Dell Alienware 27 360Hz QD OLED Gaming AW2725DF Alienware AW2725DF Monitor Use - Page 91

Factory, Reset, Brightness/Contrast

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Common symptoms Shaky/jittery video Missing pixels Stuck-on pixels Brightness problems Geometric distortion What you experience Possible solutions Wavy picture or fine • Reset the monitor to factory settings. movement For more information, see Factory Reset. • Check environmental factors. • Relocate the monitor and test in another room. OLED screen has spots • Cycle power On-Off. • Pixel that is permanently off is a natural defect that can occur in OLED technology. • For more information on Dell Monitor Quality and Pixel Policy, see www.dell.com/pixelguidelines. OLED screen has bright spots • Cycle power On-Off. • Pixel that is permanently off is a natural defect that can occur in OLED technology. • For more information on Dell Monitor Quality and Pixel Policy, see www.dell.com/pixelguidelines. Picture too dim or too bright • Reset the monitor to factory settings. For more information, see Factory Reset. • Adjust brightness and contrast controls in the Brightness/Contrast menu. Screen not centered Reset the monitor to factory settings. correctly For more information, see Factory Reset. Troubleshooting | 91

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Troubleshooting
|
91
Shaky/jittery
video
Wavy picture or fine
movement
•
Reset the monitor to factory settings.
For more information, see
Factory
Reset
.
•
Check environmental factors.
•
Relocate the monitor and test in
another room.
Missing pixels
OLED screen has
spots
•
Cycle power On-Off.
•
Pixel that is permanently off is a
natural defect that can occur in
OLED technology.
•
For more information on Dell
Monitor Quality and Pixel Policy, see
www.dell.com/pixelguidelines
.
Stuck-on pixels
OLED screen has
bright spots
•
Cycle power On-Off.
•
Pixel that is permanently off is a
natural defect that can occur in
OLED technology.
•
For more information on Dell
Monitor Quality and Pixel Policy, see
www.dell.com/pixelguidelines
.
Brightness
problems
Picture too dim or
too bright
•
Reset the monitor to factory settings.
For more information, see
Factory
Reset
.
•
Adjust brightness and contrast
controls in the
Brightness/Contrast
menu.
Geometric
distortion
Screen not centered
correctly
Reset the monitor to factory settings.
For more information, see
Factory
Reset
.
Common
symptoms
What you
experience
Possible solutions