Dell 1710 Owner's Manual - Page 64

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www.dell.com | support.dell.com THE LOAD PAPER LIGHT IS ON, EVEN THOUGH THERE IS PAPER LOADED IN THE 250-SHEET OR 550-SHEET TRAY. Make sure the tray is pushed all the way in. THE PRINTER IS ON AND THE ERROR LIGHT Make sure the printer cover is closed. IS ON. THE OPERATOR PANEL LIGHTS DO NOT COME ON WHEN THE PRINTER IS TURNED ON. • Wait to see if the lights come on. This may take a few seconds. • Make sure the power cord is firmly plugged in at the back of the printer and at the electrical outlet. PAGES ARE BLANK. • The toner cartridge may be out of toner. Replace the cartridge. See "Replacing the Toner Cartridge" on page 55 for more information. • You may have a software error. Try turning the printer off and back on. THE PRINTER IS ON, BUT NOTHING PRINTS • Make sure the toner cartridge is installed. • Make sure the parallel, USB, or network cable is firmly plugged into the connector on the back of the printer. • Press and release Continue the printer or the computer. to print a menu settings page to determine if the problem is with • If you can print a menu settings page, the problem is in the computer or the software program. • If you cannot print a menu settings page, contact Dell at support.dell.com. YO U CAN N OT C L O S E T H E FR ON T C OV ER. Make sure the toner cartridge is positioned correctly. THE PRINTER HAS MISSING OR DAMAGED PARTS. Contact Dell at support.dell.com. 64 Troubleshooting

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64
Troubleshooting
www.dell.com | support.dell.com
T
HE
L
OAD
P
APER
LIGHT
IS
ON
,
EVEN
THOUGH
THERE
IS
PAPER
LOADED
IN
THE
250-
SHEET
OR
550-
SHEET
TRAY
.
Make sure the tray is pushed all the way in.
T
HE
PRINTER
IS
ON
AND
THE
E
RROR
LIGHT
IS
ON
.
Make sure the printer cover is closed.
T
HE
OPERATOR
PANEL
LIGHTS
DO
NOT
COME
ON
WHEN
THE
PRINTER
IS
TURNED
ON
.
•
Wait to see if the lights come on. This may take a few seconds.
•
Make sure the power cord is firmly plugged in at the back of the printer and at the electrical outlet.
P
AGES
ARE
BLANK
.
•
The toner cartridge may be out of toner. Replace the cartridge. See “Replacing the Toner Cartridge”
on page 55 for more information.
•
You may have a software error. Try turning the printer off and back on.
T
HE
PRINTER
IS
ON
,
BUT
NOTHING
PRINTS
•
Make sure the toner cartridge is installed.
•
Make sure the parallel, USB, or network cable is firmly plugged into the connector on the back of the
printer.
•
Press and release
Continue
to print a menu settings page to determine if the problem is with
the printer or the computer.
•
If you can print a menu settings page, the problem is in the computer or the software program.
•
If you cannot print a menu settings page, contact Dell at
support.dell.com
.
Y
OU
CANNOT
CLOSE
THE
FRONT
COVER
.
Make sure the toner cartridge is positioned correctly.
T
HE
PRINTER
HAS
MISSING
OR
DAMAGED
PARTS
.
Contact Dell at
support.dell.com
.