Compaq Presario 6500 Compaq Presario Desktop Products Warranty and Support Gui - Page 6

Compaq Limited Warranty Statement COMPAQ PRODUCT DURATION OF LIMITED WARRANTY Hardware 1 year Software 30 days Compaq warrants to you, the end-user customer, that Compaq hardware, accessories, and supplies are free from defects in materials and workmanship. This warranty begins on the date of purchase and continues for the period specified above. Compaq warrants to you, the end-user customer, that the software will not fail to execute its programming instructions due to defects in material and workmanship when properly installed and used. Compaq does not warrant that software will operate in hardware and software combinations selected by you, or meet requirements specified by you. Where a network interface card (NIC) has been factory preinstalled by Compaq in the Compaq Presario, Compaq warrants that the correct drivers are installed and that the Compaq Presario will recognise the NIC. However, Compaq's warranty does NOT cover connectivity issues, which are NOT supported. Compaq products may contain remanufactured parts equivalent to new in performance or may have been subject to incidental use. If Compaq receives notice of such defects during the warranty period, Compaq will, at its option, either repair or replace the affected products that prove to be defective. In case of defective software, Compaq will replace software media that does not execute its programming instructions due to such defect. Replacement parts or units will be either new or equivalent to new in performance. If Compaq is unable, within a reasonable time, to repair or replace any product to a condition as warranted, you will be entitled to a refund of the purchase price on a pro-rated basis upon prompt return of the product. Refunds within the first 3 months of ownership will be refunded at 100% of purchase price. Refunds within 3-6 months of ownership will be refunded at 85% of purchase price. Refunds within 6-9 months of ownership will be refunded at 55% of purchase price. Refunds within 9-12 months will be refunded at 35% of purchase price. Compaq's limited warranty is valid in any country/region or locality where Compaq has a support presence for this product and where Compaq has marketed this product. The level of warranty service you receive may vary according to local standards. Compaq will not alter form, fit, or function of the product to make it operate in a country/region for which it was never intended to function for legal or regulatory reasons. Compaq does not warrant that the operation of the products will be uninterrupted or error-free. Compaq's warranty does not apply to defects resulting from (a) improper or inadequate maintenance or calibration, (b) software, interfacing, parts, or supplies not supplied by Compaq, (c) unauthorised modification or misuse, (d) operation outside of the published environmental specifications for the product, (e) improper site preparation, (f) unauthorised maintenance or repair, or (g) abuse, negligence, accident, loss or damage in transit. TO THE EXTENT ALLOWED BY LOCAL LAW, THE ABOVE WARRANTIES ARE YOUR SOLE AND EXCLUSIVE REMEDIES, AND NO OTHER WARRANTY OR CONDITION, WHETHER WRITTEN OR ORAL, IS EXPRESSED OR IMPLIED. TO THE EXTENT ALLOWED BY LOCAL LAW, ANY IMPLIED WARRANTY OR CONDITION OF SATISFACTORY QUALITY, AND FITNESS FOR A PARTICULAR PURPOSE IS LIMITED TO THE DURATION OF THE EXPRESS WARRANTY SET FORTH ABOVE. Some countries/regions, states, or provinces do not allow limitations on the duration of an implied warranty, so the above limitation or exclusion might not apply to you. This warranty gives you specific legal rights and you might also have other rights that vary from country/region to country/region, state to state, or province to province. EXCEPT TO THE EXTENT LAWFULLY PERMITTED, THESE WARRANTY TERMS DO NOT EXCLUDE, RESTRICT OR MODIFY AND ARE IN ADDITION TO THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF THIS PRODUCT TO YOU.