Section |
Page |
Contents |
2 |
Safety information |
12 |
Learning about the printer |
14 |
Printer configurations |
14 |
Selecting a location for the printer |
14 |
Basic functions of the scanner |
15 |
Understanding the ADF and scanner glass |
16 |
Understanding the printer control panel |
17 |
Understanding the home screen |
18 |
Using the touch-screen buttons |
20 |
Additional printer setup |
24 |
Installing internal options |
24 |
Available internal options |
24 |
Accessing the system board to install internal options |
25 |
Installing a memory card |
27 |
Installing a flash memory or firmware card |
28 |
Installing an Internal Solutions Port |
31 |
Installing a printer hard disk |
37 |
Installing a fax card |
41 |
Attaching cables |
43 |
Verifying printer setup |
44 |
Printing a menu settings page |
44 |
Printing a network setup page |
45 |
Setting up the printer software |
45 |
Installing printer software |
45 |
Updating available options in the printer driver |
46 |
Setting up wireless printing |
47 |
Information you will need to set up the printer on a wireless network |
47 |
Installing the printer on a wireless network (Windows) |
47 |
Installing the printer on a wireless network (Macintosh) |
49 |
Installing the printer on a wired network |
52 |
Changing port settings after installing a new network Internal Solutions Port |
55 |
Setting up serial printing |
57 |
Setting up the printer to fax |
59 |
Choosing a fax connection |
59 |
Using an RJ11 adapter |
60 |
Connecting directly to a telephone wall jack in Germany |
63 |
Connecting to a telephone |
64 |
Connecting to an answering machine |
65 |
Connecting to a computer with a modem |
67 |
Setting the outgoing fax name and number |
68 |
Setting the date and time |
68 |
Turning Daylight Saving Time on |
69 |
Loading paper and specialty media |
70 |
Setting the Paper Size and Paper Type |
70 |
Configuring Universal paper settings |
70 |
Loading the standard or optional 250-sheet or 550-sheet tray |
71 |
Loading the 2000-sheet tray |
74 |
Loading the multipurpose feeder |
78 |
Loading the envelope feeder |
80 |
Linking and unlinking trays |
81 |
Linking trays |
81 |
Unlinking trays |
82 |
Assigning a custom paper type name |
82 |
Changing a Custom Type <x> name |
82 |
Paper and specialty media guidelines |
84 |
Paper guidelines |
84 |
Paper characteristics |
84 |
Unacceptable paper |
85 |
Selecting paper |
85 |
Selecting preprinted forms and letterhead |
85 |
Using recycled paper and other office papers |
86 |
Storing paper |
86 |
Supported paper sizes, types, and weights |
87 |
Paper sizes supported by the printer |
87 |
Paper types and weights supported by the printer |
89 |
Paper types and weights supported by the output bins |
89 |
Copying |
91 |
Making copies |
91 |
Making a quick copy |
91 |
Copying using the ADF |
91 |
Copying using the scanner glass |
92 |
Copying photos |
92 |
Copying on specialty media |
92 |
Making transparencies |
92 |
Copying to letterhead |
93 |
Customizing copy settings |
93 |
Copying from one size to another |
93 |
Making copies using paper from a selected tray |
94 |
Copying a document that contains mixed paper sizes |
94 |
Copying on both sides of the paper (duplexing) |
95 |
Reducing or enlarging copies |
95 |
Adjusting copy quality |
96 |
Collating copies |
96 |
Placing separator sheets between copies |
97 |
Copying multiple pages onto a single sheet |
97 |
Creating a custom job (job build) |
98 |
Job interrupt |
99 |
Placing information on copies |
99 |
Placing the date and time at the top of each page |
99 |
Placing an overlay message on each page |
99 |
Canceling a copy job |
100 |
Canceling a copy job while the document is in the ADF |
100 |
Canceling a copy job while copying pages using the scanner glass |
100 |
Canceling a copy job while the pages are being printed |
100 |
Understanding the copy screens and options |
100 |
Copy from |
100 |
Copy to |
101 |
Scale |
101 |
Darkness |
101 |
Content |
101 |
Sides (Duplex) |
101 |
Collate |
102 |
Options |
102 |
Improving copy quality |
103 |
E-mailing |
104 |
Getting ready to e-mail |
104 |
Setting up the e-mail function |
104 |
Configuring the e-mail settings |
105 |
Creating an e-mail shortcut |
105 |
Creating an e-mail shortcut using the Embedded Web Server |
105 |
Creating an e-mail shortcut using the touch screen |
105 |
E-mailing a document |
106 |
Sending an e-mail using the touch screen |
106 |
Sending an e-mail using a shortcut number |
106 |
Sending an e-mail using the address book |
106 |
Customizing e-mail settings |
107 |
Adding e-mail subject and message information |
107 |
Changing the output file type |
107 |
Canceling an e-mail |
108 |
Understanding e-mail options |
108 |
Original Size |
108 |
Sides (Duplex) |
108 |
Orientation |
108 |
Binding |
108 |
E-mail Subject |
108 |
E-mail File Name |
109 |
E-mail Message |
109 |
Resolution |
109 |
Send As |
109 |
Content |
109 |
Advanced Options |
109 |
Faxing |
111 |
Sending a fax |
111 |
Sending a fax using the printer control panel |
111 |
Sending a fax using the computer |
112 |
Creating shortcuts |
112 |
Creating a fax destination shortcut using the Embedded Web Server |
112 |
Creating a fax destination shortcut using the touch screen |
113 |
Using shortcuts and the address book |
113 |
Using fax shortcuts |
113 |
Using the address book |
113 |
Customizing fax settings |
114 |
Changing the fax resolution |
114 |
Making a fax lighter or darker |
114 |
Sending a fax at a scheduled time |
115 |
Viewing a fax log |
115 |
Blocking junk faxes |
115 |
Canceling an outgoing fax |
116 |
Canceling a fax while the original documents are still scanning |
116 |
Canceling a fax after the original documents have been scanned to memory |
116 |
Understanding fax options |
116 |
Original Size |
116 |
Content |
117 |
Sides (Duplex) |
117 |
Resolution |
117 |
Darkness |
117 |
Advanced Options |
117 |
Improving fax quality |
118 |
Holding and forwarding faxes |
118 |
Holding faxes |
118 |
Forwarding a fax |
119 |
Scanning to an FTP address |
120 |
Scanning to an FTP address |
120 |
Scanning to an FTP address using the keypad |
120 |
Scanning to an FTP address using a shortcut number |
121 |
Scanning to an FTP address using the address book |
121 |
Creating shortcuts |
121 |
Creating an FTP shortcut using the Embedded Web Server |
121 |
Creating an FTP shortcut using the touch screen |
122 |
Understanding FTP options |
122 |
Original Size |
122 |
Sides (Duplex) |
122 |
Orientation |
122 |
Binding |
122 |
Resolution |
123 |
Send As |
123 |
Content |
123 |
Advanced Options |
123 |
Improving FTP quality |
124 |
Scanning to a computer or flash drive |
125 |
Scanning to a computer |
125 |
Scanning to a flash drive |
126 |
Understanding scan profile options |
126 |
Quick Setup |
126 |
Format Type |
127 |
Compression |
127 |
Default Content |
127 |
Color |
127 |
Original Size |
127 |
Orientation |
127 |
Sides (Duplex) |
127 |
Darkness |
128 |
Resolution |
128 |
Advanced Imaging |
128 |
Improving scan quality |
128 |
Printing |
129 |
Printing a document |
129 |
Printing on specialty media |
129 |
Tips on using letterhead |
129 |
Tips on using transparencies |
130 |
Tips on using envelopes |
130 |
Tips on using labels |
131 |
Tips on using card stock |
131 |
Printing confidential and other held jobs |
132 |
Holding jobs in the printer |
132 |
Printing confidential and other held jobs from Windows |
132 |
Printing confidential and other held jobs from a Macintosh computer |
133 |
Printing from a flash drive |
134 |
Printing information pages |
135 |
Printing a directory list |
135 |
Printing the print quality test pages |
135 |
Canceling a print job |
135 |
Canceling a print job from the printer control panel |
135 |
Canceling a print job from the computer |
136 |
Clearing jams |
138 |
Avoiding jams |
138 |
Understanding jam numbers and locations |
139 |
200 and 201 paper jams |
139 |
202 paper jam |
141 |
230–239 paper jams |
142 |
240–249 paper jams |
143 |
250 paper jam |
144 |
260 paper jam |
145 |
270–279 paper jams |
145 |
280–282 paper jams |
145 |
283 staple jams |
146 |
290–294 paper jams |
148 |
Understanding printer menus |
150 |
Menus list |
150 |
Paper menu |
151 |
Default Source menu |
151 |
Paper Size/Type menu |
151 |
Configure MP menu |
154 |
Envelope Enhance |
155 |
Substitute Size menu |
155 |
Paper Texture menu |
155 |
Paper Weight menu |
157 |
Paper Loading menu |
158 |
Custom Types menu |
159 |
Custom Names menu |
160 |
Custom Scan Sizes menu |
160 |
Custom Bin Names menu |
160 |
Universal Setup menu |
161 |
Bin Setup menu |
161 |
Reports menu |
162 |
Network/Ports menu |
164 |
Active NIC menu |
164 |
Standard Network or Network <x> menus |
164 |
SMTP Setup menu |
166 |
Network Reports menu |
167 |
Network Card menu |
167 |
TCP/IP menu |
167 |
IPv6 menu |
169 |
Wireless menu |
169 |
AppleTalk menu |
170 |
NetWare menu |
170 |
LexLink menu |
171 |
Standard USB menu |
171 |
Parallel <x> menu |
173 |
Serial <x> menu |
175 |
Security menu |
177 |
Miscellaneous menu |
177 |
Confidential Print menu |
178 |
Disk Wiping menu |
179 |
Security Audit Log menu |
180 |
Set Date/Time menu |
181 |
Settings menu |
181 |
General Settings menu |
181 |
Copy Settings menu |
189 |
Fax Settings menu |
194 |
E-mail Settings menu |
203 |
FTP Settings menu |
208 |
Flash Drive menu |
211 |
Print Settings |
216 |
Help menu |
228 |
Understanding printer messages |
229 |
List of status and error messages |
229 |
Answering |
229 |
Busy |
229 |
Call complete |
229 |
Change <src> to <x> |
229 |
Check tray <x> connection |
229 |
Close door or insert cartridge |
230 |
Close finisher side door |
230 |
Connect <x>bps |
230 |
Dialing |
230 |
Disk corrupted |
230 |
Disk Full - Scan Job Canceled |
230 |
Fax failed |
230 |
Fax memory full |
231 |
Fax partition inoperative. Contact system administrator. |
231 |
Fax server 'To Format' not set up. Contact system administrator. |
231 |
Fax Station Name not set up |
231 |
Fax Station Number not set up |
231 |
Flushing buffer |
231 |
Insert staple cartridge |
231 |
Insert Tray <x> |
232 |
Install bin <x> |
232 |
Install envelope feeder |
232 |
Install Tray <x> |
232 |
Invalid PIN |
232 |
Job stored for delayed transmission |
233 |
Line busy |
233 |
Load <src> with <x> |
233 |
Load manual feeder with <x> |
233 |
Load staples |
233 |
Memory full, cannot print faxes |
233 |
Network/Network <x> |
233 |
No analog phone line connected to modem, fax is disabled. |
234 |
No answer |
234 |
No dial tone |
234 |
Queued for sending |
234 |
Ready |
234 |
Reattach bin <x> |
234 |
Reattach bin <x> – <y> |
235 |
Reattach envelope feeder |
235 |
Receive complete |
235 |
Receiving page <n> |
236 |
Remove packaging material, check <x> |
236 |
Remove paper from <linked bin set name> |
236 |
Remove paper from all bins |
236 |
Remove paper from bin <x> |
236 |
Remove paper from standard output bin |
236 |
Replace <x> if restarting job. |
236 |
Replace wiper |
237 |
Restore Held Jobs? |
237 |
Scan Document Too Long |
237 |
Scanner ADF Cover Open |
237 |
Scanner Jam Access Cover Open |
237 |
Securely clearing disk space |
237 |
Sending page <n> |
237 |
Serial <x> |
237 |
Set clock |
237 |
SMTP server not set up. Contact system administrator. |
237 |
Some held jobs were not restored |
238 |
System busy, preparing resources for job. |
238 |
System busy, preparing resources for job. Deleting held job(s). |
238 |
Unsupported disk |
238 |
Unsupported USB device, please remove |
238 |
Unsupported USB hub, please remove |
238 |
USB/USB <x> |
238 |
Waiting for redial |
238 |
30 Invalid refill, change cartridge |
238 |
31 Replace defective cartridge |
238 |
32 Cartridge part number unsupported by device |
238 |
34 Short paper |
239 |
35 Insufficient memory to support Resource Save feature |
239 |
37 Insufficient memory to collate job |
239 |
37 Insufficient memory for Flash Memory Defragment operation |
239 |
37 Insufficient memory, some Held Jobs were deleted |
239 |
37 Insufficient memory, some held jobs will not be restored |
239 |
38 Memory full |
240 |
39 Complex page, some data may not have printed |
240 |
42.xy Cartridge region mismatch |
240 |
50 PPDS font error |
240 |
51 Defective flash detected |
240 |
52 Not enough free space in flash memory for resources |
241 |
53 Unformatted flash detected |
241 |
54 Network <x> software error |
241 |
54 Serial option <x> error |
241 |
54 Standard network software error |
241 |
55 Unsupported option in slot <x> |
242 |
56 Parallel port <x> disabled |
242 |
56 Serial port <x> disabled |
242 |
56 Standard parallel port disabled |
242 |
56 Standard USB port disabled |
242 |
56 USB port <x> disabled |
243 |
57 Configuration change, held jobs were not restored |
243 |
58 Too many bins attached |
243 |
58 Too many disks installed |
243 |
58 Too many flash options installed |
243 |
58 Too many trays attached |
244 |
59 Incompatible envelope feeder |
244 |
59 Incompatible output bin <x> |
244 |
59 Incompatible tray <x> |
244 |
61 Remove defective disk |
244 |
62 Disk full |
244 |
63 Unformatted disk |
245 |
80 Routine maintenance needed |
245 |
88 Cartridge low |
245 |
88.yy Cartridge nearly low |
245 |
88.yy Replace cartridge |
245 |
200–282.yy paper jam |
245 |
283 Staple jam |
245 |
290-294.yy scanner jam |
245 |
293 Replace all originals if restarting job. |
245 |
293.02 Flatbed Cover Open |
246 |
840.01 Scanner Disabled |
246 |
841-846 Scanner Service Error |
246 |
900–999 Service <message> |
246 |
1565 Emulation error, load emulation option |
247 |
Maintaining the printer |
248 |
Cleaning the exterior of the printer |
248 |
Cleaning the scanner glass |
248 |
Adjusting scanner registration |
249 |
Storing supplies |
250 |
Conserving supplies |
251 |
Checking the status of supplies |
251 |
Checking the status of supplies from the printer control panel |
251 |
Checking the status of supplies from a network computer |
251 |
Ordering supplies |
252 |
Ordering print cartridges |
252 |
Moving the printer |
252 |
Before moving the printer |
252 |
Moving the printer to another location |
253 |
Setting the printer up in a new location |
253 |
Shipping the printer |
253 |
Administrative support |
254 |
Using the Embedded Web Server |
254 |
Checking the device status |
254 |
Setting up e-mail alerts |
254 |
Viewing reports |
255 |
Adjusting the brightness of the display |
255 |
Adjusting Power Saver |
255 |
Restoring the factory default settings |
256 |
Troubleshooting |
257 |
Solving basic printer problems |
257 |
Printer control panel display is blank or displays only diamonds |
257 |
Solving printing problems |
257 |
Multiple-language PDFs do not print |
257 |
Error message about reading USB drive appears |
257 |
Jobs do not print |
258 |
Confidential and other held jobs do not print |
258 |
Job takes longer than expected to print |
259 |
Job prints from the wrong tray or on the wrong paper |
259 |
Incorrect characters print |
259 |
Tray linking does not work |
260 |
Large jobs do not collate |
260 |
Unexpected page breaks occur |
260 |
Solving copy problems |
261 |
Copier does not respond |
261 |
Scanner unit does not close |
261 |
Poor copy quality |
261 |
Partial document or photo copies |
263 |
Solving scanner problems |
263 |
Checking an unresponsive scanner |
263 |
Scan was not successful |
263 |
Scanning takes too long or freezes the computer |
264 |
Poor scanned image quality |
264 |
Partial document or photo scans |
264 |
Cannot scan from a computer |
265 |
Solving fax problems |
265 |
Caller ID is not shown |
265 |
Cannot send or receive a fax |
265 |
Can send but not receive faxes |
267 |
Can receive but not send faxes |
268 |
Received fax has poor print quality |
268 |
Solving option problems |
269 |
Option does not operate correctly or quits after it is installed |
269 |
Paper trays |
269 |
2000-sheet tray |
270 |
Envelope feeder |
270 |
Output options |
271 |
Flash memory card |
271 |
Hard disk with adapter |
271 |
Internal Solutions Port |
271 |
Memory card |
271 |
Solving paper feed problems |
272 |
Paper frequently jams |
272 |
Paper jam message remains after jam is cleared |
272 |
Page that jammed does not reprint after you clear the jam |
272 |
Solving print quality problems |
273 |
Isolating print quality problems |
273 |
Blank pages |
273 |
Characters have jagged or uneven edges |
274 |
Clipped images |
274 |
Ghost images |
274 |
Gray background |
275 |
Incorrect margins |
275 |
Paper curl |
276 |
Print irregularities |
276 |
Repeating defects |
277 |
Skewed print |
278 |
Solid black or white streaks |
278 |
Print is too light |
279 |
Print is too dark |
280 |
Solid color pages |
281 |
Streaked vertical lines |
281 |
Toner fog or background shading appears on the page |
282 |
Toner rubs off |
282 |
Toner specks |
283 |
Transparency print quality is poor |
283 |
Embedded Web Server does not open |
283 |
Check the network connections |
283 |
Check the network settings |
284 |
Contacting Customer Support |
284 |
Notices |
285 |
Edition notice |
285 |
UNITED STATES GOVERNMENT RIGHTS |
285 |
Federal Communications Commission (FCC) compliance information statement |
285 |
Compliance statement |
286 |
Exposure to radio frequency radiation |
286 |
Industry Canada notices |
286 |
Industry Canada radio interference statement |
286 |
Radio interference notice |
287 |
European Community (EC) directives conformity |
287 |
India emissions notice |
289 |
Noise emission levels |
289 |
Temperature information |
289 |
Product disposal |
289 |
Federal Communications Commission (FCC) compliance information statement |
290 |
Notice to users of the Canadian telephone network |
291 |
Notice to users of the New Zealand telephone network |
291 |
South Africa telecommunications notice |
292 |
ENERGY STAR |
293 |
Laser notice |
293 |
Laser advisory label |
293 |
Power consumption |
293 |
Product power consumption |
293 |
Power Saver |
294 |
Off mode |
294 |
Total energy usage |
294 |