Danby DMW111 Product Manual - Page 16

Troubleshooting Occasionally, a problem may arise that is minor in nature, and a service call may not be necessary. Use this troubleshooting guide for a possible solution. If the unit continues to operate improperly, call an authorized service depot or Danby's Toll Free Number 1-800-263-2629 for assistance. PROBLEM POSSIBLE CAUSE Oven will not start a. Electrical cord for oven is not plugged in. b. Door is open. c. Wrong operation is set. Arcing or sparking Unevenly cooked foods a. Materials to be avoided in microwave oven were used. b. The oven is operated when empty. c. Spilled food remains in the cavity. a. Materials to be avoided in microwave oven were used. b. Food is not defrosted completely. c. Cooking time, power level is not suitble. d. Food is not turned or stirred. Overcooked foods Cooking time, power level is not suitable. SOLUTION a. Plug into the outlet. b. Close the door and try again. c. Check instructions. a. Use microwave-safe cookware only. b. Do not operate with oven empty. c. Clean cavity with wet towel. a. Use microwave-safe cookware only. b. Completely defrost food. c. Use correct cooking time, power level. d. Turn or stir food. Use correct cooking time, power level. Undercooked foods a. Materials to be avoided in microwave oven were used. b.Food is not defrosted completely. c.Oven ventilation ports are restricted. d.Cooking time, power level is not suitable. Improper defrosting a. Materials to be avoided in microwave oven were used. b. Cooking time, power level is not suitable. c. Food is not turned or stirred. a. Use microwave-safe cookware only. b. Completely defrost food. c. Check to see that oven ventilation ports are not restricted. d. Use correct cooking time, power level. a. Use microwave-safe cookware only. b. Use correct cooking time, power level. c. Turn or stir food. 14