - No Audio, Part 1 Y No audio. Turn up audio internally or externally. Audio? Done N Y Notebook in docking station (if applicable)? N Undock N Internal audio? Y Go to Flowchart 2.16, No Audio, Part 2. Go to Flowchart 2.16, No Audio, Part 2. Replace the - Compaq Evo n600c | Compaq Evo Notebook N600c, N610c, N610v and N620c Notebook PC - Page 76
Troubleshooting Flowchart 2.16 - No Audio, Part 2 Continued from Flowchart 2.15, No Audio, Part 1. N Audio driver in OS configured? Y Reload audio drivers. N Correct drivers for application? Y Load drivers and set configuration in OS. Connect to external speaker. N Audio? Y Replace audio - Compaq Evo n600c | Compaq Evo Notebook N600c, N610c, N610v and N620c Notebook PC - Page 77
. N Device boots properly? Y Possible bad hard drive. Replace drive. Possible bad NIC. Replace card. If integrated NIC, replace system board. Go to Flowchart 2.9, No OS Loading. N Device boots properly? Y Done Possible bad diskette drive. Replace drive. Done Maintenance and Service Guide 2-27 - Compaq Evo n600c | Compaq Evo Notebook N600c, N610c, N610v and N620c Notebook PC - Page 78
not operating properly. Connect notebook to good external keyboard. N External device works? Y Replace system board. Reseat internal keyboard connector (if applicable). N OK? Y Replace internal keyboard or cable. Y Done OK? N Replace system board. Done 2-28 Maintenance and Service Guide - Compaq Evo n600c | Compaq Evo Notebook N600c, N610c, N610v and N620c Notebook PC - Page 79
. Connect notebook to good external pointing device. N External device works? Y Replace system board. Reseat internal pointing device connector (if applicable). N OK? Y Replace internal pointing device or cable. Y Done OK? N Replace system board. Done Maintenance and Service Guide 2-29 - Compaq Evo n600c | Compaq Evo Notebook N600c, N610c, N610v and N620c Notebook PC - Page 80
to nondigital line. N N NIC/modem configured in OS? Y Reload drivers and reconfigure. N Y OK? Done Disconnect all power from the notebook and open. Reseat NIC/modem (if applicable). Replace NIC/modem (if applicable). Y OK? N Done Replace system board. 2-30 Maintenance and Service Guide - Compaq Evo n600c | Compaq Evo Notebook N600c, N610c, N610v and N620c Notebook PC - Page 81
for spare part numbers and option part numbers. 3.1 Serial Number Location When ordering parts or requesting information, provide the notebook serial number and model number located on the bottom of the notebook (Figure 3-1). Figure 3-1. Serial Number Location Maintenance and Service Guide 3-1 - Compaq Evo n600c | Compaq Evo Notebook N600c, N610c, N610v and N620c Notebook PC - Page 82
Illustrated Parts Catalog 3.2 Notebook System Major Components Figure 3-2. Notebook System Major Components 3-2 Maintenance and Service Guide - Compaq Evo n600c | Compaq Evo Notebook N600c, N610c, N610v and N620c Notebook PC - Page 83
Parts: Notebook System Major Components Item 1 2 3 Description Displays For use with Evo Notebook N620c models only 14.1-inch, SXGA+, CTFT For use with Evo Notebook N610c and N610v models only: 14.1-inch, SXGA+, CTFT 14.1-inch, XGA, CTFT For use with Evo Notebook N600c Spare Part Number - Compaq Evo n600c | Compaq Evo Notebook N600c, N610c, N610v and N620c Notebook PC - Page 84
Illustrated Parts Catalog Notebook System Major Components (continued) 3-4 Maintenance and Service Guide - Compaq Evo n600c | Compaq Evo Notebook N600c, N610c, N610v and N620c Notebook PC - Page 85
Illustrated Parts Catalog Table 3-1 Spare Parts: Notebook System Major Components (Continued) Item 3 Description Arabia Slovakia Spain Sweden/Finland Switzerland Taiwan Turkey United Kingdom United States Spare Part Number 241428-BB1 241428-061 241428-291 241428-AD1 241428-161 241428-091 - Compaq Evo n600c | Compaq Evo Notebook N600c, N610c, N610v and N620c Notebook PC - Page 86
Illustrated Parts Catalog Notebook System Major Components (continued) 3-6 Maintenance and Service Guide - Compaq Evo n600c | Compaq Evo Notebook N600c, N610c, N610v and N620c Notebook PC - Page 87
Part Number Miscellaneous Plastics Kit 241439-001 Memory expansion compartment cover (on Evo Notebook N620c, N610c, and N610v models) Mini PCI compartment cover (on Evo Notebook N600c models) Processor bracket Modem cable Hard drive bezel Disk cell RTC battery Mini PCI compartment cover (on Evo - Compaq Evo n600c | Compaq Evo Notebook N600c, N610c, N610v and N620c Notebook PC - Page 88
Illustrated Parts Catalog Notebook System Major Components (continued) 3-8 Maintenance and Service Guide - Compaq Evo n600c | Compaq Evo Notebook N600c, N610c, N610v and N620c Notebook PC - Page 89
For use with Evo Notebook N620c, N610c, and N610v models only For use with Evo Notebook N600c models only 291264-001 241436-001 Fans For use with Evo Notebook N620c, N610c, and N610v models only For use with Evo Notebook N600c models only 291266-001 255528-001 Maintenance and Service Guide 3-9 - Compaq Evo n600c | Compaq Evo Notebook N600c, N610c, N610v and N620c Notebook PC - Page 90
Illustrated Parts Catalog Notebook System Major Components (continued) 3-10 Maintenance and Service Guide - Compaq Evo n600c | Compaq Evo Notebook N600c, N610c, N610v and N620c Notebook PC - Page 91
Catalog Table 3-1 Spare Parts: Notebook System Major Components (Continued) Item 9 10 11 12 Description System boards For use with Evo Notebook N620c models only For use with Evo Notebook N610c and N610v models only For use with Evo Notebook N600c models only: Mobile Intel Pentium III processor - Compaq Evo n600c | Compaq Evo Notebook N600c, N610c, N610v and N620c Notebook PC - Page 92
Illustrated Parts Catalog Notebook System Major Components (continued) 3-12 Maintenance and Service Guide - Compaq Evo n600c | Compaq Evo Notebook N600c, N610c, N610v and N620c Notebook PC - Page 93
Table 3-1 Spare Parts: Notebook System Major Components (Continued) Item 13 14 15 16 Description Base enclosures For use with Evo Notebook N620c models only For use with Evo Notebook N610c and N610v models only For use with Evo Notebook N600c models only Hard drives For use with Evo Notebook N620c - Compaq Evo n600c | Compaq Evo Notebook N600c, N610c, N610v and N620c Notebook PC - Page 94
Illustrated Parts Catalog Notebook System Major Components (continued) 3-14 Maintenance and Service Guide - Compaq Evo n600c | Compaq Evo Notebook N600c, N610c, N610v and N620c Notebook PC - Page 95
use with Evo Notebook N620c, N610c, and N610v models only: 16X Max CD-RW drive 24X Max DVD/CD-RW combination drive Spare Part Number 135233-001 228746-001 and 228746-001 153992-001 173949-001 238878-001 201274-001 218683-001 100680-001 280876-001 274419-001 274420-001 Maintenance and Service Guide - Compaq Evo n600c | Compaq Evo Notebook N600c, N610c, N610v and N620c Notebook PC - Page 96
Illustrated Parts Catalog 3.3 Miscellaneous Plastics Kit Components Figure 3-3 Miscellaneous Plastics Kit Components 3-16 Maintenance and Service Guide - Compaq Evo n600c | Compaq Evo Notebook N600c, N610c, N610v and N620c Notebook PC - Page 97
N610c, and N610v models) Memory expansion compartment cover (Evo Notebook N600c models) PC Card slot space savers Processor bracket Hard drive bezel MultiPort module cover Disk cell RTC battery Notebook feet Modem cable RJ-11 connector cover Media Bay space saver Maintenance and Service Guide 3-17 - Compaq Evo n600c | Compaq Evo Notebook N600c, N610c, N610v and N620c Notebook PC - Page 98
Illustrated Parts Catalog 3.4 Mass Storage Devices Figure 3-4. Mass Storage Devices 3-18 Maintenance and Service Guide - Compaq Evo n600c | Compaq Evo Notebook N600c, N610c, N610v and N620c Notebook PC - Page 99
For use with Evo Notebook N600c models only: 30 GB 20 GB 15 GB 10 GB Diskette drive External diskette drive cable External Media Bay cradle External Media Bay USB cradle External Media Bay USB cradle cable External Media Bay cradle AC adaptor External Media Bay cradle plugs Spare Part Number 309475 - Compaq Evo n600c | Compaq Evo Notebook N600c, N610c, N610v and N620c Notebook PC - Page 100
Illustrated Parts Catalog Mass Storage Devices (continued) 3-20 Maintenance and Service Guide - Compaq Evo n600c | Compaq Evo Notebook N600c, N610c, N610v and N620c Notebook PC - Page 101
N620c, N610c, N610v, and N600c models: Diskette drive 24X Max CD-ROM drive 8X Max CD-RW drive 8X Max DVD-ROM drive DVD/CD-RW combination drive 2X Max SuperDisk LS120 drive Iomega 250-MB Zip drive MultiBay battery pack, 6 cell MultiBay battery pack, 3.2 ah For use with Evo Notebook N620c, N610c, and - Compaq Evo n600c | Compaq Evo Notebook N600c, N610c, N610v and N620c Notebook PC - Page 102
Catalog 3.5 Miscellaneous Table 3-4 Spare Parts: Miscellaneous (not illustrated) Description AC adaptors 90-Watt AC adapter power supply 65-Watt AC adapter power supply 50-Watt AC adapter power supply Bluetooth wireless communication MultiPort module Logo kit Modems Type III mini PCI combination - Compaq Evo n600c | Compaq Evo Notebook N600c, N610c, N610v and N620c Notebook PC - Page 103
Swedish 316904-081 316904-351 316904-061 316904-101 RJ-11 PTT adapter (used in the United Kingdom) 158593-031 RJ-45 network cable 239049-001 Screw Kit (includes the following screws and bushing guides; refer to Appendix C, "Screw Listing," for more information on screw specifications and - Compaq Evo n600c | Compaq Evo Notebook N600c, N610c, N610v and N620c Notebook PC - Page 104
need the following tools to complete the removal and replacement procedures: ■ Magnetic screwdriver ■ Phillips P0 screwdriver ■ 7.0-mm socket wrench (for Evo Notebook N600c models) ■ Tool kit (includes connector removal tool, loopback plugs, and case utility tool) Maintenance and Service Guide 4-1 - Compaq Evo n600c | Compaq Evo Notebook N600c, N610c, N610v and N620c Notebook PC - Page 105
a way that they cannot be caught or snagged by parts being removed or replaced. Handle flex cables with extreme care; these cables tear easily. Ä CAUTION: When servicing the computer, ensure that cables are placed in their proper locations during the reassembly process. Improper cable placement can - Compaq Evo n600c | Compaq Evo Notebook N600c, N610c, N610v and N620c Notebook PC - Page 106
have at least one inch of shock-proof foam. ■ Avoid dropping drives from any height onto any surface. ■ After removing a hard drive, CD-ROM drive, or a diskette drive, place it in a static-proof bag. ■ Avoid exposing a hard drive to products that have magnetic fields, such as monitors or speakers - Compaq Evo n600c | Compaq Evo Notebook N600c, N610c, N610v and N620c Notebook PC - Page 107
Replacement Preliminaries parts in their containers until the parts arrive at static-free workstations. ■ Place items on a grounded surface before removing items from their containers. ■ Always be properly grounded when touching a sensitive component or assembly. 4-4 Maintenance and Service Guide - Compaq Evo n600c | Compaq Evo Notebook N600c, N610c, N610v and N620c Notebook PC - Page 108
Replacement Preliminaries ■ Store reusable electrostatic-sensitive parts charging. When grounding is not possible, use an ionizer to dissipate electric charges equipment. ■ Use conductive field service tools, such as cutters, Handle electrostatic-sensitive components, parts, and assemblies by the case - Compaq Evo n600c | Compaq Evo Notebook N600c, N610c, N610v and N620c Notebook PC - Page 109
Removal and Replacement Preliminaries 4.7 Grounding (heel, toe, or boot straps) can be used at standing workstations and are compatible with most types of shoes or boots. On conductive floors or tables or floor mats with hard ties to the ground ■ Field service kits ■ Static awareness labels - Compaq Evo n600c | Compaq Evo Notebook N600c, N610c, N610v and N620c Notebook PC - Page 110
Removal and Replacement Preliminaries Table 4-1 shows how humidity affects the electrostatic voltage levels generated by different activities. Table 4-1 Typical Metallized laminate Use Bags Floor mats Floor mats Voltage Protection Level 1,500 V 7,500 V 5,000 V Maintenance and Service Guide 4-7 - Compaq Evo n600c | Compaq Evo Notebook N600c, N610c, N610v and N620c Notebook PC - Page 111
different sizes, that must be removed and replaced when servicing the notebook. Make special note of each screw size and location during removal and replacement. Refer to Appendix C, "Screw Listing," for detailed information on screw sizes, locations, and usage. Maintenance and Service Guide 5-1 - Compaq Evo n600c | Compaq Evo Notebook N600c, N610c, N610v and N620c Notebook PC - Page 112
Removal and Replacement Procedures 5.1 Serial Number Report the notebook serial number to Compaq when requesting information or ordering spare parts. The serial number is located on the bottom of the notebook (Figure 5-1). Figure 5-1. Serial Number Location 5.2 Disassembly Sequence Chart Use the - Compaq Evo n600c | Compaq Evo Notebook N600c, N610c, N610v and N620c Notebook PC - Page 113
Preparing the Notebook for Disassembly (Continued) Media Bay Device 0 Hard Drive 1 to remove hard drive 2 to remove hard drive bezel Computer Feet 0 Mini PCI Communications Board 2 Disk Cell Real Time Clock (RTC) Battery 0 Keyboard 1 Memory Expansion 0 TouchPad 0 Switch Cover - Compaq Evo n600c | Compaq Evo Notebook N600c, N610c, N610v and N620c Notebook PC - Page 114
Removal and Replacement Procedures 5.3 Preparing the Notebook for Disassembly Perform the following steps before disassembling the notebook: 1. Turn off the notebook. 2. Disconnect the AC adapter and all external devices. Battery Pack, 6-cell, Li ion Spare Part Number Information Battery packs, - Compaq Evo n600c | Compaq Evo Notebook N600c, N610c, N610v and N620c Notebook PC - Page 115
the battery release latch 1 toward the back of the notebook (Figure 5-2). c. Swing the right side of the battery pack up and to the left 2. d. Remove the battery pack 3. Figure 5-2. Removing the Battery Pack Reverse the preceding procedure to install the battery pack. Maintenance and Service Guide - Compaq Evo n600c | Compaq Evo Notebook N600c, N610c, N610v and N620c Notebook PC - Page 116
Bay Devices Spare Part Number Information For use with all Evo Notebook N620c, N610c, N610v, and N600c models: Diskette drive 24X Max CD-ROM drive 8X Max CD-RW drive 8X Max DVD-ROM drive DVD/CD-RW combination drive 2X Max SuperDisk LS120 drive Iomega 250-MB Zip drive 6-cell battery pack For use - Compaq Evo n600c | Compaq Evo Notebook N600c, N610c, N610v and N620c Notebook PC - Page 117
Removal and Replacement Procedures 4. Remove a Media Bay device by following these steps: a. Turn the notebook bottom side up with the left side facing Bay 2. Figure 5-3. Removing a Media Bay Device Reverse the preceding procedure to install the Media Bay device. Maintenance and Service Guide 5-7 - Compaq Evo n600c | Compaq Evo Notebook N600c, N610c, N610v and N620c Notebook PC - Page 118
Removal and Replacement Procedures Hard Drive Spare Part Number Information For use with Evo Notebook N620c models only: 60 GB, 5400 RPM 60 GB, 4200 RPM 40 GB, 5400 RPM 40 GB, 4200 RPM For use with Evo Notebook N610c and N610v models only: 40 GB 30 GB 20 GB For use with Evo Notebook N600c models - Compaq Evo n600c | Compaq Evo Notebook N600c, N610c, N610v and N620c Notebook PC - Page 119
Separate the hard drive bezel 2. d. Use the bezel to slide the hard drive forward 3 to unseat the hard drive connector from the system board. e. Remove the hard drive. Figure 5-4. Removing the Hard Drive Reverse the preceding procedure to install the hard drive. Maintenance and Service Guide 5-9 - Compaq Evo n600c | Compaq Evo Notebook N600c, N610c, N610v and N620c Notebook PC - Page 120
7. Remove the hard drive bezel from the hard drive 2. Figure 5-5. Removing the Hard Drive Bezel ✎ The hard drive bezel is included in the Miscellaneous Plastics Kit, spare part number 241439-001. Reverse the preceding procedure to install the hard drive bezel. 5-10 Maintenance and Service Guide - Compaq Evo n600c | Compaq Evo Notebook N600c, N610c, N610v and N620c Notebook PC - Page 121
5.4 Notebook Feet The notebook feet are adhesive-backed rubber pads. The notebook feet are included in the Miscellaneous Plastics Kit (spare part number 241439-001). Refer to Figure 5-6 for notebook feet locations. Figure 5-6. Replacing the Notebook Feet Maintenance and Service Guide 5-11 - Compaq Evo n600c | Compaq Evo Notebook N600c, N610c, N610v and N620c Notebook PC - Page 122
Removal and Replacement Procedures 5.5 Mini PCI Communications Board ✎ Compaq Evo Notebook N600c models contain a memory expansion slot in this location. Refer to Section 5.8, steps 5 and 6, for instructions on removing a memory expansion board. The mini PCI compartment cover is included in the - Compaq Evo n600c | Compaq Evo Notebook N600c, N610c, N610v and N620c Notebook PC - Page 123
Removal and Replacement Procedures 3. Remove the two PM2.5 × 5.0 screws 1 that secure the mini PCI The mini PCI compartment cover is included in the Miscellaneous Plastics Kit (spare part number 241439-001). Figure 5-7. Removing the Mini PCI Compartment Cover Maintenance and Service Guide 5-13 - Compaq Evo n600c | Compaq Evo Notebook N600c, N610c, N610v and N620c Notebook PC - Page 124
Removal and Replacement Procedures 6. Disconnect the modem cable from the mini PCI communications board 1 (Figure 5-8). 7. Spread the retaining tabs 2 to release the preceding procedure to install the mini PCI communications board and mini PCI compartment cover. 5-14 Maintenance and Service Guide - Compaq Evo n600c | Compaq Evo Notebook N600c, N610c, N610v and N620c Notebook PC - Page 125
Removal and Replacement Procedures 5.6 Disk Cell RTC Battery ✎ The disk cell RTC battery on the Compaq Evo Notebook N600c model is located under the memory expansion slot compartment cover. Refer to Section 5.8 for instructions on removing the memory expansion slot cover. The procedures used to - Compaq Evo n600c | Compaq Evo Notebook N600c, N610c, N610v and N620c Notebook PC - Page 126
system ROM 2 is also accessible when the mini PCI compartment cover is removed. Figure 5-9. Removing the Disk Cell RTC Battery ✎ The notebook uses a CR1220 lithium disk cell battery. When replacing the RTC battery, insert the battery with the "+" sign facing up. 5-16 Maintenance and Service Guide - Compaq Evo n600c | Compaq Evo Notebook N600c, N610c, N610v and N620c Notebook PC - Page 127
Removal and Replacement Procedures 5.7 Keyboard Keyboard Spare Part Number Information Keyboard with Pointstick BosniaHerzegovina/ Croatia/ Slovenia/ Yugoslavia Brazil Czech Republic Denmark Europe -101 241427-111 241427-AB1 241427-141 241427-031 241427-001 Maintenance and Service Guide 5-17 - Compaq Evo n600c | Compaq Evo Notebook N600c, N610c, N610v and N620c Notebook PC - Page 128
Removal and Replacement Procedures Keyboard Spare Part Number Information (Continued) Keyboard without Pointstick (for use with TouchPad models) BosniaHerzegovina/ Croatia/ Slovenia/ Yugoslavia 241428-101 241428-111 241428-AB1 241428-141 241428-031 241428-001 5-18 Maintenance and Service Guide - Compaq Evo n600c | Compaq Evo Notebook N600c, N610c, N610v and N620c Notebook PC - Page 129
Removal and Replacement Procedures 1. Prepare the notebook for disassembly (Section 5.3). 2. Turn the notebook bottom side up with the front facing you. 3. Remove the TM2.5 × 7.0 4. Turn the notebook top side up with the front facing you. 5. Open the notebook. Maintenance and Service Guide 5-19 - Compaq Evo n600c | Compaq Evo Notebook N600c, N610c, N610v and N620c Notebook PC - Page 130
Removal and Replacement Procedures 6. Slide the four tabs on the top of the keyboard forward (Figure 5-11). Figure 5-11. Releasing the Keyboard 5-20 Maintenance and Service Guide - Compaq Evo n600c | Compaq Evo Notebook N600c, N610c, N610v and N620c Notebook PC - Page 131
Removal and Replacement Procedures 7. Lift the top edge of the keyboard and swing it up and forward until it rests on the 5-12. Disconnecting the Pointing Device and Keyboard Cables 11. Remove the keyboard. Reverse the preceding procedure to replace the keyboard. Maintenance and Service Guide 5-21 - Compaq Evo n600c | Compaq Evo Notebook N600c, N610c, N610v and N620c Notebook PC - Page 132
Removal and Replacement Procedures 5.8 Memory Expansion ✎ Compaq Evo Notebook N600c models contain the mini PCI communications board slot in this location. Refer to Section 5.5, steps 6 through 8, for instructions on removing a mini PCI communications board. The memory expansion compartment cover is - Compaq Evo n600c | Compaq Evo Notebook N600c, N610c, N610v and N620c Notebook PC - Page 133
2. Remove the keyboard (Section 5.7). 3. Lift the left side of the memory expansion compartment cover 1 and swing the cover forward 2 (Figure 5-13). 4. Remove the memory expansion compartment cover. Figure 5-13. Removing the Memory Expansion Compartment Cover Maintenance and Service Guide 5-23 - Compaq Evo n600c | Compaq Evo Notebook N600c, N610c, N610v and N620c Notebook PC - Page 134
socket. The board rises up at a 45-degree angle (Figure 5-14). 6. Pull the board away from the socket at a 45-degree angle 2. Figure 5-14. Removing a Memory Expansion Board Reverse the preceding procedure to replace a memory expansion board. 5-24 Maintenance and Service Guide - Compaq Evo n600c | Compaq Evo Notebook N600c, N610c, N610v and N620c Notebook PC - Page 135
stick buttons (for use with Dual Stick models) 319772-001 253658-001 252434-001 135227-001 159530-001 1. Prepare the notebook for disassembly (Section 5.3). 2. Remove the keyboard (Section 5.7). 3. Remove the memory expansion compartment cover (Section 5.8). Maintenance and Service Guide 5-25 - Compaq Evo n600c | Compaq Evo Notebook N600c, N610c, N610v and N620c Notebook PC - Page 136
Removal and Replacement Procedures 4. Lift up on the left side of the TouchPad 1 until it disengages from the top cover ( 4 from the system board. Figure 5-15. Removing the TouchPad 7. Remove the TouchPad. Reverse the preceding procedure to replace the TouchPad. 5-26 Maintenance and Service Guide - Compaq Evo n600c | Compaq Evo Notebook N600c, N610c, N610v and N620c Notebook PC - Page 137
Removal and Replacement Procedures 5.10 Switch Cover Switch Cover Spare Part Number Information Switch cover 241438-001 1. Prepare the notebook for disassembly (Section 5.3). 2. Remove the keyboard ( 5-16). Figure 5-16. Removing the Switch Cover Screws Maintenance and Service Guide 5-27 - Compaq Evo n600c | Compaq Evo Notebook N600c, N610c, N610v and N620c Notebook PC - Page 138
Removal and Replacement Procedures 5. Position the notebook so the front faces you. 6. Open the notebook as far as it will board. Figure 5-17. Removing the Switch Cover 9. Remove the switch cover. Reverse the preceding procedure to replace the switch cover. 5-28 Maintenance and Service Guide - Compaq Evo n600c | Compaq Evo Notebook N600c, N610c, N610v and N620c Notebook PC - Page 139
Removal and Replacement Procedures 5.11 Display Display Spare Part Number Information For use with Evo Notebook N620c models only: 14.1-inch, SXGA+, CTFT For use with Evo Notebook N610c and N610v models only: 14.1-inch, SXGA+, CTFT 14.1-inch, XGA, CTFT For use with Evo Notebook N600c models only: - Compaq Evo n600c | Compaq Evo Notebook N600c, N610c, N610v and N620c Notebook PC - Page 140
ground cable to the top cover 1 (Figure 5-18). 6. Disconnect the display video 2 and inverter cables 3 from the system board. Figure 5-18. Disconnecting the Display Cables 7. Partially close the notebook. 8. Position the notebook so the rear panel faces you. 5-30 Maintenance and Service Guide - Compaq Evo n600c | Compaq Evo Notebook N600c, N610c, N610v and N620c Notebook PC - Page 141
(Figure 5-19). 10. Lift the display straight up and remove it from the base enclosure 2. Figure 5-19. Removing the Display Reverse the preceding procedure to replace the display. Maintenance and Service Guide 5-31 - Compaq Evo n600c | Compaq Evo Notebook N600c, N610c, N610v and N620c Notebook PC - Page 142
Removal and Replacement Procedures 5.12 Top Cover Top Cover Spare Part Number Information For use with Evo Notebook N620c, N610c, and N610v models only For use with Evo Notebook N600c models only 291264-001 241436-001 1. Prepare the notebook for disassembly (Section 5.3) and remove the - Compaq Evo n600c | Compaq Evo Notebook N600c, N610c, N610v and N620c Notebook PC - Page 143
hard drive bay. ❏ Two TM2.5 × 5.0 screws from the Media Bay 3 ❏ Evo Notebook N620c and N600c models-Two TM2.5 × 5.0 screws from the rear panel 4, or ❏ Evo Notebook N610c and N610v models-Two TM2.5 × 7.0 screws from the rear panel 4 Figure 5-20. Removing the Top Cover Screws Maintenance and Service - Compaq Evo n600c | Compaq Evo Notebook N600c, N610c, N610v and N620c Notebook PC - Page 144
Removal and Replacement Procedures 4. Turn the notebook top side up with the front facing you. 5. For Evo Notebook N620c, N610c, N610v models only-Remove the two TM2.0 × 4.0 5-21. Removing the Top Cover Reverse the preceding procedure to replace the top cover. 5-34 Maintenance and Service Guide - Compaq Evo n600c | Compaq Evo Notebook N600c, N610c, N610v and N620c Notebook PC - Page 145
Removal and Replacement Procedures 5.13 System Board System Board Spare Part Number Information For use with Evo Notebook N620c models only For use with Evo Notebook N610c and N610v models only For use with Evo Notebook N600c models only: Mobile Intel Pentium III processor 1.066 GHz-M Mobile Intel - Compaq Evo n600c | Compaq Evo Notebook N600c, N610c, N610v and N620c Notebook PC - Page 146
of the docking connector that secure the system board to the base enclosure. 5. Remove the three TM2.5 × 5.0 screws 3 that secure the system board to the base enclosure. Figure 5-22. Removing the System Board Screws and Bushing Guides on an Evo Notebook N600c 5-36 Maintenance and Service Guide - Compaq Evo n600c | Compaq Evo Notebook N600c, N610c, N610v and N620c Notebook PC - Page 147
Removal and Replacement Procedures ✎ Steps 6 and 7 apply only to Evo Notebook N620c, N610c, and N610v models. 6. Remove the two TM2.5 × top cover to the base enclosure. Figure 5-23. Removing the System Board Screws on Evo Notebook N620c, N610c, and N610v Models Maintenance and Service Guide 5-37 - Compaq Evo n600c | Compaq Evo Notebook N600c, N610c, N610v and N620c Notebook PC - Page 148
to the system board ■ Two screws 2 that secure the heat sink to the system board ■ Two screws 3 that secure the hard drive connector the system board ■ Four screws 4 that secure the PC Card assembly to the system board Figure 5-24. Do Not Remove These Screws 5-38 Maintenance and Service Guide - Compaq Evo n600c | Compaq Evo Notebook N600c, N610c, N610v and N620c Notebook PC - Page 149
Replacement Procedures 8. Use the Media Bay connector 1 to lift the right side of the system board 2 until it rests at a 45-degree angle (Figure 5-25). 9. Slide the system board out of the base enclosure at a 45-degree angle 3. Figure 5-25. Removing the System Board Maintenance and Service Guide - Compaq Evo n600c | Compaq Evo Notebook N600c, N610c, N610v and N620c Notebook PC - Page 150
Removal and Replacement Procedures ✎ Figure 5-26 applies only to Evo Notebook N600c models. When handling the system board, be careful not to put stress on the I/O in Figure 5-26. Figure 5-26. Proper Handling of the I/O Interface Board on an Evo Notebook N600c 5-40 Maintenance and Service Guide - Compaq Evo n600c | Compaq Evo Notebook N600c, N610c, N610v and N620c Notebook PC - Page 151
above the two connectors 3 and 4 that connect the I/O interface board to the system board. Figure 5-27. Proper Handling of the I/O Interface Board on Evo Notebook N620c, N610c, and N610v Models Reverse the preceding procedure to replace the system board. Maintenance and Service Guide 5-41 - Compaq Evo n600c | Compaq Evo Notebook N600c, N610c, N610v and N620c Notebook PC - Page 152
and N610v models only For use with Evo Notebook N600c models only 291266-001 255528-001 1. Prepare the notebook for disassembly (Section 5.3) and remove the following components: a. RTC battery (Section 5.6) b. Keyboard (Section 5.7) c. Memory expansion compartment cover (Section 5.8) d. TouchPad - Compaq Evo n600c | Compaq Evo Notebook N600c, N610c, N610v and N620c Notebook PC - Page 153
Removal and Replacement Procedures 3. Disconnect the fan cable from the system board (Figure 5-28). Figure 5-28. Disconnecting the Fan Cable 4. Turn the system board top side up with the rear panel facing you. Maintenance and Service Guide 5-43 - Compaq Evo n600c | Compaq Evo Notebook N600c, N610c, N610v and N620c Notebook PC - Page 154
Removal and Replacement Procedures ✎ Steps 5 through 7 apply only to Evo Notebook N600c models. 5. Remove the PM2.0 × 4.0 screw 1 and PM2.5 × 5.0 screw 2 that secure the fan to the 4 and out of the heat sink. Figure 5-29. Removing the Fan on an Evo Notebook N600c 5-44 Maintenance and Service Guide - Compaq Evo n600c | Compaq Evo Notebook N600c, N610c, N610v and N620c Notebook PC - Page 155
.0 × 4.0 screws 1 that secure the fan to the heat sink (Figure 5-30). 9. Lift the fan out of the heat sink 2. Figure 5-30. Removing the Fan on Evo Notebook N620c, N610c, and N610v Models 10. Remove the fan. Reverse the preceding procedure to replace the fan. Maintenance and Service Guide 5-45 - Compaq Evo n600c | Compaq Evo Notebook N600c, N610c, N610v and N620c Notebook PC - Page 156
only to Evo Notebook N620c, N610c, and N610v models. Heat Sink Spare Part Number Information Heat sink 303103-001 1. Prepare the notebook for disassembly (Section 5.3) and remove the following components: a. RTC battery (Section 5.6) b. Keyboard (Section 5.7) c. Memory expansion compartment - Compaq Evo n600c | Compaq Evo Notebook N600c, N610c, N610v and N620c Notebook PC - Page 157
Removal and Replacement Procedures 2. Turn the system board bottom side up with the rear panel facing you. 3. Disconnect the fan cable from the system board (Figure 5-31). Figure 5-31. Disconnecting the Fan Cable Maintenance and Service Guide 5-47 - Compaq Evo n600c | Compaq Evo Notebook N600c, N610c, N610v and N620c Notebook PC - Page 158
Removal and Replacement Procedures 4. Turn the system board top side up with the rear panel facing you. 5. Remove the six PM2.0 × 4.0 screws 1 the system board (Figure 5-32). 6. Remove the processor mounting bracket 2. Figure 5-32. Removing the Heat Sink Screws 5-48 Maintenance and Service Guide - Compaq Evo n600c | Compaq Evo Notebook N600c, N610c, N610v and N620c Notebook PC - Page 159
Removal and Replacement Procedures 7. Lift the system board straight up 1. The heat sink 2 will remain resting on the work surface (Figure 5-33). Figure 5-33. Removing the Heat Sink Reverse the preceding procedure to replace the heat sink. Maintenance and Service Guide 5-49 - Compaq Evo n600c | Compaq Evo Notebook N600c, N610c, N610v and N620c Notebook PC - Page 160
for disassembly (Section 5.3) and remove the following components: a. RTC battery (Section 5.6) b. Keyboard (Section 5.7) c. Memory expansion compartment cover (Section 5.8) d. TouchPad (Section 5.9) e. Switch cover (Section 5.10) f. Display (Section 5.11) 5-50 Maintenance and Service Guide - Compaq Evo n600c | Compaq Evo Notebook N600c, N610c, N610v and N620c Notebook PC - Page 161
Removal and Replacement Procedures g. Top cover (Section 5.12) h. System board (Section 5.13) i. Heat sink (Section 5.15) 2. Turn 3 is in the lower right corner. Figure 5-34. Removing the Processor Reverse the preceding procedure to replace the processor. Maintenance and Service Guide 5-51 - Compaq Evo n600c | Compaq Evo Notebook N600c, N610c, N610v and N620c Notebook PC - Page 162
models only For use with Evo Notebook N600c models only 319635-001 291263-001 241435-001 1. Prepare the notebook for disassembly (Section 5.3) and remove the following components: a. RTC battery (Section 5.6) b. Keyboard (Section 5.7) c. Memory expansion compartment cover (Section 5.8) d. TouchPad - Compaq Evo n600c | Compaq Evo Notebook N600c, N610c, N610v and N620c Notebook PC - Page 163
from the system board (Figure 5-35). Figure 5-35. Removing the DC-DC Converter Board 4. Remove the DC-DC converter board. Reverse the preceding procedure to replace the DC-DC converter board. Maintenance and Service Guide 5-53 - Compaq Evo n600c | Compaq Evo Notebook N600c, N610c, N610v and N620c Notebook PC - Page 164
also included in the Miscellaneous Plastics Kit (spare part number 241439-001). 1. Prepare the notebook for disassembly (Section 5.3) and remove the following components: a. RTC battery (Section 5.6) b. Keyboard (Section 5.7) c. Memory expansion compartment cover (Section 5.8) d. TouchPad (Section - Compaq Evo n600c | Compaq Evo Notebook N600c, N610c, N610v and N620c Notebook PC - Page 165
Removal and Replacement Procedures 3. Lift the modem connector out of the base enclosure 1 and disengage the modem cable 2 from the alignment clips and tabs in the base enclosure (Figure 5-36). Figure 5-36. Removing the Modem Cable 4. Remove the modem cable. Maintenance and Service Guide 5-55 - Compaq Evo n600c | Compaq Evo Notebook N600c, N610c, N610v and N620c Notebook PC - Page 166
Removal and Replacement Procedures ✎ When installing the modem cable, route the cable along the path indicated in Figure 5-37. Figure 5-37. Routing the Modem Cable in the Base Enclosure 5-56 Maintenance and Service Guide - Compaq Evo n600c | Compaq Evo Notebook N600c, N610c, N610v and N620c Notebook PC - Page 167
ion) Average operating power Peak operating power Power in Suspend Power in Hibernation 14.4 V 15.8 W 38 W < 800 mW < 100 mW AC adapter power requirements Rated input voltage Rated input current Rated frequency 90 to 264 VAC (auto switching) < 60 W 47 to 63 Hz Maintenance and Service Guide 6-1 - Compaq Evo n600c | Compaq Evo Notebook N600c, N610c, N610v and N620c Notebook PC - Page 168
-oct/min sweep rate ✎ Applicable product safety standards specify thermal limits for plastic surfaces. The notebook operates well within this range of temperatures. 6-2 Maintenance and Service Guide - Compaq Evo n600c | Compaq Evo Notebook N600c, N610c, N610v and N620c Notebook PC - Page 169
typical 0.264 × 0.264 mm 1024 × 768 RGB vertical stripe Edge lit 80 × 25 60 Hz 4.2 W 8.46 in 11.22 in 14.10 in Maintenance and Service Guide 6-3 - Compaq Evo n600c | Compaq Evo Notebook N600c, N610c, N610v and N620c Notebook PC - Page 170
per track 16,383 16 63 16,383 16 63 16,383 16 63 16,683 16 63 11 GB = 1,000,000,000 bytes. 3Actual drive specifications may differ slightly. Certain restrictions and exclusions apply. Consult the Compaq Customer Support Center for details. 6-4 Maintenance and Service Guide - Compaq Evo n600c | Compaq Evo Notebook N600c, N610c, N610v and N620c Notebook PC - Page 171
Specifications Table 6-3 Hard Drives (Continued) 40.0 GB 30.0 GB 20.0 GB 203 2System capability may differ. 3Actual drive specifications may differ slightly. Certain restrictions and exclusions apply. Consult the Compaq Customer Support Center for details. Maintenance and Service Guide 6-5 - Compaq Evo n600c | Compaq Evo Notebook N600c, N610c, N610v and N620c Notebook PC - Page 172
Specifications Table 6-4 Diskette Drive Diskette size Light Height Bytes per sector Sectors per track High density Low density Tracks per side High density Low density Read 512 18 (1.44 MB) 9 80 80 2 3 to 6 ms 94 to 174 ms 15 ms 100 ms 3.5 in 0.5 in 15 (1.2 MB) 6-6 Maintenance and Service Guide - Compaq Evo n600c | Compaq Evo Notebook N600c, N610c, N610v and N620c Notebook PC - Page 173
2) CD-R (read only) CD Plus Photo CD (single/multisession) CD-Extra Video CD CD-WO (fixed packets only) CD-Bridge 1.5 cm 0.59 in 12 cm, 8 cm 1.2 mm 1.6 µm < 150 ms < 300 ms 128 KB 150 KB/s at 1X 1500 to 3600 KB/s (10X to 24X) 16.66 KB/s < 8 seconds < 4 seconds Maintenance and Service Guide - Compaq Evo n600c | Compaq Evo Notebook N600c, N610c, N610v and N620c Notebook PC - Page 174
only) CD Plus Photo CD (single/multisession) CD-Bridge 1.5 cm 0.59 in 12 cm, 8 cm 1.2 mm 0.74 µm < 150 ms < 225 ms Line-out, 0.7 Vrms 512 KB/sec 3600 KB/s (150 KB/s at 1X CD rate) 10,800 KB/s (1352 KB/s at 1X DVD rate) 16.6 MB/s < 12 seconds < 3 seconds 6-8 Maintenance and Service Guide - Compaq Evo n600c | Compaq Evo Notebook N600c, N610c, N610v and N620c Notebook PC - Page 175
Specifications Table 6-7 CD-RW Drive Center hole diameter Disk diameter Disk thickness Track pitch Access time Random Full stroke Audio output level Cache buffer Data transfer rate Sustained, 16X Sustained, 4X CD-RW Normal PIO Mode 4 (single burst) Startup time Stop time 0.39 cm 12 cm, 8 cm 0.12 - Compaq Evo n600c | Compaq Evo Notebook N600c, N610c, N610v and N620c Notebook PC - Page 176
Specifications Table 6-8 AC Adapter Dimensions Height Depth A RMS 47 to 63 Hz nominal 4/50 kV Table 6-9 8-cell, Li ion Battery Pack Dimensions Length Width Depth Weight Energy Voltage Amp-hour capacity Watt-hour capacity Temperature C 32 to 108° F 32 to 140° F 6-10 Maintenance and Service Guide - Compaq Evo n600c | Compaq Evo Notebook N600c, N610c, N610v and N620c Notebook PC - Page 177
, DMA3, none) DMA2 Diskette drive DMA3 ECP parallel port LPT1 (default; alternate = DMA0, none) DMA4 DMA controller cascading (not available) DMA5 Available for PC Card DMA6 Not assigned DMA7 Not assigned ✎ PC Card controller can use DMA 1, 2, or 5. Maintenance and Service Guide 6-11 - Compaq Evo n600c | Compaq Evo Notebook N600c, N610c, N610v and N620c Notebook PC - Page 178
drive) IRQ15 System use ✎ PC Cards may assert IRQ3, IRQ4, IRQ5, IRQ7, IRQ9, IRQ10, IRQ11, or IRQ15. Either the infrared or the serial port may assert IRQ3 or IRQ4. *Default configuration; audio possible configurations are IRQ5, IRQ7, IRQ9, IRQ10, or none. 6-12 Maintenance and Service Guide - Compaq Evo n600c | Compaq Evo Notebook N600c, N610c, N610v and N620c Notebook PC - Page 179
Unused Keyboard controller Port B Unused Keyboard controller Unused NMI enable/real time clock Unused DMA page registers Unused Port A Unused Interrupt controller no. 2 Maintenance and Service Guide 6-13 - Compaq Evo n600c | Compaq Evo Notebook N600c, N610c, N610v and N620c Notebook PC - Page 180
controller no. 2 Unused Coprocessor busy clear/reset Unused Unused Secondary fixed disk controller Unused Primary fixed disk controller Unused Joystick (decoded in ESS1688) Unused Entertainment audio Unused Unused Unused Unused Unused Unused Reserved serial port 6-14 Maintenance and Service Guide - Compaq Evo n600c | Compaq Evo Notebook N600c, N610c, N610v and N620c Notebook PC - Page 181
FM synthesizer-OPL3 Unused VGA Reserved (parallel port/no EPP support) VGA PC Card controller in CPU Unused Internal modem "A" diskette controller Serial port (COM1/default) PCI configuration index register (PCIDIVO-1) PCI configuration data register (PCIDIVO-1) Maintenance and Service Guide 6-15 - Compaq Evo n600c | Compaq Evo Notebook N600c, N610c, N610v and N620c Notebook PC - Page 182
15 MB 58 MB 58 MB 2 MB 4 GB 64 KB Memory Address 00000000 - 0009FFFF 000A0000 - 000BFFFF 000C0000 - 000CBFFF 000C8000 - memory Video memory Video BIOS Unused System BIOS Extended memory Super extended memory Unused Video memory (direct access) Unused System BIOS 6-16 Maintenance and Service Guide - Compaq Evo n600c | Compaq Evo Notebook N600c, N610c, N610v and N620c Notebook PC - Page 183
A Connector Pin Assignments Table A-1 Stereo Speaker/Headphone Pin Signal 1 Audio out 1 2 Pin 2 Signal Ground Table A-2 Microphone Pin Signal 1 Audio in 1 2 Pin 2 Signal Ground Maintenance and Service Guide A-1 - Compaq Evo n600c | Compaq Evo Notebook N600c, N610c, N610v and N620c Notebook PC - Page 184
Pin Signal 4 +5 VDC 5 Keyboard/mouse clock1 6 Keyboard/mouse clock2 Table A-4 RJ-11 Modem Pin Signal 1 Unused 2 Tip 3 Ring Pin Signal 4 Unused 5 Unused 6 Unused A-2 Maintenance and Service Guide - Compaq Evo n600c | Compaq Evo Notebook N600c, N610c, N610v and N620c Notebook PC - Page 185
+ 2 Transmit - 3 Receive + 4 Unused 13 5 7 2468 Pin Signal 5 Unused 6 Receive - 7 Unused 8 Unused Table A-6 Universal Serial Bus Pin Signal 1 +5 VDC 2 Data - Pin Signal 3 Data + 4 Ground Maintenance and Service Guide A-3 - Compaq Evo n600c | Compaq Evo Notebook N600c, N610c, N610v and N620c Notebook PC - Page 186
Connector Pin Assignments Table A-7 Serial 6 1 Pin Signal 1 Carrier detect 2 Receive data 3 Transmit data 4 Data terminal ready 5 Signal ground 9 5 Pin Signal 6 Data set ready 7 Ready to send 8 Clear to send 9 Ring indicator A-4 Maintenance and Service Guide - Compaq Evo n600c | Compaq Evo Notebook N600c, N610c, N610v and N620c Notebook PC - Page 187
15 10 5 Pin Signal 9 +5 VDC 10 Ground 11 Monitor detect 12 DDC 2B data 13 Horizontal sync 14 Vertical sync 15 DDC2B clock Maintenance and Service Guide A-5 - Compaq Evo n600c | Compaq Evo Notebook N600c, N610c, N610v and N620c Notebook PC - Page 188
13 14 15 16 17 18-25 Signal Acknowledge* Busy Paper out Select Auto line feed* Error* Initialize printer* Select in* Signal ground A-6 Maintenance and Service Guide - Compaq Evo n600c | Compaq Evo Notebook N600c, N610c, N610v and N620c Notebook PC - Page 189
15 INDEX Connector Pin Assignments Table A-10 Docking 1 31 61 91 Pin Signal 16 RDATA 17 TRK0 18 WDATA 19 WGATE 20 STEP 21 DIR 22 POWER ON 23 SYS RESET 24 GND 25 DSKCHG 26 +5 V (VDD) 27 AUGND 28 XA2/L IN 29 XA3/R IN 30 MID0/MIC IN Maintenance and Service Guide A-7 - Compaq Evo n600c | Compaq Evo Notebook N600c, N610c, N610v and N620c Notebook PC - Page 190
Connector Pin Assignments Table A-10 Docking (Continued) 30 60 90 120 Pin Signal 31 AUGND 32 XA0/L OUT 33 XSD/MIC SN 34 XA1/R OUT 35 GND 36 GND 53 BUSY LD3 54 GND 55 STRB LD4 56 ALF LD5 57 INIT LD6 58 SLCTIN LD7 59 GND 60 PDATA0 LD8 A-8 Maintenance and Service Guide - Compaq Evo n600c | Compaq Evo Notebook N600c, N610c, N610v and N620c Notebook PC - Page 191
Connector Pin Assignments Table A-10 Docking (Continued) 30 60 90 120 Pin Signal 61 PDATA1 LD9 62 PDATA2 LD10 63 PDATA3 LD11 64 GND 65 PDATA4 LD12 GND 83 HDSEL 84 GND 85 WPROT 86 EBOXS2/GND 87 ERDY 88 EBOXL/GND 89 FLUSHREQ 90 MEMACK Maintenance and Service Guide A-9 - Compaq Evo n600c | Compaq Evo Notebook N600c, N610c, N610v and N620c Notebook PC - Page 192
Connector Pin Assignments Table A-10 Docking (Continued) 30 60 90 120 Pin Signal 91 PS2 VCC 92 SERIRQ 93 PS2 CLK 94 EXPREQ 95 AD[29] 96 AD[31] 97 AD[ 112 AD[06] 113 AD[04] 114 AD[02] 115 AD[00] 116 GND 117 FRAME 118 TRDY 119 STOP 120 PAR A-10 Maintenance and Service Guide - Compaq Evo n600c | Compaq Evo Notebook N600c, N610c, N610v and N620c Notebook PC - Page 193
100 to 120 or 220 to 240 volts AC. The power cord set received with the notebook cord set requirements, contact a Compaq authorized reseller or service provider. General Requirements The amperes and a nominal voltage rating of 125 or 250 volts AC, as required by each country's power system. ■ The - Compaq Evo n600c | Compaq Evo Notebook N600c, N610c, N610v and N620c Notebook PC - Page 194
Netherlands Norway Sweden Switzerland Accredited Agency EANSW OVE CEBC CSA DEMKO FIMKO UTE VDE IMQ METI KEMA NEMKO SEMKO SEV Applicable Note Number 1 1 1 2 1 1 1 1 1 3 1 1 1 1 B-2 Maintenance and Service Guide - Compaq Evo n600c | Compaq Evo Notebook N600c, N610c, N610v and N620c Notebook PC - Page 195
or VCTF, 3-conductor, 1.00-mm2 conductor size. The wall plug must be a two-pole grounding type with a Japanese Industrial Standard C8303 (7 A, 125 V) configuration. Maintenance and Service Guide B-3 - Compaq Evo n600c | Compaq Evo Notebook N600c, N610c, N610v and N620c Notebook PC - Page 196
C Screw Listing This appendix provides specification and reference information for the screws used in the notebook. All screws listed in this appendix are available in the Miscellaneous Screw Kit, spare part number 241440-001. Maintenance and Service Guide C-1 - Compaq Evo n600c | Compaq Evo Notebook N600c, N610c, N610v and N620c Notebook PC - Page 197
Listing Table C-1 Phillips Metric 2.5 × 2.5 Screw mm Color Qty Length Thread Black 1 4.0 mm 2.5 mm Where used: One screw that secures the hard drive to the base enclosure (documented in Section 5.3) Head Width 5.0 mm Figure C-1. PM2.5 × 2.5 Screw Location C-2 Maintenance and Service Guide - Compaq Evo n600c | Compaq Evo Notebook N600c, N610c, N610v and N620c Notebook PC - Page 198
Listing Table C-2 Phillips Metric 1.5 × 3.5 Screw mm Color Qty Length Thread Black 2 3.0 mm 2.0 mm Where used: Two screws that secure the hard drive bezel to the hard drive (documented in Section 5.3) Head Width 3.0 mm Figure C-2. PM1.5 × 3.5 Screw Location Maintenance and Service Guide C-3 - Compaq Evo n600c | Compaq Evo Notebook N600c, N610c, N610v and N620c Notebook PC - Page 199
that secure the memory expansion compartment cover to the base enclosure Evo Notebook N620c, N610c, and N610v models-Two screws that secure the mini PCI compartment cover to the base enclosure (documented in Section 5.5) Figure C-3. PM2.5 × 5.0 Screw Location C-4 Maintenance and Service Guide - Compaq Evo n600c | Compaq Evo Notebook N600c, N610c, N610v and N620c Notebook PC - Page 200
Screw (Continued) Head mm Color Qty Length Thread Width Black 3 5.0 mm 2.5 mm 4.5 mm Where used: Evo Notebook N620c, N610c, and N610v models-One screw that secures the fan to the heat sink (documented in Section 5.14) Figure C-4. PM2.5 × 5.0 Screw Location Maintenance and Service Guide C-5 - Compaq Evo n600c | Compaq Evo Notebook N600c, N610c, N610v and N620c Notebook PC - Page 201
screws that secure the top cover to the base enclosure (documented in Section 5.12) 3 Evo Notebook N620c models-Two screws that secure the top cover to the base enclosure in the hard drive bay (documented in Section 5.12) Figure C-5. TM2.5 × 7.0 Screw Locations C-6 Maintenance and Service Guide - Compaq Evo n600c | Compaq Evo Notebook N600c, N610c, N610v and N620c Notebook PC - Page 202
) 2 Two screws that secure the display to the base enclosure (documented in Section 5.11) 3 Evo Notebook N620c, N610c, and N610v models-Two screws that secure the top cover to the base enclosure (documented in Section 5.12) Figure C-6. TM2.5 × 7.0 Screw Locations Maintenance and Service Guide C-7 - Compaq Evo n600c | Compaq Evo Notebook N600c, N610c, N610v and N620c Notebook PC - Page 203
that secures the display ground cable to the base enclosure (documented in Section 5.11) 2 Evo Notebook N620c, N610c, and N610v models-One screw that secures the top cover to the base enclosure (documented in Section 5.12) Figure C-7. TM2.5 × 7.0 Screw Locations C-8 Maintenance and Service Guide - Compaq Evo n600c | Compaq Evo Notebook N600c, N610c, N610v and N620c Notebook PC - Page 204
: 1 Evo Notebook N600c models-Two screws that secure the top cover to the base enclosure in the hard drive bay ( Evo Notebook N600c models-Two screws that secure the top cover to the base enclosure (documented in Section 5.12) Figure C-8. TM2.5 × 5.0 Screw Locations Maintenance and Service Guide - Compaq Evo n600c | Compaq Evo Notebook N600c, N610c, N610v and N620c Notebook PC - Page 205
board to the base enclosure (documented in Section 5.13) 2 Evo Notebook N620c, N610c, and N610v models only-Two screws that secure the system board to the base enclosure through the rear panel (documented in Section 5.13) Figure C-9. TM2.5 × 5.0 Screw Locations C-10 Maintenance and Service Guide - Compaq Evo n600c | Compaq Evo Notebook N600c, N610c, N610v and N620c Notebook PC - Page 206
Guide Head mm Color Qty Length Thread Width Silver 2 20 mm n/a 7.0 mm Where used: Evo Notebook N600c models only-Two bushing guides that secure the system board to the base enclosure (documented in Section 5.13) Figure C-10. 7.0 × 20.0 Bushing Guide Location Maintenance and Service Guide - Compaq Evo n600c | Compaq Evo Notebook N600c, N610c, N610v and N620c Notebook PC - Page 207
Screw Head mm Color Qty Length Thread Width Silver 2 3.0 mm 2.0 mm 5.0 mm Where used: Evo Notebook N620c, N610c, and N610v models-Two screws that secures the top cover to the system board (documented in Section 5.12) Figure C-11. TM2.0 × 3.0 Screw Location C-12 Maintenance and Service Guide - Compaq Evo n600c | Compaq Evo Notebook N600c, N610c, N610v and N620c Notebook PC - Page 208
Metric 2.0 × 4.0 Screw Head mm Color Qty Length Thread Width Black 11 4.0 mm 2.0 mm 3.5 mm Where used: Evo Notebook N600c models only-One screw that secures the fan to the system board (documented in Section 5.14) Figure C-12. PM2.0 × 4.0 Screw Location Maintenance and Service Guide C-13 - Compaq Evo n600c | Compaq Evo Notebook N600c, N610c, N610v and N620c Notebook PC - Page 209
mm Color Qty Length Thread Width Black 11 4.0 mm 2.0 mm 3.5 mm Where used: Evo Notebook N620c, N610c, and N610v models only-Three screws that secure the fan to the system board (documented in Section 5.14) Figure C-13. PM2.0 × 4.0 Screw Location (Continued) C-14 Maintenance and Service Guide - Compaq Evo n600c | Compaq Evo Notebook N600c, N610c, N610v and N620c Notebook PC - Page 210
Black 11 4.0 mm 2.0 mm 3.5 mm Where used: Evo Notebook N620c, N610c, and N610v models only-Six screws that secure the heat sink and processor mounting bracket to the system board (documented in Section 5.15) Figure C-14. PM2.0 × 4.0 Screw Location (Continued) Maintenance and Service Guide C-15 - Compaq Evo n600c | Compaq Evo Notebook N600c, N610c, N610v and N620c Notebook PC - Page 211
Index A AC adapter spare part numbers 3-22 specifications 6-10 audio troubleshooting 2-25 B base enclosure, spare part numbers 3-13 battery components compartment 1-39, 1-41 light 1-32 pack, removing 5-4 pack, spare part numbers 3-13 release latch 1-39, 1-41, 5-5 spare part numbers 5-4 - Compaq Evo n600c | Compaq Evo Notebook N600c, N610c, N610v and N620c Notebook PC - Page 212
DMA specifications 6-11 docking connector 1-37, 1-39 docking recess latch 1-41 docking station, troubleshooting 2-18 drive activity light 1-33 drives, preventing damage 4-3 DVD/CD-RW combination drive, spare part number 3-15, 3-21, 5-6 DVD-ROM drive OS loading problems 2-24 spare part number 3-15 - Compaq Evo n600c | Compaq Evo Notebook N600c, N610c, N610v and N620c Notebook PC - Page 213
equipment and methods 4-6 H hard drive location 1-35, 1-37, 1-39 OS loading problems 2-20 removing 5-8 security screw 1-39 spare part numbers 3-13, 3-19, 5-8 specifications 6-4 hard drive bezel illustrated 3-16 removing 5-10 hard drive security screw 1-41 headphone jack location 1-33 pin assignments - Compaq Evo n600c | Compaq Evo Notebook N600c, N610c, N610v and N620c Notebook PC - Page 214
, 2-27 num lock light 1-42 numeric keypad, embedded 1-44 O operating system loading, troubleshooting 2-19 optical device, spare part numbers 3-21, 5-6 P packing precautions 4-4 parallel connector location 1-35, 1-37 pin assignments A-6 password, clearing 1-31 Index-4 Maintenance and Service Guide - Compaq Evo n600c | Compaq Evo Notebook N600c, N610c, N610v and N620c Notebook PC - Page 215
(RTC) battery illustrated 3-16 removing 5-15 rear panel components 1-34, 1-36 removal and replacement preliminaries 4-1 removal and replacement procedures 5-1 right side components 1-32 RJ-11 jack location 1-33 pin assignments A-2 RJ-11 jack cover 3-16 RJ-11 P55 adapter, spare part numbers 3-23 - Compaq Evo n600c | Compaq Evo Notebook N600c, N610c, N610v and N620c Notebook PC - Page 216
Index speakers disconnecting 5-28 location 1-43 specifications AC adapter 6-10 battery 6-10 CD-ROM drive 6-7 CD-RW drive 6-9 computer 6-1 diskette drive 6-6 display 6-3 DMA 6-11 DVD-ROM drive 6-8 hard drive 6-4 I/O addresses 6-13 interrupts 6-12 memory map 6-16 Standby button 1-43 static shielding - Compaq Evo n600c | Compaq Evo Notebook N600c, N610c, N610v and N620c Notebook PC - Page 217
Index V vent 1-35, 1-37, 1-39, 1-41 video troubleshooting 2-16 volume control buttons 1-33 W Windows application key 1-44 Windows logo key 1-44 workstation precautions 4-5 Z Zip drive, spare part number 3-15, 3-21, 5-6 Maintenance and Service Guide Index-7
b
Maintenance and Service Guide
Compaq Evo Notebook N620c Series
Compaq Evo Notebook N610c Series
Compaq Evo Notebook N610v Series
Compaq Evo Notebook N600c Series
Document Part Number: 279362-003
May 2003
This guide is a troubleshooting reference used for maintaining
and servicing the notebook. It provides comprehensive
information on identifying notebook features, components, and
spare parts, troubleshooting notebook problems, and performing
notebook disassembly procedures.