Dell C2665dnf Dell Dell Document Hub Color Laser Multifunction Printer User - Page 552
Exit Jam (Exit Sensor Off JAM), Tray1/Optional 550-Sheet Feeder Multi-feed Jam
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Action Yes 3 Ensure that the fusing unit is set properly. The task is complete. Does this solve your problem? 4 Replace the fusing unit. The task is complete. a Replace the fusing unit. See "Removing the Fusing Unit." b After you replace the fusing unit, click Chart Print on the Diagnosis tab. c Click Pitch Configuration Chart. The Pitch Configuration Chart is printed. Does this solve your problem? 5 Ensure that the transfer belt unit is installed correctly. The task is complete. Does this solve your problem? 6 Replace the transfer belt unit, the 2nd BTR, and the retard roller. The task is complete. a Replace the transfer belt unit, the 2nd BTR, and the retard roller. See "Replacing the Transfer Belt Unit, the 2nd Belt Transfer Roller (2nd BTR), and the Retard Roller." b After you replace the transfer belt unit, the 2nd BTR, and the retard roller, click Chart Print on the Diagnosis tab. c Click Pitch Configuration Chart. The Pitch Configuration Chart is printed. Does this solve your problem? No Go to action 4. Go to action 5. Go to action 6. Contact Dell. Exit Jam (Exit Sensor Off JAM) Action Yes 1 Ensure the fusing unit is installed correctly. The task is complete. Does this solve your problem? 2 Replace the fusing unit. The task is complete. a Replace the fusing unit. See "Replacing the Fusing Unit." b After you replace the fusing unit, click Chart Print on the Diagnosis tab. c Click Pitch Configuration Chart. The Pitch Configuration Chart is printed. Does this solve your problem? No Go to action 2. Contact Dell. Tray1/Optional 550-Sheet Feeder Multi-feed Jam Action 1 Ensure that tray1 or the optional 550-sheet feeder is properly inserted. Does this solve your problem? Yes The task is complete. 2 Load coated paper one sheet at a time. Does this solve your problem? The task is complete. No If using coated paper, go to action 2. If using other type of print media, go to action 3. Go to action 4. 550 Troubleshooting Guide
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