Dell 5350DN User Guide

Dell 5350DN Manual

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  • Dell 5350DN | User Guide - Page 1
    dn and 5350dn Laser Printers User's Guide November 2009 www.dell.com | support.dell.com Trademarks Information in this document is subject to change without notice. Reproduction of this material in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden. Trademarks
  • Dell 5350DN | User Guide - Page 2
    page ...38 Setting up the printer software...38 Installing printer software ...38 Updating available options in the printer driver...39 Setting up wireless printing...40 Information you will need to set up the printer on a wireless network 40 Installing the printer on a wireless network (Windows
  • Dell 5350DN | User Guide - Page 3
    ...70 Paper sizes supported by the printer ...70 Paper types and weights supported by the printer ...72 Software overview 73 Status Monitor Center...73 Driver Profiler...73 Dell Printer Alert Utility...73 Dell Toner Management System...74 Printing Status Window...74 Dell Printer Supplies Reorder
  • Dell 5350DN | User Guide - Page 4
    test pages ...82 Canceling a print job...83 Canceling a print job from the printer control panel ...83 Canceling a print job from the computer ...83 Understanding printer menus 85 Menus list...85 Paper menu...86 Default Source menu...86 Paper Size/Type menu ...86 Configure MP menu...89 Envelope
  • Dell 5350DN | User Guide - Page 5
    ...130 Replacing supplies...131 Replacing the toner cartridge ...131 Replacing the photoconductor kit ...132 Recycling Dell products...135 Moving the printer...135 Before moving the printer ...135 Moving the printer to another location...135 Shipping the printer ...136 Administrative support 137
  • Dell 5350DN | User Guide - Page 6
    paper jams (optional external duplex unit 146 241-245 paper jams...148 250 paper jam...148 260 paper jam...149 271-279 paper jams...150 280 paper jams...150 281 paper jam...151 282 paper jam...151 283 staple jam...152 Troubleshooting 154 Solving basic problems...154 Solving basic printer problems
  • Dell 5350DN | User Guide - Page 7
    to support Resource Save feature 163 37 Insufficient memory to collate job ...163 37 Insufficient memory for Flash Memory Defragment operation 163 37 Insufficient memory, some held jobs were deleted 164 38 Memory full...164 39 Complex page, some data may not have printed...164 50 PPDS font error
  • Dell 5350DN | User Guide - Page 8
    it is installed 171 Paper trays...172 Solving 2,000-sheet drawer problems ...172 Envelope feeder ...173 Memory card ...173 Flash memory card...173 Hard disk with adapter...173 Internal Solutions Port ...173 Solving paper feed problems...174 Paper frequently jams ...174 Paper jam message remains
  • Dell 5350DN | User Guide - Page 9
    Streaked vertical lines ...182 Streaked horizontal lines...183 Toner fog or background shading appears on the page 183 Toner rubs off...184 Toner specks...184 Transparency print quality is poor...185 Uneven print density...185 Contacting Technical Support...185 Appendix 186 Index 188 Contents 9
  • Dell 5350DN | User Guide - Page 10
    10
  • Dell 5350DN | User Guide - Page 11
    a 26 AWG or larger replacement when connecting this product to the public switched telephone network. CAUTION-SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power
  • Dell 5350DN | User Guide - Page 12
    described in the user documentation, to a professional service person. CAUTION-SHOCK HAZARD: To avoid the risk of electric shock when cleaning the exterior of the printer, unplug the power cord from the wall outlet and disconnect all cables from the printer before proceeding. Safety information
  • Dell 5350DN | User Guide - Page 13
    • Troubleshooting and solving problems • Convenient reference sheet to keep near the printer Help using the printer software The latest supplemental information, updates, and technical support: • Documentation • Driver downloads • Product upgrades • Service call and repair information • Order status
  • Dell 5350DN | User Guide - Page 14
    drivers for my printer and Software and Documentation CD installers for Dell printer software • Readme files-Last-minute technical changes, or advanced technical reference material for experienced users or technicians • Supplies and accessories for my printer • Replacement cartridges Dell Printer
  • Dell 5350DN | User Guide - Page 15
    either a printer stand or printer base if you are using a high-capacity input tray, a duplex unit and an input option, or more than one input option. 1 2 3 4 6 5 7 8 9 Feature/Option Paper Capacity1 1 5-bin mailbox2 500 sheets 2 5-bin mailbox 500 sheets 3 Envelope feeder 85 envelopes
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    , covers, and doors. If you plan to install any options, leave enough room for them also. It is important to: • Make sure airflow in the room meets the latest revision of the ASHRAE 62 standard. • Provide a flat, sturdy, and stable surface. • Keep the printer: - Away from the direct airflow of air
  • Dell 5350DN | User Guide - Page 17
    factory defaults are restored. • Settings chosen from a software program can also change or override the user default settings selected from the printer control panel. Enter numbers or symbols on the display. Returns the display to the previous screen 6 Indicator light Indicates the printer status
  • Dell 5350DN | User Guide - Page 18
    all printer activity A list of options is offered once Stopped appears on the display. Opens the menu index Note: The menus are available only when the printer is in the Ready state. Insert a flash drive into the front of the printer to print saved files. Note: Only the front USB port supports flash
  • Dell 5350DN | User Guide - Page 19
    the printer. Available internal options • Memory cards • Firmware cards • Printer hard disk • Internal Solutions Ports (ISP) All of these options may not be available. For more information, contact the place where you purchased the printer. Accessing the system board to install internal options Note
  • Dell 5350DN | User Guide - Page 20
    illustration below to locate the appropriate connector. Warning-Potential Damage: System board electronic components are easily damaged by static electricity. Touch something metal on the printer before touching any system board electronic components or connectors. Additional
  • Dell 5350DN | User Guide - Page 21
    2 3 1 Firmware and flash memory card connectors 2 Memory card connector 3 Printer hard disk connector Installing a memory card Note: This task requires a flathead screwdriver. CAUTION-SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after
  • Dell 5350DN | User Guide - Page 22
    . 2 1 1 Notches 2 Ridges 5 Push the memory card straight into the connector until it snaps into place. 6 Replace the system board cover and close the system board door. 1 2 3 Installing a flash memory or firmware card Note: This task requires a flathead screwdriver. Additional printer setup 22
  • Dell 5350DN | User Guide - Page 23
    two connections for an optional flash memory or firmware card. Only one of each may be installed, but the connectors are interchangeable. CAUTION-SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the
  • Dell 5350DN | User Guide - Page 24
    4 Push the card firmly into place. Notes: • The entire length of the connector on the card must touch and be flush against the system board. • Be careful not to damage the connectors. 5 Replace the system board cover and close the system board door. 1 2 3 Additional printer setup 24
  • Dell 5350DN | User Guide - Page 25
    . 3 2 1 2 Unpack the ISP and plastic tee. Note: Avoid touching the components on the card. 3 Locate the appropriate connector on the system board. Note: If an optional printer hard disk is currently installed, then the printer hard disk must first be removed. To remove the
  • Dell 5350DN | User Guide - Page 26
    , leaving the cable attached to the printer hard disk. To unplug the cable, squeeze the paddle at the plug of the interface cable to disengage the latch before pulling the cable out. b Remove the screws holding the printer hard disk in place. c Remove the printer hard disk by pulling it upward to
  • Dell 5350DN | User Guide - Page 27
    d Remove the thumbscrews that attach the printer hard disk mounting bracket to the printer hard disk, and then remove the bracket. Set the printer hard disk aside. 4 Remove the metal cover from the ISP opening. 2 1 Additional printer setup 27
  • Dell 5350DN | User Guide - Page 28
    tee snaps into place. Be sure each post of the tee has latched completely, and that the tee is seated firmly onto the system board. 6 Install the ISP onto the plastic tee. Angle the ISP over the plastic tee, and then approach the plastic tee so that any overhanging connectors will
  • Dell 5350DN | User Guide - Page 29
    7 Lower the ISP toward the plastic tee until the ISP is seated between the guides of the plastic tee. 8 Insert the long thumbscrew and turn it clockwise enough to hold the ISP in place, but do not tighten the thumbscrew at this time. Additional printer setup 29
  • Dell 5350DN | User Guide - Page 30
    cable into the receptacle of the system board. Note: The plugs and receptacles are color coded. 12 If a printer hard disk was previously installed, then attach the printer hard disk to the ISP. For more information, see "Installing a printer hard disk" on page 31. Additional printer setup 30
  • Dell 5350DN | User Guide - Page 31
    13 Replace the system board cover and close the system board door. 1 2 3 Installing a printer hard disk Note: This task requires a flathead screwdriver. CAUTION-SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer
  • Dell 5350DN | User Guide - Page 32
    3 Locate the appropriate connector on the system board. Note: If an optional ISP is currently installed, then the printer hard disk must be installed onto the ISP. To install a printer hard disk onto the ISP: a Using a flathead screwdriver to loosen the screws, remove the thumbscrews that attach the
  • Dell 5350DN | User Guide - Page 33
    of the ISP. Note: The plugs and receptacles are color coded. To install a printer hard disk directly onto the system board: a Align the standoffs of the printer hard disk with the holes in the system board, and then press downward on the printer hard disk until the standoffs have seated into place
  • Dell 5350DN | User Guide - Page 34
    b Attach the two provided screws to secure the printer hard disk mounting bracket. c Insert the plug of the printer hard disk interface cable into the receptacle of the system board. Note: The plugs and receptacles are color coded. 4 Replace the system board cover and close the system board door. 1
  • Dell 5350DN | User Guide - Page 35
    . Installing paper drawers The printer supports up to four optional drawers. A drawer consists of a tray and a support unit. All drawers are installed the same way. CAUTION-SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up
  • Dell 5350DN | User Guide - Page 36
    in the safety latches could damage the latches. To remove an optional drawer, push in the safety latches on both sides of the drawer until they click and stay recessed, and then lift the printer. Attaching cables CAUTION-POTENTIAL INJURY: Do not set up this product or make any electrical or cabling
  • Dell 5350DN | User Guide - Page 37
    the printer options are installed correctly. Note: If you have not made any menu item settings changes yet, then the menu settings page lists all the factory default settings. Once you select and save other settings from the menus, they replace the factory default settings as user default settings
  • Dell 5350DN | User Guide - Page 38
    Status is "Connected." If Status is "Not Connected," the LAN drop may not be active, or the network cable may be malfunctioning. Consult a system support person for a solution, and then print another network setup page. Setting up the printer software Installing printer software A printer driver
  • Dell 5350DN | User Guide - Page 39
    on the Dell Support Web site at support.dell.com. Updating available options in the printer driver Once the printer software and any options are installed, it may be necessary to manually add the options in the printer driver to make them available for print jobs. For Windows users 1 Click , or
  • Dell 5350DN | User Guide - Page 40
    , see the Networking Guide on the Software and Documentation CD. Installing the printer on a wireless network (Windows) Before you install the printer on a wireless network, make sure that: • An optional wireless card is installed in your printer. • Your wireless network is set up and working
  • Dell 5350DN | User Guide - Page 41
    and computer are fully on and ready. Do not connect the USB cable until instructed to do so on the screen. 2 Insert the Software and Documentation CD. 3 Click Install Printer and Software. 4 Click Agree to accept the terms of the License Agreement. 5 Select Suggested and then click Next. 6 Click
  • Dell 5350DN | User Guide - Page 42
    follow steps 2 through 6 for each computer. Installing the printer on a wireless network (Macintosh) Before you install the printer on a wireless network, make sure that: • An optional wireless card is installed in your printer. • Your wireless network is set up and working properly. • The computer
  • Dell 5350DN | User Guide - Page 43
    printer information 1 Access the AirPort options. In Mac OS X version 10.5 or later a From the Apple menu, choose System Preferences. b Click Network. c Click AirPort. In Mac of the MAC address located on the MAC address sheet. printer name. Note: The application is referred to as Rendezvous in Mac
  • Dell 5350DN | User Guide - Page 44
    the user password, and then click OK. All necessary software is installed on the computer. i Click Restart when installation is complete. 2 Add the printer: a For IP printing: In Mac OS X version 10.5 or later 1 From the Apple menu, choose System Preferences. 2 Click Print & Fax. Additional printer
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    Default Browser tab. 6 Click More Printers. 7 From the first pop-up menu, choose AppleTalk. 8 From the second pop-up menu, select Local AppleTalk zone. 9 Select the printer from the list. 10 Click Add. Installing the printer on a wired network Use the following instructions to install the printer
  • Dell 5350DN | User Guide - Page 46
    a network setup page" on page 38. 3 Locate the printer IP address in the TCP/IP section of the network setup page. You will need the IP address if you are configuring access for computers on a different subnet than the printer. 4 Install the drivers and add the printer. a Install a PPD file on the
  • Dell 5350DN | User Guide - Page 47
    X version 10.5 or later 1 From the Apple menu, choose System Preferences. 2 Click Print & Fax. 3 Click +. 4 Click IP. 5 Type in the IP address of your printer in the Address field. 6 Click Add. In Mac OS X version 10.4 and earlier 1 From the Finder desktop, choose Go > Applications. 2 Double-click
  • Dell 5350DN | User Guide - Page 48
    the cable (to switch to a wired connection) or disconnect the cable (to switch to a wireless connection), and then turn the printer back on again. For Windows users 1 Print a network setup page and make a note of the new IP address. 2 Click , or click Start and then click Run. 3 In the Start Search
  • Dell 5350DN | User Guide - Page 49
    & Fax. c Click +. d Click AppleTalk. e Select the printer from the list. f Click Add. In Mac OS X version 10.4 and earlier a From the Go menu, choose Applications. b Double-click Utilities. c Double-click Print Center or Printer Setup Utility. d From the Printer List, click Add. e Choose the Default
  • Dell 5350DN | User Guide - Page 50
    box next to the selected printer model is checked. j Select any other optional software you want to install, and then click Next. k Click Finish to complete the printer software installation. 3 Set the COM port parameters: After the printer driver is installed, you must set the serial parameters in
  • Dell 5350DN | User Guide - Page 51
    the printer. Look for the printer settings under the serial heading on the Menu Settings page you printed earlier. f Click OK, and then close all the windows. g Print a test page to verify printer installation. When a test page prints successfully, printer setup is complete. Additional printer setup
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    trays cannot distinguish the paper size when both A5 and Statement sizes or B5 and Executive sizes are loaded in the printer trays. From the Size Sensing menu, specify which size you want the printer to detect. Note: The multipurpose feeder does not use auto-size sensing and can support both A5- and
  • Dell 5350DN | User Guide - Page 53
    height and width Defining a specific height and width measurement for the Universal paper size (in the portrait orientation) allows the printer to support the size, including support for standard features such as duplex printing and printing multiple pages on one sheet. 1 From the Universal Setup
  • Dell 5350DN | User Guide - Page 54
    these instructions to load paper in either tray: 1 Pull the tray out. Note: Do not remove trays while a job prints or while Busy appears on the display. Doing so may cause a jam. 2 Squeeze the width guide tab inward as shown, and move the width guide to the correct position for the paper size being
  • Dell 5350DN | User Guide - Page 55
    sided printing • Print side faceup for duplex printing Note: Paper must be loaded differently in the trays if an optional Staple Finisher is installed. Without an optional Staple Finisher With an optional Staple Finisher LETTERHEAD LETTERHEAD Single-sided printing Single-sided printing Loading
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    stack, and lock the length guide for the paper sizes indicated on the tray. 7 Insert the tray. 8 If a different type of paper was loaded than the type previously loaded in the tray, then change the Paper Type setting for the tray from the printer control panel. Loading paper and specialty media 56
  • Dell 5350DN | User Guide - Page 57
    Loading the 2000-sheet tray 1 Pull the tray out. 2 Pull up and slide the width guide to the correct position for the paper size being loaded. 3 Unlock the length guide. Loading paper and specialty media 57
  • Dell 5350DN | User Guide - Page 58
    or crease the paper. Straighten the edges on a level surface. 6 Load the paper stack: • Print side facedown for single-sided printing • Print side faceup for duplex printing Note: Paper must be loaded differently in the trays if an optional Staple Finisher is installed. Loading paper and specialty
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    an optional Staple Finisher LETTERHEAD With an optional Staple Finisher Single-sided printing LETTERHEAD Single-sided printing Duplex (two-sided) printing Duplex (two-sided) printing Note: Notice the maximum fill line on the side of the tray which indicates the maximum height for loading paper
  • Dell 5350DN | User Guide - Page 60
    7 Insert the tray. Loading the multipurpose feeder 1 Press the release latch, and then pull down the multipurpose feeder door. 1 2 Loading paper and specialty media 60
  • Dell 5350DN | User Guide - Page 61
    fully extended. 3 Squeeze and slide the width guide to the far right. 4 Flex the sheets of paper or specialty media back and forth to loosen them, and then fan them. Do not fold or crease them. Straighten the edges on a level surface. Paper Envelopes Transparencies* * Avoid touching the print side
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    envelopes may severely damage the printer. 6 Adjust the width guide to lightly touch the edge of the paper stack. Make sure the paper fits loosely in the multipurpose feeder, lies flat, and is not bent or wrinkled. 7 From the printer control panel, set the Paper Size and Paper Type. Loading paper
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    . • Long envelopes-Fully open the envelope support. 2 Lift the envelope weight back toward the printer. 3 Slide the width guide to the right. 4 Prepare the envelopes for loading. Flex the envelopes back and forth to loosen them, and then fan them. Do not fold or crease the paper. Straighten the
  • Dell 5350DN | User Guide - Page 64
    Paper Size setting according to the position of the paper guides in each tray except the multipurpose feeder. The printer can sense A4, A5, JIS B5, Letter, Legal, Executive, and Universal paper sizes. The multipurpose feeder and trays using other paper sizes can be linked manually using the Paper
  • Dell 5350DN | User Guide - Page 65
    automatically. Paper Size settings for the multipurpose feeder are not automatic; they must be set manually from the Paper Size menu. Warning-Potential Damage: Do not assign a Paper Type name that does not accurately describe the type of paper loaded in the tray. The temperature of the fuser varies
  • Dell 5350DN | User Guide - Page 66
    the printer, print a network setup page and locate the address in the TCP/IP section. 2 Click Settings. 3 Click Paper Menu. 4 Click Custom Name. 5 Type a name for the paper type in a Custom Name box. Note: This custom name will replace a custom type name under the Custom Types and Paper Size
  • Dell 5350DN | User Guide - Page 67
    recommend 90 g/m2 (24 lb) or heavier paper. Curl Curl is the tendency for paper to curl at its edges. Excessive curl can cause paper feeding problems. Curl can occur after the paper passes through the printer, where it is exposed to high temperatures. Storing paper unwrapped in hot, humid, cold, or
  • Dell 5350DN | User Guide - Page 68
    , rough or heavily textured surface papers, or curled papers • Recycled papers that fail EN12281:2002 (European) • Paper weighing less than 60 g/m2 (16 lb) • Multiple-part forms or documents Selecting paper Using appropriate paper prevents jams and helps ensure trouble-free printing. To help avoid
  • Dell 5350DN | User Guide - Page 69
    are general guidelines only and that paper meeting these guidelines may still cause paper feeding problems in any laser printer (for example, if the paper curls excessively under normal printing conditions). Storing paper Use these paper storage guidelines to help avoid jams and uneven print quality
  • Dell 5350DN | User Guide - Page 70
    the types of paper they support. Note: For an unlisted paper size, select the closest larger listed size. Paper sizes supported by the printer Paper size Dimensions 250- or 550sheet trays (standard or optional) Optional 2000- sheet tray Multipurpose feeder Duplex unit Envelope feeder A4 210
  • Dell 5350DN | User Guide - Page 71
    Paper size Dimensions 250- or 550sheet trays (standard or optional) Optional 2000- sheet tray Multipurpose feeder Duplex unit Envelope feeder Universal3,4 138 x 210 mm X (5.5 x 8.3 in.) up to 216 x 356 mm (8.5 x 14 in.) X X 70 x 127 mm X X (2.8 x 5 in.) up to 216 x 356 mm (8.5 x 14
  • Dell 5350DN | User Guide - Page 72
    • Rough/Cotton1 • Recycled Card stock 250- or 550-sheet trays (standard or optional) Optional 2000-sheet tray Envelopes X X Labels • Paper1 • Vinyl Transparencies 1 This option is not supported by the duplex unit. Multipurpose feeder Duplex unit X X X Paper and specialty media guidelines 72
  • Dell 5350DN | User Guide - Page 73
    driver settings and other data for such things as: • Print orientation and N-Up (document settings) • Installation status of an output tray (printer options) • User-defined paper sizes (custom papers) • Simple text and watermarks • Overlay references • Font references • Form associations Dell
  • Dell 5350DN | User Guide - Page 74
    Laser Printer. In Windows XP: Click Start Programs or All Programs Dell Printers Dell 5230n/dn or 5350dn Laser Printer. 2 Click Printer Alert Utility. Dell Toner Management System Printing Status Window Note: For the Printing Status Window to work properly, bidirectional communication support
  • Dell 5350DN | User Guide - Page 75
    Found launches, select the printer you are ordering the supplies for. 4 Follow the instructions on the screen. • If ordering from the Web, click the link under the Order Online heading. • If ordering by phone, call the number that appears
  • Dell 5350DN | User Guide - Page 76
    , see "Avoiding jams" on page 140 and "Storing paper" on page 69. Printing a document 1 Load paper into a tray or feeder. 2 From the printer control panel Paper menu, set the Paper Type and Paper Size to match the loaded paper. 3 Do one of the following: For Windows users a With a document
  • Dell 5350DN | User Guide - Page 77
    before buying large quantities. When printing on envelopes: • Feed envelopes from the multipurpose feeder or the optional envelope feeder. • Set the Paper Type to Envelope, and select the envelope size. • Use envelopes designed specifically for laser printers. Check with the manufacturer or vendor
  • Dell 5350DN | User Guide - Page 78
    tray, or the multipurpose feeder. • Make sure the Paper Type is Card Stock. • Select the appropriate Paper Texture setting. • Be aware that preprinting, perforation, and creasing may significantly affect the print quality and cause jams or other paper handling problems. • Check with the manufacturer
  • Dell 5350DN | User Guide - Page 79
    after they print. Repeat and Reserve jobs continue to be held in the printer until you choose to delete them. For Windows Users 1 With a document open, click File  Print. 2 Click Properties, Preferences, Options, or Setup. 3 Click Other Options, and then click Print and Hold. 4 Select your job type
  • Dell 5350DN | User Guide - Page 80
    the print options pop-up menu, choose Job Routing. 3 Choose your job type (Confidential, Reserve, Repeat, Verify, profiles, forms from a kiosk, bookmarks, or a parked job), and then assign a user name. For a confidential job, also enter a four-digit PIN. 4 Click Print, and then go to the printer to
  • Dell 5350DN | User Guide - Page 81
    system are not supported. • Before printing an encrypted .pdf file, enter the file password from the printer control panel. printer requires attention, such as when a jam has occurred, then the printer ignores it. • If you insert the flash drive while the printer is printing other jobs, then Printer
  • Dell 5350DN | User Guide - Page 82
    until appears next to PCL Fonts, PostScript Fonts, or PPDS Fonts, and then press . After the font sample list prints, Ready appears. Printing a directory list A directory list shows the resources stored in flash memory or on the hard disk. 1 Make sure the printer is on and Ready appears. 2 From the
  • Dell 5350DN | User Guide - Page 83
    a job to cancel. 3 From the keyboard, press Delete. For Macintosh users In Mac OS X version 10.5 or later: 1 From the Apple menu, choose System Preferences. 2 Click Print & Fax, and then double-click the printer icon. 3 From the printer window, select the job to cancel. 4 From the icon bar at the
  • Dell 5350DN | User Guide - Page 84
    In Mac OS X version 10.4 and earlier: 1 From the Go menu, choose Applications. 2 Double-click Utilities, and then double-click Print Center or Printer Setup Utility. 3 Double-click the printer icon. 4 From the printer window, select the job to cancel. 5 From the icon bar at the top of the window,
  • Dell 5350DN | User Guide - Page 85
    Emul Menu PPDS Menu HTML Menu Image Menu Flash Drive Menu Print All Print Quality Printing Guide Media Guide Print Defects Menu Map Information Guide Connection Guide Moving Guide Supplies Guide 1 Only appears if Envelope Feeder is supported and installed. 2 Depending on the printer setup, this
  • Dell 5350DN | User Guide - Page 86
    Menu item Default Source Tray MP Feeder Envelope Feeder Manual Paper Manual Env Description Sets a default paper source for all print jobs Notes: • Tray 1 (standard tray) is the factory default setting. • Only an installed paper source will appear as a menu setting. • A paper source selected
  • Dell 5350DN | User Guide - Page 87
    is the US factory default setting. • The multipurpose feeder does not automatically sense paper size. The paper size value must be set. 1 Appears only if Tray Size Sensing is turned off. Note: Only installed trays, drawers, and feeders are listed in this menu. Understanding printer menus 87
  • Dell 5350DN | User Guide - Page 88
    to six types of envelopes. Specifies the size of the paper being manually loaded Note: A4 is the international factory default setting. Letter is the US factory default setting. 1 Appears only if Tray Size Sensing is turned off. Note: Only installed trays, drawers, and feeders are listed in this
  • Dell 5350DN | User Guide - Page 89
    Note: Envelope is the factory default setting. 1 Appears only if Tray Size Sensing is turned off. Note: Only installed trays, drawers, and feeders are listed in this menu. Configure MP menu Menu item Configure MP Cassette Manual Description Determines when the printer selects paper from the
  • Dell 5350DN | User Guide - Page 90
    of the card stock loaded in a specific tray Notes: • Normal is the factory default setting. • Settings appear only if card stock is supported. Specifies the relative texture of the transparencies loaded in a specific tray Note: Normal is the factory default setting. Understanding printer menus 90
  • Dell 5350DN | User Guide - Page 91
    Normal is the factory default setting. Specifies the relative texture of the paper loaded in a specific tray Note: Normal is the factory default setting. Specifies the relative texture of the paper loaded in a specific tray Note: Normal is the factory default setting. Understanding printer menus 91
  • Dell 5350DN | User Guide - Page 92
    is the factory default setting. Specifies the relative weight of the labels loaded in a specific tray Note: Normal is the factory default setting. Specifies the relative weight of the vinyl labels loaded in a specific tray Note: Normal is the factory default setting. Understanding printer menus 92
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    of the paper loaded in a specific tray Note: Normal is the factory default setting. Specifies the relative weight of the custom paper type loaded in a specific tray Notes: • Normal is the factory default setting. • Settings appear only if the custom type is supported. Understanding printer menus 93
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    occurs for all jobs that specify Heavy as the paper type Note: Off is the factory default setting. Notes: • Duplex sets the printer default to 2-sided printing for every print job unless 1-sided printing is selected from Print Properties in Windows or the Print dialog in Macintosh. • If Duplex is
  • Dell 5350DN | User Guide - Page 95
    the other paper size settings and includes similar options, such as support for duplex printing and printing multiple pages on one sheet. Menu item Units of Measure Inches Millimeters Description Identifies the units of measure Notes: • Inches is the US factory default setting. • Millimeters is
  • Dell 5350DN | User Guide - Page 96
    available output bins. • The Link Optional setting links together all available output bins except the standard bin and only appears when at least two optional bins are installed. • The Type Assignment setting assigns each paper type to an output bin or linked bin set. Understanding printer menus 96
  • Dell 5350DN | User Guide - Page 97
    each supported paper type Available selections for each type are: Disabled Standard Bin Bin Note: Standard Bin is the factory default setting. Description Prints a report containing information about paper loaded into trays, installed memory, the total page count, alarms, timeouts, the printer
  • Dell 5350DN | User Guide - Page 98
    Notes: • Job Buffer Size must be set to 100%. • The optional flash memory or printer hard disk must be installed correctly and working properly. Prints a report containing asset information including the printer serial number and model name. The report contains text and UPC bar codes that can be
  • Dell 5350DN | User Guide - Page 99
    to restart. The menu selection is updated. Sets the size of the network input buffer Notes: • Auto is the factory default setting. • The value can be changed in 1K increments. • The maximum size allowed depends on the amount of memory in the printer, the size of the other link buffers, and whether
  • Dell 5350DN | User Guide - Page 100
    network setup Print NetWare Setup Page Notes: • The Setup Page contains information about the network printer settings, such as the TCP/IP address. • The NetWare Setup Page menu item appears only on models that support NetWare and shows information about NetWare settings. Network Card menu This
  • Dell 5350DN | User Guide - Page 101
    is canceled Notes: • 90 seconds is the factory default setting. • A setting value of 0 disables the timeout. • If a value of 1-9 is selected, then the setting is saved as 10. Allows the printer to print a banner page Note: Off is the factory default setting. TCP/IP menu Use the following menu items
  • Dell 5350DN | User Guide - Page 102
    Configuration On Off View Hostname View Address View Router Address Enable DHCPv6 On Off Description Enables IPv6 in the printer Note: On is the factory default setting. Specifies whether the network adapter accepts the automatic IPv6 address configuration entries provided by a router Note: On is
  • Dell 5350DN | User Guide - Page 103
    access point. • Ad hoc is the factory default setting. Ad hoc mode configures the printer for wireless networking directly between it and Name View Address Set Zone Description Activates AppleTalk support Note: Yes is the factory default setting. Shows the
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    Mode Yes No Description Activates NetWare support Note: No is the factory default setting. Lets you view the assigned factory default setting. Specifies the NSQ/GSQ Mode setting Note: Yes is the factory default setting. USB menu Menu item PCL SmartSwitch On Off Description Sets the printer
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    defined by the NPA protocol Notes: • Auto is the factory default setting. • Changing this setting from the printer control panel and then exiting the menus causes the printer to restart. The menu selection is updated. USB Buffer Sets the size of the USB input buffer Disabled Notes: Auto 3K to
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    is the factory default setting. • Changing this setting from the printer control panel and then exiting themenus causes the printer to restart. The menu selection is updated. Sets the size of the parallel input buffer Notes: • Auto is the factory default setting. • The Disabled setting turns off
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    • Fastbytes is the factory default setting. It provides compatibility with most existing parallel ports and is the recommended setting. • The Standard setting tries to resolve parallel port communication problems. Determines whether or not the printer honors printer hardware initialization requests
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    panel and then exiting themenus causes the printer to restart. The menu selection is updated. Serial Buffer Disabled Auto 3K to Sets the size of the serial input buffer Notes: • Auto is the factory default setting. • The Disabled setting turns off job buffering. Any jobs
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    in the Serial Option or Serial Option 2 menus. Specifies the number of data bits that are sent in each transmission frame Note: 8 is the factory default setting. Sets the parity for serial input and output data frames Note: None is the factory default setting. Determines whether the printer uses the
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    by the printer Sets the printer to use SSL for increased security when connecting to the SMTP server Notes: • Disabled is the factory default setting for Use SSL. • When the Negotiate setting is used, your SMTP server determines if SSL will be used. Specifies the type of user authentication required
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    example, the Web page) can remain idle before automatically logging the user off. 10 minutes is the factory default setting. Confidential Print menu is the default setting. • This menu item appears only if a printer hard disk is installed. • Once a limit is reached, the jobs for that user name and
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    user to export the security log Notes: • To export the log from the printer control panel, a flash drive must be attached to the printer. • From the Embedded Web Server, the log can be downloaded to a computer. Specifies whether audit logs are deleted Note: Delete Now is the factory default setting
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    may not be available for all printers. Minimizes the use of energy, paper, or specialty media Notes: • Off is the factory default setting. Off resets the printer to its factory default settings. • The Energy setting minimizes the power used by the printer. Performance may be affected but not
  • Dell 5350DN | User Guide - Page 114
    and the default for each input source in the Paper Size/Paper Type menu. Sets the amount of light from an optional output bin Notes: • In Normal/Standby Mode, the factory default is Bright. • In Power Saver Mode, the factory default is Dim. Sets an alarm to sound when the printer requires operator
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    message before canceling the remainder of the print job Notes: • 90 seconds is the factory default setting. • When the timer expires, any partially printed page still in the printer is printed, and then the printer checks to see if any new print jobs are waiting. • Print Timeout is available only
  • Dell 5350DN | User Guide - Page 116
    is the factory default setting. Do Not Restore keeps the user-defined settings. • Restore Now returns all printer settings to the factory default settings except Network/Ports menu settings. All downloads stored in RAM are deleted. Downloads stored in flash memory or on a printer hard disk are
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    is the factory default setting. Off sets the printer to retain the downloads only until memory is needed. Downloads are deleted in order to process print jobs. • The On setting retains the downloads during language changes and printer resets. If the printer runs out of memory, 38 Memory Full appears
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    in alphabetical order on the printer control panel. Description Specifies whether duplex (2-sided) printing is set as the default for all print jobs Notes: • 1 sided is the factory default setting. • To set 2-sided printing from the software program: for Windows users, click File  Print, and then
  • Dell 5350DN | User Guide - Page 119
    N-up (pages-sides) Note: None is the factory default setting. Specifies whether print jobs are stapled Notes: • This menu item is available only when the Staple Finisher is installed. • Off is the factory default setting. Print jobs are not stapled. • Envelopes are not stapled. Understanding printer
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    installed. • None is the factory default setting. No pages are offset during the print job. • Between Jobs offsets each print job. • Between Copies offsets each copy of a print job. Description Specifies the printed output resolution Note: 600 dpi is the factory default setting. The printer driver
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    in printed output Notes: • 0 is the factory default setting. • Higher settings show more difference between levels of gray. Description Formats the flash memory. Flash memory refers to the memory added by installing a flash memory option card in the printer. Warning-Potential Damage: Do not turn off
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    Scales page content to fit the selected paper size Note: No is the factory default setting. Prints annotations in a PDF Note: Do Not Print is the factory default setting. Description Prints a page containing the PostScript error Note: Off is the factory default setting. Understanding printer menus
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    Resident is the factory default setting. • A formatted optional flash memory card must be installed in the printer and operating properly for this menu item to be available. • The optional flash memory card cannot be Read/Write, Write, or password protected. • Job Buffer Size must not be set to 100
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    on the Lines per Page, Paper Size, and Orientation settings. Select the desired Paper Size and Orientation before setting Lines per Page. Sets the printer to print on A4-size paper Notes: • 198 mm is the factory default setting. • The 203-mm setting sets the width of the page to allow the printing
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    installed. Tray 5 default = 21 Envelope default = 6 Manual paper default = 2 Manual envelope default = 3 Tray Renumber Returns all tray, drawer, and feeder assignments to the factory default settings Restore Defaults Yes No PPDS menu Menu item Orientation Portrait Landscape Lines per Page
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    software or programs that use different source assignments for trays, drawers, and feeders Notes: • Off is the factory default setting. • Tray 2 is displayed only when it is installed. Specifies whether the printer automatically performs a carriage return (CR) after a line feed (LF) control command
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    can be increased in 1% increments. Sets the page orientation for HTML documents Note: Portrait is the factory default setting. Sets the page margin for HTML documents Notes: • 19 mm is the factory default setting. • Margin size can be increased in 1-mm increments. Understanding printer menus 127
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    selected paper size Notes: • Best Fit is the factory default setting. • When Auto Fit is set to On, Scaling is automatically set to Best Fit. Sets the image orientation Note: Portrait is the factory default setting. Help menu The Help menu consists of Help pages that are stored in the printer as
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    to clean the interior may cause damage to your printer. 5 Make sure the paper support and standard exit bin are dry before beginning a Conserving supplies There are some settings you can change from the printer control panel that will help you conserve toner and paper. For more information, see
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    Device Status. The Device Status page appears, displaying a summary of supply levels. Ordering supplies Note: All life estimates for printer supplies assume printing on letter- or A4-size plain paper. Printer attached to a network 1 Type your printer IP address in your Web browser to launch the Dell
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    left in your cartridge by printing a menu settings page. To replace the toner cartridge: 1 Open the front door by pressing the button on the left side of the printer and lowering the door. 2 1 2 Press the button on the base of the photoconductor kit, and then pull the toner cartridge out using the
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    photoconductor kit. Push the toner cartridge in as far as it will go. The cartridge clicks into place when correctly installed. 6 Close the front door. Replacing the photoconductor kit The printer automatically notifies you before the photoconductor kit reaches a page maximum by showing 84 PC Kit
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    by pressing the button on the left side of the printer and lowering the front door. 2 Pull the photoconductor kit and toner cartridge out of the printer as a unit by pulling on the toner cartridge handle. Note: The photoconductor kit and toner cartridge form a unit. Place the unit on a flat, clean
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    the toner cartridge until it clicks into place. 6 Install the unit into the printer by aligning the arrows on the guides of the unit with the arrows in the printer. Push the unit as far as it will go. 7 After you replace the photoconductor kit, reset the photoconductor counter. To reset the counter
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    by following these precautions: • Any cart used to move the printer must have a surface able to support the full footprint of the printer. Any cart used to move the options must have a surface able to support the dimensions of the options. • Keep the printer in an upright position. Maintaining the
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    • Avoid severe jarring movements. Shipping the printer When shipping the printer, use the original packaging or call the place of purchase for a relocation kit. Maintaining the printer 136
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    browser. Checking the device status From the Device Status page of the Embedded Web Server, it is possible to see tray settings, the level of toner in the toner cartridge, the percentage of life remaining in the photoconductor kit, and capacity measurements of certain printer parts. To access the
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    know the IP address of the printer, then print a network setup page and locate the IP address in the TCP/IP section. 2 Click Reports, and then click the type of report you want to view. Adjusting Power Saver Available settings range from 1-240 minutes. The factory default setting is 30 minutes. To
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    on page 37. Warning-Potential Damage: Restore Now returns most printer settings to the original factory default settings. Exceptions include the display language, custom sizes and messages, and Network/Port menu settings. All downloads stored in RAM are deleted. Downloads stored in flash memory are
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    of jammed pages is displayed. Avoiding jams The following hints can help you avoid jams. Paper tray recommendations • Make sure the paper lies flat in the tray. • Do not remove trays while the printer is printing. • Do not load trays, the multipurpose feeder, or the envelope feeder while the printer
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    Multipurpose feeder Envelope feeder Optional output bins Staple finisher Staple cartridge 200 paper jam 1 Push the release latch, and then lower the multipurpose feeder door. 2 Push the release latch, and then open the front cover. 4 1 2 3 3 Lift and pull the toner cartridge out of the printer
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    feeder door. 9 Press . 201 paper jam 1 Push the release latch, and then lower the multipurpose feeder door. 2 Push the release latch, and then open the front cover. 4 1 2 3 3 Lift and pull the toner cartridge out of the printer. Warning-Potential Damage: Do not touch the photoconductor drum
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    easy to remove, then open the rear door and remove the paper from there. 6 Align and reinstall the toner cartridge. 7 Close the front cover. 8 Close the multipurpose feeder door. 9 Press . 202 and 203 paper jams If the paper is exiting the printer, then pull the paper out, and then press . Clearing
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    If the paper is not exiting the printer: 1 Pull down the top rear door. 2 Slowly remove the jammed paper to avoid tearing it. 3 Close the top rear door. 4 Press . 230 paper jam Rear paper jams 1 Remove the standard tray from the printer. Clearing jams 144
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    2 Pull down the bottom rear door. 3 Push the tab down. 4 Remove the jammed paper. 5 Close the bottom rear door. 6 Insert the standard tray. 7 Press . Clearing jams 145
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    tray from the printer. 2 Push the tab down. 1 2 3 Remove the jammed paper. 4 Insert the standard tray. 5 Press . 231-239 paper jams (optional external duplex unit) Rear paper jams 1 Push in and hold the latch while pulling up the rear duplex door. 2 1 2 Remove the jammed paper. Clearing jams 146
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    3 Close the rear duplex door. 4 Press . Front paper jams 1 Remove the standard tray from the printer. 2 Remove the duplex jam access tray. 3 Raise the recessed duplex bar. 4 Remove the jammed paper. 5 Replace the duplex jam access tray. Clearing jams 147
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    any jammed paper, and then insert the tray. 3 Press . 4 If the jam message persists for a 250-sheet or 550-sheet tray, then remove the tray from the printer. 5 Remove the jammed paper, and then insert the tray. 6 Press . 250 paper jam 1 Remove the paper from the multipurpose feeder. Clearing jams
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    up and then out of the printer, and then set it aside. 3 Remove the envelope from the printer. Note: If you cannot remove the envelope, then the toner cartridge will have to be removed. For more information, see "200 paper jam" on page 141. 4 Reinstall the envelope feeder. Make sure it clicks into
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    the envelopes in the envelope feeder. 7 Adjust the paper guide. 8 Lower the envelope weight. 9 Press . 271-279 paper jams To clear a jam in the output expander, high-capacity output stacker, the 5-bin mailbox, or the staple finisher: 1 If the paper is exiting into a bin, then pull the paper straight
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    281 paper jam 1 Clear the jam from the stapler output bin. 2 Press . 282 paper jam To prevent paper jams, the stapler motor does not run when the stapler door is open. 1 Close the stapler door until it clicks into place. 2 Press . Clearing jams 151
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    283 staple jam 1 Press the latch to open the stapler door. 2 Pull the latch of the staple cartridge holder down, and then pull the holder out of the printer. 3 Use the metal tab to lift the staple guard, and then remove any loose staples. Clearing jams 152
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    4 Press down on the staple guard until it snaps into place. 5 Push the cartridge holder firmly back into the stapler unit until the cartridge holder clicks into place. 6 Close the stapler door. 7 Press . Clearing jams 153
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    or other network device. • All options are properly installed. • The printer driver settings are correct. Once you have checked each of these possibilities, turn the printer off, wait for about 10 seconds, and then turn the printer back on. This often fixes the problem. Embedded Web Server does not
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    Understanding printer messages When Manual Feeder appears on the display, it refers to the multipurpose feeder. Change to You can change the current paper source for the remainder of the print job. The formatted page will print on the paper loaded in the selected tray.
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    the error occurs again: 1 Turn the printer off. 2 Unplug the power cord from the wall outlet. 3 Remove the duplex unit. 4 Contact Customer Support. • Press the up or down arrow button until Continue appears, and then press to clear the message and print without using the duplex unit. Troubleshooting
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    connection Try one or more of the following: • Turn the printer off and then back on. If the error occurs a second time: 1 Turn the printer off. 2 Unplug the power cord from the wall outlet. 3 If an optional duplex unit is installed, then remove it. 4 Remove the indicated tray. 5 Reattach the tray
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    until Cancel job appears, and then press . Install envelope feeder or cancel print job Try one or more of the following: • Install the envelope feeder: 1 Turn the printer off. 2 Unplug the power cord from the wall outlet. 3 Install the envelope feeder. 4 Connect the power cord to a properly grounded
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    select paper appears, and then press . If the printer finds a tray that has paper of the correct type, it uses the paper from that tray. If the printer cannot find a tray with the correct paper type, it prints on the paper that is installed in the default paper source. Troubleshooting 159
  • Dell 5350DN | User Guide - Page 160
    that source. If the printer cannot find a source with the correct paper type, it prints on the paper that is installed in the default paper source. • Cancel the print job. Press the up or down arrow button until Cancel job appears, and then press . Load Manual Feeder with Try one or
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    the printer off and then back on. If the error occurs a second time: 1 Turn the printer off. 2 Unplug the power cord from the wall outlet. 3 Remove the envelope feeder. 4 Reattach the envelope feeder. 5 Connect the power cord to a properly grounded outlet. 6 Restart the printer. Troubleshooting 161
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    printer hard disk has been installed. Remove the unsupported device, and then install a supported one. 30.yy Invalid refill, change cartridge An unsupported, refilled toner cartridge is installed. Remove the toner cartridge, and then install a new one. 31.yy Replace defective or missing cartridge
  • Dell 5350DN | User Guide - Page 163
    32.yy Cartridge part number unsupported by device Remove the toner cartridge, and then install a supported one. 34 Short paper Try one or more of the following: • Load the appropriate paper in the tray. • Press the up or down arrow button until Continue appears, and then press to clear the message
  • Dell 5350DN | User Guide - Page 164
    clear the message. 38 Memory full Try one or more of the following: • Press the up or down arrow button until Continue appears, and then press to clear the message. • Cancel the current print job. Press the up or down arrow button until . • Install additional printer memory. Cancel job appears
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    flash memory may be defective and require replacing. 54 Standard network software error Try one or more of the following: • Press the up or down arrow button until Continue appears, and then press • Turn the printer off and then back on to reset the printer. • Upgrade (flash) the network firmware
  • Dell 5350DN | User Guide - Page 166
    this printer are supported. Try one or more of the following: • Remove the envelope feeder. • Press to clear the message and continue printing without using the envelope feeder. 59 Incompatible output bin Only options designed specifically for this printer are supported. Troubleshooting 166
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    require a hard disk. 80 Routine maintenance needed The printer needs to have routine maintenance done. Order a maintenance kit, which contains all the items necessary to replace the pick rollers, the charge roll, the transfer roller, and the fuser. 84 PC Kit life warning The photoconductor kit is
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    THE PAPER TRAY IS EMPTY Load paper in the tray. MAKE SURE THE CORRECT PRINTER SOFTWARE IS INSTALLED • Verify that you are using the correct printer software. • If you are using a USB port, make sure you are running a supported operating system and using compatible printer software. Troubleshooting
  • Dell 5350DN | User Guide - Page 169
    server is properly installed and that the printer is connected to the network. • Print a network setup page and check that the status shows Connected. If the status is Not Connected, check the network cables, and then try printing the network setup page again. Contact your system support person to
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    the paper guides to the correct positions for the paper size loaded in each tray. USE THE SAME PAPER SIZE AND PAPER TYPE SETTINGS • Print a menu settings page and compare the settings for each tray. • If necessary, adjust the settings from the Paper Size/Type menu. Note: The multipurpose feeder does
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    of the print job by eliminating the number and size of fonts, the number and complexity of images, and the number of pages in the job. MAKE SURE THE PRINTER HAS ENOUGH MEMORY Add printer memory or an optional hard disk. Unexpected page breaks occur Increase the Print Timeout value: 1 From the
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    information, see "Updating available options in the printer driver" on page 39. Paper trays These are possible solutions. Try one or more of the following: MAKE SURE THE PAPER IS LOADED CORRECTLY 1 Open the paper tray. 2 Check for paper jams or misfeeds. 3 Make sure paper guides are aligned against
  • Dell 5350DN | User Guide - Page 173
    the envelope support for the length of envelope you are using. 2 For more information, see "Loading the envelope feeder" on page 63. CHECK THE PAPER TYPE AND PAPER SIZE SETTINGS Make sure the paper type and paper size settings match the envelopes you are using: 1 From the printer control panel Paper
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    feeder. CHECK THE PAPER GUIDES Move the guides in the tray to the correct positions for the paper size loaded. THE PAPER MAY HAVE ABSORBED MOISTURE DUE TO HIGH HUMIDITY • Load paper from a fresh package. • Store paper in its original wrapper until you use it. Paper jam message remains after jam
  • Dell 5350DN | User Guide - Page 175
    still do not correct the problem, then call for service. You may have a printer part that requires adjustment or replacement. Blank pages These are possible solutions. Try one or more of the following: PACKING MATERIAL MAY BE ON THE TONER CARTRIDGE Remove the toner cartridge and make sure the
  • Dell 5350DN | User Guide - Page 176
    in the tray: 1 From the printer control panel Paper menu, check the Paper Size setting. 2 Before sending the job to print, specify the correct size setting: • For Windows users, specify the size from Print Properties. • For Macintosh users, specify the size from the Page Setup dialog. Ghost images
  • Dell 5350DN | User Guide - Page 177
    tray: 1 From the printer control panel Paper menu, check the Paper Size setting. 2 Before sending the job to print, specify the correct size setting: • For Windows users, specify the size from Print Properties. • For Macintosh users, specify the size from the Page Setup dialog. Paper curl These are
  • Dell 5350DN | User Guide - Page 178
    Windows users, specify the type from Print Properties. • For Macintosh users, specify the type from the Print dialog. CHECK THE PAPER Avoid textured paper with rough finishes. THE TONER MAY BE LOW When 88 Cartridge Low appears or when the print becomes faded, replace the toner cartridge. THE FUSER
  • Dell 5350DN | User Guide - Page 179
    Paper Texture setting is correct for the type of paper or specialty media loaded in the tray or feeder. ENSURE THAT THE TONER IS DISTRIBUTED EVENLY WITHIN THE TONER CARTRIDGE Remove the toner cartridge and shake it from side to side to redistribute the toner, and then reinstall it. Troubleshooting
  • Dell 5350DN | User Guide - Page 180
    the Paper Type setting. 2 Before sending the job to print, specify the correct type setting: • For Windows users, specify the type from Print Properties. • For Macintosh users, specify the type from the Print dialog. THE TONER CARTRIDGE MAY BE DEFECTIVE Replace the toner cartridge. Troubleshooting
  • Dell 5350DN | User Guide - Page 181
    type setting: • For Windows users, specify the type from Print Properties. • For Macintosh users, specify the type from the Print dialog. THE TONER IS LOW When 88 Cartridge Low appears, order a new toner cartridge. THE TONER CARTRIDGE MAY BE DEFECTIVE Replace the toner cartridge. Troubleshooting 181
  • Dell 5350DN | User Guide - Page 182
    the printer control panel Paper Menu, select the Default Source. • For Windows users, select the paper source from Print Properties. • For Macintosh users, select the paper source from the Print dialog and pop-up menus. THE TONER CARTRIDGE IS DEFECTIVE Replace the toner cartridge. THE PAPER PATH
  • Dell 5350DN | User Guide - Page 183
    the printer control panel Paper Menu, select the Default Source. • For Windows users, select the paper source from Print Properties. • For Macintosh users, select the paper source from the Print dialog and pop-up menus. THE TONER CARTRIDGE MAY BE DEFECTIVE Replace the toner cartridge. THE PAPER PATH
  • Dell 5350DN | User Guide - Page 184
    PAPER TEXTURE SETTING From the printer control panel Paper menu, make sure the Paper Texture setting matches the paper loaded in the tray. Toner specks These are possible solutions. Try one or more of the following: THE TONER CARTRIDGE MAY BE DEFECTIVE Replace the toner cartridge. Troubleshooting
  • Dell 5350DN | User Guide - Page 185
    Replace the toner cartridge. Replace the photoconductor. Contacting Technical Support When you call Technical Support, describe the problem you are experiencing, the message on the display, and the troubleshooting steps you have already taken to find a solution. You need to know your printer
  • Dell 5350DN | User Guide - Page 186
    in the troubleshooting process and provides for restoration of the Operating System, application software and hardware drivers to the original default configuration as shipped from Dell, as well as the verification of appropriate functionality of the printer and all Dell-installed hardware. In
  • Dell 5350DN | User Guide - Page 187
    Warranty and Return Policy Dell Inc. ("Dell") manufactures its hardware products from parts and components that are new or equivalent to new in accordance with industry-standard practices. For information about the Dell warranty for your printer, refer to the Product Information Guide. Appendix 187
  • Dell 5350DN | User Guide - Page 188
    57 250-sheet tray (standard or optional) loading 54 281 paper jam 151 282 paper jam 151 30.yy Invalid refill, change cartridge 162 31.yy Replace defective or missing cartridge 162 32.yy Cartridge part number unsupported by device 163 34 Short paper 163 35 Insufficient memory to support Resource
  • Dell 5350DN | User Guide - Page 189
    158 Install envelope feeder or cancel print job 158 Install MICR Cartridge 159 Install output bin or cancel print job 158 Install tray or cancel print job 158 installation wireless network 40, 42 installing options in driver 39 printer software 38 installing options order of installation 35
  • Dell 5350DN | User Guide - Page 190
    feeder loading 60 N NetWare menu 104 Network menu 99 Network Card menu 100 network setup page printing 38 O options fax card 19 firmware card 19, 22 flash memory card 22 internal 19 Internal Solutions Port 19, 25 memory card 19, 21 networking 19 paper drawers 35 ports 19 printer hard
  • Dell 5350DN | User Guide - Page 191
    panel 17 factory defaults, restoring 139 printer hard disk installing 31 printer messages 1565 Emulation error, load emulation option 168 281 paper jam 151 282 paper jam 151 30.yy Invalid refill, change cartridge 162 31.yy Replace defective or missing cartridge 162 32.yy Cartridge part number
  • Dell 5350DN | User Guide - Page 192
    Dell products 135 Remove paper from 162 Remove paper from all bins 162 Remove paper from bin 162 Remove paper from standard output bin 162 Repeat print jobs 78 printing for Macintosh users 79 printing for Windows users 79 replacing photoconductor kit 132 toner cartridge
  • Dell 5350DN | User Guide - Page 193
    toner rubs off 184 toner specks 184 uneven print density 185 troubleshooting, printer options 2,000-sheet drawer 172 envelope feeder 173 flash memory card 173 hard disk with adapter 173 Internal Solutions Port 173 memory card 173 option not working 171 paper trays 172 U Universal Paper Size setting
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Dell 5230n/dn and 5350dn Laser
Printers
User's Guide
November 2009
www.dell.com | support.dell.com
Trademarks
Information in this document is subject to change without notice.
Reproduction of this material in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden. Trademarks used in this text:
Dell
and the
DELL
logo are trademarks of Dell Inc.;
Microsoft
and
Windows
are registered trademarks of Microsoft Corporation. Other trademarks and trade names may be used
in this document to refer to the entities claiming the marks and names of their products. Dell Inc. disclaims any proprietary interest in trademarks and trade names
other than its own.