Dell 1815dn Service Manual

Dell 1815dn - All-in-one Laser Printer Manual

Dell 1815dn manual content summary:

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    Dell 1815dn Service Manual 27 Mar 2006
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    Inc. All rights reserved. Reproduction in any manner whatsoever without the written permission of Dell Inc.is strictly forbidden. Trademarks used in this text: Dell and the DELL logo are trademarks of Dell Inc. Other trademarks and trade names may be used in this document to refer to the entities
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    them closely . 1.1 Safety Warning (1) Only to be serviced by appropriately qualified service engineers. High voltages and lasers inside this product are dangerous. This printer should only be serviced by a suitably trained and qualified service engineer. (2) Use only Dell replacement parts There
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    away from children. The toner powder contained in the toner cartridge may be harmful and if swallowed you should contact a doctor. 1.2.2 Electric Shock and Fire Safety Precautions Failure to follow the following instructions could cause electric shock or potentially cause a fire. (1) Use only
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    , beside on open window or close to a humidifier or heater. Damage could be caused to the printer in such areas. (5) Do not place candles, burning cigarettes, etc on the printer , These could cause a fire. 1.2.4 Assembly / Disassembly Precautions Replace parts carefully, always use Dell parts. Take
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    finger or hair into the rotating parts. When operating a printer, do not put hand or hair into the rotating parts (Paper feeding entrance, motor , fan, etc.). If do, you can get harm. (3) When you move the printer. This printer weighs 17.5kg including toner cartridge and cassette. Use safe lifting
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    the battery with the same or equivalent type recommended by the manufacturer. 3. Super capacitor or Lithium batteries contain toxic substances and should not be opened, crushed, or burned for disposal. 4. Dispose of used batteries according to the manufacture' s instructions. Service Manual 1-5
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    this manual, and a guide to the location space required when installing the printer . A definition of tests pages and Wireless Network information definition is also included. 2.1 Tool for Troubleshooting The following tools are recommended safe and easy troubleshooting as described in this service
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    local area network pound(s) Laser Beam Printer Liquid Crystal Display Light Emitting Diode Laser Scanning Unit Megabyte Megahertz Nonvolatile random access memory Organic Photo Conductor Printed Board Assembly Printer Command Language , Printer Control Language Page Discription Language Page Per
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    is the standard pattern used in the factory . The life of the toner cartridge and the printing speed are measured using the pattern shown below . (The image is 70% of the actual A4 size). 2.3.1 A4 ISO 19752 Standard Pattern This test page is reproduced at 70% of the normal A4 size Service Manual 2-3
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    Features - 25 ppm Print speed/14 cpm Copy Speed - 1200 dpi Print Resolution (Addressable) - PCL6, PS3(SCX-5530FN) - 64MB System Memory/32MB DIMM(5530FN) - 50 ADF - 250 sh Paper Input / 150 sh Paper Output - 33.6 Kbps Fax Modem (5530FN only) - Duplex Print (5530FN only) Service Manual 3-1
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    back light System Bus 100MHz EPA EPA Environmental Pad Unit (ADF) Transfer Roller Fuser Unit Paper Tray Temperature Humidity Altitude Operating Non Operating Operating Non Operating 20,000 Pages 70,000 Pages 80,000 Pages 150,000 Pages 10~32 -20~40 20~80% 10~90% Max 8,200ft 3-2 Service Manual
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    0)3GQ DELL Laser MFP 1815 / 1815d Remarks EMI Approval Device Memory PRINT SCAN Standard / Max. Type Expand Memory Slot , Type Compression Technology Print Speed Simplex Duplex Print Emulation Auto Emulation Sensing Font Type Number Power Save Resolution Normal RET Toner Save
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    COPY Dell Laser MFP 1815dn DELL Laser MFP 1815 bit Mono 1bit for Lineart, 8 Bit for Gray scale Copy Quality Selection or Original Image type selection Mode Text Text/Photo Photo Other 600x300dpi 600x300dpi 600x600dpi N/A FCOT Stand by Approx. 10 seconds : Platen Approx. 15 seconds : ADF
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    Key Volume Alarm Volume Speaker Dell Laser MFP 1815dn DELL Laser MFP 1815 / 1815d Remarks Yes Yes Contrast, Image, Reduce/Enlarge, No. of Copies 2-up, 4-up (ADF only) Yes (ADF only) Yes(Platen only) Yes(Platen only) Yes(Platen only) Yes(Platen only) No Yes Yes(Phone Book) 10 Numeric Key pad (No
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    Specifications Items Fax 3-6 Service Manual Dell Laser MFP 1815dn DELL Laser MFP 1815 / 1815d ADF) Std 2.5 sec/ LTR Fine/S.Fine 5 sec/ LTR Changeable Default mode Darkness, Original Type, Reduce/ Enlarge, No. Of Copies Rx fax duplex print out Yes only for 1815dn model. Multiple page
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    1815dn DELL Laser MFP 1815 / 1815d Remarks Paper Handling Paper Handling (Continued) Capacity Main Tray 250sheets (20lbs) Bypass 50 Sheets Optional Cassette 250sheets Output Capacity Face Down: 150Sheets/20lb Face Up: 1Sheet Output Control Face Up/Down controlled manually by opening
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    XP Longhorn 64 bit Mac Linux WHQL MFP Driver Printer TWAIN WIA PSU PC-FAX Quick setup guide Quick Reference Guide Owner's manual S/W CD ROM S/W Toner Cartridge Power Cable Telephone Jack Printer Cable Type How to install Toner OCR FAX SCAN S/W Life Toner Count Level Sensor Dell
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    Configurations Dell 1815dn is made up of the Main Control part, Operation Panel part, Scanner part, Line interface part and Power part. Each Part is a separate Module which focuses on common and standard design of different kind of products. Main control part adopting Fax & LBP Printer exclusive
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    96Mbyte(Duplex) Part adds SSD (System Side Device) for interfacing between LSD and DIB of FM336Plus Core - CX20493 (LSD) : LIU (Line Interface Unit) Chip which is controlled by SSD and satisfies each PSTN Requirements by modulating internal Configuration with connecting Tel Line. 4-2 Service Manual
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    support at all speeds Flag generation, 0-bit stuffing, ITU CRC-16 or CRC-32 calculation and generation Flag detection, 0-bit deletion, ITU CRC-16 or CRC-32 check sum error V.21 Channel 2 9dBm to -43 dBm for V.34 half-duplex Digital speaker output to monitor received signal Two16-byte FIFO data
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    to adjust output impedance of Clock CLKP SSD CLKN LSD DIBP DIBN Out Driver is inside SSD and CLKSHIGH Resistor to adjust duty of HLPWR Resistor and SSD, RSP is transferred and LSD recognizes RSP and change LSD to output Driver transfer Data to SSD. DIB Data form SSD to LSD by Transformer has
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    System Outline 4.1.3 Line Interface Part This is Connection Part between system and PSTN(Public Switched Telephone Network), and primary circuit is usually located. Main functions are Line Interface, Hz + 1020 Hz Ring interrupt Cycle : On/Off depending on input Ring Signal Cycle. Service Manual 4-5
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    Part Pictorial signal input part part: read CCD Pixel data in terms of 600dpi Line and process Error Gray Scale 3) CCD Operating Part : CCD Image sensor use 4.1.5 OPE Pannel Section (1) Configuration Operations Panel uses Main Control composed of Micom part, Matrix part and LCD. (2)
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    : Resolution: (selectable from Print Driver) Speed: Input Paper Capacity: Output Paper Capacity: Feed Direction: PC Interface: Toner Cartridge: Paper Sensing: Laser-based Electro-photography Windows 98/2000/2003/NT4.0/ME/XP/ MAC (English only, no status monitor, web download only)Linux: Red Hat
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    -600dpi Color/Mono Copy support -Image processing for High-End MFP, Digital Copier, -MH/MR/MMR CODEC function for fax - Scan image :(max) A4 1200dpi pixel processing, -Copy image :(max) A4 600dpi pixel processing - 8/16 Bits, H/W ECC Generation - Auto Boot Mode (using internal SRAM, 4KB) - 10M
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    Rotator/Scaler/Halftoner support - LSU Interface unit, contained APC function. - Step Motor: 4 Phase - PWM: 8 Channels - ADC: 8 Channels - BLDC clock support. DAC(2 ea) I2C bus(SM bus) Slave Device Support (I2C Version 2.1) RTC Core Voltage: 3V 2 PLL (MAIN / (H)PVC ) Remark Service Manual 4-9
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    System Outline 4-10 Service Manual
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    : 25% - 400% (1% increments) ADF: 25% - 100% (1% increments) 4 mm (Top, Bottom, and each Side) 1 to 199 Text, Text/Photo, Photo 100%, Auto-fit, 2(4)-Up 5 levels Platen: 10 sec. (600 x 300 dpi) ADF: 15 sec. (600 x 300 dpi) Automatic Duplex Copy for 1815dn model System Outline Service Manual 4-11
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    play the image. The HVPS part takes the 24V and outputs the high voltage for THV/MHV/BIAS, and the outputted high voltage is supplied to the toner, OPC cartridge, and transfer roller. HVPS and controlled by changing Duty of THVPWM Signal. 10% Duty : +650V, 90% Duty : +5KV 4-12 Service Manual
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    Time : 50 ms Max Output Voltage Falling Time : 50 ms Max Output Control Signal (BIAS-PWM) : the CPU is HV output when PWM is low . Service Manual 4-13
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    10% (21.6 26.4V) 4.4 A 5.3 A Under 500mVp-p 105.6W 127.2W Shut down or Output Voltage Drop Remark 1ms 1ms Consumption Power NO ITEM 1 Stand-By 2 PRINTING 3 Sleep-Mode CH2(+5V) TBD A TBD A TBD A CH3(+24V) TBD A TBD A TBD A System AVG : TBD Wh AVG TBD Wh AVG : TBD Wh 4-14 Service Manual
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    no problem within Fuser(HEAT LAMP) gets heat from AC power. The AV power controls the switch with the Triac, a semiconductor switch. The ON/OFF control is operated when the gate of the Triac is turned on/off by Phototriac (insulting part). In other words, the AC control part part (light receiving part
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    the its margin on the paper . The one side of the polygon mirror is one line for scanning. 4.1.12 Fixing Part (FUSER) The fuser is consisted of the Heat Lamp, Heat Roller , Pressure Roller, Thermistor and Thermostat. It adheres the toner to the paper with pressure and a heat to complete the printing
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    -bed: 1,000 pages ADF: 1,000 pages Periodic replace parts are recommended as follows: CRU ADF Rubber Pad: 20,000 pages ADF Pickup Roller: 80,000pages Pick-up Roller (Paper Tray): 150,000 pages Fuser Door: non periodic Transfer Roller: 70,000 pages Fuser Unit : 80,000 pages Service Manual 4-17
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    . 2. Be sure to remove the toner cartridge before you disassemble parts. 3. Unplug the power cord. 4. Use a flat and clean surface. 5. Replace only with authorized components. 6. Do not force plastic-material components. 7. Make sure all components are in their proper position. Service Manual 5-1
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    Cover 1. Take out the Cassette. 3. If necessary, remove the Toner Cartridge. Toner Cartridge 2. Open the Cover. Cassette 4. To remove the Front Cover, first pull the part below the both side of the Front Cover with a light pressure to the direction of arrow. 1 2 Front Cover 5-2 Service Manual
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    Ass'y and pull it in the direction of arrow , as shown below. MP Tray Ass'y 2. Pull the Tray Links from the both side of the Front Cover with a light pressure to the direction of arrow . MP Tray Ass'y Tray Link Service Manual 5-3
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    . 2 3. Remove the four screws securing the Rear Cover and then Release the Rear Cover from the Set. Rear Cover 1 DIMM Cover 2. Take out the Duplex Unit. Duplex Unit 4. To remove the Face Up Cover, first release the Stopper Strap in the direction of arrow. 1 2 Stopper Strap 5-4 Service Manual
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    5. Unlatch the Face Up Cover from the Rear Cover and then release the Face Up Cover, as shown below. Face Up Cover Precautions Service Manual 5-5
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    Lamp and then release the CON Harness from the right side of the Halogen Lamp, as shown below. Fuser Ass'y REC Harness CON Harness 3. Release the CON Harness and REC Harness from the Thermostat and then then release in the direction of arrow, as shown below. Halogen Lamp 5-6 Service Manual
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    . Idle Gear Bracket Input Guide 7. Unplug the connector from the Input Guide and remove the one screw securing the Thermistor and remove it. Thermister 9. Remove the one screw securing the Fuser Cover and release the Fuser Cover from the Fuser Frame. Fuser Cover Fuser Frame Service Manual 5-7
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    Fuser Gear and HR Bush and then remove the Heat Roller, as shown below. Heat Roller 11. Remove the Jam Link Lever (L,R) and Jam Holder (L,R) and then remove the Pressure Roller, as shown below. Jam Link Lever HR Bush Jam Holder HR Bush Fuser Gear Jam Link Lever Jam Holder 5-8 Service Manual
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    the Left Side Cover and pull it to the left side in the direction of arrows, as shown below. Left Side Cover Right Side Cover Service Manual 5-9
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    Precautions 6. To remove the DIMM Cover, first open the DIMM Cover (refer to 5.4.1) and then release the DIMM Cover, as shown below. DIMM Cover Notice : Be careful not to damage the hooks when remove the Side Cover (Left, Right). 5-10 Service Manual
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    Ass'y, as shown below. 4. Pull up the Scanner Ass'y, as shown below. Scanner Ass'y 3. Remove the one screw securing the Ground Cable and unplug the four connectors and CCD Cable. 5. Release the ADF Harness from the underneath the Scanner Ass'y. ADF Ground Cable ADF Harness Service Manual 5-11
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    ADF Ass'y upward to remove it. ADF Ass'y 9. Remove the four screws securing the Scan Upper . Scanner 7. To remove the OPE Unit, first pull the part below the front of the OPE Unit with a light pressure to the direction of arrow. OPE Unit 10 , as shown below. CCD Cable Battery 5-12 Service Manual
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    tension spring as close to the right side of the CCDM as is possible, as shown below. 2) When refitting the Scan Upper Cover take care to ensure that the Cover Open Switch is not trapped. 14. Remove the three screws securing the Scan Motor Ass'y and remove it. Scan Motor Ass'y Service Manual 5-13
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    from the Open Sensor Ass'y. 19. Unplug the Harness from the CCD Home Sensor and release the CCD Home Sensor, as shown below. CCD Home Sensor Harness 17. Unlatch the Open Sensor and remove it, as shown below. Sensor Lever Open Sensor 18. Remove the CCD Holder. CCD Holder 5-14 Service Manual
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    (Refer to 5.6) - Scanner Ass'y (Refer to 5.7) 2. Release the ADF Harness from the underneath the Platen Cover Ass'y. ADF Harness 4. Remove the Open Cover, as shown below. Open Cover 2 1 2 Platen 2 Notice : Take care to thread the ADF Harness through the Platen Cover Ass'y. Service Manual 5-15
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    , as shown below. ADF Upper 7. Unplug the one connector and remove four screws securing the ADF Motor Ass'y and then remove the one screw securing the Ground Cable, as shown below. Then take out the ADF Motor Ass'y. ADF Motor Ass'y ADF Lower Notice : Before removing the ADF Engine Ass'y take great
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    Precautions 5.9 OPE Unit 1. Before you remove the OPE Unit, you should remove: - Rear Cover (Refer to 5.4) - Side Cover (Left, Right) (Refer to 5.6) - Scanner Ass'y (Refer to 5.7) 2. Remove the five screws securing the OPE PBA from to the OPE Cover. 4. Remove the Keys from the OPE Cover. OPE
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    Controller Ass'y and remove it. Shield Controller Ass'y 5. The connectors are located, as shown below. Flat Cover CCD ADF Flat Motor OPE Panel USB Line Network USB Tray2 USB Host Cartridge LSU_5V LSU Thermo MPF_SEN MPF REGI Pick Up BLDG Engine Duplex Motor Modem PBA 5-18 Service Manual
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    the Speaker to the Bracket and unplug the connector from the Modem PBA and then remove the Speaker. Film Cable Modem PBA Shield Shield Speaker Service Manual 5-19
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    - Rear Cover (Refer to 5.4) - Side Cover Left (Refer to 5.6.4) - Shield Controller Ass'y (Refer to 5.10) 2. Remove the five screws securing the Drive Ass'y and remove it. 3. If necessary, remove the four screws . Screw 6 is fitted when the Shield Controller Ass'y is refitted. 5-20 Service Manual
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    the connector from the Connection PCB and remove the three screws securing the Duplex Drive Unit and remove it. 3. If necessary, remove the two screws securing the Duplex Motor and remove it. Harness Duplex Motor Connection PCB Duplex Motor Duplex Drive Ass'y Bracket Ass'y Service Manual 5-21
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    Side Cover Right (Refer to 5.6.3) - Duplex Drive Ass'y (Refer to 5.12) 2. Unplug the two connectors (HVPS, Fuser). 4. Unplug the connector (AC Inlet) Fuser Connector HVPS Connector 3. Remove the three screws securing the Shield SMPS Ass'y and remove it. SMPS Shield SMPS Ass'y 5-22 Service Manual
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    : - Rear Cover (Refer to 5.4) - Side Cover Right (Refer to 5.6.3) 2. Unplug the all connectors. 4. The connectors are located, as shown below. FAN Duplex Exit Motor Duplex Motor HVPS Fan Main Connection PCB 3. Remove the two screws securing the Connection PCB and remove it. Connection PCB
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    connector from the Connection PCB. 4. If necnsary, remove the two screws securing the Step Motor and remove it. Fuser Exit Bracket Ass'y Step Motor Connection PCB Fuser Drive Harness 3. Remove the three screws securing the Fuser Drive Ass'y and remove it. Fuser Drive Ass'y 5-24 Service Manual
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    to 5.6.3) 2. Unplug the two connectors from the Connection PCB, as shown below. 3. Remove the two screws securing the Fans and then pull the Fans (Main, Duplex). Duplex Fan Connection PCB Duplex Fan Main Fan Main Fan Service Manual 5-25
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    it's released from the Shaft. Then release the Bush from the Shaft and remove the Shaft from the Duplex Guide Housing, as shown below. Cassette 2. To remove the Pick Up Roller Ass'y, first lift the notch below. 2 3 Shaft Cam Bush 4 1 Locker 2 1 Pick Up Roller Ass'y 5-26 Service Manual
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    the Duplex Guide Housing. 4. Pull the Feed Roller from the Bushing. Feed Roller Bushing Duplex Guide Housing 3. Unplug the one connector (Photo Interrupter) and remove the Duplex Guide Housing (with Feed Roller), as shown below. Photo Interrupter Connector Duplex Guide Housing Service Manual
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    screws securing the HVPS and remove it. HVPS Insulator Sheet HVPS Housing 3. Unplug the connector for connection PBA & SMPS first. Unplug the other connectors. Engine Duplex Guide Housing Duplex Motor Connection PBA & SMPS Shield 5-28 Service Manual
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    Mid Front 1. Before you remove the Cover Mid Front, you should remove: - Middle Cover Ass'y (Refer to 5.20) 2. Remove the four screws securing the Cover Mid Front and release two hooks in the center. This cover is fragile take care when removing it. Hook Hook Cover Mid Front Service Manual 5-29
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    Precautions 5.22 MPF Housing 1. Before you remove the MPF Housing, you should remove: - Cover Mid Front (Refer to 5.21) 2. Remove the four screws securing the MPF Housing and remove it. 3. To Ass'y, as shown below. MPF Housing Stopper 1 2 Idle MPF Housing MP Pick Up Ass'y 5-30 Service Manual
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    Parts, you should remove: - Pick Up Roller Ass'y (Refer to 5.17) - Duplex Guide Housing (Refer to 5.18) - Middle Cover Ass'y (Refer to 5.20) - MPF Housing (Refer to 5.22) 2. Remove the two screws securing the both side of the Guide Paper and then remove the Guides. Guide Paper Service Manual 5-31
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    aware of the E-Rings to ensure they are not lost. 7. Remove the Clutch Unit, as shown below. Clutch Unit Feed1 Gear Ass'y Feed Shaft 5-32 Service Manual
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    Duplex Guide Fuser Drive Ass'y (Refer to 5.15) - Middle Cover Ass'y (Refer to 5.20) 2. Remove the Exit Gear, and release the Bearing at one end then remove the Roller Exit F/Down and Exit Roller Rack, as shown below. 1 2 Bearing Exit Roller Rack 1 Roller Exit F/Down Exit Gear Service Manual
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    you should remove: - Middle Cover Ass'y (Refer to 5.20) - LSU (Refer to 5.26) 2. Remove the one screw securing the CRUM2 PBA and remove it and then release the four Terminals, as shown below. Terminal PBA Terminal 5-34 Service Manual Notice : Be aware of the Terminals to ensure they are not lost.
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    first push the TR Holder and then take out the Transfer Roller, as shown below. Transfer Roller 2 1 TR Holder Notice : Do not grab the rubber part of the Transfer Roller, it may cause a malfunction due to a foreigen object. Hole the both side of the Transfer Roller when replacing it. Precautions
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    , Jam removing method, and so on. It includes the contents of manual. 6.1 Paper path Scanner Part Roller-ADF Roller-Pickup Roller-Feed Roller-Exit Engine Part Roller-REGI Roller-MP OPC Roller-Transfer Roller-Feed Roller-Pickup Roller-Exit Roller-Heat Duplex Roller-Pressure Service
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    If a paper jam occurs, LCD window will show it' s speeds. Find and remove the jammed paper. If you don't see the paper, open the covers. Do not use a pinset or a sharp metal tool when removing a jam. The covering of a metal part can be removed which can cause an electric leakage. 6-2 Service Manual
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    glass for thick, thin or mixed documents. 1. Remove the remaining documents from the ADF. If the document is jammed in the paper feed area: a. Open the ADF cover. c. Close the ADF cover. Then reload the document into the ADF. b. Remove the document by gently pulling it out. Service Manual 6-3
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    seize the misfed document, and remove the document from the roller or the feed area by carefully pulling it gently to the right. b. Close the document cover. Then load the documents back into the ADF. 4. Close the document cover. Then load the documents back into the ADF. 6-4 Service Manual
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    the paper jam. Operator Panel Message Paper Jam 0 Open Front Door Paper Jam 1 Cartridge Area Paper Jam 2 Open Rear Door Duplex Jam 0 Check Inside a Duplex Jam 1 Check Inside a Location of Jam Paper Feed Jam (tray 1) Paper Feed Jam (optional tray 2) Fuser Area Jam Paper Exit Jam in the duplex unit
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    straight up and out. If you cannot see the paper in this area or the paper does not move when pulled, go to the next step. 6.2.5 Bypass tray Jam 1. If the paper is not feeding properly, pull the paper out of the printer. 2. Open and close the front cover to resume printing. 6-6 Service Manual
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    6.2.6 Fuser Area Jam NOTICE: The fuser area is hot. Take care when removing paper from the printer. 1. Open the front cover and lightly pull the toner cartridge straight out. 2. Remove the paper by gently pulling it straight out. 3. Replace the toner cartridge and close the front cover
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    , and duplex guide to their original position. 10. Close the rear cover. Printing automatically resumes. 7. While pushing the fuser lever to the right, open the fuser door. NOTE: Make sure to unfold the fuser guide before opening the fuser door or you may damage the fuser door. 6-8 Service Manual
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    If the paper does not come out with the duplex unit, remove the paper from the bottom of the printer . 2. Remove the jammed paper from the duplex unit. 3. Push the duplex unit to the printer. CAUTION: If you do not push the duplex unit in correctly, a paper jam may occur. Service Manual 6-9
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    Alignment & Adjustments 6.2.9 Duplex Jam 1 1. Open the rear cover. 2. Unfold the duplex guide fully. 3. Pull the jammed paper out. 4. Return the duplex guide and close the rear cover . Printing automatically resumes. 6-10 Service Manual
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    Laser MFP1815dn) The table in the bellow explains the possible setting functions by user . The details about the ways to use are explained in the user manual. In the service manual, the items are about the possible set-up by user . 1.Paper Setting Paper Tray Paper Size 2.Copy Setup Change Default
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    Alignment & Adjustments 6.4 Tech Mode 6.4.1 How to Enter Tech Mode In service (tech) mode, the technician can check the machine and perform various test , and the LCD briefly displays 'TECH', the machine has entered service (tech) mode. 6.4.2 Setting-up System in Tech Mode MFP1815dn 6-12
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    the error rate remains below the set value. You can select the rate between 5% and 10%. CLEAR ALL MEMORY The function resets the system to factory default settings. This function is used to reset the Peru Argentina Hungary Romania Bulgaria Czech Southafrica South Africa Service Manual 6-13
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    upgrade the Firmware. < Method > How to Update Firmware using RCP 1. Connect PC and Printer with Parallel Cable or USB Cable. 2. Execute RCP and select Firmware Update. 3. Search Firmware file to update with Browse Icon. 4. Click Update icon, firmware file is transmitted to Printer automatically and
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    . The result is displayed on the LCD window each time you press a key. MODEM sound is heard, it means the modem part of the main board malfunctioned. DRAM TEST if the printer mechanism is functioning properly . It is needed in the production progress. Service person doesn't closed. Service Manual 6-15
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    receiving operation. Use this list to check for send and receive errors. If a communication error occurs while the machine is in TECH mode, the protocol list will print automatically. SYSTEM DATA This list provides a list of the user system data settings and tech mode settings. 6-16 Service Manual
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    especial because this mode is developed for related engineers, not for users - After Entering the mode,the message,"Engine Test Mode " is displayed.. - On the mode,an ) 1 : On, 2 : Off (+1300V ± 20V) 1 : On, 2 : Off (ADC Value : 101 ± 5) 1 : On, 2 : Off (Compare each ADC Value) Service Manual 6-17
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    Error" "Diode On" is displayed, when the laser diode is on. On the other case "Diode Off" is displayed. These Functions are considered to check the present state (normal or not)of the Sensors. After the cover is open, touch the sensor and confirm the message changed "Cover Open" to " Cover Close
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    operate the machine, it will start a scan and page count. The time the machine was first used is Firmware version is displayed on LCD. Press 1( in the number keypad) : The LCD display shows "Updated date" Press 2( in the number keypad) : The LCD display shows "Product first use date" Service Manual
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    given below is for reference only. COMPONENT ADF Rubber ADF Roller Pick-up Roller Friction Pad(Paper Tray) Transfer Roller Fuser Toner Cartridge REPLACEMENT CYCLE 20,000 Pages 60,000 Pages 150,000 Pages 150,000 Pages 70,000 Pages 80,000 Pages 4,000 Pages (A4 ISO 5% Pattern) 6-20 Service Manual
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    parts shown below. Alignment & Adjustments 2 6 34 1 7 5 1 OPC Drum 2 Charge Roller 3 Supply Roller 4 Developing Roller 5 Transfer Roller 6 Heat /transfer fault 6 Heat Roller 77.8mm Black spot and fuser ghost 7 Pressure Roller 75.4mm Black side contamination Service Manual 6-21
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    6.9 Error Messages Display # Not Assigned Choose Another Add Paper & Press Star Invalid Cartridge COMM. Error Retry Document Jam Check Feeder Door Open Front Door Duplex jam 0 Check Inside Duplex jam 1 Check Inside Enter again Fuser Door Open Group Not Available Hsync Error Job cancelled by user
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    Load Cartridge No Paper Add Paper No such job Over Heat Call Service Open Heat Error Call Service Paper Jam 0 Open Front Door Paper Jam 1 Cartridge Area Pager Jam 2 Open Rear Door Power Failure Data Lost Printer Error Cycle Power Ready-toner 0% TONER EMPTY Ready-toner 7% TONER LOW Scanner locked
  • Dell 1815dn | Service Manual - Page 94
    cause incorrect tim ing. Solution Replace the defective actuator 7.1.2 JAM 0 • Description 1. Paper has not exited from the cassette. 2. Jam-0 occurs if the paper feeds into the printer . Fuser EXIT Sensor PR L S U CR OPC Toner Cartridge DR SR PTL Feed MP Sensor TR Sensor FR Check
  • Dell 1815dn | Service Manual - Page 95
    Troubleshooting 7.1.3 JAM 1 • Description 1. Recording paper is jammed in front of or inside the fuser . 2. Recording paper is stuck in the discharge roller and in the fuser just after passing through the Actuator-Feed. Check and Cause L S U Solution Fuser CR Toner Cartridge 1. If the
  • Dell 1815dn | Service Manual - Page 96
    . (Background, Hot off set) Solution 1. Disassemble the fuser, clean the area between the Heat-roller and Thermistor and remove the foreign matter off of the pressure roller. 2. If background appears badly in the printing, fix it by referring to the solutions for background. Service Manual 7-3
  • Dell 1815dn | Service Manual - Page 97
    1. Check if ADF rubber and HOLDER rubber are damaged. 2. Check if the document sensors of ADF Ass'y (3 paper sensors) are normal. Solution 1. Replace the contaminated or damaged part. 2. If you cannot confirm the damaged part with the naked eye, try to replace the ADF Ass'y. 7-4 Service Manual
  • Dell 1815dn | Service Manual - Page 98
    Troubleshooting 7.2. Printing Problems (malfunction) 7.2.1 Defective Operation (LCD WINDOW ) Display • Description Strange OPE panel is pressed on. Solution 1. The key is wrong itself or wrongly assembled. 2. Even after the key has been replaced, it is still wrong, try to replace the
  • Dell 1815dn | Service Manual - Page 99
    Troubleshooting 7.2.3 Not functioning of the fuser gear due to melting away • Description The Motor breaks away from its place due to gear melting away . Check and Cause 1. Check the Heat Lamp. Solution 1. Replace the Fuser. 2. Replace the Main PBA. 3. Replace the SMPS. 7.2.4 Paper Empty •
  • Dell 1815dn | Service Manual - Page 100
    The ERROR lamp does not come on even when the printer Door is open. Check and Cause Check the Connector(CN1) and Circuit of the Cover Switch department in the Main PBA. Solution 1. Check the insertion of the Door S/W Connect. 2. Replace the Main PBA or Door Open S/W. Service Manual 7-7
  • Dell 1815dn | Service Manual - Page 101
    Troubleshooting 7.2.8 Defective Motor operation • Description Main Motor is not driving when printing, and paper does not feed into the printer , resulting 'Jam 0'. Check and Cause 1. Motor harness or sub PCB may be defective. Solution 1. Check the Motor harness, replace it, if defective. 2.
  • Dell 1815dn | Service Manual - Page 102
    Troubleshooting 7.2.10 Vertical Line Getting Curved • Description When printing, vertical line gets curved. Check and Cause 1. If the supply of +24v is unstable in the Main Control board linking with LSU, check drive by Engine Test Mode : Diagnostic Code 1 LSU Motor on. 1. Replace LSU. Solution
  • Dell 1815dn | Service Manual - Page 103
    mirror. 3. No 3. : Remove the foreign matter and burr of the exposure window. (Developer cartridge) 4. No. 4. : Open the front cover and check ribs that corresponds to the position of the voids. Remove if found. 5. If the problems are not solved, replace the developer cartridge. 7-10 Service Manual
  • Dell 1815dn | Service Manual - Page 104
    the roller's life is expired, replace it. 4. In case of 37.7 mm interval unremovable in 1, take measures as to replace the develop er cartridge and try to print out. 5. Clean the inside of the set against the paper particles and foreign matter in order not to cause the trouble. Service Manual 7-11
  • Dell 1815dn | Service Manual - Page 105
    Digital Printer Digital Printer Digital Printer Check and Cause 1. Develop roller is stained when the toner of developer cartridge is almost consumed. 2. Ambient temperature is below than 10°C. 3. Bad contact caused by the toner stains between the high voltage terminal in the HVPS and the one in
  • Dell 1815dn | Service Manual - Page 106
    is not guaranteed when using recy - cled paper. 2. Replace the toner cartridge. 3. The up-to-down movement of the transfer roller is swift? 4. The HVPS is normal? (Perform Engine Test Mode diagnostic code 4) 3. Clean the busing on the transfer roller . 4. Replace the HVPS. Service Manual 7-13
  • Dell 1815dn | Service Manual - Page 107
    and replace it. 5. Abnormal low temperature(below 10°C). 5. Wait about 1 hour after power on before using printer. 6. Damaged cleaning blade in the developer. 6. Problem in the toner cartridge, replace the toner cartridge and try to print out. 7.3.10 Ghost (2) • Description Ghost occurs at 75
  • Dell 1815dn | Service Manual - Page 108
    . Solution 1. Replace the toner cartridge. 2. If the transfer roller is contaminated, stains on the face of page will occur. 2. If the transfer roller is contaminated, run PC Cleaning Mode Print 2 or 3 times. And perform Self-T est 2 or 3 times to remove contamination. Service Manual 7-15
  • Dell 1815dn | Service Manual - Page 109
    Remove contamination of the terminals of the toner cartridge and the printer. 7.3.16 Blank Page Print out (2) • Description 1. Blank page is printed. 2. One or several blank pages are printed. 3. When the printer turns on, several blank pages print. Check and Cause 1. Bad ground contacts
  • Dell 1815dn | Service Manual - Page 110
    Troubleshooting 7.4 Fax & Phone Problems 7.4.1 No Dial Tone • Description While on-hook button is LIU and the Main PBA, try to replace the HARNESS. 3. The problem still persists, then replace the LIU and the main B'd in sequence. Notes: Product supports the MF DIAL type only. Service Manual 7-17
  • Dell 1815dn | Service Manual - Page 111
    Troubleshooting 7.4.3 Defective FAX FORWARD/RECEIVE • Description The FAX FORWARD/RECEIVE is not functioning. Check and Cause 1. Check if you can catch a dial tone of f or down. Solution 1. If it makes NOISE while using on-hook dial, replace or repair the telephone line. 7-18 Service Manual
  • Dell 1815dn | Service Manual - Page 112
    Troubleshooting 7.4.5 Defective FAX RECEIVE (1) • Description FORWARD is functioning, but RECEIVE is not functioning or the received data are broken. Check and when the RECEIVE Mode is changed to F AX MODE, it cannot receive, then replace the LIU and the Main B'd in sequence. Service Manual 7-19
  • Dell 1815dn | Service Manual - Page 113
    Troubleshooting 7.4.8 Defective FAX RECEIVE (4) • Description The received data is reduced by more than the RECEIVE Mode is TEL MODE or FAX MODE. Solution 1. If the RECEIVE Mode is set to the TEL MODE, reset it to the FAX MODE. 2. Even after the RECEIVE Mode is changed to the F AX Mode, it cannot
  • Dell 1815dn | Service Manual - Page 114
    Troubleshooting 7.5 Copy Problems 7.5.1 White Copy • Description Blank page is printed out when copy. Check and Cause 1. Check the Scan-Cover open. 2. Check shading profile. 3. Check white/black reference voltage in Main PBA. Solution 1. Room light ca transit a thin original. 2. Remake shading
  • Dell 1815dn | Service Manual - Page 115
    is light or bad. Check and Cause 1. Check shading profile. 2. Check the gap between original and scanner glass. 3. Check printing quality. Solution 1. Remake shading profile in the tech mode. 2. The gap above 0.5 mm can cause a blurred image. 3. See "Print" troubleshooting. 7-22 Service Manual
  • Dell 1815dn | Service Manual - Page 116
    Troubleshooting 7.6 Scanning Problems 7.6.1 Defective PC Scan • Description The PC Scan is not functioning at all. Check and Cause 1. Check the Cable (USB or Parallel) 2. Check if the driver driver setup, if it is not so, rein stall it. (Refer to User's Manual to User's Manual.) Solution 1. If
  • Dell 1815dn | Service Manual - Page 117
    Refer to the recycling brochure packed with the toner cartridge for details. 5. Close the front cover. 7.7.3 Service for Judgement of Inferior Expendables and the Standard of Guarantee Please refer to User's Manual or Instructions on Fax/Printer Expendables SVC for the judgement of inferior expend
  • Dell 1815dn | Service Manual - Page 118
    , so the life is nearly closed. 2. Some part of image is not printed - Shake the developer and then recheck. (1)NG: Check the weight of the developer and clean the LSU window with a cotton swab, then recheck. (2)OK: Lack of toner, so the life is nearly closed. 3. Periodically a noise as "tick tick
  • Dell 1815dn | Service Manual - Page 119
    (2)If materials other than normal parts of the developer are added or substituted. 2. Unclean and rough printouts. (1) Check whether foreign sub stance or toner are stuck to the terminal (contact point) of the developer. (2) Check whether the state of the terminal assembly is normal. 2. In case of
  • Dell 1815dn | Service Manual - Page 120
    Troubleshooting toner are stuck to the terminal(point of contact) of the developer. (2)Check whether the terminal assembly is normal. • The density of printouts is too dark and ghost occurs. 1. All of 1, 2, 3 above (1)Remove toner state of assembly. (Especially state of assembly. (Especially
  • Dell 1815dn | Service Manual - Page 121
    Troubleshooting 7.8 Network Problems Troubleshooting 7.8.1 General Problems Problem Solution System does not function with some wrong values entered y mistake while configuring. Not able to access from SNMP Manager. SyncThru is unable to automatically detect print servers. SyncThru is unable to
  • Dell 1815dn | Service Manual - Page 122
    If the Network menu is not displayed,or the test page is not printed, turn off the printer, then turn it back on. An IP address should be assigned to upgrade the Firmware. Make sure that IP address is entered in Print Server. If an IP address is not entered,reassign it and try again. Service Manual
  • Dell 1815dn | Service Manual - Page 123
    of IP address, subnet mask and default gateway. Try Add a Port. 7.8.4 SyncThru Installation Problems Problem "File Transfer Error" message appears when you execute Installation. 'Unable to add the Port list of Dell ports' message appears, when you add a port. Solution 1.Make sure the previously
  • Dell 1815dn | Service Manual - Page 124
    Drive Ass'y ...page(8-9) 8.9. MP Ass'y ...page(8-10) 8.10. ADF Ass'y...page(8-11) 8.17. Cover Platen Ass'y...page(8-12) 8.16. OPE Unit ...page(8-13) 8.15. Scanner Ass'y ...page(8-14) 8.14. Cassette Ass'y ...page(8-15) 8.15. Fuser Ass'y ...page(8-16) 8.16. Duplex Unit ...page(8-17) Service Manual 8-1
  • Dell 1815dn | Service Manual - Page 125
    Exploded View & Parts List 8.1 Main Exploded Views 8-2 Service Manual 14 13 12 9 11 25 10 32 32 32 2 24 16 1 3 15 17 23-1 8 8-1 0 23 7 26 6 27 28 29 30 31 4 4-3 4-1 5 4-2 33
  • Dell 1815dn | Service Manual - Page 126
    8.2 Cover Ass'y Exploded View & Parts List 4 6 5 3 2 2-1 2-2 2-3 1 0 5-2 5-1 Service Manual 8-3
  • Dell 1815dn | Service Manual - Page 127
    Exploded View & Parts List 8.3 Middle Cover Ass'y 0 4 3 1 5 6 6 2 8-4 Service Manual
  • Dell 1815dn | Service Manual - Page 128
    8.4 Front Cover Ass'y Exploded View & Parts List 0 4 3 2 1 11 7 8 10 10 5 6 9 Service Manual 8-5
  • Dell 1815dn | Service Manual - Page 129
    4 5 6 8 7 Exploded View & Parts List 8.5 Rear Cover Ass'y 8-6 Service Manual 0 3 1 2
  • Dell 1815dn | Service Manual - Page 130
    8.6 Frame Assembly 13 9-6 12 9-5 9-4 58 55 57 54 Transfer Roller 52-1 59 56 60 53 52 9 23 9-1 8-5 8 9-2 8-4 24 8-3 8-2 9-3 10-3 10-2 21 8-1 10-1 10 ? 22 25 27 3-1 3 3-6 1 43 44 47 45 48 46 49 62 40 41 42 66 67 65 64 63 Exploded View & Parts List Service Manual 8-7
  • Dell 1815dn | Service Manual - Page 131
    Exploded View & Parts List 8.7 Fuser Drive Ass'y 0 5 3 5 8 7 6 4 9 1 2 8-8 Service Manual
  • Dell 1815dn | Service Manual - Page 132
    8.8 Main Drive Ass'y Exploded View & Parts List 3 1 0 4 3 8 6 7 5 6 7 2 Service Manual 8-9
  • Dell 1815dn | Service Manual - Page 133
    Exploded View & Parts List 8.9 MP Ass'y 8-10 Service Manual 0 27 4 3 5 19 20 7 10 12 6 9 11 8 16 18 21 22 23 17-1 25 24 13 17-2 17 14 17-3 15 26 24 2-4 2-2 2-3 2-1 1 2 2-6 2-5
  • Dell 1815dn | Service Manual - Page 134
    Service Manual 8-11 0 1 5-3 5-2 5 5-1 5-2 4-5 4-2 4-18 4-19 4-3 4-1 4-17 4-4 4-10 4- 10 2-17 2-4 2-7 2-11 2-8 2-20 2-18 2-9 2-5 2-3 2-15 2-8 2-16 2-8 2-19 2-2 2-11 2-13 2-1 2-14 2-12 1-10 1-3 2 1-2 1-9 1-7 1-4 1-5 1-6 1-8 1-7 6 8.10 ADF Ass'y Exploded View & Parts
  • Dell 1815dn | Service Manual - Page 135
    Exploded View & Parts List 8.11 Cover Platen Ass'y 0 1-2 1-1 1-3 8 9 5 1-4 1-5 6 7 7 5 1 4 4 2 3 8-12 Service Manual
  • Dell 1815dn | Service Manual - Page 136
    8.12 OPE Unit 0 2 Exploded View & Parts List 5 4 1 3 6 7 8 Service Manual 8-13
  • Dell 1815dn | Service Manual - Page 137
    Exploded View & Parts List 8.13 Scanner Ass'y 2 1-1-2 1-1-3 0 1-1-6 1-1-1 1-1 1-1-7 1-1-8 1 1-2 1-5 1-5 1-4 1-3 8-14 Service Manual 2-2-5 2-2-4 2-2-3 2-2-2 2-2 2-2-1 2-2-7 2-2-6 2-3 2-4 2-5 2-10 2-15 2-13 2-12 2-11 2-13 2-14 2-9 2-8 2-7 2-6 2-17 2-18 2-1 2-19
  • Dell 1815dn | Service Manual - Page 138
    8.14 Cassette Ass'y Exploded View & Parts List 2 10 15 6 12 11 7 1 3 7 5 0 8 9 4-3 4-1 13 14 4-4 4-2 4 Service Manual 8-15
  • Dell 1815dn | Service Manual - Page 139
    Exploded View & Parts List 8.15 Fuser Ass'y 8-16 Service Manual 37 34 33 8 67 5 4 1 32 3 35 27 36 25 17 22 30 26 31 27 28 29 23 24 0 15 16 18 21 19 20 39 13 11 12 10 9 2-1 2-2 2-3 2-4
  • Dell 1815dn | Service Manual - Page 140
    8.16 Duplex Unit(Optional) Exploded View & Parts List 11 13 14 15 1 12 0 10 10 7 8 5 8 16 3 4 58 6 3 9 2 9 Service Manual 8-17
  • Dell 1815dn | Service Manual - Page 141
    8.1-24 8.1-25 8.1-26 8.1-27 8.1-28 8.1-29 8.1-30 8.1-31 8.1-31 8.1-32 8.1-33 Dell 1815dn Set JC96-03792A ELA HOU-FRAME 110V JC96-03791A ELA HOU-FRAME 220V JC96-03866A ELA HOU-FUSER DRIVE JC96-03837A ELA HOU-MPF JC96-03762A ELA UNIT-DUPLEX DRIVE JC61-01599A BRACKET-P-GEAR DUP JC31-00048A MOTOR STEP
  • Dell 1815dn | Service Manual - Page 142
    GUIDE-OUTPUT FUSER 8.6 Frame Assembly Drawer# 8.6-0 8.6-0 8.6-1 8.6-2 8.6-3 8.6-3-1 8.6-3-2 8.6-3-3 8.6-3-4 8.6-3-5 8.6-3-6 8.6-4 8.6-4-1 8.6-4-2 8.6-4-3 8.6-4-4 8.6-4-5 8.6-4-6 8.6-5 8.6-8 8.6-8-1 8.6-8-2 8.6-8-3 8.6-8-4 8.6-8-5 8.6-9 8.6-9-1 8.6-9-2 8.6-9-3 8.6-9-4 8.6-9-5 8.6-9-6 8.6-10 8.6-10
  • Dell 1815dn | Service Manual - Page 143
    8.6-62 8.6-63 8.6-64 8.6-65 8.6-66 8.6- FUSER GROUND-P-SHIELD SMPS GROUND-P-GUIDE TR MEC-TERMINAL SPRING ETC-HV APOLLO IPR-TERMINAL TERMINAL-P-HV CR IPR-P-TERMINAL CON HOUSING-M_TERMINAL PBA SUB-CONNECTION PMO-ACTUATOR CVR OPEN GUIDE-TR RIB PLATE-E_SAW GUIDE Fuser Drive Ass'y Drawer# SEC Parts Code
  • Dell 1815dn | Service Manual - Page 144
    R BRACKET-P-PICKUP_MP 8.10 ADF Ass'y Drawer# 8.10-0 8.10-1 8.10-1-1 8.10-1-2 8.10-1-3 8.10-1-4 8.10-1-5 8.10-1-6 8.10-1-7 8.10-1-8 8.10-1-9 8.10-1-10 8.10-1-11 8.10-1-12 8.10-1-13 8.10-1-14 8.10-1-15 8.10-1-16 8.10-1-17 8.10-1-18 8.10-1-19 8.10-1-20 8.10-1-21 8.10-2 SEC Parts Code Description and
  • Dell 1815dn | Service Manual - Page 145
    PICK UP GEAR-PICK UP 26 PMO-PICK UP CLUTCH SUB MEC-ADF ROLLER ASSY RMO-ADF ROLLER PMO-SLEEVE ADF MEA UNIT-COVER OPEN COVER-M-ADF OPEN R2 PMO-GUIDE PAPER DAMPER-PICK UP ADF 8.11 Cover Platen Drawer# SEC Parts Code Description and Specification 8.11-0 8.11-1 8.11-1-1 8.11-1-2 8.11-1-3 8.11-1-4 8.11
  • Dell 1815dn | Service Manual - Page 146
    DELL PCT-LCD WINDOW KEY-M_SELECT KEY-M_MENU KEY-M_TEL RUBBER-TEL MENU PBA SUB-OPE 8.13 Scanner Ass'y Drawer# SEC Parts Code 13-2-3 8.13-2-4 8.13-2-5 8.13-2-6 8.13-2-7 8.13-2-9 8.13-2-10 8.13-2-11 8.13-2-12 8.13-2-13 8.13-2-14 8.13-2-15 DUMMY COVER-M-SCAN DUMMY DELL MCT-GLASS ADF TAPE-DOUBLE FACE
  • Dell 1815dn | Service Manual - Page 147
    ROLLER-HEAT BEARING-PRESSURE/R BUSH-M_HR R GEAR-M_FUSER LAMP-HALOGEN LAMP-HALOGEN MEC-BRUSH ANTISTATIC RMO-RUBBER EXIT_F/UP 8.16 Duplex Unit Drawer# 8.16-0 8.16-1 8.16-2 8.16-3 8.16-4 8.16-5 8.16-6 8.16-7 8.16-8 8.16-9 8.16-10 8.16-11 8.16-12 8.16-13 8.16-14 8.16-15 SEC Parts Code Description
  • Dell 1815dn | Service Manual - Page 148
    Drawer# 8.16-16 SEC Parts Code Description and Specification JC66-20901A BELT-TIMMING QT'y 1 FRU Item (O/X) X Remark ͩ
  • Dell 1815dn | Service Manual - Page 149
    99. Block Diagram Block Diagram Service Manual 9-1
  • Dell 1815dn | Service Manual - Page 150
    1010. Connection Diagram Connection Diagram Service Manual 10-1
  • Dell 1815dn | Service Manual - Page 151
    , 1815dn Fuser Fan, 1815dn Left Side Cover, 1815dn Right Side Cover, 1815dn Front Door Cover, 1815dn Output Tray, 1815dn Cover Top, ADF, 1815dn Duplex Unit, 1815dn Bypass Tray Assembly, 1815dn Bypass Tray Pickup Roller, 1815dn Cover Rear, 1815dn Memory Door, 1815dn Duplex Guide Housing, 1815dn ADF
  • Dell 1815dn | Service Manual - Page 152
    WJ045 PF762 PF044 UG593 ADF Engine Assembly, 1815dn OP Panel Assembly for America in English, 1815dn OP Panel Assembly for Europe & Others in symbol, 1815dn Duplex Drive, 1815dn Transfer Roller, 1815dn Scanner Assembly, 1815dn PBA Sub-Connection, 1815dn Platen Assembly, 1815dn JJ312 Modem Card
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Dell 1815dn
Service Manual
27 Mar 2006