Dell Latitude 7230 Rugged Extreme Tablet Keyboard for Users Guide - Page 16

Troubleshooting, Warranty information

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Troubleshooting NOTE: You can only use this keyboard with selected Dell tablets. For a list of supported devices, see www.dell.com. Problem The keyboard is not functioning. The buttons are not working. The USB ports are not working. The clickpad is not responding. Possible solutions 1. Undock and then re-dock the keyboard. 2. Check if anything is blocking the connectors on the keyboard and/or tablet. 3. Check for any damaged pins, dirt etc. on the connectors. Clean and reconnect the keyboard. 4. Restart the tablet. Warranty information Limited warranty and return policies Dell-branded products carry a one-year limited hardware warranty. If purchased together with a Dell computer, it will follow the computer's warranty. 16 │ Troubleshooting

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Troubleshooting
Troubleshooting
NOTE:
You can only use this keyboard with selected Dell tablets. For a list of
supported devices, see www.dell.com.
Problem
Possible solutions
The keyboard is not
functioning.
1.
Undock and then re-dock the keyboard.
2.
Check if anything is blocking the connectors
on the keyboard and/or tablet.
3.
Check for any damaged pins, dirt etc. on
the connectors. Clean and reconnect the
keyboard.
4.
Restart the tablet.
The buttons are not working.
The USB ports are not
working.
The clickpad is not
responding.
Warranty information
Limited warranty and return policies
Dell-branded products carry a one-year limited hardware warranty. If purchased
together with a Dell computer, it will follow the computer’s warranty.