Compaq Presario CQ71-200 Multimedia - Windows Vista - Page 30
Obtaining Microsoft device drivers, Start, All Programs, HP Update, Settings, Search, Install now
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To use the HP Update Utility: 1. Select Start > All Programs > HP > HP Update. 2. On the HP Welcome screen, click Settings to select how and when the utility should check for software updates on the Web. 3. Click Next to immediately check for HP software updates. To use the HP Web site: 1. Open your Internet browser, go to http://www.hp.com/support, and select your country or region. 2. Click the option for software and driver downloads, type your computer model number in the search box, and then press enter. - or - If you want a specific SoftPaq, enter the SoftPaq number in the Search box, press enter, and follow the instructions provided. Proceed to step 6. 3. Click your specific product from the models listed. 4. Click the Windows Vista® operating system. 5. When the list of drivers is displayed, click an updated driver to open a window containing additional information. 6. Click Install now to install the updated driver. NOTE: In some locations you may be able to download the driver and install it later. To do this, click Download only to save the file to your computer. When prompted, click Save and then select a storage location on your hard drive. After the file is downloaded, navigate to the folder where the file was stored, and double-click the file to install. 7. If prompted to do so, restart your computer after the installation is complete, and then verify the operation of the device. Obtaining Microsoft device drivers You can obtain the latest Windows device drivers by using Microsoft® Update. This Windows feature can be set to automatically check for and install updates for the Windows operating system and other Microsoft products. To use Microsoft Update: 1. Open your Internet browser and go to http://www.microsoft.com, and click Security & Updates. 2. Click Microsoft Update to get the latest updates for your computer operating system, programs, and hardware. 3. Follow the on-screen instructions to install Microsoft Update. If prompted by User Account Control, click Continue. 4. Click Change settings and select a time for Microsoft Update to check for updates to the Windows operating system and other Microsoft products. 5. If prompted to do so, restart your computer. 26 Chapter 7 Troubleshooting