D-Link DWR-730 Quick Installation Guide - Page 5

Troubleshooting - 3g

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ENGLISH TROUBLESHOOTING SETUP AND CONFIGURATION PROBLEMS 1. Why am I unable to connect to my mobile Internet service? Check to make sure the SIM card is installed properly, and that your SIM card has 3G data service. Also, make sure that antivirus software is not blocking your connection. 2. Where can I find the User Manual for my DWR-730? After connecting the DWR-730 to your PC or, you can click the user manual in the left of WebGUI anytime to view the user manual. 3. I'm having trouble using the DWR-730 on my Mac. Due to how Mac OS handles USB ports, if you connect the DWR-730 to a different USB port than you originally used, you will need to reinstall the drivers. TECHNICAL SUPPORT United Kingdom (Mon-Fri) website: http://www.dlink.co.uk FTP: ftp://ftp.dlink.co.uk Home Wireless/Broadband 0871 873 3000 (9.00am-06.00pm, Sat 10.00am-02.00pm) Managed, Smart, & Wireless Switches, or Firewalls 0871 873 0909 (09.00am- 05.30pm) (BT 10ppm, other carriers may vary.) Ireland (Mon-Fri) All Products 1890 886 899 (09.00am-06.00pm, Sat 10.00am-02.00pm) Phone rates: €0.05ppm peak, €0.045ppm off peak times DWR-730 5

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DWR-730
5
ENGLISH
TROUBLESHOOTING
SEtuP AnD cOnFIGuRAtIOn PROBLEMS
1. wHy AM I UNABLE TO CONNECT TO My MOBILE INTERNET SERvICE?
Check to make sure the SIM card is installed properly, and that your SIM card has 3G data
service. Also, make sure that antivirus software is not blocking your connection.
2. wHERE CAN I FIND THE USER MANUAL FOR My DwR-730?
After connecting the DWR-730 to your PC or, you can click the user manual in the left of WebGUI
anytime to view the user manual.
3. I'M HAvING TROUBLE USING THE DwR-730 ON My MAC.
Due to how Mac OS handles USB ports, if you connect the DWR-730 to a different USB port than
you originally used, you will need to reinstall the drivers.
tEcHnIcAL SuPPORt
United Kingdom (Mon-Fri)
website:
Home Wireless/Broadband 0871 873 3000 (9.00am–06.00pm, Sat 10.00am-02.00pm)
Managed, Smart, & Wireless Switches, or Firewalls 0871 873 0909 (09.00am- 05.30pm)
(BT 10ppm, other carriers may vary.)
Ireland (Mon-Fri)
All Products 1890 886 899 (09.00am-06.00pm, Sat 10.00am-02.00pm)
Phone rates: €0.05ppm peak, €0.045ppm off peak times