Dell 221-9714 Owner's Manual - Page 124
Troubleshooting
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Troubleshooting The following table lists some common problems you might face and their probable solutions. To troubleshoot, use a single solution from the bullet list or a combination of solutions in the given order. For soft or hard reset, please refer to "Resetting the Axim" on page 53. Problem Solution Accessory with form factor as Compact Flash II or Secure Digital Card has not been detected by the device. • Remove the card from the slot and soft reset the device. • If the card is not detected even after soft resetting the device, remove the card from the slot and hard reset the device. • Certain cards require their own software. Install the software, if necessary. System not responding to screen taps • Clean the touchscreen. • Check the button lock on the left side of the system. • Clean the touchscreen. • Soft reset the device. System not responding to button commands • Check the button lock on the left side of the system. • Tap Unlock on the Today screen if it is in locked state. • Check button assignment settings. • Soft reset the device. 124 Maintenance and Troubleshooting