Dell Inspiron 15 5557 Service Manual

Dell Inspiron 15 5557 Manual

Dell Inspiron 15 5557 manual content summary:

  • Dell Inspiron 15 5557 | Service Manual - Page 1
    Inspiron 15 5000 Series Service Manual Computer Model: Inspiron 15-5557 Regulatory Model: P39F Regulatory Type: P39F003
  • Dell Inspiron 15 5557 | Service Manual - Page 2
    potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. Copyright © 2015 Dell Inc. All rights reserved. This product is protected by U.S. and international copyright and intellectual
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    Contents Before working inside your computer 10 Before you begin 10 Safety instructions 10 Recommended tools 11 After working inside your computer 13 Removing the base cover 14 Procedure...14 Replacing the base cover 16 Procedure...16 Removing
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    Removing the memory modules 23 Prerequisites...23 Procedure...23 Replacing the memory modules 25 Procedure...25 Post-requisites 26 Removing the wireless card 27 Prerequisites...27 Procedure...27 Replacing the wireless card 29 Procedure...29 Post-requisites 30 Removing the fan 31 Prerequisites
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    Removing the base frame 43 Prerequisites...43 Procedure...44 Replacing the base frame 48 Procedure...48 Post-requisites 48 Removing the coin-cell battery 49 Prerequisites...49 Procedure...50 Replacing the coin-cell battery 51 Procedure...51 Post-requisites 51 Removing the heat sink 52
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    Removing the speakers 58 Prerequisites...58 Procedure...58 Replacing the speakers 60 Procedure...60 Post-requisites 60 Removing the status-light board 61 Prerequisites...61 Procedure...61 Replacing the status-light board 64 Procedure...64 Post-requisites 64 Removing the display assembly 65
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    Removing the system board 71 Prerequisites...71 Procedure...71 Replacing the system board 74 Procedure...74 Post-requisites 75 Entering the Service Tag in the BIOS setup program 76 Removing the palm rest 77 Prerequisites...77 Procedure...78 Replacing the palm rest 80 Procedure...80 Post-
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    Removing the display brackets 87 Prerequisites...87 Procedure...87 Replacing the display brackets 89 Procedure...89 Post-requisites 89 Removing the display hinges 90 Prerequisites...90 Procedure...90 Replacing the display hinges 92 Procedure...92 Post-requisites 92 Removing the camera 93
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    Flashing the BIOS 99 Getting help and contacting Dell 100 Self-help resources 100 Contacting Dell 101 9
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    Start → Shut down. NOTE: If you are using a different operating system, see the documentation of your operating system for shut-down instructions. 3 Disconnect your computer and all attached devices from their electrical outlets. 4 Disconnect all cables such as telephone cables, network cables and
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    pins and contacts. CAUTION: You should only perform troubleshooting and repairs as authorized or directed by the Dell technical assistance team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. See the safety instructions that shipped with the product or at www
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    • Plastic scribe 12
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    After working inside your computer CAUTION: Leaving stray or loose screws inside your computer may severely damage your computer. 1 Replace all screws and ensure that no stray screws remain inside your computer. 2 Connect any external devices, peripherals, and cables you removed before working on
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    your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure 1 Close the display and turn the computer over.
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    3 Using a plastic scribe, pry the base cover off the base frame. 1 plastic scribe 3 base cover 2 notch 15
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    your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure 1 Slide the tabs on the base cover into
  • Dell Inspiron 15 5557 | Service Manual - Page 17
    your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices , see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites Remove the base cover. Procedure 1 Remove the
  • Dell Inspiron 15 5557 | Service Manual - Page 18
    inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure 1 Align the screw holes on the battery
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    your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. CAUTION: Hard drives are fragile. Exercise care when
  • Dell Inspiron 15 5557 | Service Manual - Page 20
    2 Using the pull tab, slide the hard-drive assembly out of the base frame. 1 pull tab 2 screws (4) 3 hard-drive assembly 3 Disconnect the hard-drive cable from the hard drive. 1 hard-drive assembly 2 hard-drive cable 4 Remove the screws that secure the hard-drive bracket to the hard drive.
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    5 Lift the hard drive off the hard-drive bracket. 1 hard drive 3 hard-drive bracket 2 screws (4) 21
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    your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. CAUTION: Hard drives are fragile. Exercise care when
  • Dell Inspiron 15 5557 | Service Manual - Page 23
    your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites 1 Remove the base cover. 2 Remove the
  • Dell Inspiron 15 5557 | Service Manual - Page 24
    2 Slide and remove the memory module from the memory-module slot. 1 securing clips 3 memory-module slot 2 memory module 24
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    the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www
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    2 Slide the memory module firmly into the slot at an angle and press the memory module down until it clicks into place. NOTE: If you do not hear the click, remove the memory module and reinstall it. 1 securing clips (2) 3 tab 5 memory modules (2) Post-requisites 1 Replace the battery. 2 Replace the
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    your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites 1 Remove the base cover. 2 Remove the
  • Dell Inspiron 15 5557 | Service Manual - Page 28
    4 Lift and slide the wireless card out of the wireless-card slot. 1 screw 3 antenna cables 5 wireless-card slot 2 wireless-card bracket 4 wireless card 28
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    inside your computer, follow the instructions in After working inside your computer. For the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure CAUTION: To avoid antenna-cable color scheme for the wireless card supported by your computer: Connectors on the wireless
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    5 Replace the screw that secures the wireless-card bracket to the system board. 1 wireless card 3 tab 5 screw Post-requisites 1 Replace the battery. 2 Replace the base cover. 2 notch 4 antenna cables 6 wireless-card bracket 30
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    inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites 1 Remove the base cover. 2 Remove the
  • Dell Inspiron 15 5557 | Service Manual - Page 32
    2 Peel the I/O-board cable off the fan. 1 latch 2 I/O-board cable 3 fan 3 Disconnect the display-cable from the system board. 32
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    Note the display-cable routing and remove the cable from the routing guides. 1 routing guide 2 display cable 5 Disconnect the fan cable from the system board. 6 Note the fan-cable routing and remove the cable from the routing guides. 7 Remove the screws that secure the fan to the base frame. 33
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    8 Lift the fan off the base frame. 1 screws (2) 3 fan cable 2 fan 34
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    inside your computer, follow the instructions in After working inside your computer. For the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure 1 Align the screw board. 5 Route the display cable through the routing guides on the base frame. 6 Connect the display cable
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    your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites 1 Remove the base cover. 2 Remove the
  • Dell Inspiron 15 5557 | Service Manual - Page 37
    2 Using a plastic scribe, gently release the tabs that secure the keyboard to the palm-rest assembly. 1 keyboard 2 tabs (6) 3 plastic scribe 3 Carefully turn the keyboard over and place it on the palm-rest assembly. 37
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    and disconnect the keyboard and keyboard-backlight cables from the system board. NOTE: The keyboard-backlight cable is present only if the laptop is shipped with a backlit keyboard. 1 keyboard cable 2 latch 3 keyboard-backlight cable 5 Lift the keyboard, along with the cables, off the palm-rest
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    your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure NOTE: If you are installing a new keyboard
  • Dell Inspiron 15 5557 | Service Manual - Page 40
    NOTE: Keyboard-backlight cable is present only on a backlit keyboard. 1 Place the keyboard on a flat and clean surface. 1 keyboard cable 3 keyboard 2 keyboard-backlight cable CAUTION: Do not apply excess pressure while folding the cables. 2 Lift the keyboard cable and gently fold the keyboard-
  • Dell Inspiron 15 5557 | Service Manual - Page 41
    3 Using the alignment line, gently fold the keyboard cable. 1 keyboard cable 2 alignment line Post-requisites 1 Replace the battery. 41
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    2 Replace the base cover. 42
  • Dell Inspiron 15 5557 | Service Manual - Page 43
    computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites 1 Remove the base cover. 2 Remove the battery
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    Procedure 1 Lift the latch and disconnect the touch-pad cable from the system board. 1 latch 3 palm-rest assembly 2 touch-pad cable 44
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    2 Remove the screws that secure the base frame to the palm-rest assembly. 1 screws (10) 2 palm-rest assembly 3 Close the display and turn the computer over. 45
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    4 Remove the screws that secure the base frame to the palm-rest assembly. 1 screws (9) 2 base frame 46
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    5 Using your fingertips, starting from the rear, pry the base frame off the palm-rest assembly. NOTE: Make sure the display cable is completely removed from the routing guides on the base frame. 1 base frame 47
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    your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure 1 Align the tabs on the base frame with
  • Dell Inspiron 15 5557 | Service Manual - Page 49
    your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. CAUTION: Removing the coin-cell battery resets the BIOS
  • Dell Inspiron 15 5557 | Service Manual - Page 50
    Procedure 1 Disconnect the coin-cell battery cable from the system board. 1 coin-cell battery 2 coin-cell battery cable 2 Peel off the coin-cell battery from the system board. 3 Lift the coin-cell battery, along with its cable, off the system board. 50
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    your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices , see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure 1 Adhere the coin-cell battery to the system
  • Dell Inspiron 15 5557 | Service Manual - Page 52
    your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. WARNING: The heat sink may become hot during normal
  • Dell Inspiron 15 5557 | Service Manual - Page 53
    2 Lift the heat sink off the system board. 1 screws (6) 3 graphics card heat-sink 2 processor heat-sink NOTE: The image shows a heat sink on a laptop shipped with discrete graphics card. The heat sink shipped on a laptop with integrated graphics card has only 4 screws. 53
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    your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. CAUTION: Incorrect alignment of the heat sink can damage
  • Dell Inspiron 15 5557 | Service Manual - Page 55
    computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites 1 Remove the base cover. 2 Remove the battery
  • Dell Inspiron 15 5557 | Service Manual - Page 56
    2 Lift the I/O board off the palm-rest assembly. 1 screw 2 I/O board 56
  • Dell Inspiron 15 5557 | Service Manual - Page 57
    your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure 1 Align the screw hole on the I/O board
  • Dell Inspiron 15 5557 | Service Manual - Page 58
    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites 1 Remove the base cover. 2 Remove guides on the palm-rest assembly. 58
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    3 Lift the speakers, along with the speaker cable, off the palm-rest assembly. 1 speaker cable 2 speakers (2) 59
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    your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, .dell.com/regulatory_compliance. Procedure 1 Align the speakers to the alignment posts on the palm rest. 2 Route the speaker cable through the routing guides on
  • Dell Inspiron 15 5557 | Service Manual - Page 61
    computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites 1 Remove the base cover. 2 Remove the battery
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    2 Lift the latch and disconnect the status-light cable from the system board. 1 latch 2 status-light board cable 3 palm rest assembly 3 Close the display and turn the computer over. 4 Remove the screw that secures the status-light board to the palm rest. 5 Peel off the status-light board cable
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    6 Lift the status-light board, along with the cable, off the palm rest. 1 screw 3 status-light board cable 2 status-light board 4 palm rest 63
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    your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure 1 Align the screw hole on the status-light
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    computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites 1 Remove the base cover. 2 Remove the battery
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    4 Lift the display assembly off the palm-rest assembly. 1 antenna cables 3 tape 5 display assembly 2 system board 4 screws (3) 66
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    your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure 1 Place the computer on a flat table
  • Dell Inspiron 15 5557 | Service Manual - Page 68
    computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites 1 Remove the base cover. 2 Remove the battery
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    3 Pry the power-adapter port out of the slot on the palm rest. 1 power-adapter port cable 2 power-adapter port 69
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    your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure 1 Slide the power-adapter port into the slot
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    your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. NOTE: Your computer's Service Tag is stored in the system board. You must
  • Dell Inspiron 15 5557 | Service Manual - Page 72
    2 Peel off the antenna cable from the system board. 1 power-adapter port cable 2 antenna cable 3 speaker cable 4 hard-drive cable 3 Remove the screws that secure the system board to the palm-rest assembly. 4 Starting from the inner edge, gently lift the system board and release the ports from
  • Dell Inspiron 15 5557 | Service Manual - Page 73
    5 Lift the system board off the palm-rest assembly. 1 screws (2) 2 system board 73
  • Dell Inspiron 15 5557 | Service Manual - Page 74
    your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. NOTE: Your computer's Service Tag is stored in the system board. You must
  • Dell Inspiron 15 5557 | Service Manual - Page 75
    3 Route the antenna cable, avoiding the edge of the palm rest and the chip, and adhere it to the system board. CAUTION: To avoid damaging your computer, route the antenna cable away from the edge of the palm rest and the chip. 1 antenna cable 3 palm rest 2 chip 4 Connect the hard-drive cable,
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    10 Replace the base cover. Entering the Service Tag in the BIOS setup program 1 Turn on the computer. 2 Press F2 when the DELL logo is displayed to enter the BIOS setup program. 3 Navigate to the Main tab and enter the Service Tag in the Service Tag Input field. 76
  • Dell Inspiron 15 5557 | Service Manual - Page 77
    computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites 1 Remove the base cover. 2 Remove the battery
  • Dell Inspiron 15 5557 | Service Manual - Page 78
    Procedure 1 Remove the screws that secure the system board to the palm rest. 1 screws (2) 2 system board 78
  • Dell Inspiron 15 5557 | Service Manual - Page 79
    2 Lift the system board from the inner edge and release the ports from the slots on the palm rest. 1 screws (2) 2 system board 1 palm rest 79
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    inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure 1 Slide the headset port into the slot
  • Dell Inspiron 15 5557 | Service Manual - Page 81
    computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites NOTE: These instructions are applicable only for laptops with a nontouchscreen display. 1 Remove the base cover. 2 Remove the battery. 3 Follow the procedure from
  • Dell Inspiron 15 5557 | Service Manual - Page 82
    2 Lift the display bezel off the display assembly. 1 display bezel 82
  • Dell Inspiron 15 5557 | Service Manual - Page 83
    your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure Align the display bezel with the display back
  • Dell Inspiron 15 5557 | Service Manual - Page 84
    computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites NOTE: These instructions are applicable only for laptops with a nontouchscreen display. 1 Remove the base cover. 2 Remove the battery. 3 Follow the procedure from
  • Dell Inspiron 15 5557 | Service Manual - Page 85
    2 Lift the display panel slightly off the display back-cover, rotate it, and place it face down on a clean surface. 1 screws (4) 2 display panel 3 Disconnect the display cable from the display panel. 1 display cable 85
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    your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure 1 Connect the display cable to the display
  • Dell Inspiron 15 5557 | Service Manual - Page 87
    computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites NOTE: These instructions are applicable only for laptops with a nontouchscreen display. 1 Remove the base cover. 2 Remove the battery. 3 Follow the procedure from
  • Dell Inspiron 15 5557 | Service Manual - Page 88
    2 Lift the display brackets off the display back-cover. 1 screws (10) 3 display brackets (2) 2 display back-cover 88
  • Dell Inspiron 15 5557 | Service Manual - Page 89
    your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure 1 Slide the brackets under the tabs on the
  • Dell Inspiron 15 5557 | Service Manual - Page 90
    computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites NOTE: These instructions are applicable only for laptops with a nontouchscreen display. 1 Remove the base cover. 2 Remove the battery. 3 Follow the procedure from
  • Dell Inspiron 15 5557 | Service Manual - Page 91
    2 Lift the display hinges off the display back-cover. 1 screws (4) 3 display back-cover 2 display hinges (2) 91
  • Dell Inspiron 15 5557 | Service Manual - Page 92
    your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure 1 Align the screw holes on the display hinges
  • Dell Inspiron 15 5557 | Service Manual - Page 93
    computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites NOTE: These instructions are applicable only for laptops with a nontouchscreen display. 1 Remove the base cover. 2 Remove the battery. 3 Follow the procedure from
  • Dell Inspiron 15 5557 | Service Manual - Page 94
    2 Disconnect the camera cable from the camera. 1 camera cable 3 plastic scribe 2 camera 94
  • Dell Inspiron 15 5557 | Service Manual - Page 95
    your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure 1 Connect the camera cable to the camera.
  • Dell Inspiron 15 5557 | Service Manual - Page 96
    , see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites NOTE: These instruction are applicable only to laptops with a nontouchscreen display. 1 Remove the base Remove the display cable and camera cable from the routing guides on the display back-cover. 96
  • Dell Inspiron 15 5557 | Service Manual - Page 97
    1 camera cable 2 display cable 97
  • Dell Inspiron 15 5557 | Service Manual - Page 98
    your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, Compliance home page at www.dell.com/regulatory_compliance. Procedure Route the display cable and camera cable through the routing guides on the display back-
  • Dell Inspiron 15 5557 | Service Manual - Page 99
    2 Go to www.dell.com/support. 3 Click Product Support, enter the Service Tag of your computer and click Submit. NOTE: If you do not have the Service Tag, use the auto-detect feature or manually browse for your computer -click the BIOS update file icon and follow the instructions on the screen. 99
  • Dell Inspiron 15 5557 | Service Manual - Page 100
    Enter. Accessing help in Windows 7 Click Start → Help and Support. Online help for operating system www.dell.com/support/windows www.dell.com/support/linux Troubleshooting information, user manuals, setup instructions, product specifications, technical help blogs, drivers, software updates, and
  • Dell Inspiron 15 5557 | Service Manual - Page 101
    Contacting Dell To contact Dell for sales, technical support, or customer service issues, see www.dell.com/contactdell. NOTE: Availability varies by country and product, and some services may not be available in your country. NOTE: If you do not have an active internet connection, you can find
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Inspiron 15
5000 Series
Service Manual
Computer Model: Inspiron 15-5557
Regulatory Model: P39F
Regulatory Type: P39F003