Dell PowerEdge C8000 Dell PowerEdge C8000XD Hardware Owner's Manual
Dell PowerEdge C8000 Manual
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- Dell PowerEdge C8000 | Dell PowerEdge C8000XD Hardware Owner's Manual - Page 1
Dell PowerEdge C8000XD Hardware Owner's Manual Regulatory Model: B06B Regulatory Type: B06B002 - Dell PowerEdge C8000 | Dell PowerEdge C8000XD Hardware Owner's Manual - Page 2
A CAUTION indicates potential damage to hardware or loss of data if instructions are not followed. WARNING: A WARNING indicates a potential for property permission of Dell Inc. is strictly forbidden. Trademarks used in this text: Dell™, the DELL logo, and PowerEdge™ are trademarks of Dell Inc. Intel - Dell PowerEdge C8000 | Dell PowerEdge C8000XD Hardware Owner's Manual - Page 3
14 Expander Configuration Mode 15 Service Tag 20 Other Information You May Need 21 2 Installing System Components 23 Safety Instructions 23 Recommended Tools 24 Inside the System 25 Sled 26 Opening the Sled 26 Closing the Sled 26 Removing a Sled 27 Installing a Sled 28 Contents 3 - Dell PowerEdge C8000 | Dell PowerEdge C8000XD Hardware Owner's Manual - Page 4
Blank 28 Removing a Sled Blank 28 Installing a Sled Blank 29 Hard-Drives 29 Hard-Drive Configuration 29 Hard-Drive Installation Guidelines 30 Standard Hard-Drive Carrier 31 Removing a Standard Hard-Drive Carrier . . . . . 31 - Dell PowerEdge C8000 | Dell PowerEdge C8000XD Hardware Owner's Manual - Page 5
a Hard-Drive Backplane Into an Expansion Hard-Drive Carrier 48 3 Troubleshooting 51 Safety First-For You and Your System 51 Installation Problems 51 Troubleshooting External Connections 52 Troubleshooting a Sled 52 Troubleshooting a Hard-Drive 52 Hard-Drive Not Recognized 53 Hard-Drive - Dell PowerEdge C8000 | Dell PowerEdge C8000XD Hardware Owner's Manual - Page 6
5 Getting Help 63 Contacting Dell 63 Index 65 6 Contents - Dell PowerEdge C8000 | Dell PowerEdge C8000XD Hardware Owner's Manual - Page 7
About Your System Front-Panel Features and Indicators Figure 1-1. Front-Panel Features and Indicators 1 1 11 2 3 4 5 6 7 8 10 9 Item Indicator, Button, or Connector 1 Handle Icon Description Hold to pull the hard-drive cage from the sled. About Your System 7 - Dell PowerEdge C8000 | Dell PowerEdge C8000XD Hardware Owner's Manual - Page 8
-SAS connector B2 Connects to a compute sled's host bus adapter (HBA) or RAID HBA. When you configure zoning for the storage sled, the external mini-SAS connector becomes zone group 3. 10 Sled release tab Press to release the sled from the enclosure. 11 Hard-drive cage release latch Press - Dell PowerEdge C8000 | Dell PowerEdge C8000XD Hardware Owner's Manual - Page 9
Hard-Drive Features The C8000XD storage sled is available with 12-drive or 24-drive option. All hard-drives are mounted in special hard-drive carriers and connect to the hard-drive backplane inside the sled. • Standard hard-drive carrier supports 3.5-inch SAS/SATA/SSD hard-drive. • Flexible hard- - Dell PowerEdge C8000 | Dell PowerEdge C8000XD Hardware Owner's Manual - Page 10
Figure 1-3. 24-Drive Bay Numbering 3, 2, 1, 0 7, 6, 5, 4 11, 10, 9, 8 15, 14, 13, 12 19, 18, 17, 16 23, 22, 21, 20 Hard-Drive Indicator Patterns The C8000XD sled hard-drive backplanes include a hard-drive activity LED and two bi-colored hard-drive status and fault LEDs per drive. The state of the - Dell PowerEdge C8000 | Dell PowerEdge C8000XD Hardware Owner's Manual - Page 11
12-Drive Bay Hard-Drive Indicators Figure 1-4. 12-Drive Bay Hard-Drive Indicators-Left Side Hard-Drive Cage Group A Group A Group A Group A Group A Group A Figure 1-5. 12-Drive Bay Hard-Drive Indicators-Right Side Hard-Drive Cage Group A Group A Group A Group A Group A Group A NOTE: - Dell PowerEdge C8000 | Dell PowerEdge C8000XD Hardware Owner's Manual - Page 12
24-Drive Bay Hard-Drive Indicators Figure 1-6. 24-Drive Bay Hard-Drive Indicators-Left Side Hard-Drive Cage Group A Group B Group B Group A Group A Group A Group B Group A Group B Group A Group B Group B Figure 1-7. 24-Drive Bay Hard-Drive Indicators-Right Side Hard-Drive Cage Group B - Dell PowerEdge C8000 | Dell PowerEdge C8000XD Hardware Owner's Manual - Page 13
Off 150 ms Off 500 ms On 500 ms Off 1000 ms Off 6000 ms On 3000 ms Off 3000 ms * This condition is not supported in LSI HBA/RAID cards. When you abort the RAID rebuild process, the hard-drive LED blinks amber to indicate drive failure. About Your System - Dell PowerEdge C8000 | Dell PowerEdge C8000XD Hardware Owner's Manual - Page 14
HBA/RAID HBA to the SAS expander. The external miniSAS A1, A2, B1, and B2 connectors connect to all 12 or 24 hard-drives. The internal mini-SAS connectors support hard-drive backplane connection, the hard-drives and SAS expander in the storage sled communicate with each other through the hard-drive - Dell PowerEdge C8000 | Dell PowerEdge C8000XD Hardware Owner's Manual - Page 15
, dual port, or expansion mode. Use mini-SAS x4 cable(s) to connect a compute sled to your C8000XD sled. The sled supports the following configuration modes. • Single port mode In single port mode, the storage sled supports 12 x 2.5 or 3.5-inch SAS/SATA/SSD hard-drives from a single cable connection - Dell PowerEdge C8000 | Dell PowerEdge C8000XD Hardware Owner's Manual - Page 16
HBA compute sled to two cascaded storage sleds. In this mode, the hard-drives in the two storage sleds are cascaded for extended storage capacity. Figure 1-10. Single Host to Cascaded Storage Sled Connection Port 1 Port 2 RAID A1 A2 A1 A2 B1 B2 B1 B2 Storage Sled 2 Storage Sled 1 Single-RAID - Dell PowerEdge C8000 | Dell PowerEdge C8000XD Hardware Owner's Manual - Page 17
• Dual port mode In dual port mode, the storage sled SAS expander board supports 12 x 2.5 or 3.5-inch SAS hard-drives from a dual-cable connection. The figure below shows a dual path connection from a dual-HBA compute sled connected to the storage sled's external mini-SAS A1 and B1 connectors. This - Dell PowerEdge C8000 | Dell PowerEdge C8000XD Hardware Owner's Manual - Page 18
mode (non-zoning) In expansion mode, the storage sled SAS expander board supports 24 x 2.5 SSD hard-drives from a dual-cable connection. The figure below shows a dual path connection from a single-HBA/RAID compute sled connected to the storage sled's external mini-SAS A1 and A2 connectors. In this - Dell PowerEdge C8000 | Dell PowerEdge C8000XD Hardware Owner's Manual - Page 19
mode with zoning configuration, the storage sled SAS expander board supports 24 x 2.5 SSD hard-drives sled to access a group of hard-drives in the storage sled. The figure below shows two single-HBA compute sleds connected to the storage sled's four external mini-SAS connectors. Each compute sled - Dell PowerEdge C8000 | Dell PowerEdge C8000XD Hardware Owner's Manual - Page 20
Service Tag The following illustration provides location of the Service Tag number on the C8000XD storage sled. Figure 1-15. Service Tag Location for C8000XD Storage Sled 20 About Your System - Dell PowerEdge C8000 | Dell PowerEdge C8000XD Hardware Owner's Manual - Page 21
technical specifications. This document is available at support.dell.com/manuals. • The PowerEdge C8000 Hardware Owner's Manual for information about the server enclosure features, troubleshooting, and component replacement. This document is available at support.dell.com/manuals. • The compute sleds - Dell PowerEdge C8000 | Dell PowerEdge C8000XD Hardware Owner's Manual - Page 22
22 About Your System - Dell PowerEdge C8000 | Dell PowerEdge C8000XD Hardware Owner's Manual - Page 23
only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came - Dell PowerEdge C8000 | Dell PowerEdge C8000XD Hardware Owner's Manual - Page 24
• Some cables have a connector with locking tabs; if you are disconnecting this type of cable, press in on the locking tabs before you disconnect the cable. As you pull connectors apart, keep them evenly aligned to avoid bending any connector pins. Also, before you connect a cable, ensure that both - Dell PowerEdge C8000 | Dell PowerEdge C8000XD Hardware Owner's Manual - Page 25
should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized is not covered by warranty. Read and follow the safety instructions that came with - Dell PowerEdge C8000 | Dell PowerEdge C8000XD Hardware Owner's Manual - Page 26
should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized is not covered by warranty. Read and follow the safety instructions that came with - Dell PowerEdge C8000 | Dell PowerEdge C8000XD Hardware Owner's Manual - Page 27
instructions that came with the product. CAUTION: To ensure proper airflow in the system, if a module is removed it should be immediately replaced with another sled or sled blank. CAUTION: Operating the system without a sled or sled blank installed can cause the PowerEdge C8000 server enclosure - Dell PowerEdge C8000 | Dell PowerEdge C8000XD Hardware Owner's Manual - Page 28
support team. Damage due to servicing that is not authorized is not covered by warranty. Read and follow the safety instructions that came with the product. 1 Orient the sled so that the release latch is in the left of the sled. See Figure 2-3. 2 Slide the new sled into the chassis until the sled - Dell PowerEdge C8000 | Dell PowerEdge C8000XD Hardware Owner's Manual - Page 29
2 sled blank Installing a Sled Blank Hold the blank with the guide rail facing forward. Slide the blank into the enclosure until it SAS expander board supports 12 x 2.5 or 3.5-inch SAS/SATA/SSD hard-drives from a single cable connection. In dual port mode, the SAS expander board supports 12 x 2.5 - Dell PowerEdge C8000 | Dell PowerEdge C8000XD Hardware Owner's Manual - Page 30
mixed in single- and dual- port mode configuration. • Intermixing expansion hard-drive carriers and standard or flexible carriers is not supported. • The sled only supports SAS hard-drives in dual-port mode configuration. • Use only SSD hard-drives when configuring the SAS expander in expansion mode - Dell PowerEdge C8000 | Dell PowerEdge C8000XD Hardware Owner's Manual - Page 31
should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized is not covered by warranty. Read and follow the safety instructions that came with - Dell PowerEdge C8000 | Dell PowerEdge C8000XD Hardware Owner's Manual - Page 32
should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized is not covered by warranty. Read and follow the safety instructions that came with - Dell PowerEdge C8000 | Dell PowerEdge C8000XD Hardware Owner's Manual - Page 33
should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized is not covered by warranty. Read and follow the safety instructions that came with - Dell PowerEdge C8000 | Dell PowerEdge C8000XD Hardware Owner's Manual - Page 34
Figure 2-6. Removing and Installing a 3.5-inch Hard-Drive From a Standard Hard-Drive Carrier 1 3.5-inch hard-drive 3 standard hard-drive carrier 5 hard-drive carrier notch 2 metal shield 4 strap handle 34 Installing System Components - Dell PowerEdge C8000 | Dell PowerEdge C8000XD Hardware Owner's Manual - Page 35
should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized is not covered by warranty. Read and follow the safety instructions that came with - Dell PowerEdge C8000 | Dell PowerEdge C8000XD Hardware Owner's Manual - Page 36
drive bay (i.e., drive bays 0, 1 or drive bays 0, 1, 2, 3) must be of same type. • Only SAS hard-drives are supported in a dual-cable SAS expander connection. 1 Open the sled. See "Opening the Sled" on page 26. 2 Using the strap handle, pull the flexible hard-drive carrier out of the drive bay. See - Dell PowerEdge C8000 | Dell PowerEdge C8000XD Hardware Owner's Manual - Page 37
should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized is not covered by warranty. Read and follow the safety instructions that came with - Dell PowerEdge C8000 | Dell PowerEdge C8000XD Hardware Owner's Manual - Page 38
2 Flex the front right-side rail to withdraw the mounting pins from the metal shield and then gently pull the side rail down and away from the metal shield. See Figure 2-8. 3 Flex the back right-side rail to withdraw the mounting pins from the harddrive and then gently pull the side rail down and - Dell PowerEdge C8000 | Dell PowerEdge C8000XD Hardware Owner's Manual - Page 39
troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized is not covered by warranty. Read and follow the safety instructions directly from the sled (see "Removing - Dell PowerEdge C8000 | Dell PowerEdge C8000XD Hardware Owner's Manual - Page 40
drive bay (i.e., drive bays 0, 1 or drive bays 0, 1, 2, 3) must be of same type. • Only SAS hard-drives are supported in a dual-cable SAS expander connection. 1 Open the sled. See "Opening the Sled" on page 26. 2 Using the strap handle, pull the expansion hard-drive carrier out of the drive bay. See - Dell PowerEdge C8000 | Dell PowerEdge C8000XD Hardware Owner's Manual - Page 41
should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized is not covered by warranty. Read and follow the safety instructions that came with - Dell PowerEdge C8000 | Dell PowerEdge C8000XD Hardware Owner's Manual - Page 42
should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized is not covered by warranty. Read and follow the safety instructions that came with - Dell PowerEdge C8000 | Dell PowerEdge C8000XD Hardware Owner's Manual - Page 43
should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized is not covered by warranty. Read and follow the safety instructions that came with - Dell PowerEdge C8000 | Dell PowerEdge C8000XD Hardware Owner's Manual - Page 44
should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized is not covered by warranty. Read and follow the safety instructions that came with - Dell PowerEdge C8000 | Dell PowerEdge C8000XD Hardware Owner's Manual - Page 45
should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized is not covered by warranty. Read and follow the safety instructions that came with - Dell PowerEdge C8000 | Dell PowerEdge C8000XD Hardware Owner's Manual - Page 46
should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized is not covered by warranty. Read and follow the safety instructions that came with - Dell PowerEdge C8000 | Dell PowerEdge C8000XD Hardware Owner's Manual - Page 47
should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized is not covered by warranty. Read and follow the safety instructions that came with - Dell PowerEdge C8000 | Dell PowerEdge C8000XD Hardware Owner's Manual - Page 48
should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized is not covered by warranty. Read and follow the safety instructions that came with - Dell PowerEdge C8000 | Dell PowerEdge C8000XD Hardware Owner's Manual - Page 49
3 Flex the expansion hard-drive carrier's right-side rail and insert the carrier pins into hard-drive tray's mounting holes and then flex the left-side rail and insert the carrier pins into the other mounting holes. See Figure 2-13. 4 Install the SSD hard-drives. See "Installing a SSD Hard-Drive - Dell PowerEdge C8000 | Dell PowerEdge C8000XD Hardware Owner's Manual - Page 50
50 Installing System Components - Dell PowerEdge C8000 | Dell PowerEdge C8000XD Hardware Owner's Manual - Page 51
support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product. Installation Problems Perform the following checks if you are troubleshooting an installation problem: • Check all cable and power - Dell PowerEdge C8000 | Dell PowerEdge C8000XD Hardware Owner's Manual - Page 52
or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product. 1 Ensure all cables are properly connected to the server enclosure. 2 Ensure that the sled is fully - Dell PowerEdge C8000 | Dell PowerEdge C8000XD Hardware Owner's Manual - Page 53
1 Open the sled. See "Opening the Sled" on page 26. 2 Check the power and mini-SAS the sled. See "Closing the Sled" on page 26. 8 If the problem persists, install a new hard-drive. Hard-Drive Indicator Does Not Light 1 Open the sled. See "Opening the Sled" on Carrier" on page 41. Troubleshooting 53 - Dell PowerEdge C8000 | Dell PowerEdge C8000XD Hardware Owner's Manual - Page 54
telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product. 1 Remove the sled from the server enclosure. See "Removing a Sled" on page 27. 2 Ensure that the power, mini - Dell PowerEdge C8000 | Dell PowerEdge C8000XD Hardware Owner's Manual - Page 55
by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product. 1 Remove the sled from the server enclosure. See "Removing a Sled" on page 27. 2 Ensure - Dell PowerEdge C8000 | Dell PowerEdge C8000XD Hardware Owner's Manual - Page 56
. 4 Reinstall the sled into the enclosure. See "Installing a Sled" on page 28. If the problem persists, see "Getting Help" on page 63. Checking the Expander Firmware Version NOTE: Download and install the latest expander firmware version from support.dell.com. Follow the instructions included in the - Dell PowerEdge C8000 | Dell PowerEdge C8000XD Hardware Owner's Manual - Page 57
4 Jumpers and Connectors Hard-Drive Backplane Connectors Figure 4-1. Left Hard-Drive Backplane 1 onboard SAS/SATA connector 2 onboard SAS/SATA connector 0 or 12 2 or 14 3 backplane-bridge board connector 4 onboard SAS/SATA connector 3 or 15 5 onboard SAS/SATA connector 1 or 13 - Dell PowerEdge C8000 | Dell PowerEdge C8000XD Hardware Owner's Manual - Page 58
-SAS connector 3 13 onboard SAS/SATA connector 9 or 21 15 onboard SAS/SATA connector 5 or 17 13 12 11 2 onboard SAS/SATA connector 6 or 18 4 power connector 6 onboard SAS/SATA connector 10 or 22 8 mini-SAS connector 1 10 mini-SAS connector 2 12 onboard SAS/SATA connector 11 or 23 14 - Dell PowerEdge C8000 | Dell PowerEdge C8000XD Hardware Owner's Manual - Page 59
Figure 4-3. Expansion Hard-Drive Carrier Hard-Drive Backplane 1 onboard SSD connector 1 2 onboard SSD connector 2 Jumpers and Connectors 59 - Dell PowerEdge C8000 | Dell PowerEdge C8000XD Hardware Owner's Manual - Page 60
mini-SAS connectors A1 and A2 3 internal mini-SAS connector 3 5 internal mini-SAS connector 1 7 power connector 9 smart debug connector for controller 1 11 controller select jumper 13 external mini-SAS connectors B1 and B2 2 smart debug connector for controller 2 4 internal mini-SAS - Dell PowerEdge C8000 | Dell PowerEdge C8000XD Hardware Owner's Manual - Page 61
connector 3 12 V S2 power connector 5 power connector 7 HDD2 power connector 9 12 V S1 power connector 11 hard-drive LED indicator connector 13 LAN pass-through connector 2 I2C connector 4 HDD1 power connector 6 HDD3 power connector 8 system board power connector 10 remote sensor - Dell PowerEdge C8000 | Dell PowerEdge C8000XD Hardware Owner's Manual - Page 62
62 Jumpers and Connectors - Dell PowerEdge C8000 | Dell PowerEdge C8000XD Hardware Owner's Manual - Page 63
provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area. To contact Dell for sales, technical support, or customer service issues: 1 Visit support.dell.com. 2 Click your country/region at - Dell PowerEdge C8000 | Dell PowerEdge C8000XD Hardware Owner's Manual - Page 64
64 Getting Help - Dell PowerEdge C8000 | Dell PowerEdge C8000XD Hardware Owner's Manual - Page 65
\User Guide\Server\Dell\Zeus\HOM\DWS Sled\for Dell\C8000XD\C8000XD_HOM_bk0IX.fm Index Numerics 2.5-inch hard-drive installing, 39 removing, 37 2.5-inch SSD hard-drive installing, 44-45 removing, 43 3.5-inch hard-drive installing, 35 removing, 33 A about your system, 7 C closing sled, 26 D Dell - Dell PowerEdge C8000 | Dell PowerEdge C8000XD Hardware Owner's Manual - Page 66
FILE LOCATION: D:\Projects\User Guide\Server\Dell\Zeus\HOM\DWS Sled\for Dell\C8000XD\C8000XD_HOM_bk0IX.fm I indicator power, 8 system identity, 8 installing 2.5-inch hard-drive, 39 2.5-inch SSD hard-drive, 44-45 3.5-inch hard-drive, 35 expansion carrier backplane, 48 expansion hard-drive carrier,
Dell PowerEdge C8000XD
Hardware Owner’s
Manual
Regulatory Model: B06B
Regulatory Type: B06B002