Dacor ER30DSR Use & Care Manuals - Page 33

Problem Solution Guide - Cooktop

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Before You Call for Service Problem Solution Guide - Cooktop Problem Igniters do not spark. No flame. Flame is distorted, yellow or very large. Igniter continues to spark (click) after flame ignites. Flame goes out at low setting. May Be Caused By What to Do Power not supplied to unit. Power to range is off. Wet or dirty igniter. Power outage. Igniter not working (no clicking sound). Have electrician connect range to properly wired electrical connection. Turn power on at junction box. Check for tripped circuit breaker or blown fuse. Clean according to Cleaning and Maintenance section. Contact power company. Clean according to Cleaning and Maintenance section. Wet or dirty igniter. Clean and dry according to Cleaning and Maintenance section. Gas is turned off. Make sure the gas supply valve is in the on position. Gas supply interrupted. Contact gas company. Burner ring or burner cap is dirty or clogged. Clean and dry according to Cleaning and Maintenance section. Burner ring or burner cap not prop- Make sure burner is assembled according to erly positioned. the Setting Up Your Range section. Range set up to use a different type of gas (Natural or LP) or set up for different altitude. Have qualified service technician check to make sure that the range is set up for the type of gas and the correct altitude. Gas regulator is not installed or faulty. Have qualified service technician check the gas regulator. Burner is cold. Burners may continue to spark for up to 60 seconds when cold and set to low. See Operating the Cooktop section for more information on how to minimize. Flame distorted by air draft. Minimize any air drafts around the range. Close nearby windows. Wet or dirty igniter. Clean and dry according to Cleaning and Maintenance section. Burner ring or burner cap is dirty. Clean and dry according to Cleaning and Maintenance section. Burner ring or burner cap not prop- Make sure burner is assembled according to erly positioned. the Setting Up Your Range section. Air intake holes obstructed. Check to make sure air holes above knobs are not blocked. Low gas pressure. Contact gas company. 31

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31
Before You Call for Service
Problem Solution Guide - Cooktop
Problem
May Be Caused By
What to Do
Igniters do not spark.
Power not supplied to unit.
Have electrician connect range to properly
wired electrical connection.
Power to range is off.
Turn power on at junction box. Check for
tripped circuit breaker or blown fuse.
Wet or dirty igniter.
Clean according to
Cleaning and Mainte-
nance
section.
Power outage.
Contact power company.
No flame.
Igniter not working (no clicking
sound).
Clean according to
Cleaning and Mainte-
nance
section.
Wet or dirty igniter.
Clean and dry according to
Cleaning and
Maintenance
section.
Gas is turned off.
Make sure the gas supply valve is in the on
position.
Gas supply interrupted.
Contact gas company.
Flame is distorted, yellow or
very large.
Burner ring or burner cap is dirty
or clogged.
Clean and dry according to
Cleaning and
Maintenance
section.
Burner ring or burner cap not prop-
erly positioned.
Make sure burner is assembled according to
the
Setting Up Your Range
section.
Range set up to use a different
type of gas (Natural or LP) or set
up for different altitude.
Have qualified service technician check to
make sure that the range is set up for the
type of gas and the correct altitude.
Gas regulator is not installed or
faulty.
Have qualified service technician check the
gas regulator.
Igniter continues to spark
(click) after flame ignites.
Burner is cold.
Burners may continue to spark for up to 60
seconds when cold and set to low. See
Oper-
ating the Cooktop
section for more informa-
tion on how to minimize.
Flame distorted by air draft.
Minimize any air drafts around the range.
Close nearby windows.
Wet or dirty igniter.
Clean and dry according to
Cleaning and
Maintenance
section.
Burner ring or burner cap is dirty.
Clean and dry according to
Cleaning and
Maintenance
section.
Burner ring or burner cap not prop-
erly positioned.
Make sure burner is assembled according to
the
Setting Up Your Range
section.
Flame goes out at low setting.
Air intake holes obstructed.
Check to make sure air holes above knobs are
not blocked.
Low gas pressure.
Contact gas company.