Dell OptiPlex GX620 Quick Reference Guide - Page 6
Desktop System Software DSS - If you, Service Tag and Microsoft Windows License, Dell Support Website - memory
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What Are You Looking For? Find It Here • Service Tag and Express Service Code • Microsoft Windows License Label Service Tag and Microsoft Windows License These labels are located on your computer. • Use the Service Tag to identify your computer when you use support.dell.com or contact technical support. • Enter the Express Service Code to direct your call when contacting technical support. • Solutions - Troubleshooting hints and Dell Support Website - support.dell.com tips, articles from technicians, online NOTE: Select your region to view the appropriate support site. courses, frequently asked questions The Dell Support website provides several online tools, including: • Community - Online discussion with other Dell customers • Troubleshooting - Hints and tips, articles from technicians, and online courses • Upgrades - Upgrade information for components, such as memory, the hard drive, and the operating system • Upgrades - Upgrade information for components, such as memory, the hard drive, and the operating system • Customer Care - Contact information, service call and order status, warranty, and • Services and Warranties - Contact information, order status, warranty, and repair information repair information • Downloads - Drivers, patches, and software updates • Service and support - Service call status • User guides - Computer documentation and product specifications and support history, service contract, online discussions with technical support • Reference - Computer documentation, details on computer configuration, product specifications, and white papers • Downloads - Certified drivers, patches, and software updates • Desktop System Software (DSS) - If you reinstall the operating system for your computer, you should also reinstall the DSS utility. DSS provides critical updates for your operating system and support for Dell™ 3.5-inch USB floppy drives, Intel® Pentium® M processors, optical drives, and USB devices. DSS is necessary for correct operation of your Dell computer. This software automatically detects your computer and operating system and installs the updates appropriate for your configuration. 6 Quick Reference Guide