Dell 1250c Color Laser Printer User's Guide

Dell 1250c Color Laser Printer Manual

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  • Dell 1250c Color Laser Printer | User's Guide - Page 1
    Dell™ 1250c Color Printer User's Guide www.dell.com | support.dell.com
  • Dell 1250c Color Laser Printer | User's Guide - Page 2
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    Cautions 13 1 Dell™ 1250c Color Printer User's Guide . 15 2 Finding Information 17 3 Product Features 21 4 About the Printer 23 Front View 23 Rear View 24 Space Requirements 25 Operator Panel 26 Securing the Printer 26 Ordering Supplies 27 Setting Up Printer (Printer Setup 29 Contents
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    Utility CD 41 Installing Printer Driver 41 For installing host-based printer driver 41 For installing XML Paper Specification (XPS) printer driver 41 8 Installing Printer Drivers on Computers Running Macintosh 45 Installing the Drivers and Software 45 Adding a Printer on Mac OS X 10.5 or Later
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    on Letterhead 52 Loading Letterhead 53 Selecting Pre-Punched Paper 53 Envelopes 54 Labels 55 Storing Print Media 56 Identifying Print Media and Specifications 56 Supported Paper Sizes 56 Supported Paper Types 57 Paper Type Specifications 58 10 Loading Print Media 59 Capacity 59 Print
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    79 Tips on Storing Print Media 79 Avoiding Paper Jams 79 Sending a Job to Print 79 Canceling a Print Job 80 Canceling From the Operator Panel 80 Canceling a Job From the Computer Running Windows 80 Manual Duplex Printing (Windows Printer Driver Only) 81 Printing a Report Page 82 Printing
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    Settings 88 Reports 89 Printer Maintenance 90 System Settings 90 Paper Density 92 Adjust BTR 92 Adjust Fuser 93 Color Registration Adjustment 94 Adjust Altitude 95 Reset Defaults 96 Non-Dell Toner 96 BTR Refresh Mode 97 Diagnosis 97 Chart Print 98 Machine Check 98 Environment Sensor
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    Status Monitor Widget 106 15 Specifications 111 Operating System Compatibility Printer 115 16 Maintaining Your Printer 117 Conserving Supplies 117 Storing Print Media 117 Storing Consumables 118 Replacing Toner Cartridges 118 Removing the Toner Cartridges 119 Installing a Toner Cartridge
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    Jams From the Back of the Printer . . . 134 Clearing Paper Jams From the Output Tray 136 Troubleshooting 139 18 Troubleshooting 141 Basic Printer Problems 141 Display Problems 141 Printing Problems 142 Print Quality Problems 143 The output is too light 143 Toner smears or print comes off
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    margins is incorrect 153 Color registration is out of alignment 154 Protrudent / Bumpy paper 155 Noise 156 Jam 157 Misfeed jam 158 Multi-feed jam 159 Other Problems 160 Contacting Service 160 Appendix 161 B Appendix 163 Dell Technical Support Policy 163 Online Services 163 Warranty and
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    Contacting Dell 164 Contents 9
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    10 Contents
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    Before Beginning 11
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    12
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    . Trademarks used in this text: Dell, the DELL logo are trademarks of Dell Inc.; Microsoft, Windows, Windows Server, and Windows Vista are either trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries. XML Paper Specification (XPS): This product may
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    set forth in subparagraph (c)(1)(ii) of the Rights in Technical Data and Computer Software clause at DFARS 252.227-7013 and in applicable FAR provisions: Dell Inc., One Dell Way, Round Rock, Texas, 78682, USA. September 2010 Rev. A00 14 Notes, Notices, and Cautions
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    the Dell Printer Supplies website at www.dell.com/supplies, or order Dell printer supplies by phone. For best service, have your Dell printer Service Tag ready. To locate the Service Tag of your printer, see "Express Service Code and Service Tag" on page 19. Dell™ 1250c Color Printer User's Guide
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    16 Dell™ 1250c Color Printer User's Guide
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    USB cable is not shipped with your printer. What are you looking for? • Drivers for my printer • My User's Guide Find it here Drivers and Utilities CD 2 • How to use my printer The Drivers and Utilities CD contains setup video, documentation, and drivers for your printer. You can use the CD to
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    information Find it here Product Information Guide How to set up my printer CAUTION: Read and follow all safety instructions in your Product Information Guide prior to setting up and operating your printer. Setup diagram Troubleshooting "Troubleshooting" on page 141 18 Finding Information
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    - Upgrade information for components, such as printer driver • Customer Care - Contact information, order status, warranty, and repair information • Downloads - Drivers • Manuals - Printer documentation and product specifications Go to support.dell.com. Select your region, and fill in the
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    20 Finding Information
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    to print two or more pages on the front and back side of a single sheet of paper manually. This feature allows you to reduce the paper consumption. For more information, see "Manual Duplex Printing (Windows Printer Driver Only)" on page 81. N-up Print enables you to print multiple pages on a single
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    22 Product Features
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    This chapter provides an overview of your Dell™ 1250c Color Printer. Front View 1 2 3 4 12 11 10 9 8 7 6 5 1 Operator Panel 3 Output Tray Extension 5 Toner Access Cover 7 Paper Width Guides 9 Front Cover 11 MPF Extension 2 Output Tray 4 Print Head Cleaning Rod 6 Power Switch 8 Multipurpose
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    Rear View 12 10 9 8 7 3 6 4 5 1 Wall Jack Connector 3 USB Port 5 Rear Cover 7 Paper Chute 9 Transfer Belt 2 Rear Cover Release Handle 4 Security Slot 6 Transfer Roller 8 Paper Feed Roller 10 Fuser Release Lever 24 About the Printer
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    at a location such that there is adequate space for using the printer feeder and covers. 69 mm/2.7 inches 225 mm/ 8.9 inches 100 mm/ 3.9 13 inches To avoid irregular screen image or malfunctioning of your printer, avoid placing the printer in direct sunlight with the front cover opened. About the
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    "Operator Panel" on page 69. Securing the Printer To protect your printer from theft, you can use the optional Kensington lock. Attach the Kensington lock to the security slot on your printer. Security slot For details, see the operating instructions supplied with the Kensington lock. 26 About
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    the Visit Dell Printer supplies ordering web site. The Dell 1250c Color Printer - Dell Supplies Management System screen appears. c Enter the Service Tag, and then click OK. The Service Tag is located inside the toner access cover of your printer. Dell supplies web site appears. Service Tag xxxxxxx
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    If you order by phone, call the number that appears in the Order by Phone section. 28 About the Printer
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    Setting Up Printer (Printer Setup) 29
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    30
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    5 Connecting Your Printer Your Dell™ 1250c Color Printer interconnection cable must meet the following requirements: Connection type USB Connection specifications USB 2.0 compatible 1 1 USB Port Connecting Printer to Computer A local printer is a printer attached to your computer using the USB
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    Server 2008 R2 • Windows Vista® • Windows Vista 64-bit Edition • Windows 7 • Windows 7 64-bit Edition • Mac OS® X 10.3.9/10.4.11/10.5/10.6 To attach the printer to a computer: 1 Ensure that the printer, computer, and any other attached devices are turned off and unplugged from the power source
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    CAUTION: The printer should not be connected to a UPS system. 1 Connect the power cable to the wall jack connector on the back of your printer (see "Rear View" on page 24). 2 Connect the other end of the cable to the power source. 3 Turn on the printer. Connecting Your Printer 33
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    34 Connecting Your Printer
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    Loading Paper NOTE: Use only laser print media. Do not use ink jet paper in your printer. NOTE: For printing envelopes, see "Loading Print Media" on page 59. 1 Open the front cover by pulling out the instruction sheet. 2 Pull the paper cover out. 3 Remove the instruction sheet attached to the paper
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    4 Pull the length guide forward until it stops. 5 Pull the MPF extension forward until it stops. 6 Adjust the paper width guides to their maximum width. 36 Loading Paper
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    on a level surface. 8 Load print media on the MPF with the top edge first and with the recommended print side facing up. 9 Adjust the width guides until they rest lightly against the edges of the stack of print media. Loading
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    10 Slide the length guide towards the printer until it touches the print media. NOTE: Depending on the size of print media, first slide the length guide backward until it stops, and then slide the MPF extension until it touches print media. 38 Loading Paper
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    the paper cover to the marking on the paper tray. 12 Select the paper type from the printer driver if the loaded print media is not standard plain paper. If a user-specified print media is loaded in the MPF, you must specify the paper size setting by using the printer driver. Loading Paper 39
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    40 Loading Paper
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    is completed, click Finish to exit this tool. For installing XML Paper Specification (XPS) printer driver NOTE: Download and install the XPS printer driver at support.dell.com/support NOTE: XPS driver is supported on the following operating systems: Windows 7, Windows 7 64-bit Edition, Windows
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    8 Click OK. 9 Select your printer name and click Next. 10 To change the printer name, enter the printer name in the Printer name box. To use this printer as the default printer, select the Set as the default printer check box. Click Next. 42 Installing Printer Drivers on Computers Running Windows
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    others on your network can find and use it. Click Next. 13 As the driver installation is completed, click Print a test page to print a test page. To use this printer as the default printer, select the Set as the default printer check box. Installing Printer Drivers on Computers Running Windows 43
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    14 Click Finish. 44 Installing Printer Drivers on Computers Running Windows
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    8 Installing Printer Drivers on Computers Running Macintosh Download and install the printer drivers and software for Macintosh operating system at support.dell.com/support Installing the Drivers and Software 1 After downloading the drivers and software, double-click the Dell 1250c Installer icon,
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    Print Using are automatically entered. 7 Click Add. Adding a Printer on Mac OS X 10.4.11 1 Turn on the printer. 2 Connect the USB cable between the printer and Macintosh computer. 3 Start Printer Setup Utility. NOTE: You can find Printer Setup Utility in the Utilities folder in Applications. 4 Click
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    Using Your Printer 47
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    48
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    . Selecting the appropriate print media for your printer helps avoid printing troubles. This section describes selecting print media, caring for print media, and loading the print media in Multipurpose Feeder (MPF). Paper For the best print quality in color, use 75 g/m2 (20 lb) xerographic, grain
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    withstand high temperatures without discoloring, bleeding, or releasing hazardous emissions. The laser printing process heats paper to high temperatures. Check with the manufacturer or vendor to determine whether the paper you have chosen is acceptable for laser printers. 50 Print Media Guidelines
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    print several samples before buying large quantities of any type of print media. When choosing any print media, you should consider the weight, fiber content, and color. Unacceptable Paper The following paper types are not recommended for use with the printer: • Chemically treated paper used to make
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    -based should meet these requirements; latex inks might not. If you are in doubt, contact your paper supplier. Printing on Letterhead Check with the manufacturer or vendor to determine whether the pre-printed letterhead you have selected is acceptable for laser printers. 52 Print Media Guidelines
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    of pre-punched paper. • Paper should be punched at the paper manufacturer and not drilled into paper already packaged in a ream. Drilled paper can cause jams when multiple sheets feed through the printer. This may result in a paper jam. • Pre-punched paper can include more paper dust than standard
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    page 59 for instructions on loading an envelope. When printing on envelopes: • Use only high-quality envelopes that are designed for use in laser printers. • Set the print media source to MPF. Set the paper type to Envelope, and select the correct size of envelope from the printer driver. • For best
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    laid finishes Labels Your printer can print on many labels designed only for use with laser printers. When selecting labels: • Label adhesives, face , or releasing hazardous emissions. • Set the paper type to Label from the printer driver. • Do not load labels together with paper in the same tray
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    jam and contaminate your printer and your cartridges with adhesive. As a result, could void your printer and cartridge warranties. Storing Print Media For proper print media storage, the following guidelines help avoid media feeding problems and uneven print quality. • For best results, store print
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    .00 inches) The maximum length for envelope (Monarch LEF): 98.4 mm *3 Only the administrator user can set the custom size from the printer driver. SEF LEF Supported Paper Types Media Plain Plain Side 2 Plain Thick Plain Thick Side 2 Multipurpose Feeder (MPF) Y* Y Y Y Print Media Guidelines 57
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    are the factory default menu settings. Paper Type Specifications Paper type Plain Paper Plain Thick Paper Covers Coated Label Envelopes Recycled Weight (gsm) 60-90 91-105 106-163 106-163 - 60-105 Remarks Inkjet printer paper cannot be used. Inkjet printer paper cannot be used. - 58 Print Media
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    paper • 16.2 mm (0.64 inches) of thick paper • One sheet of coated paper • 16.2 mm (0.64 inches) of post cards • Five envelopes • 16.2 mm (0.64 inches) of labels Print Media NOTE: Use only laser print media. Do not use ink jet paper in this printer. 1 Open the front cover. Loading Print Media 59
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    2 Pull the paper cover out. 3 Pull the length guide forward until it stops. 4 Pull the MPF extension forward until it stops. 60 Loading Print Media
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    5 Adjust the paper width guides to their maximum width. 6 Before loading the print media, flex the sheets back and forth, and then fan them. Straighten the edges of the stack
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    rest lightly against the edges of the stack of print media. 9 Slide the length guide towards the printer until it touches the print media. NOTE: Depending on the size of print media, first slide the length guide backward until it stops, and then slide the MPF extension until it touches print media
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    10 Insert the paper cover into the printer and then align the paper cover to the marking on the paper tray. Loading Print Media 63
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    Loading Envelopes NOTE: When you print on envelopes, be sure to specify the envelope setting on the printer driver. If not specified, the print image will be rotated 180 degrees. When Loading Envelope#10, DL, or Monarch Load envelopes with the side to be
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    NOTICE: Never use envelopes with windows, or coated linings. These lead to paper jams and can cause damage to the printer. NOTE: If you do not load envelopes in the MPF right after they have been removed from the packaging, they may bulge. To avoid jams,
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    NOTE: To confirm the correct orientation of each print media such as envelopes, see the instruction on the Envelope/Paper Setup Navigator on the printer driver. Loading Letterhead The letterhead must be toward the top edge of MPF with the print side facing up. However, the letterhead must be
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    Using the Output Tray Extension The output tray extension is designed to prevent print media from falling from the printer after the print job is complete. Before printing a document, ensure that the output tray extension is fully extended. Loading Print Media 67
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    68 Loading Print Media
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    and several indicators that show the status of the printer. 1 2 3 5 4 1 (Jam) indicator • Indicates that a paper jam occurred or the rear cover is open. 2 (Toner) indicator • Indicates that the toner is low or empty, or toner error occurred. 3 (Error) indicator • Indicates that an error
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    empty or not installed when Dell toner cartridges are used (Non-Dell Toner is set to Off). The specified toner is low when Dell toner cartridges are used (Non-Dell Toner is set to Off). All toner indicators blink when the printer is in the non-Dell toner mode (Non-Dell Toner is set to On). A fatal
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    Status Green blinks Orange on Orange blinks Condition The printer is waiting for manual duplex printing. No paper is loaded or a paper jam occurred in the multipurpose feeder. The wrong size of paper is loaded. Understanding the Operator Panel Lights The operator panel lights mean different
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    1 2 3 4 5 7 8 Printer Status Jam Toner Error Ready Start Manual Load /Data Duplex Paper - - - - - - Ready - - - - - - manual duplex printing. *1 *1 Load paper for the second side (odd) pages, and press the (Start) button . See "Manual Duplex Printing (Windows Printer Driver
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    Manual Load K Data Duplex Paper -- *1 - - - The yellow toner is low.*2 -- *1 - - - The magenta toner is low.*2 -- *1 - - - The cyan toner is low.*2 - *1 - - - The black toner is low.*2 - *1 - - -- *1 - - - The printer is in the non-Dell toner mode. - The yellow toner
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    "Loading Paper" on page 35. - - - - - An error occurred. Press and hold the (Start) button to display the secondary error light sequences. - - - - - The specified toner cartridge is low, not installed or not - - - - - supported. - - - - - See "Replacing Toner Cartridges" on
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    -- -- -- 2 Toner MC -- - - 3 4 5 7 8 Cause/Remedy Error Ready/ Start Manual Load K Data Duplex Paper - - Memory overflow Press job environment The configuration of the printer set on the printer driver does not match the configuration of your printer. Press the (Cancel) button to
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    error occurs repeatedly. See "Contacting Dell" on page 164. 1 2 3 4 5 7 8 Cause/Remedy Jam Toner Error Ready/ Start Manual Load Data Duplex Paper - - - - - - A fatal error occurred. Turn off the printer, and then on. Firmware Errors Contact Dell if this error occurs repeatedly
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    12 Jam Y - Toner MC 3 4 5 7 8 Cause/Remedy Error Ready/ Start Manual Load K Data Duplex Paper - - An error occurred while downloading the firmware. Turn off the printer, and then on. Printing a Device Settings Page Press and hold the (Start) button when the Ready/Data indicator
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    78 Operator Panel
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    see "Jam" on page 157 for instructions. Sending a Job to Print To support all of the printer features, use the printer driver. When you choose Print from a software program, a window representing the printer driver opens. Select the appropriate settings for the specific job you are sending to print
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    to adjust system settings not available from the first screen, and then click OK. 5 Click OK or Print to send the job to the selected printer. Canceling a Print Job There are several methods for canceling a print job. Canceling From the Operator Panel To cancel a job after it has started printing
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    the keyboard. Manual Duplex Printing (Windows Printer Driver Only) NOTE: When printing on curled paper, straighten the paper and then insert it into the feeder. NOTE: The XPS printer driver does not support manual duplex printing. When you start manual duplex printing, the instruction window appears
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    page 3, then page 5. 4 Press the (Start) button. NOTE: Printing on both sides of the paper is not possible if the document consists of various sizes of papers. Printing a Report Page To confirm your printer settings, print a report page. This section describes two methods of printing a report page
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    NOTE: 1 Click Start All Programs Dell Printers Dell 1250c Color Printer Tool Box. NOTE: The Select Printer window appears in this step, when multiple printer drivers are installed on your computer. In this case, click the name of Dell 1250c Color Printer listed in Printer Name, and then click OK
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    window appears in this step, when multiple printer drivers are installed on your computer. In this case, click the name of Dell 1250c Color Printer listed in Printer Name, and then click OK. The Tool Box opens. 2 Click the Printer Maintenance tab. 3 Select the desired menu item. Each menu item
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    Know Your Printer 85
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    86
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    Capacity Processor Speed Firmware Version MCU Firmware Version Displays Dell's service tag number. Displays the express service code of the printer. Displays the serial number of the printer. Displays the type of the printer. Color Laser is displayed normally. Displays the asset tag number of
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    Sleep Power Saver Timer Deep Sleep Fault Time-Out Job Time-Out Auto Log Print Paper Density Adjust BTR Default Print Paper Size Low Toner Alert Message Plain Label Plain Displays the time taken by the printer before it enters Sleep mode after it finishes a job. Displays the time taken by the
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    setting of the fuser for labels. Auto Registration Displays whether to automatically adjust color registration. Adjustment Adjust Altitude Displays the altitude of the location where the printer is installed. Non-Dell Toner Displays whether to use toner cartridge of another manufacturer. BTR
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    print the error history. Click to print a color test page. Printer Maintenance The Printer Maintenance tab contains the System Settings, Paper Density, Adjust BTR, Adjust Fuser, Color Registration Adjustment, Adjust Altitude, Reset Defaults, Non-Dell Toner, and BTR Refresh Mode pages. NOTE: Values
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    Message Specifies the default paper size. Shows the alert message when the toner is low. Off Does not show the alert message. Apply New Settings After you complete the settings, press the Apply New Settings button to apply the changes. Restart printer to Press the Restart printer to apply new
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    paper density of plain paper. Light Label Normal* Specifies the paper density of labels. Light Apply New Settings After you complete the settings, press the Apply New Settings button to apply the changes. Restart printer settings may not give the best output on all paper types. If you see
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    . To increase, set positive values. The default settings may not give the best output on all paper types. When the printed paper has curled, try to lower the temperature. When the toner does not fuse on the paper properly, try to increase the temperature. NOTE: The print quality changes depending
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    Coated Envelope Label Apply New Settings Restart printer to apply new settings 0* -3 - +3 0* -3 - +3 0* -3 - +3 After you complete the settings, press the Apply New Settings button to apply the changes. Press the Restart printer to apply new settings button to apply the changes. Color Registration
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    Yellow) LM(Left Magenta) 0* -5-+5 0* -5-+5 Specifies process (paper feed direction) color adjustment values individually. LC(Left Cyan) 0* -5-+5 RY(Right Settings button to apply the changes. Restart printer to apply new settings Press the Restart printer to apply new settings button to apply
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    executing this function and rebooting the printer, all the menu parameters are reset to their default values. For details, see "Resetting Defaults" on page 100. Values: Start Click to initialize the system parameters. Non-Dell Toner Purpose: To use toner cartridge of another manufacturer. 96
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    NOTE: Using non-Dell-brand toner cartridges may make some printer features unusable, reduce print quality and decrease the reliability of your printer. Dell recommends only new Dell-brand toner cartridges for your printer. Dell does not provide warranty coverage for problems caused by using
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    . Click to print a chart, and then check for proper alignment of the print image on the paper. Prints a chart to check the light fatigue of the drum cartridge. Machine Check Purpose: To check the operation of the different components of the printer. Values: 98 Understanding the Tool Box Menus
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    that you can hear the clutch clicking. Dispense Motor Check (Yellow) Dispense Motor Check (Magenta) Click Start to operate the dispense motor for each toner cartridge. Confirm the motor sound. Dispense Motor Check (Cyan) Dispense Motor Check (Black) Play of Sound Click to play back through
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    the black toner cartridge. Resetting Defaults After executing this function and rebooting the printer, all the menu parameters are reset to their default values. NOTE: 1 Click Start All Programs Dell Printers Dell 1250c Color Printer Tool Box. NOTE: When multiple printer drivers are installed
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    The printer restarts automatically to apply the settings. Understanding the Tool Box Menus 101
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    102 Understanding the Tool Box Menus
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    icon. You can order consumables by phone or from the web. 1 Click Start All Programs Dell Printers Additional Color Laser Software Dell Supplies Management System. The Dell Supplies Management System window appears. 2 Select your printer from the Select Printer Model list. Understanding Your
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    site. Dell 1250c Color Printer - Dell Supplies Management System window appears. c Enter the Service Tag, and then click OK. If you order by phone, call the number that appears in the Order by Phone section. Software Update The firmware and/or driver updates can be downloaded from the Dell Support
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    page 87. Click to update the Dell software and printer firmware. Click to open the Troubleshooting Guide, which allows you to resolve issues reduce the amount of work required when installing the printer driver. • Install the Dell™ 1250c Color Printer driver in the computer on which the setup disk is
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    on Preference, see "Preferences" on page 107. Status Monitor window appears. 1 2 3 4 1 Printer Status Message Area Displays a message of the current printer status. NOTE: The Status Monitor Widget automatically obtains the printer information at the updated interval that can be specified in
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    a job using a USB connection, the message Cannot get printer information is displayed. 2 Printer Status Image Area Displays the image of printer condition. • Estimated Toner Level image Displays the estimated toner level of each color if the printer is functioning properly. Less than 29% Less than
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    as default. Status Update Interval You can update the interval of the printer status. By default, it is set to obtain the printer information every 10 seconds. The range varies between 0 and 600. SNMP Community Name Service Tag button*1 You can change the SNMP (Simple Network Management Protocol
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    a web address from the drop-down list and click Visit Dell printer supplies ordering web site. hyperlink to access the web site for ordering Dell printer supplies. Displays a list of available phone numbers that you can call to order Dell printer supplies. Understanding Your Printer Software 109
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    110 Understanding Your Printer Software
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    15 Specifications Operating System Compatibility Your Dell™ 1250c Color Printer is compatible with Support (for more information on Gold Technical Support, see http://www1.us.dell.com/content/topics/global.aspx/services/en/ gts?c=us&cs=555&l=en&s=biz), the telephone support will be a "best
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    mm (15.5 inches) Depth: 300 mm (11.8 inches) Weight (not including cartridge): 11.3 kg (24.9 lb) Memory Base memory 64 MB Page Description Language (PDL XP 64-bit Edition, Windows Server 2003, Windows Server 2003 x64 Edition, Mac OS X Version 10.3.9, 10.4.11, 10.5.8, and 10.6 Interface Standard
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    (no condensation) Operating Storage Up to 3,100 m (10,000 feet) 70.9275 Kpa Cables Your interconnection cable must meet the following requirements: Connection type Connection specifications and symbols 1 USB USB
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    114 Specifications
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    Maintaining Your Printer 115
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    116
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    problems and maintenance tasks to this key operator. Conserving Supplies You can change several settings in your printer driver to conserve toner cartridge and paper. Supply Toner cartridge Print media Setting Function Toner Saving Mode in the Advanced tab of the printer driver This check
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    : Before performing any of the following procedures, read and follow the safety instructions in your Product Information Guide. Dell toner cartridges are available only through Dell. You can order more cartridges online at http://www.dell.com/supplies or by phone. To order by phone, see "Contacting
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    CAUTION: Do not shake the used toner cartridge to avoid spilling of toner. Removing the Toner Cartridges 1 Turn off the printer. 2 Open the toner access cover. 3 Pinch the cartridge firmly as shown in the illustration. 4 Pull the toner cartridge out. Maintaining Your Printer 119
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    to six times to distribute the toner evenly. NOTE: Ensure that the color of the new toner cartridge matches that on the handle before replacing it. NOTE: Handle the toner cartridge carefully to avoid spillage of the toner. 2 Remove the tape from the toner cartridge. 120 Maintaining Your Printer
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    3 Adjust the toner cartridge to the associated cartridge holder, and then insert it firmly by pressing near the center of the label until the cartridge clicks. 4 Close the toner access cover. Maintaining Your Printer 121
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    To prevent electric shock, always turn off the printer and disconnect the power cable from the grounded outlet before performing maintenance. 1 Confirm that the printer is not in operation, and open the toner access cover. 2 Pinch the cartridge firmly as shown in the illustration. 122 Maintaining
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    3 Pull the toner cartridge out. 4 Pull the other three cartridges out as well. 5 Pull the cleaning rod out. Maintaining Your Printer 123
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    procedure for the other three holes. 8 Return the cleaning rod to its original location. 9 Replace the black cartridge by adjusting it to the associated cartridge holder, and then insert it firmly by pressing near the center of the label until the cartridge clicks. 124 Maintaining Your Printer
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    10 Replace the other three cartridges as well. 11 Close the toner access cover. Y Cleaning the Color Toner Density (CTD) Sensor CAUTION: To prevent electric shock, always turn off the printer and disconnect the power cable from the grounded outlet before performing maintenance. 1 Ensure that the
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    3 Clean the CTD sensor inside the printer with a clean dry cotton swab. 4 Close the rear cover. Adjusting Color Registration This section describes how to adjust the color registration when you first install the printer or after moving it to a new location. 126 Maintaining Your Printer
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    NOTE: 1 Click Start All Programs Dell Printers Dell 1250c Color Printer Tool Box. NOTE: The Select Printer window appears in this step, when multiple printer drivers are installed on your computer. In this case, click the name of Dell 1250c Color Printer listed in Printer Name, and then click OK
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    colored line are most closely aligned for each color (Y, M, and C). If you find the straightest line, make a note of the value (-5 - +5) indicated by the straightest line for each color. When the value is 0 for each color , you do not need to adjust the color
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    Entering Values Using the Tool Box, enter the values that you found in the color registration chart to make adjustments. NOTE: 1 Click Start All Programs Dell Printers Dell 1250c Color Printer Tool Box. Maintaining Your Printer 129
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    appears in this step, when multiple printer drivers are installed on your computer. In this case, click the name of Dell 1250c Color Printer listed in Printer Name, and then click OK. The Tool Box opens. 2 Click the Printer Maintenance tab. 3 Select Color Registration Adjustment from the list at
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    and proper loading allow you to avoid paper jams. See "Print Media Guidelines" on page 49 for more information. NOTE: Before buying large quantities of any print media, it all cables that connect to the printer are correctly attached. • Over tightening the guides may cause jams. Clearing Jams 131
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    Jams CAUTION: Do not attempt to clear any jams using tools or instruments. This may permanently damage the printer. The following illustration shows where paper jams may occur along the print media path. 1 3 2 4 6 5 1 Output Tray 2 Transfer Belt 3 Fuser Release Lever 4 Rear Cover 5 Front Cover
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    follow the safety instructions in your Product Information Guide. NOTE: To resolve the error displayed on the operator panel, you must clear all print media from the print media path. 1 Pull the paper cover out. 2 Remove any paper jammed from the front of the printer. 3 Replace the paper cover in
  • Dell 1250c Color Laser Printer | User's Guide - Page 136
    and follow the safety instructions in your Product Information Guide. CAUTION: To prevent electric shock, always turn off the printer and disconnect the power cable from the grounded outlet before performing maintenance. CAUTION: To avoid burns, do not clear paper jams immediately after printing
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    3 Remove any paper jammed from the back of the printer. 4 Lower the fuser release levers to their original position. 5 Close the rear cover. Clearing Jams 135
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    and follow the safety instructions in your Product Information Guide. CAUTION: To prevent electric shock, always turn off the printer and disconnect the power cable from the grounded outlet before performing maintenance. CAUTION: To avoid burns, do not clear paper jams immediately after printing
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    3 Remove any paper jammed from the back of the printer. If no paper is found in the paper path, then remove any paper jammed out of the output tray. 4 Lower the fuser release levers to their original position. 5 Close the rear cover. Clearing Jams 137
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    138 Clearing Jams
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    Troubleshooting 139
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    140
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    18 Troubleshooting Basic Printer Problems Some printer problems can be easy to resolve. If a problem occurs with your printer, check each of the following: • The power cable is connected to the printer, and to a properly grounded electrical outlet. • The printer is turned on. • The electrical outlet
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    feeds occur Ensure that the print media you are using meets the specifications for your printer. See "Supported Paper Sizes" on page 56 for more information. Fan the print media Ensure that the envelope is loaded as instructed in printing. "Loading Envelopes" on page 64. 142 Troubleshooting
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    toner cartridges may be low or need to be The task is replaced. Confirm the amount of toner in each complete. toner cartridge. 1 Check the toner level in the Status tab in the Status Monitor. 2 Replace the toner cartridges as necessary. Is the problem recovered? No Go to action 2. Troubleshooting
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    driver. complete. 1 On the Advanced tab in Printing Preferences of the printer driver, ensure that the Toner Saving Mode check box is not selected. Is the problem recovered? Toner smears or print comes off/Stain on back side No Go to action 3. Go to action 4. Contact Dell. 144 Troubleshooting
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    Type setting in the printer driver. For example, change the plain paper to thick. 1 On the Paper/Output tab in Printing Preferences of the printer driver, change the Paper Type setting. Is the problem recovered? 2 Verify that the correct print media is being used. See "Supported Paper Sizes" on page
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    page 120. The task is complete. Is the problem recovered? 2 If you use non-Dell brand toner cartridges, install Dell brand toner cartridges. The task is complete. Is the problem recovered? 3 Clean up the fuser unit. The task is 1 Load one sheet of paper on the MPF, and then complete. print
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    Streaks appear on the output If this trouble comes out, contact Dell. Pitched color dots If this trouble comes out, contact Dell. Vertical blanks Troubleshooting 147
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    print. The task is complete. 1 Clean inside the printer by using the cleaning rod. See "Cleaning Inside the Printer" on page 122. 2 Click Print Test Page in Properties of the printer driver. Is the problem recovered? Mottle No Contact Dell. Action Yes 1 Adjust the transfer bias. The task
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    . Try The task is changing the Paper Type setting in the printer complete. driver. For example, change the plain paper to thick. 1 On the Paper/Output tab in Printing Preferences of the printer driver, change the Paper Type setting. Is the problem recovered? 3 Adjust the fuser temperature. The
  • Dell 1250c Color Laser Printer | User's Guide - Page 152
    page printed light? 2 Start Developer Stir Mode. 1 Launch the Tool Box, click Developer Stir Mode on the Diagnosis tab. 2 Click the Start button. Is the problem recovered? Bead-Carry-Out (BCO) Yes Contact Dell. The task is complete. No Go to action 2. Contact Dell. 150 Troubleshooting
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    altitude of the location where the printer is installed. Is them problem recovered? Auger mark Yes The task is complete. No Contact Dell. Action 1 The toner cartridges may be low or need to be replaced. Confirm the amount of toner in each toner cartridge. 1 Check the toner level in the Status tab
  • Dell 1250c Color Laser Printer | User's Guide - Page 154
    . See "Supported Paper Sizes" on page 56 complete. and "Print Media Guidelines" on page 49. If not, use the print media recommended for the printer. Is the problem recovered? If printing on an envelope, go to action 2. If printing on print media other than envelopes, contact Dell. 2 Check the
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    task is complete. The task is complete. The top margins is incorrect No Go to action 4b. Contact Dell. Contact Dell. Action Yes 1 Ensure that the margins are set correctly on the The task is application being used. complete. Is the problem recovered? No Contact Dell. Troubleshooting 153
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    sensor. 1 Clean the CTD sensor. See "Cleaning the Color Toner Density (CTD) Sensor" on page 125. 2 Launch the Tool Box, and click Color Registration Adjustment on the Printer Maintenance tab. 3 Click the Start button next to Auto Correct. Is the problem recovered? Yes The task is complete. The task
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    the fuser unit. The task is 1 Load one sheet of paper on the MPF, and then complete. print a solid image all over paper. 2 Load the printed sheet with the side to be printed on facing down, and then print a blank sheet of paper. Is the problem recovered? No Contact Dell. Troubleshooting 155
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    about Status Monitor, see "Printer Status Window" on page 103. Action 1 Locate the cause of the problem by removing the toner cartridges. 1 Remove the toner cartridges. See "Replacing Toner Cartridges" on page 118. 2 Launch the Tool Box, and click Machine Check on the Diagnosis tab. 3 Select
  • Dell 1250c Color Laser Printer | User's Guide - Page 159
    check the operation of the dispense motor repeatedly. Does the noise generated from the printer match with the noise from the Play of Sound button? 3 1 Reinstall the toner cartridges. 2 Perform action 2 again. Contact Dell Monitor, see "Printer Status Window" on page 103. Troubleshooting 157
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    problem recovered? 2b Use thin paper that is 60 gsm or more. Is the problem recovered? 2c Ensure that the envelope is properly loaded in the MPF as instructed in "Loading Envelopes" on page 64. Is the problem 2c If performing manual duplex printing, go to action 2d. If using paper other than the
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    action 3a. Go to action 3b. Go to action 3a. The task is complete. The task is complete. Go to action 4. Contact Dell. Action 1 Ensure that papers are inserted properly in the MPF. Is the problem recovered? 2 Is that the print media damp? 3a Use print media that is not damp. Is the
  • Dell 1250c Color Laser Printer | User's Guide - Page 162
    . Contacting Service When you call for printer service, be prepared to describe the problem you are experiencing or the error message on the display. You need to know the model of your printer type and serial number. See the label located inside the side door of your printer. 160 Troubleshooting
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    Appendix 161
  • Dell 1250c Color Laser Printer | User's Guide - Page 164
    162
  • Dell 1250c Color Laser Printer | User's Guide - Page 165
    about Dell products and services on the following websites: www.dell.com www.dell.com/ap (Asian/Pacific countries only) www.dell.com/jp (Japan only) www.euro.dell.com (Europe only) www.dell.com/la (Latin American and Caribbean countries) www.dell.ca (Canada only) You can access Dell Support through
  • Dell 1250c Color Laser Printer | User's Guide - Page 166
    practices. For information about the Dell warranty for your printer, see support.dell.com. Recycling Information It is recommended specific information on Dell's worldwide recycling programs, see www.dell.com/ recyclingworldwide. Contacting Dell For customers in the United States, call 800-WWW-Dell
  • Dell 1250c Color Laser Printer | User's Guide - Page 167
    several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area. To contact Dell for sales, technical support, or customer service issues: 1 Visit support.dell.com. 2 Verify your country or region
  • Dell 1250c Color Laser Printer | User's Guide - Page 168
    166 Appendix
  • Dell 1250c Color Laser Printer | User's Guide - Page 169
    memory, 112 Basic printer problem, 141 BTR Refresh Mode, 97 C C5, 56 Cable, 113 Cancel button, 70 Canceling a job, 80 Canceling ajob from the computer running windows, 80 Carbonless copy paper, 51 CCP, 51 Chart Print, 98 Cleaning Inside the Printer, 122 Cleaning the Color Toner Density (CTD) Sensor
  • Dell 1250c Color Laser Printer | User's Guide - Page 170
    Contacting service, 160 Covers, 93 D Dell Supplies Management System, 103 Dell technical support policy, 163 Determining Values, 128 Developer Stir Mode, 99 Device Settings Page, 77 Dimensions, 112 Display problem, 141 DL, 56 DL LEF, 57 Driver, 17 Drivers and Utilities CD, 17 E Emulations, 112
  • Dell 1250c Color Laser Printer | User's Guide - Page 171
    , 93-94 Legal, 57 Length Guide, 23 Letter, 57 Load Paper indicator, 70 Loading Envelopes, 64 Loading paper, 35 Loading Print Media, 59 Local printing, 41, 45 M Machine Check, 98 Maintenance, 117 Manual Duplex indicator, 70 Manual duplex printing, 81 Memory, 112 Menu Settings, 88 Monarch, 56 Monarch
  • Dell 1250c Color Laser Printer | User's Guide - Page 172
    , 143 Printer, 15 Printer drivers Installing, 41, 45 Printer Information, 87 Printer paper, 49 Printer software, 103 Printer specification, 111 Printer Status Window, 103 Printing, 79 Printing on letterhead, 52 Printing problem, 142 Product Features, 21 Product Information Guide, 18 Q Quick Launch
  • Dell 1250c Color Laser Printer | User's Guide - Page 173
    print media, 56, 79, 117 Support Contacting Dell, 164 Supported paper size, 56 System Settings, 90 T Temperature, 112 Toner Access Cover, 23 Toner indicator, 69 Tool Box Menus, 87 Transfer Belt, 24, 132 Transfer Roller, 24 Turning On Printer, 32 U Unacceptable paper, 51 UNITED STATES GOVERNMENT
  • Dell 1250c Color Laser Printer | User's Guide - Page 174
    172 Index
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www.dell.com | support.dell.com
Dell™ 1250c Color Printer
User's Guide